Page 2 - If you need to call Customer Service; Date of Purchase:
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-3360C, FAX-1860C and FAX-1960C (USA only) (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain thi...
Page 3 - Brother numbers; Register your product; Note
i Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Yo...
Page 4 - For Customer Service
ii For Customer Service Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has i...
Page 5 - Ordering accessories and supplies
iii Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly...
Page 6 - Notice - Disclaimer of Warranties
iv Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULA...
Page 9 - BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
vii BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized ServiceCenters, will repair this MFC/Facsimile m...
Page 10 - Table of Contents; Section I General; General Information; Loading documents and paper
viii Table of Contents Section I General 1 General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Gu...
Page 11 - Security features; Section II Fax; Sending a fax
ix 4 Security features 23 TX Lock (MFC-3360C and FAX-1860C) .............................................................. 23 Setting and changing the TX Lock password ................................................ 23Turning TX Lock on/off .............................................................
Page 13 - Remote fax options
xi 9 Message Center (FAX-1960C only) 55 Message Center Mode ........................................................................................ 55 Setting up the Message Center ..................................................................... 55Outgoing message (OGM) ..........................
Page 14 - Section III Copy; Making copies; Section IV Software; Safety and Legal
xii Section III Copy 13 Making copies 70 How to copy ......................................................................................................... 70 Entering Copy mode ...................................................................................... 70Making a single copy ............
Page 15 - Troubleshooting and Routine Maintenance
xiii B Troubleshooting and Routine Maintenance 90 Troubleshooting ................................................................................................... 90 If you are having difficulty with your machine ................................................ 90 Error messages ....................
Page 16 - Specifications
xiv D Specifications 121 General .............................................................................................................. 121Print media......................................................................................................... 123Fax ................................
Page 17 - Section I; General
Section I General I General Information 2 Loading documents and paper 8 General setup 18 Security features 23
Page 18 - Viewing Documentation
2 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions are used throughout the documentation. Accessing the Software User’s ...
Page 19 - How to find Scanning instructions
General Information 3 1 c If the language screen appears, click your language. The CD-ROM main menu will appear. Note If this window does not appear, use Windows ® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. d Click User’s Guide to view the Software User’s Gu...
Page 21 - Control panel overview
General Information 5 1 Control panel overview 1 MFC-3360C 1 FAX-1860C 1 3 10 4 5 6 7 2 8 9 11 1 3 10 7 2 8 9 11 1 4 5 6
Page 24 - Loading documents; Using the ADF; Recommended environment
8 2 Loading documents 2 You can send a fax, make copies, and scan (MFC-3360C only) from the ADF (automatic document feeder). Using the ADF 2 The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m 2 ) paper and always fan the pages before putting them in the ADF...
Page 25 - Scannable area
Loading documents and paper 9 2 Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper. Acceptable paper and other media 2 The print quality can be affected by the type of paper you are using in the mach...
Page 26 - Recommended media; Brother paper
Chapter 2 10 Recommended media 2 To get the best print quality, we suggest using Brother paper. (See table below.) We recommend using ‘3M Transparency Film’ when you print on transparencies. 1 Available in the USA and from November 2006 in Canada. Handling and using media 2 Store paper in its orig...
Page 27 - Choosing the right media; Paper type and size for each operation
Loading documents and paper 11 2 Choosing the right media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Fax Copy Printer Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes Yes Ex...
Page 28 - Paper weight, thickness and capacity
Chapter 2 12 Paper weight, thickness and capacity 2 1 Up to 50 sheets for Legal size paper 20 lb (80 g/m 2 ). Up to 100 sheets of 20 lb (80 g/m 2 ) paper. Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m 2 ) 0.003 to 0.006 in. (0.08 to 0.15 mm) 100 1 Inkjet ...
Page 31 - About envelopes; How to load envelopes and post cards
Loading documents and paper 15 2 Loading envelopes and post cards 2 About envelopes 2 Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m 2 ). Some envelopes need margin settings to be set in the application. Make sure you do a test print first. CAUTION Do not use any of the following types ...
Page 33 - Printable Area
Loading documents and paper 17 2 Printable Area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available ...
Page 34 - Turning the machine off; Turning the machine on; General setup
18 3 On/Off key 3 When the machine is idle, you can turn it on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off 3 a Press and hold down the On/Off key until the LCD shows Shutting Down . The LCD light goes of...
