Tektronix 220e - Manuals

User Manual vii 4 Caring for Your Printer Overview 4-1 Importance of cleaning 4-1When to clean 4-2Cleaning kit 4-3 Cleaning the printer (with every transfer roll change) 4-4 Cleaning the thermal head and transfer roll guide 4-4Cleaning the paper-feed rollers 4-5Cleaning the paper-pick rollers 4-6 Cl...

viii Phaser 220i and Phaser 220e Color Printers Printer doesn't appear in the Chooser 6-7READY light blinks, but the file does not print 6-7MEDIA light blinks, and no print is produced 6-7Print job does not finish (the printer times out) 6-7 Media problems 6-8 Frequent paper-picking errors 6-8Freque...

User Manual ix A Technical Notes Printer ports A-1 Parallel port A-1Serial port A-3 Serial port signals A-4 Specifications A-5 B Expanding Your Printing System Upgrade kits B-1Advantages of adding memory B-2Adding a hard disk for font storage (Phaser 220i only) B-3 Compatible hard disks B-3Requireme...

User Manual 2-1 Chapter 2 Getting Set Up At a glance To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to “Inst...

2 Getting Set Up 2-2 Phaser 220i and Phaser 220e Color Printers Setting up the printer What you get with your printer 1. Lower tray assembly (optional) 2. Paper tray(s) 3. Sample transfer roll 4. Power cord 5. Getting Started envelope 6. Cleaning kit 7. User manual 8. Supplies information sheet 9. T...

2 Getting Set Up 2-4 Phaser 220i and Phaser 220e Color Printers Installing the optional lower tray assembly An optional lower tray assembly is available with both Phaser 220 printers; with the optional lower tray assembly, you can print from two trays. Note The printer weighs about 18 kg. (40 lbs.)....

2 Getting Set Up 2-6 Phaser 220i and Phaser 220e Color Printers Removing the packing material from inside the printer 1. Remove the packing tape from the top and front covers. 2. Press the button; open the top cover. 3. Remove the shipping material from the sides of the drum. (Keep all shipping mate...

Getting Set Up 2 User Manual 2-7 Install the transfer roll Note ColorCoat transfer rolls are used with common laser paper; black and 3-color transfer rolls are used with Tektronix transparencies, thermal-transfer paper, and perforated premium laser paper. With the top cover still open, install the t...

2 Getting Set Up 2-8 Phaser 220i and Phaser 220e Color Printers Adding paper or transparencies Unpack the paper tray. Be sure to remove all adhesive tape. Note The printer uses a different paper tray for each paper size (Letter, Letter-perforated, A4, A4-perforated). The trays are not adjustable. 1....

2 Getting Set Up 2-12 Phaser 220i and Phaser 220e Color Printers Connecting the printer Printer ports Both the Phaser 220i and Phaser 220e printers accept data through these ports: ■ LocalTalk ■ Parallel ■ Serial (RS-232) The Phaser 220i has a SCSI port, which is used only for connecting an external...

Getting Set Up 2 User Manual 2-13 LocalTalk connection You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator. Lo...

2 Getting Set Up 2-14 Phaser 220i and Phaser 220e Color Printers Connecting the printer to a single computer using LocalTalk You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. Make sure that the printer is turned ...

Getting Set Up 2 User Manual 2-15 Parallel connection 1. Connect a parallel interface cable to your computer and to the printer's parallel port. 2. If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19. After you turn on the prin...

2 Getting Set Up 2-16 Phaser 220i and Phaser 220e Color Printers Serial connection 1. Connect a serial interface cable to your computer and to the printer's serial port. Use a null-modem cable (if you need to order a cable, see the supplies information sheet that is shipped with the printer). 2. Set...

Getting Set Up 2 User Manual 2-19 Connecting the power and turning on the printer 1. Plug the power cord into the printer and into a grounded outlet. 2. Turn on the printer. When you turn on the printer, it executes a series of self-tests to determine if there are any problems. After running self-te...

2 Getting Set Up 2-20 Phaser 220i and Phaser 220e Color Printers Front panel at power-up All indicators light briefly and immediately go out, except POWER and READY , which remain on for about 10 seconds. Then the READY indicator blinks while the POWER indicator remains on and the self-tests are run...

Getting Set Up 2 User Manual 2-21 Rear panel at power-up During the first 40 - 60 seconds of the power-up sequence, the rear-panel status indicator ( 1 ) goes on and off periodically. After about 40 - 60 seconds, the status indicator blinks continuously, indicating that the printer is ready for norm...

