Page 2 - FCC Compliance Class B Digital Device
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT. CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE C...
Page 4 - Contents; Section 2:Installation
WR850 I Contents Section 1:Overview Understanding Your User Guide.......................................................................................................1-3 Box Contents ......................................................................................................................
Page 5 - II; Section 3:Configuration
Contents II WR850 Configure Your Basic Internet Settings .........................................................................................2-20 DHCP Configuration ................................................................................................................... 2-20 PPPoE ......
Page 6 - III; Section 4:Troubleshooting
Contents WR850 III Section 4:Troubleshooting Contact Us ....................................................................................................................................4-1 Hardware Solutions ............................................................................................
Page 8 - Section 1; Overview; Wireless Access Point
Section 1 Overview 1-2 WR850 Your wireless router is really several products built into one router: Wireless Access Point – Connects your router to your laptop wirelessly and allows you to roam unfettered – Supports a multitude of devices that operate with both 802.11g and 802.11b wireless communica...
Page 9 - Understanding Your User Guide; The User Guide is divided into the following sections:; Describes the Configuration Utility that manages your router.; Troubleshooting; Details helpful solutions to common router problems.; Glossary; List of terms and acronyms.; Box Contents; Your box contains the following:
Overview Section 1 WR850 1-3 Understanding Your User Guide The User Guide is divided into the following sections: Overview Describes the router and its functions, the technology used, and the recommended methods for positioning the router. Installation It is assumed that you will use the Installatio...
Page 10 - Understanding Functions; Router; Static IP Address
Section 1 Overview 1-4 WR850 Understanding Functions Before installing your wireless router, please take a few minutes to review the wireless networking functions described in this section. Router Generally, routers connect two networks together. The WR850 connects your home network with the Interne...
Page 11 - Dynamic IP Address; DHCP Server; client
Overview Section 1 WR850 1-5 Dynamic IP Address A dynamic IP address is a temporary IP number, dynamically or randomly generated by a DHCP server. The address lasts only as long as the server allots, usually in the space of a day or two. When the IP address expires, the client is automatically reass...
Page 12 - Sample Home Network Diagram
Section 1 Overview 1-6 WR850 Sample Home Network Diagram Your wireless router serves as the centerpiece of your network, allowing you to share files, printers, and the Internet connection. A sample home network is shown below: The Internet communicates with the modem which in turn communicates with ...
Page 13 - Wireless Range; Data Rate; Technical Specifications
Overview Section 1 WR850 1-7 Wireless Range The following lists the expected wireless range of the router. This table is only a guide and coverage varies due to local conditions. Data Rate Open Area Closed Area 54 Mbps Up to 100 ft (30m) Up to 60 ft (18m) 11 Mbps Up to 900 feet (275 m) Up to 160 fee...
Page 14 - Router Physical Description; Back of Router; The following illustration shows the WR850 back panel:; The receptacle where you plug in the power adapter.
Section 1 Overview 1-8 WR850 Router Physical Description The following sections describe the physical characteristics of your router. For instructions on installing your router, see Section 2: Installation. Back of Router The following illustration shows the WR850 back panel: 1 2 3 4 5 Reset Power L...
Page 15 - Feature Description; Front of Router; The following illustration shows the WR850 front panel:; The LEDs of the router indicate its operational status.
Overview Section 1 WR850 1-9 Feature Description 3 LAN Ports 1-4 These four ports connect the router to your LAN or home network using Ethernet cables. This enables communication among clients, such as PCs or print servers, on the network. The LAN ports support either 10-BASE-T or 100-BASE-T transmi...
Page 16 - LED Description; Green
Section 1 Overview 1-10 WR850 LED Description The underlined items represent network activity. LED Condition Color Status 1 Power ON Green The device is powered on and operating normally. Blinking Green Firmware update is in progress. Blinking/OFF Red The power LED turns RED as soon as the reset but...
Page 17 - Hardware Setup; Antenna Installation
WR850 2-1 Section 2:Installation To get your network up and running: Set up your hardware. Insert the CD-ROM for product set up. Follow the prompts. If you prefer to set up the router’s software manually, refer to the Manual Software Setup found later in this section. The following sections provide ...
