Brother MFC-9*970CDW- User Manual

iv T A B L E O F C O N T E N T S 8 Telephone (Voice) Operation Making Voice Calls .................................................................................................... 67 Manual Dialing ......................................................................................................

vii T A B L E O F C O N T E N T S 15 Setting Up the MFC 970MC and Computer to Work Together Before You Install Multi-Function Link ............................................................. 125 Package Contents .........................................................................................

viii T A B L E O F C O N T E N T S Glossary ..................................................................................................................... 145 Index ........................................................................................................................... 149 ...

1 1 C H A P T E R O N E Introduction Using This Manual Thank you for purchasing a Brother fax machine (FAX) or multifunction center(MFC). This FAX/MFC has been designed to be simple to use, with LCDscreen prompts to guide you through functions. However, you can use yourFAX/MFC to its fullest potenti...

2 C H A P T E R O N E Test Sheet Procedures (for USA only) After programming your Station ID, please fill out the TEST SHEETincluded with your FAX/MFC and fax it to Brother’s Automated FaxResponse System as your first transmission. This will verify that yourFAX/MFC is properly installed. When this d...

4 C H A P T E R O N E Control Panel Overview FAX 750 and FAX 770 5 5 6 18 17 9 8 7 8 12 10 16 17 18 15 13 2 2 3 3 4 4 1 1 16 15 13 14 19 14 10 9 11 19 Hook Lets you dial telephone and fax numbers without lifting the handset. Hold Lets you put calls on hold. Redial / Pause Re-dials the last number ca...

7 2 C H A P T E R T W O Installation Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection deviceto protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack isspecifi...

8 C H A P T E R T W O Packing List Make sure you have the following items: Telephone Line Cord Telephone Handset PaperWire Extension Starter PrintingCartridge (Up to 100 pages) PaperSupport Document Support Remote ControlAccess Card ** Owner’s Manual Multi-Function Link CD-ROM * Quick ReferenceCard ...

9 I N S T A L L A T I O N Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select aplace that is free of vibration and shocks. Locate the FAX/MFC near atelephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not...

10 C H A P T E R T W O Attach the paper wire extension and paper support 1 Attach the paper wire extension. Paper WireExtension 2 Insert the paper support into the openings as shown and then pull it outuntil you feel it click into place. Paper Support

11 I N S T A L L A T I O N Install the printing cartridge 1 Open the front cover. Front Cover 2 Open the top cover, pressing the blue levers on both sides of the topcover. Blue Lever Top Cover 3 Remove the plastic stopper from the printing cartridge. Stopper

13 I N S T A L L A T I O N Load the paper The paper cassette can hold about 100 sheets of 20-lb. paper. 1 Open the paper cover. 2 Place up to 100 sheets of paper in the paper holder. Do not allow thelevel of paper to pass maximum paper line on the paper guides. 3 Close the paper cover. Paper Guides ...

14 C H A P T E R T W O Connect the power cord When you connect the power, the screen displays 01/01 00:00 FAX. NOTICE: 1) This fax must be grounded using a three-prong plug. 2) Since the FAX/MFC is grounded through the power outlet, you can protect yourself from potentially hazardous electrical cond...

15 I N S T A L L A T I O N Two-Line Phone System A two-line phone system is nothing more than two separate phone numberson the same wall outlet. The two phone numbers can be on separate jacks(RJ11) or combined into one jack (RJ14). Your FAX/MFC must be pluggedinto an RJ11 jack. RJ11 and RJ14 jacks m...

18 C H A P T E R T W O As with all fax units, this machine must be connected to a two wire system. Ifyour line has more than two wires, proper connection of the FAX/MFC cannotbe made. If you are installing the FAX/MFC to work with a PBX: 1 It is not guaranteed that the unit will operate correctly un...

19 I N S T A L L A T I O N Do not connect a TAD elsewhere on the same phone line—your FAX/MFCand TAD will both try to control the line. Connections The external TAD must be plugged into the left side of the FAX/MFC, into thejack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into...

20 C H A P T E R T W O Outgoing Message (OGM) Timing is important in recording this message. The message sets up theways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (Thisallows your FAX/MFC time to listen for the fax CNG tones of...