2 Getting Set Up 2-22 Phaser 220i and Phaser 220e Color Printers Startup page When sample prints are disabled, the printer produces a startup page after the self-tests run successfully, if the startup page is enabled. The printer takes from 15 to 45 seconds to print the startup page, depending on th...

Getting Set Up 2 User Manual 2-23 Installing a driver on your computer Phaser 220 drivers and utilities diskettes Packaged with your printer are the Phaser 220 drivers and utilities diskettes for PC and Macintosh. For complete details on the contents of the Phaser 220 drivers and utilities diskettes...

Getting Set Up 2 User Manual 2-25 Note If you are using Windows 3.1, you can use the Phaser 220 with the standard Microsoft Windows PostScript driver (with a WPD file). With the standard driver, you get the printer page size information, but you do not get color corrections and other PostScript Leve...

2 Getting Set Up 2-26 Phaser 220i and Phaser 220e Color Printers Macintosh users Install the Phaser 220i or Phaser 220e driver onto your Macintosh to make the best use of the printer. Phaser 220i and Phaser 220e drivers allow you to select Tektronix Phaser page sizes, upper and lower paper trays, an...

Getting Set Up 2 User Manual 2-27 Workstation users The files on the Phaser 220 utilities diskettes are in PC format and can be used by Unix workstations to control Tektronix printer features. They are also available through electronic mail (see the manual Phaser 220 Drivers and Utilities Printing R...

2 Getting Set Up 2-28 Phaser 220i and Phaser 220e Color Printers Setting up PC ports (DOS) Parallel port setup If you are using the printer's parallel port, you should disable timeouts on your computer's parallel port. Disabling timeouts ensures that large files will print, even if data transmission...

Getting Set Up 2 User Manual 2-29 Serial port setup If you are using the serial port, you must set up your computer's serial port parameters to match the way you set the printer's serial port parameters. Under DOS, use the MODE command to set up your computer'sserial port: ■ If you set up the printe...

User Manual 3-1 Chapter 3 Printing Printing from a Macintosh 1. Make sure that the Tektronix printer driver for the Macintosh has been installed. 2. Select the driver: a. Select Chooser from the Apple menu. b. Select the Tektronix driver by clicking on the Phaser 220 printer icon. (If it did not app...

Printing 3 User Manual 3-5 Printing from a workstation You send files to this printer as you would any PostScript printer such as the Apple LaserWriter II NTX. Workstation users can print from any application that generates PostScript (Level 1 or 2), HP-GL, or PCL5. Sun and SGI users can use Tektron...

3 Printing 3-6 Phaser 220i and Phaser 220e Color Printers Margins and print area When the printer places an image on paper, the image is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. Perforated paper and transparencie...

Printing 3 User Manual 3-7 Non-perforated plain paper This illustration shows the largest image areas for non-perforated plain paper. All margins are 5 mm (0.2 in.), except the bottom margin (21 mm for A4-size, 0.83 in. for A-size). Note The standard trays supplied with the printer are for Tektronix...

3 Printing 3-8 Phaser 220i and Phaser 220e Color Printers Using two paper trays Note When using a printer with a lower tray assembly, make sure that the door covering the upper slot is closed before you try to make a print from the lower tray. You cannot print from the lower tray with the door open....

Printing 3 User Manual 3-9 Selecting driver features You can use the Phaser 220i or Phaser 220e drivers to select Phaser 220 features: ■ Page sizes ■ Paper tray ■ Color adjustments ■ Print modes For complete instructions on installing and using the Phaser 220 drivers, see the manual Phaser 220 Drive...

3 Printing 3-10 Phaser 220i and Phaser 220e Color Printers Print modes The printer has three driver-selectable print modes: ■ Standard mode is the default. It provides high-quality 300 x 300 dpi prints with the fastest print time. ■ Enhanced mode provides improved 300 x 300 dpi prints; print time is...

Printing 3 User Manual 3-11 Color correction There are several ways to correct colors on your prints: ■ Using a printer driver or a utility file. For details on making color corrections through a printer driver or a utility file, refer to Phaser 220 Drivers and Utilities Printing Reference. ■ Using ...

3 Printing 3-12 Phaser 220i and Phaser 220e Color Printers Fonts Resident typefaces (PostScript) The standard Phaser 220i supports all typefaces shown. The Phaser 220e ships with 17 fonts; additional fonts can be added by adding Option 1F or the equivalent upgrade kit, 4680F1F. 1. Resident typefaces...

