Brother FAX-335MC- User Manual

iv Storing Speed Dial Numbers/Storing Junk Fax/Call Numbers ........................................................................... 7-2 Changing One Touch and Speed Dial Numbers ................. 7-3Setting Up Groups for Broadcasting (For FAX-335MC Only) ............................................

I N T R O D U C T I O N 1 - 1 1 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a ...

1 - 2 I N T R O D U C T I O N Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start , and they continue for about 40 seconds after dialing. During that ...

I N T R O D U C T I O N 1 - 3 FAX-235 and FAX-236 Control Panel Overview (FAX-236 panel is the same as FAX-235) 1 6 7 10 11 8 9 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your fax machine. 5 Hook Lets you dial telephone and fax numbers without lifting the handset. ...

1 - 4 I N T R O D U C T I O N FAX-335MC Control Panel Overview 1 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your fax machine. 5 Speaker Phone Lets you speak to the person at the other end and dial telephone numbers without lifting the handset. 4 Search/Speed Dial L...

L O C A T I O N A N D C O N N E C T I O N S 2 - 1 2 2 Location and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device to protect the product against lightning storms. 3 Never install a telephone jack ...

2 - 2 L O C A T I O N A N D C O N N E C T I O N S Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Assembly Load the recording...

2 - 4 L O C A T I O N A N D C O N N E C T I O N S About Brother Paper For the best print quality, use Brother Therma Plus Paper, Item Numbers 6890 (two 98’ rolls) or 6840 (four 98’ rolls). Therma Plus paper is thicker, like plain paper, and produces the best print quality. Connections Connecting the...

L O C A T I O N A N D C O N N E C T I O N S 2 - 5 1 Connect the handsetConnect the curled handset cord to the bottom of the handset and the side of the fax machine. 2 Connect the power cord. 3 Connect the telephone line.Connect one end of the telephone line cord to the jack labeled LINE on the left ...

2 - 6 L O C A T I O N A N D C O N N E C T I O N S Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your t...

L O C A T I O N A N D C O N N E C T I O N S 2 - 7 Connecting an External Telephone Answering Device (TAD)(TAD Cannot Be Connected in Some Countries) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the T...

2 - 8 L O C A T I O N A N D C O N N E C T I O N S Connections The external TAD must be plugged into the left side of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left...

O N - S C R E E N P R O G R A M M I N G 3 - 1 3 3 On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer. (See Using This M...

3 - 2 O N - S C R E E N P R O G R A M M I N G Function Selection Table If you have a basic understanding of how to program your fax machine, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are fou...

I N I T I A L S E T U P 4 - 1 4 4 Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Function/Set , 1 , 4 . 2 Use or...

4 - 2 I N I T I A L S E T U P Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages. 1 Press Function/Set , 1 , 2 . 2 Enter your fax number (up to 20 digits) and press Function/Set . 3 Enter your telephone number (up to 20 digits) and press Funct...

I N I T I A L S E T U P 4 - 3 Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop ; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also ba...

4 - 4 I N I T I A L S E T U P Setting Beeper Volume You can set the beeper to LOW, MED, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW, MED or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving. 1 Press Function...

I N I T I A L S E T U P 4 - 5 Key Lock System This feature allows you to prevent unauthorised access to the fax machine. When switched ON, Key Lock System prohibits most functions. The following functions listed are available while Key Lock System is switched ON. ■ Receiving faxes ■ Answering Calls ...

4 - 6 I N I T I A L S E T U P Changing the Key Lock System Password 1 Press Function/Set , 0 , 2 . 2 Press or to choose SET PASSWORD. 3 Press Function/Set . The screen prompts you to enter the old password. 4 Enter the current password. 5 Press Function/Set . The screen prompts you to enter the new ...

I N I T I A L S E T U P 4 - 7 Switching OFF Key Lock System 1 When Key Lock System is switched ON, press Function/Set . The screen prompts you to enter the password, followed by Function/Set . 2 Enter a 4-digit password and press Function/Set . The screen displays ACCEPTED, then after 2 seconds the ...

5 - 1 S E T U P R E C E I V E 5 5 Setup Receive Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring (For Singapore a...

S E T U P R E C E I V E 5 - 2 MSG CTR (For FAX-335MC only)—The fax machine provides you with a built-in digital Message Center for fax and voice. When you set the machine to answer calls, it will record up to 15 minutes of messages. For more information about Message Center (MSG CTR) operation, plea...

5 - 3 S E T U P R E C E I V E The options on the FAX-335MC are: Or, if Message Center Mode is ON, it overrides your Answer Mode Setting, so the display shows: 2 Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with your ...

S E T U P R E C E I V E 5 - 4 Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special F/T pseudo-ring when you have a voice call. It will ring happens after the initial ringing from the phone company. Only the fax machine rings for 20, 30, 40 or 70 secon...

5 - 5 S E T U P R E C E I V E Fax Detect When you use this feature, you don’t have to press Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the fax screen or when you hear “chirps” through the handset of an extension phon...

S E T U P R E C E I V E 5 - 6 Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Co...

