WD WDBPGC5000ABL - Manuals
WD WDBPGC5000ABL – Manual in PDF format online.
Manuals:
Manual WD WDBPGC5000ABL
Summary
ii WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com . If the answer is not available or if...
MY PASSPORT ULTRA USER MANUAL TABLE OF CONTENTS – iii Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE – 1 About Your WD Drive Welcome to your My Passport ® Ultra TM portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection with hardware...
MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE – 2 WD Security TM software —Set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access. WD Drive Utilities TM software —Register your drive, set the drive sleep timer, run diagnostics, a...
MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE – 3 Operating System Compatibility Your My Passport Ultra drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems: The WD SmartWare software is compatible with the following operating systems: Com...
MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE – 4 Power/Activity LED The power/activity LED shows the drive’s power state as follows: USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at t...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 5 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. It includes the following to...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 6 Getting Started with the WD Software 1. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup Wizard: 2. Click Next to display th...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 7 6. Wait for the installation to complete: 7. When the installation completes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your selections: • Installing the WD Drive Utilities software with the Launch Applic...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 9 9. The WD SmartWare Pro software upgrade extends the backup function to non-WD drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare Pro software on this computer a...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 e. Click OK to display the Select Backup Devices screen: Note: At this point, the WD SmartWare Pro software is installed. If you want to skip the setup procedure for your initial backup for now, click the X close window icon...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 • After configuring your Dropbox account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your remote Dropbox folder: b. If the selected backup source has more tha...
MY PASSPORT ULTRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 12. Click Next on the Select Backup Devices screen to display the Select Backup Plan screen: 13. On the Select Backup Plan screen: a. Select the option for the type of backup that you want to run: • Category Backup —Finds an...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab DisplayBackup Tab DisplaysRetrieve Tab DisplaysSettings Ta...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 16 Note: In addition to the detailed Help tab information, each WD SmartWare display provides easy access to abbreviated online help to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are unce...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18 Table 1. Home Tab Functional Description Display Component Description Activation code required icon Not shown in Figure 8 on page 17: Signifies that the device is either a non-WD device or an unsupported WD device that req...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19 Backup source content gauge The content gauge for the selected backup source device shows all of the files that are available for a category-type backup against a blue background in six categories where: This file category ...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 23 Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays, depending on how you want to select files to back up: • By category—As shown in the content gauges • By file—As shown in the f...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24 Table 2. Backup Tab Functional Description Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In t...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25 Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device: • Selecting the backup volume to retrieve f...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 26 Figure 10. Retrieve Tab Displays Table 3. Retrieve Tab Functional Description Display Component Description Backed Up Volumes selection box Lists the backed up volumes that are available to retrieve files from on the select...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 27 Retrieve destination option buttons Specify where you want to copy the files retrieved from the selected backup target device: • To the Original Places copies the retrieved files to the same location that they were backed u...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 28 Settings Tab Display See Figure 11 and Table 4 for a brief functional description of the Settings tab display. Figure 11. Settings Tab Display Table 4. Settings Tab Functional Description Display Component Description Dropb...
MY PASSPORT ULTRA USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 29 Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 12 and Table 5 for a brief functional description of the Help tab display. ...
MY PASSPORT ULTRA USER MANUAL BACKING UP FILES – 31 Backing Up Files This chapter includes the following topics: How the Backup Function WorksBacking Up Files How the Backup Function Works The WD SmartWare software automatically backs up all your important files to the selected backup target device—...
MY PASSPORT ULTRA USER MANUAL BACKING UP FILES – 32 • Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be a remote Dropbox folder: b. If the selected backup source device has more than one internal hard drive, multiple drive partitions, or external...
MY PASSPORT ULTRA USER MANUAL BACKING UP FILES – 34 b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the...
MY PASSPORT ULTRA USER MANUAL BACKING UP FILES – 35 b. Click Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • Clear the check boxes for the categories of files that you want to exclude from the backup. • Select the check boxes for the cate...
MY PASSPORT ULTRA USER MANUAL BACKING UP FILES – 36 9. To back up all of the files and folders on the selected backup source device: a. Verify that the backup mode is file and that Ready to perform file backup appears at the upper-left corner of the Backup screen. If the backup mode is category and ...
MY PASSPORT ULTRA USER MANUAL BACKING UP FILES – 38 11. During the backup: • A progress bar and message indicate the amount of data that has been backed up. • For a category backup: - The blue background for categories of files in the content gauge for the backup source device changes to yellow/ambe...
MY PASSPORT ULTRA USER MANUAL RETRIEVING FILES – 39 Retrieving Files This chapter includes the following topics: How the Retrieve Function WorksRetrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device ...
MY PASSPORT ULTRA USER MANUAL RETRIEVING FILES – 40 • Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder: b. If the selected retrieve destination device has more than one internal hard drive or drive partition, or multiple ...
MY PASSPORT ULTRA USER MANUAL RETRIEVING FILES – 41 4. On the Select a destination for retrieved files dialog: Created multiple backup volumes on the selected retrieve source (backup target) device from either: • Different internal hard drives or hard drive partitions on the backup source device • D...
MY PASSPORT ULTRA USER MANUAL RETRIEVING FILES – 42 5. Click Next to display the Select content to retrieve... dialog. 6. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box by typing the name (or partial name) o...
