Page 2 - If You Need to Call Customer Service; *The serial number is on the back of the unit. Retain; FAX 355MC is Available in CANADA Only
©1996–1999 Brother Industries, Ltd. If You Need to Call Customer Service Please complete the following information for futurereference: Model Number: FAX 355MC, FAX 375MC(Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: *The serial number is on the back of the unit. Ret...
Page 3 - Brother Numbers; Brother on the World Wide Web; Brother ’s Bulletin Board Numbers are; For Customer Service
i Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, soyou can get instant answers to common technical questions and productinformation for all Brother products. This system is available 24 hours aday, 7 days a week. You can use the system to send ...
Page 4 - ii; Ordering Accessories and Supplies
ii Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available atmost Brother retailers. If you cannot find the accessory you need and youhave a Visa, MasterCard, Discover, or American Express credit card, youcan order accessories directly from Brother....
Page 5 - iii; Notice – Disclaimer of Warranties
iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICUL...
Page 6 - iv; BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY
iv This warranty gives you certain rights andyou may also have other rights that mayvary from state to state. This warranty is given only to the end-usep u r c h a s e r o f t h e a c c o m p a n y i n g p r o d u c t( r e f e r r e d t o i n t h i s w a r r a n t y a s “ t h i sProduct”). What is c...
Page 9 - vii
vii Year 2000 Compliant Brother is addressing the Year 2000 relatedissues for all Brother fax machines andmulti-function centers. Our focus is to ensurethat our bundled third party software willcontinue to properly process date/time data afterJanuary 1, 2000. Brother fax machines and multi-function ...
Page 10 - Table of Contents; viii
Table of Contents 1 Introduction Using This Manual ...................................................................................................... 1 Finding Information .................................................................................................... 1 Test Sheet Procedures...
Page 11 - ix; User-Friendly Programming
ix T A B L E O F C O N T E N T S 3 On-Screen Programming User-Friendly Programming ................................................................................... 17 Function Mode .......................................................................................................... 17Alterna...
Page 12 - Advanced Sending Operations; Storing Numbers for Easy Dialing; Dialing Options; Message Center Mode
x T A B L E O F C O N T E N T S Contrast ..................................................................................................................... 40Manual Transmission ................................................................................................ 41Automatic Transmissi...
Page 13 - xi; Remote Retrieval
xi T A B L E O F C O N T E N T S Backup Printing Option ............................................................................................ 61Erasing Messages ...................................................................................................... 61 To erase voice messages in...
Page 14 - xii; Troubleshooting; Specifications
xii T A B L E O F C O N T E N T S Industry Canada Compliance Statement (For Canada Only) ............................. 83 Important Safety Instructions .................................................................................... 84 Compilation and Publication Notice ............................
Page 15 - Using This Manual; Additionally, your fax machine has a Help Key. Press; Finding Information
1 Introduction 1 Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has beendesigned to be simple to use, with LCD screen prompts to guide you throughfunctions. However, you can use your fax machine to its fullest potential bytaking a few minutes to read this manual. ...
Page 16 - USA; About Fax Machines; Fax Tones and Handshake; , and they continue for about 40 seconds after dialing.
2 C H A P T E R O N E Test Sheet Procedures (for USA only) After programming your Station ID, please fill out the TEST SHEETincluded with your fax machine and fax it to Brother ’s Automated FaxResponse System as your first transmission. This will verify that yourfax machine is properly installed. Wh...
Page 18 - Control Panel Overview
4 C H A P T E R O N E Control Panel Overview FAX 355MC and FAX 375MC S t o p 01 02 03 04 05 06 07 08 09 10 C o p y S t a r t Hold/Caller ID Redial / Pause Speed Dial Speaker Phone A B C D E F G H I J K L M N O PQR S T U V W X YZ S e t M ode R esolu t ion Volume L H Help/Q.Scan Funct ion Trans.Verify...
Page 19 - Caution; Never install telephone wiring during a lightning storm.
