ZOOM Zoom V3 - Manuals
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Manual ZOOM Zoom V3
Summary
Contents O VERVIEW .......................................................................... 5 1 I NSTALLATION I NSTRUCTIONS ............................................. 6 1.1 W HAT ’ S IN THE P ACKAGE .................................................... 6 1.2 Q UICK S TART I NSTRUCTIONS ............
Overview 5 Overview The V3 is a gateway/router with a TelePort ™ VoIP phone port. You use the V3 in conjunction with an Ethernet cable modem or Ethernet ADSL modem to connect to the Internet. The gateway/router provides an interface between the Internet and your local area network (LAN). It also inc...
6 Zoom V3 User’s Guide 1 Installation Instructions This chapter covers the basic instructions needed to install your V3 and place VoIP calls. 1.1 What’s in the Package Ethernet Cable Power Cube USB Cable Software CD-ROM Phone Cord
Chapter 1: Installation Instructions 7 The CD contains the Installation Software, User Manual, Warranty, and Customer Support information.In addition, you may have a phone-jack adapter to adapt the RJ-11 phone cord for a different phone jack (certain countries only).If anything is missing or damaged...
8 Zoom V3 User’s Guide 1.2 Quick Start Instructions Installing the V3 involves five steps: Installing the Software,Installing the Hardware, Configuring Internet Explorer, Configuring Your V3, and Setting Up VoIP Service. Step 1: Installing the Software Installing the software is only required for pe...
Chapter 1: Installation Instructions 9 Step 2: Installing the Hardware Installing the Hardware is a two-step process, Making the Connections, and Powering Up. Making the Connections 1111 The software must be installed before you proceed. Then, unplug or turn off the power to your PC andeverything co...
10 Zoom V3 User’s Guide 5555 If you have an existing router, we recommend that you replace the existing router with the V3, which has a built-in router. If, however, you need to connect the V3 behind another router, plug one end of the Ethernet cable into theWAN port of the V3 and the other end into...
Chapter 1: Installation Instructions 11 Powering Up To ensure that all the devices you just connected to the V3 installcorrectly, you need to power up each device one at a time. Follow these steps carefully. 1111 Plug in the modem’s Power Supply, and turn on themodem’s on/off switch if it has one.Pl...
12 Zoom V3 User’s Guide Step 3: Configuring InternetExplorer Macintosh and Linux users: Your Web browser is set up automatically, so you can skip this section. Turn to page 68 to make sure that your computer’s TCP/IP settings are configuredcorrectly.Windows users: The software that you use to make a...
Chapter 1: Installation Instructions 13 2222 In the Internet Properties dialog box, click the Connections tab. 3333 On the Connections tab, click Setup. 4444 Windows XP users: In the Welcome to the New ConnectionWizard dialog box, click Next.If you see a Location Information dialog box, click Cancel...
14 Zoom V3 User’s Guide 7777 Click Finish. 8888 Windows XP users: Close Control Panel.Windows 98/Me/2000 users: If Internet Explorer is open, close it before going to the next step of the installation,Configuring Your V3. Step 4: Configuring Your V3 • If you have a Cable Modem, see below • If you ha...
Chapter 1: Installation Instructions 15 Configuring the V3 for a DSLModem 1111 Open the Zoom Configuration Manager. You should have a Zoom icon on your desktop. You must double-click this icon to open up the ZoomConfiguration Manager. (If you do not have an icon, open your Web browser, type http://1...
16 Zoom V3 User’s Guide 3333 The Basic Setup page displays. At Internet Connection Type, pull down the list of selections and choose the type of DSL your provider uses. If you don’t know what type you have, read below.The three most common types of DSL service are PPPoE, PPPoA, and 1483. There is al...
Chapter 1: Installation Instructions 17 5555 Configuring the V3 for DSL PPPoE, PPPoA, 1483, orStatic IP. If you selected DSL PPPoE: Your service provider should have given you a username (usually your email address or the characters preceding the @sign in your email address) and a password (NOT the ...
18 Zoom V3 User’s Guide 6666 Click Save Changes, then Write Settings to Flash andReboot, and then Confirm. 7777 Go to your Web browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. 8888 If you connect successfully, your installation is completeand you’...
Chapter 1: Installation Instructions 19 Hook Flash - If you receive a second call while you are on a VoIP call, you will hear a call waiting tone. Momentarily press the hook button on your phone to talk to the second caller, and press itagain to go back to your first conversation. After you have com...
20 Zoom V3 User’s Guide 1.5 Front Panel Description Light Description PWR Lights when the V3 is plugged into a power source. LINK Lights when the V3 is connected to its broadband WANconnection device. DATA Blinks when data is being transferred through the broadbandline. USB Lights when the USB port ...
