Page 2 - table of contents
2 table of contents TABLE OF CONTENTS ........................................................................2 SAFE INSTALLATION, USE AND SERvICE........................................3 APPROvALS ........................................................................................3 GENERAL SAFE...
Page 3 - approvals
3 The proper installation, use and servicing of this water heater is extremely important to your safety and the safety of others.Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and others of a potential injury hazard. Read and ...
Page 4 - precautIons; DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER; GroundInG InstructIons; THERE SHOULD BE NO SMOkING OR OPEN; Explosion Hazard; Improper installation, use and service may result; CAUTION; General safetY InforMatIon
4 precautIons DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. Immediately call a qualified service agency to inspect the appliance and to make a determination on what steps should be taken next. If the unit is exposed to the following, do not operate heater until all corrective steps hav...
Page 6 - Fire Hazard; Fire or Explosion Hazard; Breathing Hazard - Carbon Monoxide Gas; Property Damage Hazard; Fire and Explosion Hazard; Electrical Shock Hazard; Jumping out control circuits or components can
6 Fire Hazard Do not install water heater on carpeted floor.Do not operate water heater if flood damaged. For continued protection against risk of fire: Fire or Explosion Hazard Read instruction manual before installing, using or servicing water heater. Avoid all ignition sources if you smell gas. D...
Page 7 - qualIfIed Installer or servIce aGencY; IcoMMTM & bacnet coMpatIble; IntroductIon
7 Thank You for purchasing this water heater. Properly installed and maintained, it should give you years of trouble free service. abbrevIatIons used Abbreviations found in this Instruction Manual include : • ANSI - American National Standards Institute • ASME - American Society of Mechanical Engine...
Page 8 - Get to Know Your water heater - Gas Models; replaceMent parts and delIMInG products; features and coMponents
8 * cautIon harness has 120 vac. In operatIon. ** see “planning the vent system,” “Installation of vent system” and “condensate piping” for more information. fIGure 1. vacuuM relIef valve *Install per local codes M display enclosure ** n exhaust elbow assembly ** o condensate tubing p off/on switch ...
Page 9 - rouGh In dIMensIons; InstallatIon consIderatIon
9 rough-In-dimensions Units A B C D E F Inches 66.75 49.25 22.00 15.75 3.00 8.00 cm 169.5 125.09 55.88 40.00 7.62 20.32 top/side Inlet and outlet: 3/4” npt Gas Inlet: 1/2” npt capacity, Gas and electrical characteristics Approximate Capacity Manifold Pressure Electrical Characteristics U.S. Gals. Li...
Page 10 - locatInG the water heater; All water heaters eventually leak.; venting starting on page 20.
10 locatInG the water heater Carefully choose a location for the new water heater. The placement is a very important consideration for the safety of the occupants in the building and for the most economical use of the appliance. Property Damage Hazard All water heaters eventually leak. • Do not inst...
Page 11 - InsulatIon blanKets; Do not; coMbustIon aIr and ventIlatIon; IS NOT LESS THAN
11 in an alcove or closet, the entire floor must be covered by the panel. Failure to heed this warning may result in a fire hazard. Minimum clearances between the water heater and combustible construction are 0 inch at the sides and rear, 5.5” (14.0 cm) from the front and 18” (45.7 cm) from the top....
Page 12 - unusuallY tIGht constructIon; confIned space; IS LESS THAN; dIrect vent applIances; fresh aIr openInGs for confIned spaces; do not; refer to these; outdoor aIr throuGh two openInGs
12 ventilation systems, clothes dryers and fireplaces shall also be considered in determining the adequacy of a space to provide combustion, ventilation and dilution air. unusuallY tIGht constructIon In unconfined spaces in buildings, infiltration may be adequate to provide air for combustion, venti...
Page 14 - power supplY; power fluctuatIons and electrIcal noIse; cheMIcal vapor corrosIon; CORROSION OF THE FLUEWAYS AND vENT SYSTEM MAY; water pIpInG; InstallInG the new water heater
14 This water heater shall not be connected to any heating systems or component(s) used with a non-potable water heating appliance. All piping components connected to this unit for space heating applications shall be suitable for use with potable water. Toxic chemicals, such as those used for boiler...
Page 15 - MIXInG valves; can cause severe burns instantly; table 1; dIshwashInG MachInes; heater piping
15 MIXInG valves Water temperature over 125°F (52°C) can cause severe burns instantly resulting in severe injury or death.Children, the elderly and the physically or mentally disabled are at highest risk for scald injury.Feel water before bathing or showering.Temperature limiting devices such as mix...
Page 17 - the heater.Fit T & P valve insulation over valve. Make sure that the; teMperature-pressure relIef valve; Water Damage Hazard; Temperature-Pressure Relief Valve discharge; Keep clear of Temperature-
17 Fit pipe insulation over the incoming cold water line and the hot water line. Make sure that the insulation is against the top cover of the heater.Fit T & P valve insulation over valve. Make sure that the insulation does not interfere with the lever of the T & P valve. Secure all insulati...
