Tektronix Phasershare Printer - Manuals

vi PhaserShare Networking Manual 16 Resetting the Printer Resetting the printer: PhaserLink Printer Management Software 167Resetting your printer using the Apple Printer Utility 168 17 FTP Interface Index

PhaserShare Networking Manual 1 Chapter 1 Network Printing with Tektronix Color Printers This manual provides information for system administrators and others who need to install Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers equipped with PhaserShare Series B network interfac...

2 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers PhaserShare Series B network interface The Phaser 840, 740, 780, and 360 printers support the PhaserShare Series B network interface. These printers are equipped with a built-in PhaserShare Series B network interface wi...

4 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Environments supported Tektronix Phaser printers are compatible with mixed PC, Macintosh, and UNIX environments. The printer automatically switches between the printer ’s ports and network protocols to service all compu...

6 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Network installation overview The printer’s Configuration Page Your printer can generate a Configuration Page that lists the following information: ■ General printer information, including TekColor settings ■ Communicat...

PhaserShare Networking Manual 7 Network Printing with Tektronix Color Printers 1 Printing a Configuration Page: Phaser 840 front panel 1. When the front panel displays READY TO PRINT , press the down-arrow button until Menu is highlighted. Press Select. 2. Press the down-arrow button until Printer C...

8 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers How to tell which protocols are enabled All protocols can be enabled and disabled. The Configuration Page reports which protocols are enabled. If a protocol is enabled, the field for that protocol lists the current para...

PhaserShare Networking Manual 9 Network Printing with Tektronix Color Printers 1 Obtaining networking software for Phaser 360 printers You obtain the networking software from the CD-ROM by running the installer: 1. Locate and run the installer on the printer ’s CD-ROM. On a PC, the file is SETUP.EXE...

10 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Support for DOS systems For information on installing Tektronix printers in DOS environments, see the printer ’s CD-ROM. They contain PostScript utility files that can be sent to the printer for network configuration i...

PhaserShare Networking Manual 11 Chapter 2 PhaserShare Series B Network Interfaces PhaserShare Series B network cards work with the Phaser 840, 740, 780, and 360 printers. Printers that work with PhaserShare Series B network cards have a built-in PhaserShare Series B Ethernet interface on the rear p...

12 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces Ethernet connections and indicators The printer’s built-in Ethernet connector The printer ’s built-in Ethernet connector has the following connections and indicators: 1. LINK indicator (Phaser 360 only); on indicates a workin...

PhaserShare Networking Manual 13 PhaserShare Series B Network Interfaces 2 Ethernet cables and termination N O T E To fully comply with EMI specifications, the use of shielded or screened cables may be required. “Shielded” describes IBM-defined cables used with the DB-9 connector. “Screened” describ...

14 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces PhaserShare Series B Token Ring card The PhaserShare Series B Token Ring port conforms to the IEEE 802.5 standard. With the PhaserShare Series B Token Ring card, you can connect the printer directly to a Token Ring network us...

PhaserShare Networking Manual 15 PhaserShare Series B Network Interfaces 2 Ring speed jumper The Token Ring card is equipped with a single three-pin jumper to set the ring speed. There are two settings: 4 Mbps and 16 Mbps. N O T E If you received your printer with the Token Ring card already install...

16 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces Token Ring configuration You can set the Token Ring Frame Routing from the printer ’s front panel. When you have the Frame Routing set, you may want to set other Token Ring parameters. See “How to configure Token Ring paramet...

PhaserShare Networking Manual 17 PhaserShare Series B Network Interfaces 2 Setting Frame Routing from the Phaser 780 printer front panel When the Token Ring card is installed in the printer, you can set the Frame Routing from the printer ’s front panel. The choices are Transparent (no source routing...

PhaserShare Networking Manual 19 PhaserShare Series B Network Interfaces 2 How to configure Token Ring parameters: ■ On UNIX systems, you can use the script config-TokenRing , provided with the printer ’s network utilities software. See the next topic, “Using the config-TokenRing script”. ■ On PCs, ...

