Brother FAX-1940CN- User Manual

iii Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL...

iv Brother ® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty") is given only to the original end-use/retailpurchaser (referred to in this warranty as"Original Purchaser") of the accompanyingproduct, consumables and acces...

vii Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and th...

viii ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet loc...

ix Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° and 95°F (10°-35°C). Caution ■ Av...

x Quick Reference Guide Sending faxes Automatic Transmission 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Black Start or Color Start . Storing numbers Storing One-Touch Dial numbers 1 Pre...

xi Dialing operations One-Touch Dialing/ Speed-Dialing 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press the One-Touch key of the number you want to call. — OR — Press Search/Speed Dial , press # , and then press the two-digit Speed-Dial number. 4 Press Black Start or...

xii Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1Symbols used in this G...

xvi Stop copying ............................................................... 9-2 Using the temporary Copy keys (Temporary settings) ..... 9-3 Increasing copy speed or quality ............................ 9-4 Changing the temporary copy settings ....................... 9-5 Enlarging or reducing t...

INTRODUCTION 1 - 1 1 Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information A...

1 - 2 INTRODUCTION Control panel overview MFC-3240C MFC-3340CN 12 10 11 9 8 6 2 1 5 3 4 7 12 14 10 11 9 8 6 2 1 5 3 4 7

1 - 6 INTRODUCTION Turning the machine on and off When the machine is idle, you can turn it on and off by pressing the On/Off key. In Off mode, no machine operations will be available. Even if you turned the machine off, it will periodically clean the print head to preserve print quality. Turning th...

INTRODUCTION 1 - 7 * 1 Should be set before you switch off the machine. * 2 (MFC-3240C and MFC-3340CN only) You can not receive a fax automatically even if you have set the receive mode to Fax/Tel . On/Off Setting Receive Mode Available Operations Fax Receive:Off (default) — No machine operations wi...

1 - 8 INTRODUCTION Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m 2 ) paper and always fan the pages before putt...

INTRODUCTION 1 - 9 1 Fan the pages well and stagger them at an angle. 2 Open the document support ( 1 ) and the document tray ( 2 ), then pull out the extension ( 3 ). 3 Put the documents face down, top edge first in the ADF until you feel them touch the feed roller ( 4 ). 4 Adjust the paper guides ...

1 - 10 INTRODUCTION About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy pap...

INTRODUCTION 1 - 11 Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny...

INTRODUCTION 1 - 13 Paper weight, thickness and capacity * Up to 50 sheets for Legal size paper (20 lb). * Up to 100 sheets of 20 lb. Paper capacity of the output paper tray Paper Type Weight Thickness No. of sheets Cut Paper Plain Paper 17 to 32 lb(64 to 120 g/m 2 ) 0.003" to 0.006"(0.08 to...

1 - 14 INTRODUCTION Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. , 1 Top 2 Bottom 3 Left 4 Right Cut Sheet 0.12 in.(0 in.)* 1 0.12 in.(0 in.)* 1 0.12 in.(0 in.)* 1 0.12 in.(0...

INTRODUCTION 1 - 15 How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. 2 Press and slide the paper side guide to fit the paper width. 3 Pull out the paper support and unfold the paper support ...

1 - 16 INTRODUCTION 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. 6 Put the output paper tray ...

INTRODUCTION 1 - 17 To load envelopes ■ Use envelopes that weigh from 20 to 25 lb. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. How to load envelopes 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. ...

1 - 18 INTRODUCTION 2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the env...

INTRODUCTION 1 - 19 About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls...

1 - 20 INTRODUCTION Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Black Start or Color Start and they will continue for about 60 seconds after dial...

2 - 1 GETTING STARTED 2 Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the dat...

GETTING STARTED 2 - 2 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. 1 Press Menu/Set , 0 , 3 . 2 Enter your fax number (up to 20 digits). Press Menu/Set . 3 Use the dial pad to enter your name (up to 20 characters). (See Ent...

