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viii Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 12.2 Removing the External Cables . . . . . . . . . . . . . . . . . . . . . . 12-5 12.3 Restarting the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7 12.4 Reading Boot Messages . . . . . . . . . . . . . . . . ....

Contents xi E.1.2 Domestic and International System Cabinet AC Input Cable Assembly . . . . . . . . . . . . . . . . . . . . . E-4 E.1.3 Universal System Cabinet Power Sequencer . . . . . . E-6 E.1.4 CD Tray Power and Data Cable Assemblies . . . . . . E-7 E.1.5 Key Switch Assembly . . . . . . . . . ....

xiii Figures Figure 1-1 Ultra Enterprise Data Center System Cabinet andStandalone Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2 Enterprise 6000/5000 System Cabinet (Front View) . . . . . . . . 1-3 Figure 1-3 Bezels for Cabinet System - Three Examples. ....

xxi Tables Table 1-1 Definitions of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Table 1-2 Internal Options for the Ultra Enterprise Server Systems . . . . 1-7 Table 2-1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-...

xxv Preface The Ultra™ Enterprise™ 6000/5000/4000 Systems Manual is for the qualifiedservice-trained maintenance provider. How This Book Is Organized Information in this manual is organized in five parts: Part 1 - ”Product Description,” provides an overview of the Enterprise6000/5000/4000 server sys...

xxvi Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 UNIX Commands This document may not include specific software commands or procedures.Instead, it may name software tasks and refer you to operating systemdocumentation or the handbook that was shipped with your new hardware. The type ...

Preface xxvii Typographic Conventions The following table describes the typographic changes used in this book. Shell Prompts The following table shows the default system prompt and superuser promptfor the C shell, Bourne shell, and Korn shell. Typeface orSymbol Meaning Example AaBbCc123 The names of...

xxviii Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 Related Documents The following documents contain topics that relate to the informationin Ultra Enterprise 6000/5000/4000 Systems Manual. Application Title Part Number Safety/EMI Ultra Enterprise Server Cabinet Regulatory Compliance...

Preface xxix Ordering Sun Documents The SunDocs Order Desk is a distribution center for Sun Microsystemstechnical documents. You can use major credit cards and company purchaseorders. You can order documents in the following ways: Sun Welcomes Your Comments Please use the Reader Comment Card that ac...

Part 1— Product Description Chapter 1, Product Overview page 1-1 Chapter 2, Safety Precautions and Tools Requirements page 2-1

1-1 Product Overview 1 1.1 Standard Features The Ultra Enterprise 6000/5000/4000 systems are available in two enclosures: • Enterprise 6000/5000 Data center system cabinet containing either a16-slot or 8-slot card cage • Enterprise 4000 Standalone enclosure containing an 8-slot card cage Figure 1-1 ...

Product Overview 1-5 1 Figure 1-5 Enterprise 4000 System 1.2 Basic Definitions Ultra Enterprise server systems use a centerplane. Electrical traces embeddedin the centerplane serve both the front and rear sides of the centerplane;therefore, the orientation of the sockets on the rear of the centerpla...

Product Overview 1-7 1 1.3 Internal Options Table 1-2 Internal Options for the Ultra Enterprise Server Systems Option Enterprise 6000 Enterprise 5000/4000 Comments CPU/Memoryboards, SBusI/O boards,and GraphicsI/O boards 16 total per system 8 total per system Each slot can accept any of these three t...

2-1 Safety Precautions and ToolsRequirements 2 2.1 Safety Precautions For your protection, observe the following safety precautions when setting upyour equipment: • Follow all cautions, warnings, and instructions marked on the equipment. • Never push objects of any kind through openings in the equip...

2-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 2 2.2 Symbols The following symbols mean: WARNING Hazardous voltages are present. Toreduce the risk of electrical shock anddanger to personal health, follow theinstructions. WARNING Risk of personal injury. To reduce therisk, follow th...

Safety Precautions and Tools Requirements 2-3 2 OFF The principal switch is in the OFFposition. STAND-BY The system is in standby mode andthe operating system is halted. Thecircuit breaker can be turned off. DIAGNOSTICS System is powered on. If system isrebooted, POST will display extendeddiagnostic...

2-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 2 FUSE REPLACEMENT For continued protection against risk MARKING of fire and electric shock, replaceONLY with fuse of the same type andrating. Ensure that the voltage and frequency of the power outlet to be used matchesthe electrical r...

Part 2— System Components Chapter 3, CPU/Memory Board page 3-1 Chapter 4, I/O Boards page 4-1 Chapter 5, Disk Board page 5-1 Chapter 6, Clock Board page 6-1 Chapter 7, Power Supplies page 7-1 Chapter 8, Internal SCSI and Storage Devices page 8-1

3-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 3 3.1 Handling Boards and Assemblies Caution – The chassis AC power cord must remain connected to ensure aproper ground. Caution – The CPU/Memory boards, modules, and cards have surface-mountcomponents that can be broken by flexing the...

CPU/Memory Boards and Components 3-3 3 3.2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or aload board installed. • Empty slots in Enterprise 5000 and 4000 systems must have a filler panelinstalled. See Figure 3-1. • Empty slots in Enterpr...