Page 35 - Mode Timer
General setup 19 3 1 You cannot receive a fax with Black Start or Color Start . 2 You can receive telephone calls by using the cordless handset. 3 When an external TAD is connected and Easy Receive is turned on. 4 You cannot receive a fax automatically even if you have set the receive mode to Fax/Te...
Page 36 - Paper Size; Volume Settings; Ring Volume
Chapter 3 20 Paper Size 3 You can use five sizes of paper for printing copies: Letter, Legal, A4, A5 and 4 " × 6 " in. (10 × 15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size sett...
Page 38 - Setting Volume Amplify; LCD display; LCD Contrast
Chapter 3 22 Setting Volume Amplify 3 Please carefully read Choosing the Handset Volume (For Volume Amplify) (MFC-3360C and FAX-1860C) on page 21. a Press Menu , 1 , 4 , 5 . b Do one of the following. If none of the users are hearing- impaired, press a or b to select Off , and then press OK and go...
Page 39 - TX Lock; Setting the password
23 4 4 TX Lock (MFC-3360C and FAX-1860C) 4 TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, so they will not be lost. While TX Lo...
Page 40 - Turning TX Lock on/off; Turning TX Lock on; Turning TX Lock off
Chapter 4 24 Turning TX Lock on/off 4 Turning TX Lock on 4 a Press Menu , 2 , 0 , 1 . b Press a or b to choose Set TX Lock . Press OK . c Enter the registered 4-digit password.Press OK . The machine goes offline and the LCD shows TX Lock Mode . Turning TX Lock off 4 a Press Menu . b Enter the regist...
Page 43 - Section II
Section II Fax II Sending a fax 28 Receiving a Fax 34 Telephone Services and External devices 40 Dialing and storing numbers 50 Message Center (FAX-1960C only) 55 Remote fax options 59 Printing Reports 65 Polling 67
Page 44 - Entering Fax mode; Faxing from the ADF; Color fax transmission; Canceling a fax in progress; Broadcasting
28 5 Entering Fax mode 5 To enter fax mode, press ( Fax ), and the key will glow green. Faxing from the ADF 5 a Make sure you are in Fax mode . b Put the document face down in the ADF. c Dial the fax number. d Press Black Start or Color Start . The machine starts scanning the document. Note • To can...
Page 45 - Additional sending
Sending a fax 29 5 Canceling a Broadcast in progress 5 a Press Menu , 2 , 6 . The LCD will show the fax number being dialed. b Press OK . The LCD will show the job number: XXXXXXXXX 1.Clear 2.Exit c Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit . d To cancel th...
Page 46 - Contrast; Changing Fax Resolution; To change the fax resolution for the; next; fax
Chapter 5 30 Contrast 5 If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. a Make sure you are in Fax mode . b Load your document. c Press Menu , 2 , 2 , 1 . d Press a or b to choose Auto ,...
Page 47 - Real time transmission; Sending in real time for all faxes; Overseas Mode
Sending a fax 31 5 Dual access (Black & White only) 5 You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the m...
Page 49 - Sending a fax manually
Sending a fax 33 5 Sending a fax manually 5 Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. a Make sure you are in Fax mode . b Load your document. c To listen for a dial tone do one of the following: (MFC-3360C and FAX-1860C) Press Hook/Hold or ...
Page 50 - Receive modes; Choosing the Receive Mode; Receiving a Fax; Manual; External TAD
34 6 Receive modes 6 You must choose the receive mode depending on the external devices and telephone subscriber services you have on your lines. The diagrams will help you choose the correct mode. (For details about the receive mode, see Using receive modes on page 36.) Choosing the Receive Mode 6 ...
Page 52 - Fax only
Chapter 6 36 Using receive modes 6 Some receive modes answer automatically ( Fax Only and Fax/Tel ). You may want to change the ring delay before using these modes. (See Ring Delay on page 37.) Fax only 6 Fax only mode will automatically answer every call. If the call is a fax your machine will rece...
Page 53 - Receive mode settings; If Easy Receive is
Receiving a Fax 37 6 Receive mode settings 6 Ring Delay 6 The Ring Delay sets the number of times the machine rings before it answers in Fax Only , Fax/Tel or MC:Msg Ctr (FAX-1960C only) mode. If you have external or extension phones on the same line as the machine or subscribe to the telephone comp...