Page 18 - no floor drain is available or the drain is above the level of the
18 Gas pIpInG Make sure gas supplied is same type listed on model rating plate. The inlet gas pressure must not exceed 14 inch water column (3.5 kPa) for natural and propane gas (L.P.). The minimum inlet gas pressure shown on rating plate is that which will permit firing at rated input. All gas pipi...
Page 19 - hIGh altItude InstallatIons; HARD PIPE. AvOID FLEX LINE CONSTRUCTION FOR GAS DUE; sedIMent traps; fIllInG the water heater; note: the cold water supply valve must be left open when
19 hIGh altItude InstallatIons This high efficiency water heater is certified for use without modification for an altitude of 10,000 feet (3,079 meters). Consult the factory for installation at altitudes over 10,100 feet (3,079m). Some gas utility companies derate their gas for altitude, making it u...
Page 20 - ventInG; vent pIpe terMInatIon; FACTS TO CONSIDER ABOUT; plannInG the vent sYsteM; number of; If using 2” inch vent pipe:; the TERMINATION
20 ventInG Never operate the water heater unless it is vented to the outdoors. The instructions in this section of the manual must be followed to avoid choked combustion or recirculation of flue gases. Such conditions cause sooting of the combustion chamber, burners and flue tubes and creates a risk...
Page 21 - BEWARE OF CONCEALED WIRING AND PIPING INSIDE THE
21 PVC Materials should use ASTM D-2564 Grade Cement; CPVC Materials should use ASTM F- 493 Grade Cement and ABS Materials should use ASTM D-2235 Grade Cement. If the water heater is being installed as a replacement for an existing power vented heater in pre-existing venting, a thorough inspection o...
Page 22 - “Gas vent dIrectlY below. Keep clear of all; InstallatIon requIreMents - coMMonwealth of Massachusetts
22 coMMonwealth of Massachusetts For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Co...
Page 23 - terMInatIon clearances sIdewall power vent; POWER VENT
23 terMInatIon clearances sIdewall power vent V X VENT TERMINAL AIR SUPPLY INLET AREA WHERE TERMINAL IS NOT PERMITTED v v A G V FIXED CLOSED FIXED CLOSED OPERABLE OPERABLE V C B B B B F B V V A J V H M X X V V K B E D L POWER VENT (using room air for combustion) EXTERIOR CLEARANCES FOR SIDEWALL VENT...
Page 24 - terMInatIon clearances sIdewall dIrect vent; DIRECT VENT
24 terMInatIon clearances sIdewall dIrect vent V X VENT TERMINAL AIR SUPPLY INLET AREA WHERE TERMINAL IS NOT PERMITTED v v A G V FIXED CLOSED FIXED CLOSED OPERABLE OPERABLE V C B B B B F B V V A J V H M X X V V K B E D L DIRECT VENT (using outdoor air for combustion) EXTERIOR CLEARANCES FOR SIDEWALL...
Page 25 - InstallatIon sequence; vent terMInals supplIed wIth heater Must be used.
25 sequence of InstallatIons, fIGure 15a Cut a length of PVC pipe about 3.5 inches (8.9 cm) longer than the wall thickness at the opening. Glue the vent terminal to this section of pipe. Slide the wall plate over the pipe to stop against the vent terminal. Place a bead of caulking (not supplied) aro...
Page 27 - proper installations.; Item; Rain Cap; Do not use field-supplied couplings to extend pipes. Airflow
27 concentrIc vent InstallatIon This appliance is certified for concentric venting with concentric vent kit #9003910105 and #9006328005. Follow instructions below for proper installations. KIt coMponents Each kit is comprised of the following: Item Description Qty. Rain Cap 3 in. 1 SDR-26 pipe 4 in....
Page 28 - CONCENTRIC TERMINATION; procedure 2 sIde wall terMInatIon, see fIGure 24.; field-supplied stainless steel screw may be used to secure the
28 5. Secure assembly to roof structure as shown in Figure 23 using field supplied metal strapping or equivalent suppor t material. note: ensure termination height is above the roof sur face or anticipated snow level as shown in figure 23. 6. I n s t a l l r a i n c a p a n d s m a l l d i a m e t e...
Page 29 - MultI-concentrIc vent terMInatIons
29 5. Install rain cap and small diameter pipe assembly in Y concentric fitting and large pipe assembly. Ensure small diameter pipe is bottomed and cemented in Y concentric fitting. 6. Secure assembly to structure as shown in Figure 24 using field- supplied metal strapping or equivalent support mate...
Page 30 - dIrect vent dIaGraM
30 12” MINIMUM CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL 12” MINIMUM CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL 24” MINIMUM SEPARATION. EXHAUST MUST BE AT SAME LEVEL OR ABOVE INTAKE TERMINAL. dIrect vent dIaGraM fIGure 28. fIGure 30. fIGure 31. fIGure 32. fIGure 29. When direct venting thro...