3-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 3 Figure 3-2 Load Board (Enterprise 6000 Systems Only) 3.3 Hot-Plug Feature Enterprise systems have extensive error detection mechanisms, and anAutomatic System Reconfiguration (ASR) feature that enables the system to berebooted with f...

CPU/Memory Boards and Components 3-7 3 1. Ensure that the board has been disabled by the ASR software. See Section 3.3, “Hot-Plug Feature.”Once disabled by ASR, one of two results occurs: • The three LEDs on the board are not lit (board has no power). • The outer two green LEDs are not lit and the m...

CPU/Memory Boards and Components 3-13 3 2. Ensure that both extraction levers are in the insert position (arrow pointing outward), and that the quarter-turn access slots are unlocked(arrow indicates unlocked position) as you slide the board toward thecenterplane receptacles.See Figure 3-4 and Figure...

3-16 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 3 2. Use a 3/32 Hex driver to loosen all screws on each of the compression connectors on the module to be removed (three screws for the 288 pinconnector, two screws for the 144 pin connector).See Figure 3-9. 3. Lift the module straigh...

CPU/Memory Boards and Components 3-17 3 3.4.4.2 Installing a Module To maximize performance when installing UltraSPARC modules on aCPU/Memory board, use all CPU 0 connectors on the lowest numbered slot tothe highest numbered slot. After this, if there are modules remaining, use theCPU 1 connectors i...

3-20 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 3 There are three types of SIMMs that can be used in both Bank 0 and Bank 1.Each type is listed together with the DRAMs used in Table 3-1. Table 3-1 SIMM vs. DRAM 3.4.5.1 Removing a Memory Module 1. Remove the CPU/Memory board from wh...

CPU/Memory Boards and Components 3-21 3 4. Eject the faulty SIMM by pressing down on the ejection levers on both sides of the SIMM connector.See Figure 3-14. Figure 3-14 Ejecting a SIMM 5. Holding the SIMM by its edges, remove it from the slot and place it on an antistatic surface. 3.4.5.2 Installin...

3-22 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 3 Maximizing Performance The following guidelines will result in optimal memory interleaving acrossboards for performance. These guidelines are for optimal performance and arenot requirements for a functional system. The guidelines ap...

CPU/Memory Boards and Components 3-23 3 6. Lock the SIMM in place by pushing both ejector levers into the upright position.See Figure 3-16. 7. Install the CPU/Memory board and detach the wrist strap. See Section 3.4.2, “Installing a Board.” 8. As you reboot the system, watch for the system banner to...

4-1 I/O Boards and Components 4 To protect both yourself and the equipment, make sure you follow precautionsin Chapter 2, “Safety Precautions and Tools Requirements.” For your protection, also observe the following safety precautions when settingup your equipment: • Follow all cautions, warnings, an...

4-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 4 4.1 Handling Boards and Assemblies Caution – The chassis AC power cord must remain connected to ensure aproper ground. Caution – The I/O boards, their modules, and cards have surface-mountcomponents that can be broken by flexing the ...

I/O Boards and Components 4-3 4 4.2 Filler Panels and Load Boards All empty board slots in Enterprise systems must have either a filler panel or aload board installed. • Empty slots in Enterprise 5000 and 4000 systems must have a filler panelinstalled.See Figure 4-1. • Empty slots in Enterprise 6000...

4-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 4 The Graphics I/O board includes one SYSIO ASIC that provides a single SBusfor two plug-in SBus cards, two fiber interfaces, and the on-board devices(10/100Mbyte TPE and Single-ended Fast/Wide SCSI). 4.5.1 tpe-link-test? Variable If t...

4-14 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 4 5. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a filler panel (Enterprise 4000 and 5000 systems only)must be installed in its place.See Section 4.2, “Filler Panels and Load Boards.” 4.5.2.2...

I/O Boards and Components 4-19 4 This screen output indicates that the board has been detected by the systemand is in the low power mode. Additionally, any subsequent prtdiag(1M) output would include information for board slot 6. Again, note that thesystem will not use the new board until the system...

I/O Boards and Components 4-21 4 4.5.4.1 Plastic Standoffs Plastic standoffs lock the SBus and graphics (UPA) cards to the I/O boards. SeeFigure 4-14. • To unlock a standoff, pull up the tip insert. • To lock a standoff, first ensure that the module or card rests on the standoffflange, then press do...

I/O Boards and Components 4-23 4 7. Place the SBus card in an antistatic bag. 8. If the SBus card is not immediately replaced, install a filler panel (part number 340-2305) on the I/O board back panel opening. To secure thefiller panel, use the screws that were removed in Step 3. Caution – Be sure t...

4-24 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 4 3. Remove the black plastic card retainer shipped with the card. See Figure 4-17. Spread the ends of the retainer apart to remove it from thecard (the retainer is not needed for this installation). Figure 4-17 Card Retainer Link Int...

4-26 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 4 Figure 4-20 Disabling and Enabling the Link Integrity Test 4.5.4.4 Installing an SBus Card 1. Use the procedures in Section 4.5.2, “Removing a Board,” to remove the applicable I/O board. 2. Use Figure 4-13 to locate the SBus connect...