Page 18 - Section 2; Installation; Router Physical Installation; Horizontal Installation
Section 2 Installation 2-2 WR850 Router Physical Installation For the WR850GP, you can install the router horizontally or vertically. The WR850G can only be installed horizontally. Either router can also be mounted on a wall. Horizontal Installation 1 Place the router in the desired location and fol...
Page 19 - Wall Mount Installation
Installation Section 2 WR850 2-3 Wall Mount Installation If you mount the router on the wall, you must: Position the router as specified by the local or national codes governing residential or business communications services. Follow all local standards for installing a network interface router/netw...
Page 20 - Print; Pages from; OK
Section 2 Installation 2-4 WR850 2 To print the Wall Mounting Template, click the Print icon or choose Print from the File menu. 3 In both the Pages from and to fields, enter the page number on which the Wall Mounting Template appears. 4 Click OK . 5 Measure the printed template with a ruler to ensu...
Page 21 - Place the router so the keyholes are above the mounting screws.
Installation Section 2 WR850 2-5 10 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown: – There must be 4.0 mm (.16 inches) between the wall and the underside of the screw head. – The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in). ...
Page 22 - Electrical Connection to Router; Power; Easy Software Setup
Section 2 Installation 2-6 WR850 Electrical Connection to Router Your router does not have an On/Off power switch and therefore will only be powered on by plugging in the power adapter: Re set Po we r LA N To power supply 1 Connect the power adapter to the router’s Power port, found on the back of t...
Page 23 - Wired Connection to Router; WAN
Installation Section 2 WR850 2-7 Wired Connection to Router LAN 4 WAN 3 2 1 Ant enna Reset Power ETH E R N ET U S B CAB LE + 12VDC US B C PE M AC ID :AB DC EF 012345 S/N : P P PP M MYJ JJSSSS SC AA BB CCCC HF C M AC ID : A BC DE F012345 CU ST O ME R S /N :B CD FG HJ KL M N P If you are connecting yo...
Page 24 - Wireless Connection to Router; The WN825G and WPCI810G are not supported under Windows; on the back of your router.; port on your router.
Section 2 Installation 2-8 WR850 Wireless Connection to Router WARNING! When first configuring your router, it is recommended that you have an Ethernet cable connected to the router. Performing the INITIAL configuration using a wireless connection is not secure and is not recommended. After you have...
Page 25 - motorola; and that no encryption is enabled.; Configure Your; Configure Your Computers; Windows
Installation Section 2 WR850 2-9 3 To connect the PC to the router through a wireless connection, verify the PC’s wireless adapter SSID (Service Set Identifier) is set to the router’s default setting of motorola appended with the last 3 characters of the Wireless MAC address (an example SSID: motoro...
Page 26 - Configuring Windows 98SE and ME; Start; Select; Settings > Control Panel; On the Configuration tab, select the
Section 2 Installation 2-10 WR850 Configuring Windows 98SE and ME 1 Click Start . 2 Select Settings > Control Panel . 3 Double-click Network . The Network window is displayed: 4 On the Configuration tab, select the TCP/IP line the for the appropriate Ethernet adapter on your PC. There may be mult...
Page 27 - Properties; Windows 98SE; IP Address; Obtain an IP address automatically; Installed Gateway; Configure Your Wireless Security Settings
Installation Section 2 WR850 2-11 5 Click Properties . The TCP/IP Properties window is displayed: Windows 98SE Windows ME 6 Click the IP Address tab. 7 Select Obtain an IP address automatically . 8 Click OK . 9 Click the Gateway tab and confirm that the Installed Gateway field is blank. 10 Click OK ...
Page 28 - Click
Section 2 Installation 2-12 WR850 Configuring Windows 2000 1 Click Start . 2 Select Settings . 3 Select Control Panel . 4 Double-click Network and Dial-Up Connections . 5 Double-click Local Area Connection . 6 Click Properties .