Printing 3 User Manual 3-13 Resident typefaces (PCL5) In PCL5 mode (HP LaserJet III emulation), the printer supports Courier, Times, and Universe typefaces in the following styles and stroke weights: medium, bold, italic medium, and bold italic. Downloading fonts The printer accepts Type 1, Type 3, ...

3 Printing 3-14 Phaser 220i and Phaser 220e Color Printers Printer languages: PostScript, HP-GL, PCL5 With Adobe IntelliSellect™ technology, Phaser 220 printers can automatically sense the language of the print job and process it accordingly. This is called automatic language selection. You can also...

Printing 3 User Manual 3-15 Printing with HP-GL 1. Use automatic language selection or change the printer port’s language from PostScript to HP-GL. 2. Set up the printing options in your application by selecting a printer driver that supports the 7475A plotter. 3. Print from your application as usua...

3 Printing 3-16 Phaser 220i and Phaser 220e Color Printers Printing hints Getting the largest printed picture Use the Tektronix Phaser 220i or Phaser 220e driver and perforated paper or transparencies to get the largest print areas. You may also have to adjust the margins in your application softwar...

User Manual 4-1 Chapter 4 Caring for Your Printer Overview To ensure the best print quality and the most reliable printer operation, follow these two simple guidelines: ■ Use only Tektronix transparencies and transfer rolls. When printing with a 3-color or black transfer roll, use only Tektronix the...

4 Caring for Your Printer 4-2 Phaser 220i and Phaser 220e Color Printers When to clean Every time you replace the transfer roll, clean these printer parts: ■ Thermal head and transfer roll guide ■ Paper-feed rollers ■ Paper-pick rollers Clean these printer parts every 5,000 prints, or as needed to p...

Caring for Your Printer 4 User Manual 4-3 Cleaning kit A cleaning kit comes with the printer. The cleaning kit contains these items: ■ Lint-free cleaning wipes ■ A plastic bottle for isopropyl alcohol ■ A cleaning tray for cleaning paper-pick rollers ■ Cleaning instructions (you may use those instru...

4 Caring for Your Printer 4-4 Phaser 220i and Phaser 220e Color Printers Cleaning the printer (with every transfer roll change) Perform the next three cleaning procedures every time you replace the transfer roll. Note Turn off the printer before cleaning the thermal head and the paper-feed rollers. ...

Caring for Your Printer 4 User Manual 4-5 Cleaning the paper-feed rollers Caution Be careful not to scratch the curved plastic parts inside the front cover. Scratches in this area could cause paper jams. 1. Slide out the front cover and remove it. Dampen a lint-free cleaning wipe with isopropyl alco...

4 Caring for Your Printer 4-6 Phaser 220i and Phaser 220e Color Printers Cleaning the paper-pick rollers Make sure that the transfer roll is installed before you begin this cleaning procedure. To clean the paper-pick rollers, you must use the cleaning tray from the cleaning kit. 1. Turn the printer ...

4 Caring for Your Printer 4-10 Phaser 220i and Phaser 220e Color Printers Cleaning the printer (every 5000 prints) Perform the next three procedures every 5000 prints. Note Turn off the printer before performing these three cleaning procedures. Cleaning the transfer roll sensor pad 1. Press the butt...

4 Caring for Your Printer 4-12 Phaser 220i and Phaser 220e Color Printers Cleaning the drum 1. To clean the drum, you must have the top cover open and the transfer roll removed. 2. Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the drum. Move the drum toward the front of the printer t...

Caring for Your Printer 4 User Manual 4-13 Cleaning the exit rollers 1. Slide out the front cover and remove it. 2. Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the exit-feed rollers. Be sure to clean all three rollers. It is not necessary to move the rollers as you clean; clean onl...

User Manual 5-1 Chapter 5 Supplies Always use Tektronix supplies Tektronix supplies for the Phaser 220 printer are developed and tested as a total system: printer, transfer rolls, and media. These components work together to produce consistent, high-quality color images. Use only Tektronix transpare...

5 Supplies 5-2 Phaser 220i and Phaser 220e Color Printers Using plain paper Note When printing on plain paper, the sound of the printer is louder than for thermal-transfer paper. This is normal. The Phaser 220 printers give prints on standard laser paper the brilliant color quality previously availa...

Supplies 5 User Manual 5-3 Use the correct paper tray for plain-paper printing If you use common laser paper for plain-paper printing, you must use a LETTER or A4 size paper tray. The standard trays supplied with the printer are for Tektronix perforated paper and transparencies (they are labeled LET...