2 - 3 GETTING STARTED General Setup Setting the Mode Timer (MFC-3240C and MFC-3340CN only) The machine has four temporary mode keys on the control panel: PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan, Copy or...

GETTING STARTED 2 - 4 Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu/Set , 1 , 2 . 2 Press ▲ or ▼ to select Plain , Inkjet , Glossy or Transprncy . Press Menu/Set . 3 Press Stop/Exit . Setting the Paper Size You can use five si...

2 - 5 GETTING STARTED Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. 1 Press Menu/Set , 1 , 4 , 1 . 2 Press ▲ or ▼ to select Low , Med , High or Off . Press Menu/Set . 3 Press Stop/Exit . — OR — You can adjust the ring volume when your machine ...

GETTING STARTED 2 - 6 Setting the Speaker Volume You can adjust the speaker volume. 1 Press Menu/Set , 1 , 4 , 3 . 2 Press ▲ or ▼ to select Low , Med , High or Off . Press Menu/Set . 3 Press Stop/Exit . — OR — Press Hook , and then adjust the speaker volume by pressing or . The LCD shows the setting...

2 - 7 GETTING STARTED Setting the Handset Volume (FAX-1840C and FAX-1940CN only) 1 Press Menu/Set , 1 , 4 , 4 . 2 Press ▼ to select High or Low . Press Menu/Set . 3 Press Stop/Exit . — OR — You can adjust the handset volume any time you are talking on the telephone. There are two handset volume leve...

GETTING STARTED 2 - 8 Choosing the Handset Volume (For Volume Amplify) (FAX-1840C and FAX-1940CN only) Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standa...

2 - 9 GETTING STARTED Setting Volume Amplify (FAX-1840C and FAX-1940CN only) Please carefully read Choosing the Handset Volume on page 2-8 before you do the following steps: 1 Press Menu/Set , 1 , 4 , 5 . 2 If none of the users are hearing-impaired, press ▲ or ▼ to select Off , and then press Menu/S...

GETTING STARTED 2 - 10 Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the Date/Time setting...

3 - 1 SETUP SEND 3 How to enter Fax mode Before sending faxes, make sure ( Fax ) is illuminated in green. If not, press ( Fax ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialing Press all of the digits of the phone or fax number. Set...

SETUP SEND 3 - 2 One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down Shift as you press the One-Touch Key. Speed-Dialing Press Search/Speed Dial , # , and then the two d...

3 - 3 SETUP SEND Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) * To search alphabetically, you can use t...

SETUP SEND 3 - 4 How to Fax (B&W and Color) Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off )....

3 - 5 SETUP SEND Automatic transmission This is the easiest way to send a fax. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Dial the fax number you want to call. (See How to dial on page 3-1.) 4 Press Black Start or Color Start . Manual transmission Manual transmission...

SETUP SEND 3 - 6 Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up. 2 If it is not illuminated in green, pres...

3 - 7 SETUP SEND Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 If it is not illuminated in green, press ( F...

SETUP SEND 3 - 8 Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution and ▲ or ▼ to select the setting you want, and then press Menu/Set . — OR — You can change the default setting: 1 If it is not illuminated in g...

3 - 9 SETUP SEND Dual Access (Not available for color faxes) You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send ...

SETUP SEND 3 - 10 Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. If the memory becomes full, the machine will send the document in real time (e...

3 - 11 SETUP SEND Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) 1 Press Menu/Set , 2 , 6 . 2 If you have more than one job waiting, press ▲ or ▼ to scroll through the list. 3 Press Stop/Exit . Canceling a fax ...

SETUP SEND 3 - 12 Advanced sending operations Broadcasting (Not available for color faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Pr...

3 - 13 SETUP SEND Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. 1 If it is not illuminated in green, press (...

SETUP SEND 3 - 14 Delayed Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Menu/...

