Brother FAX-878- User Manual

v Quick Reference Guide Sending faxes Automatic transmission 1 Insert the document face down in the ADF (up to 10 pages). 2 Enter the fax number you want to call. 3 Press Fax Start . Receiving faxes Select Receive Mode 1 Press Receive Mode to select FAX ONLY , FAX/TEL , TAD:ANSWER MACH. or MANUAL . ...

vii 1 Introduction ...........................................................1-1 Using this Guide ............................................................. 1-1 Finding information .................................................... 1-1Symbols used in this Guide ...................................

viii Changing the remote codes ...................................... 5-6Printing a fax from the memory.................................. 5-7Polling ........................................................................ 5-7Sequential Polling ...................................................... 5...

ix 7 Quick-Dial numbers and dialling options............7-1 Storing numbers for easy dialling ................................... 7-1 Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers ................................................... 7-1 Storing Speed-Dial numbers/Storing Junk Fax/Call ...

1 - 1 Introduction Using this Guide Thank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of the fax machine by reading this Guide. Finding information All the chapter headings and subhea...

Introduction 1 - 2 Part names ■ Front view ■ Back view No. Name Description 1 Power Cord Use to connect the fax machine to the electrical socket. 2 Telephone Line Cord Connect the fax machine to a telephone wall socket. 3 Telephone Handset Use when receiving or making voice calls. 4 Handset Curled C...

1 - 3 Introduction FAX-878 control panel overview 1 LCD (Liquid Crystal Display) Displays messages on the screen to help you set up and use your fax machine. 2 One-Touch Keys These 6 keys give you instant access to 12 previously stored Quick-Dial numbers. 3 Shift To access One-Touch numbers 7 to 12,...

Introduction 1 - 4 A Resolution Adjusts the resolution when you send a fax or make a copy. B Hook Lets you dial telephone and fax numbers without lifting the handset. C Redial/Pause Redials the last number you called. It also inserts a pause in Quick-Dial numbers. D Navigation Keys: Menu/Set The sam...

1 - 5 Introduction Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Fax Start and they will continue for about 60 seconds after dialling. During t...

Introduction 1 - 6 Connections Connecting an external telephone You can connect a separate telephone as shown in the diagram below. . Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the external phone...

1 - 7 Introduction Connections The external TAD must be connected as shown above. 1 Set your external TAD to one or two rings. (The fax machine’s Ring Delay setting does not apply.) 2 Record the outgoing message on your external TAD. 3 Set the TAD to answer calls. 4 Set the Receive Mode to TAD:ANSWE...

2 - 1 Paper About paper Handling and using plain paper Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Paper specifications for the paper tray 2 Paper Size: A4 Weight: 64 to 90 g/m 2 Thickness: 0.08 to 0.12 mm Capacity:...

Paper 2 - 2 How to load paper To load paper Before you add paper, remove all of the paper from the paper tray. 1 Fan the stack of paper well to avoid paper jams and mis-feeds. 2 Gently insert the paper.The side to be printed on must be face down. When you use letter size paper, remove paper guides a...

3 - 1 On-Screen Programming User-friendly programming The fax machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections the fax machine has to offer. Since your programming is don...

On-Screen Programming 3 - 2 Navigation keys You can access the menu mode by pressing Menu/Set . When you enter the menu, the LCD scrolls. Press 1 for Initial Setup — OR — Press 2 for Setup Receive menu — OR — Press 3 for Setup Send menu — OR — Press 4 for Cancel Job menu — OR — Press 5 for Interrupt...

4 - 1 Initial Setup Getting started Setting the Date and Time When the fax machine is not in use, it will display the date and time. If you set up the Station ID, the date and time displayed by your fax machine will be printed on every fax you send. If there is a power failure, you may have to reset...

Initial Setup 4 - 2 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages that you send. The telephone number will appear only on cover pages and call back messages. It is important that you enter the fax and telephone numbers in the internat...

Initial Setup 4 - 4 Setting the Beeper Volume You can change the beeper volume. The default (factory) setting is LOW . When the beeper is on, the fax machine will beep when you press a key, make a mistake or after you send or receive a fax. 1 Press Menu/Set , 1 , 4 . ( LOW , HIGH or OFF ) 2 Press ▲ ...

