Toshiba SATELLITE A500- Manuals

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or ...

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs ...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity...

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros ® Wireless Wi-Fi ® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Tahiti Taiwan ...

18 5.375 x 8.375 ver 2.3 radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local techn...

21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for theIntel ® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. An ad...

23 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

24 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. ...

25 5.375 x 8.375 ver 2.3 In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless techno...

26 5.375 x 8.375 ver 2.3 The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial,...

28 5.375 x 8.375 ver 2.3 Trademarks Satellite, ConfigFree, and eco utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the U...

29 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 37 This guide ...............................................................39Safety icons ............................................................40 Other icons used ....

31 Contents 5.375 x 8.375 ver 2.3 Turning off the computer ........................................82 Options for turning off the computer ................83Using the Shut down command ........................85Using and configuring Hibernation mode .........87Using and configuring Sleep mode .........

33 Contents 5.375 x 8.375 ver 2.3 Chapter 4: Exploring Your Computer’s Features................... 131 Exploring the desktop ...........................................131 Finding your way around the desktop .............132 Setting up for communications .............................134 Connecting y...

37 5.375 x 8.375 ver 2.3 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® qualified. If the model you purchased is qualified, it is labele...

39 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

40 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

41 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

42 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

43 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

45 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

46 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

48 Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main batt...

49 Getting Started Using the computer for the first time Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display pa...

50 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that ...

51 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

52 Getting Started Adding memory (optional) ❖ Install an ExpressCard ® (see “Using an ExpressCard®” on page 142 ) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes wit...

58 Getting Started Adding memory (optional) Removing a memory module If you need to remove a memory module: 1 Complete steps 1 – 8 in “Installing a memory module” on page 52 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned...

60 Getting Started Recovering the Internal Storage Drive Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start , Control Panel , System and Security , and then System . The System window appears. Installed m...

64 Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays indicating that the internal storage drive has been recovered. 9 Press any key on the keyboard to restart the computer. Recovering to a custom size partition ...

69 Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Creating recovery DVDs/media Depending on your syst...

70 Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery. During the internal storage drive recovery process it ...

71 Getting Started Erasing the Internal Storage Drive 8 Select one of the following options: ❖ Recover to out-of-box state —If you want to recover the original factory image (returning the computer to its out-of-box state). ❖ Recover without changing the hard drive partitions — If you want to recove...

73 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your internal storage drive, you can check its status as follows: 1 Click Start . 2 Right-click Computer . 3 Select Manage . 4 Click Disk Management . 5 Highli...

76 Getting Started Using the TouchPad™ Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

77 Getting Started Using external display devices accidental light touches or taps on the TouchPad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the TouchPad, so that it does not respond to touch or bu...

78 Getting Started Using external display devices (Sample Illustration) Video ports Connecting the display device If you are connecting a television or other video display device to the computer’s HDMI™ Out port, refer to “Connecting an HDMI™-compatible television or VCR/DVD player” on page 78 . Sel...

79 Getting Started Using external display devices ❖ Use a TV remote control to launch, operate and close applications on your computer. ❖ Turn on the TV when the HDMI output is selected using the Fn+F5 key. ❖ Switch the video output (HDMI or LCD) when executing certain desktop icons. ❖ Enable/Disabl...

80 Getting Started Using external display devices 2 While holding down Fn , press F5 repeatedly until the setting you want takes effect. Briefly pause each time you press the F5 key to allow time for the display to change. This hot key cycles through the settings in the following order: ❖ Built-in d...

81 Getting Started Using an external keyboard Using an external keyboard If you prefer to use an external keyboard, you can attach oneto your computer. The computer’s USB ports support most USB-compatible keyboards. Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPa...

82 Getting Started Turning off the computer Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up...

83 Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate comman...

84 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 87 . Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so tha...

85 Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To...

87 Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibern...

89 Getting Started Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the...

92 Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the dis...

93 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up t...