3 - 15 SETUP SEND Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Menu/Set , 2 , 2 , 6...

4 - 1 SETUP RECEIVE 4 Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. Setup Receive LCD How it works When to use it Fax Only (automatic receive...

SETUP RECEIVE 4 - 2 To select or change your Receive Mode 1 If it is not illuminated in green, press ( Fax ). 2 Press Menu/Set , 0 , 1 . 3 Press ▲ or ▼ to select Fax Only , Fax/Tel , External TAD or Manual . Press Menu/Set . 4 Press Stop/Exit . Setting the Ring Delay The Ring Delay sets the number o...

4 - 3 SETUP RECEIVE Basic receiving operations (FAX-1940CN only) Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. (See Message Center mode on page 7-1 to set up the MC:Msg. Ctr. mode.) LCD How it works When to use ...

4 - 7 SETUP RECEIVE Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ri...

SETUP RECEIVE 4 - 10 Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On , the machine automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper ...

4 - 11 SETUP RECEIVE Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your ...

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 1 5 Storing numbers for easy dialing You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. Stor...

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 3 Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press 1...

5 - 4 QUICK-DIAL NUMBERS AND DIALING OPTIONS Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Black Start or Search/Speed Dial , # , the two-digi...

5 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS Dialing options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access ...

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 7 Tone or Pulse If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 For Fax-1840C and ...

5 - 8 QUICK-DIAL NUMBERS AND DIALING OPTIONS Telephone (voice) operations (FAX-1840C and FAX-1940CN only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset or Speaker Phone (FAX-1940CN only) to m...

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 9 Answering calls with the Speaker Phone (FAX-1940CN only) When the machine rings, instead of lifting the handset, press Speaker Phone . Speak clearly, toward the microphone . To end the call, press Speaker Phone . If you have a bad telephone line connectio...

6 - 1 REMOTE FAX OPTIONS 6 Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you’ve programmed and forwards the fax message. 1 Press Menu/Set , 2 , 5 , 1 . 2 Press ▲ or ▼ to select Fax Forward . Press ...

REMOTE FAX OPTIONS 6 - 2 Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a voice (FAX-1940CN only) or fax message in the me...

6 - 3 REMOTE FAX OPTIONS Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. 1 Press Menu/Set , 2 , 5 , 1 . 2 Press ▲ or ▼ to select Fax Storage . Press...

6 - 5 REMOTE FAX OPTIONS Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Pr...

REMOTE FAX OPTIONS 6 - 6 Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Usin...

6 - 7 REMOTE FAX OPTIONS Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Ope...

REMOTE FAX OPTIONS 6 - 10 Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, y...

7 - 1 MESSAGE CENTER (FAX-1940CN ONLY) 7 Message Center mode Message Center mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a “first-come, first-served” basis. You can retrieve voice messages remotely. (See Re...

MESSAGE CENTER (FAX-1940CN ONLY) 7 - 2 Recording Message Center Outgoing Message Recording the Message Center Outgoing Message ( Msg Ctr OGM ) is the first step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long. 1 Press Menu/Set , 2 , 7 , 1...

7 - 3 MESSAGE CENTER (FAX-1940CN ONLY) Listening to Outgoing Message (OGM) 1 Press Menu/Set , 2 , 7 , 1 . 2 Press ▲ or ▼ to select Msg Ctr OGM (or F/T OGM ). Press Menu/Set . 3 Press ▲ or ▼ to select Play OGM . Press Menu/Set . Adjust the volume by pressing Volume or . 4 Press Stop/Exit . Erasing Ou...

MESSAGE CENTER (FAX-1940CN ONLY) 7 - 4 Message indicator The light flashes when you have new voice messages waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. Playing voice messages Follow the steps below to listen to voice messa...

7 - 5 MESSAGE CENTER (FAX-1940CN ONLY) Printing a fax message Once you print a new fax message stored in memory, it is erased from the memory automatically. 1 Press Play/Record . After two seconds, the fax machine begins to play voice messages. 2 If the Fax Storage is on and there are fax messages i...

