Brother FAX 275- User Manual

iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICUL...

iv This warranty gives you certain rights andyou may also have other rights that mayvary from state to state. This warranty is given only to the end-usep u r c h a s e r o f t h e a c c o m p a n y i n g p r o d u c t( r e f e r r e d t o i n t h i s w a r r a n t y a s “ t h i sProduct”). What is c...

vii Year 2000 Compliant Brother is addressing the Year 2000 relatedissues for all Brother fax machines andmulti-function centers. Our focus is to ensurethat our bundled third party software willcontinue to properly process date/time data afterJanuary 1, 2000. Brother fax machines and multi-function ...

Table of Contents ix 1 Introduction Using This Manual ...................................................................................................... 1 Finding Information .................................................................................................... 1 Test Sheet Procedu...

x T A B L E O F C O N T E N T S 3 On-Screen Programming User-Friendly Programming ................................................................................... 17 Function Mode .......................................................................................................... 17Alternat...

xi T A B L E O F C O N T E N T S Advanced Sending Operations ............................................................................... 38 Overseas Mode ......................................................................................................... 38Delayed FAX .........................

xii T A B L E O F C O N T E N T S 12 Important Information Standard Telephone and FCC Notices .................................................................. 61 These notices are in effect on models sold and used in the United States only. ....... 64 Federal Communications Commission Compliance N...

1 Introduction 1 Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has beendesigned to be simple to use, with LCD screen prompts to guide you throughfunctions. However, you can use your fax machine to its fullest potential bytaking a few minutes to read this manual. ...

2 C H A P T E R O N E Test Sheet Procedures (for USA only) After programming your Station ID, please fill out the TEST SHEETincluded with your fax machine and fax it to Brother ’s Automated FaxResponse System as your first transmission. This will verify that yourfax machine is properly installed. Wh...

4 C H A P T E R O N E Control Panel Overview FAX 255 and FAX 275 S t o p C o p y S t a r t Hook Hold/Caller ID Redial/Pause Speed Dial A B C D E F G H I J K L M N O PQR S T U V W X YZ S e t M ode R esolu t ion Volume L H Help Funct ion Trans.Verify Tel - index FAX 275 01 02 03 04 05 06 07 08 09 10 T...

2 Set Up and Connections 5 Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection deviceto protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack isspecifically desi...

6 C H A P T E R T W O Telephone Line Cord Handset Curled Cord Telephone Handset Owner’s Manual One Starter Roll of Brother Therma PLUSRecording Paper(LETTER up to 25 pages,A4 up to 24 pages) Document Support BrotherStartCard Packing List Make sure you have the following items: NOTICE: If an item is ...

7 S E T U P A N D C O N N E C T I O N S Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select aplace that is free of vibration and shocks. Locate the fax machine near atelephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-tr...

9 S E T U P A N D C O N N E C T I O N S About Brother Paper For the best print quality, use Brother Therma Plus Paper, Item Numbers6890 (two 98’ rolls) or 6840 (four 98’ rolls). Therma Plus paper is thicker,like plain paper, and produces the best print quality. The recording paper roll size for your...

10 C H A P T E R T W O Connect the power cord When you connect the power, the screen displays 01/01 00:00 FAX. NOTICE: 1) This fax must be grounded using a three-prong plug. 2) Since the fax machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical ...

11 S E T U P A N D C O N N E C T I O N S Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone linesthat pass incoming calls to each other if they are busy. The calls are usuallypassed down or “rolled over” to the next available phone...

14 C H A P T E R T W O If you are installing the fax machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circum-stances with a PBX. Any cases of difficulty should be reported first tothe company that handles your PBX. 2 If all incoming calls will be answ...

15 S E T U P A N D C O N N E C T I O N S Do not connect a TAD elsewhere on the same phone line—your faxmachine and TAD will both try to control the line. LINE EXT. You may connect an external TAD to a separate wall jack only if yousubscribe to your telephone company’s Distinctive Ring service, haver...

16 C H A P T E R T W O Outgoing Message (OGM) Timing is important in recording this message. The message sets up theways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (Thisallows your fax machine time to listen for the fax CNG tone...

