Toshiba M5- Manuals

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following thei...

vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table of Contents Chapter 1 Hardware Overview 1.1 Features ...................................................................................................................... 1-1 1.2 System Unit Block Diagram ...................................

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] vii 2.15 SD Card Slot Troubleshooting ................................................................................. 2-60 2.16 PCI Express Card Slot Troubleshooting .................................................................. 2-61 2.17 Fi...

viii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.28 Sound Test program ................................................................................................. 3-77 3.29 SETUP ...........................................................................................................

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] ix 4.30 Wireless LAN antenna/Bluetooth antenna............................................................... 4-80 4.31 LCD cover latch ....................................................................................................... 4-82 4....

1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

1 Hardware Overview 1-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Figures Figure 1-1 Front of the computer .....................................................................................1-6 Figure 1-2 System unit configuration...........................................................

1 Hardware Overview 1.2 System Unit Block Diagram 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the...

1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-removable 2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 40GB, 60GB, 80GB or 100GB. The HDD is shown i...

1 Hardware Overview 1.5 CD-ROM Drive 1.5 CD-ROM Drive The CD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CDs. They provide high-performance, 24-speed plays on a maximum (reads 3,600 KB per second). The CD-ROM drive is shown in figure 1-6. Specifications are listed in Table 1-...

1.6 DVD-ROM Drive 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-19 1.6 DVD-ROM Drive The DVD-ROM drive accommodates either 12cm (4.72-inch) or 8cm (3.15-inch) DVDs. This drive plays DVDs at maximum 8-speed and reads CDs at maximum 24-speed. The specifications for the DVD...

1 Hardware Overview 1.7 CD-R/RW&DVD-ROM Drive 1-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.7 CD-R/RW&DVD-ROM Drive The CD-R/RW&DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CDs, CD-R/RW and DVDs. It is a high-performance drive that reads CD-ROM at...

1.8 DVD-Super Multi Drive 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-23 Table 1-6 DVD Super Multi drive specifications (2/2) Item PCC UJ-841 (G8CC0002T) ATAPI Burst (Mbytes/s) 33.3 (Ultra DMA mode 2) 16.6 (PIO Mode 4, Multi word DMA mode 2) Average access time (ms) DV...

1.10 TFT Color Display 1 Hardware Overview 1.10 TFT Color Display The TFT color display consists of 14.1-inch XGA/SXGA+ LCD module and FL inverter board. 1.10.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 262,144 colors w...

1.10 TFT Color Display 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-27 1.10.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module. Table 1-8 lists the FL inverter board specifications. Table 1-8 FL inverter board specif...

1.11 Power Supply 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-29 Table 1-9 Power supply output rating Name Voltage (V) Use PPV 0.300-1.500 CPU PTV 1.05 CPU, MCH, ICH7-M 1R5-P1V 1.5 CPU, MCH, ICH7-M, PCI-E Mini Card CRD1R5-P1V 1.5 Express Card 1R8-B1V 1.8 MCH, DDR2-SDRA...

1 Hardware Overview 1.12 Batteries 1-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.12 Batteries The computer has three types of batteries as follows: ‰ Main battery pack ‰ RTC battery ‰ Secondary battery pack (optional slim select bay module) The battery specifications are listed in Tabl...

1.12 Batteries 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-31 1.12.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and ...

1 Hardware Overview 1.12 Batteries 1-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.12.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-12 lists the charging time and data preservati...

1.13 AC Adapter 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-33 1.13 AC Adapter The AC adapter is also used to charge the battery. Table 1-13 lists the AC adapter specifications. Table 1-13 AC adapter specifications Parameter Specification G71C00043310 (2-pin) G71C00049...

2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting..........................................................................................................2-1 2.2 Troubleshooting Flowchart .....................................

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following: ‰ Ask th...

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.3 Power Supply Troubleshooting The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and contin...

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-7 Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant d...

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks. If the p...

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Procedure 4 Charge Check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the...

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-15 Procedure 5 Replacement Check The system board processor module may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Pro...

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.4 System Board Troubleshooting This section describes how to determine if the system board and CPU are defective or not functioning properly. Start with Procedure 1 and continue ...

2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Printer Port LED Check on Boot Mode The printer port LED displays the IRT status and test status by turning lights on and off as an eight-digit binary value for boot mode. Figure 2-2 shows the printer port LED. NOTE: You need ...

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-21 Table 2-5 Printer port LED boot mode status (1/9) LED Status Test item Contents Permission of A20 and clear of software reset bit Prohibition of APIC Initialization of MCH, ICH Ini...

