Page 3 - SERVICE HANDBOOK
3 Your safety and the safety of others is extremely important in the servicing of this water heater. Many safety-related messages and instructions have been provided in this handbook and on your water heater to warn you and others of a potential hazard. Read and obey all safety messages and instruct...
Page 4 - Fire or Explosion Harzard
Fire or Explosion Harzard Do not store or use gasoline or other flammable vapors andliquids in the vicinity of this or any other appliance. Avoid all ignition sources if you smell Natural or LP gas.Do not expose water heater control to excessive gaspressure. Use only gas shown on rating plate. Maint...
Page 5 - TROUBLESHOOTING QUICK REFERENCE; fl
PROBLEM POSSIBLE CAUSE TEST / CORRECTIVE ACTION 5 TROUBLESHOOTING QUICK REFERENCE NO HOT WATER: Insuf fi cient Combustion Air or Venting Issues – combustion chamber thermal cut off tripped. Follow the steps on pp 18 – 19. Always check and clean the base ring fi lter and the fl ame arrestor. Pilot wi...
Page 6 - Thermostat does not shut-off
PROBLEM POSSIBLE CAUSE TEST / CORRECTIVE ACTION 6 WATER LEAKAGE: Thermostat does not shut-off Check the Gas Control Valve/Thermostat as described on p. 20-21. Drain valve dripping/leaking Back fl ush to clean- out sediment, replace if necessary Tank Leak Check Leakage Checkpoints described on p. 25.
Page 7 - TABLE OF CONTENTS
7 TABLE OF CONTENTS BASIC INSTALLATION ...................................................................................................................................... 8-16 DRAINING AND FILLING THE WATER HEATER ......................................................................................
Page 8 - Manual Gas; BASIC INSTALLATION & OPERATION
8 Exhaust Vent to Ouside of Building Union Union Water Shut-Off Valve Water Supply- Cold* Expansion Tank Pressurize to Equal Supply Water Pressure* (Relieve water pressure on the expansion tank before adjusting air pressure.) Temperature-Pressure Relief Valve with discharge piped to an adequate drai...
Page 9 - Figure 2
9 This portion of this handbook applies to the Operations and Servicing of Residential Gas, Tank Type, Water Heaters, which are vented atmospherically and use a thermocouple as their electrical source. Control: There are two gas control valve/thermostat con fi gurations available. Both valves have s...
Page 10 - Figure 3; Normal Operation
10 Burner/Manifold Door Assembly: The burner/manifold assembly consists of several components such as: main burner, burner ori fi ce, manifold tube, pilot burner, pilot ori fi ce, pilot tube, igniter, and thermocouple. See the fi gure below for the complete list of components. The pilot burner remai...
Page 11 - Figure 5
11 Energy Cut Off (ECO): A metal tube (Temperature Probe) mounted onto the back of the gas control valve/thermostat is immersed inside the tank water. The probe acts as a temperature high limit. If water gets excessively hot, an Energy Cut Off (ECO) switch within the probe opens, interrupting the sm...
Page 12 - Less than 5 seconds; Figure 6
12 Thermostat Operation: Standard residential water heaters use mechanical thermostats. With a mechanical thermostat, a dial setting of 120° F may shut the burner down at a tank temperature between 110° and 130° F. The heater will consistently shut off at this same temperature. For this same reason,...
Page 13 - WARNING; Carbon Monoxide Warning
13 BASIC INSTALLATION & OPERATION Table 1: BTUH Input Minimum Square Feet with 8’ Ceiling Typical Room with 8’ Ceiling 30,000 188 9 x 21 45,000 281 14 x 20 60,000 375 15 x 25 75,000 469 15 x 31 90,000 563 20 x 28 105,000 657 20 x 33 120,000 750 25 x 30 135,000 844 28 x 30 IMPORTANT:• The area mu...
Page 14 - All Air from Inside the Building:; Figure 9
14 BASIC INSTALLATION & OPERATION All Air from Inside the Building: When additional air is to be provided to the con fi ned area from additional room(s) within the building, the total volume of the room(s) must be of suf fi cient size to properly provide the necessary amount of fresh air to the ...
Page 16 - Vertical Exhaust Gas Vent:
16 • The connector must be firmly attached and sealed to prevent it from falling out. • To aid in removing the connector, a thimble or slip joint may be used. • The connector must not extend beyond the inner edge of the chimney as it may restrict the space between it and the opposite wall of the chi...
Page 18 - EXHAUST FAN
18 CHECKING THE GAS SUPPLY PRESSURE Checking the Gas Supply Pressure Gas pressure checks are done with flowing gas using a gas pressure gauge capable of reading pressure in inches of water column. • Supply gas pressure checks are measured before the gas control valve/thermostat and as close to the w...
Page 21 - Replacing the Thermocouple; REPLACING THE THERMOCOUPLE AND GAS CONTROL VALVE/THERMOSTAT
21 Removing the Burner from the Manifold/Burner Assembly Natural Gas (Low Nox) & L.P. Gas Burner 1. Take off the burner by removing the two (2) screws located underneath the burner. 2. Check the burner to see if it is dirty or clogged. The burner may be cleaned with soap and hot water. BURNER (B...
Page 22 - Replacing the Manifold/Burner Assembly; Explosion Hazard
22 OTHER FITTINGSNOT SHOWN FOR CLARITY IGNITER WIRE THERMOCOUPLE TWO PIECE WIRE CONNECTOR RETAINER CLIP PILOT TUBE PILOT BRACKET PILOT MANIFOLD TUBE MANIFOLD/BURNER DOOR OPENING FERRULE NUT Figure 25 Replacing the Manifold/Burner Assembly WARNING Explosion Hazard • Tighten both manifold door screws ...
