Page 2 - If you need to call Customer Service; * The serial number can be displayed on the LCD screen
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-2820, FAX-2920, MFC-7220 and MFC-7225N (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number can be displayed on the LCD screen (Menu/S...
Page 3 - Brother numbers; Register your product; Note; You can check here for Brother driver updates.; For Customer Service; IMPORTANT; from within
i Brother numbers Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt; ■ may ...
Page 4 - Ordering accessories and supplies
ii Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed i...
Page 5 - Notice - Disclaimer of Warranties
iii Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL...
Page 6 - Brother; within the applicable warranty
iv Brother ® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty") is given only to the original end-use/retail purchaser(referred to in this warranty as "OriginalPurchaser") of the accompanying product,consumables and acces...
Page 7 - Retain your original; • This warranty gives you certain rights and
v Brother ® One Year Limited Warranty and Replacement Service (USA only) Brother reserves the right to supply arefurbished or remanufactured replacementMachine and/or accompanying Consumableand Accessory Items and use refurbishedparts provided such replacement productsconform to the manufacturer's s...
Page 9 - Safety precautions; We use the following icons throughout this User’s Guide.; To use the machine safely; Printing a fax from the memory; WARNING
vii Safety precautions We use the following icons throughout this User’s Guide. To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. Note (For FAX-2820 and MFC-7220) If there are faxes in the machine's memory, you need to print...
Page 10 - CAUTION; washing machine, in a wet basement or near a swimming pool.
viii After you use the machine, some internal parts are extremely HOT! To prevent injures, be careful not to put your fingers in the area shown in the illustration. The fuser unit is marked with a caution label. Please do not remove or damage the label. ■ Use caution when installing or modifying tel...
Page 11 - Quick Reference Guide; Sending Faxes
ix Quick Reference Guide Sending Faxes Automatic Transmission 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Start . Storing numbers Storing One-Touch Dial numbers 1 Press Menu/Set , 2 , 3 ...
Page 12 - Making copies
x Using Search 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Search/Speed Dial , and then enter the first letter of the name you’re looking for. 4 Press or to search the memory. 5 Press Start . Making copies Single copy 1 Press ( Copy ) to illuminate it in green. ...
Page 13 - Table of Contents; Introduction; To view Documentation (For Windows; Getting started
xi Table of Contents 1 Introduction Using this Guide .................................................................................................. 1-1Choosing a location ............................................................................................. 1-2How to access the complete U...
Page 14 - Setup Send
xii Security ..........................................................................................................2-9TX Lock (FAX-2820 and MFC-7220 only) .....................................................2-9 Setting up the password ...............................................................
Page 15 - Setup Receive
xiii 4 Setup Receive Basic receiving operations ................................................................................... 4-1 Choosing the Receive Mode ........................................................................ 4-1 To select or change your Receive Mode ..........................
Page 16 - Standard telephone and FCC Notices; Troubleshooting and routine maintenance
xiv 8 Making copies Using the machine as a copier ............................................................................8-1 Enter Copy mode...........................................................................................8-1Making a single copy ...........................................
Page 17 - Appendix A
xv If you are having difficulty with your machine ............................................ 11-11Improving the print quality .........................................................................11-16Cleaning the drum unit ..........................................................................
Page 18 - Appendix B; At the same time, you can download the manual for setting up and; Index
xvi B Appendix B On-screen programming ..................................................................................... B-1 Menu table .................................................................................................... B-1Memory storage.............................................
Page 19 - Using this Guide; Bold; Italics; Warnings tell you what to do to prevent possible personal injury.
1 - 1 1 Using this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Introduction Bold Bold typeface identifies specifi...
Page 20 - Choosing a location; Avoid placing your machine in a high-traffic area.
Introduction 1 - 2 1 Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10...
Page 22 - Turn on your Macintosh; Documentation; How to find Scanning instructions; Scanning from a Macintosh; PageManager
Introduction 1 - 4 1 To view Documentation (For Macintosh ® ) 1 Turn on your Macintosh ® . Insert the Brother CD-ROM labeled Macintosh ® into your CD-ROM drive. The following window will appear. 2 Double-click the Documentation icon. 3 The select Language screen appears, double-click your language. ...