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Check 1 If error code 1Eh or 20h is displayed, go to the following Sections: Section 2.6 HDD Troubleshooting” Check 2 If the final status of the LED are the followings, perform Pro...

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-31 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more information on ho...

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-33 2.5 USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the oth...

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for mor...

2 Troubleshooting Procedures 2.6 HDD Troubleshooting 2-36 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2 2.6 HDD Troubleshooting This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedu...

2.6 HDD Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-37 Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Perform the following checks: Check 1 Type C: and press Enter . If you ca...

2 Troubleshooting Procedures 2.6 HDD Troubleshooting 2-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Procedure 3 Format Check The computer’s HDD is formatted using the low level format program and the MS-DOS FORMAT program. To format the HDD, start with Check 1 below and perform the other ...

2.6 HDD Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-39 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tes...

2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD may be disconnected, or the HDD or the system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following che...

2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-41 2.7 Keyboard and Touch pad Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Proc...

2 Troubleshooting Procedures 2.7 Keyboard and Touch pad Troubleshooting Procedure 2 Connector Check and Replacement Check The keyboard, touch pad or sensor/switch board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and p...

2 Troubleshooting Procedures 2.9 Optical Drive Troubleshooting 2-46 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.9 Optical Drive Troubleshooting This section describes how to determine if the optical drive (CD-ROM, DVD-ROM, CD-R/RW&DVD-ROM, DVD Super Multi drive) in the Slim Select Bay...

2 Troubleshooting Procedures 2.10 Modem Troubleshooting 2-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.10 Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continuing with ...

2 Troubleshooting Procedures 2.11 LAN Troubleshooting 2.11 LAN Troubleshooting This section describes how to determine if the computer’s LAN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Test Pro...

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-51 2.12 Bluetooth Troubleshooting This section describes how to determine if the computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and cont...

2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the fol...

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-53 Procedure 3 Replacement Check The Bluetooth antenna, Bluetooth module, sound board and system board are connected to the circuits. Any of these components may be damaged. Refer to Ch...

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-54 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.13 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1...

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform th...

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Procedure 3 Replacement Check The wireless LAN antenna, wireless LAN board and the system board are connected to the circuits. Any of these components may be damaged. Refer to Cha...

2.14 Sound Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-57 2.14 Sound Troubleshooting This section describes how to determine if the computer’s sound functions are functioning properly. Perform the steps below starting with Procedure 1 and conti...

2 Troubleshooting Procedures 2.15 SD Card Slot Troubleshooting 2.15 SD Card Slot Troubleshooting This section describes how to determine if the computer’s SD card functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as require...

2.16 PCI ExpressCard Slot Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-61 2.16 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI ExpressCard slot by inspecting a card with PCI Express interface and a card with USB 2.0 ...

2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 2.17 Fingerprint sensor Troubleshooting CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask th...

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3

3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ..................................................

3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-v Tables Table 3-1 Subtest names .................................................................................................... 3-11 Table 3-2 Error codes and error status names ........................................

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some Diagn...

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Insert the Diagnostics disk in the USB floppy disk drive and turn on the computer while pressin...

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics NOTE: To exit the DIAGNOSTIC TEST MENU, press the Esc key. If a test program is in progress, press Ctrl + Break to exit the test program. If a test program is in progress, press Ctrl + C to stop the test program. Set the highlight bar to 1 , ...

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PA...

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-7 Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ H...

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.3 Setting of the hardware configuration To execute this program, press I or i in the startup menu, press Enter and follow the directions on the screen. The H/W initial informa...

3.3 Setting of the hardware configuration 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-9 • Setting of the HWSC • Setting of the UUID • Display of the DMI information (including UUID) • Setting of DVD region code (Yes/No) After completion of the above settings, H/W c...

3 Tests and Diagnostics 3.4 Heatrun Test 3-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.4 Heatrun Test To execute this program, press H or h in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 Running Test are executed successively. For more details o...

3.5 Subtest Names 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-11 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM ...

3 Tests and Diagnostics 3.8 Keyboard Test 3-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute a...

3 Tests and Diagnostics 3.9 Display Test Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode...

3 Tests and Diagnostics 3.10 Floppy Disk Test 3.10 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, ...

3 Tests and Diagnostics 3.11 Printer Test 3.11 Printer Test NOTE: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system to...

3 Tests and Diagnostics 3.12 Async Test 3-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.12 Async Test NOTE: Printer Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move...

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-25 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION: The contents of the hard disk will be erase...

3 Tests and Diagnostics 3.13 Hard Disk Test 3-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear durin...

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-27 Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the d...

