Chevrolet 05MONTECARLO - Manual

Front Seats Manual Seats { CAUTION: You can lose control of the vehicle if you try toadjust a manual driver’s seat while the vehicleis moving. The sudden movement could startleand confuse you, or make you push a pedalwhen you do not want to. Adjust the driver’sseat only when the vehicle is not movin...

Six-Way Power Seats If your vehicle has this feature, the control is located onthe outboard side of the front seats. To adjust theseat do any of the following: • Move the seat forward or rearward by sliding thecontrol to the front or the rear. • Raise or lower the seat by sliding the controlup or do...

{ CAUTION: If the seatback is not locked, it could moveforward in a sudden stop or crash. That couldcause injury to the person sitting there. Alwayspress rearward on the seatback to be sure it islocked. Easy Entry Seat The right front passenger seat is designed to make iteasy to get into and out of ...

Rear Seats Split Folding Rear Seat If your vehicle has this feature, you can fold either sideof the seatback down for more cargo space. Makesure the front seat is not reclined. If it is, the rearseatback will not fold down all the way. To lower the rear seatback, pull forward on the seat tablocated ...

Safety Belts Safety Belts: They Are for Everyone This part of the manual tells you how to use safetybelts properly. It also tells you some things you shouldnot do with safety belts. { CAUTION: Do not let anyone ride where he or she can notwear a safety belt properly. If you are in acrash and you are...

In most states and in all Canadian provinces, the lawsays to wear safety belts. Here is why: They work. You never know if you will be in a crash. If you do havea crash, you do not know if it will be a bad one. A few crashes are mild, and some crashes can be soserious that even buckled up, a person w...

Q: If I am a good driver, and I never drive far fromhome, why should I wear safety belts? A: You may be an excellent driver, but if you are in anaccident — even one that is not your fault — youand your passengers can be hurt. Being a gooddriver does not protect you from things beyond yourcontrol, su...

Driver Position Lap-Shoulder Belt The driver has a lap-shoulder belt. Here is how to wearit properly. 1. Close and lock the door. 2. Adjust the seat so you can sit up straight. To see how, see “Seats” in the Index. 3. Pick up the latch plate and pull the belt across you. Do not let it get twisted. T...

4. Buckle, position and release the safety belt as described in Rear Seat Passengers on page 1-21.Make sure that the shoulder belt crosses theshoulder. To remove and store the comfort guides, squeeze thebelt edges together so that you can take them out of theguides. Pull the guide upward to expose i...

Child Restraints Older Children Older children who have outgrown booster seats shouldwear the vehicle’s safety belts. Q: What is the proper way to wear safety belts? A: If possible, an older child should wear alap-shoulder belt and get the additional restraint ashoulder belt can provide. The shoulde...

{ CAUTION: Never do this. Here a child is sitting in a seat that has alap-shoulder belt, but the shoulder part isbehind the child. If the child wears the belt inthis way, in a crash the child might slide underthe belt. The belt’s force would then be appliedright on the child’s abdomen. That could ca...

{ CAUTION: The body structure of a young child is quiteunlike that of an adult or older child, for whomthe safety belts are designed. A young child’ship bones are still so small that the vehicle’sregular safety belt may not remain low on thehip bones, as it should. Instead, it may settleup around th...

When choosing a child restraint, be sure the childrestraint is designed to be used in a vehicle. If it is, itwill have a label saying that it meets federal motorvehicle safety standards. Then follow the instructions for the restraint. You mayfind these instructions on the restraint itself or in aboo...

Top Strap Some child restraints have a top strap, or “top tether.” Itcan help restrain the child restraint during a collision.For it to work, a top strap must be properly anchored tothe vehicle. Some top strap-equipped child restraintsare designed for use with or without the top strap beinganchored....

Anchor the top strap to an anchor point specified in TopStrap Anchor Location on page 1-38. Be sure to usean anchor point located on the same side of the vehicleas the seating position where the child restraint willbe placed. { CAUTION: Each top tether bracket is designed to anchoronly one child res...

6. To tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten thelap portion of the belt and feed the shoulderbelt back into the retractor. You may find it helpfulto use your knee to push down on the childrestraint as you tighten the belt. 7. Push and pul...

Where Are the Airbags? The driver’s frontal airbag is in the middle of thesteering wheel. The right front passenger’s frontal airbag is in theinstrument panel on the passenger’s side. 1-49

When Should an Airbag Inflate? The driver’s and right front passenger’s frontal airbagsare designed to inflate in moderate to severe frontalor near-frontal crashes. But they are designed to inflateonly if the impact exceeds a predetermined deploymentthreshold. Deployment thresholds take into account...

Servicing Your Airbag-EquippedVehicle Airbags affect how your vehicle should be serviced.There are parts of the airbag system in several placesaround your vehicle. Your dealer and the service manualhave information about servicing your vehicle and theairbag system. To purchase a service manual, seeS...

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Remote Keyless Entry System . . . . . . . . . . . . . . . . . . . . . . . . .2-3Remote Keyless Entry System Operation . . . . . . . . . . .2-4 Doors and Locks . . . ....

Keys { CAUTION: Leaving children in a vehicle with the ignitionkey is dangerous for many reasons. Theycould operate the power windows or othercontrols or even make the vehicle move. Thechildren or others could be badly injured oreven killed. Do not leave the keys in a vehiclewith children. 2-2

One key is used for theignition, the driver’s doorand all other locks. If you need a new key, contact your dealer forassistance. In an emergency, contact ChevroletRoadside Assistance. See Roadside AssistanceProgram on page 7-5 for more information. Notice: If you ever lock your keys in your vehicle,...

L (Remote Alarm): Press this button to activate an alarm. The ignition must be in OFF or ACC for theremote alarm to work. When you press the remotebutton, the headlamps will flash, the horn will soundrepeatedly and your interior lamps will turn on attractingattention if you need it. The alarm will c...

Illumination on Remote Activation The interior lamps will come on when either theUNLOCK, the trunk release or the remote alarm buttonis pressed. The interior lamps will remain on for40 seconds or until the ignition is turned to ON or LOCKis pressed. Locking the doors with the power doorlocks will al...

