Zyxel Prestige100 - Manuals
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Manual Zyxel Prestige100
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ii ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that thisproduct is free from any defects in materials or workmanship for aperiod of up to two (2) years from the date of purchase. During thewarranty period, and upon proof of purchase, should the producthave indications ...
iii legal rights, and you may also have other rights which vary fromstate to state. Copyright © 1997 by ZyXEL The contents of this book may not be reproduced (in any part or asa whole) or transmitted in any form or by any means without thewritten permission of the publisher. Published by ZyXEL Commu...
iv installed and used in accordance with the instructions, may causeharmful interference to radio communications. If this equipment does cause harmful interference toradio/television reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct thein...
vi 1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states relation toElectro Magnetic Compatibility. (EMC Directive) 2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States concerningtelecommunication ter...
vii • Product information: Visit our site on the World Wide Web:http://www.zyxel.com. • FTP: Information, such as ZyXEL software and ROM updatesfor North America can be found at this FTP address:ftp.zyxel.com For European and Asian versions and related files, use theaddress: ftp.zyxel.co.at • Postal...
viii Contents ZyXEL Limited Warranty iiFCC Part 15 Information iiiInformation for Canadian Users ivContacting ZyXEL vi 1 Introduction 1 Features 1 Ease of Installation 1ISDN Basic Rate Interface (BRI) 1Networking Protocol Support 2Standard Phone Jack 2Dial On Demand 2Bandwidth On Demand 2Network Man...
ix Completing the Worksheet 10 Ordering Your ISDN Line 10Collecting General Setup Information 11Collecting ISDN Phone Line Information 12Collecting Ethernet Setup Information 14 3 Installation 21 A Warning On Connection Cables 21Connecting Your Computer and Your Prestige 22 Connecting the RS-232 Cab...
x Telecommuting 59Dial-In Server Application 60Default Dial-In Setup 61Dial-In Users Setup 65 More on CLID 67 7 TCP/IP Configuration 69 IP Subnet Mask 69LAN-to-LAN Application 70 Remote Node Setup 71Static Route Setup 73 8 Filter Configuration 77 About Filtering 77Prestige’s Filter Structure 78Confi...
xi Diagnostic 99Backup Configuration 102Restore Configuration 103Software Update 103Command Interpreter Mode 104Call Control 104 Call Control Parameters 105Blacklist 106Budget Management 107 12 Troubleshooting 109 Problems Starting Up the Prestige 109 None of the LED's are on when you power up the P...
Introduction 1 Introduction Congratulations on your purchase of a ZyXEL Prestige 100Remote Access Router. In a modem-sized box, the Prestige offersinexpensive yet complete telecommunications and internetworkingsolutions for your home or branch office. The Prestige is ideal foreverything from surfing...
2 Introduction the Prestige supports a full range of switch types. The switch typedepends on the CO (Central Office) switch your ISDN line isconnected to. Please see Chapter 13 for more information on NorthAmerican, European, and Asian ISDN firmware and switch typessupported by the Prestige. The two...
Introduction 3 Network M anagement The Prestige supports menu-driven network management via anRS-232 or Telnet connection. The Prestige is also equipped with aCall Detail Record (CDR) to help analyze and manage yourtelephone bill. DHCP Support (Dynamic Host ConfigurationProtocol) DHCP (Dynamic Host ...
4 Introduction Applications For Your Prestige Some applications for the Prestige include: Internet Access The Prestige supports the TCP/IP protocol, which is the languageused for the Internet. It is also compatible with access serversmanufactured by major vendors such as Cisco and Ascend. Internet S...
Introduction 5 3. Part Three - Setting Up Advanced Applications (Chapter 5- 10) - describes how to use the Prestige for more advancedapplications such as TCP/IP. 4. Part Four - Advanced Management (Chapter 11-14) - provides information on advanced management features fornetwork managers. 5. Part Fiv...
6 Introduction Packing List Before you proceed further, please check all items you receivedwith your ISDN router against this list to make sure nothing ismissing. The complete package should include: • One Prestige 100. • One power adapter. • One RJ-45 phone cable. • One RJ-11 phone cable. • One 25 ...
