Toshiba PT525U074038 - Manuals

6 5.375 x 8.375 ver 2.3 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does...

7 5.375 x 8.375 ver 2.3 3 The standard connecting arrangement (telephone jack type) for this equipment is jack type(s): USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequenc...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone ...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it bel...

19 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8192E This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Australia Austria Azerb...

23 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

24 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. ...

25 5.375 x 8.375 ver 2.3 In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless techno...

26 5.375 x 8.375 ver 2.3 Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from indu...

29 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 36 This guide ...............................................................38Safety icons ............................................................39 Other icons used ....

30 Contents 5.375 x 8.375 ver 2.3 Setting up your software ...................................50 Registering your computer with Toshiba ................50Adding optional external devices.............................50Adding memory (optional) ......................................51 Installing a memo...

31 Contents 5.375 x 8.375 ver 2.3 Using a mouse ........................................................85Connecting a printer ...............................................86 Setting up a printer ...........................................87 Turning off the computer ..................................

33 Contents 5.375 x 8.375 ver 2.3 Exploring audio features .......................................139 Recording sounds ...........................................139Using external speakers or headphones..........140 Using the Web Camera .........................................140Using an ExpressCar...

34 Contents 5.375 x 8.375 ver 2.3 TOSHIBA Accessibility ..........................................169Trusted Platform Module (TPM) ...........................170Fingerprint Authentication Utility...........................171 Fingerprint utility limitations ...........................171Using the Fi...

35 Contents 5.375 x 8.375 ver 2.3 ExpressCard ® checklist ...................................195 Resolving ExpressCard ® problems .................195 Printer problems ...................................................197Wireless networking problems..............................198DVD operating pro...

36 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® qualified. If the model you purchased is qualified, it is labeled with the ENERGY STAR...

38 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

39 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

40 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

41 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

42 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

44 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

45 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

47 Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, po...

48 Getting Started Using the computer for the first time TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer’s Power Options utility can be used to select a power ...

49 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that ...

50 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, and the order in which windows appear, may vary accor...

51 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes with enough memory to run most of today’s popular applications. You may w...

57 Getting Started Adding memory (optional) 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned...

60 Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has reco...

67 Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer. Recovering to a custom size partition Recovering to...

69 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition . (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the partit...

72 Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 108 ). During the i...

74 Getting Started Erasing the Internal Storage Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery DVDs/media and back up your data to external media before erasing the internal storage d...

75 Getting Started Checking the internal storage drive operating status (Sample Image) Erase the hard disk screen 4 Click Next . A confirmation message displays reminding you that all data on the internal storage drive will be lost. Be sure you have saved your work to external media (see “Backing up...

76 Getting Started Using the Toshiba Dual Pointing Device Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , ...

77 Getting Started Using the Toshiba Dual Pointing Device Secondary button —Performs the same function as the right button on a mouse. Using the touch pad The touch pad, the small, rectangular area located in front of the keyboard, is sensitive to touch and enables you to move the cursor with the st...

81 Getting Started Using the Toshiba Dual Pointing Device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activ...

82 Getting Started Using external display devices Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession. The primary button usually ...

83 Getting Started Using external display devices ❖ An external monitor via the DisplayPort™* (DisplayPort™-compatible monitor or DisplayPort adaptors required) (Sample Illustration) Video ports on left side of computer Selecting video cables To connect a device to the HDMI™ Out port, you must purch...

84 Getting Started Using external display devices In the future you can change the display settings by pressing Fn + F5 , or by configuring the display properties settings. Connecting an external monitor via the DisplayPort™ (Available on certain models.) To connect a DisplayPort™-compatible monitor...

85 Getting Started Using an external keyboard ❖ Built-in display and TV (extended mode) ❖ External monitor and TV (extended mode) ❖ Swap-Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window 3 Release the Fn key. Adjust...

86 Getting Started Connecting a printer Connecting a printer Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not functio...

87 Getting Started Turning off the computer Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up...

88 Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate comman...

89 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 92 . Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so tha...

90 Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To...

92 Getting Started Turning off the computer These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ...

93 Getting Started Turning off the computer 2 Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power...

95 Getting Started Turning off the computer Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernati...

98 Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the dis...

99 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick...

100 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usi...

101 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the ...

