Page 2 - If you need to call Customer Service; Date of Purchase:
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain thi...
Page 3 - APPROVAL INFORMATION
i Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally...
Page 4 - Table of Contents; Section I General; General Information; Loading paper and documents
ii Table of Contents Section I General 1 General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guid...
Page 5 - Section II Fax; Sending a Fax
iii Section II Fax 5 Sending a Fax 28 Entering Fax mode .............................................................................................. 28 Faxing from the ADF (MFC-295CN only) ...................................................... 28Faxing from the scanner glass .........................
Page 6 - Telephone and External devices; Dialling and storing numbers
iv 7 Telephone and External devices 38 Voice Operations ................................................................................................. 38 Tone or pulse (Not Available for New Zealand)............................................. 38Fax/Tel mode.........................................
Page 7 - Section III Copy; Making copies; Section IV Direct Printing
v Section III Copy 10 Making copies 58 How to copy ......................................................................................................... 58 Entering Copy mode ...................................................................................... 58Making a single copy ..............
Page 8 - Section V Software; Software and Network features; Section VI Appendixes; Safety and Legal
vi 12 Printing photos from a camera (MFC-295CN only) 77 Printing photos directly from a PictBridge camera ............................................... 77 PictBridge requirements ................................................................................ 77Setting your digital camera ...........
Page 9 - Menu and Features
vii Routine maintenance ......................................................................................... 119 Replacing the ink cartridges ........................................................................ 119Cleaning the outside of the machine ............................................
Page 11 - Section I; General
Section I General I General Information 2 Loading paper and documents 8 General setup 21 Security features 25
Page 12 - WARNING
2 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions are used throughout the documentation. General Information 1 Bold Bol...
Page 13 - Accessing the; Viewing Documentation; Viewing Documentation (Windows
General Information 3 1 Accessing the Software User’s Guide and Network User’s Guide 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about...
Page 14 - How to find Scanning instructions
Chapter 1 4 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning (Windows ® 2000 Professional/ Windows ® XP and Windows Vista ® ) ControlCenter3 (Windows ® 2000 Professional/ Windows ® XP and W...
Page 15 - Accessing Brother
General Information 5 1 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning (Mac OS X 10.3.9 - 10.5.x) ControlCenter2 (Mac OS X 10.3.9 - 10.5.x) Network Scanning (Mac OS X 10.3.9 - 10.5.x) P...
Page 16 - Control panel overview; Note
Chapter 1 6 Control panel overview 1 The MFC-253CW , MFC-255CW , MFC-257CW and MFC-295CN have the same control panel keys. Note Most of the illustrations in this User’s Guide show the MFC-295CN. 1 Fax and telephone keys: Redial/Pause Redials the last number called. It also inserts a pause when pro...
Page 19 - IMPORTANT
Loading paper and documents 9 2 Note When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. d Fan the stack of paper well to avoid paper jams and misfeeds. IMPORTANT Always make sure the paper is not curled. e Gently put the...
Page 20 - About envelopes
Chapter 2 10 g Close the output paper tray cover. h Slowly push the paper tray completely into the machine. i While holding the paper tray in place, pull out the paper support ( ) until it clicks and then unfold the paper support flap ( ). IMPORTANT DO NOT use the paper support flap for Legal size p...
Page 23 - Printable area
Loading paper and documents 13 2 Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature...
Page 24 - Acceptable paper and; Recommended print media; Brother paper
Chapter 2 14 Acceptable paper and other print media 2 The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (c...
Page 26 - Choosing the right print media; Paper type and size for each operation
Chapter 2 16 Choosing the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Fax Copy Photo Capture Printer Cut Sheet Letter 215.9 × 279.4 mm (8 1/2 × 11 in.) Yes Yes Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Yes Legal 215.9 × 355.6 mm (8 1/2 × 14 in....