20 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces 6. Make an entry into the host’s ARP (Address Resolution Protocol) table defining the printer ’s Printer Name/Token Ring address pair. In general, this requires a command corresponding to one of the following syntax examples:...

22 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces PhaserShare Series B LocalTalk card With the PhaserShare Series B LocalTalk card, you can connect the printer to a LocalTalk network. Both the LocalTalk connection on the card and the Ethernet connector on the printer ’s rear...

PhaserShare Networking Manual 23 PhaserShare Series B Network Interfaces 2 LocalTalk connectors and cables LocalTalk connectors and cables are available through your local reseller. This illustration shows two commonly used types of LocalTalk connectors: 1. Self-terminating connector 2. Connector th...

PhaserShare Networking Manual 25 Chapter 3 EtherTalk, LocalTalk, and TokenTalk Configuration Before you begin Before you begin the configuration, complete the following steps: ■ Your printer should be set up, connected to the network, and turned on. See your printer ’s user documentation for informa...

26 PhaserShare Networking Manual 3 EtherTalk, LocalTalk, and TokenTalk Configuration Finding the printer’s name in the Chooser 1. From the Apple menu, select Chooser. 2. In the upper-left corner of the Chooser, find the driver icon. (If the driver icon does not appear in the Chooser, install the pri...

PhaserShare Networking Manual 27 EtherTalk, LocalTalk, and TokenTalk Configuration 3 Changing the printer’s name (optional) There are three ways to change the printer ’s name: ■ Use the Apple Printer Utility ; see “Changing the printer ’s name: Apple Printer Utility” on page 28. ■ With a TCP/IP conn...

28 PhaserShare Networking Manual 3 EtherTalk, LocalTalk, and TokenTalk Configuration Changing the printer’s name: Apple Printer Utility 1. Locate the Apple Printer Utility , included with your printer ’s network utilities software. 2. Double-click the Apple Printer Utility icon; the Printer Selector...

30 PhaserShare Networking Manual 3 EtherTalk, LocalTalk, and TokenTalk Configuration Troubleshooting If the printer is not in the Chooser, use the following troubleshooting procedure. 1. Check that the Configuration Page shows a printer name, a node number, and a zone. ■ If there is no node number, ...

PhaserShare Networking Manual 31 Chapter 4 Novell NetWare Configuration The printer’s NetWare interface The printer ’s NetWare interface supports the Print Server (PSERVER) operating mode. Under the NetWare networking model, print jobs are stored in queues (directories) on a file server. A print ser...

32 PhaserShare Networking Manual 4 Novell NetWare Configuration Other features The printer ’s NetWare interface supports up to 32 queues and eight file servers in any combination when in bindery mode. No additional VAPs (Value Added Procedures), NLMs (Network Loadable Modules), or TSRs (Terminate St...

PhaserShare Networking Manual 33 Novell NetWare Configuration 4 Configuration software for NetWare Windows software ■ PhaserShare Administrator (Tektronix). Use this application to configure the printer and the network when using NetWare 3.x and 4.x. ■ NWAdmin (Novell). Use this utility to manage ex...

34 PhaserShare Networking Manual 4 Novell NetWare Configuration Using the PhaserShare Administrator Quick Configuration Wizard Log on to the file server NetWare 3.x. Log on to the default NetWare file server as SUPERVISOR or SUPERVISOR equivalent. Many of the operations performed using the PhaserSha...

PhaserShare Networking Manual 35 Novell NetWare Configuration 4 Select a print server In the Main window Printer List, click the print server name/printer name. N O T E If the printer does not show up in the list of available printers, there could be a network hardware problem, an incorrect frame ty...

36 PhaserShare Networking Manual 4 Novell NetWare Configuration Information needed for NDS connections ■ Specify the current Directory Services Tree; (the tree where the print server will reside). ■ Specify the current Directory Services Context. (the location in the directory services tree where th...