102 Learning the Basics Using the keyboard To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing with the...

103 Learning the Basics Starting a program F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/OFF....

104 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows ® WordPad program ...

105 Learning the Basics Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files . Windows ® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-clic...

106 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer usi...

107 Learning the Basics Printing your work File names The Windows ® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use al...

108 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows ® -based application to display the drop-down menu, and then click Print . The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, ...

109 Learning the Basics Using the optical disc drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows ® Backup and Restore program. Look in the online Help or your operating system documentation for information on...

110 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is loc...

111 Learning the Basics Using the optical disc drive If your computer comes with a solid state drive (SSD) (available on certain models), under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, your SSD may be vulnerable to data retention errors. Inserting an opti...

113 Learning the Basics Using the optical disc drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, the default player opens. ❖ To play the CD or to pause, click the Play/pause button. ❖ To stop the CD, click the Stop button. Before putting on headphone...

114 Learning the Basics Using the optical disc drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo,...

115 Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Caring for optical discs ❖ Store your discs in their original containers to protect them from scratches and ke...

116 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

117 Mobile Computing Running the computer on battery power Your computer contains Toshiba EasyGuard ® . The Toshiba EasyGuard * technology is made up of four foundational elements that incorporate hardware and software innovations into various Toshiba computers that address the most common security,...

118 Mobile Computing Running the computer on battery power To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time. However...

119 Mobile Computing Charging batteries Using additional batteries If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in the computer, or carry additional charged battery packs with you. You can then replace a discharged battery and co...

120 Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degree...

121 Mobile Computing Monitoring main battery power It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and t...

122 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) Power and bat...

123 Mobile Computing Monitoring main battery power Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 135 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With repeated ...

124 Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start , Control Panel , System and Security , and then Power Options . The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings ...

125 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows ® power-saving option p...

126 Mobile Computing Monitoring main battery power To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access setting...

127 Mobile Computing Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this p...

128 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery term...

129 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard ...

130 Mobile Computing Taking care of your battery (Sample Illustration) Inserting the battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Remov...

131 Mobile Computing Taking care of your battery ❖ Do not overcharge or reverse charge a battery. Overcharging will shorten its life, and reverse charging could damage it. ❖ Avoid touching the metal terminals of the battery with another metal object. Short-circuiting the battery can cause it to over...

132 Mobile Computing Disposing of used batteries 4 Connect the AC adaptor to the computer and the power cord/cable to a power outlet. The DC-IN or AC power-light should glow green, and the battery light should glow amber to indicate that the battery pack is being charged. If the DC-IN or AC power-li...

133 Mobile Computing Traveling tips Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In...

134 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You can use its features to start programs, find docum...

135 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

136 Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows ® will prompt you to eithe...

137 Exploring Your Computer’s Features Setting up for communications To make a program or window the currently active one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notificatio...

138 Exploring Your Computer’s Features Setting up for communications When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi ® networking problems, see “Wireless networking problems” on page 198 . Connecting your computer to a network You can connect you...

139 Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in...

140 Exploring Your Computer’s Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting...

141 Exploring Your Computer’s Features Using an ExpressCard ® The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start , All Programs , TOSHIBA , Utilities , and then Web Came...

142 Exploring Your Computer’s Features Using the Memory card reader Removing an ExpressCard ® 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. 2 Select the card o...

143 Exploring Your Computer’s Features Using the Memory card reader To use a micro or mini SD™ Card, an SD™ adapter is required. To avoid damaging your card or computer, never insert a Memory Stick Duo™ or Memory Stick PRO Duo™ card without an adapter into the Memory card reader. Compatibility is no...

144 Exploring Your Computer’s Features Using the Memory card reader Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. If the system is unable...

145 Exploring Your Computer’s Features Using the eSATA/USB combo port Using the eSATA/USB combo port (Available on certain models.) Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA in...

146 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

147 Utilities TOSHIBA Assist ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree ® TOSHIBA Assist The TOSHIBA Assist provides quick access to co...

148 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Settings (Sample Image) TOSHIBA Assist window – Connect tab

149 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab

151 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA As...

152 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , My Toshiba , and the...

153 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of password...

154 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location...

155 Utilities Setting passwords 6 Click Set . 7 Click OK if you want to save the password to a text file or external media of your choice, or click Cancel to continue without saving the password to a text file. 8 Shut down the system to complete the process. Deleting a supervisor password To delete ...

