Page 2 - WD Service and Support; Accessing Online Support
ii WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com . If the answer is not available or i...
Page 3 - Table of Contents
MY PASSPORT FOR MAC USER MANUAL TABLE OF CONTENTS – iii Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 5 - About Your WD Drive; Features
MY PASSPORT FOR MAC USER MANUAL ABOUT YOUR WD DRIVE – 1 About Your WD Drive Welcome to your My Passport ® for Mac ® portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. This chapter includes the following topics: FeaturesKit ContentsOptional Acce...
Page 6 - Kit Contents
MY PASSPORT FOR MAC USER MANUAL ABOUT YOUR WD DRIVE – 2 Kit Contents As shown in Figure 1, your My Passport for Mac portable hard drive drive kit includes the following: • My Passport for Mac portable hard drive • USB 3.0 cable • Quick Install Guide • WD Security and WD Drive Utilities software (inc...
Page 7 - Disk Drive Format; As shown in Figure 2, the My Passport for Mac drive has:; Registering the Drive; LED Appearance
MY PASSPORT FOR MAC USER MANUAL ABOUT YOUR WD DRIVE – 3 Disk Drive Format Your My Passport for Mac drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see “Reformatting the Drive” on page 27 and “Trou...
Page 8 - Handling Precautions; • Do not drop or jolt the drive.
MY PASSPORT FOR MAC USER MANUAL ABOUT YOUR WD DRIVE – 4 Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damaged drives. Always observe the following precautions when unpacking and inst...
Page 9 - Connecting the Drive and Getting Started; Connecting the Drive; To connect the My Passport drive to your Mac computer:
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 5 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing the WD software. It includes the following topics: Connecting the DriveEnhancing Performan...
Page 11 - Backup Disk check box.; backup password dialog that displays:; Encrypt Disk; The My Passport icon now displays as:; Enhancing Performance with WD +TURBO
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 7 a. If you want to create a password to secure your backup files, select the Encrypt Backup Disk check box. b. Click Use as Backup Disk. c. If you selected the Encrypt Backup Disk check box at step a, complete the backup pas...
Page 12 - Install
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 8 2. Double-click the Extras folder on the screen that displays: 3. Double-click the WD +TURBO Installer application: 4. Click Install on the WD +TURBO Driver Installer screen: 5. Read the license agreement and click Accept t...
Page 13 - Password; box and click; OK; When the installation completes, click; Yes; to restart the computer:; Installing the WD Security Software; To install the WD Security software:
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 9 7. Type the password that you normally use to access the computer in the Password box and click OK : 8. When the installation completes, click Yes to restart the computer: 9. After the computer restarts, the My Passport ico...
Page 14 - Read the license agreement and click; Accept; to continue and display the
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 2. Drag the WD Security application to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Security application. 4. Read the license agreement and click Accep...
Page 15 - Installing the WD Drive Utilities Software; To install the WD Drive Utilities software:
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Installing the WD Drive Utilities Software To install the WD Drive Utilities software: 1. Double-click the My Passport icon, and then double-click the .dmg file on the screen that displays: 2. Drag the WD Security applicat...
Page 16 - to continue and display the WD Drive
MY PASSPORT FOR MAC USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen: 5. See “Managing and Customizing the Drive” on page 19.
Page 17 - Locking and Unlocking the Drive; Password Protecting the Drive
MY PASSPORT FOR MAC USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 13 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the DriveUnlocking the DriveChanging Your PasswordTurning Off the Drive Lock Feature Password Protecting the Drive You should password ...
Page 18 - Unlocking the Drive; unlocked
MY PASSPORT FOR MAC USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 14 6. Select the Enable auto unlock for user: check box if you want WD Security to remember your password for the selected drive on this computer. Important: If you select the Enable auto unlock for user: check box, the first time you...
Page 19 - The WD Unlocker VCD provides the; Unlocking the Drive with WD Security or WD Drive Utilities; your computer
MY PASSPORT FOR MAC USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 15 The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock the drive. Or you can use either the WD Security or the WD Drive Utilities application to unlock the drive. Unlocking the Drive with WD Security or...
Page 20 - The WD Drive Unlock utility screen displays:
MY PASSPORT FOR MAC USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 16 Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock util...
Page 21 - Changing Your Password
MY PASSPORT FOR MAC USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 17 Changing Your Password To change your password: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passport drive connected to your co...
Page 22 - Turning Off the Drive Lock Feature
MY PASSPORT FOR MAC USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 18 Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My P...