3 Tests and Diagnostics 3.14 Real Timer Test 3-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to...

3.16 Expansion Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-31 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION: PCMCIA wraparo...

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the DIAGNOSTIC TEST. Table 3-2 Error codes and error status names (1/3) Device na...

3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-37 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test er...

3.20 ONLY ONE TEST 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-39 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appe...

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 01 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables ...

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad...

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 03 GP Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Presentation button after the following message appears. Press [ Assist ] button Press the Toshiba Assist button after the following message ap...

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-44 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Subtest 07 LED This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test...

3.20 ONLY ONE TEST 3 Tests and Diagnostics Press Enter and return to the ONLY ONE TEST menu. Subtest 0A Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the...

3.21 Head Cleaning 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-47 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this progr...

3 Tests and Diagnostics 3.22 Log Utilities 3-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk,...

3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 00...

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-51 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE: T...

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-52 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO D...

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-53 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will ...

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-55 (k) The following message will appear. To finish the dump, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILIT...

3 Tests and Diagnostics 3.25 System Configuration 3-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3 3.25 System Configuration 3.25.1 Function Description NOTE: To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF ...

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel-made a/b/g) 3-58 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.26 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transmitting-receiving test (Intel-made Calexico 802.11a/b/g). ...

3.26 Wireless LAN Test Program (Intel-made a/b/g) 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-59 If a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. ************************...

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel-made a/b/g) 3-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) • Disappearance of MAC address data Checking the connection, execute the subtest again. Subtest03 Antenna check & communication test of 11b mode CAUTION: To execute...

3.26 Wireless LAN Test Program (Intel-made a/b/g) 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-61 When a defective is detected in the test, following typical cause is considered. • • • • • • • • Connection of wireless LAN card Connection of wireless LAN antenna cabl...

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-63 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program d...

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest 01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear. [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00...

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Subtest 02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear. Testing adapter...hit <ESC> to abort. * External ...

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-66 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.27.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by...

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-67 3.27.3 Bluetooth test To execute this test, press 3 and press Enter . NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perform th...

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-69 Table 3-5 Error message Message Contents Invalid BD_ADDR (all 00) 0x000000000000 Invalid BD_ADDR (all FF) 0xFFFFFFFFFFFF Invalid BD_ADDR (bit0=1) bit40=1b Invalid BD_ADDR ...

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-70 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid L...

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-71 When the test begins, the machine displays BD_ADDR of the DUT. The progress bar appears when the preparation is completed. The following message is displayed. ------------...

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-73 If the DUT machine has any problem or S of the DUT machine is pressed before connection to tester machine, the following message “ INCOMPLETE ” is displayed. -------------...

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.27.4 IEEE1394 test To execute this test, press 4 and Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perfor...

3.28 Sound Test program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-77 3 Tests and Dia tics 3.28 Sound Test program gnos This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Prepare a HDD and format it...

3 Tests and Diagnostics 3.28 Sound Test program 3-78 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) To return to the Sound test menu, press 9 and Enter . Then following message will appear in the display. *********************************** ******** May I Restart ? ******* ********************...

3 Tests and Diagnostics 3.28 Sound Test program 3-80 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.28.3 CD Sound (Standard) test To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the tes...

3 Tests and Diagnostics 3.28 Sound Test program 3-82 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.28.3.2 Audio CD CAUTION: This test is not supported in this model. Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX...

3.29 SETUP 3 Tests and Diagnostics 3.29.2 Accessing the SETUP Program While pressing ESC , turn on the power. Then press F1 . The following display appears. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-85

3 Tests and Diagnostics 3.29 SETUP 3-86 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) NOTE: 1. The item of Language During Boot up is only for TCL model. 2. The SECURITY CONTROLLER window is displayed when the SETUP is booted during IRT. Moving Within the SETUP Menu and Changing Values 1. Pre...

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-87 The Factory Preset Configuration When you access SETUP, the current configuration is displayed. 1. To show the factory preset configuration, press Home . 2. Press End and then press Y to accept the factory p...

3 Tests and Diagnostics 3.29 SETUP SETUP Options The SETUP screen is divided into functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s memory. (a) Total This field displays the total amount of memory installed and is ...

3.29 SETUP 3 Tests and Diagnostics (c) Execute-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS. When the CMOS is damaged, the default is Available . When Home is pressed, the setting is not changed and the setting is kept. Availabl...

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-95 9. I/O ports This option controls settings for the parallel port. NOTE: Do not assign the same interrupt request level and I/O address to the serial port and PC card. (a) Serial Use this option to set the CO...

