Chevrolet 2009 Impala - Manual

Head Restraints The vehicle’s front seats have adjustable head restraintsin the outboard seating positions. { CAUTION: With head restraints that are not installed andadjusted properly, there is a greater chance thatoccupants will suffer a neck/spinal injury in acrash. Do not drive until the head res...

Front Seats Manual Seats { CAUTION: You can lose control of the vehicle if you try toadjust a manual driver’s seat while the vehicle ismoving. The sudden movement could startle andconfuse you, or make you push a pedal when youdo not want to. Adjust the driver’s seat only whenthe vehicle is not movin...

Power Seats On vehicles with power seats, the controls used tooperate them are located on the outboard side of theseats. To adjust the seat: • Move the seat forward or rearward by sliding thecontrol forward or rearward. • Raise or lower the front part of the seat cushion bymoving the front of the co...

Reclining Seatbacks Manual Reclining Seatbacks { CAUTION: You can lose control of the vehicle if you try toadjust a manual driver’s seat while the vehicle ismoving. The sudden movement could startle andconfuse you, or make you push a pedal when youdo not want to. Adjust the driver’s seat only whenth...

To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to the seatback and the seatback will return to the uprightposition. 2. Push and pull on the seatback to make sure it is locked. Power Reclining Seatback The driver seat may have a power reclining seatba...

Center Seat The vehicle may have a front center seat. There arecupholders on the underside of the seat cushion. To usethem, flip the seat cushion forward. The seat can alsobe used as a storage area by lowering the seatback.See Center Console Storage on page 2-43. The seatback doubles as an armrest f...

To return the seats to the normal position: { CAUTION: If either seatback is not locked, it could moveforward in a sudden stop or crash. That couldcause injury to the person sitting there. Alwayspush and pull on the seatbacks to be sure theyare locked. 1. Raise the seatback up and make sure it latch...

Safety Belts Safety Belts: They Are for Everyone This section of the manual describes how to usesafety belts properly. It also describes some things notto do with safety belts. { CAUTION: Do not let anyone ride where a safety belt cannotbe worn properly. In a crash, if you or yourpassenger(s) are no...

In most states and in all Canadian provinces, the lawrequires wearing safety belts. Here is why: You never know if you will be in a crash. If you do havea crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be soserious that even buckled up, a person woul...

Q: If I am a good driver, and I never drive far fromhome, why should I wear safety belts? A: You may be an excellent driver, but if you are in acrash — even one that is not your fault — you andyour passenger(s) can be hurt. Being a gooddriver does not protect you from things beyond yourcontrol, such...

Rear Safety Belt Comfort Guides Rear shoulder belt comfort guides may provide addedsafety belt comfort for older children who have outgrownbooster seats and for some adults. When installed on ashoulder belt, the comfort guide positions the belt awayfrom the neck and head. There is one guide for each...

To make the belt shorter, pull its free end as shownuntil the belt is snug. If the belt is not long enough, see Safety Belt Extenderon page 1-33. Make sure the release button on the buckle is positionedso you would be able to unbuckle the safety beltquickly if necessary. Safety Belt Extender If the ...

Child Restraints Older Children Older children who have outgrown booster seats shouldwear the vehicle’s safety belts. The manufacturer’s instructions that come with thebooster seat, state the weight and height limitations forthat booster. Use a booster seat with a lap-shoulderbelt until the child pa...

Infants and Young Children Everyone in a vehicle needs protection! This includesinfants and all other children. Neither the distancetraveled nor the age and size of the traveler changesthe need, for everyone, to use safety restraints. In fact,the law in every state in the United States and inevery C...

{ CAUTION: A young child’s hip bones are still so small thatthe vehicle’s regular safety belt may not remainlow on the hip bones, as it should. Instead, it maysettle up around the child’s abdomen. In a crash,the belt would apply force on a body area that isunprotected by any bony structure. This alo...

When securing an add-on child restraint, refer to theinstructions that come with the restraint which may be onthe restraint itself or in a booklet, or both, and to thismanual. The child restraint instructions are important, soif they are not available, obtain a replacement copy fromthe manufacturer....

If a child restraint has been installed and the onindicator is lit, see “If the On Indicator is Lit for a ChildRestraint” under Passenger Sensing System onpage 1-65 for more information. To remove the child restraint, unbuckle the vehiclesafety belt and let it return to the stowed position. Airbag S...

{ CAUTION: Children who are up against, or very close to, anyairbag when it inflates can be seriously injured orkilled. Airbags plus lap-shoulder belts offerprotection for adults and older children, but not foryoung children and infants. Neither the vehicle’ssafety belt system nor its airbag system ...

When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate tosevere frontal or near-frontal crashes to help reduce thepotential for severe injuries mainly to the driver’s orright front passenger’s head and chest. However, theyare only designed to inflate if the impact exceeds...

In many crashes severe enough to inflate the airbag,windshields are broken by vehicle deformation.Additional windshield breakage may also occur from theright front passenger airbag. • Airbags are designed to inflate only once. After anairbag inflates, you will need some new parts forthe airbag syste...

Restraint System Check Checking the Restraint Systems Safety Belts Now and then, check that the safety belt reminder light,safety belts, buckles, latch plates, retractors, andanchorages are all working properly. Look for any other loose or damaged safety belt systemparts that might keep a safety bel...

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . .2-4Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Keys { CAUTION: Leaving children in a vehicle with the ignition keyis dangerous for many reasons, children or otherscould be badly injured or even killed. They couldoperate the power windows or other controls oreven make the vehicle move. The windows willfunction with the keys in the ignition and ch...

L (Vehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and thehorn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turnsignal lamps flash and the horn sounds repeatedly for30 seconds. The alarm turns off w...

Remote Vehicle Start Your vehicle may have a remote starting feature thatallows you to start the engine from outside the vehicle. Itmay also start the vehicle’s heating or air conditioningsystems and rear window defogger. When theremote start system is active and the vehicle has anautomatic climate ...

Doors and Locks Door Locks { CAUTION: Unlocked doors can be dangerous. • Passengers, especially children, can easilyopen the doors and fall out of a movingvehicle. When a door is locked, the handlewill not open it. The chance of being thrownout of the vehicle in a crash is increased if thedoors are ...

Power Door Locks A power door lock switchis located on both frontdoors next to the doorhandle. Press the top of the switch to unlock all doors or pressthe bottom of the switch to lock all doors. If the vehicle has the optional content theft-deterrentsystem and it is armed, the power door lock switch...

