Page 2 - If you need to call Customer Service; Date of Purchase:
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-385C, DCP-383C, DCP-387C and DCP-585CW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this U...
Page 3 - Compilation and Publication Notice
i Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Br...
Page 4 - EC Declaration of Conformity under the R & TTE
ii EC Declaration of Conformity under the R & TTE Directive Downloaded from ManualsPrinter.com Manuals
Page 5 - Table of Contents; Section I General; General Information; Loading documents and paper
iii Table of Contents Section I General 1 General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Gui...
Page 6 - Section II Copy; Making copies; Section III Direct Photo Printing
iv Section II Copy 4 Making copies 26 How to copy ......................................................................................................... 26 Making a single copy ..................................................................................... 26Making multiple copies ............
Page 7 - Printing photos from a camera; Section IV Software; Software and Network features; Section V Appendixes; Safety and Legal
v PhotoCapture Center™ print settings .................................................................. 45 Print Speed and Quality................................................................................. 46Paper options ..........................................................................
Page 9 - Section I; General
Section I General I General Information 2 Loading documents and paper 9 General setup 21 Downloaded from ManualsPrinter.com Manuals
Page 10 - Viewing Documentation
2 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions are used throughout the documentation. Accessing the Software User’s ...
Page 11 - Note
General Information 3 1 c If the language screen appears, click your language. The CD-ROM Main Menu will appear. Note If this window does not appear, use Windows ® Explorer to run the start.exe program from the root directory of the Brother CD-ROM. d Click Documentation . e Click the documentation y...
Page 12 - How to find Scanning instructions
Chapter 1 4 Viewing Documentation (For Macintosh ® ) 1 a Turn on your Macintosh ® . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b Double-click the Documentation icon. c Double-click your language folder. d Double-click top.html to view the Software User’s Guid...
Page 13 - Accessing Brother
General Information 5 1 Accessing Brother Support (For Windows ® ) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center). Click Brother Support on the Main Menu. The following screen will appear: To access our web site (http://www.brother.com), click Broth...
Page 14 - Control panel overview
Chapter 1 6 Control panel overview 1 The DCP-385C , DCP-383C , DCP-387C and DCP-585CW have the same control panel keys. 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine.Also, you can adjust the angle of the LCD screen by lifting it. 2 Number of C...
Page 15 - LCD display indications; Basic Operations
General Information 7 1 7 Ink Management Lets you clean the print head, check the print quality, and check the available ink volume. 8 Mode keys: Scan Lets you access Scan mode. Photo Capture Lets you access PhotoCapture Center™ mode. 9 Warning LED Turns orange and blinks when the LCD displays a...
Page 16 - Warning LED indications
Chapter 1 8 Warning LED indications 1 The Warning LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. LED DCP status Description Off Ready The DCP is ready for use. Orange Cover open The cover is open. Close the cover. (See Error and Maintenance message...
Page 20 - How to load envelopes and postcards
Chapter 2 12 How to load envelopes and postcards 2 a Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible. Note If envelopes or post cards are ‘double-feeding,’ put one envelope or post card in the paper tray at a time. b Put envelopes or post cards...
Page 23 - Printable area
Loading documents and paper 15 2 Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature...
Page 24 - Acceptable paper and; Recommended print media; Brother paper
Chapter 2 16 Acceptable paper and other print media 2 The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (c...
Page 25 - Paper capacity of the paper tray
Loading documents and paper 17 2 Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 2 mm or greater • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper ...
Page 26 - Choosing the right print media; Paper type and size for each operation
Chapter 2 18 Choosing the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Copy Photo Capture Printer Cut Sheet Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Legal 216 × 356 mm (8 1/2 × 14 in.) Yes – Yes Executiv...
Page 27 - Paper weight, thickness and capacity
Loading documents and paper 19 2 Paper weight, thickness and capacity 2 1 Up to 100 sheets of 80 g/m 2 (20 lb) paper. 2 For Photo 10 × 15cm paper and Photo L paper, use the photo paper tray. (See Loading photo paper on page 13.) Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 64 to 1...