5 Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection deviceto protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack isspecifically designed for a wet location. ...
Page 20 - Packing List
6 C H A P T E R T W O Packing List Make sure you have the following items: NOTICE: If an item is missing, call Brother Customer Service at1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or1-514-685-6464 (from within Montreal). See Ordering Accessories andSupplies on page ii for the correct...
Page 21 - Choosing a Location; Load the recording paper
7 S E T U P A N D C O N N E C T I O N S Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select aplace that is free of vibration and shocks. Locate the fax machine near atelephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-tr...
Page 22 - Pull down the blue lever and close the cover.
8 C H A P T E R T W O 3 Unwrap the new recording paper roll and insert it into the paper bin,with the paper feeding from the bottom of the roll. Limited to 2.76 inches (70 mm) 4 Raise the paper enough to pass it over the until it feeds out the frontof the machine. Make sure there is no slack. 5 Pull...
Page 23 - About Brother Paper; Connect the handset
9 S E T U P A N D C O N N E C T I O N S About Brother Paper For the best print quality, use Brother Therma Plus Paper, Item Numbers6890 (two 98’ rolls) or 6840 (four 98’ rolls). Therma Plus paper is thicker,like plain paper, and produces the best print quality. The recording paper roll size for your...
Page 24 - Connect the power cord; Attach the document support as shown in the illustration below.
10 C H A P T E R T W O Connect the power cord When you connect the power, the screen displays 01/01 00:00 FAX. NOTICE: 1) This fax must be grounded using a three-prong plug. 2) Since the fax machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical ...
Page 25 - Special Line Considerations; Roll Over Phone Lines
11 S E T U P A N D C O N N E C T I O N S Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone linesthat pass incoming calls to each other if they are busy. The calls are usuallypassed down or “rolled over” to the next available phone...
Page 28 - Custom Features on Your Phone Line; Sequence
14 C H A P T E R T W O If you are installing the fax machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circum-stances with a PBX. Any cases of difficulty should be reported first tothe company that handles your PBX. 2 If all incoming calls will be answ...
Page 29 - Connections; Set the TAD to answer calls.
15 S E T U P A N D C O N N E C T I O N S Do not connect a TAD elsewhere on the same phone line—your faxmachine and TAD will both try to control the line. LINE EXT. PC I/F You may connect an external TAD to a separate wall jack only if yousubscribe to your telephone company’s Distinctive Ring Service...
Page 30 - Limit your speaking to 20 seconds.; Connecting an External Telephone
16 C H A P T E R T W O Outgoing Message (OGM) Timing is important in recording this message. The message sets up theways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (Thisallows your fax machine time to listen for the fax CNG tone...
Page 31 - Function Mode
3 On-ScreenProgramming 17 User-Friendly Programming We have designed your fax machine with on-screen programming and aHelp key. User-friendly programming helps you take full advantage of allthe functions your fax machine has to offer. Since your fax programming is done on the LCD, we created step-by...
Page 32 - Alternating Displays
18 C H A P T E R T H R E E Alternating Displays When you see alternating displays, the LCD sometimes alternates betweenthe currently selected option, and a help message giving brief instructionsabout how to proceed. The display you’ll probably see most often is shownbelow, showing you, when you plac...
Page 33 - Function Selection Table
19 O N - S C R E E N P R O G R A M M I N G Function Selection Table If you have a basic understanding of how to program your fax machine, youcan perform most of the programming settings without the Owner’s Manual.To help you understand the function selections, options, and settings thatare found in ...
Page 37 - Initial Setup; Getting Started; Setting Date and Time; E N T E R Y E A R : X X
4 Initial Setup 23 Getting Started Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialingservice. If you have pulse (rotary) dialing service, you need to change thedialing mode. 1 Press Function , 1 , 1 . D I A L I N G : T O N E ?D I A L I N G : P ...
Page 38 - E N T E R D A Y : X X; Setting Station ID
24 C H A P T E R F O U R E N T E R D A Y : X X 4 Enter two digits for the day (for example, 06) and press Set . E N T E R T I M E : X X : X X 5 Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM)and press Set . 6 Press Stop . The screen now displays the date and time you set, and...
