Toshiba SATELLITE M500- Manuals

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or ...

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs ...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,4...

15 5.375 x 8.375 ver 2.3 products, including without limitation, claims under the warranty and/or issues arising from regulatory non-compliance, and (iii) Intel ® will not provide or be required to assist in providing support to any third parties for such modified products. Many regulatory agencies ...

17 5.375 x 8.375 ver 2.3 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L’utilisation de ce dispositif est autorisée seulemen...

19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros Wireless Wi-Fi ® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australi...

25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerb...

26 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for theIntel ® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. An ad...

28 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

29 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use (Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. B...

30 5.375 x 8.375 ver 2.3 In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless techno...

31 5.375 x 8.375 ver 2.3 The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial,...

33 5.375 x 8.375 ver 2.3 Trademarks Satellite and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries...

34 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 42 This guide ...............................................................44Safety icons ............................................................45 Other icons used ....

36 Contents 5.375 x 8.375 ver 2.3 Connecting a printer ...............................................84 Setting up a printer ...........................................85 Turning off the computer ........................................85 Options for turning off the computer ................86Using...

37 Contents 5.375 x 8.375 ver 2.3 Inserting an optical disc (slot-type drive)........111Removing a disc (slot-type drive) ...................112Inserting an optical disc (tray-type drive) .......113Playing an audio CD ........................................114Playing optical media ....................

38 Contents 5.375 x 8.375 ver 2.3 Disposing of used batteries ..................................133Traveling tips ........................................................135 Chapter 4: Exploring Your Computer’s Features................... 136 Exploring the desktop ......................................

39 Contents 5.375 x 8.375 ver 2.3 TOSHIBA Application Installer...............................157Setting passwords ................................................158 Using an instant password..............................158Using a supervisor password..........................159Using a user passwo...

40 Contents 5.375 x 8.375 ver 2.3 Chapter 6: If Something Goes Wrong.................................... 189 Problems that are easy to fix ................................189Problems when you turn on the computer ............190The Windows ® operating system is not working ..193 Using Startup option...

42 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR...

44 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

45 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

46 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

47 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

48 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

50 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

51 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

53 Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main batt...

54 Getting Started Using the computer for the first time Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display pa...

55 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that ...

56 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

57 Getting Started Adding optional external devices Adding optional external devices Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 56 . After starting your computer for the first time you may want to: ❖ Add more memory (...

58 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be hot. Th...

63 Getting Started Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screws. 15 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 131 . 16 Turn the computer right side up. 17 Reconnect the ...

65 Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the main battery. For more information on...

66 Getting Started Recovering the Internal Storage Drive and then check that the module is inserted completely into the socket and lined up squarely with the socket latches. From time to time, Windows ® will display a pop-up that says, “Windows ® needs your permission to continue.” This is a securit...

69 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data will be lost du...

74 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that a...

75 Getting Started Recovering the Internal Storage Drive To create recovery DVDs: 1 Click Start, All Programs, TOSHIBA, Recovery, and then Recovery Disc Creator. 2 Select DVD (to create Recovery media on DVD). 3 Select the items you want to copy to DVD by clicking the check box next to each item’s N...

77 Getting Started Erasing the Internal Storage Drive 9 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays, indicating that the drive has been recovered. 10 Press any key on the keyboard to restart the computer. Erasing the Internal S...

78 Getting Started Checking the internal storage drive operating status ❖ Delete all partitions and overwrite all sectors on the hard disk—This option deletes all data and then overwrites the entire internal storage drive for security purposes. This process may take several hours, depending on the s...

79 Getting Started Installing drivers and applications Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshi...

80 Getting Started Using the TouchPad™ Scrolling with the TouchPad ™ There are two active regions on the TouchPad ™ that allow you to scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll ho...

81 Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or VCR/DVD player via the HDMI O...

82 Getting Started Using external display devices Connecting to a TV using HDMI™-CEC (Available on certain models) HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba uti...

83 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. Some modes are only available with the a...

84 Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using...

85 Getting Started Turning off the computer To connect a printer to your computer: 1 Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. 2 Plug the printer’s power cable into a live AC outlet. Setting up a printer Some printers require a specif...

86 Getting Started Turning off the computer It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. Options ...

87 Getting Started Turning off the computer ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using. ...

88 Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. Us...

89 Getting Started Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select the op...

90 Getting Started Turning off the computer Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the ON/OFF light glow...

91 Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to...

92 Getting Started Turning off the computer ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you cl...

93 Getting Started Turning off the computer 2 Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options You c...

94 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select Sleep ...

95 Getting Started Customizing your computer’s settings Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, pre...

96 Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer. To...

98 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

100 Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows ® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character ke...

101 Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be con...

102 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illus...

