Brother MFC9750- User Manual

iv T A B L E O F C O N T E N T S Brother HL-6/6V/10h/630series/660series/960/1260/WL-660: ..... 62HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: .................... 63HP LaserJet 4 Plus: ......................................................................... 63NEC SuperScript 610/660: ...

1 Using This Manual Thank you for purchasing a Brother multifunction center (MFC). This MFC has been designed to be simple to use. However, you can useyour MFC to its fullest potential by taking a few minutes to read thismanual. Finding Information All chapter headings and subheadings are listed in ...

2 C H A P T E R O N E MFC-9750 Control Panel Overview 1 Copy Press this key to start copying anoriginal that is in the ADF or on theglass platten. 2 Stop Press this key to cancel a copyoperation. The original will be ejected. 3 Clear If you entered a wrong copy setting andwant to return to the facto...

4 C H A P T E R O N E Table of Options When you press Menu or Paper Size you can choose settings and test print operations. (See Initial Setup, chapter 2 for details.) Menu Main Menu Sub Menu Options Factory Setting 1.INITIAL SETUP 1.BEEPER 1.OFF2.LOW3.HIGH 2.LOW 2.SLEEP MODE –––– 05 MIN 3.PRINT DEN...

5 Packing List Make sure you have the following items: Paper Cassette Owner’s Manual Drum Unit Assembly (TN-6300) Power Cord IEEE-1284 Compliant Bi-directioned Cable CD-ROM 2 C H A P T E R T W O Assembly Whenever you transport the MFC, use the packing materials that camewith your MFC and pack the MF...

6 C H A P T E R T W O Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a placethat is free of vibration and shocks. Locate the MFC near a standard,earthed electrical socket. Choose a location where the temperatureremains between 10 ° C and 32.5 ° C. Avoid placing ...

7 A S S E M B L Y Assembly Release the Scanner Lock Lever The blue scanner lock lever is on the left side of the MFC. Push the leverup to unlock the scanner. IMPORTANT: This step must be made for the machine to workcorrectly. Lock Unlock Scanner Lock Lever Caution If CHECK SCAN LOCK appears on the L...

11 A S S E M B L Y Connect the Power Cord 1 Connect the power cord. When you connect the power, the screen displays READY 100% ■■■■ ■ ■ ■ ■ ■ ■ Power Cord NOTICE: ■ The MFC must only be used with the AC cord supplied which isfitted with an earthed plug. ■ Do not touch any parts that are moving. ■ Li...

12 C H A P T E R T W O Initial Setup The Menu key enables you to customize settings. Press Menu repeatedly until you see the option you want to select. Setting the Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting isLOW. When the beeper is set to LOW or HIGH, the MFC beep...

13 A S S E M B L Y Setting the Print Density If your machine is printing too light or too dark, you can adjust the printdensity level. The new setting will remain until you change it again. 1 Press Menu until you see 1.INITIAL SETUP. 2 Press 1 on the numeric keys to select it. 3 Press Menu repeatedl...

14 C H A P T E R T W O Printing a System Set up List You can print a list of various system settings. 1 Press Menu until you see 1.INITIAL SETUP. 2 Press 1 on the numeric keys to select it. 3 Press Menu repeatedly until you see 8.SYSTEM SETUP. 4 Press 8 on the numeric keys to select it. The MFC star...

15 A S S E M B L Y 2 Press 1 on the numeric keys to select it. 3 Press Paper Size repeatedly to display the size of paper in the cassette, either: LETTER, A4, EXECUTIVE, A5, A6, B5 or B6.Press Stop to exit. 4 Repeat Steps 1 to 3 for Lower Tray, if attached. You cannot use A6 size paper in Lower Tray...

17 You can use your machine as a copier, making up to 99 copies at a time. Inserting Originals for Copying You can copy from either the ADF (Automatic Document Feeder) orfrom the glass platten. Using the ADF (Automatic Document Feeder) The automatic document feeder (ADF) can hold up to 50 pages, fee...