Doors and Locks Door Locks { CAUTION: Unlocked doors can be dangerous. • Passengers — especially children — caneasily open the doors and fall out of amoving vehicle. When a door is locked, thehandle will not open it. You increase thechance of being thrown out of the vehiclein a crash if the doors ar...

Power Door Locks A power door lock switchis located on each frontdoor above the armrest. Press the top of the switch to unlock both doors, orpress the bottom of the switch to lock both doors. If your vehicle has the optional content theft-deterrentsystem and it is armed, the power door lock switches...

Trunk Lock To unlock the trunk from the outside, insert the key inthe lock and turn it. You can also press the carsymbol on your remote keyless entry transmitter. Remote Trunk Release You can also unlock the trunk from inside the vehicle. Press the button locatedbelow the exterior lampscontrol on th...

Windows { CAUTION: Leaving children, helpless adults, or pets in avehicle with the windows closed is dangerous.They can be overcome by the extreme heatand suffer permanent injuries or even deathfrom heat stroke. Never leave a child, ahelpless adult, or a pet alone in a vehicle,especially with the wi...

Power Windows Both doors have power window switches located on thearmrest. Press the front of the switch to raise thewindow. Press the back of the switch to lower it. Theswitches on the driver’s door armrest control each of thewindows when the ignition is in ON, ACC, or whenRetained Accessory Power ...

Theft-Deterrent Systems Vehicle theft is big business, especially in some cities.Although your vehicle has a number of theft-deterrentfeatures, we know that nothing we put on it can make itimpossible to steal. Content Theft-Deterrent Your vehicle may have the optional contenttheft-deterrent alarm sy...

Arming with the Remote Keyless EntryTransmitter Your alarm system will arm when you use your remotekeyless entry transmitter to lock the doors, if the keyis not in the ignition. The light on the radio will turn on tolet you know the system is arming. After all doors andthe trunk are closed and locke...

Starting and OperatingYour Vehicle New Vehicle Break-In Notice: Your vehicle does not need an elaboratebreak-in. But it will perform better in the long run ifyou follow these guidelines: • Do not drive at any one speed — fast orslow — for the first 500 miles (805 km). Do notmake full-throttle starts...

Notice: Using a tool to force the key from theignition switch could cause damage or break thekey. Use the correct key and turn the key only withyour hand. Make sure the key is all the way in. Ifit is, turn the steering wheel left and right while youturn the key hard. If none of this works, thenyour ...

Starting Your 3800 Series II V6 Engine 1. With your foot off the accelerator pedal, turn your ignition key to START. When the engine starts,let go of the key. The idle speed will go down asyour engine gets warm. Notice: Holding your key in START for longer than15 seconds at a time will cause your ba...

To Use the Engine Coolant Heater 1. Turn off the engine. 2. Open the hood and unwrap the electrical cord. The cord is attached to the underside of the diagonalbrace, which is located above the engine aircleaner/filter assembly. 3. Plug it into a normal, grounded 110-volt AC outlet. { CAUTION: Pluggi...

Parking Brake The parking brake islocated to the left of thebrake pedal, near thedriver’s door. To set the parking brake, hold the brake pedal downwith your right foot. Push down the parking brake pedalwith your left foot. To release the parking brake, hold the brake pedaldown with your right foot a...

Torque Lock If you are parking on a hill and you do not shift yourtransaxle into PARK (P) properly, the weight of thevehicle may put too much force on the parking pawl inthe transaxle. You may find it difficult to pull the shiftlever out of PARK (P). This is called “torque lock.”To prevent torque lo...

Mirrors Manual Rearview Mirror Adjust all the mirrors so you can see clearly when youare sitting in a comfortable driving position. To reduce glare from headlamps behind you, pull thelever at the bottom of the mirror toward you (to the nightposition). To return the mirror back to the day position,pu...

Automatic Dimming Rearview Mirror The vehicle may be equipped with an automaticdimming rearview mirror. Push the center button on thebottom of the mirror to turn this feature on. The mirrorwill darken gradually to reduce glare from headlampsbehind you. This may take a few moments. The mirrorwill lig...

Outside Power Mirrors The outside power mirrorcontrols are located nearthe driver’s side window,on the armrest. Use the selector switch located above thefour-way control panel to choose either the left or rightoutside mirror. Then press any of the four arrowslocated on the control pad to move each m...

OnStar ® System OnStar ® uses global positioning system (GPS) satellite technology, wireless communications, and call centersto provide you with a wide range of safety, security,information, and convenience services. A complete OnStar ® user’s guide and the terms and conditions of the OnStar ® Subsc...

OnStar ® Personal Calling As an OnStar ® subscriber, the Personal Calling capability is available if your hand-held cell phone islost, forgotten, or has a low battery. It is a hands-freewireless phone that is integrated into the vehicle.Calls can be placed nationwide using simple voicecommands with ...

This device complies with RSS-210 of Industry Canada.Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) thisdevice must accept any interference, includinginterference that may cause undesired operationof the device. Changes and modifications to t...

Resetting Defaults To reset HomeLink ® to default settings do the following: 1. Hold down the two outside buttons for about 20 seconds until the indicator light begins to flash. 2. Continue to hold both buttons until the HomeLink ® indicator light turns off. 3. Release both buttons. For questions or...

Sunroof The vehicle may have a sunroof and a sunshade. The switch is located onthe overhead console ifthe vehicle is equippedwith a Driver InformationCenter (DIC). If the vehicle is not equipped with a DIC, the sunroofswitch is located on the roof panel headliner. The switch works only when the igni...

Vehicle Personalization Some of the convenience features can be reset orcustomized to perform according to your preference.The features you can program depend upon the optionsthat came with your vehicle. The following list showsfeatures that can be reset or customized along withthose options. • Sett...

Turn Signal/Multifunction Lever The lever located on the left side of the steering columnincludes the following: • Turn Signal and Lane-Change Signals • Headlamp High/Low-Beam Changer • Flash-to-Pass Feature • Windshield Wipers • Windshield Washer For information on the exterior lamps, see “Exterior...

Turn Signal On Chime If you leave either one of your turn signals on and drivemore than three-quarters of a mile (1.2 km), a chimewill sound to alert you. Headlamp High/Low-Beam Changer To change your headlamps from low beams to highbeams, or from high to low, pull the multifunction leverall the way...

