Brother 1840C- User Manual

iii ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet ...

iv Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°-35°C. Caution ■ Avoid placing your...

v Quick Reference Guide Sending faxes Automatic Transmission 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Mono Start or Colour Start . Storing numbers Storing One-Touch Dial numbers 1 Pre...

vii Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1Symbols used in this G...

INTRODUCTION 1 - 1 1 Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information A...

1 - 2 INTRODUCTION Control panel overview MFC-3240C FAX-1840C 12 10 11 9 8 6 2 1 5 3 4 7 12 10 11 9 8 6 2 1 5 3 4 7

INTRODUCTION 1 - 5 Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condit...

1 - 6 INTRODUCTION Power Save Setting You can customise the machine’s Power Save key. The default mode is Fax Receive:On , so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Recei...

INTRODUCTION 1 - 7 Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in...

1 - 8 INTRODUCTION 1 Fan the pages well. 2 Open the document tray ( 1 ) and pull out the extension ( 2 ) and then open the document support ( 3 ). 3 Put the documents face down, top edge first in the ADF until you feel them touch the feed roller ( 4 ). 4 Adjust the paper guides to fit the width of y...

INTRODUCTION 1 - 9 About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy pape...

1 - 10 INTRODUCTION Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny...

IN T R ODUCT ION 1 - 11 Paper type and size for each operation Paper Type Paper Size Usage Fax Copy Printer Cut Paper Letter 216 x 279 mm (8 1/2" x 11") Yes Yes Yes A4 210 x 297 mm (8.3" x 11.7") Yes Yes Yes Legal 216 x 356 mm (8 1/2" x 14") Yes Yes Yes Executive 184 x 267 mm...

1 - 12 INTRODUCTION Paper weight, thickness and capacity * Up to 50 sheets for Legal size paper (80 gsm). * Up to 100 sheets of 80 gsm. Paper capacity of the output paper tray Paper Type Weight Thickness No. of sheets Cut Paper Plain Paper 64 to 120 gsm(17 to 32 lb) 0.08 to 0.15 mm(0.003" to 0.0...

INTRODUCTION 1 - 13 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. 1 Top 2 Bottom 3 Left 4 Right Cut Sheet 3 mm(0 mm)* 1 3 mm(0 mm)* 1 3 mm(0 mm)* 1 3 mm(0 mm)* 1 Envelopes 12 ...

1 - 14 INTRODUCTION How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. 2 Press and slide the paper side guide to fit the paper width. 3 Pull out the paper support and unfold the paper support ...

INTRODUCTION 1 - 15 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. 6 Put the output paper tray ...

1 - 16 INTRODUCTION To load envelopes ■ Use envelopes that weigh from 75-95 gsm. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. How to load envelopes 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. To...

INTRODUCTION 1 - 17 2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the env...

1 - 18 INTRODUCTION About fax machines Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60...

2 - 1 GETTING STARTED 2 Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the dat...

GETTING STARTED 2 - 2 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■ The “+” (...

2 - 3 GETTING STARTED Setting the Phone Line Type If you are connecting the machine to a line that features a PABX (PBX) or ADSL to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. 1 Press Menu/Set , 0 , 5 . 2 Press ▲ or ▼ to s...

GETTING STARTED 2 - 4 General Setup Setting the Mode Timer (MFC-3240C only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. If yo...

2 - 5 GETTING STARTED Setting the Mode Timer (FAX-1840C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off , the machine sta...

GETTING STARTED 2 - 6 Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu/Set , 1 , 2 . 2 Press ▲ or ▼ to select Plain , Inkjet , Glossy or Transprncy . Press Menu/Set . 3 Press Stop/Exit . Setting the Paper Size You can use five si...

2 - 7 GETTING STARTED Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. 1 Press Menu/Set , 1 , 4 , 1 . 2 Press ▲ or ▼ to select Low , Med , High or Off . Press Menu/Set . 3 Press Stop/Exit . — OR — You can adjust the ring volume when your machine ...