Programmable Automatic DoorUnlock The vehicle is programmed so that when the shift leveris moved into P (Park) all doors will unlock. With the vehicle stopped and the engine running, doorunlocking can be programmed through promptsdisplayed on the Driver Information Center (DIC). Theseprompts allow t...

Windows { CAUTION: Leaving children, helpless adults, or pets in avehicle with the windows closed is dangerous.They can be overcome by the extreme heat andsuffer permanent injuries or even death from heatstroke. Never leave a child, a helpless adult, or apet alone in a vehicle, especially with the w...

Power Windows { CAUTION: Leaving children in a vehicle with the keys isdangerous for many reasons, children or otherscould be badly injured or even killed. They couldoperate the power windows or other controls oreven make the vehicle move. The windows willfunction and they could be seriously injured...

Express-Down Window The driver window switch has an express-down featurelabeled AUTO. This lets you lower the windowcompletely without holding the switch. Press the front ofthe switch to the second position and release. To stop the window while it is lowering, briefly pull upon the switch. Window Lo...

Once armed, the alarm will go off if someone tries toenter the vehicle without using the RKE transmitter or akey or turns the ignition on with an incorrect key. Thehorn will sound and the turn signal lamps will flashfor about 30 seconds. When the alarm is armed, the trunk may be openedwith the RKE t...

This device complies with RSS-210 of Industry Canada.Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference received, including interference that may cause undesiredoperation of the device. Changes or modifications...

Ignition Positions The ignition switch hasfour different positions. To shift out of P (Park), the ignition must be in ON/RUNand the brake pedal must be applied. Notice: Using a tool to force the key to turn in theignition could cause damage to the switch orbreak the key. Use the correct key, make su...

Retained Accessory Power (RAP) These vehicle accessories can be used for up to10 minutes after the engine turned off: • Audio System • Power Windows • Sunroof The radio will work when the key is in ON/RUN orACC/ACCESSORY. Once the key is turned fromON/RUN to LOCK/OFF the radio will continue to work1...

2. If the engine does not start after 5-10 seconds, especially in very cold weather (below 0°F or − 18°C), it could be flooded with too much gasoline. Try pushing the accelerator pedal all the way tothe floor and holding it there as you hold the key inSTART for up to a maximum of 15 seconds.Wait at ...

Automatic Transmission Operation The automatic transmission has a shift lever on thesteering column or on the console between the seats. There is a display, located on the instrument panelcluster that will indicate the gear the vehicle is in. Maximum engine speed is limited on automatictransmission ...

3 (Third): This position is also used for normal driving.However, it reduces vehicle speed more than D (Drive)without using the brakes. You might choose 3 (Third)instead of D (Drive) when driving on hilly, winding roads,when towing a trailer, so there is less shifting betweengears and when going dow...

A warning chime will sound and a brake warning lightlocated on the instrument panel cluster will comeon, if the parking brake is set, the ignition is on and thevehicle speed is greater than 5 mph (8 km/h). Notice: Driving with the parking brake on canoverheat the brake system and cause prematurewear...

Console Shift Lever If the vehicle is equipped with a console shift lever, usethis procedure to shift the vehicle into P (Park): 1. Hold the brake pedal down. 2. Move the shift lever into P (Park) by pushing the lever all the way toward the front of the vehicleand then to the left. 3. While keeping ...

If torque lock does occur, your vehicle may need to bepushed uphill by another vehicle to relieve the parkingpawl pressure, so you can shift out of P (Park). Shifting Out of Park Automatic Transmission Shift Lock The vehicle has an electronic shift lock release system.The shift lock release is desig...

Running the Vehicle While Parked It is better not to park with the engine running. But if youever have to, here are some things to know. { CAUTION: Idling a vehicle in an enclosed area with poorventilation is dangerous. Engine exhaust mayenter the vehicle. Engine exhaust contains CarbonMonoxide (CO)...

Mirrors Manual Rearview Mirror Hold the inside rearview mirror in the center to move itfor a clearer view behind your vehicle. Adjust themirror to avoid glare from the headlamps behind you.Pull the lever, located at the bottom of the mirrorfor nighttime use. Return the lever to its original position...

2. Press one of the four buttons located on the control pad to move the mirror to the desired direction. 3. Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen. Keep the selector switch in the center position when notadjusting either outside mirror. Outside ...

This information usually includes the vehicle’s GPSlocation and, in the event of a crash, additionalinformation regarding the crash that the vehicle wasinvolved in (e.g. the direction from which the vehicle washit). When the Virtual Advisor feature of OnStarHands-Free Calling is used, the vehicle al...

5. After entering all of the switch positions, again, firmly press and release all three buttons at thesame time. The indicator lights will turn on. 6. Press and hold the button that will be used to control the garage door until the garage doormoves. The indicator light above the selectedbutton shou...

Storage Areas Glove Box Lift up on the glove box lever to open it. Cupholders Cupholders may be built into the front center console,front portion of the front center seat, and rear armrest ofthe vehicle. Sunglasses Storage Compartment A storage compartment for sunglasses may be locatedabove the rear...

Sunroof On vehicles with a sunroof,the sunroof switches arelocated on the overheadconsole. The sunroof can only be operated when the ignition isin ON/RUN, ACC/ACCESSORY, or when RetainedAccessory Power (RAP) is active. See RetainedAccessory Power (RAP) on page 2-21. Q (Vent/Express-Open): Press this...

Hazard Warning Flashers The hazard warning flashers let you warn others thatyou have a problem. The hazard warning flasher button is located on top ofthe steering column. | : Press to make the front and rear turn signal lamps flash on and off. Press the button again to turn theflashers off. When the...

Turn Signal/Multifunction Lever The lever on the left side of the steering columnincludes the following: G : Turn and Lane Change Signals 2 : Headlamp High/Low-Beam Changer N : Windshield Wipers L Q : Windshield Washer Flash-to-Pass. For information on the headlamps, see Exterior Lampson page 3-12. ...

Turn Signal On Chime If either one of the turn signals are left on and thevehicle has been driven more than 3/4 mile (1.2 km),a chime will sound. Headlamp High/Low-Beam Changer To change the headlamps from low beam to high beam,push the turn signal/multifunction lever away from you. This instrument ...