4 - 5 Initial Setup Setting PABX (Australia and New Zealand only) If your machine is connected to a PABX system, set PBX:ON . If not, set OFF . 1 Press Menu/Set , 1 , 5 . The screen displays 2 Press ▲ or ▼ to select ON , (or OFF ). Press Menu/Set . 3 Press Stop/Exit . PABX and TRANSFER The fax machi...

Setup Receive 5 - 1 Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for the fax machine. You can choose the mode that best suits your needs. * In FAX/TEL mode you must set the RING DELAY and F/T RING TIME . If you have extension phones on the line, keep th...

5 - 2 Setup Receive To select or change your Receive Mode 1 Press Receive Mode . The LCD shows your current selection. The options are: 2 Continue to press Receive Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with your new Receive Mod...

Setup Receive 5 - 3 3 Press Stop/Exit . Fax Detect When you use this feature, you don’t have to press Fax Start or the Fax Receive Code 5 1 ( 9 1 for New Zealand) when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. Selecting ON allows the fax machine to r...

5 - 4 Setup Receive Printing a reduced incoming fax (Auto Reduction) If you choose ON , the fax machine automatically reduces an incoming fax to fit on one page of A4 size paper, regardless of the paper size of the document. 1 Press Menu/Set , 2 , 5 . 2 Use ▲ or ▼ to select ON (or OFF ). Press Menu/...

Setup Receive 5 - 5 Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make the fax machine take the call by using the Fax Receive Code. When you press the Fax ...

5 - 6 Setup Receive To transfer a telephone call to the fax machine When you pick up the voice call at the remote cordless phone and would like to transfer it to the fax machine, 1 Press DECT Activation Voice Code 8 1 at remote cordless phone. 2 The fax machine rings (pseudo-ring same as current F/T...

Setup Receive 5 - 7 Printing a fax from the memory If you have selected FAX Forwarding or Fax Storage ( Menu/Set , 8 , 1 ) you can still print a fax from the memory when you are at the fax machine. (See Setting Fax Storage on page 8-2.) 1 Press Menu/Set , 8 , 3 . 2 Press Fax Start . 3 After printing...

5 - 8 Setup Receive Setup Delayed Polling Receive You can set the machine to begin Polling Receive at a later time. 1 Press Menu/Set , 2 , 7 . 2 Press ▲ or ▼ to select TIMER . Press Menu/Set . 3 The screen prompts you to enter the time you want to begin polling. 4 Enter the time (in 24-hour format) ...

Setup Receive 5 - 9 Telephone Services Your fax machine supports the Caller ID telephone services offered by some telephone companies. Caller ID (Caller IDentification) (Not available for some countries) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s pho...

5 - 10 Setup Receive How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the screen displays the caller’s phone number. If the caller’s name is stored in your machine as a Speed-Dial, or One-Touch dial, the caller’s name will be displa...

Setup Receive 5 - 11 Selecting a Caller ID from the Memory for Call Reply You can display the caller IDs currently stored in the memory and select the number of the caller you want your machine to dial. Call Reply is a convenient feature whereby your Brother fax can dial back a voice/fax call “on-ho...

5 - 12 Setup Receive To Activate Certain Network Services When Using Call Reply The required prefix, typically three to six digits (including # and symbols) in length, may be inserted after displaying the desired Caller ID in step 3 on the previous page. (You can enter the prefix up to 20 digits on ...

Setup Receive 5 - 13 Telephone Service for Australia (Telstra ® FaxStream ® Duet ® ) Distinctive Ringing (Telstra ® FaxStream ® Duet ® ) Telstra ® FaxStream ® Duet ® is an enhanced Public Switched Telephone Service (PSTS) offered by Telstra ® that allows you to have an additional number on one phone...

5 - 14 Setup Receive How does Telstra ® FaxStream ® Duet ® Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular i...

Setup Receive 5 - 15 Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its...

5 - 16 Setup Receive Flowchart Sequence of Incoming Call How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either ON or OFF . Call Waiting beeps cause...

Setup Receive 5 - 17 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This fax machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each...

6 - 1 Setup Send How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number. One-Touch dialling Press the One-Touch key of the location you want to call. (See Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers on page 7-1.) If ...

Setup Send 6 - 2 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause , and then press Fax Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Fax Start . Redial/Pause only works if you dial...