Page 23 - Control panel overview
Chapter 1 1 - 5 Control panel overview FAX-2820 and FAX-2920 have the same keys. MFC-7220 and MFC-7225N have the same keys. 01/01 00:00 Fax 01/01 00:00 Fax
Page 24 - Fax and telephone keys:
Introduction 1 - 6 1 1 One-Touch Keys These 10 keys give you instant access to 10 (MFC-7220 and MFC-7225N) or 20 (FAX-2820 and FAX-2920) previously stored dial numbers. 2 Fax and telephone keys: Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers. Hook/Hold...
Page 25 - Load document; Pull out the ADF document support.
Chapter 1 1 - 7 Load document You can send a fax, make copies, and scan from the ADF (automatic document feeder). Note The Scan feature is not available for FAX-2820 and FAX-2920. Using the automatic document feeder (ADF) FAX-2820 and MFC-7220: The ADF can hold up to 20 pages, feeding each one indiv...
Page 26 - About paper; Recommended paper
Introduction 1 - 8 1 About paper Recommended paper To get the best print quality, we suggest using the following paper. ■ Use paper that is made for plain-paper copying. ■ Use paper that is 20 to 24 lb (75 to 90 g/m 2 ). ■ Use neutral paper. Do not use acidic or alkaline paper. ■ Use long-grain pape...
Page 27 - Paper capacity of the paper trays
Chapter 1 1 - 9 Paper capacity of the paper trays CAUTION Do not use the following types of paper or envelopes; they may cause a paper jam and damage your machine. ■ Do not use : • Inkjet paper; • Coated paper, such as vinyl coated paper; • Pre-printed or highly textured paper, or paper with an embo...
Page 28 - How to load paper; Put paper in the paper tray.
Introduction 1 - 10 1 How to load paper To load paper or other media in the paper tray 1 Pull the paper tray completely out of the machine. 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size.Check that the guides are firmly in the slots. Note For Legal size pap...
Page 29 - The side to be printed on must be face up.
Chapter 1 1 - 11 Note When you put paper in the paper tray, please remember the following: ■ Check that the paper is flat in the tray and below the maximum paper mark, and that the paper guides are touching the sides of the paper stack. ■ The side to be printed on must be face down. To load paper or...
Page 30 - About fax machines; Custom features; Why should there be problems?; is to get a second phone
Introduction 1 - 12 1 About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming cal...
Page 31 - Fax tones and handshake; Start; and they will continue for
Chapter 1 1 - 13 Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialing. During that tim...
Page 32 - Initial setup; Setting the Date and Time; Sleep Time
2 - 1 2 2 Initial setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No...
Page 33 - Setting the Station ID; Composing the electronic Cover
Chapter 2 2 - 2 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. 1 Press Menu/Set , 0 , 3 . 2 Enter your fax number (up to 20 digits). Press Menu/Set . 3 Enter your telephone number (up to 20 digits). Press Menu/Set . (If the t...
Page 34 - General Setup
Getting started 2 - 3 2 General Setup Setting the Mode Timer (FAX-2820 and FAX-2920 only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you ...
Page 35 - Setting the Paper Type; Setting the Paper Size
Chapter 2 2 - 4 Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu/Set , 1 , 2 . 2 Press ▲ or ▼ to select Plain , Thin , Thick , Thicker , Transprncy (Transparency) or Recycled (Recycled Paper). Press Menu/Set . 3 Press Stop/Exit ....
Page 36 - Setting the Ring Volume; Setting the Beeper Volume; OR
Getting started 2 - 5 2 Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. 1 Press Menu/Set , 1 , 4 , 1 . 2 Press ▲ or ▼ to select Low , Med , High or Off . Press Menu/Set . 3 Press Stop/Exit . — OR — You can adjust the ring volume when your machine is idle (n...
Page 37 - Setting the Handset Volume
Chapter 2 2 - 6 Setting the Handset Volume 1 Press Menu/Set , 1 , 4 , 4 . 2 Press ▲ or ▼ to select High or Low . Press Menu/Set . 3 Press Stop/Exit . — OR — You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High . The default se...