The cruise control buttonsare located on left side ofthe steering wheel. T (On/Off): Press to turn cruise control on and off. The indicator is lit when cruise control is on. + RES (Resume/Accelerate): Press to make thevehicle accelerate or resume to a previously set speed. SET– : Press to set the sp...

Resuming a Set Speed If cruise control is set at a desired speed and thebrakes are applied, this shuts off the cruise control.However, it does not need to be reset. Once your vehicle reaches a speed of about 25 mph(40 km/h) or more, press the +RES button on thesteering wheel. The vehicle goes back t...

Using Cruise Control on Hills How well the cruise control will work on hills dependsupon the vehicle speed, load and the steepness ofthe hills. When going up steep hills, you might have tostep on the accelerator pedal to maintain your speed.When going downhill, you might have to brake or shift toa l...

Daytime Running Lamps (DRL)/Automatic Headlamp System Daytime Running Lamps (DRL) can make it easierfor others to see the front of your vehicle during the day.Fully functional daytime running lamps are requiredon all vehicles first sold in Canada. The DRL system makes the low-beam headlamps comeon a...

Delayed Entry Lighting Delayed entry lighting illuminates the interior for aperiod of time after all the doors have been closed. The ignition must be off for delayed entry lightingto work. Immediately after all the doors have beenclosed, the delayed entry lighting feature continues towork until one ...

Battery Run-Down Protection This feature helps prevent the battery frombeing drained, if the interior courtesy lamps,reading/map lamps, visor vanity lamps or trunklamp are accidentally left on. If any of these lampsare left on, they automatically turn off after 10 minutes,if the ignition is off. The...

Climate Controls Climate Control System The heating, cooling, defrost, defog and ventilationcan be controlled with this system. For vehicleswith heated seats, see Heated Seats on page 1-6. A. Fan ControlB. Outside AirC. RecirculationD. Air Delivery Mode Control E. Air ConditioningF. Heated SeatsG. D...

Using these settings together for long periods of timemay cause the air inside the vehicle to become too dry.To prevent this from happening, after the air insidethe vehicle has cooled, turn the recirculation mode off. The air conditioning system removes moisture fromthe air, so a small amount of wat...

Outlet Adjustment Use the thumbwheel located below or to the side of theoutlet, to change the direction of the air flow. Operation Tips • Clear away any ice, snow or leaves from the airinlets at the base of the windshield that mayblock the flow of air into the vehicle. • Use of non-GM approved hood ...

Instrument Panel Cluster The instrument panel cluster is designed to show how the vehicle is running. It shows how fast the vehicle is going,about how much fuel has been used and many other things needed to drive safely and economically. United States Uplevel shown, Base and Canada similar 3-25

Safety Belt Reminders Safety Belt Reminder Light When the engine is started, a chime sounds forseveral seconds to remind a driver to fasten the safetybelt, unless the driver safety belt is already buckled. The safety belt lightcomes on and stays onfor several seconds, thenflashes for several more. T...

Airbag Readiness Light The system checks the airbag’s electrical system forpossible malfunctions. If the light stays on it indicatesthere is an electrical problem. The system check includesthe airbag sensor, the pretensioners, the airbag modules,the wiring and the crash sensing and diagnostic module...

Passenger Airbag Status Indicator The vehicle has the passenger sensing system.See Passenger Sensing System on page 1-65 forimportant safety information. The instrument panelhas a passenger airbag status indicator. When the vehicle is started, the passenger airbag statusindicator will light ON and O...

Engine Coolant TemperatureWarning Light This light comes on brieflywhile starting the vehicle. If it does not, have the vehicle serviced by thedealer/retailer. If the system is working normallythe indicator light goes off. Notice: Driving with the engine coolant temperaturewarning light on could cau...

Tire Pressure Light For vehicles with a tirepressure monitoringsystem, this light comeson briefly when the engineis started. It provides information about tire pressures and theTire Pressure Monitoring System. When the Light is On Steady This indicates that one or more of the tires is significantlyu...

Malfunction Indicator Lamp Check Engine Light A computer system called OBD II (On-BoardDiagnostics-Second Generation) monitors operationof the fuel, ignition, and emission control systems.It ensures that emissions are at acceptable levels forthe life of the vehicle, helping to produce a cleanerenvir...

Fuel Gage When the ignition is on, the fuel gage indicates abouthow much fuel is left in the fuel tank. An arrow on the fuel gage indicates the side of thevehicle the fuel door is on. Here are four things that some owners ask about. Noneof these show a problem with the fuel gage: • At the gas statio...

Driver Information Center (DIC) Your vehicle has a Driver Information Center (DIC). All messages will appear in the DIC display locatedbelow the speedometer in the instrument panel cluster.The DIC buttons are located on the instrument panel,to the right of the instrument panel cluster. The DIC comes...

T (Vehicle Information): Press this button to display the oil life, units, tire pressure readings, compass zoneand compass calibration on vehicles with this feature, andRemote Keyless Entry (RKE) transmitter programming. U (Customization): Press this button to customize the feature settings on your ...

If your vehicle has the Active Fuel Management™feature, an Active Fuel Management™ indicatorwill display on the right side of the DIC, whileINST ECONOMY displays on the left side. ActiveFuel Management™ allows the engine to operateon either all or half of its cylinders, depending onyour driving dema...

Relearn Remote Key To access this display, the vehicle must be in P (Park).This display allows you to match the Remote KeylessEntry (RKE) transmitter to your vehicle. This procedurewill erase all previously learned transmitters. Therefore,they must be relearned as additional transmitters. To match a...

To adjust for compass variance, use the followingprocedure: Compass Variance (Zone) Procedure 1. Do not set the compass zone when the vehicle is moving. Only set it when the vehicle is in P (Park). Press the vehicle information button until PRESS V TO CHANGE COMPASS ZONE displays. 2. Find the vehicl...

To calibrate the compass, use the following procedure: Compass Calibration Procedure 1. Before calibrating the compass, make sure the compass zone is set to the variance zone inwhich the vehicle is located. See “CompassVariance (Zone) Procedure” earlier in this section. Do not operate any switches s...

SERVICE BRAKE SYSTEM This message displays when service is required onthe brake system. Have the brake system serviced byyour dealer/retailer as soon as possible. The brakesystem warning light also appears on the instrumentpanel cluster when this message appears on the DIC.See Brake System Warning L...

