Toshiba DKA-AG-SYSTEMVD - Manuals

Strata DK System Administrator Guide 5/00 iii Introduction This guide is designed for the System Administrator of the following Strata DK systems: ♦ DK14 ♦ DK16e and DK16 ♦ DK40i and DK40 ♦ DK424i, DK424 and DK280 (Release 3 and above) This guide provides instructions for assigning the user names th...

Introduction Equipment Notes iv Strata DK System Administrator Guide 5/00 Equipment Notes ♦ Most of the operations in this guide require a Liquid Crystal Display (LCD) digital telephone at the System Administrator’s work station. ♦ Typically, use the station with [PDN] 10, 100, or 200 to perform the...

Introduction Conventions Strata DK System Administrator Guide 5/00 v Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention ...

Introduction Action/Response Table vi Strata DK System Administrator Guide 5/00 Action/Response Table Important Notes ♦ Because feature buttons are flexible and must be programmed by a system installer, your telephone may not have all of the buttons mentioned in this guide. ♦ Use the button if your ...

Introduction Related Documents and Media Strata DK System Administrator Guide 5/00 vii Related Documents and Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. To find the most current version, check the version/date in the Publication Information...

Introduction Related Documents and Media viii Strata DK System Administrator Guide 5/00 ♦ Hospitality Management Information System (HMIS) General Description ♦ Hospitality Management Information System (HMIS) User Guide ♦ Strata DK Library CD-ROM For authorized users, Internet site FYI ( http://fyi...

Strata DK System Administrator Guide 5/00 1 Setting System Parameters 1 For security reasons, you can add, delete or change system parameters. Make sure your system is programmed so that you can change these parameters from your telephone. The parameters discussed in this chapter are given in alphab...

Setting System Parameters Auto Attendant 2 Strata DK System Administrator Guide 5/00 Auto Attendant The Auto Attendant feature tells the system where to direct incoming Auto Attendant calls. The Strata DK built-in Auto Attendant is licensed by Dytel, Inc. under United States Patent No. 4,975,941. Tw...

Setting System Parameters Auto Attendant Strata DK System Administrator Guide 5/00 3 System Auto Attendant Dialing Plan The Auto Attendant dialing plan is assigned in system programming. Use Table 1 to record your system Auto Attendant dialing plan. Toshiba recommends using single digits. (See Table...

Setting System Parameters Auto Attendant 4 Strata DK System Administrator Guide 5/00 When calling the Auto Attendant, callers can access DISA by dialing . Toshiba recommends that you do not include this information in the Auto Attendant announcement. CAUTION! Make sure that your system DISA security...

Setting System Parameters Direct Inward System Access (DISA) Security Code Strata DK System Administrator Guide 5/00 5 Direct Inward System Access (DISA) Security Code The Direct Inward System Access feature is used when calling into your system from the outside. This feature is available on certain...

Setting System Parameters Emergency 911 Calls 6 Strata DK System Administrator Guide 5/00 ➤ To cancel the DISA security code CAUTION! If the DISA security is canceled, outgoing unrestricted CO Line access is available to anyone calling in on a DISA line or built-in Auto Attendant. Emergency 911 Call...

Setting System Parameters Emergency 911 Calls Strata DK System Administrator Guide 5/00 7 ➤ To make an Emergency 911 call 1. Press [DN] + The [PDN] releases from the internal connection and seizes the CAMA trunk. Note Once a 911 call is started, most other buttons/keys on a telephone are disabled to...

Setting System Parameters Emergency 911 Calls 8 Strata DK System Administrator Guide 5/00 Emergency Calling from the Attendant Console The PC attendant console and the DK attendant console can be programmed make E911 calls two different ways, by using either CO line buttons or the INT button to init...

Setting System Parameters Night Transfer Strata DK System Administrator Guide 5/00 9 Night Transfer Incoming calls to your system can be made to route and ring different destinations, based on either two- or three-call routing (ringing) patterns (set in system programming). The Night Transfer LED in...

Setting System Parameters Night Transfer 10 Strata DK System Administrator Guide 5/00 ➤ To assign or change Night Lock/Unlock Password 1. Press a [DN] + ; (X = Tenant 1~Tenant 4 CO line groups), with the handset on-hook. The LCD prompts you to enter a four-digit password. 2. Enter a four-digit passw...

Setting System Parameters Night Transfer Strata DK System Administrator Guide 5/00 11 Night Transfer Lock Mode After setting the 1LJKW7UDQVIHU button into the desired ring mode (Day/Day2/ Night), you can lock Night Transfer using the accompanying steps below. ➤ To set the system in Night Lock Mode 1...