Page 23 - Managing and Customizing the Drive; This chapter includes the following topics:
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 19 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive HealthSetting the Drive Sleep TimerErasing the DriveRegistering the DriveSafely Dismounting the Drive The WD Drive Utilities software ...
Page 24 - n the; Checking Drive Health; • Quick Drive Test
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 20 O n the WD Drive Utilities Drive Settings screen : Checking Drive Health The WD Drive Utilities software provides three diagnostic tools to help make sure that your drive is performing well. Run the following tests if you are co...
Page 25 - Click Diagnostics to display the Diagnostics dialog:; Setting the Drive Sleep Timer
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 21 3. Click Diagnostics to display the Diagnostics dialog: 4. On the Diagnostics dialog, click the button for the test that you want to run: • S.M.A.R.T. Status • Quick Drive Test • Complete Drive Test Setting the Drive Sleep Timer...
Page 26 - Erasing the Drive; Using the Drive Erase Function; Go
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 22 Erasing the Drive Note: Erasing your drive also deletes the WD software and all of the support files, utilities, and user manual files. You can download these to restore your My Passport to its original configuration after erasi...
Page 27 - Using the WD Drive Unlock Utility; Double-click the WD Unlocker virtual CD icon on your desktop:
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 23 Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password: 1. Double-click the WD Unlocker virtual CD icon on your desktop: 2. Double-click the WD Drive Unl...
Page 28 - Erase Drive
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 24 4. The fifth invalid password attempt displays the too many password attempts prompt: 5. Click Erase Drive to display a warning about erasing all of the data on the drive: 6. Read the warning and select the I understand check bo...
Page 30 - Safely Dismounting the Drive; Use the My Passport icon to safely dismount the drive:; Eject “MY; You might hear the drive power down.; Restoring the WD Software and Disk Image; and see Knowledge Base answer
MY PASSPORT FOR MAC USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 26 Safely Dismounting the Drive Use the My Passport icon to safely dismount the drive: 1. Right- or control-click the My Passport icon on the desktop and select Eject “MY PASSPORT ”: You might hear the drive power down. 2. Wait for...
Page 31 - Using the Drive with Windows; Reformatting the Drive; Go to; and see Knowledge Base answer ID 7 for information about
MY PASSPORT STUDIO USER MANUAL USING THE DRIVE WITH WINDOWS – 27 Using the Drive with Windows The My Passport drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. To use the drive on Windows computers, you must reformat it to a single NTFS partition. This...
Page 32 - Troubleshooting; Installing, Partitioning, and Formatting the Drive; Why does the drive not power up?; How to
MY PASSPORT FOR MAC USER MANUAL TROUBLESHOOTING – 28 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the DriveFrequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our supp...
Page 33 - Why is the data transfer rate slow?
MY PASSPORT FOR MAC USER MANUAL TROUBLESHOOTING – 29 Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3,0 or USB 2.0. Q: How do I determine whe...
Page 34 - Compliance and Warranty Information; This appendix includes the following topics:; Regulatory Compliance; FCC Class B Information; Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.; Safety Compliance
MY PASSPORT FOR MAC USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 30 Compliance and Warranty Information This appendix includes the following topics: Regulatory ComplianceEnvironmental Compliance (China)Warranty Information (All Regions Except Australia/New Zealand)Warranty Information (Australi...
Page 35 - Obtaining Service; for information on how to obtain service or a Return Material
MY PASSPORT FOR MAC USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 31 GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: De...
Page 36 - Limited Warranty; ), accident or mishandling while in the possession
MY PASSPORT FOR MAC USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 32 Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your...
Page 37 - Warranty
MY PASSPORT FOR MAC USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 33 Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical ...
Page 38 - or obtained on CD for a nominal
MY PASSPORT FOR MAC USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 34 product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.com ), accident or mishandling while in the possession o...
Page 39 - Index
MY PASSPORT FOR MAC USER MANUAL INDEX – 35 Index A Accessories, optional 2 B Box contents, My Passport for Mac 2 C CAUTION about erasing the drive 22 about lost passwords 13 about preventing data loss when dis- connecting 26 about your unlocked drive 14 , 17 China RoHS compliance 31 Compatibility wi...
Page 40 - Warranty information
MY PASSPORT FOR MAC USER MANUAL INDEX – 36 W Warranty information 31 , 32 , 33 WD service 31 , 33 WD technical support, contacting ii
Page 41 - Western Digital
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or paten...