3 Tests and Diagnostics 3.29 SETUP When the “Parallel Port Mode” (see settings below) is set to ECP , the DMA channel can also be set to 1 or 3 . The default is 3. LPT setting Interrupt level I/O address DMA channel LPT 1 7 378H 3 (Parallel port default) LPT 2 5 278H 3 LPT 3 7 3BCH 3 Not Used Disabl...

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-97 12. Security controller (a) TPM Disables the security controller called TPM (Trusted Platform Module). When the cursor is on the Enable ( Disable ) and the Space is pressed, message is displayed and the PC w...

3 Tests and Diagnostics 3.29 SETUP (c) TV Type This option lets you make settings for television display. NTSC (Japan) TV in Japanese system NTSC (US) TV in the U.S. system (Default) PAL TV in Europe system 14. Peripheral Use this option to select the parallel port mode and hard disk mode. (a) Inter...

3 Tests and Diagnostics 3.29 SETUP 3-100 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 16. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions.

4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

4.1 General 4 Replacement Procedures 4 Replacement Procedures 4.1 General This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be remo...

4 Replacement Procedures 4.1 General 4-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Safety Precautions Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or comp...

4.1 General 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-3 Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC...

4 Replacement Procedures 4.1 General 4-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Disassembly Procedures The computer has two basic types of cable connectors: • Pressure Plate Connectors • Coaxial Cable Connectors • Normal Pin Connectors To disconnect a Pressure Plate connector, lift up ...

4.1 General 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-5 Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of you...

4 Replacement Procedures 4.1 General 4-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other da...

4.1 General 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-7 Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follows: ‰ Even number length screw: brown ‰ Odd number length screw: white ‰ Special length screw: blue Screws whose ...

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch,...

4.2 Battery pack 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-9 Installing the Battery pack To install the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, ...

4 Replacement Procedures 4.3 Express card/PC card 4.3 Express card/PC card Removing the Express card/PC card To remove the Express card/ PC card follow the steps below and refer to Figure 4-2 and 4-3. CAUTION: Before you remove the Express card PC card, refer to the car’s documentation and to your o...

4.3 Express card/PC card 4 Replacement Procedures 5. Press the eject button for the PC card you want to remove to extend the button. 6. Press the extended eject button to pop the PC card out. 7. Grasp the PC card and pull it out. Eject button PC card Figure 4-3 Removing the PC card Installing the Ex...

4 Replacement Procedures 4.4 SD card 4.4 SD card Removing the SD card To remove the SD card, follow the steps below and refer to Figure 4-4. CAUTION: Before you remove the SD card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions. 1. ...

4.5 HDD 4 Replacement Procedures 4.5 HDD CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-5 to 4-7. 1. Turn the computer upside down. 2. Loosen the screw (with an...

4 Replacement Procedures 4.5 HDD 3. Pull the tab of the HDD assembly to remove it from the connector of the HDD cable. Be careful not to damage the connector. HDD assembly Tab Connector Figure 4-6 Removing the HDD assembly NOTE: The following steps describe how to disassemble the HDD assembly, howev...

4.5 HDD 4 Replacement Procedures 4. Place the HDD assembly on a flat surface, and remove the following screws . • M3 × 4S FLAT HEAD screw × 4 5. Separate the HDD and HDD Holder . CAUTION: Do not apply pressure to the top or bottom of the HDD. HDD HDD Holder M3 × 4S FLAT HEAD M3 × 4S FLAT HEAD Figure...

4 Replacement Procedures 4.5 HDD 4-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-5 to 4-7. CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD...

4.6 Slim select bay module 4 Replacement Procedures 4.6 Slim select bay module Removing the Slim select bay module To remove the slim select bay module, follow the steps below and refer to Figure 4-8 and 4-9. CAUTION: The slim select bay module can become hot with use. Be careful when removing the m...

4 Replacement Procedures 4.6 Slim select bay module 3. Remove the following screws securing the connector and plastic brace. • M2 × 8S BIND screw × 2 4. Remove the connector and plastic brace from the slim select bay module. 5. Remove the following screws securing the plastic frame. • M2 × 3S S-THIN...

4.6 Slim select bay module 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-19 Installing the Slim select bay module To install the slim select bay module, follow the steps below and refer to Figure 4-8 and 4-9. 1. Set the plastic frame on the side of the slim select b...

4 Replacement Procedures 4.7 Memory module 4.7 Memory module Removing the Memory module To remove the memory module, make sure the computer is in boot mode and powered off, follow the steps below and refer to Figure 4-10 to 4-11. 1. Loosen the screw (with an e-ring) and remove the memory cover while...