156 Utilities Setting passwords 2 On the left side, click the Secure tab. 3 Click the User Password icon. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window 4 Click Set . 5 Enter your password, and then enter it again to verify. 6 Click Set . 7 Click OK if yo...

157 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

158 Utilities TOSHIBA Security Assist TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the...

160 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

161 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

162 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start , Control Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Optimize tab o...

163 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start , All Programs , TOSHIBA , Utilities , and then HWSetup , or click the TOSHIBA Hardware Settin...

165 Utilities TOSHIBA Sleep Utility TOSHIBA Sleep Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the T...

167 Utilities TOSHIBA Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility. To disable this function, de-select the check box. Yo...

168 Utilities TOSHIBA Button Support With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. ...

169 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

171 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be ...

172 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’...

174 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique charact...

175 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start , All Progr...

176 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

177 Utilities ConfigFree ® You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows ® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or m...

178 Utilities ConfigFree ® Starting ConfigFree ® To start ConfigFree ® , be sure the computer has a wired or wireless connection. Then perform any of the following steps: ❖ Click Start , All Programs , TOSHIBA , ConfigFree , and then click the desired utility. ❖ Double-click the ConfigFree icon in t...

179 Utilities ConfigFree ® ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree ® profiles are useful for easily switching network settings and devices. You can switch n...

181 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

182 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...

183 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...

184 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bull...

185 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...

186 If Something Goes Wrong The Windows ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the ...

187 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...

188 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start , and then click the Shut down button in the lower-right corner of t...

190 If Something Goes Wrong Keyboard problems Keyboard problems To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. If, while typing, strange things happen or nothing happen...

191 If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attach...

192 If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) a...

193 If Something Goes Wrong Optical disc drive problems 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start . Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been usi...

194 If Something Goes Wrong Sound system problems You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical disc drive eject mechanism requires power to operate. Make sure a program is not accessing the dr...

195 If Something Goes Wrong ExpressCard ® problems The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control....

196 If Something Goes Wrong ExpressCard ® problems 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains inform...

197 If Something Goes Wrong Printer problems 2 Click Eject [device name] for the device you want to remove. The Safe To Remove Hardware message appears. 3 Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. F...

198 If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file. ...

200 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure ...

201 If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely...

202 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The Windows ® operating system offers some easy-to-use features for backing up your Windows ® settings and your data - documents and other important files. Take advantage ...

203 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Windows ® configuration using the saved restore point. To do this: 1 Click Start , All Programs , Accessories , System Tools , and then System Restore . 2 Select Recommended restore or Choose a...

204 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup target by connecting it...

205 If Something Goes Wrong Develop good computing habits ❖ Restart the Windows ® operating system. Always restart the Windows ® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clea...

206 If Something Goes Wrong If you need further assistance ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The “USB Wak...

207 If Something Goes Wrong If you need further assistance ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit pcsupport.toshiba.com . Click Product Support , sear...

208 If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites Toshiba’s worldwide offices toshiba.com Worldwide Toshiba corporate site us.toshiba.com Marketing and product information in the USA accessories.toshiba.com Accessories information in the USA www.toshiba.ca...

209 If Something Goes Wrong Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Latin America and Caribbean Toshiba America Information Systems9740 Irvine Blvd.Irvine, California 92618USA (800) 457-7777 (within the U...

210 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or mod...

211 Hot Keys/TOSHIBA Cards Hot Key Cards 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a l...

212 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key. This section lists the available hot key functions. Hot keys are keys that, when pressed in combination with the ...

213 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

215 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

217 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hib...

219 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

220 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

221 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad or Fn + This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see “Using the touch pad” on page 77 . Selecting this Card or pressing the hot key ...

222 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you to zoom out. Fn + This hot key allows you to zoom in. Fn + This hot key decreases the speaker volume. Fn + This hot ke...

223 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

224 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

226 Glossary ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in...

239 Index A AC adaptor 45 AC power 118 AC power light 45 accessing network 138 adding memory check total memory 60 memory (optional) 51 optional external devices 50 adequate ventilation cooling fan 44 adjusting touch pad settings 81 audio features 139 B backing up files 101 , 108 battery battery lif...