Page 2 - Welcome; ex p l a n a t i o n p u r p o s e.; Features; A u t o Ta l k; A u t o S t a n d b y; Au t o Ta l k; R a n d o m C o d e; A u t o S e c u r e; B e s u r e t o v i s i t o u r w e b s i t e : w w w. u n i d e n . c o m
Welcome Congratulations on your purchase of the Uniden EXI2960 (white) or EXI2965 (charcoal)cordless telephone. This phone is designed and engineered to exacting standards forreliability, long life, and outstanding performance. N o t e : S o m e i l l u s t ra t i o n s i n t h i s m a n u a l m a y...
Page 3 - Contents
Contents Welcome/Features Controls and Functions 2 Getting Started R e a d t h i s F i r s t 3 C he c k i ng t he Pa c ka ge C o nt e nt s 4 S e t t i ng u p t he P ho ne 5 Mo u nt i ng t he B a s e Un i t o n a Wa l l 1 0 S e t t i ng C a l l e r I D O p t io ns 1 2 E nt e r i ng Yo u r A re a C o ...
Page 4 - Controls and Functions; . C a l l e r I D ke y
2 1 . Ha nd s e t re t a i ne r c l i p2 2 . B a s e c h a rg i ng c o nt a c t s2 3 . B a s e a nt e n na2 4 . S t a t u s L E D2 5 . Pa ge / f i nd ke y2 6 . D C p o w e r i n p u t2 7 . Te l e p ho ne l i ne j a c k [ 2 ] C O N T R O L S A N D F U N C T I O N S Controls and Functions 1 . Ha nd s ...
Page 5 - Read this First; A b o u t t h e d i g i t a l s e c u r i t y c o d e; S t e p 1; Un p a c k t he t e l e p ho ne a nd a c c e s s o r ie s.; S t e p 2; S k i p t he a re a c o de s e t t i ng i f y o u r
G E T T I N G S T A R T E D [ 3 ] Read this First T h i s c o rd l e s s t e l e p ho ne mu s t b e s e t u p b e fo re u s e. F o l l o w t he s e s t e p s : A b o u t t h e d i g i t a l s e c u r i t y c o d e T h i s c o rd l e s s t e l e p ho ne u s e s a d ig i t a ls e c u r i t y c o de t ...
Page 6 - Checking the Package Contents; A l s o i n c l u d e d :; T h i s O w ne r ' s Ma nua l
G E T T I N G S T A R T E D [ 4 ] Checking the Package Contents • B a s e u n i t • H a n d s e t • A C a d a p t e r • R e c h a r g e a b l e b a t t e r y • Te l e p h o n e c o r d Uniden Parts Department at (800) 554-3988Hours: M-F 7:00 a.m. to 5:00 p.m. CST. We can also bereached on the web at...
Page 7 - D o t h e f o l l o w i n g s t e p s :; A . C h o o s e t h e b e s t l o c a t i o n; Setting up the Phone
G E T T I N G S T A R T E D [ 5 ] GETTING ST ARTED D o t h e f o l l o w i n g s t e p s : A . Choose the best locationB. Install the battery pack A . C h o o s e t h e b e s t l o c a t i o n Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUT...
Page 8 - w i re s ) t o t he j a c k i ns ide t he b a t t e r y c o m p a r t me nt .; B a t t e r y u s e t i m e ( p e r c h a rg e ); F ro m f u l l y c h a rge d; B. I n s t a l l t h e b a t t e r y p a c k
G E T T I N G S T A R T E D [ 6 ] C h a rg e t h e b a t t e r y p a c k fo r a t l e a s t 1 5 - 2 0 h o u rs b e fo re p l u g g i n g t h ep h o n e l i n e i n t o yo u r p h o n e. 1 ) P re s s i n o n t he b a t t e r y c o v e r re l e a s e a nd s l ide t he c o v e r do w n u nt i l i t c o...
Page 9 - L ow B a t t e r y A l e r t; C l e a n i n g t h e B a t t e r y C h a rg i n g C o n t a c t s; contacts; D C I N 9 V
G E T T I N G S T A R T E D [ 7 ] • Even when the battery pack isnot being used,it will graduallydischarge overa long periodof time. Foroptimumperformance,be sure toreturn thehandset to thebase unit aftera telephonecall. • If you must replace thebattery packduring atelephone call,complete thereplace...