6 - 3 Setup Send Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1 Insert the document face down in the ADF. 2 Pick up the handset or press Hook and listen for a dial tone. 3 Enter the fax number you want to call. (You can ente...

Setup Send 6 - 4 Contrast If your document is very light or very dark, you may want to set the contrast. Use LIGHT to make the document darker. Use DARK to make the document lighter. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 3 . 3 Press ▲ or ▼ to select AUTO , LIGHT or DARK ...

6 - 5 Setup Send Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you are sending. This could be useful if you are sending a fax with photos and text, or some pages with small print and others with larger print. Resolution settings ret...

Setup Send 6 - 6 Advanced sending operations Composing the electronic Cover Page The cover page is sent to the receiving party’s machine. Your cover page includes the name or number stored in the One-Touch or Speed-Dial memory. If you are dialling manually, the name is left blank. The cover page sho...

6 - 7 Setup Send Cover page for next fax only This feature does not work unless you have set up the Station ID. (See Setting the Station ID on page 4-2.) If you only want to send a cover page with a particular fax, this cover page will include the number of pages in your document. 1 Insert the docum...

Setup Send 6 - 8 Using a printed Cover Page If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 Press Menu/Set , 3 , 1 . 2 Press ▲ or ▼ to select PRINT SAMPLE . Press Menu/Set . Broadcasting Using the numbers you have stored in G...

6 - 9 Setup Send Call Reservation You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it was receiving a telephone call; if the other party picks up the handset, your machine will ring. To have a...

Setup Send 6 - 10 Delayed Fax Depending on the size of the data, you can use this menu setting to send up to 3 faxes at later times within the next 24 hours. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 7 . 3 Enter the time you want the fax to be sent (in 24-hour format). Press...

6 - 11 Setup Send Setting up Polled Transmit (Standard) Polled Transmit is when you set up the fax machine to wait with a document so another fax machine can call and retrieve it. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 8 . 3 Press ▲ or ▼ to choose STANDARD . Press Menu/Se...

Setup Send 6 - 12 6 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu. — OR — Press 2 if you have finished choosing settings and go to Step 7. 7 Press Fax Start and wait for the fax to be polled. Secure Polling Secure Polling is a way to keep your document...

6 - 13 Setup Send Out of Memory message If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message while scanning a subsequent page, you will have the option to press Fax Start to send the pages scanned so far, ...

Setup Send 6 - 14 Setting up the password 1 Press Menu/Set , 0 , 1 . 2 Enter a 4-digit number for the password. Press Menu/Set . 3 If the LCD shows VERIFY: , re-enter the password. Press Menu/Set . Changing the TX Lock password 1 Press Menu/Set , 0 , 1 . 2 Press ▲ or ▼ to select SET PASSWORD . Press...

7 - 1 Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up the fax machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. ...

7 - 3 Quick-Dial numbers and dialling options Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name stored there (or number) and will ask you to do one of the following: 1 Press 1 to change th...

Quick-Dial numbers and dialling options 7 - 4 Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Fax Start . First, you will need to store each fax number as a One...

7 - 5 Quick-Dial numbers and dialling options Dialling options You can use the fax machine to make voice telephone calls by dialling manually or by using Search, One-Touch or Speed-Dial memory. You can use the handset to make calls. When you dial a quick-dial number, the LCD shows the name you’ve st...

Quick-Dial numbers and dialling options 7 - 6 Search You can search for names you have stored in One-Touch and Speed-Dial memories. (See Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers on page 7-1 and Storing Speed-Dial numbers/Storing Junk Fax/Call numbers on page 7-2.) 1 Pick up the h...

7 - 7 Quick-Dial numbers and dialling options Tone or Pulse If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 Pick up the hand...

Remote Fax Options 8 - 1 Fax Forwarding Setting up Fax Forwarding When you select Fax Forward, your fax machine stores the received fax in the memory. The fax machine will then dial the fax number you’ve programmed and forwards the fax message. 1 Press Menu/Set , 8 , 1 . 2 Press ▲ or ▼ to select FAX...

8 - 2 Remote Fax Options Setting Fax Storage If you select Fax Storage, your fax machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. 1 Press Menu/Set , 8 , 1 . 2 Press ▲ or ▼ to select FAX STORAGE . Press...