103 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows ® Explorer. If you prefer to open the program first, you have fo...

104 Learning the Basics Starting a program Starting a program from Windows ® Explorer If a program is not listed in the All Programs menu, you can start it from Windows ® Explorer. Windows ® Explorer gives you a view of your computer’s contents as a hierarchy or “tree.” You can easily see the conten...

105 Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. (Sample Image) Start Search field ...

106 Learning the Basics Saving your work Saving files 1 In your Windows ® -based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As...

107 Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft ® Word saves files with a .doc extension. Any file name with an extension of ...

108 Learning the Basics Backing up your work 2 In your Windows ® -based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Back...

109 Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL N...

110 Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. The Media control buttons are located above the keyboard and can be accessed when the display panel is open. Depending on the type of drive on your computer, the procedu...

111 Learning the Basics Using the optical drive Media control buttons The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. (Sample Illustration) Media control buttons The Media button activat...

112 Learning the Basics Using the optical drive If the disc is dusty, clean it as described in “Caring for optical discs” on page 117 . 2 With the label facing up, carefully place the disc partially into the slot until the disc stops or the drive starts pulling the disc in. (Sample Illustration) Pos...

114 Learning the Basics Using the optical drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs,...

115 Learning the Basics Using the optical drive Playing optical media If you insert an optical disc into the optical drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 Cli...

116 Learning the Basics Using the optical drive Removing a disc with the computer on (tray-type drive) To remove an optical disc with the computer turned on: 1 Press the eject button on the drive. Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage ...

117 Learning the Basics Toshiba’s online resources ❖ To clean a disc that is dirty, wipe it with a clean, dry cloth. The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge (not in a circle). If necessary, moisten the cloth with water or a neutr...

118 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

119 Mobile Computing Running the computer on battery power Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times. Battery Notice Battery life may vary considerably f...

120 Mobile Computing Charging batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment ...

121 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your comp...

122 Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the...

123 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light (near the upper-left corner of the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspende...

124 Mobile Computing Monitoring main battery power Move the cursor over the power icon in the Notification Area, see “Finding your way around the desktop” on page 137 for more information on the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated d...

125 Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears...

126 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows ® power-saving option p...

127 Mobile Computing Monitoring main battery power To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change Advanced Settings to access settings for ...

128 Mobile Computing Using TOSHIBA eco Mode 2 While continuing to press Fn , press F2 until you select the desired Power Plan. The Power Plan options are: Balanced, eco, and High Performance. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using TOSHIBA eco Mode ...

129 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery term...

131 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that yo...

132 Mobile Computing Taking care of your battery 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 129 . 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care o...

133 Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the b...

134 Mobile Computing Disposing of used batteries Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a battery pack to explode and/or release caustic liquid, both which may possibl...

135 Mobile Computing Traveling tips Traveling tips The environmental precautions listed in “Selecting a place to work” on page 47 , also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a...

136 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You use its features to start programs, find documents...

137 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

139 Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) ...

140 Exploring Your Computer’s Features Setting up for communications Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hot...

142 Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Conn...

143 Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can c...

144 Exploring Your Computer’s Features An overview of using the Internet ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on-one or in groups, by typing messages which are instantly viewed by others on the...

145 Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in...

146 Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphon...

147 Exploring Your Computer’s Features Using an ExpressCard ® Using an ExpressCard ® The ExpressCard ® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard ® Before...

148 Exploring Your Computer’s Features Using the Bridge Media Adapter Slot 3 Grasp the ExpressCard and pull it straight out. (Sample Illustration) Removing an ExpressCard Using the Bridge Media Adapter Slot The Bridge Media Adapter slot supports the use of Memory Stick ® , Memory Stick PRO ™ , Secur...

149 Exploring Your Computer’s Features Using the Bridge Media Adapter Slot 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, wh...

150 Exploring Your Computer’s Features Using the eSATA/USB combo port Using the eSATA/USB combo port Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA interface supports fast data tran...

151 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

152 Utilities TOSHIBA Assist ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer f...

153 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings ❖ Bluetooth ® Local COM Settings (Sample Image) TOSHIBA Assist window – Connect tab

154 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab

156 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility (Sample Image) TOSHIBA As...

157 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and...

158 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of password...

159 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location...

160 Utilities Setting passwords 6 Click OK. The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK. 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Pr...

161 Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window 2 Click Registered. 3 Enter your...

162 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility (Available on certain models) Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a ...

163 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

164 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

165 Utilities TOSHIBA SD™ Memory Card Format Utility TOSHIBA SD ™ Memory Card Format Utility This utility is used to format SD ™ cards used with the Bridge Media Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card For...

166 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist . The Mouse Prope...

167 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon ...