21 User-Friendly Programming We have designed your fax machine with on-screen programming and aHelp key. User-friendly programming helps you take full advantage of allthe functions your FAX/MFC has to offer. Since your fax programming is done on the LCD, we created step-by-stepon-screen prompts to h...

27 Getting Started Setting Dialing Mode (Tone/Pulse) Your FAX/MFC comes set to accommodate tone (multi-frequency) dialingservice. If you have pulse (rotary) dialing service, you need to change thedialing mode. 1 Press Function , 1 , 1 . The screen prompts you to select TONE or PULSE. D I A L I N G :...

28 C H A P T E R F O U R 4 Enter two digits for the month (for example, enter 09 for September, or10 for October). The screen displays your entry. 5 Press Set . The screen prompts you to enter the day. E N T E R D A Y : X X 6 Enter two digits for the day (for example, 06). The screen displays youren...

29 I N I T I A L S E T U P Entering Text When you are setting certain functions, such as the Station ID, you mayneed to enter text into the FAX/MFC. Most keys on the dial pad have threeor four letters printed above them. The keys for 0, # and don’t haveprinted letters because they are used for speci...

30 C H A P T E R F O U R NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawfulfor any person to use a computer or electronic device to send anymessage via a telephone fax machine unless such messages clearlycontain, in a margin at the top or bottom of each transmitted page, oron the...

31 I N I T I A L S E T U P Setting the Handset Volume You can adjust the handset volume any time you are talking on thetelephone. There are two handset volume levels, LOW and HIGH. Thedefault setting is LOW. Press or to adjust the volume level. The display shows the setting you are choosing. The new...

32 C H A P T E R F O U R Memory Storage In the event of a power failure, all settings in the INITIAL SETUP, SETUPRECEIVE, SET AUTO DIAL, REMOTE FAX OPT, SETUP MSG CTR andMSG CTR PRO plus the COVERPG SETUP and COVERPAGE MSG (fromSETUP SEND) functions are stored permanently. You may have to reset thed...

33 Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. FAX ONLY—The FAX/MFC automatically answers every call as a fax call.You cannot rece...

34 C H A P T E R F I V E 0 9 / 0 6 1 5 : 2 5 F A X Current Answer Mode (For FAX 750 and FAX 770 only) (For FAX 870MC and MFC 970MC only) MSG CTR 0 9 / 0 6 1 5 : 2 5 M C To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. The options on the FAX 750 and FAX ...

35 S E T U P R E C E I V E Setting Ring Delay The Ring Delay setting determines the number of times the FAX/MFC ringsbefore it answers. If you have extension phones on the same line as the FAX/MFC, keep the Ring Delay default setting of 4. 1 Press Function , 2 , 1 . If you have a FAX 750 or FAX 770,...

36 C H A P T E R F I V E Record FAX/TEL Outgoing Announcement (F/T OGM)(For FAX 870MC and MFC 970MC Only) This is the announcement played by your FAX/MFC (not an external TAD)when someone calls and your machine is set to FAX/TEL mode. Althoughcallers hear your announcement, they cannot leave a messa...

37 S E T U P R E C E I V E Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage,regardless of the size of the paper (up to legal) in your FAX/MFC. If youchoose AUTO, your machine chooses the level of reduction for you. 1 Press Function , 2 , 5 ...

38 C H A P T E R F I V E Setting Paper Size You can use three sizes of paper for printing your faxes — letter, legal andA4. When you change the kind of paper you have loaded in the FAX/MFC,you will need to change the setting for paper size, so your machine willknow how to fit the incoming fax on the...

39 S E T U P R E C E I V E Advanced Receiving Operations Operation from Extension Telephone If you answer a fax call on an extension phone or on an external phone inthe EXT. jack, you can make your FAX/MFC take over by using the FaxReceive Code. When you press the Fax Receive Code 5 1 , the FAX/ MFC...

40 C H A P T E R F I V E To change Remote Codes 1 Press Function , 2 , 4 . 2 Press or to select ON (or OFF). R E M O T E A C T . : O N ? 3 Press Set when the screen displays the setting you want. 4 If you want to, enter a new Fax Receive Code, then press Set . F A X R E C E I V E : * 5 1 5 If you wa...