I/O Boards and Components 4-27 4 Caution – Do not rock the card onto the socket; the plastic connector housingmay break. 9. Press each corner of the SBus card to ensure that it rests on the collar of the standoff. 10. Press down on the tip insert of each standoff to lock the card in place. 11. Repla...

4-28 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 4 4.5.5.1 Removing a Graphics (UPA) Card 1. Use the procedures in Section 4.5.2, “Removing a Board,” to remove the applicable Graphics I/O board. 2. Locate the card. See Figure 4-22. 3. Remove the two screws that secure the card to th...

I/O Boards and Components 4-35 4 3. Hold the card at a slight angle and position it so the fiber connector end is loosely inserted into the I/O board front panel opening. 4. Align the card over the I/O board fiber connector receptacle and over the four standoff holes on the I/O board.See Figure 4-24...

5-1 Disk Boards and Components 5 To protect both yourself and the equipment, make sure you follow precautionsin Chapter 2, “Safety Precautions and Tools Requirements.” For your protection, also observe the following safety precautions when settingup your equipment: • Follow all cautions, warnings, a...

5-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 5 5.1 Handling Boards and Assemblies Caution – The chassis AC power cord must remain connected to ensure aproper ground. Caution – The Disk boards, their modules, and cards have surface-mountcomponents that can be broken by flexing the...

Disk Boards and Components 5-5 5 5.4 Hot-Plug Feature Enterprise systems have extensive error detection mechanisms, and anAutomatic System Reconfiguration (ASR) feature that enables the system to berebooted with failed components (such as CPUs, memory, or I/O) disabled.When an error is detected, the...

5-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 5 5.5.1 Removing a Board 5.5.1.1 Removing a Board from a Powered On System Caution – Remove a board from a powered on system only after the ASRsoftware has disabled the board. If a board has not been disabled by the ASRsoftware, then t...

Disk Boards and Components 5-13 5 5.5.2.4 Cabling Issues for Enterprise 6000 Systems Slot 15 installation: • Use an 80-cm SCSI cable to connect the Disk board to the SCSI HostAdapter (on-board or SBus card). Slot 14 installation: • If an I/O board is installed in the front, use an 80-cm SCSI cable t...

5-14 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 5 Figure 5-8 Disk Drive with Ejector Drive Retainer Open 3. If a new drive is to be installed, proceed to the next section. If the drive is not to be replaced, replace the Disk board as described inSection 5.5.2, “Installing a Board”....

Disk Boards and Components 5-15 5 6. Place it on the antistatic mat with the component side of the disk drive controller cards facing up. 7. Unlatch and then open the ejector drive retainer for the drive being replaced or installed.See Figure 5-8. 8. Using the drive retainer as a handle, slide the d...

6-1 Clock Board 6 To protect both yourself and the equipment, make sure you follow precautionsin Chapter 2, “Safety Precautions and Tools Requirements.” For your protection, also observe the following safety precautions when settingup your equipment: • Follow all cautions, warnings, and instructions...

6-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 6 6.1 Handling Boards and Assemblies Caution – The chassis AC power cord must remain connected to ensure aproper ground. Caution – The clock board and its modules have surface-mount componentsthat can be broken by flexing the board. To...

6-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 6 Figure 6-2 Standalone Clock Board 6.2.5 Installing a Clock Board The clock board slot is located at the top of the system, immediately below theperipheral power supply. See Figure 6-3. Note – If you are replacing the clock board, the...

Clock Board 6-7 6 2. Ensure that both extraction levers are in the outward position as you slide the board toward the backplane connectors.See Figure 6-2. The board will not seat fully unless the levers are in thisstarting position. Caution – DO NOT FORCE any board into a slot; this can cause damage...

7-1 Power Supplies 7 This chapter describes the power supplies and environmental sensing andreporting in Ultra Enterprise systems. There are differences in the powerdistribution depending on the enclosure (16-slot or 8-slot). There are two types of power supplies: a power/cooling module (PCM) and ap...

7-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 7 Note – A functioning peripheral power supply provides electrical prechargethat is required for the hot-plug feature. Use the prtdiag (1M) command to determine if electrical precharge is available. Table 7-1 lists the power supply vol...

7-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 7 7.3.1 Troubleshooting a Peripheral Power Supply A green LED is lit on the power supply when it is operational. When aperipheral power supply fails, a yellow LED is lit on the power supply. See Chapter 10, “Flow Diagrams for Troublesh...

Power Supplies 7-7 7 5. Slide the power supply toward the centerplane. • Ensure that both extraction levers are in the outward position. • Ensure that the arrows in the quarter-turn access slots point to theunlocked position. The power supply will not seat fully unless the levers are in this startin...

Power Supplies 7-11 7 7.4.3 Troubleshooting a PCM A green LED is lit on the power supply when it is operational. When a PCMfails, a yellow LED is lit on the power supply. You will see a message similar to the following example on your systemconsole when a PCM fails: See Chapter 10, “Flow Diagrams fo...

Power Supplies 7-15 7 5. Slide the power supply toward the centerplane. • Ensure that the extraction lever is in the outward position. • Ensure that the arrows in the quarter-turn access slots point to theunlocked position. See Figure 7-8 and Figure 7-9. The power supply will not seat fully unlessth...