Page 54 - Receiving a fax at the end of a
Chapter 6 38 If Easy Receive is Semi : 6 The machine will only receive a fax call if you answered it using the machine’s handset, Speaker Phone or cordless handset. If you are not at your machine, press l 5 1 on the extension phone. (See Using external and extension telephones on page 49.) If Easy R...
Page 56 - Voice Operations; Making a telephone call; Hold; Telephone Services and External
40 7 Voice Operations 7 Voice calls can be made either with the handset, cordless handset (FAX-1960C), the speaker phone (FAX-1960C), or an extension or external telephone. You can dial manually or use Quick-Dial numbers. Note If you have the FAX-1960C, please see the Digital Cordless Handset User’s...
Page 58 - Telephone services; Distinctive Ring
Chapter 7 42 Telephone services 7 Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, Ring Master, answering services, alarm systems or other custom features on one...
Page 59 - Turning off Distinctive Ring
Telephone Services and External devices 43 7 Before you choose the ring pattern to register 7 You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone c...
Page 60 - Caller ID; Printing Caller ID List
Chapter 7 44 Caller ID 7 The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, t...
Page 61 - Connecting an external
Telephone Services and External devices 45 7 Connecting an external TAD (telephone answering device) 7 You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax...
Page 62 - Connections
Chapter 7 46 Connections 7 The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. b Plug the te...
Page 63 - Special line considerations; Roll over phone lines; Two-line phone system; Converting telephone wall outlets
Telephone Services and External devices 47 7 Special line considerations 7 Roll over phone lines 7 A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’ to the next avail...
Page 65 - Using remote codes; Fax receive code; Telephone answer code; Changing the remote codes
Telephone Services and External devices 49 7 Using external and extension telephones 7 If you answer a fax call on an extension or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Co...
Page 66 - How to Dial; Manual dialing; Dialing and storing numbers
50 8 How to Dial 8 Manual dialing 8 Press all of the digits of the fax number. One-Touch Dialing 8 Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10 , hold down Shift as you press the One-Touch key. Speed-Dialing 8 a Press Search/Speed Dial , the # (p...
Page 67 - Search; Fax Redial; Storing numbers; Storing a pause
Dialing and storing numbers 51 8 Search 8 You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically or use the dial pad and then the menu keys to search alphabetically. 1 To search numerically. 2 To search alpha...
Page 68 - Storing Speed-Dial numbers
Chapter 8 52 Storing One-Touch Dial numbers 8 Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10 , hold down Shift as you press the One-Touch key. a Press Menu , 2 , 3 , 1 . b Press the One-Touch key where you want to store ...
Page 71 - Message Center Mode; Recording your OGM; Message Center
55 9 9 Message Center Mode 9 The Message Center feature will store up to 99 incoming messages. Messages are stored in the order in which they are received. Voice messages can be up to 3 minutes in length and can also be picked up remotely. (See Setting a Remote Access Code on page 61.) The number of...
Page 72 - Listening to your OGM; Managing your; Message Indicator; Playing voice messages
Chapter 9 56 Listening to your OGM 9 a Press Menu , 2 , 7 , 1 . b Press a or b to choose Msg Ctr OGM or F/T OGM . Press OK . c Press a or b to choose Play OGM . Press OK . d Press Stop/Exit . Erasing your OGM 9 a Press Menu , 2 , 7 , 1 . b Press a or b to choose Msg Ctr OGM or F/T OGM . Press OK . c...
Page 73 - Printing fax messages; Erasing incoming messages; To erase voice messages individually; To erase all of your messages
Message Center (FAX-1960C only) 57 9 Printing fax messages 9 Once you print a new fax message stored in memory it will automatically be erased from the memory. a Press Play . After two seconds, the fax machine begins to play voice messages. b If Fax Storage is on and there are fax messages in memory...
Page 74 - Setting toll saver; ICM Recording Monitor
Chapter 9 58 Additional Message Center operations 9 Setting maximum time for incoming messages 9 Your machine’s default setting will save incoming messages up to 30 seconds long. To change this setting follow the steps below: a Press Menu , 2 , 7 , 2 . Setup Msg Ctr 2.ICM Max.Time b Press a or b to ...
Page 75 - Fax Forwarding
59 10 10 Remote fax options ARE NOTavailable for color fax. You can use only one remote fax option at a time. Fax Forwarding 1 0 The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this i...
Page 77 - Remote Retrieval
Remote fax options 61 10 Remote Retrieval 1 0 You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code 1 0 The remote access code lets you access the remote retrieval features wh...