Windshield Wipers The windshield wipers will operate when the ignition isin ACC or ON. WIPER: To operate the windshield wipers, turn theband labeled WIPER, located on the multifunction lever,upward or downward. OFF: To stop the wipers, turn the band to OFF. The five marks between OFF and LO are dela...

Windshield Washer At the top of the multifunction lever, there’s a paddlewith the windshield washer symbol and the word PUSHon it. To spray washer fluid on the windshield, pushthe paddle. The wipers will run for several sweeps andthen either stop or return to your preset speed. Theignition key must ...

Cruise Control If your vehicle is equipped with cruise control, you canmaintain a speed of about 25 mph (40 km/h) ormore without keeping your foot on the accelerator. Thiscan really help on long trips. Cruise control does notwork at speeds below about 25 mph (40 km/h). When you apply your brakes, th...

Setting Cruise Control { CAUTION: If you leave your cruise control on when youare not using cruise, you might hit a buttonand go into cruise when you do not want to.You could be startled and even lose control.Keep the cruise control switch off until youwant to use cruise control. 1. Push the CRUISE ...

Increasing Speed While Using CruiseControl There are two ways to go to a higher speed: • Use the accelerator pedal to get to the higherspeed. Press SET on the steering wheel, thenrelease the button and the accelerator pedal.You’ll now cruise at the higher speed. • Press ACC (Accelerate) on the steer...

Exterior Lamps The exterior lamps control is located on the instrumentpanel to the left of the steering wheel. It controls the following systems: • Headlamps • Taillamps • Parking Lamps • License Plate Lamps • Instrument Panel Lights The exterior lamps control has three positions: Off: Push the cont...

Delayed Headlamps The delayed headlamps feature provides a period ofexterior lighting as you leave the area around yourvehicle. The feature is activated when the headlampsare on due to the automatic headlamps controlfeature later described in this section, and when theignition is turned off. Your he...

Fog Lamps If your vehicle has thisfeature, the fog lampbutton is located on theinstrument panel, nextto the exterior lamp controlwheel, to the left of thesteering column. To turn the fog lamps on, press the FOG button. A lightwill glow in the button to let you know that the foglamps are on. Press th...

Delayed Entry Lighting Delayed entry lighting illuminates the interior for aperiod of time after all the doors have been closed. The ignition must be off for delayed entry lightingto work. Immediately after both doors have been closed,the delayed entry lighting feature will continue to workuntil one...

Battery Run-Down Protection Your vehicle has a feature to help prevent you fromdraining the battery in case you accidentally leave on theinterior courtesy lamps, reading/map lamps, visorvanity lamps, trunk lamp or glove box lamps. If you leaveany of these lamps on, they will automatically turn offaf...

Certain accessory power plugs may not be compatiblewith the accessory power outlet and could result inblown vehicle or adapter fuses. If you experiencea problem see your dealer for additional information onthe accessory power plugs. Notice: Adding any electrical equipment to yourvehicle may damage i...

Climate Controls Dual Climate Control System With this system you can control the heating, cooling,defrost, defog and ventilation for your vehicle. Manual Operation Turn the right knob clockwise or counterclockwise todirect the airflow inside of your vehicle. To change the current mode, select one o...

# (Air Conditioning): Press this button to turn the air conditioning system on or off. When A/C is pressed,an indicator light will come on to let you know thatthe air conditioning has been activated. You may have to set the instrument panel brightnesscontrol to the highest setting during the day to ...

Rear Window Defogger The rear window defogger uses a warming grid toremove fog from the rear window. < : The rear window defogger will turn off approximately 20 minutes after the button is pressed.If turned on again, the defogger will run for thesame amount of time. The defogger can also be turne...

Passenger Compartment Air Filter Your vehicle may be equipped with a passengercompartment particulate air filter. It is locatedunderneath the hood just below the windshield wiperarm on the passenger’s side of the vehicle, underneaththe air inlet grille. The filter traps most of the pollen from air e...

Instrument Panel Cluster Your instrument panel cluster is designed to let you know at a glance how your vehicle is running. You’ll know how fastyou’re going, about how much fuel is in your tank and many other things you need to drive safely and economically. Uplevel 3400 V6 Engine Cluster: United St...

Airbag Readiness Light There is an airbag readiness light on the instrumentpanel, which shows the airbag symbol. The systemchecks the airbag’s electrical system for malfunctions.The light tells you if there is an electrical problem.The system check includes the airbag sensors, theairbag modules, the...

Traction Control System (TCS)Warning Light If your vehicle hasthe traction controlsystem, this warning lightmay come on for thefollowing reasons: • If you turn the system off by pressing the TRACOFF button located on the center console, achime will sound and the warning light will come onand stay on...

It also provides an indicator of how hard your vehicle isworking. During the majority of the operation, thegage will read 210°F (100°C) or less. If you are pulling a load or going up hills, it is normal forthe temperature to fluctuate and approach the 250°F(122°C) mark. When the gage reads greater t...

This light should come on, as a check to show you it isworking, when the ignition is on and the engine isnot running. If the light does not come on, have itrepaired. This light will also come on during amalfunction in one of two ways: • Light Flashing — A misfire condition has beendetected. A misfir...

If the Light Is On Steady You also may be able to correct the emission systemmalfunction by considering the following: Did you recently put fuel into your vehicle? If so, reinstall the fuel cap, making sure to fully installthe cap. See Filling Your Tank on page 5-8. Thediagnostic system can determin...

Emissions Inspection and MaintenancePrograms Some state/provincial and local governments have ormay begin programs to inspect the emission controlequipment on your vehicle. Failure to pass thisinspection could prevent you from getting a vehicleregistration. Here are some things you need to know to h...

Fuel Gage The fuel gage, when the ignition is on, tells you abouthow much fuel you have left in your tank. The gage will first indicate empty before you areout of fuel, and you should get more fuel as soonas possible. Here are four situations you may experience with yourfuel gage. None of these indi...

Service Traction System WarningMessage If your vehicle is equipped with the traction controlsystem and this message appears when you are driving,there is a problem with your traction control systemand your vehicle is in need of service. When this message is displayed, the system will notlimit wheel ...