WASHER FLUID LOW ADD FLUID This message displays when the windshield washerfluid is low. Fill the windshield washer reservoir as soonas possible. See Engine Compartment Overview onpage 5-14 for the location of the windshield washerreservoir. Also, see Windshield Washer Fluid onpage 5-35 for more inf...

DISPLAY LANGUAGE This feature allows you to select the language in whichthe DIC messages will appear. Press the customization button until the DISPLAYLANGUAGE screen appears on the DIC display.Press the set/reset button once to access the settingsfor this feature. Then press the customization button...

EXIT LIGHTING This feature allows you to select the amount of timeyou want the exterior lamps to remain on when it is darkenough outside. This happens after the key is turnedfrom ON/RUN to LOCK/OFF. Press the customization button until EXIT LIGHTINGappears on the DIC display. Press the set/reset but...

CHIME VOLUME This feature allows you to select the volume level of thechime. Press the customization button until CHIME VOLUMEappears on the DIC display. Press the set/reset buttononce to access the settings for this feature. Then pressthe customization button to scroll through the followingsettings...

FACTORY SETTINGS This feature allows you to set all of the customizationfeatures back to their factory default settings. Press the customization button until FACTORYSETTINGS appears on the DIC display. Press theset/reset button once to access the settings for thisfeature. Then press the customizatio...

Setting the Clock Without Date Display AM/FM Base Radio with a Single CDPlayer This radio has a H button for setting the time. To set the time: 1. Press the H button until the hour begins flashing on display. Press H a second time and the minutes begin flashing on display. 2. To increase or decrease...

Radio Data System (RDS) The radio may have the Radio Data System (RDS)feature. RDS is available for use only on FM stationsthat broadcast RDS information. This system relies uponreceiving specific information from these stations andonly works when the information is available. While theradio is tune...

Finding a Station BAND: Press to switch between FM1, FM2, AM, orXM™. The selection displays. f (Tune): Turn to select radio stations. © SEEK ¨ : Press to go to the previous or the next station and stay there. To scan stations, press and hold either arrow for afew seconds until the radio beeps once. ...

Radio Messages for XM™ Only See XM Radio Messages on page 3-81 later in thissection for further detail. Playing a CD Insert a CD partway into the slot, label side up.The player pulls it in and the CD should begin playing. If the ignition or radio is turned off while a CD in theplayer it stays in the...

To use random on a radio with a Six-Disc CD player: 1. Press the CD/AUX button, press and hold ^ . A beep sounds and Load All Discs displays.Insert one or more discs partway into the slotof the CD player. 2. To play tracks from all CDs loaded in random order, press the pushbutton positioned under th...

Care of the CD Player Do not add any label to a CD, it could get caught in theCD player. If a CD is recorded on a personal computerand a description label is needed, try labeling the topof the recorded CD with a marking pen. The use of CD lens cleaners for CDs is not advised,due to the risk of conta...

Using the Auxiliary Input Jack The radio system has an auxiliary input jack locatedon the lower right side of the faceplate. This is not anaudio output; do not plug the headphone set into thefront auxiliary input jack. However, an external audiodevice such as an iPod, laptop computer, MP3 player,CD ...

Using an MP3 MP3 CD-R or CD-RW Disc The radio may have MP3 capability. With this feature,the radio plays MP3 files that were recorded on a CD-Ror CD-RW disc. Song title, artist name, and albumcan display when files are recorded using ID3 tagsversion 1 and 2. Compressed Audio The radio also plays dis...

songs from the current album begins to play. Once allsongs from that album have played, the player movesto the next album in alphabetical order on the CD andbegins playing MP3 files from that album. To exit music navigator mode, press the pushbuttonbelow the Back tab to return to normal MP3 playback...

XM Radio ID: If tuned to channel 0, this messagealternates with the XM™ Radio 8 digit radio ID label.This label is needed to activate the service. Unknown: If this message is received when tuned tochannel 0, there could be a receiver fault. Consult withyour dealer/retailer. Check XM Receivr: If this...

Linking to a Different Phone 1. Press and hold b g for two seconds. The system responds with “Ready” followed by a tone. 2. Say “Bluetooth”. The system responds with “Bluetooth ready” followed by a tone. 3. Say “Change phone”. The system responds with “Please wait while I search for other phones”. •...

Deleting Name Tags The system uses the following commands to deletename tags: • Delete • Delete all name tags Using the Delete Command The delete command allows specific name tags to bedeleted. To use the delete command: 1. Press and hold b g for two seconds. The system responds with “Ready” followe...

Making a Call Calls can be made using the following commands: • Dial • Digit Dial • Call • Re-dial Using the Dial Command 1. Press and hold b g for two seconds. The system responds with “Ready” followed by a tone. 2. Say “Dial”. The system responds with “Dial using <phone name>. “Number please...

Using the Call Command 1. Press and hold b g for two seconds. The system responds with “Ready” followed by a tone. 2. Say “Call”. The system responds with “Call using <phone name>. Please say the name tag” followedby a tone. 3. Say the name tag of the person to call. • If the system clearly re...

Call Waiting Call waiting must be supported on the Bluetooth phoneand enabled by the wireless service carrier to work. • Press b g to answer an incoming call when another call is active. The original call is placedon hold. • Press b g again to return to the original call. • To ignore the incoming ca...

Transferring a Call Audio can be transferred between the in-vehicleBluetooth system and the cell phone. To Transfer Audio to the Cell Phone During a call with the audio in the vehicle: 1. Press b g . The system responds with “Ready” followed by a tone. 2. Say “Transfer Call.” The system responds wit...

Clearing the System Unless information is deleted out of the in-vehicleBluetooth system, it will be retained indefinitely.This includes all saved name tags in the phonebookand phone pairing information. For information onhow to delete this information, see the above sectionson Deleting a Paired Phon...

Audio Steering Wheel Controls Vehicles with audiosteering wheel controlscould differ dependingon the vehicle’s options.Some audio controlscan be adjusted at thesteering wheel. w (Next): Press to go to the next radio station stored as a favorite, or the next track if a CD is playing. c x (Previous/En...

Radio Reception Frequency interference and static can occur duringnormal radio reception if items such as cell phonechargers, vehicle convenience accessories, and externalelectronic devices are plugged into the accessory poweroutlet. If there is interference or static, unplug the itemfrom the access...

Backglass Antenna The AM-FM antenna is integrated with the rear windowdefogger, located in the rear window. Make sure thatthe inside surface of the rear window is not scratchedand that the lines on the glass are not damaged. If theinside surface is damaged, it could interfere with radioreception. Fo...