MY PASSPORT ULTRA USER MANUAL RETRIEVING FILES – 43 • Select the Show deleted files check box to display backed up files that have been deleted: • Select the View icon to list individual files. • To find a file, type all or part of the file name in the search box and press the Enter key to initiate ...
MY PASSPORT ULTRA USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 44 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the DriveUnlocking the DriveChanging Your PasswordTurning Off the Drive Lock Feature Password Protecting the Drive You should password pr...
MY PASSPORT ULTRA USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 45 6. Select the Enable auto unlock for user: check box if you want the WD Security software to remember your password for the selected drive on this computer. 7. Read the warning about the possibility of data loss if you forget your pa...
MY PASSPORT ULTRA USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 47 Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, unless you selected the Enable auto unlock for user: check box when you crea...
MY PASSPORT ULTRA USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 48 Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Drive Utilities, WD Security, or WD SmartWare software installed, you can use the WD Driv...
MY PASSPORT ULTRA USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 49 Changing Your Password 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > ( All) Programs > Western Digital > WD App...
MY PASSPORT ULTRA USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 50 Turning Off the Drive Lock Feature 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > ( All) Programs > Western Digital...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 51 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare SoftwareChecking Drive StatusSafely Disconnecting the DriveMonitoring Icon Alerts Setting the Dri...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 52 Checking Drive Status You can see the drive capacity used and drive temperature status, and find out if the drive is locked by h overing the pointer over the WD Quick View icon in the taskbar: Safely Disconnecting the Drive You ca...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 53 Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. 1. Open the WD Drive Utilities software by clic...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 54 4. Click Registration to display the Registration dialog: 5. On the Registration dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the E-mail address ...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 55 • Quick Drive Test Your My Passport drive has a built-in Data Lifeguard TM diagnostic utility that tests the drive for error conditions. The quick drive test checks the drive for major performance problems. The result of a quick d...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 56 Erasing the Drive Note: Erasing your drive also deletes the WD software and all of the support files, utilities, and user manual files. You can download these to restore your My Passport to its original configuration after erasing...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 57 After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing you...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 58 3. The fifth invalid password attempt displays the too many password attempts dialog: 4. Click Erase Drive to display a warning about erasing all of the data on the drive: 5. Read the warning and select the I understand check box ...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 59 Restoring the WD Software and Disk Image In addition to deleting all of the data on your My Passport drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and us...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE SOFTWARE – 60 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup VersionsSpecifying a Different Retrieved Content FolderChecking for Software UpdatesConfiguring a Remote Dropbox ...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE SOFTWARE – 61 3. On the Software Settings screen, click Retrieve Folder to display the Set Retrieve Folder dialog: 4. On the Set Retrieve Folder dialog: a. Click Browse and use the browse function to identify the new retrieve folder. b. Clic...
MY PASSPORT ULTRA USER MANUAL MANAGING AND CUSTOMIZING THE SOFTWARE – 63 Uninstalling the WD Software Use your operating system’s Add or Remove Programs function to uninstall the WD software from your computer. Uninstalling on Windows XP 1. Click Start > Control Panel . 2. Double-click Add or Rem...
MY PASSPORT ULTRA USER MANUAL USING THE DRIVE WITH A MAC – 64 Using the Drive with a Mac The My Passport drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you m...
MY PASSPORT ULTRA USER MANUAL TROUBLESHOOTING – 65 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the DriveFrequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our suppor...
MY PASSPORT ULTRA USER MANUAL TROUBLESHOOTING – 66 Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine wheth...
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 67 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your My Passport dri...
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 68 4. Select Install the software automatically and click Next : 5. When the installation completes, click Finish :
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 69 Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click...
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 71 Installing on Windows Vista Computers After connecting the drive as shown in Figure 3 on page 5, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Ha...
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 72 Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software : 2. On the Found New Hardware - WD SES Dev...
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 73 a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver . d. Click Next : 5. When the installation completes, click Close :
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 74 Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage : 2. U...
MY PASSPORT ULTRA USER MANUAL INSTALLING THE SES DRIVER – 75 3. Click Browse my computer for driver software . 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver : 5. Click Next . 6. When the installation completes, click Close ...
MY PASSPORT ULTRA USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 76 Compliance and Warranty Information This appendix includes the following topics: Regulatory ComplianceEnvironmental Compliance (China)Warranty Information Regulatory Compliance FCC Class B Information Operation of this device is ...
MY PASSPORT ULTRA USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 77 CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC...
MY PASSPORT ULTRA USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 78 Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your l...
MY PASSPORT ULTRA USER MANUAL INDEX – 79 Index A Accessories, optional 3 Activation code required icon 18 Advanced backup area, Backup tab dis-plays 23 , 24 Alerts, flashing icon 52 B Backed Up Volumes selection box 26 Backup about backing up files 31 files content box 34 , 35 , 37 procedure 31 sche...
MY PASSPORT ULTRA USER MANUAL INDEX – 81 Set Security dialog 8 , 44 Select Backup Frequency screen 12 , 32 Backup Plan screen 12 Select Backup Device screen 10 Service 77 Set Backup Frequency button 23 , 25 , 32 File History dialog 60 Retrieve Folder dialog 61 Sleep Timer dialog 53 Settings tab disp...
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or paten...
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