Introduction 7 • A computer equipped with communications softwareconfigured to the following parameters: • VT100 terminal emulation. • 9600 Baud rate. • No parity, 8 Data bits, 1 Stop bit. After the Prestige has been successfully connected to yournetwork, you can make future changes to the configura...
Before You Begin 9 Before You Begin To ensure successful installation of your Prestige, we stronglyrecommend that you carefully follow the steps outlined in Chapters2 and 3. These chapters are designed as a guide for you to collectthe necessary information about your ISDN phone line, and theLAN whic...
10 Before You Begin Figure 2-1 Installation Guide Completing the Worksheet Before you continue locate the worksheet at the end of thischapter. This information worksheet has been provided to help youget through setup and installation of your Prestige as easily aspossible. Ordering Your ISDN Line If ...
Before You Begin 11 information in this section to place the order (see Chapter 13 forinformation on provisioning your ISDN line). If you have alreadyinstalled your ISDN line, you can check the following section tomake sure that you can use all the features of your Prestige. 1. Contact your local te...
12 Before You Begin • Route IP Field - For Internet access, you will need to enablethe Route IP Field. Please see Chapter 4 for more details onconfiguring your Prestige for Internet access. You have now collected all of the general setup information youneed. Please make sure that you have entered al...
14 Before You Begin Collecting Ethernet Setup Information • Ethernet Interface - The first step is to determine the type ofEthernet interface you will be using on the Prestige. There aretwo options: AUI or UTP. Record the interface type onto theworksheet. If you have a 10Base2 (BNC), you should choo...
16 Before You Begin Prestige Setup and Installation Worksheet General Setup Information • System Name (for identification purposes) :_______________________________________ • • Protocol Routing: ___TCP/IP ISDN Setup Information • • Switch Type (check one): ___AT&T 5ESS NI-1 ___AT&T Point to ...
Before You Begin 17 • 1st Telephone Number:_______________________________________ • • Analog Call (check one): ___Phone1 ___Phone2 ___DOVBS • 1st SPID Number:_______________________________________ • 2nd Telephone Number:_______________________________________ • • Analog Call (check one): ___Phone1...
18 Before You Begin • Outside Line Prefix Number:_______________________________________ • PABX Number (S/T Bus Number):_______________________________________ • • Incoming Number Matching: ___MSN ___CDSA ___Don’t Care • • Analog Call Routing: ___A/B #1 ___A/B #2 ___Ignore • • Global Analog Call: __...
Before You Begin 19 • Outside Line Prefix Number:_______________________________________ • PABX Number (S/T Bus Number):_______________________________________ • • Incoming Number Matching: ___EAZ ___Don’t Care • • Analog Call Routing: ___A/B #1 ___A/B #2 ___Ignore Ethernet Setup Information • • Eth...
Installation 21 Installation This chapter outlines how to connect your Prestige to the LAN andISDN line. A diagram of the rear panel of the Prestige is shownbelow. Refer to this diagram to identify all of the ports on yourdevice when you attempt to make the various connections. Figure 3-1 Rear Panel...
22 Installation the correct cable for each connection; otherwise, your Prestigecould be damaged. Connecting Your Computer and Your Prestige For the initial setup of your Prestige, you must use RS-232 andcommunication software to configure the Prestige. After the Prestige has been successfully instal...
Installation 23 $WWHQWLRQ $WWHQWLRQ /DILFKH,6'1HVWGHVWLQpHXQLTXHPHQWSRXUODFRQQH[LRQVXUXQHOLJQH 51,6/DFRQQH[LRQVXUXQHOLJQHWpOpSKRQLTXHSHXWHQGRPPDJHUYRWUH 3UHVWLJH Connecting a Telephone/Fax to your Prestige If you wish, you can connect a regular telephone, fax machine, or amodem to your Prestige to b...
24 Installation • Crossover cable (red tag): Connect your Prestige to yourcomputer directly without a hub. :DUQLQJ :DUQLQJ ,IWKLVFDEOHLVXVHGWRFRQQHFW,6'1LWPD\GDPDJH\RXU3UHVWLJH • AUI The AUI port (the connector with 15 pins) is used to connectthe Prestige to a 10Base5 (thicknet) network. If you have...