PhaserShare Networking Manual 37 Novell NetWare Configuration 4 Testing from the PhaserShare Administrator The following steps provide a simple test of the Administrator: 1. Click Search Options. 2. In the Search Options dialog box, click the following radio buttons: a. Sort by: Print Server Name b....

38 PhaserShare Networking Manual 4 Novell NetWare Configuration Cannot submit job to a queue Use the NWAdmin to verify that the user is a queue user. 1. Log in as ADMIN and launch the NWAdmin utility. Browse the directory services tree to the location of the print queue object for this printer. Doub...

PhaserShare Networking Manual 39 Novell NetWare Configuration 4 3. Verify that there was an available connection slot for the printer. Since the printer consumes a login connection, the file server may need an available connection for the printer to log in. 4. Verify that the password the printer sa...

40 PhaserShare Networking Manual 4 Novell NetWare Configuration Setting IPX frame types from the front panel Setting IPX frame types: Phaser 840 1. When the front panel displays READY TO PRINT , press the down-arrow button until Menu is highlighted. Press Select. 2. Press the down-arrow button until...

PhaserShare Networking Manual 41 Novell NetWare Configuration 4 3. Enable or disable the frame type: a. Press ----> until the frame type you want is displayed. b. Press Menu to display the current status of the frame type: Enabled or Disabled. c. Press ----> until the frame type is either Enab...

PhaserShare Networking Manual 43 Chapter 5 PhaserShare Administrator Software for NetWare Networks PhaserShare Administrator software makes your Tektronix color printer easier to use in a NetWare environment. It provides network administrators with printer management capabilities, job accounting inf...

44 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks NetWare configuration with the PhaserShare Administrator The PhaserShare Administrator allows you to configure and administer your Tektronix printer and the queues it services, while providing functionality no...

PhaserShare Networking Manual 45 PhaserShare Administrator Software for NetWare Networks 5 Installation methods The installer supports the following installation methods: ■ Standard install. This is the recommended installation method; it copies the necessary files to your workstation’s hard disk. A...

46 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Using the PhaserShare Administrator Launching the PhaserShare Administrator 1. Log in to a file server as SUPERVISOR or ADMIN. 2. Start Windows. 3. The installer places (by default) the PhaserShare Administrat...

48 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Specifying search options: the Search Options dialog box 1. In the Main window, click Search Options; this displays the Search Options dialog box. If you are logged on to an NDS file server, these buttons are ...

PhaserShare Networking Manual 49 PhaserShare Administrator Software for NetWare Networks 5 2. Choose a Select by option to limit the number of printers in the list, or choose a Sort by option to present all the printers in a particular order. Choose only one select or sort option. To select or sort ...

50 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Printer Not Responding dialog box If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShare Administrator. If you still get ...

PhaserShare Networking Manual 51 Chapter 6 TCP/IP Configuration Overview This chapter provides an overview of TCP/IP configuration. For detailed printer configuration instructions, refer to Chapter 7, “TCP/IP Printer Configuration (All Platforms)”; for host configuration instructions, refer to the c...

52 PhaserShare Networking Manual 6 TCP/IP Configuration Overview Before you begin ■ Do not turn on the printer yet. Your printer should be set up and connected to the network. See your printer ’s user documentation for information about setting up the printer. For information about connecting the pr...

PhaserShare Networking Manual 53 TCP/IP Configuration Overview 6 TCP/IP configuration overview 9789-09 Print the Configuration Page Configure host• Host table• Print queue Configure printerWhere should the printer’s IPaddressing information be stored? Printer OR Use Tektronix-supplied UNIXshell scri...

PhaserShare Networking Manual 55 Chapter 7 TCP/IP Printer Configuration (All Platforms) There are two steps to printer configuration: 1. Set the printer ’s IP address and other addressing information. The Phaser 840, 740 and 780 printers support the use of IP host name as well as IP addresses. 2. Se...

PhaserShare Networking Manual 57 TCP/IP Printer Configuration (All Platforms) 7 General information on setting IP parameters (front panel) You can set IP address, network mask, gateway address, and broadcast address from the front panel. See the following topics for procedures for each of the follow...