41 S E T U P R E C E I V E Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it. 1 Press Function , 2 , 7 . The screen displays S E L E C T <- -> & S E T P O L L I N G R X : O F F ? 2 Press or to choose ON. 3 Press Set . The screen prompt...

42 C H A P T E R F I V E Setting Up Sequential Polling Receive Your FAX/MFC can request documents from several fax units in a singleoperation. Afterward, a Sequential Polling Report will be printed. 1 Press Function , 2 , 7 . The screen displays: S E L E C T <- -> & S E T P O L L I N G R X...

43 S E T U P R E C E I V E Setting Multi-Function Link Mode(For MFC 970MC Only) If you connect your FAX/MFC to your PC, you can receive faxes into yourPC. See chapter 15 to set up for Multi-Function Link (for MFC 970MConly). After completing all setup for Multi-Function Link, you can selectMulti-Fun...

44 C H A P T E R F I V E Registering the Distinctive Ringing Pattern 1 Disconnect the FAX/MFC from any TAD or telephone company voicemail. 2 Set the FAX/MFC to MANUAL mode. 3 Press Function , 0 , 1 . The screen displays the current setting of this feature. 4 Press or to select the SET mode. The scre...

45 S E T U P R E C E I V E ■ You will see the first 16 characters of the number or name. ■ OUT-OF-AREA display means call originates outside your Caller IDservice area. ■ PRIVATE CALL display means the caller has intentionally blockedtransmission of information. ■ CALL PICKUP display remains on scre...

46 C H A P T E R F I V E Printing Caller ID List 1 Press Function , 0 , 2 . 2 Press or to select PRINT REPORT?. 3 Press Set . 4 Press Start . Call Waiting Caller ID The Call Waiting Caller ID feature lets you use the Call Waiting Caller IDservice offered by many local telephone companies. This featu...

47 S E T U P R E C E I V E Copy Functions Your FAX/MFC cannot scan anything closer than one-eighth inch from theedge of the paper. The default resolution for a single copy is Super Fine.Set the resolution to PHOTO for photographs. 1 Place document face down in the feeder. 2 Press Copy . (You can pre...

49 Before You Begin ■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7inches long. Your fax machine can only scan an image 8.2 inches wide,regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of...

50 C H A P T E R S I X ■ Press Resolution (before you send the fax) to select the resolution for the document you’re sending. ■ DO NOT use curled, wrinkled, folded or ripped paper, or paper withstaples, paper clips, paste or tape attached. DO NOT use cardboard,newspaper or fabric. ■ Make sure docume...

51 S E T U P S E N D Basic Sending Operations Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your coverpage includes the name stored in the One Touch or Speed Dial memory. Ifyou’re dialing manually, the name is left blank. The cover page indicates the f...

52 C H A P T E R S I X 6 Press or to view the comment selections. 1 . C O M M E N T O F F2 . P L E A S E C A L L3 . U R G E N T4 . C O N F I D E N T I A L5 . ( U S E R D E F I N E D )6 . ( U S E R D E F I N E D ) 7 Press Set when the screen displays your selection. 8 Enter two digits to indicate the...

54 C H A P T E R S I X Cover Page Message You can set up two custom comments. Composing Your Own Comments 1 Press Function , 3 , 2 . The screen displays: COVERPAGE MSG. 2 Use or to choose position 5 or 6 for your customized comment. 3 Press Set . 4 Use the dial pad to enter your customized comment (...

55 S E T U P S E N D Resolution When you have a document in the feeder, you can use the Resolution key. Press Resolution continuously until you see your selection on the screen. Standard—suitable for most typed documents. Fine—good for small print; transmits a little slower than standard resolution....

56 C H A P T E R S I X Quick Scan Fax Transmission You can scan a fax into the FAX/MFC’s memory to be sent as soon as thescan is complete. This way, you don’t have to wait for the entire fax to betransmitted before you retrieve your original. If you get a “MEMORY FULL” message while scanning the fir...

57 S E T U P S E N D 6 Press Set when the screen displays your selection. The screen displays A C C E P T E D 1 . Y E S 2 . N O O T H E R S E T T I N G S ? 7 Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings...

58 C H A P T E R S I X 5 Press Set . The screen displays A C C E P T E D 1 . Y E S 2 . N OO T H E R S E T T I N G S ? 6 Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 7. The screen prompts ...

