Teledex IP250DVoIP - Manuals

Page 2 - Teledex IP250D User’s Guide SIP/MGCP; ii; IMPORTANT SAFETY INSTRUCTIONS

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 ii SAFETY IMPORTANT SAFETY INSTRUCTIONS WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCETHE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING THE FOLLOWING:1. READ AND UNDERSTAND...

Page 3 - iii; REQUIREMENTS OF PART 15 - FCC RULES; This product complies with the following CE requirements:

Teledex IP250D User’s Guide SIP/MGCP NOTICES iii REQUIREMENTS OF PART 15 - FCC RULES NOTE: This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful i...

Page 4 - iv; Contents

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 iv TABLE OF CONTENTS Contents 1 Introduction to the IP250D VoIP Network Terminal 1 1.1 THE IP250D WORKS LIKE A TELEPHONE 1 1.2 TWO LINES 2 1.3 THE NETWORK 2 1.4 THE CALL CONTROL SERVER 2 1.5 THE NETWORK OR SYSTEM ADMINISTRATOR 2 2 Installi...

Page 6 - Introduction to the Teledex IP250D VoIP Network Terminal; VoIP; means; Voice over Internet; THE IP250D WORKS LIKE A TELEPHONE

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 1 INTRODUCTION TO THE IP250D 1 Introduction to the Teledex IP250D VoIP Network Terminal The Teledex IP250D VoIP network terminal is very similar to a modern business desktelephone. Instead of using telephone lines, it connects to the offic...

Page 7 - THE CALL CONTROL SERVER; WARNINGS; WARNING

Teledex IP250D User’s Guide SIP/MGCP INSTALLING THE IP250D 2 1.2 TWO LINES The IP250D can handle one or two calls simultaneously, much like a standard “two-line”analog or digital telephone. However, there is only one line (or cable) connecting theIP250D to the network. 1.3 THE NETWORK Instead of tel...

Page 8 - CONNECTING THE HANDSET; on

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 3 INSTALLING THE IP250D 2.2 UNPACKING THE IP250D The IP250D VoIP network terminal package contains several components: • The main base unit, sometimes referred to as the keyset• A handset for use during conversations• A desk/wall mount bra...

Page 9 - ARRANGING THE IP250D ON THE DESK; Two types of headsets may be connected to the IP250D:

Teledex IP250D User’s Guide SIP/MGCP INSTALLING THE IP250D 4 Caution: The cable from the network wall jack must be connected to the connector markedSW, and if there is a PC, it must be connected to the connector marked PC, otherwise theIP250D will not function. 2.6 ARRANGING THE IP250D ON THE DESK R...

Page 10 - Note the following web browser requirements:

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 5 CONFIGURING THE IP250D 3 Configuring the IP250D Once the IP250D has been unpacked, set up on the desk (or mounted to a wall), andconnected to the network, the network administrator should be notified that the unit isready for network con...

Page 11 - LAN CONFIGURATION; SAVE LAN SETTINGS; to save the network settings.; VLAN TAG AND PRIORITY TAG; MGCP CONFIGURATION; If the device is running the MGCP protocol, select; MGCP; from the menu. This will

Teledex IP250D User’s Guide SIP/MGCP CONFIGURING THE IP250D 6 3.2 LAN CONFIGURATION The LAN Configuration page allows configuration of the device’s local network settings.Sub-pages are available to configure the LAN Interface settings. 3.2.1 LAN Interface Settings This sub-page allows the user to co...

Page 12 - SAVE MGCP SETTINGS; to save the new values. Reset the unit to have the; SETTINGS; to save the new values.

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 7 CONFIGURING THE IP250D 3.3.1 MGCP Settings This sub-page allows configuration of the MGCP server and device endpoint settings.Enter the address and port number of the MGCP Call Agent. The address may be an IPaddress or the name of the se...