Braking See Brake System Warning Light on page 3-30. Braking action involves perception time and reactiontime. Deciding to push the brake pedal is perceptiontime. Actually doing it is reaction time. Average reaction time is about three-fourths of asecond. But that is only an average. It might be les...

Antilock Brake System (ABS) The vehicle might have the Antilock Brake System(ABS), an advanced electronic braking system that helpsprevent a braking skid. If the vehicle has ABS,this warning light on theinstrument panel clustercomes on briefly when thevehicle is started. When the engine is started, ...

Braking in Emergencies At some time, nearly every driver gets into a situationthat requires hard braking. If the vehicle has ABS, it allows the driver to steer andbrake at the same time. However, if the vehicle doesnot have ABS, the first reaction — to hit the brake pedalhard and hold it down — migh...

Turn the system off if the vehicle gets stuck in sand,mud or snow and rocking the vehicle is required.See Rocking Your Vehicle to Get It Out on page 4-20and If Your Vehicle is Stuck in Sand, Mud, Ice, or Snowon page 4-19 for more information. To turn the system on oroff, press the TractionControl bu...

Steering in Emergencies There are times when steering can be more effectivethan braking. For example, you come over a hill and finda truck stopped in your lane, or a car suddenly pullsout from nowhere, or a child darts out from betweenparked cars and stops right in front of you. Theseproblems can be...

Off-Road Recovery The vehicle’s right wheels can drop off the edge of aroad onto the shoulder while driving. If the level of the shoulder is only slightly below thepavement, recovery should be fairly easy. Ease off theaccelerator and then, if there is nothing in the way,steer so that the vehicle str...

Skidding In a skid, a driver can lose control of the vehicle.Defensive drivers avoid most skids by taking reasonablecare suited to existing conditions, and by not overdrivingthose conditions. But skids are always possible. The three types of skids correspond to the vehicle’s threecontrol systems. In...

Driving at Night Night driving is more dangerous than day drivingbecause some drivers are likely to be impaired — byalcohol or drugs, with night vision problems, or byfatigue. Night driving tips include: • Drive defensively. • Do not drink and drive. • Reduce headlamp glare by adjusting the insidere...

Driving in Rain and on Wet Roads Rain and wet roads can reduce vehicle tractionand affect your ability to stop and accelerate. Alwaysdrive slower in these types of driving conditionsand avoid driving through large puddles anddeep-standing or flowing water. { CAUTION: Wet brakes can cause crashes. Th...

Before Leaving on a Long Trip To prepare your vehicle for a long trip, consider havingit serviced by your dealer/retailer before departing. Things to check on your own include: • Windshield Washer Fluid: Reservoir full? Windowsclean — inside and outside? • Wiper Blades: In good shape? • Fuel, Engine...

Hill and Mountain Roads Driving on steep hills or through mountains is differentthan driving on flat or rolling terrain. Tips for drivingin these conditions include: • Keep the vehicle serviced and in good shape. • Check all fluid levels and brakes, tires, coolingsystem, and transmission. • Going do...

Winter Driving Driving on Snow or Ice Drive carefully when there is snow or ice between thetires and the road, creating less traction or grip. Wet icecan occur at about 32°F (0°C) when freezing rainbegins to fall, resulting in even less traction. Avoiddriving on wet ice or in freezing rain until roa...

Blizzard Conditions Being stuck in snow can be in a serious situation. Staywith the vehicle unless there is help nearby. If possible,use the Roadside Assistance Program on page 7-8. Toget help and keep everyone in the vehicle safe: • Turn on the Hazard Warning Flashers on page 3-6. • Tie a red cloth...

Tire and Loading Information Label A vehicle specific Tire and Loading Informationlabel is attached to the vehicle’s center pillar(B-pillar). With the driver’s door open, you will findthe label attached below the door lock post(striker). The Tire and Loading Information labellists the number of occu...

Steps for Determining Correct Load Limit 1. Locate the statement “The combined weightof occupants and cargo should never exceedXXX kg or XXX lbs” on your vehicle’splacard. 2. Determine the combined weight of the driverand passengers that will be riding in yourvehicle. 3. Subtract the combined weight...

Item Description Total A Maximum VehicleCapacity Weight forExample 3 = 1,000 lbs(453 kg) B Subtract OccupantWeight 200 lbs(91 kg) × 5 = 1,000 lbs(453 kg) C Available CargoWeight = 0 lbs (0 kg) Refer to your vehicle’s Tire and LoadingInformation label for specific information aboutyour vehicle’s maxi...

Never exceed the GVWR for your vehicle or theGross Axle Weight Rating (GAWR) for eitherthe front or rear axle. If the vehicle is going to carry a heavy load,spread it out. See “Steps for Determining CorrectLoad Limit” earlier in this section. { CAUTION: Do not load the vehicle any heavier than theGr...

Towing Towing Your Vehicle To avoid damage, the disabled vehicle should be towedwith all four wheels off the ground. Consult yourdealer/retailer or a professional towing service if thedisabled vehicle must be towed. See RoadsideAssistance Program on page 7-8. To tow the vehicle behind another vehicl...

6. Secure the vehicle to the dolly following the manufacturer’s instructions. 7. Release the parking brake only after the vehicle being towed is firmly attached to the towingvehicle. 8. Turn the ignition to LOCK/OFF and remove the key. Towing a Trailer { CAUTION: The driver can lose control when pul...

Leaving After Parking on a Hill 1. Apply and hold the brake pedal while you: • start the engine, • shift into a gear, and • release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly until the trailer is clear of the chocks. 4. Stop and have someone pick up and store the chocks. Mainte...

Service For service and parts needs, visit your dealer/retailer.You will receive genuine GM parts and GM-trained andsupported service people. Genuine GM parts have one of these marks: Accessories and Modifications When non-dealer/non-retailer accessories are added tothe vehicle, they can affect vehi...

Keep a record with all parts receipts and list the mileageand the date of any service work performed. SeeMaintenance Record on page 6-15. Adding Equipment to the Outside ofthe Vehicle Things added to the outside of the vehicle can affect theairflow around it. This can cause wind noise and canaffect ...

If you do switch fuels, it is recommended that youadd as much fuel as possible — do not add less thanthree gallons (11 L) when refueling. You should drivethe vehicle immediately after refueling for at leastseven miles (11 km) to allow the vehicle to adapt to thechange in ethanol concentration. E85 h...