59 S E T U P S E N D Next-Fax Reservation Even if your FAX/MFC is receiving another fax, you can set your machineto send your fax next. This way, you don’t have to wait for it to finishsending or receiving the other fax. You can dial this fax call manually, or byusing Redial, One Touch, Speed Dial, ...

60 C H A P T E R S I X Setting Up for Polling Transmit Polling Transmit is when you set up your FAX/MFC to wait with adocument so another fax machine can retrieve it. 1 Place document to be retrieved in the feeder. 2 Press Function , 3 , 8 . 3 The screen displays S E L E C T <- -> & S E T ...

61 S E T U P S E N D Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now, even if you have the FAX/MFC setto send a fax later, or if you have it set to be polled. However, you cannotuse automatic redial or the function mode. 1 Press Function , 5 . 2 Wait 2 second...

63 Storing Numbers for Easy Dialing You can set up your FAX/MFC to do three types of easy dialing: One Touch,Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one key.You also can store names with thes...

64 C H A P T E R S E V E N 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 7 ...

66 C H A P T E R S E V E N Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers bypressing only one One Touch key (Broadcasting). First, you’ll need tostore each fax number as a One Touch or Speed Dial number. Then, youcan combine them into a Group. Ea...

Making Voice Calls You can use your FAX/MFC to make voice telephone calls, by dialingmanually, or by using Tel-index, One Touch or Speed Dial memory. You canuse the handset, or, if you have the FAX 870MC or MFC 970MC, you canuse the Speakerphone to make and receive calls. The Speakerphone allows you...

68 C H A P T E R E I G H T One Touch Dialing 1 Pick up the handset—OR—Press Hook or Speaker Phone . 2 When you hear a dial tone, press the One Touch key of the location youwant to call. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only ...

69 T E L E P H O N E ( V O I C E ) O P E R A T I O N Pause Press Redial/Pause to insert a 3.5 second pause between numbers. Tone/Pulse If you have pulse dialing service, but need to send tone signals (fortelephone banking, for example), follow the directions below. If you havetouch tone service, you...

9 Remote Fax Options (For FAX 770 Only) C H A P T E R N I N E 71 This chapter is for Models FAX 770. If you have model FAX 870MC orMFC 970MC, your remote fax options are handled by the Message Center.Please see Chapter 10, Message Center and Chapter 11, Message Center Pro. Fax Forwarding/Paging You ...

72 C H A P T E R N I N E Programming Paging Number When Paging is selected, your FAX dials the pager number you’veprogrammed, and dials your Personal Identification Number (PIN) whenconnected, to activate your pager and let you know you have a fax messagein the memory. 1 Press Function , 8 , 1 . 2 P...

73 R E M O T E F A X O P T I O N S ( F O R F A X 7 7 0 O N L Y ) Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages fromanother location, using Fax Forwarding, Paging, or Remote Retrieval functions.The screen will indicate when you have a fax stored in memory...

74 C H A P T E R N I N E Remote Retrieval You can call your FAX from any touch tone phone (or remote Group 3 faxmachine) and use a Remote Access Code and other button presses toretrieve fax messages. Using Remote Access Code 1 Dial your FAX phone number from a touch tone phone. 2 When your FAX answe...

76 C H A P T E R N I N E Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see ifyou have any fax messages. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Access Code( 1 5 9 ). 3 When you hear two short beeps, use the ...

77 R E M O T E F A X O P T I O N S ( F O R F A X 7 7 0 O N L Y ) Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from aremote fax machine. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Access Code( 1 5 9 ). 3 When you ...

79 Message Center Mode Message Center Mode allows you to store incoming fax and voice messagesin a flexible memory. The memory stores 15 minutes of voice messages, orup to 20 pages of fax memory. Any voice or fax message can be retrievedremotely. Memory is shared between fax and voice messages, whic...

80 C H A P T E R T E N 4. FAX:OFF VOICE:ON All memory is used to store voicemessages—no fax messages will be stored.Incoming faxes will print on paper. You canuse the Paging feature, and retrieve voicemessages remotely. 5. FAX:OFF VOICE:EXT You need an external answering machineconnected to the EXT ...