Page 39 - Entering Text
25 I N I T I A L S E T U P Entering Text When you are setting certain functions, such as the Station ID, you mayneed to enter text into the fax machine. Most keys on the dial pad have threeor four letters printed above them. The keys for 0, # and don’t haveprinted letters because they are used for s...
Page 40 - NOTICE; A R E A C O D E : 0 0 0; A R E A C O D E : 9 0 8
26 C H A P T E R F O U R NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawfulfor any person to use a computer or electronic device to send anymessage via a telephone fax machine unless such messages clearlycontain, in a margin at the top or bottom of each transmitted page, oron the...
Page 41 - Setting Beeper Volume; Setting the Handset Volume
27 I N I T I A L S E T U P Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.When the beeper is set to LOW or HIGH, the fax machine beeps every timeyou press a key or make an error, and at the end of fax sending or receiving. 1 Press Function , 1 , 4 . 2 Pr...
Page 42 - Setting Volume Amplify; Setting the Speaker Volume
28 C H A P T E R F O U R Setting Volume Amplify Please carefully read “Setting the Handset Volume” before you do thefollowing steps: 1 Press Function , 1 , 5 . S E L E C T <- -> & S E T V O L A M P L I F Y : O F F ? 2 Press or to select VOL AMPLIFY:OFF? if none of the users are hearing-imp...
Page 43 - Setting the Ring Volume; Press; Memory Storage
29 I N I T I A L S E T U P Setting the Ring Volume You can adjust the ring volume when your fax machine is idle. You canselect a ring volume level or press until the ring is off. Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and t...
Page 45 - Basic Receiving Operations; Select Answer Mode; to begin receiving the fax, then hang up. You must use this mode with
5 SetupReceive 31 Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You must use this mode with Distinctive Ringing. FAX ONLY—The fax machine automatically answers every call as a faxc...
Page 46 - . The screen displays your current selection.; F A X O N L Y; Continue to press; until your new selection appears. After 2
32 C H A P T E R F I V E S e t M ode R esolu t ion Volume L H FAX 375MC Current Answer Mode 09/06 15:25 FAX MSG CTR FAX 375MC 09/06 15:25 MC To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. F A X O N L Y F A X / T E L M A N U A L Or, if Message Center M...
Page 47 - Setting Ring Delay; R I N G T I M E : 2 0 S E C
33 S E T U P R E C E I V E Setting Ring Delay The Ring Delay setting determines the number of times the fax machine ringsbefore it answers. If you have extension phones on the same line as the faxmachine, keep the Ring Delay default setting of 4. 1 Press Function , 2 , 1 . 2 Press or to select Ring ...
Page 48 - Easy Receive
34 C H A P T E R F I V E Record FAX/TEL Outgoing Announcement (F/T OGM) This is the announcement played by your fax machine (not an externalTAD) when someone calls and your machine is set to FAX/TEL mode.Although callers hear your announcement, they cannot leave a message. Toerase the announcement, ...
Page 49 - Advanced Receiving Operations; Operation from Extension Telephone; For FAX/TEL Mode Only
35 S E T U P R E C E I V E Advanced Receiving Operations Operation from Extension Telephone If you answer a fax call on an extension phone or on an external phone inthe EXT. jack, you can make your fax machine take over by using the FaxReceive Code. When you press the Fax Receive Code 5 1 , the fax ...
Page 50 - F A X R E C E I V E :; Polling; Setting Up Polling Receive
36 C H A P T E R F I V E To change Remote Codes 1 Press Function , 2 , 4 . 2 Press or to select ON (or OFF) and press Set . R E M O T E A C T . : O N ? 3 If you want to, enter a new Fax Receive Code, then press Set . F A X R E C E I V E : * 5 1 4 If you want to, enter a new Telephone Answer Code, th...