Page 38 - Setting Volume Amplify; Choosing the Handset; Toner Save
Getting started 2 - 7 2 Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify) on page 2-6 before you do the following steps; 1 Press Menu/Set , 1 , 4 , 5 . 2 If none of the users are hearing-impaired, press ▲ or ▼ to select Vol Amplify:Off , and then press Men...
Page 39 - off; Setting the LCD Contrast
Chapter 2 2 - 8 Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a F...
Page 40 - Security; Setting up the password; Changing the TX Lock password
Getting started 2 - 9 2 Security You can set up your machine with multiple levels of security using TX Lock (FAX-2820 and MFC-7220 only), Memory Security (FAX-2920 and MFC-7225N only) and Setting Lock. TX Lock (FAX-2820 and MFC-7220 only) TX Lock lets you prevent unauthorized access to the machine. ...
Page 41 - Turning TX Lock on; Turning TX Lock off; Turning off Remote Fax Options
Chapter 2 2 - 10 Turning TX Lock on 1 Press Menu/Set , 1 , 8 , 1 . 2 Press ▲ or ▼ to select Set TX Lock . Press Menu/Set . 3 Enter the registered four-digit password. Press Menu/Set . The machine goes offline and the LCD shows TX Lock Mode . Turning TX Lock off 1 Press Menu/Set . Enter the registere...
Page 43 - Setting Lock
Chapter 2 2 - 12 Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings. While Setting Lock is On , the following operations are NOT available without password: ■ Date & Time ■ Station ID ■ Set Quick-Dial (One-Touch Dial, Speed-Dial and Setup Groups) ■ Mode Timer ...
Page 44 - Changing the Setting Lock password; Turning Setting Lock on; Turning Setting Lock off
Getting started 2 - 13 2 Changing the Setting Lock password 1 Press Menu/Set , 1 , 8 , 2 . 2 Press ▲ or ▼ to select Set Password . Press Menu/Set . 3 Enter the registered four-digit password. Press Menu/Set . 4 Enter a four-digit number for the new password. Press Menu/Set . 5 If the LCD shows Verif...
Page 45 - How to enter Fax mode; Fax; How to dial; Manual dialing; numbers; Shift
3 - 1 3 How to enter Fax mode Before sending faxes or changing fax send or receiving settings, make sure ( Fax ) is illuminated in green. If it is not, press ( Fax ) to enter Fax mode. The default setting is Fax mode. How to dial You can dial in any of the following ways. Manual dialing Press all of...
Page 46 - Press; If the LCD shows; when; Search; and the navigation
Setup Send 3 - 2 3 Speed-Dialing Press Search/Speed Dial , # , and then the three digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) Note If the LCD shows Not Registered when you enter the One-Touch or Speed-Dial number, a number has not been stored at this location. Search You c...
Page 47 - Fax Redial; How to Fax; Faxing from the ADF; Manual transmission; and listen for a
Chapter 3 3 - 3 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause , and then press Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Start . Redial/Pause only works if you dialed from th...
Page 48 - Out of Memory message; Real Time
Setup Send 3 - 4 3 Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up. 2 If it is not illuminated in green...
Page 49 - Contrast; Fax Resolution; Resolution
Chapter 3 3 - 5 Contrast If your document is very light or very dark, you may want to change the contrast. Use Light to send a light document. Use Dark to send a dark document. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Menu/Set , 2 , 2 , 1 . 4 Press ▲ or ▼ to ...
Page 50 - Dual Access; Real Time Transmission
Setup Send 3 - 6 3 Dual Access You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number. Note ■ The number of pages you can scan into the memory will vary depending on the data th...
Page 51 - Broadcasting; Setting up Groups; Access codes and credit card
Chapter 3 3 - 7 Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Press Menu/Set between each of the numbers. Use Search/Speed Dia...
Page 52 - Checking job status; Canceling a fax in progress
Setup Send 3 - 8 3 Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) 1 Press Menu/Set , 2 , 6 . 2 If you have more than one job waiting, press ▲ or ▼ to scroll through the list. 3 Press Stop/Exit . Canceling a fax...