81 M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Recording Message Center Outgoing Message Recording the Message Center Outgoing Message (MSG CTR OGM) is thesecond step you need to follow before you can turn on the Message Center. Makesure your OGM is less than 20...

82 C H A P T E R T E N Activating Message Center Mode Press and hold until the screen displays M C : M S G C T R Message Indicator The Message light flashes when you have voice messages and/or faxeswaiting for your review. Once you listen to the message or print the fax, thelight stops flashing. The...

83 M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Printing a Fax Message Once you print a new fax message stored in memory, it is erased from thememory automatically. 1 Press Play . After two seconds, the FAX/MFC begins to play voice messages. 2 After playing voice...

84 C H A P T E R T E N To erase voice messages individually 1 Press Play . After two seconds, the FAX/MFC beeps and begins message playback. Each message is preceded by one long beep, and followed bytwo short beeps. 2 To erase a specific message, press Erase immediately after the two short beeps, or...

85 M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Setting Toll Saver When you set the toll saver feature, the FAX/MFC answers after four ringsif you don’t have messages, and after two rings if you do have messages.This way, when you call the FAX/MFC, if it rings th...

86 C H A P T E R T E N Recording a Conversation You can record a telephone conversation by pressing Record during the conversation. Your recording can be as long as the Incoming MessageMaximum Time. You and the other party will hear a beep every 15 secondswhile recording. You cannot record a convers...

88 C H A P T E R T E N Remote Retrieval This section is for the FAX 870MC and MFC 970MC. (If you have the FAX 770,please see Chapter 9 for your remote fax options.) You can call your FAX/MFCfrom any touch tone phone (or remote Group 3 fax machine) and use a RemoteAccess Code and other button presses...

89 M E S S A G E C E N T E R ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Remote Control Commands Follow the commands below to access features remotely. When you call theFAX/MFC and enter your Remote Access Code (159 ), the system willsignal you with two short beeps to enter a remote cont...

93 Message Center Pro Message Center Pro works as an additional enhancement of Message Center andprovides you with Personal Mailbox and Voice-on-Demand. Up to five PersonalMailboxes are available. Voice-on-Demand stores voice information messages forsomeone calling you. These memory boxes allow you ...

94 C H A P T E R E L E V E N Setting Up Message Center Pro You must set up Message Center Pro in the following order: However, if you areusing only Voice Information, follow Steps 1, 3, 5, 6 and 7. If you are using onlyPersonal Mailbox, follow Steps 2, 4, 5, 6 and 7. 1 Record Voice-on-Demand informa...

95 M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Voice The Voice-on-Demand feature allows you to store voice messages into thememory boxes. You can use the memory boxes to provide callers with moreinformation automatically and effectively, without answering ...

96 C H A P T E R E L E V E N Erasing Voice Information in Memory Box 1 Press Function , 9 , 4 . The screen prompts you to enter a Voice Memory Box number. V O I C E N O . : 2 Enter a memory box number (01–99). 3 Press Set . The screen prompts R E C / E R A S E / P L A Y ? 4 Press Erase , 1 to erase ...

97 M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Playing Personal Mailbox Messages The screen displays whether it has received any messages. If any mailboxescontain messages, the screen will alternately display the numbers of thosemailboxes, with how many VO...

98 C H A P T E R E L E V E N To erase all messages 1 Press Erase . 2 Within two seconds, press one of the One Touch keys for the selectedmailbox. Mailboxes 01 to 05 are assigned to One Touch keys 1 to 5 respec-tively. The screen then prompts you to enter your 4-digit password. 3 Enter your password....

99 M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Recording Second Level OGM After callers have pressed 0 1 for Personal Mailbox, or 0 2 for Voice-on-Demand, they will need to hear more instructions from you inthe 2nd Level OGM. Make sure you tell callers the...

100 C H A P T E R E L E V E N Recording First Level OGM This is the announcement all callers will hear. In this announcement, youneed to tell callers how to select the option for Personal Mailbox (press 0 1 ) or Voice-on-Demand (press 0 2 ). This outgoing message should also tell callers that after ...

101 M E S S A G E C E N T E R P R O ( F O R F A X 8 7 0 M C A N D M F C 9 7 0 M C O N L Y ) Turning On Message Center Pro This is the final step to turn on Message Center Pro. You must have alreadystored information in Personal Mailboxes, or in Voice-on-Demand memory boxes.You must have recorded a 1...