Page 13 - SIP CONFIGURATION

Teledex IP250D User’s Guide SIP/MGCP CONFIGURING THE IP250D 8 3.3.3 Handset Settings This sub-page allows configuration of the MGCP IP Phone display and function keysettings. If you want the IP phone’s extension number to be displayed on the LCD duringidle operation, enter the phone’s extension numb...

Page 14 - CODEC CONFIGURATION

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 9 CONFIGURING THE IP250D 3.4.3 VLAN Settings To enable VLAN for SIP and audio traffic, set the VLAN TAG and PRIORITY TAG . Press SAVE VOIP VLAN SETTINGS to save the VLAN settings. Reset the unit to have the new settings take effect. 3.5 CO...

Page 15 - DOWNLOAD CONFIGURATION; to initiate the TFTP download process.; RESET CONFIGURATION; to reset

Teledex IP250D User’s Guide SIP/MGCP CONFIGURING THE IP250D 10 3.6.3 SNMP Settings This sub-page is used for configuring the device’s SNMP server. Configure the SNMPTrap Host IP address and community, the SNMP read and write community parameters,and the SNMP System Description and System Object ID p...

Page 16 - INCOMING CALL NOTIFICATION; chosen for internal and external calls.; HANDSET; or

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 11 USING THE IP250D 4 Using the IP250D This section describes how to use the IP250D. The references and actions associated tothe "LINE 1", "LINE 2" keys and LEDs apply to the SIP version of the IP250D only.The "LINE 1&#...

Page 17 - HEADSET –

Teledex IP250D User’s Guide SIP/MGCP USING THE IP250D 12 HEADSET – For a SIP version phone only, the user may receive a call using the headset by pressing the LINE 1 or LINE 2 key corresponding to the new call when a headset is plugged in and the handset is down. The IP phone hardware accommodates t...

Page 18 - PROGRAM; key immediately afterward.; TERMINATING A CALL; • If using a headset, the call may be terminated by pressing the; HEADSET AND SPEAKERPHONE USAGE; key while on the handset, and then putting

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 13 USING THE IP250D The volume of the handset can be increased or decreased by pressing the up or downvolume keys. The volume buttons adjust the volume for the currently active call. Thevolume settings may be saved for future calls by sett...

Page 19 - HOLD AND MULTIPLE LINES; HOLD

Teledex IP250D User’s Guide SIP/MGCP USING THE IP250D 14 the handset down, or by pressing the SPKR/HSET key, or the LINE 1 or LINE 2 keys to initiate or receive the call while the handset is on hook. The audio channel is routed to the speakerphone if the headset is not plugged in, and tothe headset ...

Page 21 - TRANSFERRING A CALL

Teledex IP250D User’s Guide SIP/MGCP USING THE IP250D 16 • If a call arrives on line 1 while a conversation is being conducted on line 2, the conversation on line 2 may be terminated by hanging up the call. After the call online 2 has been terminated, the phone begins using the normal ring tone for ...

Page 22 - MAKING CONFERENCE CALLS

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 17 USING THE IP250D 4.13 MAKING CONFERENCE CALLS During a call, press the CONF key. This will automatically select a new line and place the original party on hold. Dial the second party; when they are connected, press the CONF key to add t...

Page 23 - Troubleshooting and Care; This section covers troubleshooting and caring for your IP250D.; BASIC TROUBLESHOOTING MEASURES; There is no LED or display activity at power on.; NETWORK TROUBLESHOOTING

Teledex IP250D User’s Guide SIP/MGCP TROUBLESHOOTING AND CARE 18 5 Troubleshooting and Care This section covers troubleshooting and caring for your IP250D. 5.1 BASIC TROUBLESHOOTING MEASURES If the IP250D does not seem to function as expected, there are several troubleshootingtechniques that may be ...

Page 24 - The device’s Web pages are not accessible.

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 19 TROUBLESHOOTING AND CARE SYMPTOM: The device’s Web pages are not accessible. SOLUTION A: Ensure that the ethernet cable connection is secure, and that the link indicators at both ends of the ethernet cable are active. SOLUTION B: Try pi...