Filling the Tank { CAUTION: Fuel vapor burns violently and a fuel fire cancause bad injuries. To help avoid injuries to youand others, read and follow all the instructions onthe pump island. Turn off the engine when you arerefueling. Do not smoke if you are near fuel orrefueling the vehicle. Do not ...

Filling a Portable Fuel Container { CAUTION: Never fill a portable fuel container while it is in thevehicle. Static electricity discharge from thecontainer can ignite the fuel vapor. You can bebadly burned and the vehicle damaged if thisoccurs. To help avoid injury to you and others: • Dispense fuel...

Hood Release To open the hood, do the following: 1. Pull the interior hood release handle withthis symbol on it. It islocated to the left of theparking brake pedal. 2. Then go to the front of the vehicle and release the secondary hood latch, located near the center ofthe hood front, by pushing the l...

Engine Compartment Overview When you open the hood on the 3.5L V6 engine (3.9L V6 similar), here is what you will see: 5-14

A. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” under Windshield Washer Fluidon page 5-35. B. Battery. See Battery on page 5-40. C. Underhood Fuse Block. See Underhood Fuse Block on page 5-98. D. Remote Positive (+) Terminal. See Jump Starting on page 5-40. E. Pressure Cap. See Press...

When to Add Engine Oil If the oil is below the cross-hatched area at the tip of thedipstick, add at least one quart/liter of the recommendedoil. This section explains what kind of oil to use. Forengine oil crankcase capacity, see Capacities andSpecifications on page 5-101. Notice: Do not add too muc...

What Kind of Engine Oil to Use Look for three things: • GM6094M Use only an oil that meets GM Standard GM6094M. • SAE 5W-30 SAE 5W-30 is best for the vehicle. These numberson an oil container show its viscosity, or thickness.Do not use other viscosity oils such as SAE 20W-50. • American Petroleum In...

Engine Oil Additives / Engine OilFlushes Do not add anything to the oil. The recommendedoils with the starburst symbol that meetGM Standard GM6094M are all that is neededfor good performance and engine protection. Engine oil system flushes are not recommended andcould cause engine damage not covered...

How to Reset the Engine Oil LifeSystem The Engine Oil Life System calculates when to changethe engine oil and filter based on vehicle use. Wheneverthe oil is changed, reset the system so it can calculatewhen the next oil change is required. If a situation occurswhere the oil is changed prior to a CH...

Automatic Transmission Fluid When to Check and Change AutomaticTransmission Fluid A good time to check your automatic transmission fluidlevel is when the engine oil is changed. Change the fluid and filter at the intervals listed inAdditional Required Services on page 6-6, and be sureto use the trans...

How to Add Fluid Refer to the Maintenance Schedule to determine whatkind of transmission fluid to use. See RecommendedFluids and Lubricants on page 6-12. If the fluid level is low, add only enough of the properfluid to bring the level into the cross-hatched area on thedipstick. 1. Pull out the dipst...

Engine Coolant The cooling system in the vehicle is filled withDEX-COOL ® engine coolant. This coolant is designed to remain in the vehicle for five years or 150,000 miles(240 000 km), whichever occurs first. The following explains the cooling system and how tocheck and add coolant when it is low. I...

Checking Coolant The vehicle must be on a level surface when checkingthe coolant level. Check to see if coolant is visible in the coolant recoverytank. If the coolant inside the coolant recovery tank isboiling, do not do anything else until it cools down. Ifcoolant is visible but the coolant level i...

How to Add Coolant to the Radiator { CAUTION: An electric engine cooling fan under the hood canstart up even when the engine is not running andcan cause injury. Keep hands, clothing, and toolsaway from any underhood electric fan. { CAUTION: Steam and scalding liquids from a hot coolingsystem can blo...

4. Then fill the coolant recovery tank to the COLD FILL line. 5. Install the coolant recovery tank cap and the pressure cap. After a day or two of driving, when theengine is cold, check the coolant level in the recoverytank. If it is low, refill it to the COLD FILL line. If the coolant in the recove...

Overheated Engine ProtectionOperating Mode This emergency operating mode allows your vehicle tobe driven to a safe place in an emergency situation.If an overheated engine condition exists, an overheatprotection mode which alternates firing groups ofcylinders helps prevent engine damage. In this mode...

How to Check Power Steering Fluid To check the power steering fluid, do the following: 1. Turn the key off and let the engine compartment cool down. 2. Wipe the cap and the top of the reservoir clean. 3. Unscrew the cap and wipe the dipstick with a clean rag. 4. Replace the cap and completely tighte...

Adding Washer Fluid A WASHER FLUID LOW ADD FLUID message will bedisplayed on the Driver Information Center (DIC) whenyou need to add windshield washer fluid to your vehicle.See DIC Warnings and Messages on page 3-49 for moreinformation. Open the cap with thewasher symbol on it. Addwasher fluid until...

Brakes Brake Fluid The brake master cylinderreservoir is filled withDOT 3 brake fluid. SeeEngine CompartmentOverview on page 5-14for the location of thereservoir. There are only two reasons why the brake fluid level inthe reservoir might go down: • The brake fluid level goes down because of normalbr...

What to Add Use only new DOT 3 brake fluid from a sealed container.See Recommended Fluids and Lubricants on page 6-12. Always clean the brake fluid reservoir cap and the areaaround the cap before removing it. This helps keep dirtfrom entering the reservoir. { CAUTION: With the wrong kind of fluid in...

Replacing Brake System Parts The braking system on a vehicle is complex. Its manyparts have to be of top quality and work well together ifthe vehicle is to have really good braking. The vehiclewas designed and tested with top-quality brake parts.When parts of the braking system are replaced — forexa...

To disconnect the jumper cables from both vehicles, dothe following: 1. Disconnect the black negative ( − ) cable from the vehicle that had the dead battery. 2. Disconnect the black negative ( − ) cable from the vehicle with the good battery. 3. Disconnect the red positive (+) cable from the vehicle...

Tires Your new vehicle comes with high-quality tiresmade by a leading tire manufacturer. If you everhave questions about your tire warranty and whereto obtain service, see your vehicle Warranty bookletfor details. For additional information refer to the tiremanufacturer. { CAUTION: Poorly maintained...

Tire Sidewall Labeling Useful information about a tire is molded into itssidewall. The examples below show a typicalpassenger vehicle tire and a compact spare tiresidewall. (A) Tire Size : The tire size is a combination of letters and numbers used to define a particulartire’s width, height, aspect r...