18 C H A P T E R T H R E E 2 Adjust the paper guides to fit the width of your pages. 3 Stagger multiple pages. Then place them in the ADF, until you feelthe first page lightly touch the feed roller. 4 Pull up the document stopper. Using the Glass Platten You can use the glass platten to copy one pag...

19 M A K I N G C O P I E S 4 Press Copy to begin copying. 5 Repeat Steps 1 to 4 for each page of your document. Press Stop to cancel. Copy Settings The six Copy keys on the control panel enable youto combine multiplesettings quickly andeasily. Copy Contrast (Temporary Setting) If a document is in th...

21 M A K I N G C O P I E S Copy Mode (Temporary Setting) Press Copy Mode repeatedly until the LED is illuminated for Auto, Text or Photo, as needed.The factory default setting is Auto. Auto — Select when the original includes both text and photographs. Text — Select when the original contains only t...

23 M A K I N G C O P I E S Special Copy Options You can save paper by copying either two or four pages onto one page. 4in1 Press Option repeatedly until the 4in1 LED is illuminated. 2in1 Press Option repeatedly until the 2in1 LED is illuminated.

24 C H A P T E R T H R E E Poster You can create a poster size copy of a photograph. Press Option repeatedly until the Poster LED is illuminated. AUTO reduction ratio cannot be used if you are copying onto paper thatis not the same size as the original. For the 2in1 and 4in1 copy options,you must us...

25 Using the Brother Machine with Your PC The MFC-9750 is a 2 in 1 multi-function center—it’s a Copier and Printer.Before you can print from Windows ® on your PC, you must first follow the steps in this chapter to connect the Brother machine to your computer andto install the Brother printer driver ...

30 C H A P T E R F O U R 9 Select your language and click OK. 10 Click Finish. This completes the installation of the Printer and itsUSB driver. Installing True Type Fonts True Type fonts are the fonts that are used in the Windows ® operating systems. If you install the Brother True Type Fonts, more...

33 S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R If you are using Windows ® 95, after you connect Brother machine to Computer. you may see “New Hardware Found Brother MFC-9750”during startup. You can select “Do not install a driver (Windows ® will not prompt...

34 C H A P T E R F O U R If you are using Windows ® 3.1 or 3.11: 1 Insert the CD-ROM for the MFC-9750 printer driver into your CD-ROM Drive. 2 From the Program Manager, click on File, then Run. 3 Enter X:\win31\setup (where X is your CD-ROM Drive). If you are using Windows ® 95 or 98: 1 Insert the C...

35 S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R Installing the Maintenance Utility onMS-DOS ® How to Use the MFC with Your DOSApplication Software Before working with your application software that runs on DOS, checkthat the machine’s name appears in the pr...

36 C H A P T E R F O U R Printer Status Monitor Program This utility program can monitor your printer’s status using bi-directionalparallel communications. This utility program stays resident in yourcomputer memory (Terminate-and-Stay Resident program) and runs inthe background. Installing the Remot...

37 Special Printing Features Windows ® Printing The dedicated printer driver and TrueType™ - compatible fonts forMicrosoft ® Windows ® 95, 98 and 3.1, 3.11 and Windows NT ® Workstation Version 4.0 are available on the CD-ROM supplied withyour machine. You can easily install them into your Windows ® ...

38 C H A P T E R F I V E Bi-directional Parallel Interface The bi-directional interface lets the machine communicate with thecomputer, sending information about memory and printer setupconditions. The Remote Printer Console and Windows ® 95, 98 or 3.1 or 3.11, or Windows NT ® Workstation 4.0 drivers...

40 C H A P T E R F I V E Loading One Sheet of Paper Insert the sheet of paper, with the side you wish to print on face up in themanual feed slot. You do not have to choose manual feed in the Setupdialog box of your printer driver. 1 Adjust the manual feed paper guide to the width of the paper you’re...