Page 10 - s t a t u s; 5 - 2 0 h o u r s b e f o r e p l u g g i n g i n t o t h e p h o n e l i n e
G E T T I N G S T A R T E D [ 8 ] Place the powercord so that itdoes not create atrip hazard orwhere it couldbecome chafedand create a fireor electricalhazard. 2 ) S e t t he b a s e o n a de s k o r t a b l e t o p , a nd p l a c e t he h a nd s e t o n t he b a s e u n i t a s s ho w n . R e mo v ...
Page 11 - D . C h o o s e t h e d i a l i n g m o d e; f l a s h
G E T T I N G S T A R T E D [ 9 ] D . C h o o s e t h e d i a l i n g m o d e Most phone systems use tone dialing which sends DTMF tones through the phone lines. However somephone systems still use pulse dialing such as in rural areas. The default setting is tone dialing.Depending on your dialing sy...
Page 12 - S t a n d a rd wa l l p l a t e m o u n t i n g; Mounting the Base Unit on a Wall; S e t t i n g t h e h a n d s e t re t a i n e r c l i p fo r wa l l m o u n t i n g
S t a n d a rd wa l l p l a t e m o u n t i n g This phone can be mounted on any standard wall plate. 1 ) P l u g t he AC a da p t e r i nt o t he D C I N 9 V j a c k . 2 ) W ra p t he AC a da p t e r c o rd i ns ide t he mo l de d w i r i ng c h a n ne l a s s ho w n . 3 ) P l u g t he AC a da p t ...
Page 13 - D i re c t wa l l m o u n t i n g; ) S e t t he re t a i ne r c l i p i f ne c e s s a r y.
G E T T I N G S T A R T E D [ 11 ] D i re c t wa l l m o u n t i n g I f y o u do n ' t h a v e a s t a nda rd w a l l p l a t e, y o u c a n mo u nt y o u r p ho ne d i re c t l y t o t he w a l l . B e fo re do i ngt h i s, c o ns ide r t he fo l l o w i ng : • Av o id e l e c t r ic a l c a b l e...
Page 14 - Setting Caller ID Options; t a l k; c a l l i d
Setting Caller ID Options G E T T I N G S T A R T E D [ 12 ] T he re a re t h re e C a l l e r I D s e t u p o p t io ns a v a i l a b l e. T he y a re Au t o Ta l k , C I D C W ( C a l l e r I D o n C a l l Wa i t i ng ) , a ndA re a C o de. S e e p a ge 1 3 fo r A re a C o de s e t u p i ns t r uc...
Page 15 - Entering Your Area Code; s e l e c t
G E T T I N G S T A R T E D [ 13 ] Entering Your Area Code I f y o u e nt e r a 3 - d ig i t a re a c o de nu m b e r i n t he Area Code o p t io n , y o u r l o c a l a re a c o de do e s no t a p p e a r i n C a l l e r I D me s s a ge s. D o no t p ro g ra m t h i s o p t io n , i f y o u r c a l...
Page 16 - Making and Receiving Calls; O R; Terminology; S t a n d b y M o d e
B A S I C S [ 14 ] Making and Receiving Calls P ic k u p t he h a nd s e t ( Au t o Ta l k )o r p re s s t a l k . 1 ) P ic k u p t he h a nd s e t .2 ) P re s s t a l k . 3 ) L i s t e n fo r t he d ia l t o ne.4 ) D ia l t he nu m b e r. O R 1 ) P ic k u p t he h a nd s e t .2 ) Dial the number, t...
Page 17 - Adjusting the Handset Ringer and Earpiece Volume; R i n g e r t o n e a n d vo l u m e; E a r p i e c e vo l u m e; v o l; Redial
B A S I C S [ 15 ] BASICS Adjusting the Handset Ringer and Earpiece Volume R i n g e r t o n e a n d vo l u m e When the phone is in standby mode, pressing the v o l ▼ o r ▲ key on the handset selects the handset ringer volume and tone. There are two ringer tones each with two volume levels. Continu...
Page 18 - Selecting a Different Channel; c h a n; Flash and Call Waiting; Page; To l o c a t e t he h a nd s e t ( w h i l e i t ' s of f t he b a s e ) , p re s s
B A S I C S [ 16 ] Traveling Out-of-Range D u r i ng a c a l l , a s y o u b e g i n t o mo v e y o u r h a nd s e t t o o fa r f ro m y o u r b a s e u n i t , no i s e i nc re a s e s. I f y o u p a s st he ra nge l i m i t s of t he b a s e u n i t , y o u r c a l l w i l l t e r m i na t e w i t...