Page 51 - Setting Up Sequential Polling Receive; Canceling a Scheduled Job; . C A N C E L J O B
37 S E T U P R E C E I V E Setting Up Sequential Polling Receive Your fax machine can request documents from several fax units in a singleoperation. Afterward, a Sequential Polling Report will be printed. 1 Press Function , 2 , 5 . S E L E C T <- -> & S E T P O L L I N G R X : O F F ? 2 Pr...
Page 52 - Setting Multi-Function Link
38 C H A P T E R F I V E Setting Multi-Function Link ® Mode (With Multi-Function Link ® option) If you connect your fax machine to your PC, you can receive faxes into yourPC. See the Multi-Function Link ® manual for instructions. After completing all setup for Multi-Function Link ® , you can select ...
Page 53 - Before You Begin; Make sure you insert documents face down, top edge first.; Adjust the paper guides to fit the width of your document.; Make sure documents written with ink are completely dry.
6 SetupSend 39 Before You Begin ■ Documents must be between 5.8 and 8.5 inches (148 and 216 mm)wide, and 5.9 and 23.7 inches (150 and 600 mm) long. Your faxmachine can only scan an image 8.2 inches (208 mm) wide, regardlessof how wide the paper is. ■ Make sure you insert documents face down, top edg...
Page 54 - Standard—suitable for most typed documents.; Contrast; A C C E P T E D
40 C H A P T E R S I X ADF (Automatic Document Feeder) The automatic document feeder (ADF) can hold up to 10 pages, feedingeach one individually through the fax machine. Use standard (17 lb–24 lb)paper when using the ADF; if you’re using heavier paper, feed each sheetindividually to prevent paper ja...
Page 55 - Manual Transmission; Automatic Transmission; Manual and Automatic Fax Redial; If you’re sending a fax manually and the line is busy, press
41 S E T U P S E N D Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receivingtones before sending the fax. 1 Insert the document face down in the feeder. 2 Pick up the handset and listen for a dial tone—OR—Press Speaker Phone and listen for a dial tone. 3 Enter ...
Page 56 - Overseas Mode; . O V E R S E A S M O D E; Quick Scan Fax Transmission
42 C H A P T E R S I X Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Insert document. 2 Press Function , 3 , 3 . 3 . O V E R S E A S M O D E 3 Press or to select...
Page 57 - Delayed FAX; Broadcasting
43 S E T U P S E N D Delayed FAX You can use this function to send a fax up to 24 hours later. 1 Insert the document in the feeder. 2 You can press Help/Q.Scan to use memory transmission. 3 Press Function , 3 , 4 . 4 Enter the time you want the fax to be sent, in 24-hour format(for example, enter 19...
Page 58 - N E X T - F A X R E S E R V D; Multiple Resolution Transmission
44 C H A P T E R S I X Next-Fax Reservation Even if your fax machine is receiving another fax, you can set your machineto send your fax next. This way, you don’t have to wait for it to finishsending or receiving the other fax. You can dial this fax call manually, or byusing Redial, One Touch, Speed ...
Page 59 - Setting Up Polling Transmit
45 S E T U P S E N D Setting Up Polling Transmit Polling Transmit is when you set up your fax machine to wait with adocument so another fax machine can retrieve it. 1 Place document to be retrieved in the feeder. 2 Press Function , 3 , 5 . S E L E C T <- -> & S E T P O L L E D T X : O F F ...
Page 60 - Interrupting Delayed Fax and Polling Transmit Jobs; I N S E R T D O C U M E N T
46 C H A P T E R S I X Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now, even if you have the fax machineset to send a fax later, or if you have it set to be polled. However, you cannotuse automatic redial or the function mode. 1 Press Function , 5 . 2 Wait 2 ...
Page 61 - Storing One Touch Dial Numbers; One Touch; Enter a number (up to 20 digits) and press; . If you want to enter a
7 Setup Auto DialNumbers 47 Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing:One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store ten fax/phone numbers that you can dial by pressing one key.You als...
