Page 3 - Notices; Trademark Acknowledgements
Notices Trademark Acknowledgements Cisco and the Cisco logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks . Manufactured under license from Dolby Laboratories. Dolby and the dou...
Page 5 - Safety Precautions
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide v Safety Precautions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilatio...
Page 6 - Continued
vi D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Safety Precautions, Continued 12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination...
Page 7 - Satellite Receiver & Satellite Antenna Grounding; Grounding the receiver:; General grounding information:
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide vii Safety Precautions, Continued 19. Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Cisco, or parts having the same operating characteristics as the or...
Page 9 - Attention
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide ix Safety Precautions (EU Market) Mesures de SécuritéSicherheitmassnahmenPrecauciones de SeguridadWarning To prevent fire or electric shock:• Do not expose this apparatus to rain or moisture.• Avoid spilling liquids on or near t...
Page 10 - Caution
x D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Safety Precautions (EU Market), Continued Caution • To protect this apparatus against damage from lightning storms and power-line surges, or when you are not using this apparatus for a long period of time, disconnect the power...
Page 11 - Vorsicht; Precaucion
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide xi Safety Precautions (EU Market), Continued Vorsicht • Um dieses Gerät vor Biltzschlag bzw. Stromüberladung zu schützen, oder wenn das Gerät längere Zeit nicht benutzt wird, soll der Stecker aus der Steckdose gezogen werden. • ...
Page 13 - Contents
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide xiii Contents Safety Precautions ....................................................................................................................................... v Safety Precautions (EU Market) .............................
Page 14 - Chapter 5
xiv D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Contents, Continued Setting Bootable Application Selection ........................................................................4-70System Information .........................................................................
Page 16 - Appendix D Compliance
xvi D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Contents, Continued Appendix D Compliance Applicable Notices and Disclaimer ...............................................................................D-1
Page 17 - Chapter 1; About the Video Standard; Satellite Receiver Startup; Check your installation:; Quick Setup
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 1-1 Chapter 1 Quick Setup - Read Me First! About the Video Standard The Video Standard used to operate the receiver is preset at the factory to either NTSC (525-line), or PAL (625-line). Changing the Video Standard is normally r...
Page 18 - Quick Setup Instructions
1-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Quick Setup Instructions The following instructions are for use with the Remote Control. 1. Display the MAIN MENU by pressing MENU . 2. Press the button to move to the Setup Menu and press OK . 3. Move to the Tuning / Pres...
Page 19 - Quick Setup Instructions,; OK; EXIT; Dish Setup
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 1-3 Quick Setup Instructions, Continued 5. The “Acquiring Network” message is displayed until the “Acquisition Status” message appears. Press OK to continue or press EXIT to cancel and return to the menu. If the dish is aligned,...
Page 20 - Rear Panels Connections
1-4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Rear Panels Connections D9865B Satellite Receiver D9865H Satellite Receiver
Page 21 - Rear Panels Connections,
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 1-5 Rear Panels Connections, Continued D9865D Satellite Receiver Note: Only ETH1 Ethernet port is currently available.
Page 23 - Chapter 2; Overview; Introduction; In This Chapter; Topic
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 2-1 Chapter 2 Introduction Overview Introduction This chapter is a general introduction to the Cisco ® D9865 Satellite Receiver. It describes the most common applications and interfaces of the receiver. In This Chapter This chap...
Page 24 - General Description
2-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C D9865 Satellite Receiver General Description The Cisco D9865 Satellite Receiver is designed for satellite content distribution and it targets the broadcast, business TV, private networks, and SMATV environment. The receiver ...
Page 25 - Key Features; Optional Features
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 2-3 D9865 Satellite Receiver , Continued Key Features The D9865 receiver provides the following key features:• DVB-S QPSK, DVB-S2 QPSK/8PSK demodulation• Variable QPSK symbol rates from 1 to 45 MS/s for DVB-S and 1 to 31 MS/s fo...
Page 27 - Chapter 3
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 3-1 Chapter 3 Front Panel Operation Overview Introduction This chapter describes how to set up the D9865 Satellite Receiver using the front panel keys and display. This information is primarily applicable for standalone operatio...
Page 28 - Button
3-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C About the Front Panel Introduction The front panel of your satellite receiver provides controls for enabling the receiver’s video output, and for interfacing with the remote control. MUTE, SIGNAL and MENU LEDs are also provi...
Page 29 - About the Front Panel,; Front Panel LEDs
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 3-3 About the Front Panel, Continued To change a setting on a menu using the front panel: 1. Use the buttons to move to the setting you want to change. Press the Select button to select the setting. 2. For numeric options, ...
Page 30 - Keyboard Display; Setting the TV Video Format; SELECT
3-4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C About the Front Panel, Continued Keyboard Display Press the MENU and SELECT buttons simultaneously on the Front Panel to display a keyboard on the TV monitor. The keyboard allows alphabetical and numerical character entry in...
Page 31 - Common Interface Modules
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 3-5 Common Interface Modules Only CAMs purchased from Cisco are currently supported. The following lists the supported CAMs: Common Interface Modules Part Number Aston Professional CAM, for descrambling CONAX 4016669 Aston Consu...
Page 32 - Remote Control Functions
3-6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Remote Control Functions The remote control is provided as a standard feature with the D9865 Satellite Receiver. After unpacking your satellite receiver, check that you have the following accessories (if ordered): • One IR (...
Page 35 - Chapter 4
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-1 Chapter 4 Setup and Monitoring via On-Screen Display Overview In This Chapter This chapter contains the following topics. Topic See Page Main Menu 4-3 Channel List without EPG 4-6 Introduction to the EPG 4-7 Setting Timers 4...
Page 37 - Main Menu
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-3 Main Menu This section contains the information you need to set up your Satellite Receiver using the on-screen display menus. Before you begin using the receiver, you may need to change the current settings to suit your oper...
Page 39 - About using the on-screen menus
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-5 Main Menu, Continued About using the on-screen menus All screens or menus are accessed from the Main Menu. While viewing any channel, you can display on-screen menus for viewing or changing the current receiver setup. While ...
Page 40 - Channel List without EPG; The channel lost screen will close when pressing
4-6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Channel List without EPG If the receiver does not support EPG, you can access the Channel List from the Main Menu. To select a channel from the channel list: 1. From the Main Menu screen, select Channel List and press OK . T...
Page 41 - Introduction to the EPG; Features of the EPG; Browsing By Channel; EPG
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-7 Introduction to the EPG What is EPG? The Electronic Program Guide (EPG) is a convenient way to find out what is on your TV and to view a list of upcoming programs. Lists of programs are available for any date in the next 7 d...