(D) Tire Identification Number (TIN) : The letters and numbers following DOT (Departmentof Transportation) code is the Tire IdentificationNumber (TIN). The TIN shows the manufacturerand plant code, tire size, and date the tire wasmanufactured. The TIN is molded onto both sides ofthe tire, although o...

(B) Tire Ply Material : The type of cord and number of plies in the sidewall and under the tread. (C) Tire Identification Number (TIN) : The letters and numbers following the DOT (Department ofTransportation) code is the Tire IdentificationNumber (TIN). The TIN shows the manufacturerand plant code, ...

(C) Aspect Ratio : A two-digit number that indicates the tire height-to-width measurements.For example, if the tire size aspect ratio is 60, asshown in item C of the illustration, it would meanthat the tire’s sidewall is 60 percent as high asit is wide. (D) Construction Code : A letter code is used ...

UTQGS (Uniform Tire Quality GradingStandards) : A tire information system that provides consumers with ratings for a tire’straction, temperature, and treadwear. Ratings aredetermined by tire manufacturers usinggovernment testing procedures. The ratings aremolded into the sidewall of the tire. See Un...

Tire Pressure Monitor System The Tire Pressure Monitor System (TPMS) uses radioand sensor technology to check tire pressure levels. TheTPMS sensors monitor the air pressure in your vehicle’stires and transmit tire pressure readings to a receiverlocated in the vehicle. Each tire, including the spare ...

Federal Communications Commission(FCC) and Industry and Science Canada The Tire Pressure Monitor System (TPMS) operateson a radio frequency and complies with Part 15 ofthe FCC Rules. Operation is subject to the followingtwo conditions: 1. This device may not cause harmful interference. 2. This devic...

Using the DIC, tire pressure levels can be viewed by thedriver. For additional information and details about theDIC operation and displays see DIC Operation andDisplays on page 3-42 and DIC Warnings and Messageson page 3-49. The low tire pressure warning light may come on in coolweather when the veh...

• One or more TPMS sensors are missing ordamaged. The DIC message and the TPMSmalfunction light should go off when the TPMSsensors are installed and the sensor matchingprocess is performed successfully. See yourdealer/retailer for service. • Replacement tires or wheels do not match yourvehicle’s ori...

Tire Inspection and Rotation We recommend that you regularly inspect yourvehicle’s tires, including the spare tire, for signs ofwear or damage. See When It Is Time for NewTires on page 5-68 for more information. Tires should be rotated every 5,000 to 8,000 miles(8 000 to 13 000 km). See Scheduled Ma...

Reset the Tire Pressure Monitor System. See TirePressure Monitor Operation on page 5-63. Make certain that all wheel nuts are properlytightened. See “Wheel Nut Torque” underCapacities and Specifications on page 5-101. { CAUTION: Rust or dirt on a wheel, or on the parts towhich it is fastened, can ma...

You need new tires if any of the following statementsare true: • You can see the indicators at three or more placesaround the tire. • You can see cord or fabric showing through thetire’s rubber. • The tread or sidewall is cracked, cut, or snaggeddeep enough to show cord or fabric. • The tire has a b...

Treadwear The treadwear grade is a comparative rating basedon the wear rate of the tire when tested undercontrolled conditions on a specified governmenttest course. For example, a tire graded 150 wouldwear one and a half (1.5) times as well on thegovernment course as a tire graded 100. Therelative p...

Used Replacement Wheels { CAUTION: Putting a used wheel on the vehicle is dangerous.You cannot know how it has been used or how far ithas been driven. It could fail suddenly and cause acrash. If you have to replace a wheel, use a newGM original equipment wheel. Tire Chains { CAUTION: If your vehicle...

CAUTION: (Continued) Use another type of traction device only if itsmanufacturer recommends it for use on yourvehicle and tire size combination and roadconditions. Follow that manufacturer’s instructions.To help avoid damage to your vehicle, drive slowly,readjust, or remove the device if it is conta...

A rear blowout, particularly on a curve, acts much like askid and may require the same correction you woulduse in a skid. In any rear blowout remove your foot fromthe accelerator pedal. Get the vehicle under controlby steering the way you want the vehicle to go. It maybe very bumpy and noisy, but yo...

CAUTION: (Continued) To be even more certain the vehicle will not move,you should put blocks at the front and rear of thetire farthest away from the one being changed.That would be the tire, on the other side, at theopposite end of the vehicle. When the vehicle has a flat tire (B), use the following...

Appearance Care Interior Cleaning The vehicle’s interior will continue to look its best if it iscleaned often. Although not always visible, dust and dirtcan accumulate on the upholstery. Dirt can damagecarpet, fabric, leather, and plastic surfaces. Regularvacuuming is recommended to remove particles...

If any of the soil remains, a commercial fabric cleaneror spot lifter may be necessary. When a commercialupholstery cleaner or spot lifter is to be used, test a smallhidden area for colorfastness first. If the locally cleanedarea gives any impression that a ring formation mayresult, clean the entire...

Care of Safety Belts Keep belts clean and dry. { CAUTION: Do not bleach or dye safety belts. It may severelyweaken them. In a crash, they might not be ableto provide adequate protection. Clean safety beltsonly with mild soap and lukewarm water. Weatherstrips If dirt and/or contaminants build up in t...

Dry the finish with a soft, clean chamois or an all-cottontowel to avoid surface scratches and water spotting. High pressure car washes may cause water to enterthe vehicle. Avoid using high pressure washescloser than 12 inches (30 cm) to the surface of thevehicle. Use of power washers exceeding 1,20...

Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressingproducts on the vehicle may damage the paint finishand/or tires. When applying a tire dressing, alwayswipe off any overspray from all painted surfaceson the vehicle. Sheet Metal Damage If the ve...

Vehicle Identification Vehicle Identification Number (VIN) This is the legal identifier for the vehicle. It appears on aplate in the front corner of the instrument panel, onthe driver side. It can be seen through the windshieldfrom outside the vehicle. The VIN also appears onthe Vehicle Certificatio...

Fuses Usage AIRBAG Airbags AMP Amplifier AUX Auxiliary Outlets CNSTR Canister DR/LCK Door Locks HTD/SEAT Heated Seats Fuses Usage PWR/MIR Power Mirrors PWR/SEAT Power Seats PWR/WNDW Power Window RAP Retained Accessory Power S/ROOF Sunroof TRUNK Trunk TRUNK Trunk Relay XM XM™ Radio Underhood Fuse Blo...

Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids andLubricants on page 6-12 for more information. Application Capacities English Metric Air Conditioning Refrigerant R134a For the air conditioning system refrigerant...

Application Capacities English Metric Fuel Tank 3.5L Engine (with NU6 emissions) 17.0 gal 64.4 L 3.5L Engine (without NU6 emissions) 17.5 gal 66.2 L 3.9L and 5.3L 17.5 gal 66.2 L Wheel Nut Torque 100 lb ft 140 Y All capacities are approximate. When adding, be sure to fill to the approximate level, a...

Maintenance Schedule Introduction Important: Keep engine oil at the proper level andchange as recommended. Have you purchased the GM Protection Plan? The Plansupplements the vehicle warranties. See the Warrantyand Owner Assistance booklet or your dealer/retailerfor details. Maintenance Requirements ...

Using the Maintenance Schedule We want to help keep this vehicle in good workingcondition. But we do not know exactly how you will driveit. You might drive very short distances only a few timesa week. Or you might drive long distances all the time invery hot, dusty weather. You might use the vehicle...

The proper replacement parts, fluids, and lubricants touse are listed in Recommended Fluids and Lubricantson page 6-12 and Maintenance Replacement Partson page 6-13. When the vehicle is serviced, make surethese are used. All parts should be replaced and allnecessary repairs done before you or anyone...

Additional Required Services The following services should be performed at the first maintenance service ( I or II ) after the indicated miles (kilometers) shown for each item. Additional Required Services Service and Miles (Kilometers) 25,000 (40 000) 50,000 (80 000) 75,000 (120 000) 100,000 (160 0...

Maintenance Footnotes † The U.S. Environmental Protection Agency or theCalifornia Air Resources Board has determined that thefailure to perform this maintenance item will not nullifythe emission warranty or limit recall liability prior tothe completion of the vehicle’s useful life. We, however,urge ...

(h) Change automatic transmission fluid and filter if thevehicle is mainly driven under one or more of theseconditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain.− When doing frequent trailer towing.− Uses such as...

Engine Coolant Level Check Check the engine coolant level and add DEX-COOL ® coolant mixture if necessary. See Engine Coolanton page 5-28. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshieldwasher fluid reservoir and add the proper fluid ifnecessary. At Leas...

Automatic Transmission Shift LockControl System Check { CAUTION: When you are doing this inspection, the vehiclecould move suddenly. If the vehicle moves, you orothers could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on alevel surf...

Parking Brake and AutomaticTransmission P (Park) MechanismCheck { CAUTION: When you are doing this check, the vehicle couldbegin to move. You or others could be injured andproperty could be damaged. Make sure there isroom in front of the vehicle in case it begins to roll.Be ready to apply the regula...

Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer. Maintenance Replacement Parts Part GM Part Number AC Delco Part Number Engine Air Cleaner/Filter 10350737 A2962C Engine Oil Filter 3.5L V6, 3.5L and 3.9L...

Engine Drive Belt Routing 3.5L V6 and 3.9 V6 Engines 5.3L V8 Engine 6-14

Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additionalinformation from Owner Checks and Services on page 6-8 can be ...

Customer Assistance and Information . . . . . . . . . . . . . . .7-2 Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . .7-2Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5Customer Assistance for Text Telephone (TTY) Users . . ...

Customer Assistance andInformation Customer Satisfaction Procedure Your satisfaction and goodwill are important to yourdealer and to Chevrolet. Normally, any concerns with thesales transaction or the operation of the vehicle will beresolved by the dealer’s sales or service departments.Sometimes, how...

Online Owner Center Online Owner Center (U.S.) —www.gmownercenter.com/chevrolet Information and services customized for your specificvehicle — all in one convenient place. • Digital owner manual, warranty information,and more • Online service and maintenance records • Find Chevrolet dealers for serv...

Customer Assistance forText Telephone (TTY) Users To assist customers who are deaf, hard of hearing,or speech-impaired and who use Text Telephones(TTYs), Chevrolet has TTY equipment available atits Customer Assistance Center. Any TTY user inthe U.S. can communicate with Chevrolet bydialing: 1-800-83...

Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America andCaribbean Islands/Countries(Except Puerto Rico and U.S. VirginIslands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V.Customer Assistance CenterPaseo de la Reforma # 27...

Roadside Assistance Program For U.S. purchased vehicles, call 1-800-CHEV-USA(1-800-243-8872); (Text telephone (TTY):1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, ha...

Services Provided • Emergency Fuel Delivery: Delivery of enough fuelfor the vehicle to get to the nearest service station. • Lock-Out Service: Service is provided to unlock thevehicle if you are locked out. A remote unlock maybe available if you have OnStar ® . For security reasons, the driver must ...

• Trip Interruption Benefits and Assistance: Mustbe over 250 kilometres from where your trip wasstarted to qualify. General Motors of Canada Limitedrequires pre-authorization, original detailed receipts,and a copy of the repair orders. Once authorizationhas been received, the Roadside Assistance adv...

Courtesy Transportation To enhance your ownership experience, we andour participating dealers are proud to offer CourtesyTransportation, a customer support program for vehicleswith the Bumper to Bumper (Base Warranty Coverageperiod in Canada) and extended powertrain, and hybridspecific warranty in b...

Public Transportation or FuelReimbursement If your vehicle requires overnight warranty repairs,and public transportation is used instead of the dealer’sshuttle service, the expense must be supported byoriginal receipts and can only be up to the maximumamount allowed by GM for shuttle service. In add...

Reporting Safety Defects Reporting Safety Defects to theUnited States Government If you believe that your vehicle has a defectwhich could cause a crash or could cause injuryor death, you should immediately inform theNational Highway Traffic Safety Administration(NHTSA) in addition to notifying Gener...

Vehicle Data Recording andPrivacy Your GM vehicle has a number of sophisticatedcomputers that record information about the vehicle’sperformance and how it is driven. For example, yourvehicle uses computer modules to monitor and controlengine and transmission performance, to monitor theconditions for...

To read data recorded by an EDR, special equipmentis required, and access to the vehicle or the EDRis needed. In addition to the vehicle manufacturer,other parties, such as law enforcement, that havethe special equipment, can read the information ifthey have access to the vehicle or the EDR. GM will...