Page 78 - Retrieving fax messages
Chapter 10 62 Retrieving fax messages 10 a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, enter your remote access code (3 digits followed by l ). If you hear one long beep, you have messages. c When you hear two short beeps, press 9 6 2 ....
Page 79 - Remote fax commands
Remote fax options 63 10 Remote fax commands 10 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l ), the system will give two short beeps and you must enter a remote command. Remote com...
Page 81 - Fax reports; Printing Reports
65 11 11 Fax reports 1 1 You need to set up the Transmission Verification Report and Journal Period using the Menu keys. Transmission Verification Report 1 1 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether...
Page 82 - Reports
Chapter 11 66 Reports 11 The following reports are available: How to print a report 11 a Press Menu , 4 . b Do one of the following: Press a or b to choose the report you want.Press OK . Enter the number of the report you want to print. For example, press 2 to print the Help List. c Press Black ...
Page 83 - Polling receive; Setup for polling receive; Sequential polling; Polling
67 12 12 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all...
Page 84 - Setup for polled transmit
Chapter 12 68 Polled transmit (Black & White only) 12 Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit 12 a Make sure you are in Fax mode . b Load your document. c Press Menu , 2 , 2 , 6 . 6.Polled ...
Page 85 - Section III; Copy
Page 86 - How to copy; Entering Copy mode; Making a single copy; Stop copying; Copy keys
70 13 How to copy 13 Entering Copy mode 13 Press ( Copy ) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 19.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality 3 No of Copies Ma...
Page 87 - Changing copy quality
Making copies 71 13 Changing copy quality 1 3 You can choose from a range of quality settings. The default setting is Normal . To temporarily change the quality setting, follow the instructions below: a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of ...
Page 88 - Copy options
Chapter 13 72 e Do one of the following: Use a or b to choose the enlargement or reduction ratio you want.Press OK . Use a or b to choose Custom(25-400%) . Press OK . Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . (For example, press 5 3 to enter 53% .) Press OK ....
Page 89 - Making N in 1 copies; Important
Making copies 73 13 Making N in 1 copies 1 3 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. Important 1 3 Please make sure paper size is set to Letter or A4 . You cannot use the Enlarge/Reduce setting with the N in 1. N in 1 color c...
Page 91 - Paper options; Paper type
Making copies 75 13 Contrast 1 3 Adjust the contrast to help an image look sharper and more vivid. To change the default setting follow the instructions below: a Press Menu , 3 , 3 . 3.Contrast b Press a or b to change the contrast. Press OK . c Press Stop/Exit . Color saturation 1 3 The color satur...
Page 92 - Paper size
Chapter 13 76 Paper size 13 If copying on paper other than Letter or A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo 4 " (W) × 6 " (H) paper. a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the numbe...
Page 93 - Section IV; Software
Section IV Software I V Software features (MFC-3360C only) 78
Page 94 - Software features
78 14 The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. You can find information on these features: Printing S...
Page 95 - Section V; Appendixes
Section V Appendixes V Safety and Legal 80 Troubleshooting and Routine Maintenance 90 Menu and Features 111 Specifications 121 Glossary 130
Page 96 - Choosing a location
80 A Choosing a location A Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50 ° F and 95 ° F (10 ° and 35 ° C). CAUTION ...
Page 97 - To use the machine safely
Safety and Legal 81 To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. Note (FAX-1960C only) If there are faxes in the machine's memory you need to print them or save them before unplugging the machine from the AC power out...
Page 100 - Important safety instructions
84 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet ...
Page 104 - Industry Canada Compliance Statement (Canada only)
88 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can rad...
Page 105 - Legal limitations for copying
Safety and Legal 89 Legal limitations for copying A Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you...
Page 106 - Troubleshooting; If you are having difficulty with your machine; Troubleshooting and Routine; Printing
90 B Troubleshooting B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yours...
Page 109 - Sending Faxes; Handling Incoming Calls
Troubleshooting and Routine Maintenance 93 Sending Faxes Difficulty Suggestions Cannot send a fax Check all line cord connections. Make sure that the Fax key is illuminated. (See Entering Fax mode on page 28.) Ask the other party to check that the receiving machine has paper. Print the Transmission ...
Page 110 - Software Difficulty
94 Menu Setting Difficulty Difficulty Suggestions The machine beeps when you try to access the Setup Receive menu. If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive setting is available only when the machine is in Fax mode. Copying Difficulty Difficulty Suggestions C...