GETTING STARTED 2 - 8 Setting the Speaker Volume You can select the speaker volume. 1 Press Menu/Set , 1 , 4 , 3 . 2 Press ▲ or ▼ to select Low , Med , High or Off . Press Menu/Set . 3 Press Stop/Exit . Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Da...

3 - 1 SETUP SEND 3 How to enter Fax mode Before sending faxes, make sure ( Fax ) is illuminated in green. If not, press ( Fax ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number. Se...

SETUP SEND 3 - 2 One-Touch dialling Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down Shift as you press the One-Touch Key. Speed-Dialling Press Search/Speed Dial , # , and then the two...

3 - 3 SETUP SEND Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) * To search alphabetically, you can use t...

SETUP SEND 3 - 4 How to Fax (B&W and Colour) Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to O...

3 - 5 SETUP SEND Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Pick up the handset of the machine (FAX-1840C)/external phone (MFC-3240C) and listen f...

SETUP SEND 3 - 6 Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 If it is not illuminated in green, press ( F...

3 - 7 SETUP SEND Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution and ▲ or ▼ to select the setting you want, and then press Menu/Set . — OR — You can change the default setting: 1 If it is not illuminated in g...

SETUP SEND 3 - 8 Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send...

3 - 9 SETUP SEND Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. If the memory becomes full, the machine will send the document in real time (e...

SETUP SEND 3 - 10 Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) 1 Press Menu/Set , 2 , 6 . 2 If you have more than one job waiting, press ▲ or ▼ to scroll through the list. 3 Press Stop/Exit . Cancelling a fax...

3 - 11 SETUP SEND Advanced sending operations Broadcasting (Not available for colour faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. ...

SETUP SEND 3 - 12 Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. 1 If it is not illuminated in green, press (...

3 - 13 SETUP SEND Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Menu...

SETUP SEND 3 - 16 Setup for Polled Transmit with Secure Code (Not available for colour faxes) When you choose Polling:Secure , anyone who polls the machine must enter the polling secure code. 1 If it is not illuminated in green, press ( Fax ). 2 Load your document. 3 Press Menu/Set , 2 , 2 , 6 . 4 P...

3 - 17 SETUP SEND TX Lock (Key Lock for some countries) TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On the following operations are available: ■ Receiving faxes ■ Fax Forwarding (If Fax Forwarding was already On ) ■ Remote Retrieval (If Fax Storage was already On ) ...

SETUP SEND 3 - 18 Setting up the password 1 Press Menu/Set , 2 , 0 , 1 . 2 Enter a 4-digit number for the password. Press Menu/Set . 3 If the LCD shows Verify: , re-enter the password. Press Menu/Set . Changing the TX Lock password 1 Press Menu/Set , 2 , 0 , 1 . 2 Press ▲ or ▼ to select Set Password...

3 - 19 SETUP SEND Turning TX Lock on 1 Press Menu/Set , 2 , 0 , 1 . 2 Press ▲ or ▼ to select Set TX Lock . Press Menu/Set . 3 Enter the registered 4-digit password. Press Menu/Set . The machine goes offline and the LCD shows TX Lock Mode . Turning TX Lock off 1 Press Menu/Set . 2 Enter the registere...

SETUP RECEIVE 4 - 1 4 Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. Setup Receive LCD How it works When to use it Fax Only (automatic receive) The machine automatically answers every c...

4 - 2 SETUP RECEIVE To select or change your Receive Mode 1 Press Menu/Set , 0 , 1 . 2 Press ▲ or ▼ to select Fax Only , Fax/Tel , External TAD or Manual . Press Menu/Set . 3 Press Stop/Exit . Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax O...

SETUP RECEIVE 4 - 3 Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ri...

4 - 6 SETUP RECEIVE Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On , the machine automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper S...

SETUP RECEIVE 4 - 7 Printing a fax from the memory If you have selected Fax Forwarding or Fax Storage ( Menu/Set , 2 , 5 , 1 ), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) 1 Press Menu/Set , 2 , 5 , 3 . 2 Press Mono Start . Reception...