Battery Warning Message When the vehicle isstarted this messagewill be displayed forthree seconds. If the message is displayed when the engine is running,you may have a problem with your charging system.If there is a problem with the charging system, fourchimes will sound when the message comes on. ...

Security Message This message is displayed to monitor the Passlock ® system. If the security message is displayed continuously whiledriving and stays on, there may be a problem withthe Passlock ® system. Your vehicle will not be protected by Passlock ® and you should see your dealer for service. See...

Service Vehicle Soon Message This message will come on if you have engine problems. These problems may not be obvious and may notaffect vehicle performance or durability. Consult aqualified dealership for necessary repairs to maintaintop vehicle performance. Highbeam Out Warning Message If this mess...

Compass Variance Compass variance is the difference between magneticnorth and geographic north. In some areas of thecountry, the difference is great enough to cause thecompass to give false readings. If this occurs, thecompass variance must be set. Setting the Variance Turn the ignition on and cycle...

Manual Compass Calibration If the compass appears erratic and the calibrationsymbol does not appear, you must manually put thecompass into the calibration mode. Turn the ignition on and cycle the DIC to theCompass/Temperature mode. Press the RESET buttonfor at least 10 seconds until the calibration ...

Audio System(s) Notice: Before adding any sound equipment toyour vehicle, like a tape player, CB radio, mobiletelephone, or two-way radio, make sure that it canbe added by checking with your dealer. Also,check federal rules covering mobile radio andtelephone units. If sound equipment can be added,it...

Radio with Cassette Radio Data System (RDS) The audio system has a Radio Data System (RDS).RDS features are available for use only on FM stationsthat broadcast RDS information. With RDS, the radio can do the following: • Seek to stations broadcasting the selected type ofprogramming • Receive announc...

q PSCAN r (Preset Scan): Press and hold either arrow for more than two seconds until SCAN appears onthe display and you hear a beep. The radio will go tothe first preset station stored on the pushbuttons,play for a few seconds, then go on to the next presetstation. Press either arrow again or one of...

BAND (Alternate Frequency): Alternate frequencyallows the radio to switch to a stronger station with thesame program type. To turn alternate frequency on,press and hold BAND for two seconds. AF ON willappear on the display. The radio may switch to stationswith a stronger frequency. To turn alternate...

TRAF (Traffic): If TRAF appears on the display, thetuned station broadcasts traffic announcementsand when a traffic announcement comes on the tunedradio station you will hear it. If the station does not broadcast traffic announcements,press the TRAF button and the radio will seek to astation that do...

XM™ Radio Messages Radio Display Message Condition Action Required XL (Explicit LanguageChannels) XL on the radio display,after the channel name,indicates content withexplicit language. These channels, or any others, can be blocked at acustomer’s request, by calling 1-800-852-XMXM (9696). Updating U...

Playing a Cassette Tape The tape player is built to work best with tapes that areup to 30 to 45 minutes long on each side. Tapeslonger than that are so thin they may not work well inthis player. The longer side with the tape visible shouldface to the right. If you hear nothing or hear a garbledsound...

Radio with CD Radio Data System (RDS) The audio system has a Radio Data System (RDS).RDS features are available for use only on FM stationsthat broadcast RDS information. With RDS, the radio can do the following: • Seek to stations broadcasting the selected type ofprogramming • Receive announcements...

Playing a CD Insert a CD partway into the slot, label side up. Theplayer will pull it in and the CD should begin playing. Ifyou want to insert a CD with the ignition off, firstpress the EJT button or the DISPL knob. If the ignition or radio is turned off with a CD in theplayer, it will stay in the p...

6 RDM (Random): Press this pushbutton to hear thetracks in random, rather than sequential, order. RDM ONwill appear on the display. RDM T and the tracknumber will appear on the display when each trackstarts to play. Press RDM again to turn off random play.RDM OFF will appear on the display. q SEEK r...

Radio with Cassette and CD Radio Data System (RDS) The audio system has a Radio Data System (RDS).RDS features are available for use only on FM stationsthat broadcast RDS information. With RDS, the radio can do the following: • Seek to stations broadcasting the selected type ofprogramming • Receive ...

3 REV (Reverse): Press this pushbutton to quicklyreverse the tape. The station frequency and REV willappear on the display and the radio will play whilethe tape reverses. Press this pushbutton again to returnto playing speed. You may select stations duringreverse operation using the TUNE knob and th...

CLEAN: If this message appears on the display, thecassette tape player needs to be cleaned. It will still playtapes, but it should be cleaned as soon as possible toprevent damage to the tapes and player. See Careof Your Cassette Tape Player on page 3-90. If the cassette tape is not playing correctly...

Z EJT (Eject): Press this button, located next to the CD slot, to eject a CD. Eject may be activatedwith either the ignition or radio off. CDs may beloaded with the ignition and radio off if this button ispressed first. CD Messages CHECK CD: If this message appears on the radiodisplay and/or the CD ...

Audio Steering Wheel Controls If your vehicle has this feature, some audio controls canbe adjusted at the steering wheel. They include thefollowing: w SEEK x : Press the up or the down arrow to go to the next or to the previous station and stay there. Press and holding either arrow for three seconds...

Radio Reception AM The range for most AM stations is greater than for FM,especially at night. The longer range can causestation frequencies to interfere with each other. Staticcan occur on AM stations caused by things likestorms and power lines. Try reducing the treble toreduce this noise. FM Stereo...

The broken tape detection feature of the cassette tapeplayer may identify the cleaning cassette as adamaged tape, in error. To prevent the cleaning cassettefrom being ejected, use the following steps: 1. Turn the ignition on. 2. Turn the radio off. 3. Press and hold the TAPE AUX or the TAPE CD butto...

Backglass Antenna The AM-FM antenna is integrated with the rear windowdefogger, located in the rear window. Be sure that theinside surface of the rear window is not scratched andthat the lines on the glass are not damaged. If the insidesurface is damaged, it could interfere with radioreception. Also...

Braking in Emergencies At some time, nearly every driver gets into a situationthat requires hard braking. If you have anti-lock, you can steer and brake at thesame time. However, if you do not have anti-lock, yourfirst reaction — to hit the brake pedal hard and holdit down — may be the wrong thing t...