8-1 Internal SCSI and Storage Devices 8 The following SCSI removable media devices are supported: • CD-ROM Drive • Tape Drive The following storage devices are supported: • Multi-tape Tray • SPARCstorage™ Library • SPARCstorage Array • SPARCstorage RSM • Differential SCSI tray Figure 8-1 through Fig...

8-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 8 Figure 8-5 CD-ROM/Tape Drive Removal and Replacement Note – If there are two devices in the enclosure, the data and power cablesmust be removed from both devices before pulling out the enclosure. 4. Once the cabling is removed, remov...

Internal SCSI and Storage Devices 8-7 8 6. To install a tape drive for the first time, you must first remove the filler mechanism: a. Remove the filler panel from the device enclosure by loosening and removing 4 screws. b. Use the same 4 screws to secure the device to the device enclosure, two screw...

8-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 8 Figure 8-6 Front Panel Bezel 2. Loosen the bottom three captive screws securing the SCSI tray to the chassis tray.See Figure 8-7. 3. Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and separa...

Internal SCSI and Storage Devices 8-9 8 Figure 8-7 SCSI Tray Removal and Replacement 4. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD-ROM and tape drives. 5. Remove a CD-ROM or a tape drive: a. Loosen the three captive screws securing the device to the tray....

8-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 8 Note – The tape drive must be installed on the side nearest the keyswitch forcooling purposes. 6. To install a tape drive for the first time, you must first remove the filler mechanism: a. Remove the filler by loosening the three ca...

Part 3— Troubleshooting Chapter 9, Troubleshooting Overview page 9-1 Chapter 10, Flow Diagrams for Troubleshooting page 10-1

9-1 Troubleshooting Overview 9 9.1 Using a Terminal If the system does not have a console, you can log in remotely through thenetwork or attach a terminal directly to the system. To attach a terminal to the system: 1. Halt the system and turn off power. 2. Connect the terminal to serial port A on th...

9-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 9 5. Turn the keyswitch to the diagnostic position ( ). The system will turn on. The diagnostic position puts POST in interactivemode and enables extensive POST tests. Figure 9-1 TTY Serial Port A 9.2 Hardware Indicators Use the LEDs o...

Troubleshooting Overview 9-3 9 9.2.1 System Front Panel LEDs LEDs in the system are controlled by OpenBoot™ PROM programming (OBP).Table 9-1 lists the LED codes for system operations. 9.2.2 Clock Board LEDs The clock board also displays system status. The LED codes are the same as forthe front panel...

Troubleshooting Overview 9-7 9 9.3 Basic Definitions for the Card Cage When locating a board slot in the 8-slot and 16-slot card cages, remember: 9.4 Diagnosing Problems When board LED codes indicate a hardware problem, several types of softwareprograms are available to supply information about the ...

9-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 9 9.4.2 SunVTS The latest version of SunVTS™ (on-line validation test suite) has several modesof testing, including low-impact testing, which can run with minimum affecton customer applications. The SunVTS can also be used to stress-te...

Troubleshooting Overview 9-9 9 9.4.4 POST and OpenBoot POST and OpenBoot work together in the system to test and manage systemhardware. POST resides in the OpenBoot PROM on each CPU/Memory board, I/O board,and Disk board. When the system is turned on, or if a system reset is issued,POST detects and ...

9-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 9 If the system cannot communicate with a 10BASE-T network, the Ethernet linktest setting for the port may be incompatible with the setting at the networkhub. See Section 9.5.1, “Failure of Network Communications,” for furtherdetails....

Troubleshooting Overview 9-11 9 9.5 Specific Problems and Solutions 9.5.1 Failure of Network Communications Description of the Problem The system cannot communicate with a network if the system and the networkhub are not set in the same way for the Ethernet Link Integrity Test. Thisproblem particula...

9-12 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 9 a. Type: b. In the show-devs listing, find the node names. Node names take the general form /sbus@3,0/SUNW,hme@ 3 ,8c00000 . Solution 1 Use this method while the operating system is running: 1. Become superuser. 2. Type: 3. Reboot t...

Troubleshooting Overview 9-13 9 9.5.2 Resetting and Power Cycling the System from a Remote Console It is possible to reset the system or cycle power from the remote console underthese conditions: • The console must be connected to port A on the clock board. • The key switch must be in either the On ...

10-1 Flow Diagrams for Troubleshooting 10 This chapter discusses solutions for these subjects: No AC or DC Power page 10-2 System Cannot Boot page 10-3 Defective CPU/Memory Board page 10-4 Defective I/O Interface Board page 10-5 Defective Disk Board page 10-6 Defective Disk Drive page 10-7 Defective...

10-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 10 10.1 No AC or DC Power Figure 10-1 Diagnosing AC/DC Power Problems INDICATION No AC, fans aren’t turning,no LEDs No DC or yellow LED is lit System error messages Begin End TEST/PROCEDURE Check incoming AC power. Check AC circuit br...

Flow Diagrams for Troubleshooting 10-3 10 10.2 System Cannot Boot Figure 10-2 Diagnosing Operating System Problems INDICATION System cannot boot or cannot load UNIX System boots with errors or runs with intermittentproblems Begin End TEST/PROCEDURE Check LEDs on front panel. Check LEDs on clock boar...