4 - 8 SETUP RECEIVE Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your m...

4 - 10 SETUP RECEIVE Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. 1 If it is not illuminated in green, press ( Fax ). 2 Press Menu/Set , 2 ,...

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 1 5 Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. S...

5 - 2 QUICK-DIAL NUMBERS AND DIALLING OPTIONS 4 Use the dial pad to enter the name (up to 15 characters). Press Menu/Set . (You can use the chart on page B-9 to help you enter letters.) — OR — Press Menu/Set to store the number without a name. 5 Go to Step 2 to store another One-Touch number. — OR —...

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 3 Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press ...

5 - 4 QUICK-DIAL NUMBERS AND DIALLING OPTIONS Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Mono Start or Search/Speed Dial , # , the two-digi...

5 - 6 QUICK-DIAL NUMBERS AND DIALLING OPTIONS Dialling options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the acces...

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 7 Tone or Pulse (Not available in New Zealand) If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send t...

5 - 8 QUICK-DIAL NUMBERS AND DIALLING OPTIONS Telephone (voice) operation (FAX-1840C only) You can use the machine to make voice telephone calls by dialling manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls.When you dial a Quick-Dial ...

REMOTE FAX OPTIONS 6 - 1 6 Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you’ve programmed and forwards the fax message. 1 Press Menu/Set , 2 , 5 , 1 . 2 Press ▲ or ▼ to select Fax Forward . Press ...

6 - 2 REMOTE FAX OPTIONS Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. 1 Press Menu/Set , 2 , 5 , 1 . 2 Press ▲ or ▼ to select Fax Storage . Press...

REMOTE FAX OPTIONS 6 - 3 Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Pr...

6 - 4 REMOTE FAX OPTIONS Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code 1 Dial your fax number from a telephone or another fax machine using touch ton...

REMOTE FAX OPTIONS 6 - 5 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Ope...

6 - 6 REMOTE FAX OPTIONS Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, yo...

PRINTING REPORTS 7 - 1 7 Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set , 2 , 4 , 1 . — OR — Press Menu/Set , 2 , 4 , 2 . Customizing the Transmission Verification Report You can use the Transmission Report as pr...

7 - 2 PRINTING REPORTS Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on the next page. The default setting is Every 50 Faxe...

PRINTING REPORTS 7 - 3 Printing reports Following reports are available: How to print a report 1 For MFC-3240C, press Menu/Set , 4 . — OR — For FAX-1840C, press Ink Management/Reports while holding down the Shift key. 2 Press ▲ or ▼ to select the report you want. Press Menu/Set . — OR — Enter the nu...

8 - 1 MAKING COPIES 8 Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Before making copies, make sure that ( Copy ) is illuminated in green. If it is not, press ( Copy ) to enter Copy mode. The default setting is Fax. You can chan...

MAKING COPIES 8 - 2 Making a single copy 1 Press ( Copy ) to illuminate it in green. 2 Load your document. (See Load documents on page 1-7.) 3 Press Mono Start or Colour Start . Making multiple copies 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the n...

8 - 3 MAKING COPIES Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. These settings are temporary, and the machine returns to its default settings 60 se...

8 - 5 MAKING COPIES Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy. After you choose your settings by pressing Menu/Set , the LCD shows Set temporarily . Press Mono Start or Colour Start if you ’ re finished choosing ...

MAKING COPIES 8 - 6 Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Options and or to select Enlarge/Reduce Custom(25-400%) 200% 198% 10x15cm → A4 186%10x15cm → LTR 142% A5 → A4 1...

8 - 9 MAKING COPIES Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter the number of copies you want (up to 99). 4 Press Options and ▲ or ▼ to select Brightness . Pres...

MAKING COPIES 8 - 10 Making N in 1 copies or a poster (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which allows you to save paper. 1 Press ( Copy ) to illuminate it in green. 2 Load your document. 3 Use t...

