Toshiba Z930 - Manuals

Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 This information is only applicable for the countries/regions where it is required. EU Declaration of Conformity This product is in accordance with the related Eur...

product in working environments other than the above mentioned “Residential, commercial and light industry environments”.For example, the following environments are not approved: Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used) Medical Environments Autom...

Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or ca...

Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing.This manual tells how to set up and begin using your compute...

Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution infor...

General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.Be certain to read the general precautions below and...

Stress injury Carefully read the Instruction Manual for Safety and Comfort . It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduc...

Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpa...

Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.The AC adaptor can automatically adjust to a...

1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adapt...

Figure 1-4 Opening the display panel 1 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cau...

2. Press and hold the computer's power button for two or three seconds. Figure 1-5 Turning on the power 1 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in ord...

Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Solid State Drive. During this time, the SSD indicator will glow. After you turn off the computer, and the content of memory has been saved to the ...

Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer.Legal Footnote (Non-applicable Icons)For more information regarding Non-applicable Icons, please refer to the Legal Footnotes...

Battery indicator The Battery indicator shows the condition of the battery's charge - green indicates the battery is fully charged, orange indicates the battery is charging, and flashing orange indicates a low battery condition.Please refer to Chapter 5, Power and Power-Up Modes for more information...

Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the computer’s right side. Figure 2-3 The ...

Figure 2-4 The back of the computer 1 7 6 5 3 2 4 1. LAN jack 5. HDMI out port 2. Cooling vents 6. DC IN 19V jack 3. Universal Serial Bus (USB 2.0) port 7. External RGB monitor port 4. Universal Serial Bus (USB 2.0) port Product appearance depends on the model you purchased. LAN jack This jack lets ...

DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. Externa...

Figure 2-6 The front of the computer with the display panel open 11 1 8 9 7 6 5 10 2 3 12 4 15 14 15 16 17 18 21 22 19 13 20 Figure 2-7 The front of the computer with the display panel open 1. Wireless communication antennas (not shown)* 12. Display screen 2. Web Camera* 13. Touch Pad 3. Web Camera ...

Wireless WAN/WiMAX indicator The Wireless WAN/WiMAX indicator glows blue when the Wireless WAN/WiMAX functions are turned on.In some models, the indicator will glow and blink in order to indicate the connection status of the Wireless WAN/WiMAX function.Some models are equipped with a Wireless WAN/Wi...

Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off.The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that ...

If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. Intel Rapid Start Technology Some computers in this series support Intel ® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode a...

Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Figu...

Drag and drop : Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combinat...

F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. Soft keys: FN key combinations The FN (function) is used in combination with oth...

Wireless Pressing FN + F8 switches the active wireless devices. If no wireless communication device is installed, no dialog box will appear. Touch Pad Pressing FN + F9 enables or disables the Touch Pad. Zoom (Display resolution) Pressing FN + Space changes the display resolution. Reduce Pressing FN ...

Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes.1. Hold down ALT with the overlay on or ALT + FN with overlay off. 2. Using the overlay keys, type the ASCII code of t...

Figure 3-3 Swipe the finger 1 1 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.Check the center of t...

Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor. Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate Soaked or swollen f...

Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fi...

Delete the Fingerprint Data Saved fingerprint data is stored in special non-volatile memory inside the fingerprint sensor. Therefore, if you give the computer to someone else, or dispose of it in any way, the following process is recommended to delete your fingerprint information: Delete the fingerp...

Fingerprint Authentication Procedure 1. Start up the computer. 2. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor. If authentication is successful, the user will be logged on to Windows. If the fingerprint authentication fails, ...

Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password.Only one fingerprint authentication is required to replace the User/BIOS Password (and, if applicable, the HDD (Hard Disk Drive) Password) and the Wind...

Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation.Turn all wireless functionalities off when near a person wh...

The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Ra...

This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the...

If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable.If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher. You cannot use...

Cards/memory Memory media Secure Digital™ (SD) Card (SD memory card, SDHC memory card , SDXC memory card, miniSD Card, microSD Card) MultiMediaCard Peripheral devices External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media The computer is equipped with a Memory med...

Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of dig...

Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards. Do not expose cards to li...

3. Press the memory media gently to ensure a firm connection is made. Figure 3-6 Inserting a memory media 1 2 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.When inser...

Connecting the monitor cable 1. Connect the monitor cable to the External RGB monitor port. Figure 3-7 Connecting the monitor cable to the External RGB monitor port 1 2 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's Extern...

Connecting the HDMI out port 1. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-8 Connecting the HDMI out port 1 2 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HD...

Be sure to use the FN + F5 HotKey to select the display device before starting to play video. Do not change the display device while playing video.Do not change the display device under the following conditions. While data is being read or written.While communication is being carried out. Select HD ...

Figure 3-9 Security lock 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are avail...

When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Video mode Vide...

Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disco...

Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For ...

TOSHIBA Speech System The TOSHIBA Speech System consists of a voice-composition application (text-to-speech) that analyzes documents and reads them aloud, and a speech-recognition application that recognizes the words you speak into a microphone. This allows you to control and operate various Window...