Page 42 - Introduction to the EPG,; Parts of the Guide; Viewing Favorites
4-8 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Introduction to the EPG, Continued Parts of the Guide The following list describes the parts of the guide.• The program you are watching is reduced to fit in the upper right are of your screen. The program remains there whil...
Page 43 - Viewing Timers; Timers; Setting; Changing Channels; Info
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-9 Introduction to the EPG, Continued Viewing Timers Press the blue button ( Timers ) to view all the configured timer profiles. For more information on setting up and maintaining timer profiles, see Setting Timers , on page 4-...
Page 44 - Setting Timers; Setting a Reminder Timer From EPG
4-10 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Timers Setting a Reminder Timer From EPG You can set up timers that will display a reminder on-screen when the configured program is on. Note: You cannot set a timer for a program that has already started. Proceed a...
Page 45 - Save
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-11 6. Click the green button ( Save ) to save your timer settings. Note: You can set a maximum of 50 timer profiles. The following is an example of a reminder that appears on-screen: Press OK to close the reminder window and t...
Page 46 - Editing a Timer Profile
4-12 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Timers, Continued Editing a Timer Profile 1. From the Main Menu, select Timers and press OK . The Timers screen is displayed. 2. From the Timers screen, scroll to the Timer profile you want to edit using the butt...
Page 47 - Setting Up Your Favorite Channels; Adding a Favorite Profile
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-13 Setting Up Your Favorite Channels The Favorite screen displays a list of all the favorites configured in the D9865. Favorites allow you to surf through the channels you have set up as your favorite channels, skipping over o...
Page 48 - Setting Up Your Favorite Channels,; Editing a Favorite Profile
4-14 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up Your Favorite Channels, Continued 3. Select Favorite Name and press OK to edit the new favorite name. Enter the name directly using the numeric keypad on the remote control or use the buttons to change the l...
Page 49 - Performing a Channel Scan; Chnl Scan
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-15 Setting Up Your Favorite Channels, Continued 4. Press OK to confirm. Performing a Channel Scan The Channel Scan function scans through all the available channels and updates the Authorized Channels Only list. For more infor...
Page 50 - Setting Up One Button Channel Change; To Set Up One Button Channel Change; One Button Channel Change
4-16 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up One Button Channel Change To Set Up One Button Channel Change Proceed as follows to set up one button channel change: From the Main Menu, select One Button Channel Change and press OK . The Button colors (Red, Gr...
Page 51 - Setup Menu
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-17 Setup Menu The Setup Menu is used to set up the receiver. The available sub-menus are as follows:• Tuning / Preset From this menu, you can display and change Presets, and set up the LNB. • Dish Setup This menu provides a gr...
Page 52 - Setting up Tuning / Preset; To Set Up Tuning/Preset Parameters
4-18 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Tuning / Preset To Set Up Tuning/Preset Parameters The Tuning/Preset menu is used to display and configure the current settings. Proceed as follows to set up the tuning/preset: 1. From the Setup Menu screen, sele...
Page 53 - Selection
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-19 LO Select(Sets a 22 kHz tone for Ku-band dual LNB) On Switches 22 kHz tone on. Off Off Switches 22 kHz tone off. Auto Sets 22 kHz tone to automatic.If Downlink Freq < Crossover, use LO Freq 1. The 22 kHz tone is Off.If D...
Page 55 - Setting up the Preset / LNB; To Set Up Preset/LNB Parameters; Preset
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-21 Setting up the Preset / LNB To Set Up Preset/LNB Parameters The Preset/LNB Setup sub-menu allows you to select or configure up to 64 network presets. Your receiver may be shipped pre-configured with a number of network pres...
Page 56 - Selecting the Active Preset
4-22 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C 3. Press the green button ( Save ) to save and apply the settings to the receiver. Selecting the Active Preset To change the displayed preset to the Active preset or to select a different preset as the active preset: 1. Fro...
Page 57 - Setting up LNB; To Set Up LNB Parameters
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-23 Setting up LNB To Set Up LNB Parameters Proceed as follows to set up the LNB: 1. From the Preset/LNB Setup menu, press the yellow button ( LNB ) to set up the LNB. Note: You can configure up to 10 LNB presets. 2. The follow...
Page 59 - LNB Power Settings; LNB Power Setting
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-25 Setting up LNB, Continued LNB Power Settings The following table displays the LNB Power settings: LNB Power Setting NIT Contains Output LNB Voltage Off Not received Off H Off V Off 18-H Not received 18 volts H 18 volts V 18...
Page 60 - Setting Up the Satellite Dish; To Set Up the Dish
4-26 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up the Satellite Dish To Set Up the Dish The Dish Setup menu provides graphical assistance for dish positioning. This menu can be set to two modes: User Mode (default) or Installer Mode. The User mode allows you to ...
Page 61 - Setting Up the Satellite Dish,
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-27 Setting Up the Satellite Dish, Continued 4. Press the yellow button to switch between User and Installer modes. The Installer mode is for Installers only. 5. The following table describes each of the available options for t...
Page 64 - Adjusting the Satellite Position in Installer Mode
4-30 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Adjusting the Satellite Position in Installer Mode Note: To adjust the satellite position, the DiSEqC must be set to Enable. 1. On the Dish Setup screen, press the yellow button ( Installer ) to select Installer mode. 2. En...
Page 65 - Adjusting the Satellite position using Signal Tones
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-31 Setting Up the Satellite Dish, Continued Adjusting the Satellite position using Signal Tones Dish alignment can be done using the audible signal adjustment tone. The characteristics of the signal tone are shown in the table...
Page 66 - Signal Lock
4-32 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up the Satellite Dish, Continued Signal Lock The Signal Lock status is continuously updated to indicate whether the receiver is synchronized with the received satellite RF signal. Signal Lock status is displayed on ...
Page 67 - Setting up the Video
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-33 Setting up the Video Setting up the Video The video format is set to the standard format for your country. If you attempt to change the format of the source video signal, a warning message appears, to inform you that if the...
Page 68 - Actual Conversion Table
4-34 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C SD Video Output Auto Receiver automatically detects correct SD video format. Depends on TV modulator installed PAL-B/G, PAL-D, PAL-I For 625-line systems. PAL-M 525-line format for Brazil. PAL-N (AR) 625-line format for Arg...
Page 72 - Setting up the Video,; Video Output Restrictions
4-38 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up the Video, Continued Video Output Restrictions The following table describes the nature of the Video Outputs given the source video stream and selections that can be made by the user. The D9865 does not provide v...
Page 74 - Setting up Subtitles
4-40 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Subtitles Setting up Subtitles The Subtitle Setup screen allows you to configure the type of subtitling (i.e., DVB or Imitext displayed by the receiver, and how the receiver displays subtitling on TV. Proceed as ...
Page 76 - Setting up Audio; Setting up the Audio
4-42 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Audio Setting up the Audio Proceed as follows to select the audio source. 1. From the Setup Menu screen, select Audio Setup and click OK . 2. The following table describes each of the options: Selection Options D...
Page 77 - Digital Audio Preference Settings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-43 Setting up Audio, Continued Digital Audio Preference Settings The following table displays the effects of Dolby Audio Preference setting on audio outputs, based on the type of audio being decoded: Input/ Output Digital Audi...
Page 78 - Advanced Setup; To View the Advanced Setup Menu
4-44 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Advanced Setup To View the Advanced Setup Menu Proceed as follows to view the Advanced Setup screen. From the Setup Menu screen, select Advanced Setup and press OK . The function for the available sub-menus is as follows:• ...
Page 79 - Setting up Advanced User Settings; To Set Up the Advanced User Settings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-45 Setting up Advanced User Settings To Set Up the Advanced User Settings Proceed as follows to set up the advanced user settings: 1. From the Advanced Setup screen, select Administration and press OK . 2. The following table ...
Page 81 - Setting up Advanced User Settings,; Changing the Lock Level
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-47 Setting up Advanced User Settings, Continued Changing the Lock Level Receiver lock levels are password-protected. When an attempt is made to change the lock level setting, a password prompt is displayed. After the correct p...
Page 82 - Changing the Lock Level Password
4-48 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Changing the Lock Level Password The Advanced Administration sub-menu allows you to change the following:• Set Lock Level Password - to change the current lock level password (1234).• Factory Reset - to restore the receiver...
Page 83 - Changing the Lock Level Password,; Performing a Factory Reset
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-49 Changing the Lock Level Password, Continued Performing a Factory Reset The Factory Reset ( F/R ) is used for restoring the receiver’s factory presets (defaults). When activated, the current receiver settings are replaced by...
Page 84 - Setting up POV Mode; To Set Up the POV Mode
4-50 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up POV Mode To Set Up the POV Mode Proceed as follows to configure the POV Mode: Note: Ensure the POV Mode setting is set to Advanced. 1. From the Administration screen, press the blue button ( POVAdv ). 2. Select t...
Page 85 - Setting up POV Mode,; Service List Mode
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-51 Setting up POV Mode, Continued 5. The Service List Mode indicates which tables are used to obtain tuning and channel lists. This only applies when Acquisition Mode is set to Custom. Select Rigorous if all default settings m...
Page 86 - Network Setup; To View the Network Setup Menu
4-52 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Network Setup To View the Network Setup Menu Proceed as follows to view the Network Setup screen (D9865D only). From the Advanced Setup menu, select Network Setup and press OK . The function for the available sub-menus is a...
Page 87 - Configuring IP Setup; Setting up the IP Information; Next Port; MPE Output
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-53 Configuring IP Setup Setting up the IP Information The IP Setup screen allows you to set the parameters for communicating with other equipment via the Ethernet Data and Management ports for MPE applications. The D9865 suppo...
Page 88 - Configuring IP Setup,; Setting the Filter Mode
4-54 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring IP Setup, Continued Setting the Filter Mode The filter mode sets the multicast forwarding for MPE data output. Proceed as follows to set up the filter mode: 1. From the Advanced Setup screen, select IP Setup and...
Page 89 - Editing an IP Address
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-55 Configuring IP Setup, Continued Editing an IP Address Proceed as follows to edit the Network IP Address: 1. From the IP Setup screen, press the yellow button ( SetIPAddr ). 2. The following table describes each of the optio...
Page 90 - Setting the Unicast IP Address; Viewing the Unicast IP; Adding a Unicast IP Address; Unicast IP Setup
4-56 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting the Unicast IP Address Viewing the Unicast IP Unicast transmission is used to send messages to a specific address. You can specify up to six single network destinations. The Gateway address is necessary if the netwo...
Page 91 - Setting the Unicast IP Address,; Editing a Unicast IP Address
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-57 Setting the Unicast IP Address, Continued 2. The following table describes each of the options: The Network Address, Mask, and Gateway Address should be changed together, as a group. The following table shows the most commo...
Page 92 - Setting the Multicast IP Address; Viewing the Multicast IP Addresses; Adding a Multicast IP Address
4-58 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting the Multicast IP Address Viewing the Multicast IP Addresses Proceed as follows to view the Multicast IP addresses: 1. From the Network Setup screen, select Multicast IP Setup and click OK . The Multicast IP Setup sc...
Page 93 - Setting the Multicast IP Address,; Editing a Multicast IP Address; Deleting a Multicast IP Address
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-59 Setting the Multicast IP Address, Continued Editing a Multicast IP Address 1. In the Multicast IP Setup screen, scroll to the multicast IP you want to edit using the buttons. 2. Press OK . The Edit/Delete Multicast IP sc...
Page 94 - Setting up SNMP; Configuring SNMP Setup
4-60 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up SNMP Configuring SNMP Setup Proceed as follows to configure SNMP: 1. From the Network Setup screen, select SNMP Setup and press OK . 2. Set the Read/Write Community String to public or a custom string. The SNMP C...
Page 95 - Setting up Trap Destinations; Viewing Trap Destinations; SNMP Setup
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-61 Setting up Trap Destinations Viewing Trap Destinations Note: You can assign up to 10 entries to the Trap Destination and Community String fields.Proceed as follows to view trap destinations: From the SNMP Setup screen, pres...
Page 96 - Setting up Trap Destinations,; Adding Trap Destinations
4-62 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Trap Destinations, Continued Adding Trap Destinations Proceed as follows to add trap destinations: 1. From the Trap Destination Setup screen, press the green button ( Add ) to add a trap destination address. 2. T...
Page 97 - Configuring Noise Cutoffs; Setting the Noise Cutoff parameters
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-63 Configuring Noise Cutoffs Setting the Noise Cutoff parameters The Noise Cutoffs screen allows you to set the muting thresholds for both audio and video in the event of a noisy signal. Proceed as follows to configure the noi...
Page 100 - Configuring Noise Cutoffs,; Default
4-66 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring Noise Cutoffs, Continued Audio Default C/N Margin Relationship 4. If you want to restore the transport stream and audio C/N margin options to their factory set (default) values, press the blue button ( Default )...