Chapter 1: Installation Instructions 21 • From time to time, Zoom may release improved firmware.This is available at www.zoom.com , along with upgrade instructions. We recommend that you check this site periodically for updates. 1.7 Changing the V3’s Password & Resetting the Unit to ItsDefault S...
22 Zoom V3 User’s Guide If you have changed the system settings on your V3 unit and forsome reason want to restore them to the factory default settings, you can do so in one of two ways: You can perform a softwarereset or a hard reset.If you can open your Web browser and access your V3’s userinterfa...
Chapter 2: Voice Over IP Settings 23 2 Voice Over IP Settings If you purchased a V3 Model 5567, you do not need this chapter. If you have another V3 model, please continue below. 2.1 Changing Your VoIP Settings The V3 needs to be configured with specific information forthe VoIP service that you plan...
24 Zoom V3 User’s Guide If your service provider did not give you a Server Address butprovided you with a User ID and a Password, you will configure your V3 manually. Go to Manual Account Configuration on page26. Auto Account Configuration 1111 Open the Voice Over IP page. Click the Zoom V3 icon on ...
Chapter 2: Voice Over IP Settings 25 3333 If your service provider gave you a Filename, enter it in the Filename box. If you did not get a Filename from your service provider, leave the box as it is. 4444 Go to the box labeled Encryption. Your service provider should have told you whether encryption...
26 Zoom V3 User’s Guide 8888 Check that your settings are okay. Look at the User ID box near the top of the page. If this box is now filled in, your settings are okay.If this box is not filled in, contact your provider. 9999 You can now refer to Section 1.3 Tips for Making VoIP Calls on page 18 or S...
28 Zoom V3 User’s Guide 7777 Click Save Changes, then Write Settings to Flash and Reboot, and then Confirm. 8888 Wait for 30 seconds. You can now refer to Section 1.3 Tips for Making VoIP Calls on page 18 or continue below. 2.2 Call Forwarding and CallWaiting The Supplementary Services page displays...
Chapter 2: Voice Over IP Settings 31 Sample Table of Enable/Disable Codes Function USA UK Forward All * 7 2 * 2 1 * Forward Busy * 7 4 * 6 7 * Forward No Ans * 7 5 * 6 1 * Forward Deactivate * 7 3 # 2 1 * Call Waiting Disable *7 0 # 4 3 # To deactivate Call Forwarding, enter# < Forward Deactivate...
32 Zoom V3 User’s Guide 3 Playing Online Games Setting up the V3 for online gaming depends on what you want to do: • If you have Xbox ® Live, continue below. • If you have PlayStation 2 ® , go to page 33. • If you have another online game, go to page 35 . 3.1 Using Your V3 with Xbox ® Live Follow th...
Chapter 3: Playing Online Games 33 3333 Activate your Xbox Live account: The Xbox Live CD should still be in your Xbox. We recommend that you watch a video that explains the installation process: Select Xbox Live from the menu. Then, from the Dashboard, select Xbox Live and follow the prompts. Note:...
34 Zoom V3 User’s Guide 5555 Fill out these fields: IP Address 10.2.2.50 Subnet Mask 255.255.255.0 Default Gatewayor Router 10.2.2.2 Then select Continue. 6666 Fill out these fields: Primary DNS 10.2.2.2 Secondary DNS 10.2.2.2 Then select Continue. 7777 Select Test Settings. A connection test runs. ...
Chapter 3: Playing Online Games 35 3.3 Setting Up the V3 for Peer-to-Peer Gaming and MultiplayerGame Hosting There are only two cases where you need to set up your V3 foronline gaming. — If you are using your computer to play a “peer-to-peer” or “head-to-head” game over the Internet, you always have...
36 Zoom V3 User’s Guide 3.4 Setting Up a Virtual Server 1111 Find out which ports need to be opened for gaming. Most peer-to-peer and multiplayer game manuals will tell youexactly which port or ports need to be opened. If yours didn’t, you may be able to look up the information at:www.practicallynet...
Chapter 3: Playing Online Games 37 2222 Choose an IP address for Gaming. Double-click the Zoom V3 icon on your desktop (or type 10.2.2.2 in your Web browser just the way you would normally type a web address) to get to the V3’s Zoom Configuration Manager. Click the Advanced Setup icon, then click LA...
38 Zoom V3 User’s Guide For Windows 2000: From the desktop click the Start button, point to Settings and then Network and Dial-up Connections. Then right-click (NOT left-click) Local Area Connection, selectProperties, highlight your NIC card’s TCP/IP entry (it should start with TCP/IP and have the c...