3 On-ScreenProgramming 17 User-Friendly Programming We have designed your fax machine with on-screen programming and aHelp key. User-friendly programming helps you take full advantage of allthe functions your fax machine has to offer. Since your fax programming is done on the LCD, we created step-by...

18 C H A P T E R T H R E E Alternating Displays When you see alternating displays, the LCD sometimes alternates betweenthe currently selected option, and a help message giving brief instructionsabout how to proceed. The display you’ll probably see most often is shownbelow, showing you, when you plac...

19 O N - S C R E E N P R O G R A M M I N G Function Selection Table If you have a basic understanding of how to program your fax machine, youcan perform most of the programming settings without the Owner’s Manual.To help you understand the function selections, options, and settings thatare found in ...

4 Initial Setup 23 Getting Started Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialingservice. If you have pulse (rotary) dialing service, you need to change thedialing mode. 1 Press Function , 1 , 1 . D I A L I N G : T O N E ?D I A L I N G : P ...

24 C H A P T E R F O U R E N T E R D A Y : X X 4 Enter two digits for the day (for example, 06) and press Set . E N T E R T I M E : X X : X X 5 Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM)and press Set . 6 Press Stop . The screen now displays the date and time you set, and...

25 I N I T I A L S E T U P Entering Text When you are setting certain functions, such as the Station ID, you mayneed to enter text into the fax machine. Most keys on the dial pad have threeor four letters printed above them. The keys for 0, # and don’t haveprinted letters because they are used for s...

26 C H A P T E R F O U R NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful f o r a n y p e r s o n t o u s e a c o m p u t e r o r e l e c t r o n i c d e v i c e t o s e n d a n ymessage via a telephone fax machine unless such messages clearlycontain, in a margin at the top or ...

27 I N I T I A L S E T U P Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.When the beeper is set to LOW or HIGH, the fax machine beeps every timeyou press a key or make an error, and at the end of fax sending or receiving. 1 Press Function , 1 , 4 . 2 Pr...

28 C H A P T E R F O U R Setting Volume Amplify Please carefully read “Setting the Handset Volume” before you do thefollowing steps: 1 Press Function , 1 , 5 . S E L E C T <- -> & S E T V O L A M P L I F Y : O F F ? 2 Press or to select VOL AMPLIFY:OFF? if none of the users are hearing-imp...

5 SetupReceive 29 Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You must use this mode with Distinctive Ringing. FAX ONLY—The fax machine automatically answers every call as a faxc...

30 C H A P T E R F I V E S e t M ode R esolu t ion Volume L H Current Answer Mode 09/06 15:25 FAX To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. F A X O N L Y F A X / T E L T A D : A N S W E R M A C H . M A N U A L 2 Continue to press Mode until your ...

31 S E T U P R E C E I V E Setting F/T Ring Time You need to determine how long the fax machine will notify you with itsspecial double-ring when you have a voice call. This double-ringing(F/T Ring Time) happens after the initial ringing from the telephonecompany (Ring Delay). Only the fax machine ri...

32 C H A P T E R F I V E If you’ve set the feature to ON, but your fax machine doesn’t automaticallyconnect a fax call when you lift an external or extension phone handset,press the Fax Receive code 5 1 . At the fax machine, lift the handset and press Start . 1 Press Function , 2 , 3 . 2 Use or to s...

33 S E T U P R E C E I V E For FAX/TEL Mode Only When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time(double ringing) to alert you to a voice call. If you’re at the fax machine,you can lift the handset to answer. If you’re at an extension phone, you’ll need to lift the handset duri...

34 C H A P T E R F I V E Polling Polling is the process of retrieving faxes from another fax machine. You canuse your fax machine to “poll” other machines, or you can have someonepoll your machine. All parties involved in polling need to set up their fax machines toaccommodate polling. When someone ...

6 SetupSend 35 Before You Begin ■ Documents must be between 5.8 and 8.5 inches (148 and 216 mm)wide, and 5.9 and 23.7 inches (150 and 600 mm) long. Your faxmachine can only scan an image 8.2 inches (208 mm) wide, regardlessof how wide the paper is. ■ Make sure you insert documents face down, top edg...