Setting System Parameters Setting Date/Time/Day 12 Strata DK System Administrator Guide 5/00 Setting Date/Time/Day This operation is possible from the Administrator station or attendant consoles and enables you to set the date, time, and day. ➤ To set the date ➤ To set the time 1. Press a [DN] + , w...

Setting System Parameters Setting Date/Time/Day Strata DK System Administrator Guide 5/00 13 ➤ To set the day of the week 3. Press 5HGLDO . You hear a confirmation tone. 4. Press 6SNU . The telephone returns to the idle mode. 1. Press a [DN] + , with the handset on-hook. You hear a confirmation tone...

Setting System Parameters Soft Keys 14 Strata DK System Administrator Guide 5/00 Soft Keys ➤ To turn Soft Keys on ➤ Press 0RGH + . ➤ To turn Soft Keys off ➤ Press 0RGH + . Important! The LCD examples in this guide are shown with Soft Keys turned OFF. If your telephone has Soft Keys turned ON, the di...

Setting System Parameters Station Relocation Strata DK System Administrator Guide 5/00 15 Automatic Relocation This function enables you to physically move a telephone from one location to another while maintaining all of the telephone’s programmed features. Use the “Telephone Location Record” on Pa...

Setting System Parameters Station Relocation 16 Strata DK System Administrator Guide 5/00 Relocation by Special Dial This option enables two station numbers and their features to be exchanged with or without physically relocating the telephones. The exchange takes place through the use of special di...

Setting System Parameters Station Relocation Strata DK System Administrator Guide 5/00 17 ➤ To relocate (swap) Station A and B 1. From Station A, press a [DN] + 111 ( 111 = [DN] of Station B). You hear confirmation tone. Station A now has the buttons and features of Station B and vice versa. 2. From...

Setting System Parameters System Messages, Names and Memos 18 Strata DK System Administrator Guide 5/00 System Messages, Names and Memos You can write or edit station LCD messages, names or numbers. ➤ To write LCD messages, names, or numbers 1. Access message/ memo/name displays. When you select a m...

Setting System Parameters System Messages, Names and Memos Strata DK System Administrator Guide 5/00 19 User LCD Name/Number Display Once you store names and numbers in the system memory for each station or device, they can display on the station’s LCD while idle and at other stations’ LCDs when the...

Setting System Parameters System Messages, Names and Memos 20 Strata DK System Administrator Guide 5/00 ➤ To enter name/number information for your telephone ➤ To clear name/number display. 1. Press [DN] + . Current information displays on the lower line of the LCD. 2. Enter up to 16 alphanumeric ch...

Setting System Parameters System Messages, Names and Memos Strata DK System Administrator Guide 5/00 21 ➤ To erase name/number display ➤ To enter name/number information for other stations/devices 1. Press a [DN] + . Current information displays on the lower line of the LCD. 2. Press in the alpha mo...

Setting System Parameters System Messages, Names and Memos 22 Strata DK System Administrator Guide 5/00 ➤ To erase other station name/number displays ➤ From the Administrator station, repeat Steps 1~6 of the previous procedure and press , in the alpha mode in Step 6. 6. Enter up to 16 alphanumeric c...

Setting System Parameters System Speed Dial Numbers Strata DK System Administrator Guide 5/00 23 System Speed Dial Numbers System Speed Dial telephone numbers can be stored in the system memory by the Administrator station only. ➤ To store a feature or System Speed number in a System Speed Dial Code...

Setting System Parameters Speed Dial—Advanced Features 24 Strata DK System Administrator Guide 5/00 Accessing the Stored Number Note Write down the Speed Dial codes and telephone numbers for future reference. Speed Dial—Advanced Features Feature Access Codes You can program 6' (Speed Dial) buttons w...

Setting System Parameters Speed Dial—Advanced Features Strata DK System Administrator Guide 5/00 25 Important! ● Do not lift the handset. ● If you do not enter the entire sequence within a specified time (set in system programming for either one or three minutes), the operation times out and your te...

Setting System Parameters Speed Dial—Advanced Features 28 Strata DK System Administrator Guide 5/00 Speed Dial Pause and Flash Storage Some Speed Dial numbers may require a pause (long or regular) or hookflash be included (e.g., tone delay requires a pause at the beginning of a Speed Dial number). S...