Page 101 - Setting up Alarms and Warnings; To Set Up Alarms and Warnings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-67 Setting up Alarms and Warnings To Set Up Alarms and Warnings Proceed as follows to set up the alarms and warnings: 1. From the Advanced Setup screen, select Alarms & Warnings and press OK . 2. Set whether alarms and war...
Page 102 - To configure the Warning settings
4-68 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C To configure the Warning settings 1. From the Alarms & Warnings screen, press the blue button ( Warning ) on the remote control. 2. Set the following warning options: Send Trap (D9865D only) When set to Yes , the SNMP t...
Page 103 - Viewing Downloads
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-69 Viewing Downloads Performing Over-the-Air Downloads Over-the-air downloads are controlled by the uplink. This feature is set to Always so that the uplink performs downloads to the receiver when necessary. Use this feature i...
Page 104 - Setting Bootable Application Selection; To View Application Version numbers
4-70 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Bootable Application Selection To View Application Version numbers Proceed as follows to view the application version numbers: From the Download screen, press the yellow button ( Boot App ). The Current App Version ...
Page 105 - System Information; To View the System Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-71 System Information To View the System Information Proceed as follows to view the System Information screen. From the Setup Menu screen, select Info and press OK . The function for the available sub-menus is as follows:• Ver...
Page 106 - Viewing the Version Information; To View the Version Information
4-72 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing the Version Information To View the Version Information Proceed as follows to view the version information. From the Info screen, select Version Information and press OK . The following table displays the version in...
Page 107 - Viewing Hardware Information; To View the Hardware Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-73 Viewing Hardware Information To View the Hardware Information Proceed as follows to view the hardware information. From the Info screen, select Hardware Information and press OK . The following table displays the hardware i...
Page 108 - Viewing Installed Options; To view the Installed Options; Hardware Information
4-74 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing Installed Options To view the Installed Options Proceed as follows to view the installed hardware options: From the Hardware Information screen, press the yellow button ( Inst Opt ). The Installed Options screen dis...
Page 109 - Viewing Service Information; To View the Service Information; About Subscriber Services; Channel Number; About the Current Channel
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-75 Viewing Service Information To View the Service Information Proceed as follows to view the service information. From the Info screen, select Service Information and press OK . The Service Information screen displays the PID...
Page 110 - Viewing Channel Information; To View the Channel Information
4-76 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing Channel Information To View the Channel Information Proceed as follows to view the Channel Information screen: From the Info screen, select Channel Information and press OK . The Channel Information screen displays ...
Page 111 - Viewing DVB-CI Information; To View the Current DVB-CI Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-77 Viewing DVB-CI Information The Common Interface (CI) slot is located behind the door on the front panel. They allow use of a CAM (Conditional Access Module) Smartcard to decrypt purchased programming. Note: You must be auth...
Page 112 - Description
4-78 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C S.No/System Name/System ID Displays the CA system identification number and name of the CAM. Some CAMs may support multiple CA system IDs. DVB-CI Information Description
Page 113 - Viewing Device Status Information; To View the Device Status Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-79 Viewing Device Status Information To View the Device Status Information Proceed as follows to view the device status information: From the Info screen, select Device Status and press OK . The Device Status Information scree...
Page 114 - Viewing the Active Alarm and Warning Messages; To View the Active Alarm Messages
4-80 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing the Active Alarm and Warning Messages To View the Active Alarm Messages Proceed as follows to view the active alarms: From the Info screen, select Active Alarm and press OK . The Active Alarm screen displays all the...
Page 115 - Viewing the Active Alarm and Warning Messages,; To View the Active Warning Messages
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-81 Viewing the Active Alarm and Warning Messages, Continued To View the Active Warning Messages Proceed as follows to view the active warnings: From the Info screen, select Active Warning and press OK . The Active Warning scre...
Page 116 - Viewing the RF Status; To View the RF Status Information
4-82 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing the RF Status To View the RF Status Information Proceed as follows to view the RF status: From the Info screen, select RF Status and press OK . The following table describes the RF Status information displayed: RF S...
Page 117 - Signal Level and Signal Quality; Signal Level
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-83 Signal Level and Signal Quality The Signal Level and Signal Quality of the incoming signal are displayed both numerically and graphically using bar graphs. The Signal Level is associated with the RF input signal level. The ...
Page 118 - Viewing Advanced RF Diagnostics; RF Status; ClrErrCnt
4-84 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing Advanced RF Diagnostics The Advanced RF diagnostics screen is primarily used by Cisco customer support for information purposes only, if needed. Proceed as follows to view the Advanced RF Diagnostics screen: From th...
Page 119 - Viewing ADP Status; To View the ADP Status
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 4-85 Viewing ADP Status To View the ADP Status Proceed as follows to view the ADP Status screen. From the Info screen, select ADP Status and press OK . The following table describes the ADP status information displayed: ADP Stat...
Page 120 - Clear; ADP Status
4-86 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Press the blue button ( Clear ) to clear the total numbers above. To help the operator make accurate analysis of the receiver’s functionality, the ADP(ENC) and ADP(NON) numbers should be cleared. These same values are also ...
Page 123 - Logging on to the Web GUI; To Log on to the Web GUI; Username
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-3 Logging on to the Web GUI To Log on to the Web GUI Proceed as follows to log on to the Web GUI: 1. Open MS Internet Explorer. 2. Type the IP address of the D9865 Satellite Receiver in the address bar and press Enter. 3. Type...
Page 124 - Web GUI - Summary Screen; To get an Overview of the Main D9865 Settings; Summary; Tuning Setup
5-4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Web GUI - Summary Screen To get an Overview of the Main D9865 Settings Proceed as follows to get an overview of the main D9865 Satellite Receiver settings: 1. Log on to the Web GUI. 2. Click Summary > Summary Dashboard . ...
Page 125 - Module
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-5 Web GUI - Summary Screen, Continued You can also customize the Dashboard by clicking on Add/Remove Module . The Dashboard Configuration window is displayed. The following table describes the all the available modules: Module...
Page 126 - Links; Linked Pages
5-6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Links Linked Pages The GUI of the D9865 has a number of linked pages. The function for the linked pages is as follows:• Summary From this page you can obtain an overview of the D9865 operation. • Input From this page you can...
Page 127 - Web GUI Environment
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-7 D9865 Web GUI Environment Web GUI Environment The following is an example of a D9865 Web GUI page. The Window Buttons The GUI of the D9865 has the following general buttons: Indicates a mandatory field. Icons Buttons Links D...
