Supermicro H8QM8-2 - Manuals

H8QM8-2/H8QME-2 User’s Manual vi Chapter 3: Troubleshooting 3-1 Troubleshooting Procedures ........................................................................... 3-1 Before Power On ..................................................................................... 3-1 No Power .................

Chapter 1: Introduction 1-1 Chapter 1 Introduction 1-1 Overview Checklist Congratulations on purchasing your computer serverboard from an acknowledged leader in the industry. Our boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performa...

1-2 H8QM8-2/H8QME-2 User’s Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: [email protected] (General Information) [email protected] (Technical Support) Web Site: ww...

1-6 H8QM8-2/H8QME-2 User’s Manual Serverboard Features CPU • Two (dual) or four (quad) AMD Opteron Socket F type processors Memory • Sixteen dual-channel DIMM slots supporting up to 128 GB DDR2-667/533/400 registered ECC SDRAM (or 256 GB of DDR2-667/533/400 for 8-way only) Note: Only 64 GB supported...

1-8 H8QM8-2/H8QME-2 User’s Manual Figure 1-3. nVidia MCP55 Pro/AMD-8132 Chipset: System Block Diagram Note: This is a general block diagram and may not exactly represent the features on your serverboard. See the previous pages for the actual specifi cations of your serverboard. nVidia MC P55 Pro AMD...

Chapter 1: Introduction 1-9 1-2 Chipset Overview The H8QM8-2/H8QME-2 serverboard is based on the nVidia MCP55 Pro and AMD- 8132 chipset. The MCP55 Pro functions as Media and Communications Processor (MCP) and the AMD-8132 as a PCI-X Tunnel. Controllers for the system memory are integrated directly i...

1-10 H8QM8-2/H8QME-2 User’s Manual 1-3 PC Health Monitoring This section describes the PC health monitoring features of the H8QM8-2/H8QME- 2. The serverboard has an onboard System Hardware Monitor chip that supports PC health monitoring. Onboard Voltage Monitors for four CPU cores, Hyper Transport (...

Chapter 1: Introduction 1-11 1-4 Power Confi guration Settings This section describes the features of your serverboard that deal with power and power settings. Microsoft OnNow The OnNow design initiative is a comprehensive, system-wide approach to system and device power control. OnNow is a term for...

1-12 H8QM8-2/H8QME-2 User’s Manual 1-5 Power Supply As with all computer products, a stable power source is necessary for proper and reliable operation. It is even more important for processors that have high CPU clock rates. The H8QM8-2/H8QME-2 accommodates 12V ATX power supplies. Although most pow...

Chapter 2: Installation 2-1 Chapter 2 Installation 2-1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent dam- age to your system board, it is important to handle it very carefully. The following measures are generally suffi cient to protect your equ...

2-2 H8QM8-2/H8QME-2 User's Manual ! 2-2 Processor and Heatsink Installation Installing the Processor (must populate two or four CPU sockets) CPU Backplates Two CPU backplates (BKT-0011L) have been preinstalled to the serverboard to prevent the CPU area of the serverboard from bending and to provide ...

2-4 H8QM8-2/H8QME-2 User's Manual Installing the Heatsink The use of active type heatsinks (except for 1U systems) are recommended. Con- nect the heatsink fans to the appropriate fan headers on the serverboard. To install the heatsinks, please follow the installation instructions included with your ...

Chapter 2: Installation 2-5 2-3 Mounting the Serverboard into a Chassis All serverboards and motherboards have standard mounting holes to fi t different types of chassis. Make sure that the locations of all the mounting holes for both the serverboard and the chassis match. Although a chassis may hav...

2-6 H8QM8-2/H8QME-2 User's Manual Figure 2-2. Side and Top Views of DDR Installation To Install: Insert module vertically and press down until it snaps into place. The r e l e a s e t a b s s h o u l d close - if they do not you should close them yourself. To Remove: U s e y o u r t h u m b s t o ge...