41 P R I N T I N G Printing on Envelopes, Thicker Paper and Card Stock When the rear cover is lifted up, the machine has a straight paper pathfrom the manual feed slot to the rear of the printer. Use this paper feedand output method when you want to print on thicker paper or cardstock. 1 Lift up the...

42 C H A P T E R F I V E Face Down Output Bin The machine ejects paper with printed surfaces face down into the outputbin in the front of the machine. Pull out the output bin extension tosupport the printed pages. To prevent the possibility of transparencies smudging as they stack in theoutput bin, ...

43 P R I N T I N G Menu Options The Menu key enables you to perform checks and tests for your printoperations. Press the Menu key repeatedly until you see the option you want to select. Printing the Internal Font List You can print a list of the machine’s internal (or resident) fonts to seehow each ...

44 C H A P T E R F I V E Restoring Factory Default Settings You can return the machine to original factory settings. Permanent fontsare restored, but macros are cleared. You can change user settings usingthe Remote Printer Console program. 1 Press Menu repeatedly until you see 3.RESET PRINTER. 2 Pre...

45 P R I N T I N G Acceptable Paper To achieve high quality printing from your machine, it’s very importantto select the right kind of paper. Multi-purpose Paper Cassette (and Lower TrayAccessory) Paper Type cut sheet Paper Size Letter, A4, A5, B5, B6, Executive,A6 (Upper Tray only).Use the paper ad...

47 Memory Board The memory board is installed on the main controller board inside themachine. When you add the optional memory board, it increases theperformance modes for printer operations. A special Brother memoryboard is available from your Brother dealer. Be careful to purchase theappropriate m...

49 Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the AC socket (in this order) beforecleaning. Do not use aerosol cleaners. Use a damp cloth for cleaning. 5 Do ...

51 I M P O R T A N T I N F O R M A T I O N IEC 825 Specification This machine is a Class 1 laser product as defined in IEC 825specifications. The label shown below is attached in countries whererequired. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Cla...

52 C H A P T E R S E V E N For Your Safety To ensure safe operation the three-pin plug supplied must be insertedonly into a standard three-pin power point which is effectively groundedthrough the normal household wiring. The fact that the equipment operates satisfactorily does not imply thatthe powe...

8 C H A P T E R E I G H T Troubleshootingand Maintenance Troubleshooting Error Messages As with any sophisticated office product, errors may sometimes occur. Ifthis happens, your MFC often identifies the problem and displays anerror message. The table below explains the most common errormessages. ER...

55 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed,follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit 1 Remove any paper from the document feeder tha...

56 C H A P T E R E I G H T 3 Lift the ADF unit. 4 Pull the jammed document out to the right. 5 Close the ADF unit. 6 Press Stop . Printer Jam Before you can clear a paper jam error, you must find out where thepaper is stuck. WARNING Do not force the jammed paper from the paper tray because you mayda...

57 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Paper is Jammed in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of the machine. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to flatten it in the paper cassette. 5 Reinstall the paper c...

58 C H A P T E R E I G H T Paper is Jammed in the Fuser Unit 1 Open the rear cover. 2 Pull out jammed paper. When you have to pull paper out the back ofthe machine, the fuser may get dirty with toner powder causing thenext few printed page(s) to look messy. Print a few copies of the testpage until t...

59 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E If You Are Having Difficulty with Your MFC If you think there is a problem with your MFC, make a copy first. If thecopy looks good, the problem is probably not your MFC. Check the chartbelow and follow the troubleshooting tips. DIFFICULTY ...

64 C H A P T E R E I G H T EPSON ActionLaser 1100/1400: Please remove the EPSON Action Laser 1100/1400 driver by havingEPDELETE.EXE file in Windows ® Printer Driver for these models run. Lexmark WinWriter 200: You have to modify the “win.ini” and “system.ini” files, which are in theWindows ® directo...