12 C H A P T E R T W E L V E Printing Reports 103 FAX/MFC Settings and Activity You can print the following lists and reports: 1 . X M I T R E P O R T Choose if TransmissionVerification Report is printed afterall faxes sent. 2 . A C T . R E P O R T Activity Report lists informationabout the last 30 ...

104 C H A P T E R T W E L V E To Print a Report 1 Press Function , 7 . 2 Enter the number (see p. 103) of the report you want to print. Forexample, press 4 to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. Transmission Verification (Xmit) Report You can use the Xmit Report as proof that ...

105 Standard Telephone andFCC Notices These notices are in effect on models sold and usedin the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergencynumbers: ■ Remain on the line and briefly explain to the dispatcher th...

107 I M P O R T A N T I N F O R M A T I O N Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences duRèglement sur la m...

108 C H A P T E R T H I R T E E N WARNING For protection against the risk of electrical shock, always disconnect allcables from the wall outlet before servicing, modifying or installing theequipment. This equipment may not be used on coin service lines provided by thetelephone company or connected t...

109 I M P O R T A N T I N F O R M A T I O N Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not useliquid or aerosol cleaners....

111 I M P O R T A N T I N F O R M A T I O N Notice – Disclaimer of Warranties BROTHER’S LICENSOR(S) AND THEIR DIRECTORS, OFFICERS,EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FIT...

112 C H A P T E R T H I R T E E N Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks ofInternational Business Machines Corporation.Visioneer PaperPor...

14 C H A P T E R F O U R T E E N Troubleshooting and Maintenance 113 Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, soyou can get instant answers to common technical questions and productinformation for all Brother products. This system is avai...

114 C H A P T E R F O U R T E E N Brother Bulletin Board Brother’s Bulletin Board Numbers are USA: 1-888-298-3616 From within Canada: 1-514-685-2040 Error Messages You may occasionally encounter a difficulty with your FAX/MFC ortelephone line. If this happens, your FAX/MFC often identifies the probl...

116 C H A P T E R F O U R T E E N C L E A N U P S C A N N E R The scanner is dirty. See “Regular Maintenance” on p. 122. C O M M . E R R O R A poor quality phone line resulted in a communications error. Try the callagain. C O N N E C T I O N F A I L You have requested a polling call from another par...

118 C H A P T E R F O U R T E E N If You Are Having Difficulty with Your FAX/MFC If you think there is a problem with your FAX/MFC, make a copy first. Ifthe copy looks good, the problem is probably not your FAX/MFC. Checkthe difficulties below and follow the troubleshooting tips. Printing or Receivi...

119 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE (see “Resolution”p. 55). Make a copy to verify the FAX/MFC’s scanner operation. Dialing Does Not Work Check for a dial tone. Change TONE/PULSE setti...

122 C H A P T E R F O U R T E E N 4 Place additional parts (such as cords and telephone line) and documents(such as your manual) into the carton. * 5 Close the carton. * For MFC 970MC only Regular Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white tap...

123 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Cleaning the Print Head Before cleaning, unplug the power cord for safety. To clean the FAX/MFCprint head, wipe the metal part and plastic part with a lint-free cloth that isdry or lightly moistened with isopropyl alcohol. PlasticPart Met...

125 Before You InstallMulti-Function Link This chapter takes you through each step of the installation process. Read itcarefully to ensure a problem-free installation. Package Contents Before you begin the Multi-Function Link installation, please check thecontents of your package: ■ Brother CD-ROM ■...

126 C H A P T E R F I F T E E N PC Configuration Requirements Your PC must meet or exceed the following minimum system configurationrequirements for you to install and use Multi-Function Link: CPU 80486/66 or higher RAM 8MB or greater for Windows ® 3.1 or 3.11 8MB or greater for Windows ® 95 (16MB r...

127 S E T T I N G U P T H E M F C 9 7 0 M C A N D C O M P U T E R T O W O R K T O G E T H E R Available Options Install Multi-Function Link Software Click on Install Multi-Function Link Software to access the SoftwareInstallation window. On-Line Documentation On-Line Documentation includes all onlin...