Page 24 - ADJUSTING THE TEMPERATURE ON THE GAS CONTROL VALVE THERMOSTAT
24 ADJUSTING THE TEMPERATURE ON THE GAS CONTROL VALVE THERMOSTAT Water temperature over 125°F (52°C) can cause servere burns instantly resulting in severe injury or death. Children, the elderly, and the physically or mentally disabled are at highest risk for scald injury. Feel water before bathing o...
Page 25 - GAS WATER HEATER SIZING GUIDE; LEAKAGE CHECKPOINTS
25 GAS WATER HEATER SIZING GUIDE Use the following information as a guide to approximate the correct size water heater for the residence: 30 gallon size (21 gallon draw) for one bath residence. • 40 gallon size (28 gallon draw) for two bath residence -or one bath with an automatic clothes washer. • ...
Page 26 - TECHNICAL BULLETINS
26 TECHNICAL BULLETINS WATER HAMMER ..................................................................................................................................................27 MINERAL BUILD-UP .....................................................................................................
Page 27 - WATER HAMMER; GENERAL; EFFECTS; THE FIX
27 BULLETIN 11 WATER HAMMER GENERAL Water hammer is the destructive force, pounding noise and vibration in a piping system when water fl owing through a pipeline is stopped abruptly. When water hammer occurs, a high intensity pressure wave travels back through the piping system until it reaches a po...
Page 28 - NOTES
28 BULLETIN 13 MINERAL BUILD-UP SYMPTOMS • Rumbling • Crackling • Popping CAUSE With the increase in fuel costs and hot water consumption, deliming has become a necessity of modern maintenance. Lime (CaCO3), is the most notable factor when discussing water hardness. Lime is present in every water sy...
Page 29 - ALUMINUM HYDROXIDE
29 BULLETIN 14 ALUMINUM HYDROXIDE SYMPTOMS “Crackling”, “gurgling”, or “popping” noises from new water heaters (installed less than six months). CAUSE In a few isolated parts of the United States where the water supply has a relatively high pH (8+), water conditions will react with the aluminum anod...
Page 30 - CONDENSATION; SYMPTOMS; CAUSES; DIAGNOSIS
30 BULLETIN 15 CONDENSATION SYMPTOMS The water heater appears to be releasing water while the main burner is on or water is found surrounding the heater shortly after the water heater has been used. This bulletin explains why fl ue gases condense and how you can differentiate between condensation an...
Page 31 - DISCOLORED WATER
31 BULLETIN 21 DISCOLORED WATER SYMPTOMS Rusty, brown, black, or yellow water appearing in the hot water. CAUSES Complaints of discolored water are commonly blamed on water heaters and storage tanks, but in fact, it is a rare occurrence for today’s high quality glass lined tanks to have a lining fai...
Page 32 - SMELLY WATER
32 BULLETIN 22 SMELLY WATER CAUSES The most common cause of “smelly water” is a non-toxic sulfate reducing bacteria, scienti fi cally termed Divibrio Sulfurcans. This bacteria often enters the water system through construction or a break in ground piping. The bacteria creates the energy it needs to ...
Page 33 - CHLORINATION PROCEDURE
33 BULLETIN 23 CHLORINATION PROCEDURE CAUSES The chlorination procedure is used to eliminate various bacteria that accumulate and grow in water heaters. These bacteria often cause odorous or discolored water conditions. PROCEDURE Please read the steps of the chlorination procedure prior to beginning...
Page 34 - NOT ENOUGH HOT WATER - GAS; Minutes to drop 30° F; RESULTS
34 BULLETIN 35 NOT ENOUGH HOT WATER - GAS CAUSES Complaints regarding an insuf fi cient supply of hot water are typically the result of a water heater that cannot meet the demands of the residence (both people and appliances). The demand for suf fi cient hot water may also be exceeded if additional ...
Page 35 - THERMAL EXPANSION; TEST
35 BULLETIN 45 THERMAL EXPANSION SYMPTOMS • Effects are only noticeable after hot water use followed by periods of no water use. • Relief valve drips during any recovery cycle when no hot or cold water is used. • Hot water pipes creak while heater is recovering and all valves are closed. • Tanks or ...
Page 36 - The ideal; FIGURE
36 THERMAL EXPANSION THE FIX The ideal fi x involves the use of a pressure reducing valve if supply pressures are above 60 to 70 psi, and a properly sized expansion tank. The PRV reduces supply pressures to 40 to 60 psi allowing an economically priced and sized expansion tank to be used. The PRV als...
Page 37 - LEAKING TEMPERATURE AND PRESSURE RELIEF VALVE
37 BULLETIN 52 LEAKING TEMPERATURE AND PRESSURE RELIEF VALVE SYMPTOMS • Water seeping around the relief valve tank connection • Leakage at the threaded portion of the relief valve connection • Intermittent weeping and/or dribbling from the relief valve • Large volume of hot water sporadically discha...
Page 38 - INSULATION BLANKETS
38 BULLETIN 60 INSULATION BLANKETS GENERAL The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters. Most modern water heaters have adequate factory installed insulation, the use of an after market insulation blanket is no longer recommended by mo...
Page 39 - Formulas and Conversions:; GENERAL INFORMATION
39 Draw efficiency is the quantity of hot water available to the consumer before the outlet water temperature decreases 25 degrees F. A 40 gallon water heater will typically provide 70% (28 gallons) of this “usable” hot water (60% is the minimum). The burner or elements are allowed to operate during...