Installation 25 ISDN: LNK - This LED indicates that the Prestige has an ISDNline connected to the WAN interface and it has been successfullyinitialized. ISDN: B1 and B2 - These LEDs are on if there is an active WANsession on that channel or if that channel is making or receiving acall. ETHERNET: LNK...
Installation 27 Navigating Through the SMT The SMT (System Management Terminal) is the interface that youuse to configure your Prestige. Several operations that you shouldbe familiar with before you attempt to modify the configuration ofyour Prestige are listed below: • Moving Forward to Another Men...
28 Installation • Saving Your Configuration. You can save your configurationby pressing ENTER at the message: ‘Press ENTER to confirmor ESC to cancel’: Saving the data on the screen will take youin most cases to the previous menu. The SMT main menu is shown below: Figure 3-5 SMT Main Menu SMT Summar...
Installation 29 # Menu Title DescriptionRemote Node and Remote Dial-in User. 14 Dial-in User Setup Setup Remote Dial-in User. Prestige has eight Remote Dial-in Users. 21 Filter Set Configuration Setup filters to be used in Menu 3 and Menu 11 to provide security, call control, etc. 23 System Security...
30 Installation 3. Contact Person’s Name - Enter the name (up to 8 characters) of the person in charge of this Prestige, e.g., Peter Housel. TheLocation and the Contact Person fields are optional. ISDN Setup Menu 2 is for you to enter information about your ISDN line.Different telephone companies de...
Installation 31 switch; repeat until you see the correct switch type. ThePrestige will not be able to place or to receive calls if the wrongswitch type is specified. If you are not sure, contact yourtelephone company to confirm the exact switch type. 2. B Channel Usage - In general, this will be ‘Sw...
Installation 33 field should be no longer than 19 digits for the number and 5digits for the Subaddress. The Subaddress is only available forDSS1. 4. A/B Adapter 1 & Subaddress - Enter the telephone number and subaddress assigned to the A/B Adapter 1 (POTS port 1)call for the Prestige. It will be...
34 Installation Adapter 1 call when there is a match for the A/B Adapter 1subaddress. Or it will be answered as A/B Adapter 2 callwhen there is a match for the A/B Adapter 2 subaddress. IfA/B Adapter 1 or 2 subaddress is specified, then the analogcall will not be answered. This option is only availa...
Installation 35 check the ISDN line. If the loop-back test fails, please note theerror message that you receive and take the appropriatetroubleshooting action. Figure 3-10 ISDN Loop-back Test Screen TCP/IP Ethernet Setup and DHCP Menu 3 is used to enter Ethernet related information as seenbelow: Fig...
36 Installation If you are setting up your network for the first time, please readChapter 4 Configuring for Internet Access before proceeding. Thechapter contains important information on how to assign IPaddresses for your network. 1. Ethernet Interface - The Prestige supports two types of Ethernet ...
Installation 37 5. Size of Client IP Pool - Gives the size of the block of addresses reserved for DHCP address assignment. The Prestigeitself uses the first address in the block, and the remainingaddresses in the pool are assigned to clients. 6. Primary DNS Server/Secondary DNS Server - These two fi...
Configuring for Internet Access 39 Configuring for InternetAccess Menu 4 of the SMT allows you to configure Internet access on onescreen. Before you configure the Prestige for Internet access, youneed to collect the following information from your ISP (InternetService Provider). • IP address of the ...
40 Configuring for Internet Access Figure 4-1 Internet Access IP Addresses and the Internet Conventionally, the Internet (with a capital I) refers the large-scaleinterconnected networks across the world that was originallydeveloped by the US Department of Defense. The Internet usesexclusively the TC...
Configuring for Internet Access 41 For this reason, it is recommended that you choose your networknumber from the above list. You can obtain your IP address from the IANA, from an ISP, orassigned from a private network. If you belong to a smallorganization and your Internet access is through an ISP,...
Configuring for Internet Access 43 6. My Password - Enter the password associated with the login name above. Please note that this login name/password pair isonly for the Prestige to connect to the ISP’s gateway. Whenyou use TCP/IP applications, e.g., FTP, to access the Internetfrom your workstation...