65 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Graphics or Text is Missing when the Document isPrinted This could be caused by your Display Driver software. Contact yourreseller and inquire about the latest Display Driver software. Anothersolution is to change your Windows ® Setup Disp...

66 C H A P T E R E I G H T Cleaning the Printer WARNING ■ Do not use isopropyl alcohol to remove dirt from the control panel. Itmay cause a crack on the panel. ■ Do not use isopropyl alcohol to clean the scanner window. ■ Do not touch the scanner window with your finger. ■ Handle the drum unit caref...

67 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Cleaning the Drum Unit We recommend you place the drum unit on a drop cloth or large piece ofdisposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside the drum unit by gently slidingthe tab from right ...

68 C H A P T E R E I G H T Replacing the Toner Cartridge The machine can print up to 6,000 pages using a high yield tonercartridge (TN-6600). When the toner cartridge is running low, thedisplay shows CHANGE TONER. The machine is supplied with astandard toner cartridge (TN-6300) that must be replaced...

69 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Steps for Replacing Toner Cartridge WARNING After you have just used the machine, some internal parts of the machinewill be extremely HOT! So, never touch the shaded parts shown in theillustration below. Front view HOT! 1 Open the front co...

73 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E The Page Counter shows the total number of pages that has been printedby the machine. 1 Press Menu until you see 1.INITIAL SETUP, then press 1 on the numeric keys to select it. 2 Press Menu repeatedly until you see 5.PAGE COUNTER, then pre...

76 C H A P T E R E I G H T Packing and Shipping the MFC Whenever you transport the MFC, use the packing materials that camewith your MFC. If you do not pack the MFC correctly, you could voidyour warranty. 1 Unplug the MFC from the AC outlet. 2 Lock the scanner lock lever. The blue scanner lock lever...

9 C H A P T E R N I N E Specifications 79 Printer Specifications Emulation Brother Printing System for Windows ® , emulation mode of HP LaserJet IIP (PCL level 4) Printer Driver Windows ® 3.1, 3.11, Windows ® 95, 98 and Windows NT ® Workstation Version 4.0 driver supporting Brother NativeCompression...

80 C H A P T E R N I N E Drum Unit: Life Expectancy: Up to 20,000 pages77 hours of continuous printing There are many factors that determine the actual drum life,such as temperature, humidity, type of paper and toner thatyou use, the number of pages per print job, etc. TrueType Fonts on CD-ROM TrueT...

81 S P E C I F I C A T I O N S Parallel Interface Specifications Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalentA shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V(S.G.) - 2 DATA 1 Input 20 0V(S.G.) - 3 ...

82 C H A P T E R N I N E Brougham 12 (10 point) upright/normalupright/bolditalic/normalitalic/bold Letter Gothic 16.66 (8.5 point) upright/normalupright/bolditalic/normalitalic/bold (Portrait and Landscape are available for the above.) Symbol Sets/Character Sets *HP mode • ISO14 JIS ASCII • Roman 8 ...

85 Index A ADF (Automatic Document Feeder) ........ 17Assembly .................................................... 5 B Beeper Volume ......................................... 12Bi-directional Parallel Interface ............... 38Bi-directional parallel interface cable ...... 32Bi-directioned Cable ...

87 Accessory List Description Model Name TN-6300 Laser Toner Cartridge TN-6600 Laser Toner Cartridge DR-6000 Laser Drum Unit ME-8000 8MB memory Board ME-16000 16MB memory Board LT-400 Optional Paper Tray

Declaration of Conformity We Brother International Europe Ltd.Brother House,1, Tame Street,Audenshaw,Manchester, M34 5JEUnited Kingdom declare that this product is in conformity with the following normativedocuments: Safety: IEC 60950 2nd Edition, 1991 + Amd. 1, 1992 + Amd. 2, 1993 + Amd. 3, 1995 + ...