Toshiba PSAZ1U00901R - Manuals

6 5.375 x 8.375 ver 2.3 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does...

7 5.375 x 8.375 ver 2.3 3 The standard connecting arrangement (telephone jack type) for this equipment is jack type(s): USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequenc...

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example...

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Ne...

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone ...

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power...

13 5.375 x 8.375 ver 2.3 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity...

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Andorra Argen...

19 5.375 x 8.375 ver 2.3 O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occ...

23 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth S...

24 5.375 x 8.375 ver 2.3 Bluetooth wireless technology is a new innovative technology, and TOSHIBA has not confirmed compatibility of its Bluetooth products with all computers and/or equipment using Bluetooth wireless technology other than TOSHIBA portable computers. Always use Bluetooth cards from ...

25 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology and Your Health The products with Bluetooth ® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the e...

26 5.375 x 8.375 ver 2.3 Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during n...

27 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an op...

30 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 37 This guide ...............................................................39Safety icons ............................................................40 Other icons used ....

31 Contents 5.375 x 8.375 ver 2.3 Turning on the power .......................................50Setting up your software ...................................50 Registering your computer with Toshiba ................51Adding optional external devices.............................51Adding memory (option...

32 Contents 5.375 x 8.375 ver 2.3 Using an external keyboard .....................................88Using a mouse ........................................................88Connecting a printer ...............................................88 Setting up a printer .......................................

35 Contents 5.375 x 8.375 ver 2.3 USB Sleep and Charge ....................................166Enabling/Disabling USB Sleep and Charge ......................................................168 Power supply mode settings ...........................168USB Sleep and Music...................................

36 Contents 5.375 x 8.375 ver 2.3 Error-checking ................................................191 Optical disc drive problems...................................192Sound system problems .......................................195Printer problems ...................................................19...

37 5.375 x 8.375 ver 2.3 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® qualified. If the model you purchased is qualified, it is labele...

39 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...

40 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...

41 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...

42 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important saf...

43 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the compu...

45 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overhe...

46 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to ...

48 Getting Started Charging the main battery ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input ...

49 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the computer, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust ...

50 Getting Started Using the computer for the first time Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are em...

51 Getting Started Registering your computer with Toshiba Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by eithe...

52 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com . Your computer comes with enough memory to run most of today’s popular applications. You may w...

59 Getting Started Adding memory (optional) 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the compu...

61 Getting Started Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 133 . 6 Turn the computer right side up. Make sure to remove t...

62 Getting Started Recovering the Internal Storage Drive If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1 - 8 in “Installing a memory module” on page 52 ), and then check that the module is inserted completel...

66 Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery. When the recovery process is complete, a message displays indicating that the internal storage drive has been recovered. 10 Click Finish to restart the computer. Recovering of factory default software with u...

71 Getting Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions . (Sample Image) Recovery of Factory Default Software screen 8 Click Next . A confirmation message displays reminding you that...

74 Getting Started Recovering the Internal Storage Drive 9 Click Next . A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 112 ). 10 Click Next to begi...

76 Getting Started Recovering the Internal Storage Drive 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to complete the copy process. If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (...

78 Getting Started Erasing the Internal Storage Drive ❖ Recover to a custom size partition —If you want to recover the C: drive to its out-of-box state and specify a custom size for the C: drive. Note: This option deletes all other partitions from the drive. 8 Follow the on-screen instructions to co...

80 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your internal storage drive, you can check its status as follows: 1 Click Start . 2 Right-click Computer . 3 Select Manage . 4 Click Disk Management . 5 Highli...

84 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...

85 Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or external display device via t...

86 Getting Started Using external display devices Connecting to a TV using HDMI™-CEC (Available on certain models.) HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI™ cable. Toshiba computers with HDMI™-CEC include a Toshiba ...

87 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. Some modes are only available with the a...

88 Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using...

89 Getting Started Connecting a printer To connect a printer to your computer: 1 Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. 2 Plug the printer’s power cable into a live AC outlet. Setting up a printer Some printers require a specific i...

90 Getting Started Turning off the computer Turning off the computer Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the pow...

91 Getting Started Turning off the computer Hibernation mode Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive. Since Hibernation mode does not require power to maintain the saved information, system settings are r...

92 Getting Started Turning off the computer ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands. ❖ When starting up again, the computer returns to the mode in which you left it, includ...

93 Getting Started Turning off the computer Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer’s power button puts the computer in...

95 Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibern...

97 Getting Started Turning off the computer These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the ...

98 Getting Started Turning off the computer 2 Click Sleep in the pop-up menu. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode. Configuring Sleep...