Page 53 - Composing your own comments; Entering Text; Cover page for the next fax only
Chapter 3 3 - 9 Advanced sending operations Composing the electronic Cover Page The Cover Page is sent to the receiving party’s machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you are dialing manually, the name is left blank. The Cover Page shows your Stat...
Page 54 - Send a cover page for all faxes; Using a printed cover page; Overseas Mode
Setup Send 3 - 10 3 5 Press ▲ or ▼ to select one of the standard or your own comments. Press Menu/Set . 6 Enter two digits to show the number of pages you are sending. Press Menu/Set . (For example, press 0 , 2 for 2 pages or enter 0 0 to leave the number of pages blank. If you make a mistake, press...
Page 55 - Delayed Fax; Delayed Batch Transmission
Chapter 3 3 - 11 Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Menu/Set , 2 , 2 , 3 . 4 Press Menu/Se...
Page 56 - Setting up Polled Transmit; Canceling a
Setup Send 3 - 12 3 Setting up Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Everyone who is involved in Polling needs to set up their machines for Polling. Note ■ When someone polls your machine to receive a ...
Page 57 - Basic receiving operations; Choosing the Receive Mode
4 - 1 4 Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. Setup Receive LCD How it works When to use it Fax Only (automatic receive) The machine automatically answers every call as a fax. ...
Page 58 - Setting the Ring Delay; Operation from extension telephones
Setup Receive 4 - 2 4 To select or change your Receive Mode 1 Press Menu/Set , 0 , 1 . 2 Press ▲ or ▼ to select Fax Only , Fax/Tel , External TAD or Manual . Press Menu/Set . 3 Press Stop/Exit . Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax...
Page 59 - only; Easy Receive; Operation from extension
Chapter 4 4 - 3 Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel , you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.) This pseudo/double-rin...
Page 61 - Setting Fax Storage; Setting the Print Density; Polling
Chapter 4 4 - 5 Advanced receiving operations Printing a fax from the memory If you have selected Fax Storage ( Menu/Set , 2 , 5 , 1 ), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) 1 Press Menu/Set , 2 , 5 , 3 . 2 Press Start . Settin...
Page 62 - Setting up Sequential Polling Receive
Setup Receive 4 - 6 4 Setting up Sequential Polling Receive Your machine can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed. 1 If it is not illuminated in green, press ( Fax ). 2 Press Menu/Set , 2 , 1 ...
Page 63 - Storing One-Touch numbers
5 - 1 5 Storing numbers for easy dialing You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. Note If you lose electrical power, the quic...
Page 64 - Storing Speed-Dial numbers; How to change the stored number or name:
Quick-Dial numbers and dialing options 5 - 2 5 Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( Search/Speed Dial , # , the three-digit number, and Start ). The machine can store 200 Speed-Dial numbers. 1 Press Menu/Set , 2 ,...
Page 65 - AND; Printing reports
Chapter 5 5 - 3 Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Start or Search/Speed Dial , # , the three-digit location and Start . First, you...
Page 66 - Dialing options; Pause
Quick-Dial numbers and dialing options 5 - 4 5 Dialing options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the acces...
Page 67 - Changing Remote Fax Options; Setting up Fax Forwarding; Remote Fax Options
6 - 1 6 Setting Remote Fax Options Note ■ You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive*—OR—Off. *MFC-7220 and MFC-7225N only ■ If received faxes are still in the machine’s memory when you change the remote fax options, an LCD question wi...
Page 69 - Running PC-FAX Receiving
Chapter 6 6 - 3 PC Fax Receive (MFC-7220 and MFC-7225N only) If you turn on the PC Fax Receive feature your machine will store your received fax in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or ...
Page 70 - Changing Remote; to
Remote Fax Options 6 - 4 6 Turning off Remote Fax Options 1 Press Menu/Set , 2 , 5 , 1 . 2 Press ▲ or ▼ to select Off . Press Menu/Set . 3 Press Stop/Exit . Note If you set the remote fax options to Off and received faxes are left in your machine’s memory, follow the LCD messages that appear after S...