MESSAGE CENTER (FAX-1940CN ONLY) 7 - 6 To erase messages all at once 1 Press Erase . 2 Press ▲ or ▼ to select erasing all voice messages ( Voice: ), all document messages ( Fax ), or all voice and fax messages ( Erase All Msg.? ). Press Menu/Set . 3 Press 1 to erase. — OR — Press 2 to cancel. 4 Pres...

7 - 7 MESSAGE CENTER (FAX-1940CN ONLY) ICM Recording Monitor This feature lets you turn the speaker volume for voice messages On or Off . When you turn the monitor Off , you will not hear messages as they come in. 1 Press Menu/Set , 2 , 7 , 3 . 2 Use ▲ or ▼ to select Off (or On ). Press Menu/Set . 3...

PRINTING REPORTS 8 - 1 8 Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set , 2 , 4 , 1 . — OR — Press Menu/Set , 2 , 4 , 2 . Customizing the Transmission Verification Report You can use the Transmission Report as pr...

8 - 2 PRINTING REPORTS Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Journal:Off , you can print the report by following the steps on the next page. The default setting is Every...

PRINTING REPORTS 8 - 3 Printing reports Following reports are available: How to print a report 1 For MFC-3240C, press Menu/Set , 4 . — OR — For MFC-3340CN, press Menu/Set , 6 . — OR — For FAX-1840C and FAX-1940CN, hold down Shift as you press Ink/Reports . 2 Press ▲ or ▼ to select the report you wan...

9 - 1 MAKING COPIES 9 Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that ( Copy ) is illuminated in green. If it is not, press ( Copy ) to enter Copy mode. The default setting is Fax. You can chan...

MAKING COPIES 9 - 2 Making a single copy 1 Press ( Copy ) to illuminate it in green. 2 Load your document. (See Load documents on page 1-8.) 3 Press Black Start or Color Start . Making multiple copies 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the n...

9 - 3 MAKING COPIES Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. These settings are temporary, and the machine returns to its default settings 60 se...

MAKING COPIES 9 - 4 Increasing copy speed or quality You can select the copy quality. The default setting is Normal . 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Quality . 5 Press ▲ or ▼ to choose the...

9 - 5 MAKING COPIES Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy. After you choose your settings by pressing Menu/Set , the LCD shows Set temporarily . Press Black Start or Color Start if you ’ re finished choosing ...

MAKING COPIES 9 - 6 Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of copies yo...

MAKING COPIES 9 - 8 Setting paper size If copying on paper other than Letter size, you will need to change the paper size setting. 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Options and ▲ or ▼ to sel...

9 - 9 MAKING COPIES Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid. 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Options and ▲ or ▼ to select Contrast ...

MAKING COPIES 9 - 10 Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages on one page, which allows you to save paper. 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to...

9 - 11 MAKING COPIES Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L)

MAKING COPIES 9 - 12 Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality 1 Press Menu/Set , 3 , 1 . 2 Press ▲ or ▼ to select Normal , Best or Fast . P...

9 - 13 MAKING COPIES Adjusting color saturation 1 Press Menu/Set , 3 , 4 . 2 Press ▲ or ▼ to select Red , Green or Blue . Press Menu/Set . 3 Press ▲ to increase the color saturation. — OR — Press ▼ to decrease the color saturation. Press Menu/Set . 4 Return to Step 2 to select the next color. — OR —...

MAKING COPIES 9 - 14 Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with c...

10 - 1 WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 10 Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash ...

WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 10 - 2 PhotoCapture Center ™ requirements To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 10-8.) ■ The image file extension must be .JPG (Other image file extensions .J...

10 - 3 WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) Getting started Firmly insert the card into the appropriate slot. PhotoCapture key lights: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted. ■ PhotoCapture ligh...

WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 10 - 4 The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. 1 Insert the media card firmly into the media drive (slot). When you insert your media card into ...

10 - 7 WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) Paper Type & Paper Size 5 Press ▲ or ▼ to select the type of paper you are using, Letter Glossy , 4"x 6" Glossy , 5"x 7" Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 4"x 6" Inkjet . Pres...

10 - 9 WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) Changing the default settings You can save the PhotoCapture Center ™ settings you use most often by setting them as default. These settings will remain until you change them again. Increasing print speed or quality 1 Press Menu/Set , 4 , 1 . 2 P...

WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 10 - 10 Adjusting brightness 1 Press Menu/Set , 4 , 3 . 2 Press ▲ to make a lighter print. — OR — Press ▼ to make a darker print. Press Menu/Set . 3 Press Stop/Exit . Adjusting contrast You can choose the contrast setting. More contrast will make an im...

10 - 11 WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 3 Press ▲ or ▼ to select White Balance , Sharpness or Color Density . Press Menu/Set . 4 Press ▲ or ▼ to adjust the degree of the setting. Press Menu/Set . 5 Press Stop/Exit . ■ White Balance This setting adjusts the hue of the white areas of a...

WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 10 - 12 Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is Cropping:On . If you want to print the whole image, turn this setting to Off ...

10 - 13 WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) Understanding the Error Messages Once you are familiar with the types of errors that can occur while you’re using the PhotoCapture Center ™ , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, t...

WALK-UP PHOTOCAPTURE CENTER ™ (MFC-3340CN ONLY) 10 - 14 Using PhotoCapture Center ™ from your PC You can access the media card that is in the media drive (slot) of the machine from your PC. (See Using the PhotoCapture Center ™ from your PC on page 6-1 in Software User’s Guide on the CD-ROM or Using ...

11 - 1 IMPORTANT INFORMATION 11 Standard telephone and FCC NoticesThese notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. (FAX-1840C and FAX-1940CN only) When programming emergency numbers or making test calls to emergency numbers: ■ R...

IMPORTANT INFORMATION 11 - 4 Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil...

11 - 5 IMPORTANT INFORMATION Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cl...

11 - 7 IMPORTANT INFORMATION 15 Unplug this product from the AC power outlet and refer servicing to Authorized Service Personnel under the following conditions: ■ When the power cord is damaged or frayed. ■ If liquid has been spilled into the product. ■ If the product has been exposed to rain or wat...

IMPORTANT INFORMATION 11 - 8 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights ...

12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below.You can correct most problem...

12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. 1 Remove any paper from the ADF that is not jammed. 2 Pull the jammed document out toward the front of the machine. 3 Press Stop/Exit .

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. 2 Slowly pull out the jammed paper to remove it. Paper Tray Jammed paper

12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is jammed inside the machine 1 Remove the jam clear cover. Pull the jammed paper out of the machine. 2 Re-insert the jam clear cover. 3 If you can not pull out the jammed paper, close the document support and the document tray and lift the open co...

12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http:/...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14 Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility with your phone line. The machine adjusts the modem speed for fax oper...

12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE How to improve print quality Cleaning the print head To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal l...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16 Checking the print quality If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink . 2 Press ▲ or...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18 Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink . 2 Press ▲ or ...

12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the ink volume You can check the ink that is left in the cartridge. 1 Press Ink . 2 Press ▲ or ▼ to select Ink Volume . Press Menu/Set . 3 Press ▲ or ▼ to select the color you want to check. The LCD shows the ink volume. 4 Press Stop/Exit . (M...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ th...

12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Close the top cover. 5 Unplug the machine from the telephone wall jack and remove the telephone line cord from machine. 6 Unplug the machine from the AC power outlet. 7 Unplug the USB cable or LAN cable from the machine, if it is connected. 8 If your...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22 10 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. 11 Close the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all s...

12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. Glass S...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24 Cleaning the machine Printer Platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels and encoder film. ■ When you want to clean your machine printe...