58 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 5. Set the IP address: a. Press the down arrow button until IP Address is highlighted. Press Select . b. Press the left or right arrow buttons to highlight the 3-digit part of the address that you want to set. Press the ...

60 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 7. The printer calculates the broadcast address based on the IP address and the network mask. However, the broadcast address can be viewed and set using the following procedure: a. Press ----> until Broadcast Address ...

PhaserShare Networking Manual 63 TCP/IP Printer Configuration (All Platforms) 7 Setting IP parameters: Phaser 360 printer front panel N O T E When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled. 1. Press...

PhaserShare Networking Manual 65 TCP/IP Printer Configuration (All Platforms) 7 Setting IP parameters: RARP or BOOTP With this method, configuration information is sent to the printer over the Ethernet or Token Ring connection via RARP or BOOTP, depending on which protocol your host supports. This i...

66 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting IP parameters: DHCP DHCP (Dynamic Host Configuration Protocol) is a system in which DHCP servers can allocate IP addresses dynamically. Under DHCP, the server gives the printer (called a DHCP client) its IP addre...

PhaserShare Networking Manual 67 TCP/IP Printer Configuration (All Platforms) 7 5. Restart the DHCP server: a. In Control Panel:Services, scroll down to DHCP Server. b. Click Stop; then click Start. c. Click Close. 6. Turn on the printer. The printer receives its IP address from the server. Print a ...

68 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Supported BOOTP/DHCP fields The printer recognizes the BOOTP/DHCP fields listed in the following table. Field Description Values gw Gateway address list List of IP addresses separated by spaces. ha Hardware address Hexad...

74 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 5. When you are finished entering the settings, enter the Validation Password (if one has been set) and click Do/Apply. 6. The printer responds by displaying a dialog box that allows you to reset the printer. The new par...

76 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Controlling host access LPR (BSD systems) You can control which hosts can access the printer through LPR. The printer ’s factory default is that all hosts have access to the printer. There are two ways to set host access...

PhaserShare Networking Manual 77 TCP/IP Printer Configuration (All Platforms) 7 Controlling host access using a PostScript utility file To create a PostScript file to set host access, use the script config-LPR provided with the printer ’s network utilities software. 1. Make sure that the printer is ...

PhaserShare Networking Manual 79 TCP/IP Printer Configuration (All Platforms) 7 Receiving printer status Email notification through PhaserLink Printer Management Software PhaserLink Printer Management Software provides email notification, allowing the printer to automatically send email to the syste...

80 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting Syslog priorities using PhaserLink Printer Management Software With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software to set host access. For more information on...

82 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting SNMP parameters using a PostScript utility file To create a PostScript file to control these parameters, use the script config-SNMP provided with the printer ’s network utilities software. 1. Connect the printer ...

PhaserShare Networking Manual 83 Chapter 8 TCP/IP Host Configuration (UNIX) Configuring a host Adding the printer to the host table Add the printer ’s name to the host table and assign an IP address to the printer ’s name. Depending on your host system, you may do this one of three ways: ■ Use NIS (...

84 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) Assigning print queues with PhaserPrint for UNIX For UNIX environments, Tektronix offers PhaserPrint for UNIX software, which provides fast raster printing and a graphical user interface with push-button control of printer features....

PhaserShare Networking Manual 85 TCP/IP Host Configuration (UNIX) 8 Example installation for a typical BSD UNIX system The following procedure is an example spooler configuration that will work for many BSD systems, including SunOS 4.x and 5.x (Solaris 1.x and 2.x) and Digital UNIX. Modify the /etc/...

PhaserShare Networking Manual 87 TCP/IP Host Configuration (UNIX) 8 Configuration procedures for common System V UNIX hosts Sun Solaris For Solaris version 2.6 and later, go to “Adding an LPD queue in Solaris” on page 88. For Solaris 2.5x and older, use the sol_apps.tar provided with your printer ’s...

88 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) Adding an LPD queue in Solaris Add the printer to the host table. This is done by either editing the local host table /etc/hosts (if not running yp or NIS), or updating the NIS data base on the NIS (yp) server. Here is an example of...