Chapter 2: Installation 2-7 2-5 I/O Port and Control Panel Connections The I/O ports are color coded in conformance with the PC99 specifi cation to make setting up your system easier. See Figure 2-3 below for the colors and locations of the various I/O ports. Figure 2-3. I/O Port Locations and Defi ...

2-8 H8QM8-2/H8QME-2 User's Manual 2-6 Connecting Cables ATX Power Connector The primary ATX power supply con- nector (J1B1) meets the SSI (Super- set ATX) 24-pin specifi cation. Refer to the table on the right for the pin defi ni- tions of the ATX 24-pin power connec- tor. This connection supplies p...

Chapter 2: Installation 2-9 Overheat/Fan Fail LED Connect an LED to the OH connection on pins 7 and 8 of JF1 to provide ad- vanced warning of chassis overheat- ing. Refer to the table on the right for pin defi nitions and status indicators. NIC1 LED The NIC1 (Network Interface Control- ler) LED conn...

2-10 H8QM8-2/H8QME-2 User's Manual Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table on the right for pin defi ni- tions. This feature is only available for systems with redundant power supplies. Power Fail LED Pin Defi nitions (JF1) Pin# Defi nition ...

2-12 H8QM8-2/H8QME-2 User's Manual ATX PS/2 Keyboard and PS/2 Mouse Ports The ATX PS/2 keyboard and the PS/2 mouse ports are located at J3. The mouse is the top (green) port. See the table on the right for pin defi nitions. PS/2 Keyboard and Mouse Port Pin Defi nitions (J3) Pin# Defi nition 1 Data 2...

2-14 H8QM8-2/H8QME-2 User's Manual Compact Flash Power Headers A Compact Flash Card Power Connector is located at JWF1. For the Compact Flash Card to work properly, you will fi rst need to connect the device's power cable to JWF1 and correctly set the Compact Flash Jumper (JP1). Compact Flash Power ...

Chapter 2: Installation 2-15 CMOS Clear JBT1 is used to clear CMOS and will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To clear CMOS, 1) First power down the system and unplug the power cord(s). 2) With the p...

Chapter 2: Installation 2-17 SCSI Controller Enable/Disable (H8QM8-2 only) Jumper JPA1 is used to enable or dis- able the Adaptec AIC-7902W SCSI controller. The default setting is on pins 1-2 to enable SCSI. See the table on right for jumper settings. SCSI Enable/Disable Jumper Settings (JPA1) Both ...

2-18 H8QM8-2/H8QME-2 User's Manual PCI-X Slot Frequency Select Jumper JPXA1 is are used to set the speed of PCI-X slots #1 and #2. The recommended (default) setting is open for Auto. See the table on the right for jumper settings. PCI-X Slot #3/#4 Frequency Select Jumper Settings (JPXA1) Jumper Sett...

Chapter 2: Installation 2-19 2-8 Onboard Indicators JLAN1/JLAN2 LEDs The Ethernet ports (located beside the VGA port) have two LEDs. On each Gb LAN port, one LED indicates activity when blinking while the other LED may be green, amber or off to indicate the speed of the connection. See the table on ...

2-20 H8QM8-2/H8QME-2 User's Manual 2-9 Floppy, IDE, Parallel Port, SCSI and SATA Drive Connections Use the following information to connect the fl oppy and hard disk drive cables. The fl oppy disk drive cable has seven twisted wires. A red mark on a wire typically designates the location of pin 1. A...

Chapter 2: Installation 2-21 IDE Connector There are no jumpers to con- fi gure the onboard IDE#1 con- nector. See the table on the right for pin defi nitions. IDE Drive Connector Pin Defi nitions (IDE#1) Pin# Defi nition Pin # Defi nition 1 Reset IDE 2 Ground 3 Host Data 7 4 Host Data 8 5 Host Data...

2-22 H8QM8-2/H8QME-2 User's Manual SATA Ports There are no jumpers to con- fi gure the SATA ports, which are designated N-SATA0 ~ N- SATA5. See the table on the right for pin defi nitions. SATA Ports Pin Defi nitions (N-SATA0 ~ N-SATA5) Pin # Defi nition 1 Ground 2 TXP 3 TXN 4 Ground 5 RXN 6 RXP 7 G...