168 Utilities TOSHIBA Hardware Setup ❖ Button Setting—Lets you set the resume speed for Sleep mode. If you want to use the fast resume option, be sure to connect the AC adaptor to the computer. ❖ Display—Allows you to change various default settings for the built-in display When the computer restart...

169 Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. ...

171 Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default st...

172 Utilities TOSHIBA Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 234 ). You may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ®...

173 Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the O...

174 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

175 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authen...

176 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’...

178 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique charact...

179 Utilities TOSHIBA eco Utility TOSHIBA eco Utility The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility, do one of the following: ❖ Click Start, All Programs, Toshiba, U...

180 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. If you have enabled the TOSHIBA Service ...

182 Utilities TOSHIBA PC Health Monitor TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via ...

183 Utilities TOSHIBA PC Health Monitor Enabling the TOSHIBA PC Health Monitor To enable the TOSHIBA PC Health Monitor: 1 Click the icon in the Notification Area of your Windows ® desktop. The TOSHIBA Agreement Notification Utility displays, providing an overview of the TOSHIBA PC Health Monitor and...

185 Utilities ConfigFree® ConfigFree ® All references to Bluetooth ® in this section are applicable only if Bluetooth ® is available on your system. ConfigFree ® is a set of utilities that makes it easy to control communication devices and network connections. ConfigFree also lets you identify commu...

187 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree ® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you ...

188 Utilities ConfigFree® 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.

189 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

190 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow yo...

191 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The ...

192 If Something Goes Wrong Problems when you turn on the computer If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time. To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more i...

193 If Something Goes Wrong The Windows ® operating system is not working 5 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage...

194 If Something Goes Wrong The Windows ® operating system is not working ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system ...

195 If Something Goes Wrong Resolving a hardware conflict The Windows ® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows ® operating system...

196 If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Di...

197 If Something Goes Wrong Resolving a hardware conflict ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Drive...

198 If Something Goes Wrong Resolving a hardware conflict For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cab...

199 If Something Goes Wrong Resolving a hardware conflict The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Ch...

200 If Something Goes Wrong Resolving a hardware conflict Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad: 1 Click Start, and then click the arrow next to the Lock button i...

201 If Something Goes Wrong Resolving a hardware conflict The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Click Windows Color and Appearanc...

202 If Something Goes Wrong Resolving a hardware conflict the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increa...

203 If Something Goes Wrong Resolving a hardware conflict Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. ...

204 If Something Goes Wrong Resolving a hardware conflict If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole ne...

205 If Something Goes Wrong Resolving a hardware conflict ExpressCard ® problems ExpressCards ® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting o...

206 If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert an ExpressCard ® . The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system. Use Device Manager to make sure each device has its own I/O...

207 If Something Goes Wrong Resolving a hardware conflict Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper...

208 If Something Goes Wrong Resolving a hardware conflict Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. R...

210 If Something Goes Wrong DVD operating problems ❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe . 4 E...

211 If Something Goes Wrong Develop good computing habits 5 Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list. 6 See “Checking device properties” on page 196 for instructions on using Device Manager to view the o...

212 If Something Goes Wrong Develop good computing habits Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to diskette on a daily basis. If you have installed your own programs, you should back up these programs as well as your data files...

214 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softwa...

215 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Mi...

216 If Something Goes Wrong Develop good computing habits 6 For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed. Cannot use the “USB Sleep and Charge function.” ❖ The set...

217 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact ...

218 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Backup copies of your Windows ® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing...

219 If Something Goes Wrong Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . ItalyCentro Direzionale ColleoniPalazzo PerseoVia Paracelso 1020041, Agrate BrianzaMilano, Italy JapanToshiba Corporation, PCO-IO1-1, Sh...

220 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

221 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

222 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 152 . TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Pr...

223 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA ...

224 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Card Case The Card Case feature allows you to choose which cards appear in the Application Card display (see “Using the Application Cards” on page 223 ). To use the Card Case: 1 Click Start, All Programs, Toshiba, Utilities, and then...

225 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

227 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

229 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hib...

231 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

232 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

233 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Using the TouchPad™” on page 79 . Selecting this Card or pressing the hot key di...

235 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the...

236 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

237 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory C...

Glossary 239 SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transistor USB universal serial bus URL uniform resource locator WAN wide area network www World Wide Web Terms The following terms may a...

Glossary 241 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character — Any letter, numb...

244 Glossary F file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files. file n...

250 Glossary U universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all-purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, ...

251 Index A AC adaptor 51 AC power (DC-IN) connecting adaptor 52 AC power light 51 Alt keys 101 Application Cards 222 audio files 145 audio features 145 B backing up files 99 battery Call2Recycle™ 134 changing 129 charge indicator light 53 , 122 charge not lasting 199 charging 53 , 121 conserving po...