Setting System Parameters Speed Dial—Advanced Features 30 Strata DK System Administrator Guide 5/00 Linked Speed Dial Example Note Your system must be programmed for “Toll Restriction Override by System Speed Dial” to allow this example. ➤ To store a CO line access code plus a long distance carrier ...

Setting System Parameters Speed Dial—Advanced Features Strata DK System Administrator Guide 5/00 31 ➤ To use the new link ➤ From any station, press 6SHHG'LDO + or press 6' ( ) button if available on the calling station. The telephone automatically dials to access a CO line, then the carrier access c...

Setting System Parameters Speed Dial—Advanced Features 32 Strata DK System Administrator Guide 5/00 4. Enter up to 12 alphanumeric characters, (see the figure at the right) using the station keypad. 5. Press 0RGH . 6. Press [PDN], then enter the desired CO line access code, plus the telephone number...

Setting System Parameters Speed Dial—Advanced Features Strata DK System Administrator Guide 5/00 33 ➤ To view and/or dial a Speed Dial number ➤ To check a Speed Dial number 1. Press 0RGH + XXX . The Speed Dial number appears with a name or memo. XXX = Personal or System Speed Dial Codes. See Table 8...

Setting System Parameters Toll Restriction Override/Traveling Class Codes 34 Strata DK System Administrator Guide 5/00 Toll Restriction Override/Traveling Class Codes As a System Administrator, you can add or change Toll Restriction Override codes. When a station dials these override codes, after ac...

Setting System Parameters Toll Restriction Override/Traveling Class Codes Strata DK System Administrator Guide 5/00 35 ➤ To delete toll restriction override or traveling class codeVerified Account Codes 4. Press 5HGLDO . You hear a confirmation tone. The code is stored in memory. Notes ● When making...

Setting System Parameters Verified Account Codes 36 Strata DK System Administrator Guide 5/00 Verified Account Codes Adding, deleting, or changing Verified Account Codes can be done at designated stations only. The privileged stations are assigned by the system programmer. ➤ To add or change verifie...

Setting System Parameters Verified Account Codes Strata DK System Administrator Guide 5/00 37 ➤ To delete verified account codes 1. Press [DN] + . You hear a confirmation tone. 2. Enter the three-digit verified account code reference number ( ~ ) or ( ~ ) to be deleted. You hear a confirmation tone....

Strata DK System Administrator Guide 5/00 39 Access Codes A This appendix contains access codes for outside Speed Dial numbers, CO lines, Paging Group and Paging Zone Codes. CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a &2 or /LQH butto...

Access Codes Feature Access Codes 40 Strata DK System Administrator Guide 5/00 ➤ To access a line ➤ Press [PDN] + CO Line Access Code ( Table 5 ). Notes ● 9 accesses LCR or general line group. ● a accesses line groups 1~16, respectively. ● a accesses individual lines 1~200, respectively. Feature Acc...

Access Codes Paging Group Codes Strata DK System Administrator Guide 5/00 41 Paging Group Codes Your telephone can be assigned to page group(s). Telephones can be a member of more than one group and each group can have as many as 120 stations. Station users can access each group separately by dialin...

Access Codes Speed Dial Access Codes 42 Strata DK System Administrator Guide 5/00 Speed Dial Access Codes The number of station and system speed dial numbers available to you depends on the size of your company’s telephone system. Check with your System Administrator to find out which codes apply to...

Strata DK System Administrator Guide 5/00 43 Directories/Record B User Name/Number Directory Name/Numbers are limited to 16 alphanumeric characters and are displayed on the top row or idle LCD stations and the bottom row of called LCD stations. This directory is provided for the Administrator statio...

Directories/Record Speed Dial Memo Directory 44 Strata DK System Administrator Guide 5/00 Station #: __________ Speed Dial Memo Directory Speed Dial memos are limited to 12 characters for the memo (top row of LCD) and 16 digits/pauses for the dial number (bottom row of LCD). This directory is provid...

Directories/Record Telephone Location Record Strata DK System Administrator Guide 5/00 45 Telephone Location Record ➤ To view [PDNs], port numbers (physical and logical), and [DNs] of LCD telephones Note It is recommended that each location, [PDN], and user name are recorded in the table provided be...

Strata DK System Administrator Guide 5/00 47 Index A about this book conventions, v important notes, vi organization, iv related documents, vii access codes CO line, 39 feature, 24 speed dial, 42 access DISA, 4 account codes revision, 34 verified, 35 , 36 auto attendant, 1 , 4 announcement recording...