5 Supplies 5-4 Phaser 220i and Phaser 220e Color Printers Recommended paper types Observe the following guidelines when selecting plain paper for use with the printer: ■ Many types of Bond, Text, and Book paper work well with the printer. For Bond paper, use a basis weight of 75 - 90 g/m 2 (20 - 24 ...

5 Supplies 5-6 Phaser 220i and Phaser 220e Color Printers Handling supplies ■ Make sure that the paper trays are free of dust. Dust and dirt in a paper tray can be transferred to the paper, resulting in poor print quality. ■ Handle paper and transparencies at the edges to avoid fingerprints. ■ Store...

Supplies 5 User Manual 5-7 Removing a used transfer roll Note Negative images of all prints remain on the used transfer roll. If this is a security risk, dispose of the used transfer roll properly. Every time you replace a transfer roll, you must clean three printer components. This cleaning is user...

User Manual 6-1 Chapter 6 Troubleshooting Clearing transfer roll jams 1. Push the button and open the printer's top cover. 2. Lift out the transfer roll. Check the roll for tears and wrinkles. (If the roll is damaged, replace it with a new one.) Straighten the roll and put it back in. Make sure the ...

6 Troubleshooting 6-2 Phaser 220i and Phaser 220e Color Printers Clearing paper jams If a paper jam occurs, the JAM indicator comes on. Follow these steps to remove the jam: 1. Remove the paper tray(s). 2. Carefully remove any jammed paper from the paper tray slot(s) and replace the tray(s). Caution...

Troubleshooting 6 User Manual 6-3 To remove paper from the drum: 1. Push the button and open the printer's top cover. 2. Remove the transfer roll. Caution Be careful not to scratch the drum. Scratches can affect print quality. Note If you getting frequent jams when using thermal-transfer paper or tr...

Troubleshooting 6 User Manual 6-5 Problems and solutions If you can't make a print Note When using a printer with a lower tray assembly, make sure that the door covering the upper slot is closed before you try to make a print from the lower tray. You cannot print from the lower tray with the door op...

Troubleshooting 6 User Manual 6-7 Printer doesn't appear in the Chooser Make sure the printer is turned on and the cables are correctly attached. Check the termination (refer to the documentation for your Ethernet adapter or LocalTalk connector for information on termination). Make sure you have the...

6 Troubleshooting 6-8 Phaser 220i and Phaser 220e Color Printers Media problems Frequent paper-picking errors Be sure to fan the paper or transparencies before installing them in the paper tray. This is especially important for transparencies and perforated paper. If you still experience paper-picki...

Troubleshooting 6 User Manual 6-9 Problems with image size and position Off-set images Check your application for correct image sizing. Cut-off images Check your application for image sizing. If you are using non-perforated plain paper, make sure you are using a Phaser 220 driver and have selected L...

6 Troubleshooting 6-10 Phaser 220i and Phaser 220e Color Printers Print quality problems Plain paper prints have dull, faded colors and significant dropout If plain paper prints have dull, faded colors and significant dropout (areas where the wax does not adhere to the paper), make sure that you are...

6 Troubleshooting 6-12 Phaser 220i and Phaser 220e Color Printers Startup page prints even though it is disabled The printer's power-up self-test can detect problems that do not necessarily make the printer completely inoperable. Examples of these non-fatal errors include faulty printer ports and so...

Troubleshooting 6 User Manual 6-13 Generating the configuration page The Phaser 220 can generate a configuration page that contains useful information for installation and troubleshooting. There are two ways to generate the configuration page: ■ Use the printer ’s rear panel DIP switches. 1. Set Swi...

6 Troubleshooting 6-14 Phaser 220i and Phaser 220e Color Printers Whom to call for help Call your dealer or a Tektronix sales representative for assistance, or in the U.S.A. and Canada, call the Customer Support Hot Line at Tektronix at 1-800-835-6100 . The Customer Support Hot Line is staffed from ...

7 Front and Rear Panels 7-6 Phaser 220i and Phaser 220e Color Printers Front panel (Phaser 220i and Phaser 220e) Indicator On Blinking Off POWER The POWER switch is on. Not applicable. The POWER switch is off, the printer is unplugged, or the power supply has failed. READY The printer is ready for o...

User Manual A-1 Appendix A Technical Notes Printer ports Parallel port The printer has a standard unidirectional, byte-wide parallel, synchronous port. When you use the parallel port, be sure to type this command at the PC (if LPT1 is not available, use LPT2): MODE LPT1:,,P The table on the next pag...

Technical Notes A User Manual A-3 Serial port Phaser 220i and Phaser 220e serial ports provide an RS-232 interface connection to PC's and other hosts. The serial port has these built-in default settings. Some PC's and Unix hosts do not support Space parity. Usually they accept parity values of odd, ...