Chapter 2: Installation 2-23 Ultra320 SCSI Drive Connectors Pin Defi nitions (JA1/JA2) Pin# Defi nition Pin # Defi nition 1 +DB (12) 35 -DB (12) 2 +DB (13) 36 -DB (13) 3 +DB (14) 37 -DB (14) 4 +DB (15) 38 -DB (15) 5 +DB (P1) 39 -DB (P1) 6 +DB (0) 40 -DB (0) 7 +DB (1) 41 -DB (1) 8 +DB (2) 42 -DB (2) ...

2-24 H8QM8-2/H8QME-2 User's Manual 2-10 Enabling SATA RAID Serial ATA (SATA) Serial ATA (SATA) is a physical storage interface that employs a single cable with a minimum of four wires to create a point-to-point connection between devices. This connection is a serial link. The serial cables used in S...

Chapter 2: Installation 2-25 2. Use the arrow keys to move to Advanced > Floppy/IDE/SATA Confi guration > nVidia RAID Setup and press the <Enter> key. Once in the submenu, enable the "nVidia RAID Function" setting, which will cause the SATA0/1/2 Primary/Secondary settings to appe...

Chapter 2: Installation 2-27 2-11 Installing Software Drivers After all the hardware and operating system have been installed, you need to install certain drivers. The necessary drivers are all included on the Supermicro CD that came packaged with your serverboard. After inserting this CD into your ...

3-1 Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3-1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for ...

3-2 H8QM8-2/H8QME-2 User's Manual NOTE If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B. Memory Errors 1. Make sure that the DIMM modules are properly and fully installed. 2. You should be using registered ECC DDR-2 memory (s...

3-3 Chapter 3: Troubleshooting 3. If you still cannot resolve the problem, include the following information when contacting us for technical support: Serverboard model and PCB revision number BIOS release date/version (this can be seen on the initial display when your system fi rst boots up) System...

3-4 H8QM8-2/H8QME-2 User's Manual Question: Why can't I turn off the power using the momentary power on/off switch? Answer: The instant power off function is controlled in BIOS by the Power But- ton Mode setting. When the On/Off feature is enabled, the serverboard will have instant off capabilities ...

Chapter 4: BIOS 4-1 Chapter 4 BIOS 4-1 Introduction This chapter describes the AMIBIOS™ Setup utility for the H8QM8-2/H8QME-2. The AMI ROM BIOS is stored in a fl ash chip and can be easily upgraded using a fl oppy disk-based program. Note: Due to periodic changes to the BIOS, some settings may have ...

4-2 H8QM8-2/H8QME-2 User’s Manual 4-2 Main Menu When you fi rst enter AMI BIOS Setup Utility, you will see the Main Menu screen. You can always return to the Main Menu by selecting the Main tab on the top of the screen with the arrow keys. The Main Menu screen provides you with a system overview, wh...

4-4 H8QM8-2/H8QME-2 User’s Manual Restore on AC Power Loss This setting allows you to choose how the system will react when power returns after an unexpected loss of power. The options are Power Off, Power On and Last State . Watch Dog Timer Select This setting is used to Enable or Disable the Watch...

Chapter 4: BIOS 4-5 Floppy/IDE/SATA Confi guration Floppy A Move the cursor to these fi elds via up and down <arrow> keys to select the fl oppy type. The options are Disabled, 360 KB 5 1/4", 1.2 MB 5 1/4", 720 KB 3½", 1.44 MB 3½” , and 2.88 MB 3½". Floppy B Move the cursor to t...

4-6 H8QM8-2/H8QME-2 User’s Manual Primary IDE Master/Slave Highlight one of the items above and press <Enter> to access the submenu for that item. Type Select the type of device connected to the system. The options are Not Installed, Auto , CDROM and ARMD. LBA/Large Mode LBA (Logical Block Add...