Remote Fax Options 8 - 3 Remote Retrieval You can call your fax machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. ...

8 - 4 Remote Fax Options Remote commands Follow the commands below to access features when you are away from the fax machine. When you call the fax machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote comm...

Remote Fax Options 8 - 5 Retrieving fax messages 1 Dial your fax number. 2 When your fax machine answers, during a period of silence enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. 3 As soon as you hear two short beeps, use the dial pad to press 9...

9 - 1 Printing reports FAX settings and activity Your fax machine can print a XMIT Report after each fax you send. Also, a journal of sent and received faxes can be printed at specified intervals. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you ...

10 - 1 Making copies Using the fax machine as a copier You can use this fax machine as a copier. Always make sure you have paper in the paper tray before making copies. Copy operations To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. Remember, your fax m...

10 - 3 Making copies Legal limitations Any reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with rel...

Important information 11 - 1 Important safety instructions for Australia 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning. Do not use liquid or aerosol cleaners....

11 - 2 Important information 15 This product has no mains ON/OFF switch. It is therefore highly important that access to the mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected. 16 Un...

Important information 11 - 5 ■ If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a quali...

Important information 11 - 7 For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the...

12 - 1 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your fax machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most probl...

Troubleshooting and routine maintenance 12 - 4 Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you try setting the compatibility to BASIC . 1 Press Menu/Set , 0 , 2 . 2 Press ▲ or ▼ to select BASIC (or NORMAL ). ...

12 - 5 Troubleshooting and routine maintenance Paper Jam The paper is jammed in your fax machine. 1 Remove any paper that is not jammed. 2 Open the top cover by lifting the lever on the right side of the top cover. 3 Pull the jammed paper gently from the paper feeder toward the front of the fax mach...

Troubleshooting and routine maintenance 12 - 6 If you are having difficulty with the fax machine If you think there is a problem with your fax machine or the way your faxes look, make a copy first . If the copy looks good, the problem is probably not the fax machine. Check the chart below and follow...

Troubleshooting and routine maintenance 12 - 8 Routine maintenance Cleaning the print head Clean the print head when you want to improve the print quality and also as part of your routine maintenance. 1 Unplug the telephone line cord and the power cord for safety. 2 Open the top cover by lifting the...

12 - 9 Troubleshooting and routine maintenance Cleaning the scanner 1 Unplug the telephone line cord and the power cord for safety. 2 Open the top cover by lifting the lever on the right side of the top cover. 3 Clean the white film and the glass strip with isopropyl alcohol on a lint-free cloth. 4 ...

Glossary G - 1 ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Anti Junk (Not available for Australia and New Zealand) Allows you to reject receiving the fax message or telephone call if you register a particular number with this fu...

S - 1 Specifications General Copy S Specifications Type Desktop facsimile transceiver Memory Capacity 512 KB Paper Tray 64 g/m 2 – 90 g/m 2 : Up to 30 sheets Paper Output 64 g/m 2 – 90 g/m 2 : Up to 20 sheets Printer Type Line Thermal with Ribbon LCD (Liquid Crystal Display) 16 characters x 1 Line O...

Specifications S - 2 Fax Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 9600/7200/4800/2400 bps; Automatic Fallback Document Size Document Input Width 148 mm to 216 mm Paper Size A4 Automatic Document Feeder (ADF) Up to 10 pages Paper Tray Up tp 30 sheets (64 g/m 2 - 90 ...

Index I - 1 The items in all upper case represent LCD messages. A ADF (automatic document feeder) ....................................6-2 Answering machine (TAD) ........................................ 1-6, 5-1 Anti Junk ........................... 7-1, 7-2Automatic fax receive .......................

Accessory List A - 1 Accessory List *For optimum print quality and product performance within published specifications, use only the correct Brother replacement ribbon. Brother does not recommend the use of consumables other than genuine Brother consumables. Failure to use the genuine Brother consum...

A - 2 Remote Commands Chang e F ax Forwar ding Setting Press 9 5 . then to T u rn featur e off press 1 . Enter F ax F orwarding press 2 . Program F ax F orward Number press 4 . Enter the new number of the remote f ax machine where you w ant your f ax messages forw arded, and then press # # . Press 9...