Page 62 - FAX; Access Codes and Credit Card Numbers
48 C H A P T E R S E V E N N A M E : 4 Use the dial pad to enter the name (up to 15 characters) and press Set . You can use the chart on page 25 to help you enter letters—OR—Go toStep 5 to store the number without a name. Use or to select the type you want and press Set . FAX a fax only number TEL a...
Page 63 - Storing Speed Dial Numbers
49 S E T U P A U T O D I A L N U M B E R S You can store "555" on One Touch key 03 and "7000" on One Touch key 02 . If you press One Touch 03 , 02 , and Start , you can dial "555-7000". To temporarily change a number, you can substitute part of the number withmanual dialing u...
Page 64 - Changing One Touch and Speed Dial Numbers
50 C H A P T E R S E V E N Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where anumber is already stored, the screen displays the current name stored there,then prompts you to either 1. CHANGE—OR—2. EXIT. 1 Press 1 to change the number s...
Page 65 - Setting Up Groups for Broadcasting; S E L E C T O N E - T O U C H
51 S E T U P A U T O D I A L N U M B E R S Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers bypressing only one One Touch key (Broadcasting). First, you’ll need to storeeach fax number as a One Touch or Speed Dial number. Then, you cancombine them ...
Page 67 - Manual Dialing; Pick up the handset—OR—Press; When you hear a dial tone, dial the call, using the dial pad.; To hang up a voice call, replace the handset—OR—Press
8 Telephone Operation Dialing Options You can use your fax machine to make voice telephone calls, by dialingmanually, or by using Tel-index, One Touch or Speed Dial memory. You canuse the handset, or you can use the Speaker Phone to make and receivecalls. The Speaker Phone allows you to operate the ...
Page 68 - One Touch Dialing
54 C H A P T E R E I G H T One Touch Dialing 1 Pick up the handset—OR—Press Speaker Phone . 2 When you hear a dial tone, press the One Touch key of the location youwant to call. 3 To hang up a voice call, replace the handset—OR—Press Speaker Phone . If you try to use a One Touch location with no num...
Page 69 - Searching Telephone Index; Answering Calls with the Speaker Phone
55 T E L E P H O N E O P E R A T I O N Tone/Pulse If you have pulse dialing service, but need to send tone signals (fortelephone banking, for example), follow the directions below. If you havetouch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Any dig...
Page 71 - Flexible Memory Settings (Message Storage)
57 Message Center Mode Message Center Mode allows you to store incoming fax and voice messagesin a flexible memory. The memory stores 15 minutes of voice messages, orup to 20 pages of fax memory. Any voice or fax message can be retrievedremotely. Memory is shared between fax and voice messages, whic...
Page 72 - Setting Up Message Center
58 C H A P T E R N I N E 4. FAX:OFF VOICE:ON All memory is used to store voicemessages—no fax messages will be stored.Incoming faxes will print on paper. You canuse the Paging feature, and retrieve voicemessages remotely. 5. FAX:OFF VOICE:EXT You need an external answering machineconnected to the EX...
Page 73 - Recording Message Center Outgoing Message; M S G C T R O G M ?; 1, wait for fax tones, then press the
59 M E S S A G E C E N T E R Step 2: Recording Message Center Outgoing Message Recording the Message Center Outgoing Message (MSG CTR OGM) is thesecond step you need to follow before you can turn on the Message Center.Make sure your OGM is less than 20 seconds long. 1 Press Function , 8 , 3 . M S G ...
Page 74 - Activating Message Center Mode
60 C H A P T E R N I N E Step 3: Activating Message Center Mode Press until the screen displays M C : M S G C T R Message Indicator The Message light flashes when you have voice messages and/or faxeswaiting for your review. Once you listen to the message or print the fax, thelight stops flashing. Th...
Page 75 - Printing a Fax Message; Backup Printing Option; Erasing Messages
61 M E S S A G E C E N T E R Printing a Fax Message Once you print a new fax message stored in memory, it is erased from thememory automatically. 1 Press Play . After two seconds, the fax machine begins to play voice messages. 2 After playing voice messages, the display asks if you want to print fax...