Page 128 - D9865 Web GUI Environment,; The About Window
5-8 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C D9865 Web GUI Environment, Continued The About Window The top right hand corner of the D9865 web GUI has an About link. Click to open the About window. The About window displays the current D9865 system version information a...
Page 129 - To Set up Tuning Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-9 Tuning Setup To Set up Tuning Information Proceed as follows to configure the Tuning Setup page: 1. From the user interface of the D9865, click Input > Satellite > Tuning Setup . The Tuning Setup page is displayed. 2. ...
Page 130 - Configuring Tuning Setup,
5-10 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring Tuning Setup, Continued 5. Set the input signal spectrum inversion setting ( I/Q ), which allows the operator to track and selected inverted or non-inverted digital signals.When set to Auto, received digital sig...
Page 132 - Setting Up Dish Pointing; To Set Up Dish Pointing; Input
5-12 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up Dish Pointing To Set Up Dish Pointing The Dish Pointing page allows you to configure the satellite dish position. There are two modes: User Action (default) or Installer Action. The User Action mode allows you to...
Page 133 - Setting Up Dish Pointing,; Apply
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-13 Setting Up Dish Pointing, Continued 4. The Dish Status section displays the current satellite dish information. The following table describes the satellite dish information displayed: 5. Click Apply . Parameter Description ...
Page 134 - Installer Action
5-14 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up Dish Pointing, Continued Proceed as follows to set up the dish in Installer Action mode: 1. From the Dish Pointing page, click on the Installer Action link at the bottom right hand corner of the page. 2. Enter th...
Page 135 - DiSEqC
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-15 4. Enable or disable the Digital Satellite Equipment Satellite Control ( DiSEqC ). Note: This must be enabled to control the DiSEqC switch. LNB Power must be on to use this setting. Refer to http://www.eutelsat.com/satellit...
Page 136 - Setting up SI Receive Parameters; To Set up the SI Receive Parameters
5-16 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up SI Receive Parameters To Set up the SI Receive Parameters Proceed as follows to setup the SI Receive parameters: 1. From the user interface of the D9865, click Input > Satellite , expand Tuning Setup and then ...
Page 137 - Setting up SI Receive Parameters,; Network ID
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-17 Setting up SI Receive Parameters, Continued 4. The Service List Mode determines which tables to use to obtain tuning and channel lists.Select Rigorous if all the default settings must be present in the received signal.Selec...
Page 138 - Setting up Muting Threshold Controls; To Set Up the Muting Threshold Controls
5-18 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Muting Threshold Controls To Set Up the Muting Threshold Controls Proceed as follows to set up the muting threshold controls: 1. From the user interface of the D9865, click Input > Satellite , expand Tuning Se...
Page 139 - Setting up Muting Threshold Controls,
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-19 Setting up Muting Threshold Controls, Continued The Transport Restore is the upper limit for the transport C/N margin setting. The transport will be un-muted (e.g., restored) when the C/N margin rises above the Transport Re...
Page 140 - Reset Defaults
5-20 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Muting Threshold Controls, Continued Audio Default C/N Margin Relationship 5. Click Apply . If you want to restore the transport stream and audio C/N margin options to their factory set (default) values, click Re...
Page 141 - Setting up the Tuning Presets/LNB; To Set Up the Tuning Presets
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-21 Setting up the Tuning Presets/LNB To Set Up the Tuning Presets The Tuning Presets page allows you to select or configure up to 64 network presets. Your receiver may be shipped pre-configured with a number of network presets...
Page 142 - Symbol Rate
5-22 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up the Tuning Presets/LNB, Continued 8. Type the Symbol Rate . The symbol rate must match that of transmitted signal. You can enter a value in the range from 1.0 to 45.0 MS/s for DVB-S or 1.0 to 31.0 MS/s for DVB-S2...
Page 143 - Setting up LNB Presets; To Set Up the LNB Presets
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-23 Setting up LNB Presets To Set Up the LNB Presets Proceed as follows to set up the Dish Presets: 1. From the user interface of the D9865, click Input > Satellite , expand Tuning Presets and then click LNB Presets . The LN...
Page 144 - Setting up Dish Presets,
5-24 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Dish Presets, Continued 5. Set the Local Oscillator Frequency #1 ( LO Freq 1 ), which sets the satellite antenna LNB local oscillator #1 frequency. For C-Band application, set to 5.15 GHz. For Ku-band single LNB,...
Page 145 - Viewing Input Status; To View the Input Status
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-25 Viewing Input Status To View the Input Status Proceed as follows to view the Input Status page: From the user interface of the D9865, click Input > Satellite > Input Status . The Input Status page is displayed. The In...
Page 146 - Setting the Channel Information; To set the Channel Selection
5-26 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting the Channel Information To set the Channel Selection Proceed as follows to select a channel and view the channel information: 1. From the user interface of the D9865, click Input > Channel . The Channel Selection...
Page 147 - PID Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-27 5. The PID Information section displays the PIDs associated with a selected channel. Authorized Indicates whether the receiver is authorized to receive the signal. Scrambled Indicates whether the received signal is scramble...
Page 148 - Configuring the Common Interface (CI) Information
5-28 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring the Common Interface (CI) Information To Configure the Common Interface (CI) The Common Interface (CI) slot is located behind the door on the front panel. They allow use of a CAM (Conditional Access Module) Smar...
Page 152 - Viewing the PSI Tables; To View the PSI Tables
5-32 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing the PSI Tables To View the PSI Tables Proceed as follows to view the PSI tables: From the user interface of the D9865, click Input > Stream Details > PSI Tables . The PSI Tables page is displayed. The PSI Tabl...
Page 153 - Viewing PSI Frequency Information; To View the PSI Frequency Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-33 Viewing PSI Frequency Information To View the PSI Frequency Information Proceed as follows to view the PSI Frequency table: From the user interface of the D9865, click Input > Stream Details > PSI Frequency . The PSI ...
Page 154 - Viewing the PSI Channels; To View the PSI Channels
5-34 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing the PSI Channels To View the PSI Channels Proceed as follows to view the PSI Channels table: From the user interface of the D9865, click Input > Stream Details > PSI Channel . The PSI Channel page is displayed...
Page 155 - To Set Up the Video
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-35 Setting up the Video To Set Up the Video Proceed as follows to set up the video information: 1. From the user interface of the D9865, click Audio & Video > Video Setup . The Video Setup page is displayed. 2. Select H...