Page 27 - Paper weight, thickness and capacity
Loading paper and documents 17 2 Paper weight, thickness and capacity 2 1 Up to 100 sheets of 80 gsm paper. 2 BP71 69 lb (260 gsm) paper is especially designed for Brother inkjet machines. Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 64 to 120 gsm 0.08 to 0.15 mm 100 1 Inkjet Pape...
Page 28 - Loading documents; Recommended environment
Chapter 2 18 Loading documents 2 You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (MFC-295CN only) 2 The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages befor...
Page 29 - Using the scanner glass; Document Sizes Supported
Loading paper and documents 19 2 Using the scanner glass 2 You can use the scanner glass to fax, copy or scan pages of a book one page at a time. Document Sizes Supported 2 How to load documents 2 Note To use the scanner glass, the ADF must be empty. a Lift the document cover. b Using the document g...
Page 30 - Scannable area
Chapter 2 20 Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas. Usage Document Size Top (1) Bottom (2) Left (3) Right (4) Fax Letter 3 mm 4 mm A4 3 mm 1 mm Copy Letter 3 mm 3 mm A4 3 mm 3 mm Scan Letter 3 mm 3 m...
Page 31 - Turning the machine off; Turning the machine on; Mode Timer; General setup
21 3 3 On/Off key 3 You can turn the machine on and off by pressing the On/Off key. If you press the On/Off key while the machine is in use it will finish the operation before going into the Off mode. Note If you have connected an external telephone or TAD, it is always available. Turning the machin...
Page 32 - Paper settings; Paper Size; Volume Settings; Ring Volume
Chapter 3 22 Paper settings 3 Paper Type 3 To get the best print quality, set the machine for the type of paper you are using. a Press Menu , 1 , 2 . b Press a or b to choose Plain Paper , Inkjet Paper , Brother BP71 , Other Glossy or Transparency . Press OK . c Press Stop/Exit . Note The machine ej...
Page 33 - Speaker Volume; Setting Daylight
General setup 23 3 Speaker Volume 3 You can choose a range of speaker volume levels, from High to Off . a Press Menu , 1 , 4 , 3 . b Press a or b to choose Low , Med , High or Off . Press OK . c Press Stop/Exit . Setting Daylight Saving Time 3 You can set the machine to change for daylight saving ti...
Page 34 - LCD display; LCD Contrast; Sleep Mode
Chapter 3 24 LCD display 3 LCD Contrast 3 You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. a Press Menu , 1 , 6 . b Press a or b to choose Light or Dark . Press OK . c Press Stop/Exit . Sleep Mode 3...
Page 35 - TX Lock; Security features
25 4 4 TX Lock 4 TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: Receiving faxes While TX Lock is On, the following operations are NOT available: Sending faxes Copying PC printing Scanning PhotoCapture Operation ...
Page 36 - Turning TX Lock on/off; Turning TX Lock on; Turning TX Lock off
Chapter 4 26 Turning TX Lock on/off 4 Turning TX Lock on 4 a Press Menu , 2 , 0 , 1 . b Press a or b to choose Set TX Lock . Press OK . c Enter the registered 4-digit password.Press OK . The machine goes offline and the LCD shows TX Lock Mode . Turning TX Lock off 4 a Press Menu . b Enter the regist...
Page 37 - Section II; Fax
Section II Fax II Sending a Fax 28 Receiving a Fax 34 Telephone and External devices 38 Dialling and storing numbers 51 Printing Reports 54
Page 38 - Entering Fax mode
28 5 Entering Fax mode 5 Press ( Fax ) to enter fax mode. Faxing from the ADF (MFC-295CN only) 5 a Make sure you are in Fax mode . b Place the document face down in the ADF.(See Using the ADF (MFC-295CN only) on page 18.) c Enter the fax number using the dial pad, Speed Dial or Search. d Press Mono ...