94 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

95 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the d...

96 Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchang...

97 Learning the Basics Starting a program Special Windows ® keys (Sample Illustration) Special Windows ® keys Your computer’s keyboard has one key and one button that have special functions in Windows ® : ❖ Windows ® button —Opens the Start menu ❖ Application key —Has a similar function as the secon...

98 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows ® WordPad program a...

99 Learning the Basics Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files . Windows ® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-click...

100 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using the...

101 Learning the Basics Printing your work File names The Windows ® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use al...

102 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows ® -based application to display the drop-down menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, ...

103 Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows ® Backup and Restore program. Look in the online Help or your operating system documentation for information on rest...

104 Learning the Basics Using the optical drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. When viewing DVD movies use the DVD Player software that came with your computer. Optical drive components The optical drive is located on the sid...

105 Learning the Basics Using the optical drive Manual eject hole (available on certain models) —Use if you need to release the disc when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole. Never use a pencil to press the m...

109 Learning the Basics Using the optical drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, the default player opens. ❖ To play the CD or to pause, click the Play/Pause button. ❖ To stop the CD, click the Stop button. Before putting on headphones to ...

110 Learning the Basics Using the optical drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play b...

111 Learning the Basics Toshiba’s online resources ❖ Do not expose discs to direct sunlight or extreme heat or cold. ❖ To clean a disc that is dirty, wipe it with a clean, dry cloth. The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge (not i...

112 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

113 Mobile Computing Running the computer on battery power Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times. Battery Notice Battery life may vary considerably f...

114 Mobile Computing Charging batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment ...

115 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your comp...

116 Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the...

118 Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Mov...

119 Mobile Computing Monitoring main battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or ...

120 Mobile Computing Monitoring main battery power Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical drive, diskette dri...

121 Mobile Computing Monitoring main battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 Click Start , Control Panel , System and Security , and then Power Options . The Windows ® Power Options window appears. (Sample Image)...

122 Mobile Computing Monitoring main battery power 6 Click OK to save the plan changes you have performed. By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a com...

123 Mobile Computing Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan This computer is equipped with the Toshiba eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this p...

124 Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work...

125 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard ...

127 Mobile Computing Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor, overheats or changes color or shape while it is being used or charged, t...

128 Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the b...

130 Mobile Computing Traveling tips Traveling tips The environmental precautions listed in “Selecting a place to work” on page 42 , also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a...

131 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You use its features to start programs, find documents...

132 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

134 Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) ...

135 Exploring Your Computer’s Features Setting up for communications Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. ❖ Many h...

137 Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Conn...

138 Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can c...

139 Exploring Your Computer’s Features An overview of using the Internet ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on-one or in groups, by typing messages which are instantly viewed by others on the...

140 Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in...

141 Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphon...

142 Exploring Your Computer’s Features Using an ExpressCard ® Using an ExpressCard ® The ExpressCard ® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard ® Before...

143 Exploring Your Computer’s Features Using the Memory card reader 3 Gently press the ExpressCard inward to release it. The ExpressCard pops out slightly. 4 Grasp the ExpressCard and pull it straight out. (Sample Illustration) Removing an ExpressCard Using the Memory card reader The Memory card rea...

144 Exploring Your Computer’s Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. (Sample I...

145 Exploring Your Computer’s Features Using the i.LINK ® port Do not remove memory media while data is being written or read. Even when the Windows ® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go...

146 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

147 Utilities TOSHIBA Assist ❖ USB Sleep and Charge Utility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist pro...

148 Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) TOSHIBA Assist window – Connect tab

149 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab

151 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Face Recognition Utility ❖ USB...

152 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , My Toshiba , and the...

153 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of password...

154 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location...

155 Utilities Setting passwords 6 Click OK . The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start , All...

156 Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start , All Programs , TOSHIBA , Utilities , and then TOSHIBA Assist . The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Registered ....