Flow Diagrams for Troubleshooting 10-5 10 10.4 Defective I/O Interface Board Interface boards are hot-pluggable in many instances. Figure 10-4 Replacing I/O Interface INDICATION System error message or LED code identifies aspecific board or I/Oproblem Board not identified or intermittent problem Beg...

10-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 10 10.5 Defective Disk Board The disk board is hot-pluggable. Figure 10-5 Diagnosing Disk Board Problems INDICATION System error message or LED code identifies aspecific board Board not identified or intermittent problem Begin End TES...

Flow Diagrams for Troubleshooting 10-7 10 10.6 Defective Disk Drive Figure 10-6 Diagnosing Disk Drive Problems INDICATION System error message or device code identifies aspecific fault Device not identified or intermittent problem Begin End TEST/PROCEDURE Check /var/adm/messages Halt access to devic...

10-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 10 10.7 Defective Power Supplies The peripheral power supply and power/cooling modules are hot-pluggable. Caution – Boards in slots adjacent to a modular power supply may overheat ifthe supply is removed and not replaced. The modular ...

Flow Diagrams for Troubleshooting 10-9 10 10.8 Defective Clock Board There is one clock board in the system. Caution – The clock board is not hot-pluggable. You must halt the operatingsystem and turn off AC power before replacing the clock board. Figure 10-8 Diagnosing a Defective Clock Board ! INDI...

Part 4— Service Information Chapter 11, Safety and Tools page 11-1 Chapter 12, Powering Off and On page 12-1 Chapter 13, Preparing for Service page 13-1

11-1 Safety and Tools 11 11.1 Safety Precautions For your protection, observe the following safety precautions when setting upyour equipment: • Follow all cautions, warnings, and instructions marked on the equipment. • Ensure that the voltage and frequency rating of the power outlet you usematches t...

11-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 11 11.2 Symbols The following symbols mean: WARNING Hazardous voltages are present. Toreduce the risk of electrical shock anddanger to personal health, follow theinstructions. WARNING Risk of personal injury. To reduce therisk, follow...

11-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 11 PROTECTIVE EARTH Earth ground. CHASSIS Frame or chassis ground. FUSE REPLACEMENT For continued protection against risk MARKING of fire and electric shock, replaceONLY with fuse of the same type andrating. 11.3 System Precautions En...

12-1 Powering Off and On 12 This chapter contains information necessary to prepare the system for service.Included are system power off and on, and external cable removal procedures. 12.1 Powering Off the System Before turning off system power, halt the operating system as shown below.Failure to hal...

12-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 12 3. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Peripherals that corresponds to your operating system. 4. Wait for the system-halted message and the boot monitor prompt. 5. Turn off the sys...

Powering Off and On 12-5 12 Figure 12-4 AC Power Switch and Power Receptacle (Standalone Server) 12.2 Removing the External Cables 1. Position the server for easy access to the rear. 2. Enterprise 6000/5000 systems only: remove the rear screen panel and the kick panel by loosening the screws.Both th...

12-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 12 Figure 12-5 Rear Screen and Kick Panel 3. Disconnect each cable from the I/O boards carefully. Squeeze the locking tabs on the sides of the connector body, or loosen anyretaining screws (if provided), and pull the connectors out. 4...

Powering Off and On 12-7 12 12.3 Restarting the System Note – As the system starts up, watch for error messages from the POSTdiagnostic program. If a terminal is not already part of the system, install aTTY terminal before continuing the startup. See Section 9.1, “Using aTerminal,” on page 9-1 for t...

12-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 12 Figure 12-6 Local/Remote Switch Warning – Never move the server or the expansion cabinets when systempower is on. Excessive movement can cause catastrophic disk drive failure.Always power the system OFF before moving cabinets. 6. W...

Powering Off and On 12-9 12 Note – POST does not test drives or internal parts of SBus cards. To test thesedevices, run OBP diagnostics manually after the system has booted. Refer tothe OpenBoot Command Reference manual for instructions. 7. To start POST again, or if the system hangs, press the CPU ...

12-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 12 12.4 Reading Boot Messages ♦ Use the boot software messages to verify the presence of options in thesystem. After POST completes the system self-test, a message similar tothe following will appear on your screen. The message lists...

Powering Off and On 12-11 12 Figure 12-9 Front Panel Status LEDs (Standalone Server) Table 12-1 summarizes the front panel LED status conditions during and afterPOST. Table 12-1 LED Status Indicators Location LED Condition Front panel Left/Top LED(green) On — DC power supply is receiving AC current....

13-1 Preparing for Service 13 This chapter contains information about preparing the system for service afterthe system has been powered off. 13.1 Servicing Hot-Pluggable Components Hot-pluggable components can be removed and replaced without powering offthe system. For information about disconnectin...

Preparing for Service 13-3 13 13.3.2 CD-ROM/Tape Device Door The small door to the left of the top panel can contain a CD-ROM drive and/ora tape drive. To open the door: ♦ Push on the top right corner of the door. The clasp will release and thedoor will spring open. To close the door: ♦ Press gently...

13-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 13 Figure 13-1 Removing the Front Bezel To replace the bezel: ♦ Place the bezel against the chassis with ball studs aligned with the catcheson the bezel, and tap or press both sides of the bezel into place. 13.3.4 Front Panels Hinged ...