Page 39 - Colour fax transmission; Cancelling a fax in progress; Broadcasting
Sending a Fax 29 5 f Place the next page on the scanner glass.Press OK . The machine starts scanning the page. (Repeat steps e and f for each additional page.) Faxing Letter size documents from the scanner glass 5 When documents are Letter size, you need to set scan size to Letter. If you do not, th...
Page 40 - Additional sending
Chapter 5 30 Cancelling a Broadcast in progress 5 a Press Menu , 2 , 4 . The LCD will show the fax number being dialled. XXXXXXXX b Press OK . The LCD will show the job number together with the number being dialled and then: 1.Clear 2.Exit c Press 1 to cancel the fax number being dialled. d The LCD ...
Page 41 - Contrast; Changing fax resolution; To change the fax resolution for the; next; fax
Sending a Fax 31 5 Contrast 5 If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses the suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a ...
Page 42 - Real Time Transmission
Chapter 5 32 Dual Access (Monochrome only) 5 You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will va...
Page 43 - Overseas Mode; Sending a fax manually
Sending a Fax 33 5 Overseas Mode 5 If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off. a Make sure you are in Fax mode . b L...
Page 44 - Receive modes; Choosing the Receive Mode; Receiving a Fax
34 6 Receive modes 6 Choosing the Receive Mode 6 By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct Mode. For more detailed information on the receive modes see Using Receive Modes on page 35 and Receive Mode settings...
Page 45 - Manual
Receiving a Fax 35 6 Using Receive Modes 6 Some receive modes answer automatically ( Fax Only and Fax/Tel ). You may want to change the ring delay before using these modes. (See Ring Delay on page 36.) Fax Only 6 Fax Only mode will automatically answer every call. If the call is a fax your machine w...
Page 46 - Receive Mode settings
Chapter 6 36 Receive Mode settings 6 Ring Delay 6 The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine choose the maximum number of rings. (See Operation from extension te...
Page 47 - If Fax Detect is; Additional receiving; Out of Paper Reception
Receiving a Fax 37 6 Fax Detect 6 If Fax Detect is On : 6 Fax Detect is turned On as default. The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset you are using, just replace the handset. Your mach...
Page 48 - Voice Operations; Telephone Service for
38 7 Voice Operations 7 Voice calls can be made either with an extension or external telephone, by dialling manually, or by using Speed Dial numbers. Tone or pulse (Not Available for New Zealand) 7 If you are using an external telephone and have a pulse dialling service, but need to send tone signal...
Page 49 - FaxStream
Telephone and External devices 39 7 What is the Advantage of using Telstra ® FaxStream ® Duet ® Function? 7 Using Telstra ® FaxStream ® Duet ® is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the...
Page 50 - Turning off Distinctive Ring; Caller ID
Chapter 7 40 Registering the Distinctive Ring pattern 7 Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice calls - only Faxes. You cannot change the receive mode to another mode whi...
Page 51 - How Does the Caller ID Work?; Viewing Caller ID List; Printing Caller ID List
Telephone and External devices 41 7 How Does the Caller ID Work? 7 The Caller ID Appears on the Display When Your Telephone Rings 7 As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the Speed Dial. Once you answer the call, the caller’s ID dis...
Page 52 - FaxAbility; How Does FaxAbility Work?
Chapter 7 42 Telephone Service for New Zealand 7 FaxAbility 7 FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its rin...
Page 53 - How to Turn FaxAbility OFF or ON
Telephone and External devices 43 7 How to Turn FaxAbility OFF or ON 7 The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat steps a - c ; Step b is where you can choose either On or Off . Call Waiting beeps caused by incoming ca...
Page 57 - Connecting an external; Connections
Telephone and External devices 47 7 Connecting an external TAD (telephone answering device) 7 You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling ...
Page 58 - External and extension
Chapter 7 48 Recording an outgoing message (OGM) on an external TAD 7 Timing is important in recording this message. a Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) b Limit yo...