Page 28 - Loading documents; Using the scanner glass; Document Sizes Supported; Scannable area
Chapter 2 20 Loading documents 2 You can make copies and scan from the scanner glass. Using the scanner glass 2 You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported 2 How to load documents 2 a Lift the document cover. b Using the document guid...
Page 29 - Paper settings; Paper Size; General setup
21 3 3 Paper settings 3 Paper Type 3 To get the best print quality, set the machine for the type of paper you are using. a Press Menu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose Paper Type . d Press d or c to choose Plain Paper , Inkjet Paper , Brother BP71 , Other...
Page 30 - Sleep Mode; Changing LCD language
Chapter 3 22 Sleep Mode 3 You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. a Press Menu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose Sleep M...
Page 31 - Printing Reports; How to print a report
General setup 23 3 Setting the backlight brightness 3 If you are having difficulty reading the LCD, try changing the brightness setting. a Press Menu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose LCD Settings . Press OK . d Press a or b to choose Backlight . e Press ...
Page 33 - Section II
Section II Copy II Making copies 26 Downloaded from ManualsPrinter.com Manuals
Page 34 - How to copy; Making a single copy; Making multiple copies; Stop copying; Copy options
26 4 How to copy 4 Making a single copy 4 a Load your document.(See Loading documents on page 20.) b Press Mono Start or Colour Start . Making multiple copies 4 You can make up to 99 copies in one print run. a Load your document.(See Loading documents on page 20.) b Press + or - repeatedly until the...
Page 37 - Contrast
Making copies 29 4 Place your document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3 x 3) You can make a poster size copy of a photograph. Adjusting Brightness and Contrast 4 Brightness 4 You can adjust the copy brightness to make copies dark...
Page 38 - Paper options; Book Copy
Chapter 4 30 Paper options 4 Paper Type 4 If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality. a Load your document. b Enter the number of copies you want. c Press a or b to choose Paper Type . d Press d or c to choose Plain Paper , ...
Page 39 - Watermark Copy
Making copies 31 4 Watermark Copy 4 You can place a logo or text into your document as a Watermark. You can select one of the template watermarks, data from your media cards or USB Flash memory drive, or scanned data. Note Watermark Copy is not available with Fit to Page , Page Layout and Book Copy ...
Page 41 - Section III; Direct Photo Printing
Section III Direct Photo Printing III Printing photos from a memory card or USB Flash memory drive 34 Printing photos from a camera 52 Downloaded from ManualsPrinter.com Manuals
Page 42 - Printing photos from a memory
34 5 PhotoCapture Center™ Operations 5 Printing from a memory card or USB Flash memory drive without a PC 5 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 37.) Scanning to a memory...
Page 44 - Getting started
Chapter 5 36 Getting started 5 Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive 2 CompactFlash ® 3 SD, SDHC 4 Memory Stick ® , Memory Stick Pro™ 5 xD-Picture Card™ CAUTION The USB direct interface supports only a USB Flash memory drive, a PictBridge ...
Page 45 - Entering PhotoCapture mode
Printing photos from a memory card or USB Flash memory drive 37 5 Entering PhotoCapture mode 5 After you insert the memory card or USB Flash memory drive, press the ( Photo Capture ) key to illuminate it in blue and display the PhotoCapture options on the LCD. The LCD shows: Press a or b to scroll t...
Page 46 - Printing Photos
Chapter 5 38 Print Index (Thumbnails) 5 The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on). The PhotoCapture Center™ uses these numbers to identify each picture. You can print a thumbnail page. This will show all the pictures on the memory card. Note Only file ...
Page 48 - Enhance Scenery
Chapter 5 40 Enhance Skin-Tone 5 Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin colour in your photos and adjusts the image. a Make sure you have put a memory card or USB Flash memory drive in the correct slot.Press ( Photo Capture ). b Press a or b to choos...
Page 50 - Sepia
Chapter 5 42 Sepia 5 You can convert the colour of your photo to sepia. a Make sure you have put a memory card or USB Flash memory drive in the correct slot.Press ( Photo Capture ). b Press a or b to choose Enhance Photos . Press OK . c Press d or c to choose your photo. Press OK . d Press a or b to...