44 Configuring for Internet Access Single User Account Typically, if there are multiple users on the LAN wanting toconcurrently access the Internet, they will have to subscribe tomultiple IP addresses or a Class C subnetwork from the ISP. Ineither case, these two approaches will cost more than a sin...
Configuring for Internet Access 45 1. SUA is an ideal, cost-effective solution for small offices with less than 20 hosts using a LAN to concurrently access theInternet or other remote TCP/IP network. 2. SUA can provide one server address to be accessed by Remote Dial-in Users, thus controlling the i...
46 Configuring for Internet Access Configuration for Single User Account The steps for configuring your Prestige for Single User InternetAccess are identical to conventional Internet Access with theexception that you need to fill in three extra fields. Follow steps 1-8 from the previous section, Int...
Configuring for Internet Access 47 1. Configure your primary ISP using Menu 4, as described earlier in this chapter. 2. Enter Menu 11, then select the number of an unused remote node. 3. In Menu 11.1, choose a name for your backup ISP account, set the Active field to No, and enter your outgoing logi...
50 Remote Node Configuration Figure 5-1 Menu 11 - Remote Node Profile Enter the Remote Node number to edit and you will go to the nextsubmenu: ‘11.1 - Remote Node Profile’ as shown below: Figure 5-2 Menu 11.1 - Remote Node Profile 1. Rem Node Name - This is a required field. Enter a descriptive name...
Remote Node Configuration 51 operation of the Prestige, even though it is still kept in thedatabase, and can be activated in the future. Deactivated nodesare displayed with a - (minus sign) at the beginning of the name in Menu 11. 3. Call Direction - If this parameter is set to ‘Both’, the Prestige ...
52 Remote Node Configuration from this node and call it back at the Outgoing Primary PhoneNumber (see below). 8. Outgoing: My Login Name - This is a required field if Call Direction is either ‘Both’ or ‘Out’. Enter the login name for thePrestige when it calls this Remote Node. 9. Outgoing: My Passwo...
Remote Node Configuration 53 Remote Node using the Primary Phone number first. If thePrimary Phone number is busy or does not answer, the Prestigewill call the Secondary Phone number if available. Onceconnected, the Prestige will use the BACP (BandwidthAllocation Control Protocol) to establish the s...
54 Remote Node Configuration • DOVBS - (For North America only) The Prestige will place56Kbps Data Over Voice Bearer Service (DOVBS) call.Some phone companies in North America charge less ifcalls are made with DOVBS option. 17. Telco Options: Allocated Budget (min) - This field will set a ‘budget’ o...
Remote Node Configuration 55 Bandwidth on Demand The Bandwidth on Demand (BOD) feature allows you to bundleboth B channels in one logical connection. The second channel isadded and subtracted dynamically according to traffic demand.The Prestige uses the Bandwidth Allocation Control Protocol(BACP) an...
56 Remote Node Configuration determination, and ‘Receive’ will only use incoming traffic tomake this determination. If, after making the call to bring up a second channel, the secondchannel does not succeed in joining the Multilink Protocol bundle(because the remote device does not recognize the sec...
Remote Node Configuration 57 4. Multiple Link Options: Base Trans Rate - Select the base data transfer rate for this Remote Node. This parameter is inkilobits per second (Kbps). There are two options for this field: • 64 - Only one channel will be used. • 128 - Two channels will be used when a packe...
Dial-In Configuration 59 Dial-In Configuration You can configure the Prestige to receive calls from Remote Dial-in Users (e.g. telecommuters) and Remote Nodes. There are severaldifferences between Remote Dial-in Users and Remote Nodes: 1. The Prestige can make calls to or answer calls from the Remot...
60 Dial-In Configuration telecommuter. Additionally, you need to configure the DefaultDial-In Setup to set the operational parameters for all dial-in users.You can configure up to eight Remote Dial-in Users for thePrestige. An example of Remote Dial-in User application, telecommuting, isshown below:...
Dial-In Configuration 61 Figure 6-2 Example of a Dial-In Server Application Default Dial-In Setup This section covers the default dial-in parameters. The parametersin Menu 13 affect incoming calls from all Remote Dial-in Usersand Remote Nodes before authentication is completed. Onceauthentication is...