Page 59 - Using remote codes; Remote Activation Code; Remote Deactivation Code
Telephone and External devices 49 7 Operation from extension telephones 7 If you answer a fax call on an extension or an external telephone plugged into the correct socket on the machine, you can make your machine take the call by using the Remote Activation Code. When you press the Remote Activatio...
Page 60 - Changing the remote codes
Chapter 7 50 Changing the remote codes 7 If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is l 5 1 ( l 9 1 for New Zealand). The preset Remote Deactivation Code is # 5 1 ( # 9 1 for New Zealand). If you want to, you can replace them with y...
Page 61 - How to Dial; Manual dialling; Fax Redial
51 8 8 How to Dial 8 Manual dialling 8 Press all of the digits of the fax or telephone number. Speed Dialling 8 a Press ( Speed Dial ). b Press OK and the # (hash) key, and then the two digit Speed Dial number using the dial pad. Note If the LCD shows Not Registered when you enter a Speed Dial numbe...
Page 62 - Storing numbers; Storing a pause
Chapter 8 52 Storing numbers 8 You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number. Note If you lose electrical power, the Quick Dial numbers t...
Page 64 - Fax reports; Printing Reports
54 9 Fax reports 9 You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report 9 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and...
Page 65 - Reports; How to print a report
Printing Reports 55 9 Fax Journal (activity report) 9 You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can still print the report by following the steps in Reports on page 55. The default setting i...
Page 67 - Section III; Copy
Page 68 - How to copy; Entering Copy mode; Making a single copy; Making multiple copies; Stop copying
58 10 How to copy 10 Entering Copy mode 10 Press ( Copy ) to enter Copy mode. The default mode is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode after the last copy operation. (See Mode Timer on page 21.) The LCD shows the default copy settings: 1 Copy Ratio...
Page 74 - Paper options
Chapter 10 64 Paper options 10 Paper Type 10 If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of copies (up to 99). d Press Copy Opti...
Page 75 - Section IV; Direct Printing
Section IV Direct Printing IV Printing photos from a memory card or USB Flash memory drive 66 Printing photos from a camera (MFC-295CN only) 77
Page 76 - PhotoCapture CenterTM; Printing photos from a memory
66 11 Note The MFC-253CW, MFC-255CW and MFC-257CW only support memory cards. PhotoCapture Center™ Operations 11 Printing from a memory card or USB Flash memory drive without a PC 11 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or USB...
Page 78 - Getting started
Chapter 11 68 Getting started 11 Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive 2 SD, SDHC 3 Memory Stick™, Memory Stick PRO™ 4 xD-Picture Card™ IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible came...
Page 79 - How to print from a
Printing photos from a memory card or USB Flash memory drive 69 11 How to print from a memory card or USB Flash memory drive 11 Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly...
Page 80 - Printing Photos
Chapter 11 70 d Press a or b to choose the type of paper you are using, Plain Paper , Inkjet Paper , Brother BP71 or Other Glossy . Press OK . e Press a or b to choose the paper size you are using, A4 or Letter . Press OK . f Press Colour Start to print. Printing Photos 11 Before you can print an in...
Page 82 - Print speed and Quality
Chapter 11 72 f Press a or b to choose the paper size you are using, Letter , A4 , 10x15cm or 13x18cm . Press OK . If you chose Letter or A4, go to step g . If you chose another size, go to step h . g Press a or b to choose the print size ( 8 x 10cm , 9 x 13cm , 10 x 15cm , 13 x 18cm , 15 x 20cm...
Page 83 - Print Size; Borderless printing
Printing photos from a memory card or USB Flash memory drive 73 11 Print Size 11 This setting is available only when you choose Letter or A4 in the paper size setting. a Press Menu , 4 , 4 . b Press a or b to choose the print size you are using, 8 x 10cm , 9 x 13cm , 10 x 15cm , 13 x 18cm , 15 x 20c...