Page 29 - The Local Area Properties window is displayed:
Installation Section 2 WR850 2-13 The Local Area Properties window is displayed: 7 Ensure the box next to Internet Protocol (TCP/IP) is selected. 8 Click to highlight Internet Protocol (TCP/IP) and click Properties .
Page 30 - twice to exit and save your
Section 2 Installation 2-14 WR850 The Internet Protocol (TCP/IP) Properties window is displayed: 9 Select Obtain an IP address automatically . Click OK twice to exit and save your settings. 10 Restart your computer to save your settings. 11 Proceed to the Configure Your Wireless Security Settings se...
Page 31 - Configuring Windows XP
Installation Section 2 WR850 2-15 Configuring Windows XP This configuration assumes you have retained the default interface for Windows XP. If you are running the ‘Classic’ interface, please follow the instructions for Windows 2000. 1 Click Start . 2 Select Settings . 3 Select Control Panel . 4 Doub...
Page 33 - Proceed to the
Installation Section 2 WR850 2-17 The Internet Protocol (TCP/IP) Properties window is displayed: 9 Click Obtain an IP address automatically . Click OK twice to exit and save your settings. Proceed to the Configure Your Wireless Security Settings section to set up the security settings.
Page 34 - Logging In; Enter; User ID; Log In
Section 2 Installation 2-18 WR850 Configure Your Wireless Security Settings Before your router can communicate securely with your computer, you must configure your wireless security settings. Failure to configure these settings properly could compromise your network to wireless hackers. Logging In W...
Page 35 - Wireless Security Setup
Installation Section 2 WR850 2-19 Wireless Security Setup To set up the correct security protocols for your router: 1 Click Control Panel > Device Security . 2 In the Login User ID field, enter your User ID . Create an ID that contains multiple case- sensitive characters as well as numbers. It ca...
Page 36 - Configure Your Basic Internet Settings; Internet; Connection Mode; DHCP Configuration; PPPoE; PPP User Name; Apply
Section 2 Installation 2-20 WR850 Configure Your Basic Internet Settings The following settings configure your router for accessing the Internet. Detailed descriptions for using the web-based utility follow this section. 1 Log into the router’s Configuration Utility. The Internet > Basic screen i...
Page 37 - Static IP
Installation Section 2 WR850 2-21 Static IP If you are required to use a permanent IP address for connecting to the Internet, then select Static Assigned . Your ISP informs you if this is the connection to use. 1 From Connection Mode, select Static Assigned . 2 In the IP address field, enter the IP ...
Page 38 - Using the Configuration Utility
WR850 3-1 Section 3:Configuration Use the information in this section to modify the router’s settings. For example you can customize features for your home network, change settings such as your user name or password, or view the status of the network. The screenshots seen here are intended for refer...
Page 39 - Section 3; Navigation; Configuration; CONTROL PANEL
Section 3 Configuration 3-2 WR850 Navigation Each of the following subsections describe the components of the router’s Configuration Utility which is accessible from a web browser. These sections include: • Internet • Wireless • Parental Control • Networking • Control Panel To navigate, click on a m...
Page 40 - Configuring Internet Settings; Basic; Basic Internet Settings; You can also access this screen by clicking; on the login screen.
Configuration Section 3 WR850 3-3 Configuring Internet Settings The Internet Settings screens enable you to configure your Internet settings: Basic Advanced Network Diagnostic Basic Internet Settings After logging into the Configuration Utility, the Internet - Basic screen is displayed. It allows yo...
Page 43 - Click to enable PPP Idle Time.
Section 3 Configuration 3-6 WR850 Field or Button Description PPP Service Name Is either automatically displayed or manually entered from information provided by your ISP. PPP Idle Timer Click to enable PPP Idle Time. PPP Idle Time Enter the amount of time to elapse before the router automatically b...
Page 44 - Advanced Internet Settings; In the Cloned WAN MAC Address row, click
Configuration Section 3 WR850 3-7 Advanced Internet Settings The Internet – Advanced screen allows you to adjust additional Internet settings. To access the screen, click Internet > Advanced . Field or Button Description WAN Interface Check to enable the link to the Internet. Disabling this featu...