12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the ink cartridges Your machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the machine will notify you with a message...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26 5 Remove the cartridge covers. 6 Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it. Do not touch the area shown in the illus...

12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press 1 on the dial pad to automat...

A - 1 APPENDIX A A Setting up telephone services Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service s...

APPENDIX A A - 2 What does Brother’s ‘Distinctive Ring’ do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes. Do you have Voice M...

A - 3 APPENDIX A Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. ■ The machin...

APPENDIX A A - 4 Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the voice...

A - 5 APPENDIX A Caller ID After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory. ■ You will see the first 16 char...

APPENDIX A A - 6 Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set , 2 , 0 , 3 ....

A - 7 APPENDIX A Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code ...

APPENDIX A A - 8 Fax/Tel mode when power key is On When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you are at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press #51 between th...

A - 9 APPENDIX A Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes Remote Codes might not work with some telep...

APPENDIX A A - 10 Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. in the back of the ma...

A - 11 APPENDIX A Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) ton...

APPENDIX A A - 12 When you are using a TAD, the LCD shows Telephone (MFC-3240C and MFC-3340CN only) or Ext. Tel in Use (FAX-1840C and FAX-1940CN only). Connections The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug ...

A - 13 APPENDIX A 3 Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply.) 4 Record the outgoing message on your external TAD. 5 Set the TAD to answer calls. 6 For FAX-1940CN, set the Receive Mode to Manual . (See Choosing the Receive Mode on page 4-3.) — OR ...

APPENDIX A A - 14 Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset ord...

A - 15 APPENDIX A Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or...

A - 17 APPENDIX A Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to conn...

APPENDIX B B - 1 B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we ha...

B - 2 APPENDIX B Navigation keys You can access the menu mode by pressing Menu/Set . When you enter the menu, the LCD scrolls. Press 1 for General Setup menu — OR — Press 2 for Fax menu — OR — Press 3 for Copy menu Press 0 for Initial Setup You can scroll more quickly through each menu level by pres...

B - 12 APPENDIX B Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0 , # and do not have printed letters because they are used for special chara...

APPENDIX B B - 13 Special characters and symbols Press , # or 0 , and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! " # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î...

G - 1 GLOSSARY G ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset or pressing Speaker Phone (FAX-1940CN), Hook...

GLOSSARY G - 6 Transmission Verification Report A listing for each transmission, that shows its date, time and number. True2Life ® (MFC-3340CN only) Adjusts the color in the image for better print quality by improving sharpness, white balance and color density. User Settings A printed report that sh...

S - 1 SPECIFICATIONS S Product description General Specifications Memory Capacity 8 MB (FAX-1840C and MFC-3240C) 16 MB (FAX-1940CN and MFC-3340CN) Automatic Document Feeder (ADF) Up to 20 pages Temperature: 68°F - 86°F (20°C - 30°C) Humidity: 50% - 70% Paper: 20 lb Letter (80 g/m 2 A4) size Paper Tr...

S - 3 SPECIFICATIONS Print media Copy Paper Input Paper Tray ■ Paper type:Plain paper, inkjet paper (coated paper), glossy paper* 2 , transparencies* 1 * 2 and envelopes ■ Paper size:Letter, Legal* 3 , Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Ind...

S - 7 SPECIFICATIONS Printer For FAX-1840C and FAX-1940CN, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: Printer Driver Windows ® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Apple ® ...

SPECIFICATIONS S - 8 Interfaces Computer requirements USB A Full-Speed USB 2.0 cable that is not longer than 6 feet (2.0 m)* * Your machine has a Full-Speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine ...

S - 9 SPECIFICATIONS Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Standard Black - Approximately 500 pages at 5% coverage High Yield Black - Approximately 900 pages at 5% ...

REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Access card (FAX-1940CN only) If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the ca...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface m...

These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with the power available in foreign countries. ...