PhaserShare Networking Manual 89 TCP/IP Host Configuration (UNIX) 8 SGI IRIX 5.3 and 6.x Modify the /etc/hosts file to identify the printer to the workstation: N O T E You need superuser privileges to edit this file. 1. Log onto your system as root. 2. Make a backup copy of the / etc/hosts file. 3. ...

90 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) IRIX 6.x with Impressario Server The following procedure describes how to use the SGI Printer Manager program to configure a workstation running IRIX 6.x with Impressario Server to support a color PostScript printer. 1. From the Too...

94 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) Troubleshooting Testing the network connection Execute the ping command from the host. For example, type: ping printer-name If the ping test to the printer-name fails, try issuing the ping command again, specifying the printer ’s IP...

PhaserShare Networking Manual 99 Chapter 10 Windows NT The procedures in this chapter are valid for Windows NT version 3.x and 4.x. For information about driver installation for later versions of Windows NT, contact Tektronix technical support or visit the Tektronix web site: www.tek.com/Color_Print...

100 PhaserShare Networking Manual 10 Windows NT Add the printer 1. Log in as Administrator or a user with administrator privileges. 2. Click Start, Settings, and Printers. 3. In the Printers dialog box, double-click Add Printer. ■ If you intend to do your printer management from this computer, click...

PhaserShare Networking Manual 101 Windows NT 10 Creating an LPR port 1. To connect via TCP/IP, double-click LPR Port in the Printer Ports dialog box. If LPR Port is not listed in this box, the Microsoft TCP/IP Printing Service must be installed on the NT machine: a. Click Start, Settings, Control Pa...

102 PhaserShare Networking Manual 10 Windows NT Install the driver 1. In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. 2. Type the path name to the driver files. This can be A:\ if the files are on a diskette. If these files were downloaded from an on-line service...

PhaserShare Networking Manual 103 Windows NT 10 2. If this printer is to be shared on the network, click Shared and click all applicable platforms that may be printing to this printer. If desired, enter a Share Name for the printer. If the printer is a local printer only, click Not shared . Click Ne...

PhaserShare Networking Manual 107 Windows NT 10 Enter the printer’s name and set up sharing 1. Type the printer's name; this can be any name you want. Click Next. 2. If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this ser...

PhaserShare Networking Manual 109 Windows NT 10 Adding a Windows NT 3.x driver This update procedure provides printer page size information for Windows NT applications. However, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver. Refer to your...

PhaserShare Networking Manual 111 Windows NT 10 Creating an AppleTalk port 1. In the Printer Port dialog box, double-click the AppleTalk Printing Devices port. If the AppleTalk Printing Devices port is not listed in the Printer Port dialog box, the Microsoft Services for Macintosh needs to be added ...

112 PhaserShare Networking Manual 10 Windows NT Windows NT network communication TCP/IP connection Basic concepts of TCP/IP printing In Windows NT, printing via TCP/IP is accomplished using the LPR (Line Printer Request) protocol. Because LPR was developed for UNIX systems, comparing Windows NT and ...

PhaserShare Networking Manual 113 Windows NT 10 Windows NT network troubleshooting Error messages in Print Manager When there is a problem printing from Windows NT, often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied . If the printer is connected vi...

116 PhaserShare Networking Manual 10 Windows NT Printing from the command line via lpr To send a Postscript file to the printer using lpr, type the following lpr command in at the MS-DOS command prompt in Windows NT: lpr -S IP-address -P PS filename For example: lpr -S 134.62.36.161 -P PS FONTS.PS ■...

PhaserShare Networking Manual 117 Chapter 11 Windows 95 and Windows 98: PhaserPort Software The Tektronix PhaserPort software is a port monitor that allows you to print directly from Windows 95 and Windows 98 to a networked Tektronix printer via TCP/IP. There is no need for third-party software or a...