Page 19 - Storing Phone Numbers and Names
[ 17 ] MEMOR Y DIALING BASICS • In memory dialingoperation, youmust press akey within 20seconds or thephone willreturn to standby. If you returnthe handset tothe base, thephone willreturn tostandby also. • You have 20 seconds afterpressing m to enter thenumber youwish to store.Otherwise, anerror ton...
Page 20 - Steps for Entering Names and Special Characters; N u m b e r of t i m e s key i s p re s s e d; t o n e; U n i d e n
M E M O R Y D I A L I N G [ 18 ] The pause featureis useful for longdistance calling,credit carddialing, orsequences thatrequire a pausebetween digits. Steps for Entering Names and Special Characters R e f e r t o t he l e t t e r s o n t he nu m b e r ke y s t o s e l e c t t he de s i re d c h a r...
Page 21 - Making Calls with Memory Dialing; M e m o r y d i a l i n g f r o m S t a n d b y M o d e; D i s p l a y a P r o g r a m m e d N u m b e r; M e m o r y d i a l i n g f r o m Ta l k M o d e
M E M O R Y D I A L I N G [ 19 ] Making Calls with Memory Dialing M e m o r y d i a l i n g f r o m S t a n d b y M o d e 1 ) P re s s m . T he h a nd s e t d i s p l a y s y o u r p ro g ra m me d me mo r y l o c a t io ns. 2 ) P re s s ▼ a nd ▲ o r e nt e r t he nu m b e r ( 0 - 9 ) t o s e l e c ...
Page 22 - Chain Dialing
M E M O R Y D I A L I N G [ 20 ] Chain Dialing T he 1 0 me mo r y l o c a t io ns o n t he h a nd s e t a re no t l i m i t e d t o p ho ne nu m b e r s. Yo u ma y w a nt t o s t o re i n me mo r ya g ro u p of nu m b e r s ( u p t o 2 0 d ig i t s ) t h a t y o u ne e d t o e nt e r o nc e y o u r ...
Page 23 - Erasing a Stored Name and Phone Number
M E M O R Y D I A L I N G [ 21 ] 8 ) P re s s s e l e c t . T he h a nd s e t b e e p s a nd d i s p l a y s t he c o n f i r ma t io n s c re e n . T he me mo r y s t o ra ge i s c o m p l e t e.F o r exa m p l e, i f y o u s t o re a na me a nd nu m b e r i nt o me mo r y l o c a t io n nu m b e r...
Page 24 - Caller ID; Yo u m u s t s u b s c r i b e t o C a l l e r I D s e r v i c e t o u s e t h i s f e a t u r e.; He re a re s o me t y p ic a l d i s p l a y s ; ) W he n y o u p ic k u p t he p ho ne, t he d i s p l a y c h a nge s t o ̈
C A L L E R I D F E A T U R E S [ 22 ] Caller ID When the Telephone Rings Yo u m u s t s u b s c r i b e t o C a l l e r I D s e r v i c e t o u s e t h i s f e a t u r e. W he n t he t e l e p ho ne r i ng s, t he C a l l e r I D f e a t u re a l l o w s y o u t o v ie w t he c a l l e r ´ s na me ...
Page 25 - Viewing the Caller ID Message List; D e l e t i n g a C a l l e r I D m e s s a g e; W h e n t h e p o i n t e r i s a t ̈; Deleting Information from the Caller ID List; W h e n t h e p o i n t e r i s a t ̈
C A L L E R I D F E A T U R E S [ 23 ] • In Caller ID operation, ifno key ispressed formore than 20seconds, anerror tonesounds and thetelephonereturns to thestandby mode. • If a call comes in via atelephonesystem thatdoes not offerCaller IDservice, noinformation isstored. • Each message can be up to...
Page 26 - D e l e t i n g a l l C a l l e r I D n a m e s / n u m b e r s; ̈ o r ̈; W h e n t h e p o i n t e r i s a t
[ 24 ] D e l e t i n g a l l C a l l e r I D n a m e s / n u m b e r s 1 ) P re s s c a l l i d . 2 ) P re s s d e l e t e . New :01 Total:02 Delete All? Yes No 3 ) P re s s ▲ o r ▼ t o s e l e c t ¨ Yes ¨ o r ¨ No ¨ . 4 ) P re s s s e l e c t o r d e l e t e . W h e n t h e p o i n t e r i s a t ¨ ...