Page 45 - Troubleshooting Your Network Connections; packet
Section 3 Configuration 3-8 WR850 Field or Button Description Learned MAC Address Displays the MAC addresses (wired or wireless devices) the router has already recorded. If you wish to use one of the displayed MAC addresses: 1 Click the address number. The number automatically appears in the Cloned ...
Page 46 - Host Name; Configuring Wireless Network Settings; Basic Wireless Configuration
Configuration Section 3 WR850 3-9 Field or Button Description DNS Lookup Finds the IP address of a website name. For example, if you enter www.motorola.com , a DNS server returns the IP address of Motorola. To use any of these functions: 1 Enter a Host Name or IP Address in the Ping, Trace Route, or...
Page 47 - Field or Button; Operation Mode; Compatibility; Advanced Wireless Configuration
Section 3 Configuration 3-10 WR850 Field or Button Description Network Name (SSID) Enter a name of no more than 32 alphanumeric characters. This SSID must be entered on every wireless device on your wireless network to communicate with the router. The default SSID is motorola XXX, where XXX are the ...
Page 48 - Click to save your settings.; Configuring Wireless Security Settings; . Broadcasts the SSID of the router to
Configuration Section 3 WR850 3-11 Field or Button Description Wireless MAC Address Displays the Wireless MAC address of the unit. This is not the same as the WAN MAC address. Apply Click to save your settings. Cancel Click to cancel any changes. Configuring Wireless Security Settings The Wireless S...
Page 49 - Field Description; Extended Service Set (ESS; None; Advanced Encryption Standard (provides 1 Key)
Section 3 Configuration 3-12 WR850 Field Description ESS Authentication Extended Service Set (ESS ). Authentication establishes either an open or secure verification of communication with an access point (AP). This setting does not encrypt your transmission. The options are: Open System No authentic...
Page 50 - Key Length
Configuration Section 3 WR850 3-13 Field Description 802.1X mode Can only be enabled when the ESS Authorization is set to Open or PSK and either WEP64 or WEP128 is selected (see the Encryption Status field). During the Authentication process, the server verifies the identity of the client attempting...
Page 52 - MAC address
Configuration Section 3 WR850 3-15 Field Description RADIUS Shared Secret RADIUS Shared Secret Confirmation Type the RADIUS password in this field. Re-type the RADIUS password in this field. Wireless MAC Access Control List Enables you to control which device accesses your wireless network based upo...
Page 53 - Monitoring Wireless Access Points; To access the screen, click
Section 3 Configuration 3-16 WR850 Field Description Apply Click to save your settings. Cancel Click to cancel any changes. Monitoring Wireless Access Points The Site Monitor screen displays information about wireless Access Points (AP) and stations. To access the screen, click Wireless > Site Mo...
Page 56 - Allows you to set the time units for the beacon period. A
Configuration Section 3 WR850 3-19 Field Description Fragmentation Threshold Allows you to set the size at which packets are fragmented and transmitted a piece at a time instead of all at once. The setting must be within the range of 256 to 2346 bytes. The default is 2346. Beacon Period Allows you t...
Page 58 - Configuring Parental Control Settings; Content Policies; Parental Control - Content Policy; Parental Control
Configuration Section 3 WR850 3-21 Configuring Parental Control Settings Parental Control settings allow you to tailor the type of content your router can access. Content Policies allow you to specify the websites or keyword searches users can access. Up to ten policies can be created, each of which...
Page 60 - name; Parental Control - URL Log; URL
Configuration Section 3 WR850 3-23 To create a policy: 1 Enter a name in the Policy Name field. 2 Decide if you want to Allow or Deny a URL (the address of a website). You can add more than one URL, separated by semicolons. The final entry must end with a semicolon. The following selections are opti...
Page 62 - Configuring Networking Settings; Configuring DHCP Server Settings; Networking
Configuration Section 3 WR850 3-25 Configuring Networking Settings The Networking screens allow you to configure your router to work with your Local Area Network (LAN). You should not need to make any changes to these settings. The following screens are available in Networking: DHCP Server DNS Proxy...