Page 51 - Slide show; Printing a photo during a Slide show
Printing photos from a memory card or USB Flash memory drive 43 5 Print All Photos 5 You can print all the photos on your memory card or USB Flash memory drive. a Make sure you have put a memory card or USB Flash memory drive in the correct slot.Press ( Photo Capture ). b Press a or b to choose Prin...
Page 53 - PhotoCapture CenterTM print settings
Printing photos from a memory card or USB Flash memory drive 45 5 PhotoCapture Center™ print settings 5 You can change the print settings temporarily for the next print. The machine returns to its default settings after 3 minutes. Note You can save the print settings you use most often by setting th...
Page 54 - Print Speed and Quality
Chapter 5 46 Print Speed and Quality 5 a Press a or b to choose Print Quality . b Press d or c to choose Normal or Photo . Press OK . c If you do not want to change additional settings, press Colour Start to print. Paper options 5 Paper Type 5 a Press a or b to choose Paper Type . b Press d or c to ...
Page 56 - Borderless printing
Chapter 5 48 Cropping 5 If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. The factory setting is On . If you want to print the whole image, turn this setting to Off . If you are also using the Borderless setting, turn...
Page 57 - Scan to a memory card; Entering Scan mode
Printing photos from a memory card or USB Flash memory drive 49 5 Setting your changes as a new default 5 You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. a Press a or b to choose your new setting. Press...
Page 59 - How to set new default; Understanding the
Printing photos from a memory card or USB Flash memory drive 51 5 How to set new default 5 You can set your own default setting. a Press ( Scan ). b Press a or b to choose Scan to Media . Press OK . c Press a or b to choose Set New Default . Press OK . d Press + to choose Yes . e Press Stop/Exit . H...
Page 60 - PictBridge requirements
52 6 Printing photos directly from a PictBridge camera 6 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a ...
Page 61 - Printing Images; Printing photos directly
Printing photos from a camera 53 6 Printing Images 6 Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. 1 USB d...
Page 63 - Section IV; Software
Section IV Software IV Software and Network features 56 Downloaded from ManualsPrinter.com Manuals
Page 65 - Section V; Appendixes
Section V Appendixes V Safety and Legal 58 Troubleshooting and Routine Maintenance 67 Menu and Features 87 Specifications 101 Glossary 114 Downloaded from ManualsPrinter.com Manuals
Page 66 - Choosing a location
58 A Choosing a location A Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10 ° C and 35 ° C. WARNING DO NOT put the machine near heate...
Page 67 - To use the machine safely
Safety and Legal 59 A To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord ...
Page 70 - Important safety instructions
62 Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 DO NOT use this product near water. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing se...
Page 71 - IMPORTANT - For your safety; Radio interference
Safety and Legal 63 A IMPORTANT - For your safety A To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-pin electrical socket that is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not i...
Page 73 - Legal limitations for copying
Safety and Legal 65 A Legal limitations for copying A It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a ...
Page 74 - Trademarks
66 Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista ...
Page 75 - Troubleshooting; If you are having difficulty with your machine; Troubleshooting and Routine
67 B B Troubleshooting B If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us...
Page 77 - Copying Difficulties
Troubleshooting and Routine Maintenance 69 B The printouts are wrinkled. In the printer driver Advanced tab, click Colour Settings , and uncheck Bi- Directional Printing . Make sure you are using Brother Original Innobella™ ink. Cannot perform ‘Page Layout’ printing. Check that the paper size settin...
Page 78 - Software Difficulties
70 Software Difficulties Difficulty Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. ‘Device Busy’ Make sure the machine is not showing an error message on the LCD. Cannot print images from FaceFilt...
Page 79 - Network Difficulties
Troubleshooting and Routine Maintenance 71 B Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Printing Reports on page 23) and check the current Network settin...
Page 80 - Error and Maintenance messages
72 Error and Maintenance messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance by yourse...
Page 83 - Error animation; Printer jam or paper jam
Troubleshooting and Routine Maintenance 75 B Error animation B Error animation displays step-by-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key, after 1...
Page 85 - Routine maintenance; Replacing the ink cartridges
Troubleshooting and Routine Maintenance 77 B h Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap. Note Make sure you pull out the paper support until it clicks. Routine maintenance B R...