Chapter 3: Playing Online Games 39 IP address 10.2.2.16 Subnet mask 255.255.255.0 Now click the DNS Configuration tab at the top of the menu. Then click Enable DNS. Enter any name (i.e., your name, the words “My Computer”, a favorite word, or any other letters ornumbers) in the box labeled Host:. A ...
40 Zoom V3 User’s Guide For Mac OS 7.6.1 – 9.2.2:From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. Under the TCP/IP tab, highlight Manually in the Configure: list box and enter the settings for IP Address, Subnet mask, Router address, and Name serveraddr. shown...
Chapter 3: Playing Online Games 41 cccc Continue with Step 7. 7777 All Users: Go back to the V3’s Advanced Setup page and click the Virtual Server button. If you already closed the Zoom Configuration Manager, double- click the Zoom V3 icon on your desktop (or type 10.2.2.2 in yourWeb browser) and cl...
Chapter 3: Playing Online Games 43 9999 After entering the above information, click Add This Setting. 10 10 10 10 Click Write Settings to Flash and Reboot. Your computer will reboot. If you need to open additionalports, go back to Step 8 on page 41 and repeat. Important: Outside game players will ne...
44 Zoom V3 User’s Guide 3.5 Setting Up a DMZ If you are playing a game or using an application that requires aspecific port or ports to be open, go to page 36 for instructions on setting up a Virtual Server. A virtual server can have a maximum of 20 ports open.If you need more than 20 ports open, or...
Chapter 3: Playing Online Games 45 1111 Choose an IP address. Double-click the Zoom V3 icon on your desktop (or type 10.2.2.2 in your Web browser just the way you would normally type a web address) to get to the V3’s Zoom Configuration Manager. Click the Advanced Setup icon, then click LAN Settings....
46 Zoom V3 User’s Guide For Windows 2000: From the desktop click the Start button, point to Settings and then Network and Dial-up Connections. Then right-click (NOT left-click) Local Area Connection, selectProperties, highlight your NIC card’s TCP/IP entry (it should start with TCP/IP and have the c...
Chapter 3: Playing Online Games 47 IP address 10.2.2.16 Subnet mask 255.255.255.0 Now click the DNS Configuration tab at the top of the menu. Then click Enable DNS. Enter any name (i.e., your name, the words “My Computer”, a favorite word, or any other letters or numbers) in the box labeled Host:. A...
48 Zoom V3 User’s Guide From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. Under the TCP/IP tab, highlight Manually in the Configure: list box and enter the settings for IPAddress, Subnet mask, Router address, and Name server addr. shown below, unless you chose ...
Chapter 3: Playing Online Games 49 cccc Continue with Step 6. 6666 All Users: Go back to the V3’s Advanced Setup page and click the DMZ button to open the DMZConfiguration page. If you already closed the Zoom Configuration Manager, double-click the Zoom V3 icon on your desktop (or type 10.2.2.2 in y...
50 Zoom V3 User’s Guide 4 Using the V3’s Advanced Firewall This chapter describes the V3’s advanced firewall and the types of protection it offers. If you are like most users, you probably will not need to modify your firewall settings. If, however, you are an administrator or an expert user who wan...
Chapter 4: Using the V3’s Advanced Firewall 51 By default, the firewall will allow only those packets to enter thatyou are likely to need; for example, in response to a request for a web page, or as part of a VoIP call you make. You may want toaccept other, specific packets, perhaps to facilitate In...
52 Zoom V3 User’s Guide 4.1 Main Firewall Features The V3’s (DoS) Denial of Service firewall features are groupedtogether in the top section, under Advanced Options. These DoS features mean that the V3 provides protection from a potentially devastating attack on your computer. Such attacks can overw...
54 Zoom V3 User’s Guide Hacker Log Whenever the firewall prevents a packet from being deliveredbecause of a perceived security threat, the Hacker Log feature keeps track. You have the option of specifying which types of messages are logged in and displayed. Note: These options are directly related t...
Chapter 4: Using the V3’s Advanced Firewall 55 Once you’ve made your selections, click Save Changes and WriteSettings to Flash and Reboot. Service Filtering The Service Filtering feature lets you give certain users permissionto access the V3 from outside the network—that is, over the Internet. If yo...
56 Zoom V3 User’s Guide *Important: To complete the step of allowing remote users to FTP into the V3, you must go to the V3’s Advanced Setup page, click the Misc. Config. button, and do the following: Enable FTP Server in the dropdown list and uncheck the box “Disable WAN side FTP access.” FTP must ...
Chapter 4: Using the V3’s Advanced Firewall 57 Inbound Policies Inbound firewall policies allow you to filter the traffic that arrivesover the Internet—from the WAN side to the V3 LAN side—based on rules that you set up. Src IP Source IP address to which this rule shouldapply.* Dest IP Destination I...