Page 76 - Setting Maximum Time for Incoming Messages
62 C H A P T E R N I N E To erase voice messages individually 1 Press Play . After two seconds, the fax machine beeps and begins message playback. Each message is preceded by one long beep, andfollowed by two short beeps. 2 To erase a specific message, press Erase immediately after the two short bee...
Page 77 - Setting Toll Saver
63 M E S S A G E C E N T E R Setting Toll Saver When you set the toll saver feature, the fax machine answers after four ringsif you don’t have messages, and after two rings if you do have messages.This way, when you call the fax machine, if it rings three times, you knowyou have no messages, and can...
Page 78 - Recording a Conversation; Fax Forwarding/Paging; Programming a Fax Forwarding Number; F A X F O R W A R D ?
64 C H A P T E R N I N E Recording a Conversation You can record a telephone conversation by pressing Record during the conversation. Your recording can be as long as the Incoming MessageMaximum Time. You and the other party will hear a beep every 15 secondswhile recording. You cannot record a conve...
Page 79 - Programming Paging Number
65 M E S S A G E C E N T E R Programming Paging Number 1 Press Function , 8 , 6 . 2 Press or until the screen displays P A G I N G ? and press Set . P A G # :E N T E R & S E T 3 Enter your pager phone number (up to 20 digits) followed by and press Set . Do not include the area code if it is the ...
Page 80 - Using Remote Retrieval Access Code; No beeps—No messages; Changing Remote Retrieval Access Code
66 C H A P T E R N I N E Remote Retrieval Using Remote Retrieval Access Code 1 Dial your fax machine from any fax machine using a touch tone. 2 When your fax machine answers and beeps, immediately enter your RemoteRetrieval Access Code 159 . 3 The fax machine signals the kinds of messages received: ...
Page 81 - Remote Control Commands
67 M E S S A G E C E N T E R Remote Control Commands Follow the commands below to access features remotely. When you call thefax machine and enter your Remote Retrieval Access Code (159 ), thesystem will signal you with two short beeps to enter a remote controlcommand. Remote Commands 91 Playing Voi...
Page 82 - Retrieving Memory Status List
68 C H A P T E R N I N E Retrieving Memory Status List You can retrieve the Memory Status List from a remote telephone or faxmachine using touch tone to see if you have any fax messages. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote RetrievalAccess Code ( 1 5 9 ). 3...
Page 83 - Changing Fax Forwarding Number
69 M E S S A G E C E N T E R Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from aremote telephone or fax machine using touch tone. 1 Dial your fax machine number. 2 When you hear the beep, immediately enter your Remote RetrievalAccess Code ( 1 5 9 )....
Page 85 - Custom Features; Distinctive Ring
10 TelephoneServices 71 Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephoneservices offered by some telephone companies. If you have Call Waiting, Ring Master, Voice Mail, an answering service oran alarm system custom feature on your telephone line, it may create a...
Page 86 - Registering the Distinctive Ring Pattern; Ring
72 C H A P T E R T E N You can register only one Distinctive Ring pattern with the fax machine.Some ring patterns cannot be registered. ■ The fax machine will answer only calls to its registered number. ■ If using an external TAD to answer only the main number, the faxmachine must be in MANUAL mode....
Page 87 - Caller ID; Caller ID Log; C A L L E R I D L O G; To print the Caller ID Log, press; P R I N T I N G
73 T E L E P H O N E S E R V I C E S 7 Press Stop to exit. Once you’ve registered the Distinctive Ring pattern in your fax machine,you can turn this feature ON (or OFF), by following Steps 1 to 5 above. Caller ID The Caller ID feature of this fax machine lets you use the Caller IDsubscriber service ...