Preparing for Service 13-5 13 Figure 13-2 Opening the Three-panel Hinged Door To remove the hinged door: 1. Remove the top bezel. See Section 13.3.3, “Top Front Bezel.” The top bezel must be removed to provide clearance. 2. Open the three-panel hinged door wide, past the bracket, and lift it free of...

13-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 13 13.3.5 Rear Screen Panel To remove the rear screen panel: 1. Remove the two #10 Phillips screws securing the panel to the frame. See Figure 13-3. 2. Tilt the panel top out and lift it free of the chassis. Set the panel aside. There...

Preparing for Service 13-7 13 13.3.6 Side Panels To remove the left and right side panels: 1. Loosen two slot-head captive screws near the panel base. 2. Tilt the panel bottom out. 3. Lift the panel up until free of the tabs at the top of the chassis. Set the panel aside. Figure 13-4 Removing the Si...

13-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 13 13.3.8 Kick Panel To remove the kick panel: 1. Loosen the two screws. See Figure 13-6. Figure 13-6 Removing the Kick Panel To replace the kick panel: 1. Arrange cables (if applicable) neatly behind the kick panel, then fasten the ...

Preparing for Service 13-11 13 13.3.9 Stabilizer Bar Warning – Always extend the stabilizer bar before pulling the disk drive traysout for servicing. The cabinet has six levelling pads. Four pads on the cabinet frame are loweredto touch the floor and prevent the cabinet from rocking. Two levelling p...

13-12 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 13 13.4 Internal Access - Enterprise 4000 System The Enterprise 4000 system has a top bezel that must be removed to access theSCSI tray and the keyswitch tray. 13.4.1 Top Bezel To remove the top bezel: 1. Grasp the bottom corners of ...

Preparing for Service 13-13 13 13.4.2 SCSI Tray To remove the SCSI tray: 1. Remove the top bezel. 2. Loosen the three captive screws that hold the tray in place. Insert a screwdriver in the notch at the top center of the SCSI tray to pullout the SCSI tray. See Figure 13-9. 3. Remove the seven screws...

Part 5— Appendixes Appendix A, Specifications page A-1 Appendix B, Functional Description page B-1 Appendix C, SCSI Devices page C-1 Appendix D, General Rules for System Configuration page D-1 Appendix E, Chassis Field Replaceable Units (FRUs) page E-1 Appendix F, Illustrated Parts Breakdown (IPB) p...

A-1 Specifications A A.1 Physical Specifications Table A-1 Cabinet Server Physical Specifications U.S. Metric Height 56 in 143 cm Width 30 in 77 cm Depth 39 in 99 cm Weight 800 lb, approx 360 kg, approx Power cord 15 ft 4.6 m Table A-2 Cabinet Server Clearance and Service Access U.S. Metric Front 48...

Specifications A-3 A A.2 Electrical Specifications Table A-6 Standalone Server Shipping Specifications U.S. Metric Height 19.0 in 48 cm Width 23.8 in 60 cm Depth 26.8 in 68 cm Weight 160 lb, approx 72 kg, approx Table A-7 Cabinet Server Electrical Specifications Parameter Value Input current Voltage...

A-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 A A.3 Environmental Requirements BTU rating 4680 BTU Power factor 0.92 - 0.96 Plug type U.S. NEMA 5-15P International 10A, single phase IEC 320,connected for 220-240 Vac Table A-9 Cabinet Server Temperature, Humidity, and Altitude Limi...

B-1 Functional Description B B.1 System Overview The 16-slot and 8-slot Enterprise 6000 and 5000 cabinet servers, and the 8-slotEnterprise 4000 standalone server, all use variations of the same general cardcage design. All systems feature shared-memory multiprocessors and use thesame boards, power/c...

Functional Description B-3 B There are few differences between board slots and each slot can accept anyboard type. However, slot 1 connects directly to the internal SCSI tray throughthe centerplane and related cables. The internal tape and/or CD-ROM or otheroptional internal SCSI drives cannot be us...

Functional Description B-7 B B.5 CPU/Memory Board The CPU/Memory board supports up to 2 CPU modules and 16 SIMMs. TheCPU/Memory board is shown in Figure B-5. Figure B-5 CPU/Memory Board The CPU/Memory board should be installed from the smallest even-numberedslot (0) to the largest even-numbered slot...

B-12 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 B Note – All empty card cage slots must contain a load board (Enterprise 6000server) or filler panel (Enterprise 5000 or 4000 servers). B.7 Network Interfaces Each SBus I/O board and Graphics I/O board has onboard connectors for10BASE...

Functional Description B-13 B With automatic system reconfiguration (ASR), a PCM can be taken offline andreplaced without halting the system. There are two restrictions: 1. The remaining power/cooling modules must provide sufficient electrical power. As a general rule, the number of boards must be l...

Functional Description B-15 B B.11 Disk Trays Enterprise systems support Fibre Channel and/or SCSI disk trays. • The 16-slot Enterprise 6000 cabinet server has a capacity of three internaltrays. • The 8-slot Enterprise 5000 cabinet server has a capacity of four internaltrays. • The 8-slot Enterprise...