Page 157 - Configuring Captions; To Set Up the Caption Parameters; Captions
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-37 Configuring Captions To Set Up the Caption Parameters Proceed as follows to set up the caption parameters: 1. From the user interface of the D9865, click Audio & Video , expand Video Setup and then click Captions . The ...
Page 158 - To Set Up Subtitles; Subtitles
5-38 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting up Subtitles To Set Up Subtitles Proceed as follows to set up the subtitles: 1. From the user interface of the D9865, click Audio & Video , expand Video Setup and then click Subtitles . The Subtitles page is dis...
Page 161 - To Set Up the Audio
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-41 Setting up Audio To Set Up the Audio Proceed as follows to set up the audio: 1. From the user interface of the D9865, click Audio & Video > Audio Setup/ Status . The Audio Setup/Status page is displayed. Set the comp...
Page 163 - Viewing System Information; To View the System Identification Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-43 Viewing System Information To View the System Identification Information Proceed as follows to view the Identification page: 1. From the user interface of the D9865, click System Settings > System > Identification . T...
Page 164 - Viewing Features/Licenses; To View the Features or License Information; System Settings
5-44 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing Features/Licenses To View the Features or License Information Proceed as follows to view the features or license information: From the user interface of the D9865, click System Settings > System , expand Identifi...
Page 165 - Setting Up IP Information; To Configure Management and Data Port Settings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-45 Setting Up IP Information To Configure Management and Data Port Settings Proceed as follows to configure management and data port settings: 1. From the user interface of the D9865, click System Settings > System > IP ...
Page 166 - Setting Up IP Routing; To Set Up IP Routing
5-46 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up IP Routing To Set Up IP Routing Proceed as follows to configure the IP Routing settings: 1. From the user interface of the D9865, click System Settings > System , expand IP Settings and then click IP Routing ....
Page 167 - Setting Up IP Routing,
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-47 Setting Up IP Routing, Continued 4. The Static Unicast Routing displays the static unicast routing addresses for the MPE data. To add a new address, click Add . The following is displayed: • Set the Destination IP Address f...
Page 168 - Setting Up SNMP and Trap Destinations; To Set Up SNMP
5-48 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up SNMP and Trap Destinations To Set Up SNMP Proceed as follows to configure the SNMP settings: 1. From the user interface of the D9865, click System Settings > System , expand IP Settings and then click SNMP . T...
Page 169 - Setting up SNMP and Trap Destinations,; Add
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-49 Setting up SNMP and Trap Destinations, Continued To Add a Trap Destination: • Click Add in the Trap Destination Configuration section. • In the Trap Destination IP Address field, enter the destination for SNMP trap messages...
Page 170 - Configuring Time/Clock Information; To Configure the Time/Clock Settings
5-50 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring Time/Clock Information To Configure the Time/Clock Settings Proceed as follows to configure the time/clock settings of the D9865 satellite receiver: 1. From the user interface of the D9865, click System Settings...
Page 171 - Configuring Favorites and Reminders; To Configure Favorites and Reminders
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-51 Configuring Favorites and Reminders To Configure Favorites and Reminders Proceed as follows to configure the favorites and reminder settings of the D9865 receiver: 1. From the user interface of the D9865, click System Setti...
Page 172 - Configuring Favorites and Reminders,; Reminders List; To Edit a Favorites Profile; Edit
5-52 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring Favorites and Reminders, Continued Select a channel to each color as a shortcut for a quick channel change. For example, if you assign the red button to channel 1, pressing the red button while watching a differ...
Page 173 - Viewing the Alarm/Warning Status; To View the Active Alarm/Warning Status Information; Fault Summary; Messages
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-53 Viewing the Alarm/Warning Status To View the Active Alarm/Warning Status Information Proceed as follows to view the active alarm and warning messages: 1. From the user interface of the D9865, click System Settings > Alar...
Page 174 - Setting Up Alarms and Warnings; To Set Up Alarms
5-54 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Setting Up Alarms and Warnings To Set Up Alarms Proceed as follows to set up the alarms: 1. From the user interface of the D9865, click System Settings > Alarms > Setup . The Setup - Alarm Setup page is displayed. 2. ...
Page 175 - Setting Up Alarms and Warnings,; To Set up Warnings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-55 Setting Up Alarms and Warnings, Continued To Set up Warnings Proceed as follows to set up the warnings: 1. From the Setup - Alarm Setup page, click on the Warning Setup link at the bottom left hand corner of the page. The S...
Page 176 - Viewing the Alarm/Warning History; To View the Alarm/Warning History Information
5-56 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing the Alarm/Warning History To View the Alarm/Warning History Information Proceed as follows to view the Alarm/Warning History information: From the user interface of the D9865, click System Settings > Alarms > ...
Page 177 - Viewing Version Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-57 Viewing Version Information To View the Version Information Proceed as follows to view the Version information: From the user interface of the D9865, click System Settings > Versions . The Versions page is displayed. The...
Page 178 - Viewing Version Information,; To Change the Download Application
5-58 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing Version Information, Continued The S/W Version drop-down list allows you to select a different application version application to load to your receiver. Click Select and Reboot to reboot the receiver and load the se...
Page 179 - Setting Up Import/Export Information; To Configure the Import/Export Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-59 Setting Up Import/Export Information To Configure the Import/Export Information Proceed as follows to configure the import/export information: 1. From the user interface of the D9865, click System Settings > Settings Fil...
Page 181 - Viewing the Backup/Restore History; To View the backup and restore Status Information
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-61 Viewing the Backup/Restore History To View the backup and restore Status Information Proceed as follows to view the backup and restore Status page: From the user interface of the D9865, click System Settings > Settings F...
Page 182 - Managing D9865 Web GUI Accounts; To Configure the User Login Passwords; Enter Current Password
5-62 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Managing D9865 Web GUI Accounts You can define up to 10 usernames/passwords for login use via Web GUI session on the D9865 Satellite Receiver. When a user tries to login, the user is required to provide a username and a pas...
Page 183 - Managing D9865 Web GUI Accounts,; To Add a User Account
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-63 Managing D9865 Web GUI Accounts, Continued To Add a User Account Note: This feature is available to a user with Admin privileges only. Proceed as follows to manage user accounts: 1. From the user interface of the D9865, cli...
Page 184 - To delete a user account
5-64 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Managing D9865 Web GUI Accounts, Continued 7. In the Administrator Password field, enter your Administrator password used to log on to the D9865 web GUI. 8. In the Account Type drop-down list, select User, Admin, or Guest. ...