A Technical Notes A-4 Phaser 220i and Phaser 220e Color Printers Serial port signals The table shows the Phaser 220i and Phaser 220e serial port's connected pins. The other pins are not connected. Serial port signal descriptions Signal name Pin number Printer I/O Description SGnd 1 - Shield ground T...

Technical Notes A User Manual A-5 Specifications TemperatureOperating: 15 o C to 35 o C (59 o F to 95 o F) Non-operating: 0 o C to 40 o C (32 o F to 104 o F) Storage: (without paper, transparencies, or transfer roll): -20 o C to +60 o C (-4 o F to +140 o F) HumidityOperating: 20% to 80% Relative Hum...

User Manual B-1 Appendix B Expanding Your Printing System Upgrade kits 4690F4M 4-Mbyte SIMM for adding memory. ( See “Advantages of adding memory” on page B-2. 4681FTA Lower tray assembly with A-size (U.S.) paper tray. For metric A4-size paper tray, order 4681FTA Option 01. 4681F1F Font SIMM (Phaser...

B Expanding Your Printing System B-2 Phaser 220i and Phaser 220e Color Printers Advantages of adding memory The following table summarizes the memory configurations for Phaser 220 printers: The total amount of memory installed in the printer is reported on the startup page and on the configuration p...

Expanding Your Printing System B User Manual B-3 Adding a hard disk for font storage (Phaser 220i only) With the Phaser 220i, you can connect one or more Small Computer System Interface (SCSI) external hard disks to the printer and use them for additional font storage. Once you download a font to th...

Expanding Your Printing System B User Manual B-5 Connecting one disk Make sure that the computer, printer, and external disk are turned off before you connect or disconnect a SCSI cable. 1. Phaser 220i printer with a built-in SCSI terminator 2. SCSI port 3. External disk SCSI port 4. Terminator (not...

B Expanding Your Printing System B-6 Phaser 220i and Phaser 220e Color Printers Connecting multiple disks Make sure that the computer, printer, and external disks are turned off before you connect or disconnect a SCSI cable. 1. Phaser 220i printer with a built-in SCSI terminator 2. SCSI port 3. Exte...

User Manual C-1 Appendix C Moving Your Printer Changing the line voltage If you move the printer to a country that uses a line voltage different from the printer's factory setting, you can change the line voltage to the appropriate setting by using the line voltage selector switch. Do not plug in th...

C Moving Your Printer C-2 Phaser 220i and Phaser 220e Color Printers Repacking your printer 1. Turn off the printer; remove all cords and cables. 2. Push the button to open the top cover. Note To keep your warranty valid, you must ship the printer in its Tektronix shipping box. Call Tektronix if you...

User Manual D-1 Appendix D Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards ■ This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of...

D Regulatory Information D-2 Phaser 220i and Phaser 220e Color Printers Declaration of conformity Tektronix, Inc.Graphics Printing and Imaging DivisionP.O. Box 1000Wilsonville, Oregon 97070-1000 U.S.A. declares, under our sole responsibility, that the products Phaser 220i and Phaser 220e to which th...

Regulatory Information D User Manual D-3 FCC Class B device (for 115 VAC equipment) The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix' instructions, it may cause interference with radio and t...

D Regulatory Information D-4 Phaser 220i and Phaser 220e Color Printers Material Safety Data Sheet Proper management of environmental resources protects the well-being of our employees, customers, shareholders, and the communities we are a part of worldwide. Tektronix establishes and maintains sound...

Regulatory Information D User Manual D-5 Section III – Hazards identification Potential Health Effects:Eyes: Non-irritating. Skin: Non-irritating. Inhalation: Not considered a route of exposure. Ingestion: Not considered a route of exposure. Section IV – First aid measures This material is a coated ...

Regulatory Information D User Manual D-7 Section XV – Regulatory information SARA Title III:311/312 Hazard Categories: None applicable. 313 Reportable Ingredients: None. California Prop. 65: None of the components of this film appear on the California Proposition 65 list of chemicals known to cause ...

User Manual Index-1 Index Numerics 4511A 2-18 A AppleTalk 2-13 automatic language switching 3-14 AutoSelect 3-8 B baud rate, setting A-3 black and white 6-11 C Chooser printer doesn't appear 6-7 select printer 3-1 cleaning 4-1 drum 4-12 exit rollers 4-13 kit 4-3 paper-feed rollers 4-5 paper-pick rol...