Page 88 - Cleaning the scanner glass
80 Cleaning the outside of the machine B CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. DO NOT use cleaning materials that contain ammonia. DO NOT use isopropyl alcohol to remove dirt from the control panel. I...
Page 90 - Cleaning the print head; Checking the print quality
82 Cleaning the print head B To maintain print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem. Clean the print head and ink cartridges if you get a horizontal line or blank text in the text or ...
Page 91 - Checking the print alignment
Troubleshooting and Routine Maintenance 83 B i After cleaning is finished, press Colour Start . The machine starts printing the Print Quality Check Sheet again and then returns to step e . j Press Stop/Exit . If you repeat this procedure at least five times and the print quality is still poor, repla...
Page 92 - Checking the ink volume; Machine Information; Checking the serial number; Packing and shipping
84 Checking the ink volume B You can check the ink that is left in the cartridge. a Press Ink Management . b Press a or b to choose Ink Volume . Press OK . The LCD shows the ink volume. c Press Stop/Exit . Note You can check the ink volume from your computer. (See Printing for Windows ® or Printing ...
Page 95 - programming; Menu table; Mode and menu keys; Menu and Features
87 C C On-screen programming C Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created s...
Page 109 - Specifications
101 D D General D Specifications D Printer Type Inkjet Print Method Black: Colour: Piezo with 94 × 1 nozzle Piezo with 94 × 3 nozzles Memory Capacity (DCP-385C, DCP-383C and DCP-387C) 32 MB (DCP-585CW) 40 MB LCD (liquid crystal display) Wide 3.3 in. (83.8 mm) Color LCD Power Source AC 220 to 240V 50...
Page 111 - Print media
Specifications 103 D Print media D 1 Use only transparencies recommended for inkjet printing. 2 For glossy paper or transparencies, we recommend removing printed pages from the paper tray immediately after they exit the machine to avoid smudging. 3 See Paper type and size for each operation on page ...
Page 113 - PhotoCapture CenterTM
Specifications 105 D PhotoCapture Center™ D 1 Memory cards, adapters and USB Flash memory drive are not included. 2 16MB to 2GB 3 4GB to 8GB 4 xD-Picture Card™ Conventional Card from 16MB to 512MBxD-Picture Card™ Type M from 256MB to 2GBxD-Picture Card™ Type M + 1GB and 2GB xD-Picture Card™ Type H f...
Page 114 - PictBridge
106 PictBridge D Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface Downloaded from ManualsPrinter.com Manuals
Page 115 - Scanner
Specifications 107 D Scanner D 1 Windows ® XP in this User’s Guide includes Windows ® XP Home Edition, Windows ® XP Professional, and Windows ® XP Professional x64 Edition. 2 Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows ® XP and Windows Vista ® (resolution up to 19200 × 192...
Page 116 - Printer
108 Printer D 1 Based on Brother standard pattern.A4 size in draft mode. 2 When you set the Borderless feature to On. 3 See Paper type and size for each operation on page 18. Printer Driver Windows ® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista ® driver supporting Brother Native Co...
Page 117 - Interfaces
Specifications 109 D Interfaces D 1 (DCP-585CW)Your machine has a Hi-speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.(DCP-385C/383C/387C)Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however,...
Page 118 - Computer requirements
110 Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version Supported PC Software Functions PC Interface Processor Minimum Speed Minimum RAM Recommended RAM Hard Disk Space to install For Drivers For Applications Windows ® Operating...
Page 119 - Consumable items
Specifications 111 D Consumable items D 1 Approx. cartridge yield is declared in accordance with ISO/IEC 24711. Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install a se...
Page 121 - Wireless one-push configuration
Specifications 113 D Wireless one-push configuration D If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1 ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you...
Page 122 - Glossary
114 E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Glossary E Brightness Changing the Brightness makes the whole image lighter or darker. Contrast Setting to compensate for dark or light document...
Page 123 - Index
Index 115 F F A Apple ® Macintosh ® See Software User's Guide on the CD-ROM. .................................................. C Cleaning paper pick-up roller ............................... 81 print head .............................................. 82 printer platen ................................
Page 126 - Visit us on the World Wide Web
Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or theirdealers will only support machines purchased in their own countries. Downloaded from ManualsPrinter.com Manuals