Page 2 - Online User Registration
Thank you for purchasing the QL-500/560. This guide briefly describes the steps to start using your QL-500/560. Refer to the Software User's Guide for more detailed information. The Software User's Guide can be found in the Manuals folder of the CD-ROM included with the QL-500/560. We strongly recom...
Page 3 - Introduction •••••••••••••••••••••••••••••••••••••••••••••••••••• 2; Getting started ••••••••••••••••••••••••••••••••••••••••••••••••• 8; Contents
1 STEP 1 STEP 2 Introdu ction Gettin g sta rted Ma intena nce a nd Tr oubleshoo ting Introduction •••••••••••••••••••••••••••••••••••••••••••••••••••• 2 General Infomation •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2Safety precautions •••••••••••••••••••••••••••••••••••••••••••••••...
Page 4 - Compilation and Publication Notice; General Infomation
Introduction 2 Introduction Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subjec...
Page 5 - To use the machine safely; WARNING; The Printer; Safety precautions
3 STEP 1 STEP 2 Introdu ction Gettin g sta rted Ma intena nce a nd Tr oubleshoo ting Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. The symbols used in this manual are as follows: To use the machine safely WARNING Tells...
Page 6 - Power Cord
Introduction 4 Follow these guidelines to avoid fire, electric shock, or other damage. Power Cord Use only the authorized power source (220 - 240 V AC) for the printer.Use only the power cord included with the printer.Do not handle the power cord or plug if your hands are wet.Do not overload the p...
Page 7 - General Precautions
5 STEP 1 STEP 2 Introdu ction Gettin g sta rted Ma intena nce a nd Tr oubleshoo ting The Printer • Never disassemble the printer or allow it to get wet to avoid possible fire or electrical shock. Do not remove the power cord from or insert it into the electrical socket with wet hands. Doing so cou...
Page 10 - Front; Parts Description; Main Printing Unit
Getting started 8 Getting started Do not connect the QL-500/560 to your personal computer until directed to do so when installing the printer driver.Use CUT lever when cutting a printed label. Front QL-500 QL-560 Rear QL-500 / QL-560 1 Parts Description Main Printing Unit FEED buttonLED lampON/O...
Page 11 - 60 off. Hold the DK Roll compartment cover at; LED Lamp; Installing the DK Roll
9 STEP 1 STEP 2 Getting start ed Ma intena nce a nd Tr oubleshoo ting Introdu ction The LED lamp on the QL-500/560 indicates the current operating condition. Lamp Condition Not lit Power is OFF. Lit Power is ON.(Normally lit while power is on, the LED flashes during cleaning or if an error has occur...
Page 12 - Installing the paper guide; Connecting to the power supply
Getting started 10 Your QL-500/560 comes with a paper guide that collects strips of printed labels that have not been cut off from the machine. Attach the paper guide to the front of the QL-500/560 as shown in the figure. Remove the paper guide when printing more than 10 labels continuously and cutt...
Page 13 - Turn OFF the printers power.; Maintenance; Print head maintenance
11 STEP 1 STEP 2 Gettin g sta rted Introdu ction Ma intena nce a nd Tr oubleshoo ting Maintenance and Troubleshooting Maintenance of the printer needs only to be done when required. However, some environments will require that maintenance should be done more frequently (e.g. in dusty conditions). Th...
Page 14 - Label outlet maintenance
Maintenance and Troubleshooting 12 When glue is attached to the label outlet (metallic plate part and resin guide part) and the printer damages the label, pull out the power plug from the socket and clean the label outlet with a cloth dipped into ethanol or isopropyl alcohol. It is recommended to cl...
Page 15 - Replacing the cutter unit
13 STEP 1 STEP 2 Gettin g sta rted Introdu ction Ma intena nce a nd Tr oubleshoo ting Eventually the cutting blade on the cutter unit will become dull (blunt) and need to be replaced. At the appropriate time, purchase a new replacement cutter unit and install it according to the following procedure....
Page 16 - Grip the tab and lift out the cutter unit.; Set the new cutter unit in the correct position.
Maintenance and Troubleshooting 14 6 Grip the tab and lift out the cutter unit. Take care not to touch the blade of the cutter. 7 Set the new cutter unit in the correct position. 8 Once set in the correct position, tighten the screw which holds the cutting blade unit in place. 9 Set the DK Roll and ...
Page 17 - Troubleshooting; Potential types of problems
15 STEP 1 STEP 2 Gettin g sta rted Introdu ction Ma intena nce a nd Tr oubleshoo ting If problems occur while using this printer, the following may help you to solve the problems. Problem Solution • The QL-500/560 does not print, or a printing error is received. • Is the USB cable loose?Check that t...
Page 18 - Product Specifications
Maintenance and Troubleshooting 16 Items Specifications Display LED lamp (green) Print Printing method Direct thermal printing via thermal head Speed of printing Max. 90 mm/sec Max. 50 labels/min. (QL-500), 56 labels/min. (QL-560) (Standard Address Labels) Print head 300 dpi/720 dot Max. printing wi...