Page 71 - Remote Retrieval; long beep — Fax messages
Chapter 6 6 - 5 Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Press Menu/...
Page 72 - Remote commands; give two short beeps and you must enter a remote command.
Remote Fax Options 6 - 6 6 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands O...
Page 73 - Retrieving fax messages
Chapter 6 6 - 7 Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have me...
Page 75 - Setting the Journal Period; How to print a report; Reports
Chapter 7 7 - 2 Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on Printing reports. The default setting is Every 50 Faxes . ...
Page 76 - Enter Copy mode; Before making copies, make sure that; Making a single copy; The LCD shows the default copy setting
8 - 1 8 8 ‘ Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that ( Copy ) is illuminated in green. If it is not, press ( Copy ) to enter Copy mode. The default setting is Fax mode. You can change th...
Page 77 - Making multiple copies; Copy; Sorting copies; Stop copying; Options; Setting the Mode; Options key
Chapter 8 8 - 2 Making multiple copies 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Start . Note To sort the copies, press Options and ▲ or ▼ to select Stack/Sort . (See Sorting copies using the ADF on...
Page 78 - Using the Options key; Use the; The factory settings are shown in Bold.; if you have finished choosing settings.
Making copies 8 - 3 8 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Note The factory settings are shown in Bold. After you choose your settings by pressing Menu/Set , the LCD shows Set temporarily . Press Start if you have finishe...
Page 81 - down; in the direction shown below.
Chapter 8 8 - 6 Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. Note ■ Please make sure paper size is set to Letter , Legal or A4 . ■ You can use N in 1 copy ...
Page 82 - Adjusting contrast
Making copies 8 - 7 8 Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Quality 1 Press Menu/Set , 3 , 1 . 2 Press ▲ or ▼ to select Auto , Text or Photo . Press Menu/Set . 3 Press S...
Page 84 - This equipment is hearing-aid compatible.; Important information
10 - 1 10 10 Standard telephone and FCC NoticesThese notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispat...
Page 85 - Important
Chapter 10 10 - 2 Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation100 Somerset Corporate BoulevardBridgewater, NJ 08807-0911 USATEL: (908) 704-1700 declares, that the products Product Name: FAX-2820, FAX-2920, MFC-7220 ...
Page 86 - Disconnect device; Compliance Statement; Laser safety; Internal laser radiation
Important information 10 - 3 10 Disconnect device This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely. LAN connection (MFC-7225N only) International E NERGY ...
Page 87 - Important safety instructions
Chapter 10 10 - 4 Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid or aerosol cleaners. Us...
Page 88 - Trademarks
Important information 10 - 5 10 D Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: • When the power cord is damaged or frayed. • If liquid has been spilled into the product. • If the product has been exposed ...
Page 89 - Troubleshooting; Error messages
11 - 1 11 Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need more help, t...
Page 94 - Forwarding faxes to; Setting PC Fax Receive
Troubleshooting and routine maintenance 11 - 6 11 Checking if the machine has faxes in its memory 1 Press Menu/Set , 9 , 0 , 1 . 2 If the LCD shows No Data , there are no faxes left in the machine’s memory. — OR — If the LCD shows Enter Fax No. there are faxes in the machine’s memory. • You can tran...
Page 95 - Document jams; Open the control panel cover.; Paper jams; Paper is jammed inside the machine; After you have just used the
Chapter 11 11 - 7 Document jams If the document is jammed, follow the steps below. Document was not inserted or fed properly, or was too long 1 Open the control panel cover. 2 Carefully pull the jammed document toward the front of the machine. 3 Close the control panel cover. Press Stop/Exit . Paper...
Page 96 - Open the front cover.
Troubleshooting and routine maintenance 11 - 8 11 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 5 Put t...
Page 99 - If you are having difficulty with your machine
Chapter 11 11 - 11 If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. The Brother Solutions Center...
Page 104 - Improving the print quality
Troubleshooting and routine maintenance 11 - 16 11 Improving the print quality Examples of poor print quality Recommendation Faint Check the machine’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a location on page 1-2.) If the whol...