Chapter 4: BIOS 4-7 DMA Mode Selects the DMA Mode. Options are SWDMA0, SWDMA1, SWDMA2, MWDMA0. MDWDMA1, MWDMA2, UDMA0. UDMA1, UDMA2, UDMA3, UDMA4 and UDMA5. (SWDMA=Single Word DMA, MWDMA=Multi Word DMA, UDMA=UltraDMA.) S.M.A.R.T. Self-Monitoring Analysis and Reporting Technology (SMART) can help pre...

4-8 H8QM8-2/H8QME-2 User’s Manual PIO Mode PIO (Programmable I/O) mode programs timing cycles between the IDE drive and the programmable IDE controller. As the PIO mode increases, the cycle time decreases. The options are Auto , 0, 1, 2, 3, and 4. Select Auto to allow AMI BIOS to auto detect the PIO...

Chapter 4: BIOS 4-9 PCI/PnP Confi guration Clear NVRAM Select Yes to clear NVRAM during boot-up. The options are Yes and No . Plug & Play OS Select Yes to allow the OS to confi gure Plug & Play devices. (This is not required for system boot if your system has an OS that supports Plug & P...

4-10 H8QM8-2/H8QME-2 User’s Manual IRQ3/IRQ4/IRQ5/IRQ7/IRQ9/IRQ10/IRQ11/IRQ14/IRQ15 This feature specifi es the availability of an IRQ to be used by a PCI/PnP device. Select Reserved for the IRQ to be used by a Legacy ISA device. The options are Available and Reserved. DMA Channel 0/Channel 1/Channe...

Chapter 4: BIOS 4-11 Parallel Port Address This option specifi es the I/O address used by the parallel port. Select Disabled to prevent the parallel port from accessing any system resources. When the value of this option is set to Disabled, the printer port becomes unavailable. Select 378 to allow t...

Chapter 4: BIOS 4-13 Power Down Control Allows DIMMs to enter power down mode by deasserting the clock enable signal when DIMMs are not in use. Options are Auto and Disabled. Alternate VID Specifi es and alternate VID while in low power states. Options are Auto and various voltages between .8V and 1...

Chapter 4: BIOS 4-15 VT-UTF8 Combo Key Support Allows you to Enable or Disable VT-UTF8 combination key support for ANSI/ VT100 terminals. Sredir Memory Display Delay Use this setting to set the delay in seconds to display memory information. Op- tions are No Delay , 1 sec, 2 secs and 4 secs. System ...

4-16 H8QM8-2/H8QME-2 User’s Manual 4-4 Boot Menu This feature allows the user to confi gure the following items: Boot Device Priority This feature allows the user to prioritize the boot sequence from the available de- vices. The devices to set are: · 1st Boot Device · 2nd Boot Device · 3rd Boot Devi...

Chapter 4: BIOS 4-17 4-5 Security Menu AMI BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set fi rst. Change Supervisor Password Select this option and press <Enter> to access the sub menu, and then type in the password. Change User P...

4-18 H8QM8-2/H8QME-2 User’s Manual 4-6 Exit Menu Select the Exit tab from AMI BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit When you have completed the system confi guration changes, select this option to leave BIOS Setup and reboot the computer, so the new sys...

Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the scree...

B-1 Appendix B: BIOS POST Checkpoint Codes Appendix B BIOS POST Checkpoint Codes When AMIBIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, diagnostic equipment can be attached to the computer to read I/O port 0080h. ...

B-2 H8QM8-2/H8QME-2 User's Manual Checkpoint Code Description E0h The onboard fl oppy controller if available is initialized. Next, beginning the base 512 KB memory test. E1h Initializing the interrupt vector table next. E2h Initializing the DMA and Interrupt controllers next. E6h Enabling the fl op...

B-3 Appendix B: BIOS POST Checkpoint Codes Checkpoint Code Description 03h The NMI is disabled. Next, checking for a soft reset or a power on condition. 05h The BIOS stack has been built. Next, disabling cache memory. 06h Uncompressing the POST code next. 07h Next, initializing the CPU and the CPU d...