Page 63 - Enables you to create your own private IP network.
Section 3 Configuration 3-26 WR850 Field Description LAN MAC Address Displays the LAN MAC address of the router. This field cannot be edited. LAN Private IP Enables you to create your own private IP network. Enter an IP address string that you will use for your network. Because it is a private netwo...
Page 64 - Configuring the Router Host Name; Click to save your changes.; Cancel; Click to cancel your changes.
Configuration Section 3 WR850 3-27 Configuring the Router Host Name This feature allows you to change the Host Name of your router. This feature only applies to your private home network. To access the screen, click Networking > DNS Proxy . Field Description LAN Private Host Name Displays the cur...
Page 66 - Configuring DDNS Settings
Configuration Section 3 WR850 3-29 Configuring DDNS Settings The router supports the Dynamic Domain Name System (DDNS) feature. DDNS enables you to assign a fixed host and domain name to a dynamic Internet IP address. It is useful when you are hosting your own web server, FTP server, or another serv...
Page 67 - Configuring NAT Settings; Enables or disables NAT. The default is enabled.
Section 3 Configuration 3-30 WR850 Configuring NAT Settings The Networking – NAT screen allows you to add another level of security to your Internet activity and online games. Network Address Translation (NAT) translates the multiple IP addresses on a private LAN to one public address that is sent o...
Page 68 - Click to cancel any changes.; Configuring Port Trigger Settings; port triggering
Configuration Section 3 WR850 3-31 Field Description ICMP Session Idle Time Enter the Internet Control Message Protocol (ICMP) Session Idle Time, which is the amount of time an ICMP session will remain idle before timing out. ICMP is used for error, problem, and informational messages sent between I...
Page 70 - Configuring Virtual Server Settings
Configuration Section 3 WR850 3-33 Configuring Virtual Server Settings The Virtual Server sets up an automatic inbound forwarding mechanism for services running on your computer, such as web servers, email servers, or other specialized applications. You must configure your server with a static IP ad...
Page 71 - Configuring the Firewall; packets
Section 3 Configuration 3-34 WR850 To update or remove an entry, select it and then click Edit or Remove to perform the action. Configuring the Firewall The firewall on your router shields your network from the Internet by examining network packets (units of data sent on a network) before they are f...
Page 72 - Add
Configuration Section 3 WR850 3-35 To add a Packet Filter entry: 1 Enter a descriptive name in the Packet Filter Name field. 2 From the Filter Action drop-down list, select Allow or Deny. Allow permits data that meets the criteria selected. Deny blocks the data that meets the selected criteria. 3 Fr...
Page 73 - Configuring Control Panel Settings; Configuring Device Security; Control Panel
Section 3 Configuration 3-36 WR850 Configuring Control Panel Settings The Control Panel screens enable administrative maintenance for your router, such as changing your login User ID/Password, updating your firmware, or backing up your configuration. The following screens are available in Control Pa...
Page 74 - Updating Firmware
Configuration Section 3 WR850 3-37 Field Description WAN Web Login Enables you to log into the router from the Internet. Click to enable. The default is disabled. WAN Web Login Port Enables you to specify different ports on the router to allow remote login. The default is 8080. Login Idle Time Sets ...
Page 75 - Saving and Restoring Configuration Settings
Section 3 Configuration 3-38 WR850 Saving and Restoring Configuration Settings This Configuration Data screen allows you to save and restore your router’s configuration settings. You are also able to reset the router to its factory default settings. To access the screen, click Control Panel > Con...
Page 76 - Configuring Time Settings
Configuration Section 3 WR850 3-39 Configuring Time Settings The Time screen enables you to configure time settings. To access the screen, click Control Panel > Time . Field Description Current Time Displays the current time. Time Zone Select your local time zone. The default is EST. Auto Dayligh...
Page 77 - Configuring UPnP
Section 3 Configuration 3-40 WR850 Configuring UPnP The UPnP screen allows you to enable/disable Universal Plug and Play (UPnP). UPnP allows an application to smoothly map to the router. To access the screen, click Control Panel > UPnP . Field Description LAN UPnP Device Click to enable this feat...