118 PhaserShare Networking Manual 11 Windows 95 and Windows 98: PhaserPort Software PhaserPort software installation Using the installer You can install PhaserPort software using the installer on your printer ’s software CD-ROM. A single integrated installer is used to install printer drivers, Phase...

PhaserShare Networking Manual 119 Windows 95 and Windows 98: PhaserPort Software 11 3. If you chose to install drivers and PPD files earlier in the installation, the installer launches the Tektronix Add Printer Wizard. 4. Follow the on-screen instructions for the Tektronix Add Printer Wizard. When y...

120 PhaserShare Networking Manual 11 Windows 95 and Windows 98: PhaserPort Software 4. Click Add Port, then select Other. 5. Highlight PhaserPort and click OK; this displays the Add PhaserPort dialog. a. In the Description field, enter a name for the port (this can be the printer name/model, locatio...

PhaserShare Networking Manual 121 Chapter 12 PhaserLink Printer Management Software PhaserLink Printer Management Software is a printer administration and support tool using World Wide Web technology. With PhaserLink Printer Management Software, you can access printer status and manage your printer ...

122 PhaserShare Networking Manual 12 PhaserLink Printer Management Software Accessing printer information from a browser Before you can view your printer ’s information pages, you must connect the printer to the network using a TCP/IP connection and set the printer ’s IP address. Once the TCP/IP con...

124 PhaserShare Networking Manual 12 PhaserLink Printer Management Software Printer status display To display the printer ’s live status, click the link Start Status Update on the printer ’s Current Status Page; the Live Status page is displayed. The page has two parts: ■ The status summary reports ...

PhaserShare Networking Manual 125 PhaserLink Printer Management Software 12 PhaserLink Printer Management Software help files Most PhaserLink pages allow you to view and set printer parameters through fields. HTML files containing descriptions of the fields are supplied on the printer ’s CD-ROM in t...

126 PhaserShare Networking Manual 12 PhaserLink Printer Management Software Setting printer parameters: PhaserLink Printer Management Software pages If there are read-write parameters on the page, there is a field at the bottom of the page for a validation password. By default, the password is a NUL...

PhaserShare Networking Manual 127 Chapter 13 Printer Management Job accounting The printer can store information about jobs printed. The information, in the form of a log file, is stored either in the printer ’s memory or on a hard disk, if one is connected to the printer. If the log file is stored ...

128 PhaserShare Networking Manual 13 Printer Management Job accounting: PhaserLink Printer Management Software 1. On any PhaserLink page, click Configuration. This displays the View and Configure Settings page. 2. From the View and Configure Settings page, click Download Job Accounting Log . This di...

PhaserShare Networking Manual 129 Printer Management 13 Phaser 840 Intelligent Ready Intelligent Ready is an automated system that monitors the Phaser 840 printer ’s usage and warms up the printer when you are most likely to need it. You can turn Intelligent Ready on or off from the printer ’s front...

130 PhaserShare Networking Manual 13 Printer Management PhaserLink Status Notification (Email Notification) PhaserLink Status Notification allows the printer to automatically send email to the system administrator and others under the following conditions: ■ When printer errors, warnings, and alerts...

PhaserShare Networking Manual 131 Printer Management 13 Usage Profile reports (Phaser 840, 740 and 780 printers only) The printer can generate reports detailing printer usage. These Usage Profile reports include information on many aspects of printer usage, including such items as ink or toner used,...

132 PhaserShare Networking Manual 13 Printer Management Printing Usage Profile reports from the front panel The standard Usage Profile report contains only those fields with non-zero values. In most cases, this is the easiest format to use. However, it is also possible to print a verbose report that...

PhaserShare Networking Manual 133 Printer Management 13 3. Press the right or left arrow buttons until the front panel displays Usage Profile : 4. Press Menu to access the Usage Profile menu. 5. Press Print . 6. To return the printer to normal operation, press Exit (the far right button) until the f...

134 PhaserShare Networking Manual 13 Printer Management Phaser 780 printer 1. While Ready is displayed, press Select ; the Printer menu is displayed: 2. Press Menu ; the Help Pages menu is displayed: 3. Press the left or right arrow buttons until the front panel displays Usage Profile : 4. Press Men...

