Viking 56K - Manuals - manualsarea.com

Page 2 - T a b l e o f C o n t e n t s

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE T a b l e o f C o n t e n t s 1 Introduction 56K External Features & Specifications 1 2 Before You Install System Requirements 2 Phone Requirements 3 Communications Software requirements 3 3 Installation Hardware Installation 4-6 Software Install...

Page 3 - I n t r o d u c t i o n

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 1 I n t r o d u c t i o n Congratulations on purchasing your Viking Components 56K Externalfax/modem for your computer. To turn your computer into a communicationscenter, all you need is your Viking fax/modem and a standard analog phone line. Viking ...

Page 4 - B e f o r e Y o u I n s t a l l; System Requirements

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 2 B e f o r e Y o u I n s t a l l It is recommended to read any additional information in your system’s “ Owner’s Guide ” regarding external modems before continuing. System Requirements Computer: • Any computer with a COM, SERIAL, MODEM or RS-232 po...

Page 5 - Phone Line Requirements; Communications Software requirements

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Phone Line Requirements The phone line required by the Viking Components fax/modem is an analog RJ-11. This is a standard residential phone line. Warning: Do not use a PBX or digital phone line. These phone lines maydamage the Viking Components Exter...

Page 6 - I n s t a l l a t i o n; Hardware Installation

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 3 I n s t a l l a t i o n This chapter contains instructions on installing your Viking 56K Externalfax/modem. Hardware Installation 1. Turn off your computer and any attached devices, such as printers or externaldrives. 2. Locate the serial port on t...

Page 7 - H a r d w a r e I n s t a l l a t i o n ( C o n t i n u e d )

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE H a r d w a r e I n s t a l l a t i o n ( C o n t i n u e d ) 3. Plug the AC power adapter into a standard wall outlet. Also plug one end of thephone cord into a wall phone jack. Warning: The phone jack you use must be for an analog phone line. If yo...

Page 9 - S o f t w a r e I n s t a l l a t i o n

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE S o f t w a r e I n s t a l l a t i o n Once the Viking fax/modem is installed, you will need to install the software nec-essary to communicate with the fax/modem. This section will cover the stepsnecessary to configure each of the operating systems....

Page 11 - MacComCenter Communication Software

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE MacComCenter Communication Software 1. Insert the “ Viking Modem Companion Software ” CD in your computer’s CD-ROM drive. Once the CD appears on your system’s desktop, double-click on its icon toopen. Locate the “ MacComCenter ” icon on the CD and do...

Page 12 - MacComCenter Communication Software (Continued)

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE MacComCenter Communication Software (Continued) 3. Once the software for MacComCenter has been loaded, a modem descriptionwindow will appear. Click the “ OK ” button to continue with the software setup. 4. The “ MacComCenter Assistant ” will guide yo...

Page 13 - Remote Access/Mac PPP Setup

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Remote Access/Mac PPP Setup 1. From the Apple menu, select “ Control Panel ” and then choose “ TCP/IP .” From the “ Connect Via ” pop-up menu, choose “ PPP .” From the “ Configure ” pop-up menu, choose “ PPP Server .” In the text box labeled “ IP Add...

Page 14 - W i n d o w s 9 5 S o f t w a r e :

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE W i n d o w s 9 5 S o f t w a r e : 1. After the boot sequence, you will be prompted with the “ New Hardware Found ” message. Click on the “ OK ” button. 2. The “ Update Device Wizard ” window will appear. The device found should read: “ 56Modem .” I...

Page 15 - W i n d o w s 9 8 S o f t w a r e :

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE W i n d o w s 9 8 S o f t w a r e : 1. You will be prompted with the “ New Hardware Found ” message. Then “ Add New Hardware Wizard ” window will appear. A message in the window will read “ This wizard searches for new drivers for: 56Modem .” Click o...

Page 16 - W i n d o w s 9 8 S o f t w a r e ( C o n t i n u e d ) :

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE W i n d o w s 9 8 S o f t w a r e ( C o n t i n u e d ) : 3. The next message that should appear in the “ Add New Hardware Wizard ” is “ Windows will search for new drivers in its driver database on your hard drive, and in any of the following select...

Page 23 - U s i n g D a t a a n d F a x C o m m u n i c a t i o n S o f t w a r e

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE U s i n g D a t a a n d F a x C o m m u n i c a t i o n S o f t w a r e Usually, most communication software installation programs will automaticallydetect your Viking fax/modem and preform the appropriate configurations. Insome cases, you may find i...

Page 24 - T e c h n i c a l N o t e s; S t a t u s L i g h t D e f i n i t i o n s

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 4 T e c h n i c a l N o t e s This chapter covers the definitions of the status lights on the front of your exter-nal modem, the COM port and IRQ settings, and information necessary when thesystem does not automatically configure the fax/modem proper...