8 - 11 MAKING COPIES Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L)

MAKING COPIES 8 - 12 Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality 1 Press Menu/Set , 3 , 1 . 2 Press ▲ or ▼ to select Normal , Best or Fast . P...

8 - 13 MAKING COPIES Adjusting contrast You can change the contrast to help an image look sharper and more vivid. 1 Press Menu/Set , 3 , 3 . 2 Press ▲ to increase the contrast. — OR — Press ▼ to decrease the contrast. Press Menu/Set . 3 Press Stop/Exit . Adjusting colour saturation 1 Press Menu/Set ...

MAKING COPIES 8 - 14 Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with ...

9 - 1 IMPORTANT INFORMATION 9 Important Information for Australia IMPORTANT-For Your Safety. To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with t...

IMPORTANT INFORMATION 9 - 2 International E NERGY S TAR ® Compliance Statement The purpose of the International E NERGY S TAR ® Program is to promote the development and popularization of energy-efficient office equipment. As an E NERGY S TAR ® Partner, Brother Industries, Ltd. has determined that t...

9 - 3 IMPORTANT INFORMATION 9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsole...

IMPORTANT INFORMATION 9 - 4 Important Information for New Zealand Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liqu...

IMPORTANT INFORMATION 9 - 6 21 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. 22 Unplug this product from the mains power and telephone line sockets, and refe...

9 - 7 IMPORTANT INFORMATION IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor an...

9 - 11 IMPORTANT INFORMATION Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights ...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 1 10 Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most proble...

10 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. 1 Remove any paper from the ADF that is not jammed. 2 Pull the jammed document out toward the front of the machine. 3 Press Stop/Exit .

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 5 Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. 2 Slowly pull out the jammed paper to remove it. Paper Tray Jammed paper

10 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is jammed inside the machine 1 Remove the jam clear cover. Pull the jammed paper out of the machine. 2 Re-insert the jam clear cover. 3 If you can not pull out the jammed paper, close the document support and the document tray and lift the open co...

10 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http:/...

10 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility. The machine adjusts the modem speed for fax operations. 1 Press Menu/...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 13 How to improve print quality Cleaning the print head To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal l...

10 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink Management . ...

10 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink Management . 2 ...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 17 Checking the ink volume You can check the ink that is left in the cartridge. 1 Press Ink Management . 2 Press ▲ or ▼ to select Ink Volume . Press Menu/Set . 3 Press ▲ or ▼ to select the colour you want to check. The LCD shows the ink volume. 4 Press St...

10 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ th...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 19 4 Close the top cover. 5 Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. 6 Unplug the machine from the electrical socket. 7 Unplug the USB cable or LAN cable from the machine, if it is connected. 8 If ...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 21 Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. Glass S...

10 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the machine Printer Platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels and encoder film. ■ When you want to clean your machine printe...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 23 Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will no...

10 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 Remove the cartridge covers. 6 Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it. Do not touch the area shown in the illu...

TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 25 7 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press 1 on the dial pad to automat...

APPENDIX A A - 1 A Telephone Service for Australia Telstra ® FaxStream ® Duet ® (Distinctive Ringing) Telstra ® FaxStream ® Duet ® is an enhanced Public Switched Telephone Service (PSTS) offered by Telstra ® that allows you to have an additional number on one phone line, with its own distinctive rin...

A - 2 APPENDIX A How does Telstra ® FaxStream ® Duet ® Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular inter...

APPENDIX A A - 3 Set the Distinctive Ringing to ON 1 Disconnect the fax machine from any TAD or telephone company voice mail. 2 Press Menu/Set , 2 , 0 , 3 . The screen displays the current setting of this feature. 3 Press ▲ or ▼ to select On (or Off ). 4 Press Menu/Set . 5 Press Stop/Exit . Caller I...

A - 4 APPENDIX A How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial. Once you pick up the handset, the caller’s ID disappea...

APPENDIX A A - 5 Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC. 1 Press Menu/Set , 2 , 0 , 4 . 2 P...

A - 6 APPENDIX A Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its rin...