128 C H A P T E R F I F T E E N Installing the Multi-Function LinkSoftware Make sure your MFC 970MC is connected to your PC as described earlierand that both machines are plugged in and switched on. Overview of Basic Steps 1 Insert the Brother CD-ROM into your CD-ROM drive and access theInstallation...

129 S E T T I N G U P T H E M F C 9 7 0 M C A N D C O M P U T E R T O W O R K T O G E T H E R 3 Click on the “Install Multi-Function Link Software” option. The Software Installation window will appear. The Software Installation screen automatically loads. Multi-FunctionLink includes Visioneer PaperP...

131 Introduction This chapter outlines the basics of the Brother software, so you can getstarted using the Multi-Function Link software. Detailed installation andsetup instructions are in the On-Line Documentation section of the BrotherCD-ROM that is included with your MFC. Be sure to check the onli...

132 C H A P T E R S I X T E E N Running the Brother Software The software included with your MFC consists of two parts, the Multi-Function Link and Visioneer PaperPort LE for Brother.

133 U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 9 7 0 M C O N L Y ) Multi-Function Link The Multi-Function Link Main Menu is the application used for all faxsending and receiving operations. It also contains an electronic Phone Bookprogram and a Log Manager that...

134 C H A P T E R S I X T E E N Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message. This option is veryuseful when you want to fax a quick, short message from your PC. 1 From the Main Menu, select the QuickFax button or select QuickFax from the Start pu...

135 U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 9 7 0 M C O N L Y ) Sending a Fax from the Main Menu You can send a fax from the Main Menu and attach multiple files. The“attachments” can even be in a different formats. 1 From the Main Menu window, select the Sen...

136 C H A P T E R S I X T E E N Sending a Fax from a Windows ® Application You can send a fax directly from any Windows ® application using the following steps: 1 Create the document in a Windows ® application. 2 Select Brother MFL Fax as your printer. 3 Select the Print command to begin the fax tra...

137 U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 9 7 0 M C O N L Y ) Receiving Faxes into the PC To receive faxes into your PC through the MFC, you must first connect yourMFC to your computer. Then, you can load the software. Before You Begin Use the following ch...

138 C H A P T E R S I X T E E N Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the LogManager. To access the Log Manager, from the Main Menu click the LogManager button . ––OR––From the Start pull-down menu, select Mail/Log. 1 In the Log Manager, select the Fa...

139 U S I N G T H E M U L T I - F U N C T I O N L I N K S O F T W A R E ( F O R M F C 9 7 0 M C O N L Y ) To choose the Brother Multi-Function Link as your scanner driver, select itunder the “Select scanner” or “Select source” option in your software. Scanning Options When you scan using the Brother...

140 C H A P T E R S I X T E E N Contrast To have the scanner adjust the contrast automatically, choose Auto. If youroriginal is too light, set the contrast to Light. If the original is too dark, setthe contrast to dark. Image Type If you are scanning text or black and white line art, choose Text as ...

If you have a FAX 750, FAX 770 or FAX 870MC, you can purchase theoptional Multi-Function Link package (also called “Missing Link”). Multi-Function Link turns your fax machine into a multifunction center, byenabling you to use your fax machine as a printer and a scanner and to use itto fax messages f...

Type Desktop facsimile transceiver Compatibility ITU-TS Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback(FAX 870MC, MFC 970MC)9600/7200/4800/2400; Automatic Fallback (FAX 750, FAX 770) Document input width 5.8 inches to 8.5 inches (148 mm to...

149 A Accessories .................................................... 154Activity Report ...................................... 103, 104ALL DIAL List .............................................. 103Alternating Displays ........................................ 22Answer Mode ..........................

153 B R O T H E R N U M B E R S Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so youcan get instant answers to common technical questions and product informationfor all Brother products. This system is available 24 hours a day, 7 days a week.Y...

154 O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S Ordering Accessories and Supplies For the best quality results use only genuine Brother accessories, availableat most Brother retailers. If you cannot find the accessory you need and youhave a Visa, MasterCard, Discover or American Expr...

These machines are made for use in the USA or CANADA only. We can not recommendusing them overseas because it may violate the Telecommunications Regulations of thatcountry and the power requirements of your fax machine may not be compatible with thepower available in foreign countries. Using USA or ...