Steering Power Steering If you lose power steering assist because the enginestops or the system is not functioning, you can steerbut it will take much more effort. Steering Tips Driving on Curves It is important to take curves at a reasonable speed. A lot of the “driver lost control” accidents menti...

Steering in Emergencies There are times when steering can be more effectivethan braking. For example, you come over a hill and finda truck stopped in your lane, or a car suddenly pullsout from nowhere, or a child darts out from betweenparked cars and stops right in front of you. Youcan avoid these p...

Off-Road Recovery You may find that your right wheels have droppedoff the edge of a road onto the shoulder whileyou’re driving. If the level of the shoulder is only slightly below thepavement, recovery should be fairly easy. Ease off theaccelerator and then, if there is nothing in the way,steer so t...

Loss of Control Let us review what driving experts say about whathappens when the three control systems — brakes,steering, and acceleration — do not have enough frictionwhere the tires meet the road to do what the driverhas asked. In any emergency, do not give up. Keep trying tosteer and constantly ...

Driving at Night Night driving is more dangerous than day driving.One reason is that some drivers are likely to beimpaired — by alcohol or drugs, with night visionproblems, or by fatigue. Here are some tips on night driving. • Drive defensively. • Do not drink and drive. • Adjust your inside rearvie...

You can be temporarily blinded by approachingheadlamps. It can take a second or two, or even severalseconds, for your eyes to re-adjust to the dark. Whenyou are faced with severe glare, as from a driverwho does not lower the high beams, or a vehicle withmisaimed headlamps, slow down a little. Avoids...

City Driving One of the biggest problems with city streets is theamount of traffic on them. You will want to watch out forwhat the other drivers are doing and pay attention totraffic signals. Here are ways to increase your safety in city driving: • Know the best way to get to where you aregoing. Get...

Freeway Driving Mile for mile, freeways — also called thruways,parkways, expressways, turnpikes, orsuperhighways — are the safest of all roads.But they have their own special rules. The most important advice on freeway driving is: Keepup with traffic and keep to the right. Drive at thesame speed mos...

The exit ramp can be curved, sometimes quite sharply.The exit speed is usually posted. Reduce your speedaccording to your speedometer, not to your senseof motion. After driving for any distance at higherspeeds, you may tend to think you are going slowerthan you actually are. Before Leaving on a Long...

Highway Hypnosis Is there actually such a condition as highway hypnosis?Or is it just plain falling asleep at the wheel? Call ithighway hypnosis, lack of awareness, or whatever. There is something about an easy stretch of road withthe same scenery, along with the hum of the tires onthe road, the dro...

Winter Driving Here are some tips for winter driving: • Have your vehicle in good shape for winter. • You may want to put winter emergency supplies inyour trunk. Also see Tires on page 5-59. Include an ice scraper, a small brush or broom, asupply of windshield washer fluid, a rag, some winterouter c...

Driving on Snow or Ice Most of the time, those places where your tires meetthe road probably have good traction. However, if there is snow or ice between your tires andthe road, you can have a very slippery situation. Youwill have a lot less traction, or grip, and will need to bevery careful. What i...

Unless you have the anti-lock braking system, you willwant to brake very gently, too. If you do have anti-lockbrakes, see Anti-Lock Brake System (ABS) onpage 4-6. This system improves your vehicle’s stabilitywhen you make a hard stop on a slippery road.Whether you have the anti-lock braking system o...

Certification Label A vehicle specific Certification label is found on the rearedge of the driver’s door. The label shows the gross weight capacity of yourvehicle, called the Gross Vehicle WeightRating (GVWR). The GVWR includes the weightof the vehicle, all occupants, fuel, and cargo. Never exceed t...

Notice: Overloading your vehicle may causedamage. Repairs would not be covered by yourwarranty. Do not overload your vehicle. If things like suitcases, tools, packages, or anything elseare put inside the vehicle, they will go as fast as thevehicle goes. If you have to stop or turn quickly,or if ther...

Towing a Trailer { CAUTION: If you do not use the correct equipment anddrive properly, you can lose control when youpull a trailer. For example, if the trailer is tooheavy, the brakes may not work well — or evenat all. You and your passengers could beseriously injured. You may also damage yourvehicl...

Weight of the Trailer Tongue The tongue load (A) of any trailer is an important weightto measure because it affects the total or gross weightof your vehicle. The Gross Vehicle Weight (GVW)includes the curb weight of the vehicle, any cargo youmay carry in it, and the people who will be riding inthe v...

When You Are Ready to Leave AfterParking on a Hill 1. Apply your regular brakes and hold the pedal down while you: • start your engine, • shift into a gear, and • release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly until the trailer is clear of the chocks. 4. Stop and have someo...

Service Your dealer knows your vehicle best and wants you tobe happy with it. We hope you will go to your dealerfor all your service needs. You will get genuine GM partsand GM-trained and supported service people. We hope you will want to keep your GM vehicle all GM.Genuine GM parts have one of thes...

Doing Your Own Service Work If you want to do some of your own service work, youwill want to use the proper service manual. It tellsyou much more about how to service your vehicle thanthis manual can. To order the proper service manual,see Service Publications Ordering Information onpage 7-11. Your ...

Adding Equipment to the Outside ofYour Vehicle Things you might add to the outside of your vehiclecan affect the airflow around it. This may causewind noise and affect windshield washer performance.Check with your dealer before adding equipment tothe outside of your vehicle. Fuel Use of the recommen...

Notice: Your vehicle was not designed for fuel thatcontains methanol. Do not use fuel containingmethanol. It can corrode metal parts in your fuelsystem and also damage the plastic and rubberparts. That damage would not be covered underyour warranty. Some gasolines that are not reformulated for lowem...

Filling Your Tank { CAUTION: Fuel vapor burns violently and a fuel fire cancause bad injuries. To help avoid injuries toyou and others, read and follow all theinstructions on the pump island. Turn off yourengine when you are refueling. Do not smokeif you are near fuel or refueling your vehicle.Keep ...

Filling a Portable Fuel Container { CAUTION: Never fill a portable fuel container while it is inyour vehicle. Static electricity discharge fromthe container can ignite the gasoline vapor.You can be badly burned and your vehicledamaged if this occurs. To help avoid injury toyou and others: • Dispense...