4.7 Memory module 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-21 Installing the Memory module To install the memory module, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figure 4-10 to 4-11. CAUTION: When installi...

4 Replacement Procedures 4.8 Keyboard 4.8 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-12 to 4-15. 1. Turn over the computer and open the display. 2. Insert your fingers into the slits on both sides and lift up the keyboard holder to remove. Key...

4.8 Keyboard 4 Replacement Procedures 3. Remove the following screws securing the keyboard. • M2.5 × 2.8B FLAT HEAD screw × 2 Keyboard M2.5 × 2.8B FLAT HEAD Figure 4-13 Removing the keyboard holder and screws 4. Lift the upper side of the keyboard fixed with double-sided tape. TECRA M5 Maintenance M...

4 Replacement Procedures 4.8 Keyboard 5. Lift the keyboard upward a little and turn it face down on the palm rest. NOTE: The bottom of the key board is stuck on the middle frame with double-sided tapes at following two points. . Double-sided tape 6. Remove the following screws and keyboard support p...

4.8 Keyboard 4 Replacement Procedures 7. Disconnect the keyboard flexible cable from the connector CN3200 on the system board and remove the keyboard . Keyboard flexible cable CN3200 Figure 4-15 Removing the keyboard TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-25

4 Replacement Procedures 4.8 Keyboard Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-12 to 4-15. 1. Place the keyboard face down on the top cover. 2. Connect the keyboard flexible cable to the connector CN3200 on the system board. 3. Insert the guides o...

4.9 SW membrane 4 Replacement Procedures 4.9 SW membrane Removing the SW membrane To remove the SW membrane, follow the steps below and refer to Figure 4-16. 1. Disconnect the SW membrane cable from the connector CN3250 on the system board. 2. Push the latch A in the direction in the following figur...

4 Replacement Procedures 4.9 SW membrane 4-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2. Inserting the portion A of the flexible cable portion under the guide and push down the metal portion to engage the latch. 3. Push the latch B and slide the SW membrane left. 4. Connect the SW membr...

4.10 Display assembly 4 Replacement Procedures 4 Replacement Procedures 4.10 Display assembly Removing the Display assembly To remove the display assembly, follow the steps below and refer to Figure 4-17 to 4-20. 1. Turn the computer face down and remove the following screws on the bottom. • M2.5 × ...

4 Replacement Procedures 4.10 Display assembly 2. Peel off the black insulator from the HDD slot and disconnect the Speaker cable from the connector CN6170 on the sound board. Black insulator Speaker cable CN6170 HDD slot Figure 4-18 Removing the display assembly (2) 3. Turn the computer face up and...

4.10 Display assembly 4 Replacement Procedures 8. Peel off the insulator and remove the following screws . • M2.5 × 6B FLAT HEAD screw × 3 M2.5x6B FLAT HEAD Insulator LCD cable CN5000 Bluetooth cable CN9700 CN4400 Finger print sensor cable Touch pad cable CN3201 Figure 4-19 Removing the display asse...

4 Replacement Procedures 4.10 Display assembly 9. Remove the display assembly from the base assembly while releasing the latches and place the display assembly next to the base assembly. CAUTION: As the wireless LAN antenna cables are still connected to the wireless LAN card on the base assembly, be...

4.10 Display assembly 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-33 Installing the Display assembly To install the display assembly, follow the steps below and refer to Figure 4-17 to 4-20. 1. Place the display assembly on the base assembly and secure the latches...

4 Replacement Procedures 4.11 MDC (Modem Daughter Card) 4.11 MDC (Modem Daughter Card) Removing the MDC To remove the MDC, follow the steps below and refer to Figure 4-21. 1. Remove the following screws securing the MDC. • M2 × 4S BIND screw × 2 CAUTION: When removing the MDC, lift it up right above...

4.11 MDC (Modem Daughter Card) 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-35 Installing the MDC To install the MDC, follow the steps below and refer to Figure 4-21. 1. Connect the modem cable to the connector on the MDC. 2. Set the MDC and press it carefully to c...

4 Replacement Procedures 4.12 Wireless LAN card 4.12 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, make sure the computer is in boot mode and powered off, follow the steps below and refer to Figure 4-22 to 4-23. NOTE: The wireless LAN card is an option. CAUTION: D...

4.12 Wireless LAN card 4 Replacement Procedures 2. Disconnect the wireless LAN antenna cables (black and white) from the wireless LAN card using an antenna coaxial cable disconnector. 3. Remove the following screw securing the wireless LAN card. • M2 × 4S BIND screw × 1 4. Disconnect the wireless LA...