Page 88 - Viewing the Caller ID Log
74 C H A P T E R T E N Viewing the Caller ID Log 1 Press Hold/Caller ID . C A L L E R I D L O G P R E S S S T A R T K E YS E L E C T & S E T 2 After 2 seconds, press or to scroll through the Caller ID Log. 0 1 ) M A R Y H E N D E R S O N0 2 ) T O M H E N D E R S O N0 3 ) A B C C O M P A N Y 3 Wh...
Page 89 - Returning a Call from the Log
75 T E L E P H O N E S E R V I C E S Returning a Call from the Log You can scroll through the Caller ID Log and select a call to returnautomatically. You must set up your Area Code in advance. (USA only) 1 Press Hold/Caller ID . C A L L E R I D L O G P R E S S S T A R T K E YS E L E C T & S E T ...
Page 90 - Registering a Caller ID Number
76 C H A P T E R T E N Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dialnumber. 1 Press Hold/Caller ID . C A L L E R I D L O G P R E S S S T A R T K E YS E L E C T & S E T 2 After 2 seconds, press or to scroll through the Log and when you se...
Page 91 - Copy Functions; Multiple Copies
11 MakingCopies 77 Copy Functions Your fax machine cannot scan anything closer than one-eighth inch from theedge of the paper. The default resolution for a single copy is Super Fine.Set the resolution to PHOTO for photographs. 1 Place document face down in the feeder. 2 Press Copy . (You can press C...
Page 92 - to cancel the job and restart to make a single copy. If the; to copy the portion that is in memory, or press; To restart the copy job using less memory, press
78 C H A P T E R E L E V E N If you get a MEMORY FULL message while you are scanning the firstpage, press Stop to cancel the job and restart to make a single copy. If the MEMORY FULL message appears while scanning subsequent pages, youcan press Copy to copy the portion that is in memory, or press St...
Page 93 - FAX Settings; You can print the following lists and reports:; . X M I T R E P O R T
79 FAX Settings You can print the following lists and reports: 1 . X M I T R E P O R T Choose if you would like aTransmission Verification Reportprinted after all faxes you send. 2 . A L L D I A L Lists names and numbers stored inOne Touch and Speed Dialmemory, in numerical order. 3 . T E L . I N D ...
Page 94 - To Print a Report
80 C H A P T E R T W E L V E To Print a Report 1 Press Function , 7 . 2 Enter the number of the report you want to print. For example, press 3 to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fa...
Page 95 - This equipment is hearing aid and volume control compatible.
81 Standard Telephone andFCC Notices These notices are in effect on models sold and used inthe United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls toemergency numbers: ■ Remain on the line and briefly explain to...
Page 97 - Reorient or relocate the receiving antenna.; Industry Canada Compliance Statement (For Canada Only); This Class B digital apparatus complies with Canadian ICES-003.; WARNING
83 I M P O R T A N T I N F O R M A T I O N Federal Communications Commission Compliance Notice(For USA Only) This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limitsare designed to provide reasonable protection...
Page 98 - Important Safety Instructions; Read all of these instructions.
84 C H A P T E R T H I R T E E N Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not useliquid or aerosol cleaners. Use a damp...
Page 99 - From within Montreal:; When the power cord is damaged or frayed.
85 I M P O R T A N T I N F O R M A T I O N 15 Do not attempt to service this product yourself, as opening or removingcovers may expose you to dangerous voltage points and/or other risks,and may void your warranty. Refer all servicing to a BrotherAuthorized Service Center. A list of Brother Authorize...
Page 100 - Compilation and Publication Notice
86 C H A P T E R T H I R T E E N Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has beencompiled and published, covering the latest product descriptions andspecifications. The contents of this manual and the specifications of this product aresubject...
Page 101 - System, and follow the voice prompts to receive faxed
87 Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, soyou can get instant answers to common technical questions and productinformation for all Brother products. This system is available 24 hours aday, 7 days a week. You can use the system to send...
Page 102 - Error Messages; If you need additional help, call the Brother Fax-Back System at; C L E A N U P S C A N N E R; You should routinely clean the scanner to avoid this error.; C O M M . E R R O R X X X X; The cover is not completely closed.