Heat dispersal *1 To protect against overheating, the processor has an internal temperature sensor so that, if the computer's internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. This can be specified in the Power Options. Hibernation Mode T...

Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.This function can be used for ports that support the Sleep and Charge function (hereinafter ca...

Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Progra...

remaining battery life falls below the setting, the Sleep and Charge function will be stopped. Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password...

How to register the Face Recognition Data Take a picture for facial verification purposes, and register the data needed when you log in. To register the data needed when you log in, follow the steps as described below:1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Tool...

6. The Windows Welcome screen will be displayed, and will be logged in automatically to Windows. 1:1 Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( ). 4. The Select Account screen will be displayed. 5. Select the account, a...

After you set the password, a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place.When entering the character string to register ...

When saving the HDD User Password shut down or restart the computer. If the computer is not shut down or restarted, the saved data may not be correctly reflected. For more information on shutting down or restarting the computer, refer to Turning on the power in Chapter 1. Supervisor Password If you ...

If you enter the password incorrectly three times in a row, or if you don’t enter the password within 1 minute, the computer shuts off. In this case, some features that can power on the computer automatically (Wake-up on LAN, Task Scheduler, etc) may not work. You must turn the computer back on to r...

Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This option allows you to select the display to be used when the computer is started. Please note that this setting is only available on standard VGA mode and...

U Selects the USB floppy diskette drive *1 N Selects the network. 1 Selects the built-in hard disk drive. C Selects the CD-ROM *2 . M Selects the USB memory drive. E Selects the eSATA HDD. *1 The floppy diskette drive will be used to start the computer when there is a bootable disk contained in the ...

When your computer battery capacity is too low to continue, "System ON CDP Charge Mode" may not work. In those cases, connect the AC adaptor and reboot the computer.Never use USB cables not supporting this feature when "System ON CDP Charge Mode" (DC5V, 1.5A) is enabled.Always use th...

computer and device usage (i.e.: power settings, battery temperature and recharging, CPU, memory, backlight illumination time, and temperatures for various devices). The stored data uses a very small portion of the total Solid State Drive capacity, approximately 10MB or less per year.This informatio...

If a TOSHIBA PC Health Monitor message is displayed. A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. System Recovery There is a hidden partition allocated on the Solid State Dri...

Be sure to connect the AC adaptor when you create Recovery Media.Be sure to close all other software programs except the Recovery Media Creator.Do not run software such as screen savers which can put a heavy load on the CPU.Operate the computer at full power.Do not use power-saving features.Do not w...

Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and inf...

Power on Power off(no operation) AC adaptor not connected Remaining battery capacity is above low battery trigger point • Operates• LED: Battery off DC IN off Remaining battery capacity is below low battery trigger point • Operates• LED: Battery flashes orange DC IN off Remaining battery capacity is...

DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. Flashing orange Indicates a problem with the power...

completely discharged, the system will lose this information and the real time clock and calendar will stop working.You can change the Real Time Clock settings in the BIOS setup utility. To access it, press and hold the F2 key, and then turn on the computer - the BIOS setup utility will load. Please...

Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of b...

4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not g...

System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to Special features , in Chapter 4 for an explanation of how to set the duration. PORTÉGÉ Z930/Satellite Z930 Series User's Manual 5-8

Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.All users should become familiar with this chapter as knowing what might go wrong can help prevent prob...

Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observat...

Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides c...

indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas: Power Keyboard Internal display panel Solid Stat...

Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps:1. Press and hold the F2 key, and then turn on the comput...

Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a go...

Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected.If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot ...

Problem Procedure Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility.1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse . 2. Within the Mouse Properties window,...

Problem Procedure The "USB Wakeup function" does not work. When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function.In that case, use an USB port that d...

Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off.If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN admin...

Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 316 (w) x 227 (d) x 14.9/15.9 (h) millimeters(not including parts that extend beyond the main body). Environmental Requirements Conditions Ambient temperature Relative humidity Operat...

External RGB monitor port pin assignment 6 10 1 5 15 11 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA D...

Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm 2 Cu...

Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may ...

conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.64-bit computing requires that...

Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. PORTÉGÉ Z930/Satellite Z930 Series User's Manual C-4

Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (...

If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN.Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA.In Europe visit http://www.toshiba-europe.com/computer...

Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use limited to 10mW e.i.r.p. within the band 2454-2483.5MHz Military Radiolocation use.Refarming of the 2.4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2...

Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications;If found, the user shall cease operating immediately until no interference is achieved.The said legal communications means radio communications is operated in compliance with the...

3. OF : This equipment uses OFDM modulation. 4. 4 : The interference range of this equipment is less than 40m. 5. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth The indicat...

Index A AC adaptor additional 3-26 connecting 1-3 DC IN 19V jack 2-5 ASCII characters 3-7 B Battery extending life 5-6 monitoring capacity 5-5 real time clock 2-11, 5-3 save mode 4-7 types 5-3 Battery indicator Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 C C...

Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIO...