Toshiba R950-S9541 - Manuals

7 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neu...

8 5.375 x 8.375 ver 2.3 VCCI Class B Information Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal com...

9 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power ...

10 5.375 x 8.375 ver 2.3 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it bel...

12 5.375 x 8.375 ver 2.3 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have ...

13 5.375 x 8.375 ver 2.3 computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information. Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultan...

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Information for Wi-Fi®/WiMAX™ WiMAX™ connectivity requires a WiMAX™ enabled device and subscription t...

15 5.375 x 8.375 ver 2.3 provide or be required to assist in providing support to any third parties for such modified products. Many regulatory agencies consider Wireless WiMAX™ adapters to be "modules", and accordingly, condition system-level regulatory approval upon receipt and review of t...

16 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an op...

19 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 26 This guide ...............................................................28Safety icons ............................................................29 Other icons used ....

20 Contents 5.375 x 8.375 ver 2.3 Check list ..........................................................36Precautions .......................................................36Important information on your computer’s cooling fan .......................38 Setting up your computer .........................

21 Contents 5.375 x 8.375 ver 2.3 Connecting an external monitor or projector ....75Connecting an external monitor via the DisplayPort™ ..............................................75 Directing the display output when you turn on the computer ..................75 Adjusting the quality of the extern...

22 Contents 5.375 x 8.375 ver 2.3 Chapter 3: Mobile Computing................................................... 90 Toshiba’s energy-saver design................................90Running the computer on battery power ................90 Battery Notice ....................................................

24 Contents 5.375 x 8.375 ver 2.3 Fingerprint reader limitations ..........................146 TOSHIBA eco Utility™ ...........................................147TOSHIBA Service Station ......................................148TOSHIBA PC Health Monitor .................................148ConfigFree ...

26 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Progr...

28 Introduction This guide 5.375 x 8.375 ver 2.3 This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows ® 7. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the tab...

29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

30 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

31 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...

32 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...

33 Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on t...

34 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor s...

35 Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your compu...

36 Getting Started Selecting a place to work Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for yo...

38 Getting Started Setting up your computer ❖ Scan all new files for viruses. This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to che...

39 Getting Started Connecting to a power source To use external power or to charge the battery you must attach the AC adaptor. See “Connecting to a power source” on page 39 . Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer...

41 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, po...

42 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly...

43 Getting Started Adding optional external devices applicable to your product. Product registration can be completed by either visiting the Toshiba Website at register.toshiba.com or by clicking the Start button and, in the Search field, type Registration . In the list that appears above, click on ...

45 Getting Started Adding memory (optional) 2 Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. Do not...

49 Getting Started Adding memory (optional) 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned...

52 Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has reco...

55 Getting Started Recovering the Internal Storage Drive 4 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen dis...

58 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next . (Sample Image) Selecting a Process screen 6 The Recovery of Factory Default Software screen...

59 Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Recovering to a custom size partition Recovering to...

61 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition . (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the partit...

62 Getting Started Recovering the Internal Storage Drive When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed ...

63 Getting Started Recovering the Internal Storage Drive You cannot store your system’s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recovery files on...

64 Getting Started Recovering the Internal Storage Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 84 ). During the interna...

66 Getting Started Erasing the Internal Storage Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery media and back up your data to external media before erasing the internal storage drive....

67 Getting Started Checking the internal storage drive operating status (Sample Image) Erase the hard disk screen 4 Click Next . A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see “Backing up...

68 Getting Started Using the Toshiba Dual Pointing Device To reinstall drivers and applications: 1 Click the Start button and, in the Search field, type TOSHIBA Application Installer . In the list that appears above, click on your selection. 2 Click Next . 3 Click the item you want to install. 4 Cli...

72 Getting Started Using the Toshiba Dual Pointing Device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activ...

73 Getting Started Connecting an external device When the touch pad is disabled, the (touch pad) primary and secondary buttons will also be disabled. However, the AccuPoint ® and AccuPoint ® button functions will remain enabled. Scrolling with the touch pad There are two active regions on the touch ...

74 Getting Started Using external display devices Using external display devices To locate your HDMI port, RGB port, or DisplayPort, please refer to your Quick Start document. Your computer comes with a built-in display, but you can also connect the following types of external display devices to the...

75 Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new soft...

77 Getting Started Customizing your computer’s settings Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration st...

78 Getting Started Caring for your computer Do not pick up the computer by its display panel or by the back. Doing so could damage the system. Using a computer lock You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional compute...

79 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...

80 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Int...

81 Learning the Basics Using the keyboard To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing with the ...

82 Learning the Basics Starting a program F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/OFF. ...

83 Learning the Basics Starting a program Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start ...

84 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer usin...

85 Learning the Basics Using the optical disc drive Restore program. Look in the online Help or your operating system documentation for information on restoring files. (Sample Image) Backup and Restore screen TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrit...

86 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is loca...

87 Learning the Basics Using the optical disc drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer’s power is off. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject butt...

88 Learning the Basics Using the optical disc drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media ® Player and use it to select and then play the CD. For other types of media, ...

89 Learning the Basics Toshiba’s online resources Removing a disc with the computer on To remove an optical disc with the computer turned on: 1 Press the eject button on the drive. Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the ...

90 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...

91 Mobile Computing Running the computer on battery power performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not ...

92 Mobile Computing Running the computer on battery power environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the s...

93 Mobile Computing Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Please ma...

94 Mobile Computing Monitoring main battery power Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully ch...

95 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) Power and batt...

96 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your curr...

97 Mobile Computing Monitoring main battery power 3 Click Change advanced power settings . The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings...

98 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The fol...

99 Mobile Computing Using the TOSHIBA eco power plan 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. 6 Cli...

100 Mobile Computing Changing the main battery mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button. (Sample Illustration) Locating the eco Utility™ button The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by ...

101 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and tu...

102 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tap...

103 Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 1...

104 Mobile Computing Disposing of used batteries ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖...

105 Mobile Computing Traveling tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture...

107 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You can use its features to start programs, find docum...

108 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

109 Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows ® will prompt you to eithe...

110 Exploring Your Computer’s Features Setting up for communications To make a program or window the currently active one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notificatio...

111 Exploring Your Computer’s Features Exploring audio features When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi ® networking problems, see “Wireless networking problems” on page 170 . Connecting your computer to a network You can connect your com...

112 Exploring Your Computer’s Features Using the Web Camera 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have finished recording, click the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click Save . Using...

113 Exploring Your Computer’s Features Using an ExpressCard ® To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, click th...

114 Exploring Your Computer’s Features Using the Memory card reader 3 When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing an ExpressCard ® 1 Prepare the card for removal by clicking on ...

115 Exploring Your Computer’s Features Using the Memory card reader To use a micro or mini SD™ Card, an SD™ adapter is required. To avoid damaging your card or computer, never insert a Memory Stick Duo™ or Memory Stick PRO Duo™ card without an adapter into the Memory card reader. Compatibility is no...

116 Exploring Your Computer’s Features Using the Memory card reader Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. If the system is unable...

117 Exploring Your Computer’s Features Using the eSATA/USB combo port Using the eSATA/USB combo port (Available on certain models.) Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA in...

118 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

119 Utilities TOSHIBA Assist ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree ® TOSHIBA Assist The TOSHIBA Assist provides quick access to co...

120 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ® “Connectivity Doctor” . ❖ Bluetooth ® Settings (Sample Image) TOSHIBA Assist window – Connect tab

121 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab

123 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA As...

124 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click the Start button and, in the Search field, ...

125 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of password...

126 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location...

127 Utilities Setting passwords 6 Click Set . 7 Click OK if you want to save the password to a text file or external media of your choice, or click Cancel to continue without saving the password to a text file. 8 Shut down the system to complete the process. Deleting a supervisor password To delete ...

128 Utilities Setting passwords 2 On the left side, click the Secure tab. 3 Click the User Password icon. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window 4 Click Set . 5 Enter your password, and then enter it again to verify. 6 Click Set . 7 Click OK if yo...

129 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

130 Utilities TOSHIBA Security Assist TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the...

132 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

133 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

134 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click the Start button and, in the Search field, type Mouse . In the list that appears above, click on your selection, or click the Mouse icon in th...

135 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: ❖ Click the Start button and, in the Search field, type HWSetup . In the list that appears above, click on y...

137 Utilities TOSHIBA Sleep Utility TOSHIBA Sleep Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the T...

139 Utilities TOSHIBA Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility. To disable this function, de-select the check box. Yo...

140 Utilities TOSHIBA Button Support With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. ...

141 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

143 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be ...

144 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’...

146 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique charact...

147 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button ...

148 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

149 Utilities ConfigFree ® You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows ® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or m...

150 Utilities ConfigFree ® Starting ConfigFree ® To start ConfigFree ® , be sure the computer has a wired or wireless connection. Then perform any of the following steps: ❖ Click the Start button and, in the Search field, type ConfigFree . In the list that appears above, click on your selection. ❖ D...

151 Utilities ConfigFree ® ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree ® profiles are useful for easily switching network settings and devices. You can switch n...

152 Utilities ConfigFree ® To create a profile: 1 Click the icon in the notification area. 2 Move the pointer to Profiles . 3 Click Open Settings . The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.

153 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

154 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...

155 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...

156 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bullet...

157 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...

158 If Something Goes Wrong The Windows ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the ...

159 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...

160 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start , and then click the Shut down button in the lower-right corner of t...

162 If Something Goes Wrong Keyboard problems Keyboard problems To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. If, while typing, strange things happen or nothing happen...

163 If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attach...

164 If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) a...

165 If Something Goes Wrong Optical disc drive problems 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start . Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been usi...

166 If Something Goes Wrong Sound system problems You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical disc drive eject mechanism requires power to operate. Make sure a program is not accessing the dr...

167 If Something Goes Wrong ExpressCard ® problems The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control....

168 If Something Goes Wrong ExpressCard ® problems 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains inform...

169 If Something Goes Wrong Printer problems 2 Click Eject [device name] for the device you want to remove. The Safe To Remove Hardware message appears. 3 Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. T...

170 If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file. ...

172 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure ...

173 If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely...

174 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The Windows ® operating system offers some easy-to-use features for backing up your Windows ® settings and your data - documents and other important files. Take advantage ...

176 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup target by connecting it...

177 If Something Goes Wrong Develop good computing habits ❖ Restart the Windows ® operating system. Always restart the Windows ® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clea...

178 If Something Goes Wrong If you need further assistance ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The “USB Wak...

179 If Something Goes Wrong Other Toshiba Internet Web sites For the detailed specifications for your computer, visit support.toshiba.com . Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your comp...

180 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia Canada Toshi...

181 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

182 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

183 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key. This section lists the available hot key functions. Hot keys are keys that, when pressed in combination with the ...

184 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

186 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

187 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ To enable Sleep mode, select . ❖ To cance...

188 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or pressing the hot key displays the following optio...

190 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

191 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

193 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you to zoom out. Fn + This hot key allows you to zoom in. Fn + This hot key decreases the speaker volume. Fn + This hot ke...

194 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

195 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

Glossary 197 ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in...

Glossary 209 W Web —See World Wide Web . Wi-Fi ® —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) —The worldwide netw...

210 Index A AC adaptor 39 AC power 91 AC power light 39 accessing network 111 adding memory check total memory 52 memory (optional) 43 optional external devices 43 adequate ventilation cooling fan 38 adjusting touch pad settings 70 audio features 111 B backing up files 79 , 84 battery battery life 9...