Dial-In Configuration 63 • None - no authentication required. 3. PPP Options: Mutual Authen. - Some vendors, e.g. Cisco, implement a type of ‘mutual authentication’. That is, the nodethat initiates the call will request a user name and passwordfrom the far end that they are dialing to. If the Remote...
64 Dial-In Configuration address. This is to prevent the remote host from using aninvalid IP address and potentially disrupting the whole network.If set to No, the remote host must use the IP address assignedby the Prestige from the IP pool, configured below. The defaultis ‘Yes’. 10. Dial-In IP Addr...
Dial-In Configuration 65 sets, please see Chapter 8 on Filter Configuration. The defaultis blank, i.e., no filters. 14. Session Options: Idle Timeout - This value is the number of idle seconds that elapses before the dial-in user is automaticallydisconnected. Idle Timeout is the period of time when ...
66 Dial-In Configuration Select one of eight users by number, this will bring you to Figure 6-2‘Menu 14.1 - Edit Dial-in User’. Figure 6-5 Menu 14.1 - Edit Dial-in User 1. User Name - This is a required field. This will be used as the login name for authentication. Choose a descriptive word forlogin...
Dial-In Configuration 67 5. Callback Phone # - If Callback is ‘Yes’, then this is a required field. Otherwise, an ‘N/A’ will appear in the field. Enter thetelephone number to which the Prestige will call back. 6. Callback Override - If Callback is ‘No’, an ‘N/A’ will appear in the field. The callbac...
TCP/IP Configuration 71 need to configure Static Routes if some services reside beyond theimmediate remote LAN. Remote Node Setup Follow the procedures in Chapter 5 to fill the protocol-independentparameters in Menu 11, Remote Node Profile. For the protocol-dependent parameters, follow the instructi...
72 TCP/IP Configuration 5. Rem IP Subnet Mask - Enter the subnet mask for the remote network. 6. My WAN Addr - Some implementations, especially the UNIX derivatives, require hosts on both ends of the ISDN link to haveseparate addresses from the LAN, and that the addresses musthave the same network n...
TCP/IP Configuration 73 9. Metric - The metric represents the “cost” of transmission for routing purpose. IP routing uses hop count as the measurementof cost, with a minimum of 1 for directly connected networks.Enter a number that approximates the cost for this link. Thenumber need not be precise, b...
TCP/IP Configuration 75 Figure 7-5 Menu 12 - Static Route Setup - Main Menu Figure 7-6 IP Static Route Setup 1. Route Name - Enter a descriptive name for this route. This is for identification purpose only. 2. Active - This fields allows you to activate/deactivate this static route. 3. Destination I...
76 TCP/IP Configuration mask field to force the network number to be identical to thehost ID. 4. IP Subnet Mask - Enter the subnet mask for this destination. Please follow the discussion on IP subnet mask in this chapter. 5. Gateway IP Address - Enter the IP address of the gateway. The gateway is an...
Filter Configuration 77 Filter Configuration About Filtering The Prestige uses filters to decide whether or not to allow passageof a data packet and/or to make a call over the ISDN line. Thereare three types of filters involved: incoming data filters, outgoingdata filters, and call filters. Data fil...
78 Filter Configuration Figure 8-1 Outgoing Packet Filtering Process For incoming packets, the Prestige applies data filters only. Packetsare processed depending upon whether a match is made. ThePrestige allows you to customize the filter sets that you wish to use.This following sections describe ho...
Filter Configuration 79 Configuring a Filter Set In order to distinguish between the 12 filter sets, each filter setshould have a name or some comments. You can edit thesecomments in the following way. 1. From the Main Menu, select option ‘21. Filter Set Configuration’. This will bring you to ‘Menu ...
82 Filter Configuration Configuring a Filter Rule There are four types of filter rules that you can configure. Some ofthe parameters will differ depending on the type of rule. When youfirst enter the filter rule menu, you will be presented with ‘Menu21.1.1 - TCP/IP Filter Rule’. If you wish to confi...
Filter Configuration 83 3. IP Source Route - Determine, ‘Yes’ or ‘No’, whether to check the source route. 4. Destination: IP Addr - In this field, enter the destination IP Address of the packet you wish to filter. The address is usuallywritten in dotted decimal notation such as a.b.c.d where a, b, c...