Page 185 - Configuring Lock Level Settings; To Configure the Lock Level settings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-65 Configuring Lock Level Settings To Configure the Lock Level settings Proceed as follows to configure the lock level settings: 1. From the user interface of the D9865, click System Settings > Security/Accounts > Lock L...
Page 186 - Configuring Lock Level Settings,
5-66 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Configuring Lock Level Settings, Continued Changing the Lock Level Password A unique lock level password (4-digit password) protects the current receiver settings against unauthorized changes. When changing the password, re...
Page 187 - Viewing Contact Information; To View Cisco Contact Information; Support
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-67 Viewing Contact Information To View Cisco Contact Information Proceed as follows to view contact information: From the user interface of the D9865, click Support > Contact . The Contact Information page is displayed. The...
Page 188 - Viewing Diagnostic Logs; To View the Diagnostic Log Messages
5-68 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Viewing Diagnostic Logs To View the Diagnostic Log Messages Proceed as follows to view the Diagnostic Log messages page: From the user interface of the D9865, click Support > Logs > Diagnostic Logs . The Diagnostic Lo...
Page 189 - Viewing the Usage Counters; To View the Device Usage Counters
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-69 Viewing the Usage Counters To View the Device Usage Counters Proceed as follows to view the usage counters: From the user interface of the D9865, click Support > Logs > Usage Counters . The Usage Counters page is disp...
Page 190 - Clear Reset Counter; Device Status
5-70 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Click Clear Reset Counter to clear the Clearable Reset Counter field and it resets the counter back to 0. Last Reset Reason Displays the reason for the last restart, i.e., power cycle or manual reset. Device Status Informat...
Page 191 - Performing Service Actions; To Load a Software Version
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 5-71 Performing Service Actions To Load a Software Version Proceed as follows to load a software version: 1. From the user interface of the D9865, click Support > Service Actions . The Service Actions page is displayed. The S...
Page 193 - Chapter 6
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 6-1 Chapter 6 Customer Information Overview In This Chapter This chapter contains the following topics. Topic See Page Product Support 6-2 Returning Products 6-4
Page 194 - Training Support; Customers
6-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Product Support Cisco provides its customers who have purchased support agreements with telephone support from anywhere in the world. If you require technical telephone assistance or product training support, or if you have ...
Page 195 - Customer Responsibility; In Case of a Fault
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 6-3 Product Support, Continued Customer Responsibility When returning equipment, the customer is solely responsible for equipment packaging and transportation costs to the factory. At the customer's request, Cisco will make reas...
Page 196 - Returning Products
6-4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Returning Products Introduction You must have a return material authorization (RMA) number to return a product. Contact the nearest customer service center and follow their instructions. Returning a product to Cisco for repa...
Page 197 - Packing and Shipping the Product; yes
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 6-5 Returning Products, Continued Packing and Shipping the Product Follow these instructions to pack the product and ship it to Cisco. 1. Are the product's original container and packing material available? • If yes , pack the p...
Page 199 - Chapter 7
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 7-1 Chapter 7 Service and Maintenance Overview Introduction This chapter provides additional information on the alarms and warnings of the D9865 Satellite Receiver. It also provides troubleshooting tips. In This Chapter This cha...
Page 200 - General
7-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Messages General The status of the D9865 receiver and its immediate surroundings is reported to the receiver in the form of messages and alarms. You can enable or disable messages in the Alarms & Warnings advanced settin...
Page 213 - Warning
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 7-15 TDT timeout Set tdt timed out Cause: Uplink is not sending or is sending intermittently.Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table. Disable the warning if...
Page 217 - Troubleshooting; Problem
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide 7-19 Troubleshooting General If you experience any problems operating your satellite receiver, the following table may help you resolve your problem. Problem Cause Remedy Blank screen (TV switched on) • Normal operation if recei...
Page 221 - Appendix A
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide A-1 Appendix A Technical Specifications Overview Introduction This appendix contains the technical specifications for the D9865 Satellite Receiver. Note: The technical specifications are subject to change without prior notice. I...
Page 222 - Receiver Specifications; Parameter
A-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Receiver Specifications General Tuner Parameter Specification System MPEG-2/DVB CompatibleEN300 421, EN 300468, H.264 Demodulation DVB-S QPSK, DVB-S2 QPSK and 8PSK Number of RF Inputs 1 Parameter Specification Number of RF I...
Page 223 - LNB Requirements
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide A-3 LNB Requirements DVB-S and DVB-S2 Symbol Rate Stability 1 to 2.99 MS/s ≤ ± 0.125 MHz 3 to 5.99 MS/s ≤ ± 1.00 MHz 6 to 11.99 MS/s ≤ ± 3.00 MHz 12 to 45 MS/s ≤ ± 5.00 MHz Parameter Specification LNB Phase Noise Requirement -28...
Page 224 - Convolutional FEC Rate
A-4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C DVB-S Eb/No (C/N) Ratio DVB-S Eb/No (C/N) Ratio Note: The D9865 receiver displays the C/N Ratio. C/N = Eb/No + 10 log (2 x FEC X 188/204). Convolutional FEC Rate Eb/No Ratio (dB) in Linear Channel and IF Loop configuration C...
Page 225 - Mode
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide A-5 DVB-S2 Error Rate Performance ES/No (C/N) Ratio DVB-S2 Error Rate Performance Es/No (C/N) Ratio Note: “Typical performance” was measured with Pilots On. Pilots On is highly recommended as the performance values typically deg...
Page 226 - Video Output; Analog Video Output
A-6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Video Output Analog Video Output Digital Audio/Video Output (D9865H and D9865D only) HD Analog Video Output (D9865H and D9865D only) Parameter Specification Number of channels 1 Connector Type RCA Video Compression Type MPEG...
Page 227 - Audio Outputs; Analog Audio Output
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide A-7 Audio Outputs Analog Audio Output Digital Audio S/PDIF Output VBI Parameter Specification Number of Channels 1 stereo pair/2 mono channels Connector Type RCA Output Level Unbalanced, 2 V rms ± 10% at 0 dBFS Audio Decompressi...
Page 228 - Power; AC Power Connector; Mechanics
A-8 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Power AC Power Connector General Mechanics Environment Parameter Specification Voltage Range 100 V to 240 V AC Line Frequency 50/60 Hz Power Consumption 35 W max. LNB Power on satellite input +13 V/+ 18 V @ 350 mA max. Param...
Page 229 - Appendix B
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide B-1 Appendix B Default Settings Overview Introduction The D9865 Satellite Receiver is factory configured with default settings unless you have requested a custom factory configuration. This appendix lists the factory default set...