Hood Release To open the hood do the following: 1. Pull the handle located inside thevehicle near theparking brake pedal. 2. Then go to the front of the vehicle and release the secondary hood release. 3. Lift the hood. Before closing the hood, be sure all the filler capsare on properly. Then pull th...

Engine Compartment Overview When you open the hood on the 3400 V6 (Code E) engine, you will see the following: 5-12

Engine Oil Checking Engine Oil It is a good idea to check your engine oil every time youget fuel. In order to get an accurate reading, the oilmust be warm and the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. SeeEngine Compartment Overview on page 5-12 forthe loca...

When to Add Engine Oil If the oil is at or below the cross-hatched area at the tipof the dipstick, then you will need to add at least onequart of oil. But you must use the right kind. This sectionexplains what kind of oil to use. For engine oilcrankcase capacity, see Capacities and Specificationson ...

What Kind of Engine Oil to Use Look for two things: • GM6094M Your vehicle’s engine requires oil meeting GMStandard GM6094M. You should look for and useonly an oil that meets GM Standard GM6094M. 5-20

• SAE 5W-30 As shown in the viscosity chart, SAE 5W-30 is bestfor your vehicle. These numbers on an oil container show itsviscosity, or thickness. Do not use other viscosityoils such as SAE 20W-50. Oils meeting theserequirements should alsohave the starburstsymbol on the container.This symbol indica...

Engine Oil Life System When to Change Engine Oil Your vehicle has a computer system that lets youknow when to change the engine oil and filter. This isbased on engine revolutions and engine temperature,and not on mileage. Based on driving conditions,the mileage at which an oil change will be indicat...

5. Press the 1 PREV or 2 NEXT buttons to enter the submenu. RESET will be displayed. 6. Press the TUNE DISP knob to reset. A chime will be heard to verify the new setting and DONE willbe displayed for one second. 7. Once the indicator has been reset, scroll until EXIT appears on the display. 8. Pres...

Engine Air Cleaner/Filter See Engine Compartment Overview on page 5-12 forthe location of the engine air cleaner/filter. When to Inspect the Engine AirCleaner/Filter Inspect the air cleaner/filter at the Maintenance II intervals and replace at the first oil change after50,000 miles (83 000 km). See ...

4. Inspect or replace the engine air cleaner/filter. See Normal Maintenance Replacement Parts onpage 6-13. 5. To reinstall the cover, position the tabs through the slots on the housing. A notch on the sides of thefilter cover will indicate the correct engagement.Reinstall the two clips on the top of...

How to Check Because this operation can be a little difficult, youmay choose to have this done at the dealershipservice department. If you do it yourself, be sure to follow all the instructionshere, or you could get a false reading on the dipstick. Notice: Too much or too little fluid can damagethe ...

How to Add Fluid Refer to the Maintenance Schedule to determine whatkind of transaxle fluid to use. See Recommended Fluidsand Lubricants on page 6-12. If the fluid level is low, add only enough of the properfluid to bring the level into the cross-hatched area onthe dipstick. 1. Pull out the dipstick...

What to Use Use a mixture of one-half clean, drinkable water andone-half DEX-COOL ® coolant which will not damage aluminum parts. If you use this coolant mixture, you donot need to add anything else. { CAUTION: Adding only plain water to your coolingsystem can be dangerous. Plain water, orsome other...

Checking Coolant The coolant recovery tankis located between thepower steering fluidreservoir and theunderhood fuse block inthe engine compartmenton the passenger’s side ofthe vehicle. See EngineCompartment Overview onpage 5-12 for moreinformation on location. The vehicle must be on a level surface....

Radiator Pressure Cap Notice: The radiator cap on your vehicle is apressure-type cap and must be tightly installed toprevent coolant loss and possible engine damagefrom overheating. Be sure the arrows on the capline up with the overflow tube on the radiatorfiller neck. The radiator pressure cap is l...

Overheated Engine ProtectionOperating Mode This emergency operating mode allows your vehicle tobe driven to a safe place in an emergency situation.If an overheated engine condition exists, an overheatprotection mode which alternates firing groups ofcylinders helps prevent engine damage. In this mode...

If the overheat warning continues, there is one morething you can try. You can add the proper coolantmixture directly to the radiator, but be sure the coolingsystem is cool before you do it. { CAUTION: Steam and scalding liquids from a hot coolingsystem can blow out and burn you badly. Theyare under...

10. Start the engine and let it run until you can feel the upper radiator hose getting hot. Watch out for theengine cooling fans. 11. By this time, the coolant level inside the radiator filler neck may be lower. If the level is lower, addmore of the proper DEX-COOL ® coolant mixture through the fill...

How to Check Power Steering Fluid To check the power steering fluid, do the following: 1. Turn the key off and let the engine compartment cool down. 2. Wipe the cap and the top of the reservoir clean. 3. Unscrew the cap and wipe the dipstick with a clean rag. 4. Replace the cap and completely tighte...

Adding Washer Fluid When this message is displayed in the message center,it means the vehicle is low on windshield washerfluid. You should add more windshield washer fluidsoon. See Low Washer Fluid Warning Messageon page 3-48 for more information. Open the cap with thewasher symbol on it. Addwasher ...

Brakes Brake Fluid Your brake master cylinderreservoir is filled withDOT-3 brake fluid. SeeEngine CompartmentOverview on page 5-12for the location ofthe reservoir. There are only two reasons why the brake fluid level inthe reservoir might go down. The first is that thebrake fluid goes down to an acc...

What to Add When you do need brake fluid, use only DOT-3 brakefluid. Use new brake fluid from a sealed containeronly. See Recommended Fluids and Lubricants onpage 6-12. Always clean the brake fluid reservoir cap and the areaaround the cap before removing it. This will helpkeep dirt from entering the...

Brake Wear Your vehicle has four-wheel disc brakes. Disc brake pads have built-in wear indicators that makea high-pitched warning sound when the brake padsare worn and new pads are needed. The soundmay come and go or be heard all the time your vehicleis moving, except when you are pushing on thebrak...

Replacing Brake System Parts The braking system on a vehicle is complex. Its manyparts have to be of top quality and work well together ifthe vehicle is to have really good braking. Yourvehicle was designed and tested with top-quality GMbrake parts. When you replace parts of your brakingsystem — for...