100 Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the di...

101 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pic...

102 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usi...

103 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the In...

104 Learning the Basics Using the keyboard P750, P770 series keyboards To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Ch...

105 Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be con...

106 Learning the Basics Using the keyboard Overlay keys This section applies to the P740 series. The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a d...

107 Learning the Basics Starting a program Using the overlay for cursor control This section applies to the P740 series. The keys with the gray arrows and symbols on their left front are the cursor control overlay keys. To turn the cursor control overlay on, press Fn and F10 simultaneously. The curs...

108 Learning the Basics Starting a program 2 Click the program group, in this example, Accessories . The Accessories menu is displayed. 3 Click the program, in this example, WordPad . WordPad opens. To close the program, click the Close button in the upper-right corner of the program’s window. Start...

109 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start m...

110 Learning the Basics Saving your work Saving files 1 Click on the arrow in the upper-left corner of your Windows ® -based application to display the drop-down menu, and then click Save . If you are working with a document that already has a file name, this is all you need to do. If you created a ...

111 Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft ® Word saves files with a .doc/.docx extension. Any file name with an extensi...

112 Learning the Basics Backing up your work 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print . Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types ...

113 Learning the Basics Using the optical disc drive TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file. Using the...

114 Learning the Basics Using the optical disc drive Viewing Blu-ray Disc™ movies (Available on certain models.) Your system may come with a Blu-ray Disc™ drive. Due to differences between High Definition and previous viewing capabilities, consider the following: ❖ Use an HDCP (High-Bandwidth Digita...

115 Learning the Basics Using the optical disc drive ❖ If you want to use the internal speakers, click on the Speakers tab and click Set Default . ❖ Use the arrow keys on your keyboard to navigate within the Blu-ray Disc™ player console. Use of the touch pad or a mouse is not supported within the Bl...

116 Learning the Basics Using the optical disc drive Media control buttons (Available on certain models.) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. (Sample Illustration) Media cont...

118 Learning the Basics Using the optical disc drive Handle DVDs, Blu-ray™ Discs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 8 Make sure the disc is completel...

119 Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc drive that allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical media. For ...

120 Learning the Basics Toshiba’s online resources Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to pre...

121 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other feature...

122 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model...

123 Mobile Computing Charging batteries TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment ...

124 Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your comp...

125 Mobile Computing Monitoring main battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the...

126 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light (near the upper-left corner of the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspende...

127 Mobile Computing Monitoring main battery power Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 140 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With repeated ...

128 Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start , Control Panel , System and Security , and then Power Options . The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings ...

129 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows ® power-saving option p...

130 Mobile Computing Monitoring main battery power To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access setting...

131 Mobile Computing Using the TOSHIBA eco power plan Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this p...

132 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in “Using and configuring Hibernation mode” on page 95 . 3 Unplug and remove any cables...

133 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard ...

135 Mobile Computing Taking care of your battery 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 132 . 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care o...

136 Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the b...

138 Mobile Computing Traveling tips Traveling tips The environmental precautions listed in “Selecting a place to work” on page 42 , also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a...

139 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows ® operating system. You can use its features to start programs, find docum...

140 Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. (Sample Image) Windows ® operating system desktop Icons An icon repres...

142 Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly swit...

143 Exploring Your Computer’s Features Setting up for communications To enable or disable wireless communication, use the Hot Key Fn + F8 . For more information see “Hot Keys/TOSHIBA Cards” on page 208 . For help with common Wi-Fi ® networking problems, see “Wireless networking problems” on page 196...

144 Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in...

145 Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphon...

146 Exploring Your Computer’s Features Using the Memory card reader Using the Memory card reader (Available on certain models.) The Memory card reader supports the use of Memory Stick ® , Memory Stick PRO™, Memory Stick PRO Duo™, Memory Stick Duo™, Memory Stick Micro™, Secure Digital™ (SD™), xD-Pict...

147 Exploring Your Computer’s Features Using the Memory card reader 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can...

149 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...

150 Utilities TOSHIBA Assist ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA wireless LAN indicator ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functio...

151 Utilities TOSHIBA Assist Connect The feature available in this category is: ❖ Bluetooth ® Settings (Sample Image) TOSHIBA Assist window – Connect tab

152 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab

154 Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA As...

155 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start , All Programs , My Toshiba , and the...

156 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of password...

157 Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location...

158 Utilities Setting passwords 6 Click OK . The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK . 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start , All...

159 Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start , All Programs , TOSHIBA , Utilities , and then TOSHIBA Assist . The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Registered ....

