Carrier Z6- User Manual

54 -Card Expired The customer will have to get a new card, the merchant will have to seekpayment by another means. This is a bank generated response, contact the bank Contact the ANZ Help Desk Who to Contact Related Files 1800 039 025 Contact Details 55 -PIN Incorrect The PIN is wrong. The PIN has t...

62 -Card Error Refer There has been an error with the card, the card is restricted This is a bank generated response, contact the bank Contact the ANZ Help Desk Who to Contact Related Files 1800 039 025 Contact Details 63 -Keys Incorrect Security viloation, return PINpad to the Bank or PC-EFTPOS for...

96 -System Error System malfunction, this is a general error. This is a bank generated response, contact the bank Contact the ANZ Help Desk Who to Contact Related Files 1800 039 025 Contact Details 97 -Approved Settlement only. The reconciliation totals have been reset. The settlement was successful...

A7 -Internal Buffer This error is sent if the ActiveX control receives a message from theEFTPOS system that is smaller than is expected. Have your POS Vendor enquire with PC-EFTPOS to ensure that thecorrect versions of the ActiveX control and EFT Client are being used. Reinstall the latest versions....

B7 -Invalid TXNTYPE The POS has sent an invalid Transaction type. It could either be aninvalid settlement option or an invalid transaction type. Contact your POS Vendor Who to Contact Related Files Contact Details B8 -Invalid TXNREF The POS has sent an invalid transaction type. It may be too large o...

P3 -System Error P3 Invalid software This is a bank generated response, contact the bank Contact the ANZ Help Desk Who to Contact Related Files 1800 039 025 Contact Details P6 -System Error P6 Invalid module, version number, or checksum received This is a bank generated response, contact the bank Co...

TF -Init Required PINpad requires logging on to the bank. This is not an error. The PINpad requires a logon which it will do nexttime it contacts the bank Again this is not an error. Contact the ANZ Help Desk Who to Contact Related Files 1800 039 025 Contact Details TG -Display Error POS display err...

X0 -No Response The Transaction timed out at the bank. Check the following • That the merchant and terminal ID's are correct. The ANZ can refer tothe Merchant ID as the Terminal ID. It will have 11 digits. • Check the POS AME, it should have 10 digits • The EFT SRV may have been set up for the wrong...

X8 -System Error Info PDU Error The transaction has failed due to an error at the Telstra NAC. The PDUerror Number will give an indication of what has failed Contact Telstra Who to Contact Related Files Contact Details X9 -System Error CNP Length error Contact PC EFTPOS Who to Contact Related Files ...

Z0 -Modem Error General problem with the modem This is a general modem error. • Check the connections and the POS AME. • The dial may have taken more than 40 seconds. • The com port and the modem may not be communicating. • Check that another program is not using the com port • Check the BIOS Settin...

Z5 -Power Fail The POS has a power fail, transaction declined The power failed and the transaction did not complete. Retry thetransaction Contact your POS Vendor Who to Contact Related Files Contact Details Z6 -No Carrier Modem Error The was a synchronisation failure with the bank. The possible caus...