Jump Starting If your battery has run down, you may want to useanother vehicle and some jumper cables to start yourvehicle. Be sure to use the following steps to do it safely. { CAUTION: Batteries can hurt you. They can be dangerousbecause: • They contain acid that can burn you. • They contain gas t...

Headlamp Aiming Headlamp aim has been preset at the factory andshould need no further adjustment. If your vehicle is damaged in an accident, the headlampaim may be affected. Aim adjustment to the low beammay be necessary if it is difficult to see lane markers(for horizontal aim), or if oncoming driv...

Back-Up Lamps The back-up lamps are located in the rear bumper. 1. Remove the two screws from the back-up lamp assembly. 2. Pull the assembly from the rear bumper. 3. Remove the socket by turning it counterclockwise and pull it out. 4. Pull the old bulb out. Do not twist it. 5. Push the new bulb int...

Tires Your new vehicle comes with high-quality tires made bya leading tire manufacturer. If you ever have questionsabout your tire warranty and where to obtain service,see your GM Warranty booklet for details. For additionalinformation refer to the tire manufacturer’s bookletincluded with your vehic...

Tire Sidewall Labelling Useful information about a tire is molded into itssidewall. The examples below show a typical passengervehicle tire and a compact spare tire sidewall. (A) Tire Size: The tire size is a combination of lettersand numbers used to define a particular tire’s width,height, aspect r...

Tire Size The following illustration shows an example of a typicalpassenger vehicle tire size. (A) Passenger (P-Metric) Tire: The United Statesversion of a metric tire sizing system. The letter P asthe first character in the tire size means a passengervehicle tire engineered to standards set by the ...

Vehicle Placard: A label permanently attached to avehicle showing the vehicle’s capacity weight andthe original equipment tire size and recommendedinflation pressure. See “Tire and Loading InformationLabel” under Loading Your Vehicle on page 4-29. Inflation - Tire Pressure Tires need the correct amo...

How to Check Use a good quality pocket-type gage to check tirepressure. You cannot tell if your tires are properlyinflated simply by looking at them. Radial tires maylook properly inflated even when they are under-inflated.Check the tire’s inflation pressure when the tires arecold. Cold means your v...

The system normally takes 15 to 20 minutes of drivingin each of three speed ranges to “learn” tire pressures.The speed ranges are 15 to 40 mph (25 to 65 km/h),40 to 65 mph (65 to 105 km/h) and above 65 mph(105 km/h). When learning is complete, the system willalert you after two to eight minutes if a...

Reset the Tire Inflation Monitor System. See TirePressure Monitor System on page 5-66. Make certain that all wheel nuts are properly tightened.See “Wheel Nut Torque” under Capacities andSpecifications on page 5-104. { CAUTION: Rust or dirt on a wheel, or on the parts towhich it is fastened, can make...

Buying New Tires To find out what kind and size of tires your vehicleneeds, look at the tire and loading information label. Formore information about this label and its location onyour vehicle, see Loading Your Vehicle on page 4-29. The tires installed on your vehicle when it was new hada Tire Perfo...

Uniform Tire Quality Grading Quality grades can be found where applicable on thetire sidewall between tread shoulder and maximumsection width. For example: Treadwear 200 Traction AA Temperature A The following information relates to the systemdeveloped by the United States National HighwayTraffic Sa...

If you need to replace any of your wheels, wheel boltsor wheel nuts, replace them only with new GMoriginal equipment parts. This way, you will be sure tohave the right wheel, wheel bolts and wheel nutsfor your vehicle. { CAUTION: Using the wrong replacement wheels, wheelbolts or wheel nuts on your v...

Tire Chains { CAUTION: If your vehicle has P235/55R17 size tires, don’tuse tire chains, there’s not enough clearance. Tire chains used on a vehicle without theproper amount of clearance can cause damageto the brakes, suspension or other vehicleparts. The area damaged by the tire chainscould cause yo...

If a Tire Goes Flat It’s unusual for a tire to “blowout” while you’re driving,especially if you maintain your tires properly. If air goesout of a tire, it’s much more likely to leak out slowly.But if you should ever have a “blowout,” here are a fewtips about what to expect and what to do: If a front...

Changing a Flat Tire If a tire goes flat, avoid further tire and wheel damageby driving slowly to a level place. Turn on yourhazard warning flashers. { CAUTION: Changing a tire can be dangerous. The vehiclecan slip off the jack and roll over or fall on youor other people. You and they could be badly...

Removing the Spare Tire and Tools The equipment you’ll need is located in the trunk. 1. Turn the center nut on the compact spare tirecover counterclockwiseto remove it. Thenremove the cover. 2. Remove the compact spare tire from the trunk. See Compact Spare Tire on page 5-86 for moreinformation abou...

Compact Spare Tire Although the compact spare tire was fully inflated whenyour vehicle was new, it can lose air after a time.Check the inflation pressure regularly. It should be60 psi (420 kPa). After installing the compact spare on your vehicle, youshould stop as soon as possible and make sureyour ...

Vinyl Use warm water and a clean cloth. • Rub with a clean, damp cloth to remove dirt.This may have to be done more than once. • Things like tar, asphalt, and shoe polish will stain ifthey are not removed quickly. Use a clean clothand vinyl cleaner. See your dealer for this product. Leather Use a so...

Care of Safety Belts Keep belts clean and dry. { CAUTION: Do not bleach or dye safety belts. If you do, itmay severely weaken them. In a crash, theymight not be able to provide adequateprotection. Clean safety belts only with mildsoap and lukewarm water. Weatherstrips Silicone grease on weatherstrip...

Vehicle Care/Appearance Materials See your GM dealer for more information on purchasingthe following products. Description Usage Polishing ClothWax-Treated Interior and exteriorpolishing cloth. Tar and RoadOil Remover Removes tar, road oil,and asphalt. Chrome Cleanerand Polish Use on chrome orstainl...

Vehicle Identification Vehicle Identification Number (VIN) This is the legal identifier for your vehicle. It appears ona plate in the front corner of the instrument panel, onthe driver’s side. You can see it if you look through thewindshield from outside your vehicle. The VIN alsoappears on the Vehi...