PhaserShare Networking Manual 137 Printer Management 13 Controlling Usage Profile email reporting Specifying when reports are to be sent and specifying the report format 1. On any PhaserLink page, click Configuration. This displays the View and Configure Settings page. 2. From the View and Configure...

138 PhaserShare Networking Manual 13 Printer Management Specifying who receives reports Usage profile reporting is part of email notification. You specify who receives reports by using the View and Configure Status Notification Message (Email Message) Settings page, just as you do for other email no...

PhaserShare Networking Manual 139 Printer Management 13 Reading Usage Profile reports Two types of reports are available: ■ Full report. The full report contains detailed printer usage information for all jobs printed during the life of the printer. ■ Job report. The job report contains information ...

140 PhaserShare Networking Manual 13 Printer Management Report fields The next two tables describe the report fields. Usage profile job report Field Description Printer Name The printer’s name as it appears on the Configuration Page. Job ID Job identification number assigned by the printer starting ...

PhaserShare Networking Manual 145 Printer Management 13 Logs Several lines in the report are logs rather than counters, for example, the PostScript Error Log. Each time a PostScript error occurs (and the user has enabled the Error Handler), the PostScript error is recorded as a numerical code along ...

PhaserShare Networking Manual 149 Printer Management 13 Last jam logs Possible values for Last Jam Location are defined by the particular jams for the following printers: ■ “Last Jam Log - Phaser 840 printer” on page 149. ■ “Last Jam Log - Phaser 740 printer” on page 150. ■ “Last Jam Log - Phaser 78...

PhaserShare Networking Manual 153 Chapter 14 Getting Help If you need help from Tektronix Visit Tektronix’ color printer web site for the most up-to-date information about your printer. View updated user documentation, download utility files, get answers to frequently asked questions, find a list of...

PhaserShare Networking Manual 155 Getting Help 14 Using the automated fax systems As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems ...

156 PhaserShare Networking Manual 14 Getting Help Receiving email update notices Using the World Wide Web, you can register to receive email notification of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available. To subscribe to this free servi...

PhaserShare Networking Manual 157 Chapter 15 Disabling Protocols After your network configuration is complete, you may want to disable protocols that you are not using to avoid unnecessary network traffic. There are four ways to disable protocols: ■ Use the printer ’s front panel; see “Disabling pro...

158 PhaserShare Networking Manual 15 Disabling Protocols Disabling protocols: front panel N O T E If you are attempting to perform any front panel procedure and you don’t see the expected menu choices on the front panel display, the front panel may be locked. For information on how to unlock it, see...

PhaserShare Networking Manual 165 Disabling Protocols 15 If the front panel is locked If you are attempting to perform any front panel procedures and you don’t see the expected menu choices on the front panel display, the front panel may be locked. The following topics describe how to unlock the fro...

166 PhaserShare Networking Manual 15 Disabling Protocols Disabling protocols: PhaserShare Administrator 1. In the PhaserShare Administrator Main window, select the desired printer from the Printer List. 2. Click Configure Printer; this displays the Configure Printer dialog box. 3. In the Configure P...

168 PhaserShare Networking Manual 16 Resetting the Printer Resetting your printer using the Apple Printer Utility Macintosh users can reset the printer using the Apple Printer Utility . 1. Locate the Apple Printer Utility , which is included with your printer ’s network utilities software. 2. Double...

PhaserShare Networking Manual 169 Chapter 17 FTP Interface Your printer ’s FTP interface is a standard FTP server. Using FTP, you can send a job to the printer, where it is printed (not stored). No password is required. You can save a PostScript file from an application and send the file to a remote...

PhaserShare Networking Manual 171 Index A Adapter Status 18 Apple Printer Utility to change printer's name 28 to reset the printer 168 AppSocket 77 ARP (Address Resolution Protocol) with config-IP script 72 with config-TokenRing script 19 automated fax systems (HAL/EuroHAL) 155 auto-negotiation 2 B ...