Page 25 - I d e n t i f y i n g C O M P o r t S e t t i n g s

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE W i n d o w s 9 5 & 9 8 C O M P o r t s a n d I R QS e t t i n g s I d e n t i f y i n g C O M P o r t S e t t i n g s 1. Click on the “ Start ” button and select “ Settings ,” then “ Control Panel .” 2. In the “ Control Panel ,” double click on ...

Page 26 - T r o u b l e s h o o t i n g; G e n e r a l

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 5 T r o u b l e s h o o t i n g This chapter will cover some solutions to some common problems you may expe-rience when installing your Viking PC Card modem. Some solutions may notapply to your operating system or may not be listed. If your problem i...

Page 29 - M a c O S 7 . 5 . 3 o r L a t e r

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE M a c O S 7 . 5 . 3 o r L a t e r • If your modem has difficulty operating, verify the modem settings. In the exam-ple below we have entered only the pertinent information. To access this screen,simply open the hard drive and go into the MacComCenter...

Page 30 - B a s i c A T C o m m a n d s; G u i d e l i n e s; B a s i c A T C o m m a n d S e t

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 6 B a s i c A T C o m m a n d s From terminal mode or command line, AT commands allow you to control yourmodem. If you are using your communications software to operate your modem,the software menus configure the AT commands. Follow the instructions ...

Page 31 - B a s i c A T C o m m a n d S e t ( C o n t i n u e d )

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE B a s i c A T C o m m a n d S e t ( C o n t i n u e d ) C o m m a n d F u n c t i o n I3 Report firmware revision, model, and interface type. I4 Report response programmed by an OEM. I5 Report the country code parameter. I6 Report modem data pump mod...

Page 36 - E C C C o m m a n d s; M N P 1 0 C o m m a n d s

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE E C C C o m m a n d s C o m m a n d F u n c t i o n %C0 Disable data compression. %C1 Enable MNP 5 data compression. %C2 Enable V.42 bis data compression. %C3 Enable both V.42 and MNP 5 compression. \A0 Set maximum block size in MNP to 64. \A1 Set ma...

Page 37 - M N P 1 0 C o m m a n d s ( C o n t i n u e d )

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE M N P 1 0 C o m m a n d s ( C o n t i n u e d ) C o m m a n d F u n c t i o n @M0 Select initial transmit level of -26 dBm. @M1 Select initial transmit level of -30 dBm. @M2 Select initial transmit level of -10 dBm. @M3 - @M10 Select initial transmit...

Page 38 - F a x C l a s s 1; F a x C l a s s 2

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE F a x C l a s s 1 C o m m a n d F u n c t i o n +FCLASS=n Service class. +FAE=n Data/fax auto answer. +FRH=n Receive data with HDLC framing. +FRM=n Receive data. +FRS=n Receive silence. +FTH=n Transmit data with HDLC framing. +FTM=n Transmit data. +F...

Page 39 - F a x C l a s s 2 ( C o n t i n u e d )

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE F a x C l a s s 2 ( C o n t i n u e d ) C o m m a n d F u n c t i o n +FET=N Transmit page punctuation. +FHNG Call termination with status. +FK Session termination. +FLID= Local ID string. +FLPL Document for polling. +FMDL? Identify model. +FMFR? Ide...

Page 41 - Contacting Technical Support; Viking Components Technical Support

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 8 Contacting Technical Support If your questions have not been answered or if you are unable to solve a problemwith your modem by using this guide, Viking Components has Technical Supportavailable 7 days a week and 24 hours a day. Before calling Tech...

Page 42 - C o m m u n i c a t i o n R e g u l a t i o n s

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 9 C o m m u n i c a t i o n R e g u l a t i o n s I N D U S T R Y C A N A D A ( I C ) N O T I C E : “ NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications ...

Page 43 - P A R T 6 8 R E Q U I R E M E N T S :

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE P A R T 6 8 R E Q U I R E M E N T S : This equipment complies with Part 68 of the FCC Rules. On this equipment there is a label that contains, among other information, the FCC Registration Number and RingerEquivalence Number (REN) for this equipment....

Page 44 - P A R T 6 8 R E Q U I R E M E N T S ( C o n t i n u e d ) :

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE P A R T 6 8 R E Q U I R E M E N T S ( C o n t i n u e d ) : This equipment may not be used on coin service provided by the telephone com- pany. Connection to party lines is subject to state tariffs.The Telephone Consumer Protection Act of 1991 makes ...

Page 45 - 0 W a r r a n t y & D i s c l a i m e r s; Y E A R W A R R A N T Y

VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 1 0 W a r r a n t y & D i s c l a i m e r s 5 Y E A R W A R R A N T Y All Viking Components products have been thoroughly tested free of defects in material and workmanship. If any malfunction should occur while used in its rec-ommended environme...