84 Filter Configuration 11. Source: Port # Comp - In this field, you can select what comparison quantifier you wish to use to compare to the valuegiven in Source: Port #. There are five options for this field: • None. • Less. • Greater. • Equal. • Not Equal. 12. TCP Estab - This field is dependent u...
Filter Configuration 85 • Action Not Matched - Only packets that do not match therule parameters will be logged. • Both - All packets will be logged. 15. Action Matched - If the conditions for the filter rule are met, you can specify what to do with the packet. There are threeoptions for this field:...
86 Filter Configuration Figure 8-5 Menu 21.1.1 - Generic Filter Rule 1. Offset - Offset refers to the value of the byte that you want to use as your starting offset. That is, in the data packet, at whatpoint do you want to begin the comparison. The range for thisfield is from 0 to 255. Default = 0 2...
System Security 89 System Security About System Security For the Prestige The Prestige incorporates a number of security measures to preventunauthorized access to your network. For example, the Prestigesupports both PAP (Password Authentication Protocol) and CHAP(Challenge Handshake Authentication P...
90 System Security The following steps describe a simple setup procedure forconfiguring the SMT password. From the Main Menu, select option‘23. System Security’. This will bring you to ‘Menu 23 - SystemSecurity’. 1. From this menu, you can select option ‘1. Change Password’. This will bring you to ‘...
Telnet Configuration and Capabilities 91 Telnet Configuration andCapabilities About Telnet Configuration When you first configure your Prestige, it must be done via acomputer connected to the RS-232 port. However, once thePrestige has been initially configured, you can use telnet to configure the de...
92 Telnet Configuration and Capabilities LAN or remote network that has TCP/IP installed can use telnet remote management. Telnet Capabilities Single Administrator To prevent confusion and discrepancy on the configuration,Prestige will only allow one terminal connection at any time.Prestige also giv...
System Maintenance 93 System Maintenance The Prestige provides diagnostic tools that you can use to maintainyour device. Some of these tools include updates on system status,ISDN B channel status, log and trace capabilities and upgrades tothe system software. This chapter will describe how to use th...
94 System Maintenance Figure 11-2 Example of Menu 24.1 - System Maintenance - Status 1. To get to the System Status, select option ‘24. System Maintenance. This will bring you to ‘Menu 24 - SystemMaintenance’. 2. From this menu, select option ‘1. System Status’. 3. There are four (4) possible comman...
96 System Maintenance 24. Country Code - refers to the one byte country code value (in decimal notation), e.g., 225 indicates North America. 25. LAN Packet Which Triggered Last Call - shows the first 48 octets of the LAN packet that triggered the last outgoing call. Two example figures are shown bel...
System Maintenance 97 Figure 11-4 Menu 24.2 -System Maintenance - Change Terminal Baud Rate Log and Trace Log and trace tools allow users of the Prestige to view the errorlogs and trace records to troubleshoot any errors that may occur.The Prestige is also able to generate syslogs to send to otherma...
98 System Maintenance View Error Log Selecting the first option from ‘Menu 24.3 - System Maintenance -Log and Trace’ will display the Error Log in the system. The ErrorLog does not only provide the error messages but it is also a sourceof information about your Prestige. You can also clear the Error...
System Maintenance 99 decimal notation such as a.b.c.d where a, b, c, and d arenumbers between 0 and 255. 3. Log Facility - Use the space bar to toggle between the 7 different Local options. This feature is used for UNIXapplication. The Prestige will send three different types of syslog messages:Cal...
System Maintenance 101 your line is working properly, the test will succeed. Otherwise,note the error message that you receive and consult yournetwork administrator. 8. Manual Call - This provides a way for the users of the Prestige to place a manual call to a Remote Node. This tests theconnectivity...
102 System Maintenance Figure 11-8 Trace Display for a Failed IPCP Connection via Manual Call 1. Internet Setup Test - This test checks to see if your Internet access configuration has been done correctly. When this optionis chosen, the Prestige will PING the Internet IP Address. Ifeverything is wor...