4 Replacement Procedures 4.12 Wireless LAN card 4-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Installing the Wireless LAN card To install the wireless LAN card, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figure 4-22 to 4-23. CAUTION: ...

4.13 Internal microphone 4 Replacement Procedures 4.13 Internal microphone Removing the Internal microphone To remove the internal microphone, follow the steps below and refer to Figure 4-24. 1. Peel off the glass tape and disconnect the microphone cable from the connector CN6050 on the sound board....

4 Replacement Procedures 4.14 Sound board 4.14 Sound board Removing the Sound board To remove the sound board, follow the steps below and refer to Figure 4-25 to 4-26. 1. Disconnect the sound board cable from the connector CN9510 on the sound board and the connector CN9500 on the system board. 2. Di...

4.14 Sound board 4 Replacement Procedures CN9501 CN9500 Sound board cable USB cable Figure 4-26 Removing the cables Installing the Sound board To install the sound board, follow the steps below and refer to Figure 4-25 to 4-26. 1. Install the sound board from the right side on the base assembly. 2. ...

4.15 RTC battery 4 Replacement Procedures Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-27. 1. Disconnect the RTC battery cable from the connector CN9390 on the system board. 2. Open the insulator and remove the RTC battery . RTC battery CN9390 Insu...

4 Replacement Procedures 4.16 Video board 4.16 Video board Removing the Video board To remove the video board, follow the steps below and refer to Figure 4-28 to 4-29. 1. Remove the video cable holder while releasing latches. (one latch from the back) 2. Disconnect the video cable from the connector...

4.16 Video board 4 Replacement Procedures 4. Remove the video board from the slot of the base assembly. Video board Figure 4-29 Removing the video board Installing the Video board To install the video board, follow the steps below and refer to Figure 4-28 to 4-29. 1. Connect the video cable to the c...

4 Replacement Procedures 4.17 GPU heat sink 4.17 GPU heat sink Removing the GPU heat sink To remove the GPU heat sink, follow the steps below and refer to Figure 4-30. 1. Remove the following screws and GPU holder . • M2 × 4S BIND screw × 2 2. Remove the GPU heat sink . GPU heat sink M2 × 4S BIND GP...

4.17 GPU heat sink 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-47 Installing the GPU heat sink To install the GPU heat sink, follow the steps below and refer to Figure 4-30. 1. Install the GPU heat sink in place. 2. Set the GPU holder on the GPU heat sink and secu...

4 Replacement Procedures 4.18 CPU heat sink/CPU 4.18 CPU heat sink/CPU Removing the CPU heat sink/CPU To remove the CPU heat sink/CPU, follow the steps below and refer to Figure 4-31 to 4-32. CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool before starting repair work...

4.18 CPU heat sink/CPU 4 Replacement Procedures 3. Remove the CPU heat sink . CAUTION: When removing the heat sink, be careful not to damage the CPU under the fin. 4. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 90 degrees with a flat-blade screwdriver. Figure 4-32 Unlocki...

4 Replacement Procedures 4.18 CPU heat sink/CPU Installing the CPU heat sink/CPU To install the CPU heat sink/CPU, follow the steps below and refer to Figure 4-31 to 4-34. 1. Make sure the cam is in the open position. 2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is ...

4.18 CPU heat sink/CPU 4 Replacement Procedures 4. Apply new grease on the CPU using a special syringe as shown in the following figure. Apply quarter of scale (0.25ml) of grease evenly on the CPU chip. When silicon grease is already applied to the CPU, wipe them off with a close in advance. CAUTION...

4 Replacement Procedures 4.19 Fan 4.19 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-35. 1. Remove the following screws securing the fan. • M2.5 × 4B FLAT HEAD screw × 2 2. Peel off the glass tape and disconnect the fan cable from the connector CN8771 on the sy...

4.19 Fan 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-53 Installing the Fan To install the fan, follow the steps below and refer to Figure 4-35. 1. Install the fan to the slot. 2. Connect the fan cable to the connector CN8771 on the system board. 3. Secure the fan ...

4 Replacement Procedures 4.20 System board/HDD cable/DC-IN jack 4 Replacement Procedures 4.20 System board/HDD cable/DC-IN jack Removing the System board/HDD cable/DC-IN jack To remove the system board/HDD cable/DC-IN jack, follow the steps below and refer to Figure 4-36 to 4-39. 1. Remove the HDD c...

4.21 LAN/Modem jack 4 Replacement Procedures 4.21 LAN/Modem jack Removing the LAN/Modem jack To remove the LAN/Modem jack, follow the steps below and refer to Figure 4-40. 1. Peel the insulators and acetate tapes . 2. Take out the modem cable and remove the LAN/Modem jack from the slot. LAN/Modem ja...