5 - 7 S E T U P R E C E I V E Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1 . The preset Telephone Answer Code is # 5 1 . 1 Press Function/Set , 2 , 4 . 2 Press or to select ON (or OFF) and press Function/Set . 3 If you want to, ent...

S E T U P R E C E I V E 5 - 8 Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it. 1 Press Function/Set , 2 , 5 . The screen displays: 2 Press or to choose STANDARD. 3 Press Function/Set . The screen prompts you to enter the fax number you want to...

5 - 9 S E T U P R E C E I V E Setup for Polling Receive with Secure Code You need to make sure you are using the same ID number as the other party. 1 Press Function/Set , 2 , 5 . 2 Press or to choose SECURE and press Function/Set . 3 Enter a four-digit number.This is the same as the security code of...

S E T U P S E N D 6 - 1 6 6 Setup Send Automatic Document Feeder (ADF) ■ Originals must be between 5.8 and 8.5 inches (148 and 216 mm) wide, and 5.9 and 23.7 (150 and 600 mm) inches long. Your fax machine can only scan an image 8.2 inches (208 mm) wide, regardless the paper width. ■ Make sure you pl...

6 - 2 S E T U P S E N D Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Place the original face down in the ADF. 2 Pick up the handset and listen for a dial tone—OR—press Hook or Speaker Phone and listen for a dial tone. ...

S E T U P S E N D 6 - 3 5 Press 1 to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 6. 6 Enter fax number and press Start . Basic Sending Operations Composing Electronic Cover Page(For FAX-236/335MC Only) The cov...

6 - 6 S E T U P S E N D Composing Your Own Comments (For FAX-236/335MC Only) 1 Press Function/Set , 3 , 2 . The screen displays: COVERPAGE NOTE. 2 Press or to choose position 5 or 6 for your customized comment. 3 Press Function/Set . 4 Use the dial pad to enter your customized comment (up to 27 char...

S E T U P S E N D 6 - 7 Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Place the original face down in the ADF. 2 Press Function/Set , 3 , 5 . 3 Press or to selec...

6 - 8 S E T U P S E N D 8 Enter the fax number. 9 Press Start . 10 If you’ve set Call Reservation to ON, pick up your handset if the fax machine rings. Print Sample Call Back Message (For FAX-236/335MC Only) 1 Press Function/Set , 3 , 6 . 2 Press or to select PRINT SAMPLE. 3 Press Function/Set . 4 P...

S E T U P S E N D 6 - 9 Next-Fax Reservation (For FAX-236/335MC Only) Even if your fax machine is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by us...

6 - 10 S E T U P S E N D Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. 1 Place the document to be retrieved face down in the ADF. 2 Press Function/Set , 3 , 8 . 3 Press or to choose STANDARD and pres...

S E T U P S E N D 6 - 11 Interrupting Timer and Polled Transmit Jobs You can send a fax or make a copy now, even if you have the fax machine set to send a fax later, or if you have it set to be polled. However, you cannot use automatic redial or the function mode. 1 Press Function/Set , 5 . 2 Wait 2...

7 - 1 Q U I C K - D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 7 QUICK-DIAL Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes (For Fax-335MC only). I...

7 - 3 Q U I C K - D I A L N U M B E R S A N D D I A L I N G O P T I O N S 3 Enter the number (up to 20 digits) and press Function/Set . 4 Use the dial pad to enter the name or company (up to 15 characters) and press Function/Set —OR—Press Function/Set to store the number without a name. (See Details...

Q U I C K - D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 - 4 3 Use the dial pad to identify the Group with a number and press Function/Set . (For example, press 1 for Group 1.) 4 To include One Touch or Speed Dial numbers in the Group, enter them as if you were dialing. For example, for...

7 - 5 Q U I C K - D I A L N U M B E R S A N D D I A L I N G O P T I O N S One Touch Dialing 1 Pick up the handset—OR—Press Hook or Speaker Phone . (See Storing One Touch Dial Numbers/Storing Junk Fax/Call Numbers, page 7-1.) 2 When you hear a dial tone, press the One Touch key of the location you wa...

Q U I C K - D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 - 6 Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically. (See Storing One Touch Dial Numbers/Storing Junk Fax/Call Numbers, page 7-1 and Storing Speed Dial Numbers/S...

7 - 7 Q U I C K - D I A L N U M B E R S A N D D I A L I N G O P T I O N S 2 Press Function/Set , 3 , 9 to select ON or NEXT FAX ONLY and press Function/Set . • If you select ON, the screen displays to choose additional setting and press 2 to go to Step 3. • If you select NEXT FAX ONLY, then select N...

T E L E P H O N E S E R V I C E S 8 - 1 8 8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. Distinctive Ring (For Singapore and Hong Kong) This fax machine feature lets you use the Distinctive Rin...

8 - 2 T E L E P H O N E S E R V I C E S Setting the Distinctive Ring 1 If you have Voice Mail from the Telephone Company, you must disconnect it now (temporarily). 2 Disconnect the fax machine from any external telephone answering device (TAD). 3 Set the fax machine to MANUAL mode. 4 Press Function/...