36 C H A P T E R S I X ADF (Automatic Document Feeder) The automatic document feeder (ADF) can hold up to 10 pages, feedingeach one individually through the fax machine. Use standard (17 lb–24 lb)paper when using the ADF; if you’re using heavier paper, feed each sheetindividually to prevent paper ja...

37 S E T U P S E N D Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receivingtones before sending the fax. 1 Insert the document face down in the feeder. 2 Pick up the handset and listen for a dial tone—OR—Press Hook and listen for a dial tone. 3 Enter the fax n...

38 C H A P T E R S I X Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Insert document. 2 Press Function , 3 , 3 . 3 . O V E R S E A S M O D E 3 Press or to select...

39 S E T U P S E N D 5 Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 6. P R E S S S T A R T K E YE N T E R F A X N O . 6 Enter the fax number. 7 Press Start . The fax machine will wait unt...

40 C H A P T E R S I X Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of thefax you’re sending. This could be useful if you’re sending a fax with photosand letters, or some pages with small print and others with normal print.Resolution settings...

41 S E T U P S E N D Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or PollingTransmit. 1 Press Function , 4 . Any waiting jobs appear on the display. If there is no job waiting, the screen displays NO JOB WAITING. 4 . C A N C E L J O B 2 If you have more than t...

7 Setup Auto DialNumbers 43 Storing Numbers for Easy Dialing You can set up your fax machine to do two types of easy dialing: One Touchand Speed Dial. Storing One Touch Dial Numbers You can store ten fax/phone numbers that you can dial by pressing one key.You also can store names with these numbers....

44 C H A P T E R S E V E N N A M E : 4 Use the dial pad to enter the name (up to 15 characters) and press Set . You can use the chart on page 25 to help you enter letters—OR—Go toStep 5 to store the number without a name. Use or to select the type you want and press Set . FAX a fax only number TEL a...

45 S E T U P A U T O D I A L N U M B E R S You can store “555” on One Touch key 03 and “7000” on One Touch key 02 . If you press One Touch 03 , 02 , and Start , you can dial “555-7000”. To temporarily change a number, you can substitute part of the number withmanual dialing using the dial pad. For e...

46 C H A P T E R S E V E N Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where anumber is already stored, the screen displays the current name stored there,then prompts you to either 1. CHANGE—OR—2. EXIT. 1 Press 1 to change the number s...

8 Telephone Operation Dialing Options You can use your fax machine to make voice telephone calls, by dialingmanually, or by using Tel-index, One Touch or Speed Dial memory. You canuse the handset. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the h...

48 C H A P T E R E I G H T One Touch Dialing 1 Pick up the handset—OR—Press Hook . 2 When you hear a dial tone, press the One Touch key of the location youwant to call. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the othe...

49 T E L E P H O N E O P E R A T I O N Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Tone/Pulse If you have pulse dialing service, but need to send tone signals (fortelephone banking, for example), follow the directions below. If you havetouch to...

9 TelephoneService 51 Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephoneservices offered by some telephone companies. If you have Call Waiting, Ring Master, Voice Mail, an answering service oran alarm system custom feature on your telephone line, it may create apr...

52 C H A P T E R N I N E You can register only one Distinctive Ring pattern with the fax machine.Some ring patterns cannot be registered. ■ The fax machine will answer only calls to its registered number. ■ To have your TAD answer only the main number, the fax machine mustbe in Manual Mode. ■ In FAX...

53 T E L E P H O N E S E R V I C E 7 Press Stop to exit. Once you’ve registered the Distinctive Ring pattern in your fax machine,you can turn this feature ON (or OFF), by following Steps 1 to 5 above. Caller ID The Caller ID feature of this fax machine lets you use the Caller IDsubscriber service of...

54 C H A P T E R N I N E Viewing the Caller ID Log 1 Press Hold/Caller ID . C A L L E R I D L O G S E L E C T <- -> & S E T P R E S S S T A R T K E Y 2 After 2 seconds, press or to scroll through the Caller ID Log. 0 1 ) M A R Y H E N D E R S O N0 2 ) T O M H E N D E R S O N0 3 ) A B C C O...