C-1 SCSI Devices C C.1 SCSI Tray Target IDs The default SCSI ID numbers for devices in the SCSI tray are: C.2 Disk Board Target IDs Note – Default disk drive ID numbers are chosen so that IDs 4, 5, 6, and 7 areunlikely to be assigned to disk drives. These IDs are in slots 0 and 1, which arenormally ...

C-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 C C.3 SCSI Cable Length The maximum combined length for a string of SCSI cables is six meters fornon-differential cables. For differential SCSI cables, the maximum is 25 meters. To calculate the total length of a SCSI string, include e...

D-1 Rules for System Configuration D Some of the following rules are suggestions for optimizing your system. Otherrules are strictly required and are marked with the notation: (Requirement) or(Maximum). D.1 Card Cage As a general rule, all board slots in the card cage are interchangeable.However, th...

Rules for System Configuration D-3 D 3. Under some circumstances, you may remove a power/cooling module from an active system for a short time. However, if the boards in the adjacentslots create large quantities of heat, it is safer to halt and power off thesystem first. D.1.5 Filler Panels and Load...

D-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 D 4. The order of filling CPU slots is not critical. However, to optimize heat dissipation in the system: • Fill all “PROC 0” locations on all CPU/Memory boards before filling any“PROC 1” locations. To receive the maximum quantity of d...

Rules for System Configuration D-5 D D.6 Disk Drive Trays 1. The disk drive tray containing the boot disk should be connected to the I/O board in card cage slot 1. 2. Additional drive trays may be attached to I/O boards in any other card cage slot. 3. In the Enterprise 6000 and 5000 systems, optiona...

E-2 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E E.1 Enterprise 6000/5000 Systems E.1.1 System Cabinet Fan Tray Assembly You must remove the fan tray screen to reach the assembly. To remove the fan tray screen: 1. Locate the system cabinet fan tray assembly at the right rear of the...

Non-Chassis Field Replaceable Units (FRUs) E-3 E Figure E-1 Replacing the Fan Tray Assemblyin the Enterprise 6000/5000 Systems 3. Tilt the fan tray assembly back slightly so that it clears the top of the cabinet. 4. Remove the fan tray assembly. To replace the fan tray assembly: 1. Tilt the fan tray...

E-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E 3. Tighten the two captive screws at the top and bottom of the fan tray. See Figure E-1. 4. Replace the power cable and fan fail cable. To replace the fan tray screen: 1. Replace the screen so that the slotted screw holes clear the s...

Non-Chassis Field Replaceable Units (FRUs) E-5 E Figure E-2 Opening the Power Connector Cover To replace the AC input cable assembly: 1. Pull back the power connector cover to expose the power inlet. 2. Connect the AC power cord into the power inlet. See Figure E-2. 3. Pull the latch over the AC pow...

E-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E E.1.3 Universal System Cabinet Power Sequencer To remove the power sequencer: 1. Completely power off the Enterprise system. See the power off instructions in Chapter 12, “Powering Off and On.” 2. Remove the power cord assembly from ...

Non-Chassis Field Replaceable Units (FRUs) E-7 E 6. Remove the two screws at the bottom of the power sequencer. 7. Tilt the power sequencer slightly so that it clears the top and lift it up and out of the cabinet.You may use the power inlet to obtain a grip on the power sequencer. To replace the pow...

E-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E 2. Grasp the front bezel on both sides at the top and pull out far enough to disengage the ball studs. Caution – To prevent breakage, do not grasp the bezel by the bottom edge. See Figure E-4. Figure E-4 Removing the Front Bezel 3. R...

E-10 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E 9. Disconnect the cable assembly from the front of the SCSI adapter assembly and remove the cable assembly.See Figure E-6. Figure E-6 Removing the Cable AssembliesFrom the Front of the SCSI Adapter Tray To replace the cable assembly...

Non-Chassis Field Replaceable Units (FRUs) E-11 E 4. Replace the fan tray shelf cover. Replace the 10 screws and attach the cover to the cabinet. 5. Replace the side panel. See Chapter 13, “Preparing for Service,” for information on replacing theside panel. 6. Close the hinged door on the front pane...

Non-Chassis Field Replaceable Units (FRUs) E-17 E 11. Gently remove the key switch assembly from the cabinet. Pull out the right side first and gently rock the assembly until the left flangeclears the cabinet. See Figure E-12. Figure E-12 Replacing the Key Switch Assembly in the Enterprise 6000/5000...

E-18 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E 3. Replace the screw on the left side that attaches the key switch assembly to the cabinet pillar.See Figure E-10. 4. Connect the key switch cable assembly into the back of the key switch assembly. 5. Replace the SCSI tray into the ...

Non-Chassis Field Replaceable Units (FRUs) E-19 E 3. Loosen the three captive screws on the bottom that secure the SCSI adapter assembly to the cabinet.See Figure E-13. Figure E-13 Removing the SCSI Tape Adapter PCS Assembly in the Enterprise 6000/5000 Systems 4. Pull and slowly remove the SCSI adap...

E-20 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E Caution – DO NOT FORCE the SCSI adapter assembly into the slot; this cancause damage to the assembly and system. The SCSI adapter assembly should insert and seat smoothly. If it binds,remove it, and inspect the slot for any obvious ...