APPENDIX A A - 7 How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On , you will not hear the first ring of all incoming calls on the fax machine. Exten...

A - 8 APPENDIX A How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off . Call Waiting beeps caused by incoming calls on your main number ...

APPENDIX A A - 11 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone numb...

A - 12 APPENDIX A Caller ID (For Singapore and Hong Kong) The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings....

A - 14 APPENDIX A Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Recei...

APPENDIX A A - 15 Fax/Tel mode When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you are at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press #51 ( #91 for New Zealand) between...

A - 16 APPENDIX A Using a cordless external handset If the base unit of your cordless telephone is connected (see page A-17) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes Remote Codes might not work with some tel...

APPENDIX A A - 17 Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below. When you are using external or extension phone, the LCD shows Telephone (MFC-3240C only) or Ext. Tel in Use (FAX-1840C only). Extension...

A - 18 APPENDIX A Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) ton...

APPENDIX A A - 19 When you are using a TAD, the LCD shows Telephone (MFC-3240C only) or Ext. Tel in Use (FAX-1840C only). Connections The external TAD must be connected as shown above. 1 Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) 2 Record the outgoi...

A - 20 APPENDIX A Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to liste...

APPENDIX A A - 21 Multi-line connections (PBX) (For Australia and New Zealand only) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your ...

B - 1 APPENDIX B B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we ha...

APPENDIX B B - 2 Navigation keys You can access the menu mode by pressing Menu/Set . When you enter the menu, the LCD scrolls. Press 1 for General Setup menu — OR — Press 2 for Fax menu — OR — Press 3 for Copy menu Press 0 for Initial Setup You can scroll more quickly through each menu level by pres...

B - 9 APPENDIX B Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for 0 , # and do not have printed letters because they are used for special charac...

APPENDIX B B - 10 Special characters and symbols Press , # or 0 , and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! " # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for Ä Ë Ö Ü À...

G - 1 GLOSSARY G ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3240C only) Sending a fax without picking up the handset of an external phone. Automati...

SPECIFICATIONS S - 1 S Product description General Specifications Memory Capacity 8 MB Automatic Document Feeder (ADF) Up to 20 pages Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 gsm A4 size Paper Tray 100 Sheets 80 gsm Printer Type Ink Jet Print Method Piezo with 74 × 5 nozzles LCD (Liqui...

SPECIFICATIONS S - 3 Print media Copy Paper Input Paper Tray ■ Paper type:Plain paper, inkjet paper (coated paper), glossy paper* 2 , transparencies* 1 * 2 and envelopes ■ Paper size:Letter, Legal* 3 , Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Ind...

S - 6 SPECIFICATIONS Printer For FAX-1840C, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: Printer Driver Windows ® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Apple ® Macintosh ® Qui...

SPECIFICATIONS S - 7 Interfaces Computer requirements USB A Full-Speed USB 2.0 cable that is no longer than 2.0 m* * Your machine has a Full-Speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also b...

S - 8 SPECIFICATIONS Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Standard Black - Approximately 500 pages at 5% coverage High Yield Black - Approximately 900 pages at 5% ...

I - 1 INDEX Index A Access codes, storing and dialling .............................. 5-6 ADF (automatic document feeder) ....................... 1-7, 3-4 Answering machine (TAD) ... A-18 connecting ..................... A-19 Automatic fax receive ....................... 4-1 Fax Detect ................

INDEX I - 2 E ECM (Error Correction Mode) ... 1-19 Envelopes ......................... 1-13Equalization .................... 10-12Error messages on LCD ... 10-1 Comm. Error ................... 10-1Ink Empty ....................... 10-2Near Empty .................... 10-2No Paper Fed ...................

I - 5 INDEX if you are having difficulty with copying ..................... 10-11incoming calls ........... 10-11phone line ................. 10-12phone line difficulties ... 10-10printing ........................ 10-8Printing Received Faxes ........................ 10-9 receiving faxes .......... 1...

REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Access card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your w...

This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZLF7537001 Visit us on the World Wide Web http://www.brother.com