55 T E L E P H O N E S E R V I C E Returning a Call from the Log You can scroll through the Caller ID Log and select a call to returnautomatically.You must set up your AREA CODE in advance. (USA only) 1 Press Hold/Caller ID . C A L L E R I D L O G S E L E C T <- -> & S E T P R E S S S T A ...

56 C H A P T E R N I N E Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dialnumber. 1 Press Hold/Caller ID . C A L L E R I D L O G S E L E C T <- -> & S E T P R E S S S T A R T K E Y 2 After 2 seconds, press or to scroll through the Log ...

57 Copy Functions Your fax machine cannot scan anything closer than one-eighth inch from theedge of the paper. The default resolution for a single copy is Super Fine.Set the resolution to PHOTO for photographs. 1 Place document face down in the feeder. 2 Press Copy . To cancel, press Stop . Do NOT p...

59 FAX Settings You can print the following lists and reports: 1 . X M I T R E P O R T Choose if you would like aTransmission Verification Reportprinted after all faxes you send. 2 . A L L D I A L Lists names and numbers stored inOne Touch and Speed Dialmemory, in numerical order. 3 . T E L . I N D ...

60 C H A P T E R E L E V E N To Print a Report 1 Press Function , 7 . 2 Enter the number of the report you want to print. For example, press 3 to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fa...

61 Standard Telephone andFCC Notices These notices are in effect on models sold and used inthe United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls toemergency numbers: ■ Remain on the line and briefly explain to...

63 I M P O R T A N T I N F O R M A T I O N Federal Communications Commission Compliance Notice(For USA Only) This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limitsare designed to provide reasonable protection...

64 C H A P T E R T W E L V E Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not useliquid or aerosol cleaners. Use a damp clo...

65 I M P O R T A N T I N F O R M A T I O N 15 Do not attempt to service this product yourself, as opening or removingcovers may expose you to dangerous voltage points and/or other risks,and may void your warranty. Refer all servicing to a BrotherAuthorized Service Center. A list of Brother Authorize...

66 C H A P T E R T W E L V E Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has beencompiled and published, covering the latest product descriptions andspecifications. The contents of this manual and the specifications of this product aresubject to ...

68 C H A P T E R T H I R T E E N Error Messages You may occasionally encounter a difficulty with your fax machine ortelephone line. If this happens, your fax machine often identifies theproblem and displays an error message. The list below explains the mostcommon error messages. If you need addition...

69 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E C O V E R O P E N The cover is not completely closed. C U T T E R J A M The fax paper is jammed in the cutter. 1 Unplug the power cord. 2 Open the cover. 3 Pull the blue release lever on the print head unit and raise it. 4 Gently turn the ...

70 C H A P T E R T H I R T E E N D O C U M E N T J A M The documents were not inserted or fed properly, or were too long or tooshort. 1 Open the cover. 2 Pull the documents toward the front of the fax machine, in the samedirection they were feeding. 3 Close the cover. Front cover M A C H I N E E R R...

71 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E P A P E R R O L L E M P T Y The paper roll is empty; follow the instructions in Installation to replace thepaper roll. P R I N T E R F A U L T The recording head has overheated. Unplug the machine and wait 30minutes for it to cool. P R I N...

72 C H A P T E R T H I R T E E N If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. Ifthe copy looks good, the problem is probably not your fax machine. Checkthe difficulties below and follow the troubleshooting tips. Printing...

73 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E No Dial Tone on the Handset Press Hook —OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Checkthat the handset is connected to the fax machine’s handset jack. Test thewa...

Glossary ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. automatic fax transmission Sending a fax wit...

79 Index A Accessories and Supplies .................................. iiALL DIAL Lists .............................................. 59Alternating Displays ........................................ 18Answer Mode .................................................. 29Answering Machine (TAD) .............

These machines are made for use in the USA or CANADA only. We can not recommendusing them overseas because it may violate the Telecommunications Regulations of thatcountry and the power requirements of your fax machine may not be compatible with thepower available in foreign countries. Using USA or ...