Electrical System Add-On Electrical Equipment Notice: Don’t add anything electrical to yourvehicle unless you check with your dealer first.Some electrical equipment can damage yourvehicle and the damage wouldn’t be covered byyour warranty. Some add-on electrical equipmentcan keep other components fr...

Fuses and Circuit Breakers The wiring circuits in your vehicle are protected fromshort circuits by a combination of fuses and circuitbreakers. This greatly reduces the chance of firescaused by electrical problems. Look at the silver-colored band inside the fuse. If theband is broken or melted, repla...

Passenger’s Side Fuse Block Some fuses are in a fuseblock at the end of theinstrument panel onthe passenger’s side of thevehicle. Pull off thecover labeled FUSES toexpose the fuses. 5-100

Underhood Fuse Block Upper Fuse Block Some fuses are in a fuse block in the enginecompartment on the passenger’s side of the vehicle.See Engine Compartment Overview on page 5-12for more information on location. Fuses Usage LEFT I/P Left Fuse Block RT I/P #1 Right Fuse Block (Battery) RT I/P #2 Right...

Lower Fuse Block Some fuses are in a fuse block in the enginecompartment on the passenger’s side of the vehicle.See Engine Compartment Overview on page 5-12for more information on location. Fuses Usage IGN SW Ignition Switch RT I/P #3 Rear Defogger, Audio System Fuses Usage U/HOOD #2 Ignition Relay,...

Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids andLubricants on page 6-12 for more information. Application Capacities English Metric Air Conditioning Refrigerant R134a 2.3 lbs 1.0 kg Automatic Transaxle Pan Remo...

Engine Specifications Engine VIN Code Transaxle Spark Plug Gap 3400 V6 E Automatic 0.060 inches (1.52 mm) 3800 V6 K Automatic 0.060 inches (1.52 mm) 3800 Supercharged V6 1 Automatic 0.060 inches (1.52 mm) 5-105

Maintenance Schedule Introduction Important: Keep engine oil at the proper level andchange as recommended. Have you purchased the GM Protection Plan? The Plansupplements your new vehicle warranties. See yourWarranty and Owner Assistance booklet or your dealerfor details. Maintenance Requirements Not...

Scheduled Maintenance When the CHANGE ENGINE OIL message comes on, itmeans that service is required for your vehicle. Haveyour vehicle serviced as soon as possible within the next600 miles (1 000 km). It is possible that, if you aredriving under the best conditions, the engine oillife system may not...

Additional Required Services The following services should be performed at the first maintenance service ( I or II ) after the indicated miles (kilometers) shown for each item. Additional Required Services Service and Miles (Kilometers) 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 0...

Additional Required Services (cont’d) Service and Miles (Kilometers) 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) Engine cooling system service (orevery 5 years, whichever occursfirst). An Emission Control Service.See footnote (i). • Inspect ...

Owner Checks and Services These owner checks and services should be performedat the intervals specified to help ensure the safety,dependability and emission control performance of yourvehicle. Your GM Goodwrench dealer can assist youwith these checks and services. Be sure any necessary repairs are c...

At Least Once a Year Starter Switch Check { CAUTION: When you are doing this inspection, thevehicle could move suddenly. If the vehiclemoves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular b...

Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turnthe ignition to OFF in each shift lever position. • The ignition should turn to OFF only when the shiftlever is in PARK (P). • The key should come out only in OFF. Contact your GM Goodwrench dealer if service isre...

Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your GM dealer. Normal Maintenance Replacement Parts Part GM Part Number AC Delco Part Number Automatic Transaxle Filter 1035125824206433 — Engine Air Cleaner/Filter 10...

Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and thetype of services performed in the boxes provided. See Maintenance Requirements on page 6-2 in this section.Any additional information from Owner Checks and Services on p...

Customer Assistance and Information . . . . . . . . . . . . . . .7-2 Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . .7-2Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3Customer Assistance for Text Telephone (TTY) Users . . ...

Customer Assistance andInformation Customer Satisfaction Procedure Your satisfaction and goodwill are important toyour dealer and to Chevrolet. Normally, any concernswith the sales transaction or the operation of yourvehicle will be resolved by your dealer’s sales or servicedepartments. Sometimes, h...

The BBB Auto Line Program is an out of court programadministered by the Council of Better BusinessBureaus to settle automotive disputes regarding vehiclerepairs or the interpretation of the New VehicleLimited Warranty. Although you may be required toresort to this informal dispute resolution program...

Customer Assistance for TextTelephone (TTY) Users To assist customers who are deaf, hard of hearing, orspeech-impaired and who use Text Telephones (TTYs),Chevrolet has TTY equipment available at its CustomerAssistance Center. Any TTY user can communicatewith Chevrolet by dialing: 1-800-833-CHEV (243...

Mexico, Central America andCaribbean Islands/Countries(Except Puerto Rico and U.S. VirginIslands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V.Customer Assistance CenterPaseo de la Reforma # 2740Col. Lomas de BezaresC.P. 11910, Mexico, D.F.01-800-508-0000Long Distance: 011-52-53...

• Emergency Tow: Tow to the nearest dealershipfor warranty service or in the event of avehicle-disabling accident. Assistance providedwhen the vehicle is mired in sand, mud, or snow. • Flat Tire Change: Installation of a spare tire will becovered at no charge. The customer is responsiblefor the repa...

Courtesy Transportation Chevrolet has always exemplified quality and value inits offering of motor vehicles. To enhance yourownership experience, we and our participating dealersare proud to offer Courtesy Transportation, a customersupport program for new vehicles. The Courtesy Transportation progra...

Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesyrental vehicle or reimburse you for a rental vehiclethat you obtain if your vehicle is kept for a warrantyrepair. Reimbursement will be limited to a maximum of$30.00 a day and must be supported by receipts.This requires th...

Reporting Safety Defects Reporting Safety Defects to theUnited States Government If you believe that your vehicle has a defect which couldcause a crash or could cause injury or death, youshould immediately inform the National Highway TrafficSafety Administration (NHTSA), in addition to notifyingGene...

Current and Past Model Order Forms Service Publications are available for current andpast model GM vehicles. To request an order form,please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123Monday-Friday 8:00 AM - 6:00 PMEastern Time For Credit Card Orders Only(VISA-MasterC...