88 C H A P T E R F O U R T E E N Error Messages You may occasionally encounter a difficulty with your fax machine ortelephone line. If this happens, your fax machine often identifies theproblem and displays an error message. The list below explains the mostcommon error messages. If you need addition...
Page 103 - C U T T E R J A M; The fax paper is jammed in the cutter.; Use scissors to cut off the wrinkled portion of the paper.; D I S C O N N E C T E D
89 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E C U T T E R J A M The fax paper is jammed in the cutter. 1 Unplug the power cord. 2 Open the cover. 3 Pull the blue release lever on the print head unit and raise it. 4 Gently turn the paper roll toward the front of the machine to roll out...
Page 104 - D O C U M E N T J A M; M A C H I N E E R R O R X X; and; P R E S S S T O P K E Y; Contact Brother Customer Service at; N O R E S P O N S E / B U S Y
90 C H A P T E R F O U R T E E N D O C U M E N T J A M The documents were not inserted or fed properly, or were too long or tooshort. 1 Open the cover. 2 Pull the documents toward the front of the fax machine, in the samedirection they were feeding. 3 Close the cover. Front cover M A C H I N E E R R...
Page 105 - P A P E R R O L L E M P T Y; From within montreal:; Recording Paper Jam
91 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E P A P E R R O L L E M P T Y The paper roll is empty; follow the instructions in Installation to replace thepaper roll. P R I N T E R F A U L T The recording head has overheated. Unplug the machine and wait 30minutes for it to cool. P R I N...
Page 106 - If You Are Having Difficulty with Your Fax Machine; Printing or Receiving Faxes; Phone Line or Connections
92 C H A P T E R F O U R T E E N If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. Ifthe copy looks good, the problem is probably not your fax machine. Checkthe difficulties below and follow the troubleshooting tips. Printing...
Page 107 - Sending Faxes; Handling Incoming Calls
93 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E No Dial Tone on the Handset Press Speaker Phone —OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack.Check that the handset is connected to the fax machine’s handset jack.Te...
Page 108 - If you have answered the fax machine handset, press
94 C H A P T E R F O U R T E E N Transferring a Call to the Fax Machine If you have answered the fax machine handset, press Start , and hang up immediately. If you answered at an extension phone, press your three-digit Fax ReceiveCode (the factory setting is 51). When your fax machine answers, hang ...
Page 112 - Public switched telephone network
98 S P E C I F I C A T I O N S Communication source Public switched telephone network Operating environment 41 - 95 ° F (5 - 35 ° C) Power source 120V AC 50/60Hz (USA, Canadian Version Only) Power consumption Standby: under 5 watts — Peak: under 110 watts Dimensions 11.8 x 9.4 x 5.4 inches (299 x 24...
Page 113 - Glossary
Glossary ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. a u t o m a t i c f a x t r a n s m i s s i ...
Page 117 - Index
103 Index A Accessories and Supplies .................................. iiALL DIAL Lists .............................................. 79Alternating Displays ........................................ 18Answer Mode .................................................. 31Answering Machine (TAD) ............
Page 121 - Using Remote Access Code
Retrieve all faxes press 2 , then enter the number of remote fax machine, and then . After the beep, hang up and wait. Erase all fax messages press 3 . Chec k Receiving Status Press 9 7 . then for Fax message, press 1 . V oice message, press 2 . 1 long beep — Received message 3 short beeps — No mess...
Page 122 - Changing Remote Retrie
Enter Paging Number press 3 . Pr ogram Fax Forward Number press 4 . Enter the new number of the remote fax machine where you want your fax messages forwarded and then press . After two short beeps, press 9 6 1 . T o retrieve a Memory Status List, enter the number of the remote fax machine, and press...
Page 123 - Visit us on the World Wide Web
These machines are made for use in the USA or CANADA only. We can not recommendusing them overseas because it may violate the Telecommunications Regulations of thatcountry and the power requirements of your fax machine may not be compatible with thepower available in foreign countries. Using USA or ...