4 Replacement Procedures 4.22 PC card slot 4.22 PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-41. 1. Turn up the insulator on the back. 2. Remove the following screws and PC card slot . • M2 × 3S S-THIN HEAD screw × 2 • M2 × 8S S-THIN...

4.23 Battery lock/Battery latch/ODD latch 4 Replacement Procedures 4.23 Battery lock/Battery latch/ODD latch Removing the Battery lock/Battery latch/ODD latch To remove the battery lock/battery latch/ODD latch, follow the steps below and refer to Figure 4-42. 1. Remove the battery lock cap from the ...

4 Replacement Procedures 4.23 Battery lock/Battery latch/ODD latch 4-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Installing the Battery lock/Battery latch/ODD latch To install the battery lock/battery latch/ODD latch, follow the steps below and refer to Figure 4-42. 1. Set the spring to ...

4.24 LCD unit/FL inverter 4 Replacement Procedures 4.24 LCD unit/FL inverter Removing the LCD unit/FL inverter To remove the LCD unit/FL inverter, follow the steps below and refer to Figure 4-43 to 4-46. 1. Remove the keyboard holder . (Refer to Figure 4-12 on page 4-22.) 2. Remove the mask seals (2...

4 Replacement Procedures 4.24 LCD unit/FL inverter 5. Remove the FL inverter while peeling off the double-sided tape. FL inverter FL cable HV cable Insulator Figure 4-44 Removing the FL inverter 6. Carefully lift up the top of the LCD unit to access the LCD cable. NOTE: When lifting up the top of th...

4.24 LCD unit/FL inverter 4 Replacement Procedures CAUTION: When removing the LCD cable, be careful not to damage the connector. LCD cable Glass tape LCD unit Figure 4-45 Removing the LCD unit TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-63

4 Replacement Procedures 4.24 LCD unit/FL inverter 9. Remove the following screws and two LCD supports from the LCD. • M2 × 3S S-THIN HEAD screw × 4 M2 × 3S S-THIN HEAD LCD M2 × 3S S-THIN HEAD LCD support Figure 4-46 Removing the LCD support NOTE: 1) Be careful not to apply pressure to the ICs along...

4.24 LCD unit/FL inverter 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-65 Installing the LCD unit / FL inverter To install the LCD unit / FL inverter, follow the steps below and refer to Figure 4-43 to 4-46. 1. Set two LCD supports to the LCD and secure them with t...

4 Replacement Procedures 4.25 Touch pad 4.25 Touch pad Removing the Touch pad To removing the touch pad, follow the steps below and refer to Figure 4-47. 1. Remove the following screws securing the touch pad assembly from the back. • M2.5 × 4B FLAT HEAD screw × 2 2. Remove the touch pad cover while ...

4.25 Touch pad 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-67 Installing the Touch pad To install the touch pad, follow the steps below and refer to Figure 4-47. 1. Connect the touch pad cable to the connector on the touch pad and stick the glass tape . 2. Install...

4 Replacement Procedures 4.26 Finger print sensor board 4.26 Finger print sensor board Removing the Finger print sensor board To remove the finger print sensor board, follow the steps below and refer to Figure 4-48. 1. Remove the speaker cable from the guides. 2. Peel off the glass tape on the finge...

4.26 Finger print sensor board 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-69 Installing the Finger print sensor board To install the finger print sensor board, follow the steps below and refer to Figure 4-48. 1. Connect the finger print sensor cable to the connec...

4 Replacement Procedures 4.27 Bluetooth module 4.27 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-49. CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth...

4.27 Bluetooth module 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-71 Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-49. 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Insta...

4 Replacement Procedures 4.28 Hinge 4.28 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-50-a to 4-53. 1. Remove the LCD cable holder A while releasing the latch. LCD cable holder A Latches Figure 4-50-a Removing the LCD cable holder 4-72 [CONFIDENTIAL] TEC...

4.28 Hinge 4 Replacement Procedures 2. Remove the following screws . • M2.5x3B S-THIN HEAD screw × 2 • M2.5x4B FLAT HEAD screw × 2 3. Remove the hinge from the top cover. Hinge M2.5 × 4B FLAT HEAD M2.5 × 3B S-THIN HEAD M2.5 × 3B S-THIN HEAD Hinge Figure 4-50-b Removing the hinge from top cover TECRA...

4 Replacement Procedures 4.28 Hinge 4. Peel of the insulator on the middle frame. 5. Remove the wireless LAN and Bluetooth cables from the guides of the hinge on the back. 6. Pull out the wireless LAN and Bluetooth cables from the hole. Insulator Hole Wireless LAN and Bluetooth cables Hinge Guides F...