Page 84 - Date Print; Scan to a memory card
Chapter 11 74 Date Print 11 You can print the date if it is already in the data on your photo. The date will be printed on the lower right corner. If the data doesn’t have the date information, you cannot use this function. a Press Menu , 4 , 9 . b Press a or b to choose On (or Off ). Press OK . c P...
Page 85 - Changing the image quality
Printing photos from a memory card or USB Flash memory drive 75 11 e Do one of the following: To change the quality press OK and go to step f . To start scanning press Mono Start or Colour Start . f Press a or b to choose the quality, and then press OK . Do one of the following: To change the ...
Page 87 - PictBridge requirements; Printing photos from a camera
77 12 12 Printing photos directly from a PictBridge camera 12 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos fr...
Page 88 - Printing Images
Chapter 12 78 Printing Images 12 Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. 1 USB direct interface b Tu...
Page 91 - Section V; Software
Section V Software V Software and Network features 82
Page 93 - Section VI; Appendixes
Section VI Appendixes V I Safety and Legal 84 Troubleshooting and Routine Maintenance 102 Menu and Features 131 Specifications 146
Page 94 - Choosing a location
84 A Choosing a location A Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10 ° C and 35 ° C. WARNING DO NOT pu...
Page 95 - To use the machine safely
Safety and Legal 85 A To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone l...
Page 98 - CAUTION
88 CAUTION DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
Page 100 - Important safety instructions
90 Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 DO NOT use this product near water. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing se...
Page 101 - IMPORTANT-For Your Safety; Disconnect device
Safety and Legal 91 A IMPORTANT-For Your Safety A To ensure safe operation the two-pin plug or the three-pin plug supplied must be inserted only into a standard two-pin power point or three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with t...
Page 102 - Important Information for Australia
92 Important Information for Australia A Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scan...
Page 104 - Important Information for New Zealand; Important Safety Instructions
94 Important Information for New Zealand A Important Safety Instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine. Do not us...
Page 107 - Important Information for Some Countries
Safety and Legal 97 A Important Information for Some Countries A Important Safety Instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of ...
Page 108 - Radio interference
98 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: If the power cord is damaged or frayed. If the product has been spilled by liquid. If the product has been exposed to rain or water. If the product does not oper...
Page 109 - International ENERGY STAR
Safety and Legal 99 A International ENERGY STAR ® Qualification Statement A The purpose of the International ENERGY STAR ® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR ® Partner, Brother Industries, Ltd. has determined that this pro...
Page 110 - Legal limitations for copying
100 Legal limitations for copying A It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or...
Page 111 - Trademarks
Safety and Legal 101 A Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark ...
Page 112 - Troubleshooting; If you are having difficulty with your machine; Troubleshooting and Routine
102 B Troubleshooting B If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us ...
Page 115 - Receiving Faxes; Handling Incoming Calls
Troubleshooting and Routine Maintenance 105 B Receiving Faxes Difficulty Suggestions Cannot receive a fax Check the line cord connection. Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 34.) If you often have interference on the telephone line, try c...
Page 117 - Software Difficulties; PhotoCapture CenterTM Difficulties
Troubleshooting and Routine Maintenance 107 B Software Difficulties Difficulty Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. ‘Device Busy’ Make sure the machine is not showing an error message on...
Page 118 - Network Difficulties
108 Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports on page 55) and check the current Network settings printed in this list. (MFC-295CN only) Reconnec...
Page 119 - Dial Tone detection; Telephone line interference
Troubleshooting and Routine Maintenance 109 B Dial Tone detection B When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects...
Page 120 - Error and maintenance messages
110 Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct...
Page 127 - Printer jam or paper jam
Troubleshooting and Routine Maintenance 117 B Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. b Pull out the jammed...
Page 129 - Routine maintenance; Replacing the ink cartridges
Troubleshooting and Routine Maintenance 119 B h Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap. IMPORTANT Make sure you pull out the paper support until it clicks. Routine maintenan...