T E L E P H O N E S E R V I C E S 8 - 3 Printing the Caller ID Log 1 Press Hold . 2 To print the Caller ID Log, press Start . Viewing the Caller ID Log 1 Press Hold . 2 After 2 seconds, press or to scroll through the Caller ID Log. 3 When you want to see more detailed information for a displayed ID ...

8 - 4 T E L E P H O N E S E R V I C E S Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. 1 Press Hold . 2 After 2 seconds, press or to scroll through the Log and when you see a caller you want to register, press Function/Set . 3 To regi...

M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) 9 - 1 9 9 Message Center (For FAX-335MC Only) Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memor...

9 - 2 M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) Setting Up the Message Center You must set up the Message Center in the following order: 1 Setting Message Storage. (See Setting Message Store, page 9-2.) 2 Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Messag...

M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) 9 - 3 Listening to Outgoing Message (OGM) 1 Press Function/Set , 8 , 3 . 2 Press or to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM) and press Function/Set . 3 Press or to select PLAY MSG and press Function/Set . Adjust volume by pres...

9 - 4 M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) Playing Voice Messages Follow the steps below to listen to voice messages. 1 Press Play/Record . Adjust the Volume by pressing or . All messages are played in the order they were recorded. The display shows the number of the current...

M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) 9 - 5 To erase voice messages individually 1 Press Play/Record . The fax machine sounds a two-second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps. 2 To erase a specific messa...

9 - 6 M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) ICM Recording Monitor This feature lets you turn the speaker volume for voice messages ON or OFF. When you turn the monitor OFF, you will not hear messages as they come in. 1 Press Function/Set , 8 , 5 . 2 Use or to select OFF (or O...

M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) 9 - 7 Recording the Paging Outgoing Message (OGM) Before paging can work, you should first record the Paging OGM. 1 Press Function/Set , 8 , 3 . The screen prompts you to choose an OGM. 2 Press or to reach PAGING OGM and press Function/Se...

9 - 8 M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) Remote Retrieval Using Remote Retrieval Access Code 1 Dial your fax number from a touch tone phone. 2 When your fax machine answers, immediately enter your Remote Retrieval Access Code. 3 The fax machine signals the kinds of message...

M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) 9 - 11 Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access C...

9 - 12 M E S S A G E C E N T E R ( F O R F A X - 3 3 5 M C O N L Y ) Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 ...

M A K I N G C O P I E S 10 - 1 10 10 Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Remember, your machine cannot scan any...

P R I N T I N G R E P O R T S 11 - 1 11 11 Printing Reports Fax machine Settings and Activity You can print the following lists and reports: Choose to print a Transmission Verification Report after each fax you send. Journal lists information about the last 15 (FAX-235/236) or 30 (FAX-335MC) incomin...

11 - 2 P R I N T I N G R E P O R T S Transmission Verification Report You can use the TRANSMISSION as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and whether the transmission was successful. When the feature is OFF, t...

I M P O R T A N T I N F O R M A T I O N 12 - 1 12 12 Important Information Important Safety Instructions 1 Read all of these instructions and save them for future use. 2 Follow all warnings and instructions marked on the product. 3 Unplug this product from the wall outlet before cleaning. Do not use...

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 13 - 1 13 13 Troubleshooting and Maintenance Troubleshooting Error Messages You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an er...

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 13 - 3 1 Open the cover. 2 Pull the documents toward the front of the fax machine, in the same direction they were feeding. 3 Close the cover. Contact your Brother Dealer for service, The number you called does not answer or is busy. You may ...

13 - 4 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E The memory capacity has been exceeded while you are copying. (See Making Copies, page 10-1.) Erase the incoming voice messages or fax messages stored in memory in order to make additional memory available. (See Erasing Messages, page 9...

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 13 - 5 Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or MSG CTR). Check for dial tone. If possible, call your fax machine to he...

13 - 6 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Handling Incoming Calls F/T pseudo-ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone and pre...

S P E C I F I C A T I O N S S - 1 Specifications * “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). Specifications are subject to change without prior notice. Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Sp...

G L O S S A R Y G - 1 Glossary ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the original feeder and fed one at a time automatically. automatic fax transmission Sending a fax without picking up the handset or pressing Hook or Speaker Phone. beeper The sound the ...

I - 1 I N D E X Index A Alternating Displays .............................3-1 Answer Mode ................................ 5-1, 5-2 Answering Machine ..............................2-7 Automatic Transmission .......................6-2 B Backup Printing ....................................9-4 Beeper V...

R E M O T E R E T R I E V A L A C C E S S C A R D R - 1 Using Remote Retrieval Access Code (For FAX-335MC Only) If you plan to retrieve voice or fax messages while away from your fax machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval...

R - 2 R E M O T E R E T R I E V A L A C C E S S C A R D Retrieve all faxes press , then enter the number of remote fax machine, and then . After the beep, hang up and wait. Erase all fax messages press . Check Receiving Status Press . then for Fax message , press . Voice message , press . 1 long bee...