System Maintenance 103 highly recommended once your Prestige configuration isfunctioning. You need to download the configuration onto disk. Procedure fordownloading varies depending on the type of software used toaccess the Prestige but you must use the XMODEM protocol toperform the download. Restor...
104 System Maintenance successful, type ‘atgo’ to start your Prestige. Below is anexample of downloading RAS and ISDN using PCPLUS. Figure 11-9 Example of Uploading RAS Using PCPLUS Command Interpreter Mode This option allows the user to enter the command interpreter mode.This mode allows you to dia...
System Maintenance 105 Prestige over a period of time for each Remote Node & RemoteDial-in User (callback only). If the total outgoing call time exceedsthe set limit, future outgoing calls will not be made and the currentcall will be dropped. The Blacklist function prevents the Prestige from re-...
106 System Maintenance • Retry Timer (sec) - Elapse time after a call fails beforeanother call may be retried. Applies before a phone number isblacklisted. Blacklist Figure 11-11 Blacklist The phone numbers on this list cannot be entered directly, instead,they are numbers which have had problems con...
System Maintenance 107 Budget M anagement Figure 11-12 Budget Management The total budget is the time limit for an outgoing call to a RemoteNode or Dial-in User. When this limit is reached, the call will bedropped and further outgoing calls to that Remote Node or RemoteDial-in User (callback) will f...
Troubleshooting 109 Troubleshooting This chapter contains some problems you may run into when usingyour Prestige. After each problem description, we have providedsome instructions to help you diagnose and solve the problem. Problems Starting Up the Prestige None of the LED's are on when you power up...
110 Troubleshooting Problems With the ISDN Line The ISDN initialization failed This problem occurs when you attempt to save the parametersentered in menu 2, but receive the message, “Save successful, butFailed to initialize ISDN; Press ESC to exit”. 1. Check the error log (in menu 24.3.1), you shoul...
Troubleshooting 111 Problems with the LAN Interface Can’t PING any station on the LAN 1. Check the LAN LED on the front panel of your Prestige. If it is on, then the link is up. If it is off, then check the cablesconnecting your Prestige to your LAN. 2. The type of Ethernet interface that you have c...
112 Troubleshooting nothing in the log, the call may have been dropped by theremote device that you dialed in to. Make sure that theconfiguration parameters between these two devices areconsistent. Problems Connecting to a Remote User 1. First verify that you have configured the authentication param...
ISDN Switch Types 113 ISDN Switch Types The following table summarizes the different type of switch typessupported by the Prestige and some related information on theswitch types (number of phone numbers and SPID numbers). Itshould be noted that the information in this table is for the‘common’ case ...
114 ISDN Switch Types Provisioning For the AT&T 5ESS Switches The AT&T 5ESS switch type supports three types of ISDN service.These are: National ISDN-1 (NI-1), Multipoint, and Point-to-Point. For AT&T 5ESS National ISDN-1 Provisioning Feature Setting Term Type A Circuit Switched Voice (C...
ISDN Switch Types 115 Provisioning Feature Setting CSV Notification Busy (NB) limit 1 Circuit Switched Data (CSD) 1 CSD Flexible Call Offering (FCO) Unrestricted CSD limit 2 CSD Notification Busy (NB) limit 1 MTERM 2 Provisioning For the Northern Telecom Switch The Northern Telecom switch type suppo...
116 Index Index 10Base2, 14, 2410Base5. See AUI10Base-T, 14, 231TR6, 12, 32, 34, 113A/B Adapter, 1, 13, 31, 33, 34 Accounting, 97, 98AUI, 14, 24, 36, 95, 111BACP. See Bandwidth Allocation Control Protocol Bandwidth Allocation Control Protocol, 3, 42, 53,55 Bandwidth Allocation Protocol, 3 Bandwidth ...
Index 117 IP Subnet Mask, 14, 37, 69, 72, 76 ISDN connecting the line, 22 ISDN Ordering Code, 11, 113LAN, 1, 2, 4, 5, 6, 9, 21, 25, 28, 38, 40, 44, 45, 49, 59,60, 70, 71, 72, 76, 92, 95,96, 111, 112 Local Area Network. See LAN MAC address, 96Max. Transmission Rate, 55MP, 42, 45, 53, 55, 56Multilink ...
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