Page 133 - Cleaning the scanner glass
Troubleshooting and Routine Maintenance 123 B c Lift the paper tray cover and remove anything that is stuck inside the paper tray. d Wipe the inside and outside of the paper tray with a dry, lint-free soft cloth to remove dust. e Close the output paper tray and put the paper tray firmly back in the ...
Page 135 - Cleaning the print head; Checking the print quality
Troubleshooting and Routine Maintenance 125 B Cleaning the print head B To maintain good print quality, the machine will automatically clean the print head. You can start the cleaning process manually if there is a print quality problem. Clean the print head and ink cartridges if you get a horizonta...
Page 136 - Checking the print alignment
126 g The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.No Press 1 ( Yes ). The machine starts cleaning the print head. h After cleaning is finished, press Colour Start . The machine starts printing the Print Quality Check Sheet again and then returns to step d . i Press Stop/E...
Page 137 - Checking the ink volume; Machine Information; Checking the serial number; Reset functions
Troubleshooting and Routine Maintenance 127 B Checking the ink volume B You can check the ink that is left in the cartridge. a Press Menu , 8 , 3 . b The LCD shows the ink volume. c Press a or b to choose the colour you want to check. d Press Stop/Exit . Note You can check the ink volume from your c...
Page 138 - How to reset the machine; Packing and shipping
128 How to reset the machine B a Press Menu , 0 , 7 . ( Menu , 0 , 6 for New Zealand.) b Press a or b to choose the reset function you want to use.Press OK . c Press 1.Reset or 2.Exit . d Press 1 to confirm. Packing and shipping the machine B When you transport the machine, use the packing materials...
Page 141 - programming; Menu table; Memory storage; Menu keys
131 C C On-screen programming C Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created ...
Page 143 - Menu Table
Menu and Features 133 C Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options ...
Page 155 - Entering Text
Menu and Features 145 C Entering Text C When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most number keys have three or four letters printed on keys. The keys for 0 , # and l do not have printed letters because they are used for speci...
Page 156 - Specifications
146 D General D Specifications D Printer Type Inkjet Print Method Mono: Colour: Piezo with 94 × 1 nozzle Piezo with 94 × 3 nozzles Memory Capacity 32 MB LCD (liquid crystal display) 16 characters × 1 line Power Source (Taiwan) AC 100 to 120 V 50/60 Hz (Other Countries) AC 220 to 240 V 50/60 Hz Power...
Page 158 - Print media
148 Print media D 1 For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. 2 Use only transparencies recommended for inkjet printing. 3 See Paper type and size for each operation on page 16. Paper ...
Page 164 - Scanner
154 Scanner D 1 For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. 2 Windows ® XP in this User’s Guide includes Windows ® XP Home Edition, Windows ® XP Professional, and Windows ® XP Professional x64 Edition. 3 Maximum 1200 × 1200 dpi scanning whe...
Page 165 - Printer
Specifications 155 D Printer D 1 Print only via network. 2 For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. 3 Based on Brother standard pattern.A4 size in draft mode. 4 When you set the Borderless feature to On. 5 See Paper type and size for eac...
Page 166 - Interfaces
156 Interfaces D 1 Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported ...
Page 167 - Computer requirements
Specifications 157 D Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version Supported PC Software Functions PC Interface Processor Minimum Speed Minimum RAM Recommended RAM Hard Disk Space to install For Drivers For Applications Wi...
Page 168 - Consumable items
158 Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes ...
Page 171 - Index
Index 161 E E A ADF (automatic document feeder) .... 18 , 28 Answering machine (TAD) ....................... 47 connecting ............................................ 47 Apple Macintosh See Software User's Guide on the CD-ROM. Automatic fax receive ............................................ 34 Fa...
Page 175 - For New Zealand Only:
For Australia Only: Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the S...
Page 176 - Visit us on the World Wide Web
Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or theirdealers will only support machines purchased in their own countries.