4.28 Hinge 4 Replacement Procedures 7. Remove the LCD cable holder B while releasing the latch. 8. Remove the following screw and earth plate . • M2 × 4B S-THIN HEAD screw × 1 9. Remove the following screw securing the hinge (left). • M2.5 × 4S Tapping screw × 1 10. Remove the hinge (left) while sli...

4 Replacement Procedures 4.28 Hinge 12. Peel off the insulator and remove the following screw securing the hinge (right). • M2.5 × 4S Tapping screw × 1 M2.5 × 4S Tapping Hinge (right) Insulator Figure 4-53 Removing the hinge Installing the Hinge To install the hinge, follow the steps below and refer...

4 Replacement Procedures 4.29 Speaker 4.29 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-54. 1. Take out the speaker cable and right speaker from the slot. (The speaker cable is stuck to the base at one point with a double-sided tape ) 2. Peel off t...

4.29 Speaker 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-79 Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-54. 1. Install the left speaker into the slots and pass the speaker cables along the guides . 2. Install the rig...

4 Replacement Procedures 4.30 Wireless LAN antenna/Bluetooth antenna 4.30 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-55. 1. Remove the nine acetate tapes...

4.30 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-81 Installing the Wireless LAN antenna/Bluetooth antenna To install the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-55. 1. Install the ...

4 Replacement Procedures 4.31 LCD cover latch 4.31 LCD cover latch Removing the LCD cover latch To remove the LCD cover latch, follow the steps below and refer to Figure 4-56. 1. Remove the LCD cover cap while pushing three latches from the LCD cover latch side. 2. Remove the LCD cover latch . Be ca...

4.32 Fluorescent Lamp 4 Replacement Procedure TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-83 4 4.32 Fluorescent Lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate proce...

4 Replacement Procedure 4.32 Fluorescent Lamp 4.32.1 Replacing the 14.1-inch XGA Samsung Fluorescent Lamp CAUTION: When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module...

4.32 Fluorescent Lamp 4 Replacement Procedure TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-87 Assembling the 14.1-inch XGA Samsung Fluorescent Lamp To assemble the 14.1-inch XGA Samsung fluorescent lamp, follow the opposite steps for disassemble.

Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] App-iii Appendix Contents Appendix A Handling the LCD Module ...........................................................................A-1 Appendix B Board Layout ...........................................................................

Appendices App-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) C.21 CN5300 DVI/TV interface connector (40-pin)................................................... C-21 C.22 CN8800 DC-IN connector (4-pin) ...................................................................... C-22 C.23 CN8810 1...

Appendix A Handling the LCD Module Appendices Appendix A P Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module...

Appendix B Board Layout Appendices Appendix B Board Layout B.1 System Board (FDBGS*) Front View Figure B-1 System board (FDBGS *) layout (front) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] B-1

Appendices Appendix B Board Layout B-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table B-1 System board (FDBGS*) ICs and connectors (front) Number Name CN4100 Network interface connector CN8810 Main Battery connector CN8800 DC-IN connector CN3011 Modem relay connector CN5080 RGB connector...

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-1 Appendix C Appendix C Pin Assignments System board C.1 CN1400 SO-DIMM0 connector (200-pin) Table C-1 SO-DIMM0 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MR0R9-B0V I 2 GND -...

Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) GF Board C.36 CN9540 System board interface connector (8-pin) Table C-36 System board interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 NC - 2 NC - 3 E3V - 4 FGSPON-S3N I 5 GND...

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-29 GR Board C.37 CN9610 System board interface connector (20-pin) Table C-37 System board interface connector (20-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 TV-GND - 2 TVY-PXP O 3 TVC-PXP O 4 TV-...

Appendix D Keyboard Scan/Character Codes Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] D-1 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 0...

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc Refer to table 2-2...

Appendix D Keyboard Scan/Character Codes Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A ...

Appendix E Key Layout Appendices Appendix E Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.2 United States (US) Keyboard Figure E-2 US keyboard TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] E-1

Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring diagrams F.1 Serial Port Wraparound Connector Figure F-1 Serial port wraparound connector F.2 LAN Loopback Connector Figure F-2 LAN loopback connector TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] F-1

Appendix G BIOS rewrite procedures Appendices Appendix G Appendix G BIOS rewrite procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: ‰ BIOS/EC/KBC rewriting disk for the computer that has re...

Appendix H EC/KBC rewrite procedures Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the follow...

Appendix I Reliability Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] I-1 Appendix I Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) MTBF 5,337