157 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

158 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

159 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

160 Utilities TOSHIBA SD™ Memory Card Format Utility TOSHIBA SD ™ Memory Card Format Utility This utility is used to format SD ™ cards used with the Memory card reader. To format an SD memory card using this utility: 1 Click Start , All Programs , TOSHIBA , Utilities , and then SD Memory Card Format...

161 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start , Control Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Optimize tab o...

162 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start , All Programs , TOSHIBA , Utilities , and then HWSetup , or click the TOSHIBA Hardware Settin...

164 Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. ...

166 Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default st...

167 Utilities TOSHIBA Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 224 ). You may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ®...

168 Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the O...

169 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

170 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authen...

171 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’...

173 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique charact...

174 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The Toshiba eco utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the Toshiba eco utility™, do one of the following: ❖ Click Start , All Progr...

175 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

176 Utilities ConfigFree® The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply. ConfigFree ® All references to Bluetooth ® in this section are applicable ...

178 Utilities ConfigFree® Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree ® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you ...

180 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

181 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...

182 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The ...

183 If Something Goes Wrong Problems when you turn on the computer The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any ke...

184 If Something Goes Wrong The Windows ® operating system is not working 5 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage...

185 If Something Goes Wrong The Windows ® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the S...

186 If Something Goes Wrong The Windows ® operating system is not working Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, you...

187 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...

188 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start , and then click the Shut down button in the lower-right corner of t...

190 If Something Goes Wrong Keyboard problems Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need ...

191 If Something Goes Wrong Display problems ❖ Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen. The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then cl...

192 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with an optional external diskette drive usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appe...

193 If Something Goes Wrong Optical drive problems (tray-type drive only) Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility sof...

194 If Something Goes Wrong Sound system problems You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive a...

195 If Something Goes Wrong ExpressCard ® problems The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control....

196 If Something Goes Wrong ExpressCard ® problems The computer stops working (hangs) when you insert an ExpressCard ® . 1 If the ExpressCard ® causes the system to hang, hold down the ON/OFF button until the computer shuts down (approximately 10 seconds). 2 Restart the computer and press the F8 key...

197 If Something Goes Wrong Printer problems Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see “Hibernation mode” on page 83 and “Sleep mode” on page 84 . The system doe...

198 If Something Goes Wrong Modem problems If you cannot resolve the problem, contact the printer’s manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mod...

200 If Something Goes Wrong DVD operating problems ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi ® pa...

201 If Something Goes Wrong Develop good computing habits A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Click Start , Control Panel , System and Security , and then Power Options . 2 Click Choose when ...

202 If Something Goes Wrong Develop good computing habits If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data fil...

204 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softwa...

206 If Something Goes Wrong Develop good computing habits Cannot use the “USB Sleep and Charge function.” ❖ The setting of “USB Sleep and Charge function” may be Disabled. Change the setting to Enabled. ❖ Some external devices may not be able to use the “USB Sleep and Charge function.” In this case,...

207 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact ...

208 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Tos...

209 If Something Goes Wrong Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Latin America and Caribbean Toshiba America Information Systems9740 Irvine Blvd.Irvine, California 92618USA 800-457-7777 (within the US)...

210 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

211 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

212 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 147 . TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Pr...

213 Hot Keys/TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA ...

214 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Card Case The Card Case feature allows you to choose which cards appear in the Application Card display (see “Using the Application Cards” on page 213 ). To use the Card Case: 1 Click Start , All Programs , TOSHIBA , Utilities , and ...

215 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

217 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

219 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hib...

221 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

222 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

225 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in.

226 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

227 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory C...

Glossary 229 RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transist...

241 Index A AC adaptor 46 AC power (DC-IN) connecting adaptor 47 AC power light 46 Alt keys 96 Application Cards 212 audio files 140 audio features 140 B backing up files 95 battery Call2Recycle™ 129 changing 123 charge indicator light 48 , 116 charge not lasting 189 charging 48 , 115 conserving pow...