E-22 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E Figure E-14 Removing the 200/240V Fan Tray Assembly To replace the fan tray assembly: 1. Carefully insert the fan tray assembly into the cabinet. Viewed from the rear of the system, the fan tray is on the left side of thecabinet. Se...

Non-Chassis Field Replaceable Units (FRUs) E-23 E Caution – DO NOT FORCE the fan tray assembly into the slot; this can causedamage to the fan tray assembly and system. The fan tray assembly should insert and seat smoothly. If it binds, remove it,and inspect the slot for any obvious obstructions. Do ...

E-24 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E 8. Loosen the four screws on each side of the system cabinet that attach the top rails to the main chassis. 9. Remove the top rails and set them aside. Guide the four screws through the key slots in each top rail. 10. Remove the fou...

E-26 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E E.2 Enterprise 4000 System E.2.1 Fan Tray Assembly, 100V/240V To remove the fan tray assembly: 1. Completely power off the Enterprise system. See the power off instructions in Chapter 12, “Powering Off and On.” 2. Locate the fan tra...

Non-Chassis Field Replaceable Units (FRUs) E-27 E Figure E-15 Removing the Fan Tray in the Enterprise 4000 System 5. Pull the end of the extraction lever outward to release the fan tray assembly from the centerplane. 6. Slowly remove the fan tray assembly from the enclosure. To replace the fan tray ...

E-28 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E Caution – DO NOT FORCE the fan tray assembly into the slot; this can causedamage to the fan tray assembly and system. The fan tray assembly should insert and seat smoothly. If it binds, remove it,and inspect the slot for any obvious...

Non-Chassis Field Replaceable Units (FRUs) E-29 E Figure E-16 Removing the Top Bezel 5. Loosen the two captive screws securing the key switch assembly to the enclosure.Viewed from the front of the system, the key switch assembly is on the rightside of the enclosure. 6. Gently pull the key switch ass...

E-30 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E Figure E-17 Replacing the Key Switch/LED Tray Assembly in the Enterprise 4000 System To replace the key switch assembly: 1. Gently insert the key switch assembly in the enclosure. Viewed from the front of the system, the key switch ...

Non-Chassis Field Replaceable Units (FRUs) E-33 E Note – Remember the proper orientation of the centerplane when removing itfrom the front chassis. 13. Lift the centerplane out and set it aside. To replace the centerplane: 1. Place the centerplane in the front chassis. Be sure the centerplane has th...

E-34 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 E 12. Replace the top bezel. See Chapter 13, “Preparing for Service,” for information on replacing thisassembly. 13. Power on the Enterprise system. See the power on instructions in Chapter 12, “Powering Off and On.

F-4 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 F Assembly, DRAM, 16MX72, JEDEC, SIMM, 60 ns 501-2654 page F-15 SBus I/O board assembly 501-2977 page F-16 Graphics I/O board assembly 501-2749 page F-17 Clock board assembly 501-2975 page F-18 Disk board assembly 501-3113 page F-19 Bo...

Illustrated Parts Breakdown (IPB) F-5 F F.1 Enterprise 6000/5000 Systems Table F-2 Enterprise 6000 System, Front View Key Description Part Number 1 CPU/Memory board 501-2976 2 SunCD 4 370-2203 2 3 1 4 5

G-1 Connectors G CPU/Memory Board page G-2 Centerplane Connector page G-2 CPU Module Connectors page G-3 I/O Board page G-5 Centerplane Connector page G-7 SBus Connectors page G-7 UPA Connector Location page G-8 Ethernet Connector (TPE) page G-9 MII Connector page G-9 Fiber Interface Connectors page...

G-6 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 G Figure G-8 SBus I/O Board Connector Locations Figure G-9 Graphics I/O Board Connector Location SBus 0 SBus 1 SBus 2 Fiber 0 Fiber 1 MII SCSI Ethernet Centerplane connector SBus 0 UPA SBus 2 Centerplane Fiber 0 Fiber 1 MII SCSI Ethern...

G-8 Ultra Enterprise 6000/5000/4000 Systems Manual—November 1996 G Figure G-12 I/O Board SBus 2 Connector Locations G.2.3 UPA Connector Location The Graphics I/O board has one UPA connector. Figure G-13 Graphics I/O Board UPA Connector Location SBus I/O Graphics I/O Graphics I/O

Connectors G-11 G G.2.7 SCSI Connector Figure G-18 I/O Board SCSI Connector Locations G.3 Disk Board Figure G-19 shows the locations of the connectors on the Disk board. Figure G-19 Disk Board Connector Locations Graphics I/O SBus I/O SCSI in SCSI out Centerplane connector

Connectors G-13 G G.3.3 SCSI Out Connector Figure G-22 Disk Board SCSI Out Connector Location (Lower) G.4 Clock Board Figure G-23 shows the clock board connector locations. Figure G-23 Clock Board Connector Locations Centerplane connector Serial port B Serial port A Keyboard/mouse Not used

Index-1 Index A AC power switch, 12-5 access, internal Enterprise 4000, 13-12Enterprise 6000/5000, 13-2 adapter, SBus card, 4-23adjust levelling pads, 13-11stabilizer bar, 13-11 assembly drawing See illustrated parts breakdown B boards clock, 6-2configuration in card cage, D-1CPU/Memory, 3-5disk, 5-...

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