Page 231 - Factory Default Settings,
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide B-3 Factory Default Settings, Continued Preset - Number 1 Preset - Number 2 Parameter Default Preset Number 1 Preset Name ET LNB Configuration 1 Modulation Type DVB-S Downlink 11.795 GHz Symbol Rate 20.0 MS/s NetId 7 Parameter D...
Page 235 - Preset - Number 9 to 63
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide B-7 Factory Default Settings, Continued Preset - Number 9 to 63 Preset - Number 64 Parameter Default Preset Number 9 to 63 Preset Name Network name LNB Configuration 1 Modulation Type DVB-S Downlink 12.25 GHz Symbol Rate 10.0 MS...
Page 236 - LNB Setup - Configuration 1 to 9
B-8 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Factory Default Settings, Continued LNB Setup - Configuration 1 to 9 LNB Setup - Configuration 10 Parameter Default LNB Configuration 1 to 9 LNB Power Off LO Freq1 5.15 GHz LO Freq2 0.0 GHz Crossover 0.0 GHz LO Select Off Di...
Page 237 - Video Setup
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide B-9 Factory Default Settings, Continued Video Setup Subtitle Setup Parameter Default HD Video Output Auto SD Video Output For NTSC Unit: NTSCFor PAL Unit: PAL-B TV Channel For NTSC: 3For PAL: 21 TV Aspect Ratio 4:3 Aspect Ratio ...
Page 238 - Audio Setup
B-10 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Factory Default Settings, Continued Audio Setup Administration Parameter Default Stereo/Mono Stereo DRC Mode RF mode Digital Audio Preference PCM Audio PMT Source AUD1 Parameter Default POV mode Std Lock level 0 Menu transp...
Page 239 - POV Mode
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide B-11 Factory Default Settings, Continued POV Mode Advanced Administration IP Setup Unicast IP Setup By default, the Unicast routes list is empty. Multicast IP Setup By default, the Unicast routes list is empty. Parameter Default...
Page 240 - Trap Destination Setup
B-12 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Factory Default Settings, Continued Trap Destination Setup SNMP Noise Cutoffs Download Parameter Default Trap Destination Address 19.131.244.002 Community String “public” Parameter Default Read Community String public Write...
Page 241 - Alarms and Warnings
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide B-13 Factory Default Settings, Continued CI Setup (Web GUI only) Import/Export (Web GUI only) Alarms and Warnings Parameter Default Decryption Mode On CI CAM QUERY Support Disable CI CAM Auto Reset Disable CA List Management Typ...
Page 243 - Appendix C
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide C-1 Appendix C Lock Levels Overview Introduction This appendix contains the lock levels for the D9865 Satellite Receiver. In This Appendix This appendix contains the following topics. Topic See Page D9865 Satellite Receiver Lock...
Page 244 - NONE; Video; Level Description
C-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C D9865 Satellite Receiver Lock Levels Four (4) lock levels ( 0 , 1 , 2 , 3 , and 4 ) are available for protecting your receiver and its settings against unauthorized use or modification (see the table below for full details)....
Page 245 - D9865 Satellite Receiver Lock Levels,; All Screens
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide C-3 D9865 Satellite Receiver Lock Levels, Continued All Screens Channel List Parameter Lock Level IR Last Channel 2 IR FAV key 3 IR NAV key 3 IR EPG key 3 IR Setup key 3 Menu 3 Parameter Lock Level Power On/Standby 3 IR Mute via...
Page 246 - EPG Grid
C-4 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C D9865 Satellite Receiver Lock Levels, Continued EPG Grid EPG Info NAVigator Info Timers Parameter Lock Level Scroll up and down 3 Scroll left and right 3 Next Day 3 Previous Day 3 Favorites 3 Timers 3 OK to select channel 2 ...
Page 247 - Favorites
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide C-5 D9865 Satellite Receiver Lock Levels, Continued Favorites Edit Favorites Timers Parameter Lock Level Delete 2 New 2 Edit (to view) 3 Edit (Save button) 2 Move 2 Select 2 Parameter Lock Level Delete 2 Edit (to view) 3 Edit (S...
Page 248 - One Button Channel Change (button presses)
C-6 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C D9865 Satellite Receiver Lock Levels, Continued One Button Channel Change (button presses) Tuning/Preset Tuning/Preset: Preset Tuning/Preset:Preset:LNB Parameter Lock Level Red 2 Green 2 Yellow 2 Blue 2 Parameter Lock Level ...
Page 251 - Advanced Administration
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide C-9 D9865 Satellite Receiver Lock Levels, Continued Advanced Administration POV Mode IP Setup Parameter Lock Level Set Lock Level Password 0 Reboot 2 Factory Reset (F/R) 0 Rst Login 0 Parameter Lock Level CA Mode 1 Acquisition M...
Page 252 - Change IP Address
C-10 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C D9865 Satellite Receiver Lock Levels, Continued Change IP Address Unicast IP Setup Multicast IP Setup SNMP Setup Parameter Lock Level IP Address 2 Gateway 2 Mask 2 Save 2 Parameter Lock Level Add (button) 0 Edit 0 Delete 0 ...
Page 253 - Trap Destinations
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide C-11 D9865 Satellite Receiver Lock Levels, Continued Trap Destinations Noise Cutoffs Lock Level: 2 Alarms & Warnings Alarm Setup Lock Level: 2 Warning Setup Lock Level: 2 Download Parameter Lock Level Add (button) 0 Edit 0 D...
Page 255 - Appendix D; Applicable Notices and Disclaimer; FCC Notices; Industry Canada Notice
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide D-1 Appendix D Compliance Applicable Notices and Disclaimer FCC Notices This equipment has been tested and found to comply with the limits for a TV Interface device and Class B digital device according to Part 15 of FCC Rules. T...
Page 256 - Applicable Notices and Disclaimer,; Disclaimer
D-2 D9865 Satellite Receiver Installation and Operation Guide 4035197 Rev C Applicable Notices and Disclaimer, Continued Disclaimer Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this guide. We reserve the right to change this guide at any time without notic...
Page 257 - D e c l a r a t i o n o f C o n f o r m i t y
4035197 Rev C D9865 Satellite Receiver Installation and Operation Guide D-3 Scientific-Atlanta Europe NV Luipaardstraat 12 8500 Kortrijk Belgium D e c l a r a t i o n o f C o n f o r m i t y The Product: Satellite Receiver Model Number: D9865 Ratings: 100-240V~, 50/60Hz, 0.5Amax Has been designed an...