Page 25 - There is no dial tone when the phone is picked up.; SOLUTION E

Teledex IP250D User’s Guide SIP/MGCP TROUBLESHOOTING AND CARE 20 SYMPTOM: I’ve forgotten the IP address of the device, and hence cannot reach it via my web browser. SOLUTION : See Appendix A for instructions on how to determine the IP address of the phone. 5.4 MGCP-SPECIFIC ISSUES SYMPTOM: There is ...

Page 26 - The Downloader Application; EXECUTING THE DOWNLOADER APPLICATION; The downloader application may be executed in one of three ways:; USING THE DOWNLOADER APPLICATION

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 21 THE DOWNLOADER APPLICATION 5.6 CLEANING THE IP250D Dust or deposited materials caused by normal handling of the IP250D handset or keysetshould be removed occasionally to ensure optimal performance. Use a soft cloth moistenedwith water t...

Page 27 - Appendix A: Determining the IP Address; Appendix B: Safe Bootup Modes

Teledex IP250D User’s Guide SIP/MGCP APPENDICES 22 If the main application is executing at the time, the device will automatically rebootitself into the downloader mode and begin the download process. If the downloaderapplication is executing at the time, the download process will begin. The downloa...

Page 28 - ’SAFE’ MODES ON AN IP PHONE; continue holding down the; Appendix C: Restoring Factory Defaults; DEFAULTS RESTORED; will be

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 23 APPENDICES Once the downloader application is running, the unit’s web page will display downloaderoptions only, and not application choices such as protocol (SIP or MGCP) and audiocodecs. In any of the above safe modes, VLAN will be dis...

Page 29 - 0 Appendix D: Dial Plans; The timer

Teledex IP250D User’s Guide SIP/MGCP APPENDICES 24 10 Appendix D: Dial Plans The IP Phone SIP code will allow provisioning (via web browser) of the dial plan. A dialplan gives the unit a map to determine when a complete number has been entered andshould be passed to the gatekeeper for resolution int...

Page 30 - SAMPLE DIAL PLANS; Dial plan is; 1 Appendix E: Tone and Ring Cadence Configuration; TONE CONFIGURATION

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 25 APPENDICES 10.1 SAMPLE DIAL PLANS Simple Dial PlanAllows dialing of seven (7) digit numbers (e.g. 5551234) or an operator on 0 . Dial plan is (0T|xxxxxxx) Non-Dialed Line Dial PlanAs soon as handset is lifted, the unit contacts the gate...

Page 31 - EXAMPLE TONE CONFIGURATIONS

Page 32 - RING CADENCE CONFIGURATION; EXAMPLE RING CADENCE CONFIGURATION; For the ring cadence pattern above, the configuration would be:; The Bellcore standard ring cadence patterns are:; NAME VALUE

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 27 APPENDICES 11.2 RING CADENCE CONFIGURATION Using the above notation, the BNF description for the ring cadence patterns is as follows: Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | &...

Page 33 - CYCLE; 2 Appendix F: IP250D Product Specifications; Compatible with SIP, MGCP protocols

Teledex IP250D User’s Guide SIP/MGCP APPENDICES 28 RING_2 [ON(400),OFF(200)]2,ON(800),IDLE(4000),R RING_3 ON(300),OFF(200),ON(1000),OFF(200),ON(300),IDLE(4000),R RING_4 ON(500) RING_5 RING_6 RING_7 RING_8 RING_9 200MS 00MS 200MS 100MS 400MS 4000MS 200MS 300MS 200MS 100MS 400MS 4000MS CYCLE 12 Append...

Page 34 - Uplink to network and switch; 3 Appendix G: Product Support

Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60 29 PRODUCT SPECIFICATIONS DISPLAY LCD, 3 lines x 16 characters, backlit INDICATORS LEDs: Message Waiting, Line 1, Line 2, Conference, Mute, Speaker / Headset NETWORK CONNECTION Ethernet 10/100BaseT, RJ-45 connector, 2 ports: - Uplink to ne...