Page 27 - C a l l i n g a p a r t y f r o m t h e C a l l e r I D l i s t; L o n g D i s t a n c e c a l l s a n d A r e a C o d e S e t t i n g / C a n c e l l a t i o n; Using the Caller ID List
C A L L E R I D F E A T U R E S [ 25 ] C a l l i n g a p a r t y f r o m t h e C a l l e r I D l i s t Yo u c a n p l a c e a c a l l f ro m t he C a l l e r I D l i s t . T he E X I 2 9 6 0 / E X I 2 9 6 5 s t o re s u p t o 3 0 me s s a ge s. 1 ) P re s s c a l l i d . S e l e c t t he p ho ne nu ...
Page 28 - S t o r i n g C a l l e r I D m e s s a g e s i n M e m o r y d i a l i n g
C A L L E R I D F E A T U R E S [ 26 ] You can not storea Caller IDmessage if nophone numberappears in themessage. S t o r i n g C a l l e r I D m e s s a g e s i n M e m o r y d i a l i n g Me s s a ge s s ho w n i n t he C a l l e r I D l i s t c a n b e s t o re d i n me mo r y d ia l i ng .Us i ...
Page 29 - Changing the Digital Security Code
A D D I T I O N A L I N F O R M A T I O N [ 27 ] If the handsetbattery pack iscompletelydischarged or thebattery pack isremoved, thedigital securitycode will be lost.If this happens, anew security codeis setautomaticallynext time thebattery pack ischarged. T he d ig i t a l s e c u r i t y c o de i ...
Page 30 - Installing the Beltclip; T o a t t a c h t h e b e l t c l i p; Headset Installation
[ 28 ] A D D I T I O N A L I N F O R M A T I O N Installing the Beltclip T o a t t a c h t h e b e l t c l i p I ns e r t t he b e l t c l i p i nt o t he ho l e s o ne a c h s ide of t he h a nd s e t . P re s s do w nu nt i l i t c l ic k s. T o r e m o v e t h e b e l t c l i p P u l l b o t h s ...
Page 31 - Note on Power Sources; Wipe with a dry cloth or a pencil eraser, if necessary.; Po w e r F a i l u r e
[ 29 ] ADDITIONAL INFORMA TION Note on Power Sources R E C Y C L I N G N I C K E L - C A D M I U M B AT T E R I E S N I C K E L - C A D M I U M B AT T E R I E S M U S TB E D I S P O S E D O F P R O P E R LY. Nickel-cadmium cells are used in the battery pack.Please take your used nickel-cadmium batte...
Page 32 - Troubleshooting; S y m p t o m; S u g g e s t i o n
[ 30 ] A D D I T I O N A L I N F O R M A T I O N Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. S y m p t o m The s t a t u s LED won't light when the handset is placedin the base. The audio sounds weakand/or scratchy. Can't make or receive...
Page 33 - General Information; A C A d a p t e r I n f o r m a t i o n
[ 31 ] ADDITIONAL INFORMA TION S y m p t o m Severe noise interference. The Caller ID does not display. If you still have a problem. S u g g e s t i o n • Ke e p t he h a nd s e t a w a y f ro m m ic ro w a v e o v e ns, c o m p u t e r s, re mo t ec o nt ro l t o y s, w i re l e s s m ic ro p ho ne...
Page 34 - At U n i d e n , we ́ l l t a ke c a re of yo u !
At U n i d e n , we ´ l l t a ke c a re of yo u ! I f y o u ne e d a ny a s s i s t a nc e w i t h t h i s p ro duc t , p l e a s e c a l l o u r C u s t o me r Ho t l i ne a t 1 - 8 0 0 - 2 9 7 - 1 0 2 3 P L E A S E D O N OT R E T U R N T H I S P R O D U C T TO T H E P L AC E O F P U R C H A S E . ...
Page 35 - Index
Index A AC adapt er inf or mation .............................. 31Adjus ting ringer and earpiece volume ............ 15 B Batt er y pac k Inf or mation .......................................... 31Ins talling .............................................. 6Maint enance ................................