58 Zoom V3 User’s Guide DB Short for Database. Default is none. If you setup IP Groups or Service Groups (see page 60and 62), they appear in this list as options. *For each of these fields, choices are any IP address, a single IP address, an IP range,or a mask range. Once you have entered all applic...
Chapter 4: Using the V3’s Advanced Firewall 59 Dest IP Destination IP address to which this ruleshould apply.* Src Port Source Port number to which this rule shouldapply.* Dest Port Destination Port number to which this ruleshould apply.* Transport Protocol Protocol to be used. Choices are All, TCP,...
60 Zoom V3 User’s Guide 4.3 Setting Up FirewallDatabases The V3 includes options to set up databases of user information,so you can create different combinations of user groups. Drawing from these groups, or databases, you can then create and apply certain inbound and outbound policies and restrict ...
62 Zoom V3 User’s Guide Once you have filled in these fields, click Add/Modify this entry. A new page displays, showing the new entry at the top, with two buttons Modify and Delete. You can change or delete this entry at any time. From this page, you can also add new entries. Service Group The Servi...
Chapter 4: Using the V3’s Advanced Firewall 63 Time Window Name Name of your choosing. Purpose is to identifythe group that you want to associate with agiven time period. Maximum length=19characters. Time Period Starting and ending time window—day, hour,minute, and AM or PM. Once you have filled in ...
64 Zoom V3 User’s Guide Appendix A DSL Internet Settings Tables You can use the information in these tables if you need help making your DSL selection on page 16. Many DSL providers use different settings depending on the region in which they are operating, which is why there may be more than one se...
Appendix A: DSL Internet Settings Tables 65 USA Service Providers DSL Connection Type AllTel (1) PPPoE AllTel (2) 1483 August.net (1) 1483 August.net (2) 1483 BellSouth PPPoE CenturyTel (1) PPPoE CenturyTel (2) 1483 Covad PPPoE Earthlink (1) PPPoE Earthlink (2) PPPoE GWI 1483 Qwest (1) PPPoA Qwest (...
Appendix A: DSL Internet Settings Tables 67 Appendix B VoIP Phone Installation Options Your V3 gateway makes it easy to make both VoIP calls over the Internet and regular phone calls using your standard phone service. You can plug a single telephone into the V3’s PHONE PHONE PHONE PHONE jack. You ma...
68 Zoom V3 User’s Guide Appendix C Mac and Linux Users: Setting TCP/IP Network Settings If you are using the Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’s network, or TCP/IP, settings are configured correctly. Otherwise, you will not be able t...
Appendix C: Macintosh and Linux Users: Setting TCP/IP Network Settings 69 For Mac OS 7.6.1 - 9.2.2 1 1 1 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 2 2 2 Under Connect via:, select Ethernet built-in.Under Configure:, select Using DHCP Server.Do not e...
70 Zoom V3 User’s Guide For RedHat Edit or create /etc/sysconfig/network-scripts/ifcfg-eth0 so that it contains the following three lines: DEVICE=eth0 ONBOOT=yesBOOTPROTO=dhcp For SuSE Edit the file /etc/rc.config; search for the variablesNETCONFIG, NETDEV_0, and IFCONFIG_0.Set them as follows (see ...
Appendix D: Troubleshooting 71 Appendix D Troubleshooting Our Technical Support staff is ready to help you with any questions you may have. However, if you are having trouble, you may find an easy solution below. Otherwise, refer to the Frequently Asked Questions (FAQs) on the CD (click Support Supp...
72 Zoom V3 User’s Guide If you have a WAN IP address, skip to page 72.If you don’t have a WAN IP address and you are using a Cable Modem or a DSL PPPoA or 1483 Modem, your next step should be to do a Release/Renew operation. 1111 Go to the V3’s Advanced Setup page and click WAN DHCP Status. 2222 Sel...
74 Zoom V3 User’s Guide 3333 If you are using a static IP address, check that your IP settings are okay. For Windows 2000 and XP: Click the Use the following IP address and Use the following DNS server addresses buttons so that a black dot appears. Then enter the settings for IP address, Subnet mask...
Appendix D: Troubleshooting 75 • If you are using a Macintosh or Linux computer, your Internetsettings may need adjustment; turn to page 68 for instructions. • If you are using Mac OS X 10.3 and above, renew your IPaddress: Go to System Preferences | Network. Click theConfigure button and then the R...
78 Zoom V3 User’s Guide Your service provider may not pass through caller information forall calls, in particular, DID calls to your VoIP connection that come from the PSTN. Check with your provider’s customersupport. My phone’s ring sounds strange.If you don’t like the ring for incoming VoIP calls,...
Appendix E: Regulatory Information 79 Appendix E Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the for...
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