Page 105 - Cleaning the drum unit
Chapter 11 11 - 17 White Spots on black text and graphics at 3.1 in. (78.5 mm) intervals Black Spots at 3.1 in. (78.5 mm) intervals Cleaning the drum unit Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed...
Page 108 - Compatibility
Troubleshooting and routine maintenance 11 - 20 11 Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. 1 Press Menu/Set , 2 ...
Page 109 - Close the carton and tape it shut.; Routine maintenance; Do
Chapter 11 11 - 21 0 Pack the drum unit and toner cartridge assembly, AC cord and printed materials in the original carton as shown below: Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use wi...
Page 110 - Cleaning the scanner glass; not
Troubleshooting and routine maintenance 11 - 22 11 2 Wipe the outside of the machine with a soft cloth to remove dust. 3 Remove anything that is stuck inside the paper tray. 4 Wipe the inside of the paper tray with a soft cloth to remove the dust. 5 Re-load the paper and put the paper tray in the ma...
Page 111 - Just after you have used the
Chapter 11 11 - 23 2 Open the front cover and pull out the drum unit and toner cartridge assembly. 3 Gently clean the laser scanner window by wiping it with a clean soft, dry cloth. Do not use isopropyl alcohol. 4 Put the drum unit and toner cartridge assembly back into the machine. 5 Close the fron...
Page 112 - Cleaning the corona wire; Close the front cover.; Cleaning the laser scanner; may have vertical black stripes on them.
Troubleshooting and routine maintenance 11 - 24 11 Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. 2 C...
Page 113 - Just after you use the machine,
Chapter 11 11 - 25 How to replace the toner cartridge 1 Open the front cover and pull out the drum unit and toner cartridge assembly. 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. 3 Unpack the new toner cartridge. Place the used toner cartridge into the al...
Page 114 - Remove the protective cover.; Do not
Troubleshooting and routine maintenance 11 - 26 11 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove the protective cover. 6 Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in ...
Page 115 - up to
Chapter 11 11 - 27 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position ( ▼ ) before reinstalling the drum unit and toner cartridge assembly. 8 Install the drum unit and toner cartridge assembly...
Page 116 - Unpack the new drum unit.; When the LCD shows
Troubleshooting and routine maintenance 11 - 28 11 1 Open the front cover and pull out the drum unit and toner cartridge assembly. 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. Note Discard the used drum unit according to local regulations, keeping it sepa...
Page 117 - Machine Information; Checking the Serial Numbers; Checking the Page Counters; Checking the Drum Life; new
Chapter 11 11 - 29 Machine Information Checking the Serial Numbers You can view the machine’s serial number on the LCD. 1 For FAX-2820,FAX-2920 and MFC-7220, press Menu/Set , 4 , 1 . — OR — For MFC-7225N, press Menu/Set , 6 , 1 . 2 Press Stop/Exit . Checking the Page Counters You can view the machin...
Page 118 - Distinctive Ring; If you need; Each; there is
A - 1 A Setting up telephone services Your machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer. Note ■ If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom fea...
Page 119 - please call your telephone company; Turning off the Distinctive Ring
A - 2 Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Note If the ring patter...
Page 120 - To; Caller ID; Printing; Viewing Caller ID List; Printing Caller ID List
Appendix A A - 3 Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 4-2.) Caller ID Note The Caller ID feature lets you use the Caller ID subscriber service offered by ma...
Page 121 - Easy; For Fax/Tel mode only
A - 4 Call Waiting The Call Waiting feature lets you use the Call Waiting subscriber service offered by many local telephone companies. This feature enables you to take a second call on your machine, without disconnecting the first caller. 1 To answer a Call Waiting signal while you are talking on t...
Page 122 - Changing the remote codes; external
Appendix A A - 5 Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes The preset Fax Receive Code is 51 . The pre...
Page 123 - line; Improper Setup
A - 6 The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in ...
Page 124 - Set the Receive Mode to; Roll over phone lines; Your machine will work best on a; Two-line phone system
Appendix A A - 7 6 Set the Receive Mode to External TAD . (See Choosing the Receive Mode on page 4-1.) Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to ...