Page 78 - Contact Us; for the latest information. You can also reach us; Hardware Solutions
WR850 4-1 Section 4:Troubleshooting This section details possible solutions to common problems that might occur in using the router. Contact Us If you are unable to locate a solution here, please access our website at www.motorola.com/broadband/networking for the latest information. You can also rea...
Page 79 - Section 4; Ensure that your LEDs are not lit; Network and Dial-Up Connections; My broadband modem already uses a built-in router.
Section 4 Troubleshooting 4-2 WR850 My computer is experiencing difficulty in connecting to the router. Ensure that all of your cabling connections are firmly connected. This includes the cables from the wall to your modem, between the router and modem, and, if available, from the router to your PC....
Page 80 - Software Solutions; I would like to test to see if my Internet connection is live.; Command
Troubleshooting Section 4 WR850 4-3 Software Solutions I would like to test to see if my Internet connection is live. Use the ping command to test the connection. Before attempting, ensure that Obtain an IP address automatically has been selected in the computer’s settings and that you have an IP ad...
Page 81 - I cannot access the Configuration Utility for the router.
Section 4 Troubleshooting 4-4 WR850 I cannot access the Configuration Utility for the router. Verify your Ethernet connection to the router. Verify that the IP address of the PC being used to configure the router is on the same network as the router’s configuration IP address. The IP address of your...
Page 82 - What if Pass Phrase isn’t supported? What do I enter for my security?; Network Key; field of the example Network Adapter, seen below. Ensure that the
Troubleshooting Section 4 WR850 4-5 What if Pass Phrase isn’t supported? What do I enter for my security? Some wireless cards do not support Pass Phrase or Motorola’s Pass Phrase algorithm, which means you have to enter the entire Key Content found in the appropriate Key field. So, using the WEP exa...
Page 84 - Section 5; ESS
Section 5 Glossary 5-2 WR850 BSS Basic Service Set. A configuration of Access Points that communicate with each other without resorting any infrastructure. Also known as Ad-Hoc networks. Also see ESS . C Client In a client/server architecture, a client is a computer that requests files or services s...
Page 85 - The WR850 is simultaneously a DHCP client and a DHCP server.
Glossary Section 5 WR850 5-3 DHCP A Dynamic Host Configuration Protocol server dynamically assigns IP addresses to client hosts on an IP network. DHCP eliminates the need to manually assign static IP addresses by “leasing” an IP address and subnet mask to each client. It enables the automatic reuse ...
Page 87 - router
Glossary Section 5 WR850 5-5 FTP File Transfer Protocol is a standard Internet protocol for exchanging files between computers. FTP is commonly used to download programs and other files to a computer from web pages on Internet servers. G Gateway A device that enables communication between networks u...
Page 88 - A worldwide collection of interconnected networks using TCP/IP.
Section 5 Glossary 5-6 WR850 IEEE The Institute of Electrical and Electronics Engineers, Inc. (http://www.ieee.org) is an organization that produces standards, technical papers, and symposiums for the electrical and electronic industries and is accredited by ANSI. 802.11b and 802.11g are examples of...
Page 90 - Public IP Address
Section 5 Glossary 5-8 WR850 PCMCIA The Personal Computer Memory Card International Association sets international standards for connecting peripherals to portable computers. Laptop computers typically have a PCMCIA slot that can hold one or two PC Cards to provide features such as Ethernet connecti...
Page 93 - Tunneling requires the following protocol types:
Glossary Section 5 WR850 5-11 Tunnel To place packets inside other packets to send over a network. The protocol of the enclosing packet is understood by each endpoint, or tunnel interface, where the packet enters and exits the network. VPNs rely on tunneling to create a secure network. Tunneling req...
Page 94 - Wireless Access Point or Wireless Access Protocol. See also
Section 5 Glossary 5-12 WR850 VPN A virtual private network is a private network that uses “virtual” connections (tunnels) routed over a public network (usually the Internet) to provide a secure and fast connection; usually to users working remotely at home or in small branch offices. A VPN connecti...