Page 111 - Error messages
Troubleshooting and Routine Maintenance 95 Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need ...
Page 114 - Document jam
98 Transferring your faxes or Fax Journal report B If the LCD shows: Change Unable XX Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX Tel Disabled we recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 98.) You ca...
Page 115 - Printer jam or paper jam
Troubleshooting and Routine Maintenance 99 Document is jammed inside the panel cover B a Take out any paper from the ADF that is not jammed. b Open the panel cover. c Pull the jammed document out. d Close the panel cover. e Press Stop/Exit . Printer jam or paper jam B Take out the jammed paper depen...
Page 117 - Dial Tone; Phone line interference
Troubleshooting and Routine Maintenance 101 Dial Tone B Setting the dial tone to Detection will shorten the dial detect pause. a Do one of the following: (MFC-3360C and FAX-1960C)Press Menu , 0 , 5 . (FAX-1860C)Press Menu , 0 , 4 . b Press a or b to choose Detection or No Detection . Press OK . ...
Page 118 - Routine maintenance; Replacing the ink cartridges
102 Routine maintenance B Replacing the ink cartridges B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a messag...
Page 121 - Cleaning the scanner
Troubleshooting and Routine Maintenance 105 d Lift the output paper tray cover and wipe the inside and outside of the paper tray with a soft cloth to remove dust. e Close the output paper tray cover and put the paper tray firmly back in the machine. Cleaning the scanner B a Unplug the machine, open ...
Page 122 - Cleaning the print head
106 Cleaning the paper pick-up roller B a Pull the paper tray completely out of the machine. b Unplug the machine from the AC power outlet and remove the Lower Jam Clear Cover (1). c Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab. d Put the Lower Jam Clear Cover back on. ...
Page 123 - Checking the print quality
Troubleshooting and Routine Maintenance 107 Checking the print quality B If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a Press Ink . b Press a or b ...
Page 124 - Checking the print alignment; Checking the ink volume
108 Checking the print alignment B You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. a Press Ink . b Press a or b to choose Test Print . Press OK . c Press a or b to choose Alignment . Press OK . d Press Black Start...
Page 125 - Machine Information; Checking the serial number
Troubleshooting and Routine Maintenance 109 Machine Information B Checking the serial number B You can see the machine’s serial number on the LCD. a Press Menu , 5 , 1 . 1.Serial No. b Press OK . XXXXXXXXX c Press Stop/Exit . Packing and shipping the machine B When you transport the machine, use the...
Page 127 - programming; Menu table; Memory storage; Menu and Features
111 C On-screen programming C Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-b...
Page 128 - Menu keys
112 Menu keys C To access the menu mode: a Press Menu . b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want. c Press OK wh...
Page 129 - Menu Table
Menu and Features 113 Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options De...
Page 136 - Putting spaces
120 Entering Text C When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0 , # and l do not have printed letters because they are used for special characters. By ...
Page 139 - Print media
Specifications 123 Print media D 1 Use only transparencies recommended for inkjet printing. 2 For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. 3 See Paper type and size for each operation on ...
Page 141 - Battery
Specifications 125 Message Center (FAX-1960C only) D Digital Cordless Handset (FAX-1960C only) D 1 Additional purchase required 2 When Voice Enhance is set to On. 3 When Voice Enhance is set to Off. Battery D Message Center Yes ICM Recording Time Max. 29 minutes / Max. 99 messages(Max. 180 secs / 1 ...
Page 143 - Printer
Specifications 127 Printer D Note You can download the free Brother Printer Driver and PC-FAX Send driver from the Brother Solutions Center for use with the FAX-1860C and FAX-1960C. Visit us at: http://solutions.brother.com • Please download the printer driver first before connecting the machine to ...
Page 144 - Interface; Computer requirements
128 Interface D 1 Your machine has a USB 2.0 interface. This interface is compatible with USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported for Macintosh ® . Com...
Page 145 - Consumable items
Specifications 129 Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tub...
Page 146 - Glossary
130 E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Glossary E ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Re...
Page 150 - Index
Index 134 F A Accessories and supplies ......................... iii ADF (automatic document feeder) ........ 8 , 28 , 40 Answering machine (TAD) .......................45 connecting ............................................. 46 Apple ® Macintosh ® ................................ 127 See Softwar...
Page 155 - EQUIPMENT ATTACHMENT LIMITATIONS
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface m...
Page 156 - Visit us on the World Wide Web
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made ...