160 Utilities TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Window...

161 Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The TOSHIBA PC Diagnostic Tool utility may show tests for feat...

162 Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk d...

163 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start , Control Panel , Hardware and Sound , and then under Devices and Printers , click Mouse , or click the Mouse icon in the Optimize tab o...

164 Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: ❖ Click Start , All Programs , TOSHIBA , Utilities , and then HWSetup , or click the TOSHIBA Hardware Settin...

166 Utilities TOSHIBA Sleep Utility TOSHIBA Sleep Utility (Available on certain models.) This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining b...

168 Utilities TOSHIBA Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility. To disable this function, de-select the check box. Yo...

169 Utilities TOSHIBA Sleep Utility With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. U...

170 Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the eco, Illumination, Media, and Mute buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button S...

171 Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a s...

172 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be ...

173 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows ® user account. When the user attempts to log on again, the user’...

175 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique charact...

176 Utilities TOSHIBA eco Utility™ TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start , All Progr...

177 Utilities TOSHIBA wireless LAN indicator TOSHIBA wireless LAN indicator (Available on certain models.) The TOSHIBA wireless LAN indicator allows you to view the networks you are currently connected to. To access the list of connected networks, before logging in, click on the TOSHIBA wireless LAN...

178 Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert y...

179 Utilities TOSHIBA PC Health Monitor You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows ® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does no...

180 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...

181 If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task . Closing the failed program should allow y...

182 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...

183 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bullet...

184 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...

185 If Something Goes Wrong The Windows ® operating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the ...

186 If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. ...

187 If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start , and then click the Shut down button in the lower-right corner of t...

189 If Something Goes Wrong Keyboard problems Keyboard problems P750/P770 series keyboard To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. If, while typing, strange thing...

190 If Something Goes Wrong Display problems If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display pr...

191 If Something Goes Wrong Disk or storage drive problems The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work ...

192 If Something Goes Wrong Optical disc drive problems 4 Click the Tools tab. 5 Click the Check now... button. The Check Disk box appears. 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start . Error-checking tests...

193 If Something Goes Wrong Optical disc drive problems You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical disc drive eject mechanism requires power to operate. Make sure a program is not accessing ...

195 If Something Goes Wrong Sound system problems Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc to see if volume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headphone...

196 If Something Goes Wrong Wireless networking problems The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will pr...

197 If Something Goes Wrong DVD and Blu-ray Disc™ operating problems To enable or disable wireless communication, use the Hot Key Fn + F8 . For more information see “Hot Keys/TOSHIBA Cards” on page 208 . ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the private ...

198 If Something Goes Wrong DVD and Blu-ray Disc™ operating problems 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD or Blu-ray Disc™ player software that came with your computer to view DVD or Blu-ray Disc™ movies. 4 Clean the disc and try again. A dirty drive can also ...

199 If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely...

200 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The Windows ® operating system offers some easy-to-use features for backing up your Windows ® settings and your data - documents and other important files. Take advantage ...

201 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Windows ® configuration using the saved restore point. To do this: 1 Click Start , All Programs , Accessories , System Tools , and then System Restore . 2 Select Recommended restore or Choose a...

202 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup target by connecting it...

203 If Something Goes Wrong Develop good computing habits ❖ Restart the Windows ® operating system. Always restart the Windows ® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clea...

204 If Something Goes Wrong If you need further assistance ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The “USB Wak...

205 If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. Toshiba’s Technical Support Web site For technical support, or to stay current on the most recen...

206 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices acclaim.toshiba.com Toshiba USA Self-Service support web site laptopforums.toshiba.com Community discussion forums for Toshiba laptop users Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW ...

208 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ Lock (Instant security) ❖ Powe...

209 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have...

210 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Optical disk drive or Fn + This TOSHIBA Card or hot key Powers on/Powers off the optical disk drive on your computer. When ODD is Powered on, the optical disc drive tray can be opened by selecting eject. The optical disc drive tray m...

211 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

213 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options win...

217 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the curr...

218 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi ® enabled—Enables just the Wi-Fi ® module. ❖ Bluet...

221 Hot Keys/TOSHIBA Cards Hot key functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key takes a s...

222 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...

223 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...

Glossary 225 ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in...

238 Index A AC adaptor 46 AC power 123 AC power light 46 accessing network 143 adding memory check total memory 61 memory (optional) 52 optional external devices 51 adequate ventilation cooling fan 45 adjusting touch pad settings 84 audio features 144 B backing up files 102 , 112 battery battery lif...