Page 126 - . All incoming calls
Appendix A A - 9 Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to conne...
Page 127 - Menu table; Memory storage
B - 1 B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created ...
Page 128 - Navigation keys
Appendix B B - 2 Navigation keys You can access the menu mode by pressing Menu/Set . When you enter the menu, the LCD scrolls. Press 1 for General Setup menu — OR — Press 2 for Fax menu — OR — Press 3 for Copy menu Press 0 for Initial Setup You can scroll more quickly through each menu level by pres...
Page 137 - Inserting spaces
B - 11 Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most of the number keys have three or four letters printed on them. The keys for 0 , # and do not have printed letters because they are used for special characters. ...
Page 138 - Glossary; Reduces the size of incoming faxes.
G - 1 G Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the machine or an external phone. Automat...
Page 142 - Specifications
S - 1 S Product description General Specifications Memory Capacity 8 MB (FAX-2820) 16 MB (MFC-7220 and FAX-2920) 32 MB (MFC-7225N) Automatic Document Feeder (ADF) FAX-2820 and MFC-7220: Up to 20 pages (20 lb/Letter (80 g/m 2 )) FAX-2920 and MFC-7225N: Up to 30 pages (staggered) Recommended Environme...
Page 144 - Print media
Specifications S - 3 Print media Copy Paper Input Paper Tray ■ Paper type: Plain paper, Recycled paper or Transparencies 2 ■ Paper size: A4, Letter, Legal 1 , Executive, A5, A6, B5 and B6 For more details, see About paper on page 1-8. ■ Paper Weight: 16 - 28 lb (60 - 105 g/m 2 ) ■ Maximum paper tray...
Page 146 - Printer
Specifications S - 5 Scanner (MFC-7220 and MFC-7225N only) Printer Color/Monochrome Monochrome TWAIN Compliant Yes (Windows ® 98/98SE/Me/2000 Professional/XP/Windows NT ® Workstation Version 4.0) Mac OS ® 9.1 - 9.2/Mac OS ® X 10.2.4 or greater WIA Compliant Yes (Windows ® XP) Resolution Up to 1200 ×...
Page 147 - Interfaces; Visit us at
S - 6 Interfaces Note Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface. Please make sure you use a USB 2.0 inte...
Page 148 - Computer requirements
Specifications S - 7 Computer requirements Minimum System Requirements Computer Platform & Operating System Version Processor Minimum Speed Minimum RAM Recommended RAM Available Hard Disk Space for Drivers for Applications (MFC-7220 and MFC-7225N only) Windows ® Operating System 98, 98SE Pentium...
Page 149 - Consumable items
S - 8 Consumable items Note Toner life expectancy will vary depending upon the type of average print job. Note There are many factors that determine the actual drum life, such as temperature, humidity, type of paper, toner you use and number of pages per print job. Toner Cartridge Life (TN-350) Star...
Page 150 - BRAdmin Professional is not supported in Mac OS
Specifications S - 9 Network (LAN) (MFC-7225N only) Note BRAdmin Professional is not supported in Mac OS ® . LAN You can connect your MFC to a network for Network Printing, Network Scanning and PC Fax Send. Also included is the Brother BRAdmin Professional Network Management software. Support for Wi...
Page 151 - You can assign the; Scan; key to only one networked computer.
S - 10 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-7220 and MFC-7225N only) Note You can assign the Scan key to only one networked computer. NC-2200w External Wireless Print/Scan Server (Optional) Connecting the optional External Wireless Print/Scan Server (NC-2200w) to the USB port...
Page 156 - Remote Setup
Index I - 4 One-Touch dial changing ........................................... 5-2setting up .......................................... 5-1using ................................................. 3-1 Search .................................................. 3-2Speed-Dial changing ......................
Page 158 - Remote Retrieval Access card; EMOTE
R - 1 R If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you deriv...
Page 160 - EQUIPMENT ATTACHMENT LIMITATIONS; NOTICE
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface m...
Page 161 - Visit us on the World Wide Web
These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with the power available in foreign countries. ...