Page 31 - vent pIpe preparatIon; prIMer; recoMMended brush* sIZe for prIMer; *use onlY natural brIstle
31 vent pIpe preparatIon 1. InItIal preparatIon. A.) Make sure the solvent cement you are planning to use is designed for the specific application you are attempting. B.) K n o w th e p h y s i c a l a n d c h e m i c a l c h a r a c te r i s ti c s a n d limitations of the PVC and CPVC piping mater...
Page 32 - C. Test dry fit of the joint
32 b. deburring Use a knife, plastic pipe deburring tool, or file to remove burrs from the end of small diameter pipe. Be sure to remove all burrs from around the inside as well as the outside of the pipe. A slight chamfer (bevel) of about 10°-15° should be added to the end to permit easier insertio...
Page 33 - controls and swItches; cautIon
33 controls and swItches This model is provided with three pressure switches. These switches are essential to the safe and proper operation of the unit. All switches are wired in series. The controller is set up to shut the unit down whenever there is a failure of any of the switches. It is importan...
Page 34 - DANGEROUS OPERATION. vERIFY PROPER OPERATION AFTER SERvICING.
34 cautIon LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERvICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION. vERIFY PROPER OPERATION AFTER SERvICING. power vent wIrInG scheMatIc - fIGure 34. THIS WATER HEATER IS POLARITY SENSITvE. B E F O R E A P P LY I N G ELECTRICITY TO THI...
Page 35 - operatInG InstructIons; to turn off Gas to applIance; Operating Set Point
35 warnInG: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance does not have a pilot. It is equipped with an ignition device which automatically lights the burner. do not try to light the burner ...
Page 36 - teMperature reGulatIon
36 for the lowest temperature which satisfies your hot water needs. This will also provide the most energy efficient operation of the water heater and minimize scale formation. Valves for reducing the point-of-use temperature by mixing cold and hot water are available, see Figure 8. Also available a...
Page 37 - overvIew; coMMercIal and resIdentIal Models; control sYsteM navIGatIon; MENU; Desktop Screen Shown; control sYsteM operatIon
37 user Input buttons • The up and down buttons are used to navigate menus and adjust user settings. • The operational buttons are used to enter/exit menus, select menu items, activate adjustment modes and confirm or cancel new user settings. The operational buttons are multifunctional, their curren...
Page 38 - status Icons; Icon
38 status Icons The Status Icons are displayed on the Desktop screen and convey operational and diagnostic information. The icons are described in the table below. table 3. Icon description Water temperature in the tank has fallen. Shaded area of the animated thermometer icon will rise and fall in r...
Page 39 - operatInG states; described in the table below.; state; control sYsteM Menus; Menu
39 operatInG states The current operational state of the water heater is displayed on the Desktop screen as the "Status." The common operational states are described in the table below. table 4. state description Standby The water heater is not in an active heating cycle. IE: the Tank Temper...
Page 40 - user settInGs & control sYsteM Menus; teMperatures; minus the Differential setting.; dIsplaY; Temperatures
40 user settInGs & control sYsteM Menus teMperatures operatInG set poInt and dIfferentIal adjustMent The Operating Set Point is adjustable from 90°F (42°C) to 180°F (82°C) for commercial and 160°F (71°C) on residential models. The factory setting is 120°F (49°C). The Differential is adjustable f...
Page 41 - setting is for 3 trials.; Top of Menu; Bottom of Menu; Heater Status
41 teMperatures (cont) descrIptIon/actIon dIsplaY tank temperature • - non adjustable - control system sensed temperature from the Temperature Probe. tank probe offset • - adjustable user setting, range -5° to +5° (factory setting 0°). The Tank Probe Offset is used to calibrate control system temper...
Page 42 - Temperature Units; Display Settings; CHANGE
42 dIsplaY settInGs descrIptIon/actIon dIsplaY Select Display Settings from the Main Menu and press the Operational Button under "SELECT" to enter this menu. This menu contains adjustable display options for viewing information on the LCD screen. Use the Up & Down Buttons to navigate the...
Page 43 - current fault; Blocked Exhaust; fault hIstorY; Fault History; fault occurrence; Fault Occurrence; restore factorY defaults; Restore Factory Defaults
43 current fault descrIptIon/actIon dIsplaY Select Current Fault from the Main Menu and press the Operational Button under "SELECT" to enter this menu. This menu contains non adjustable operational information. Use the Up & Down Buttons to navigate the menu.This menu contains the current...
Page 44 - servIce contact InforMatIon
44 servIce contact InforMatIon The control system has a discrete menu that Installing contractors and/or service agents can access to enter contact information for their customers. This contact information will be displayed with all Fault and Alert messages. descrIptIon/actIon dIsplaY From the Deskt...
Page 45 - start up condItIons; therMal eXpansIon; operatIonal condItIons; sMellY water; for Your InforMatIon
45 start up condItIons sMoKe/odor It is not uncommon to experience a small amount of smoke and odor during the initial start-up. This is due to burning off of oil from metal parts, and will disappear in a short while. therMal eXpansIon Water supply systems may, because of such events as high line pr...
Page 46 - ventInG sYsteM InspectIon; health risk or asphyxiation.; anode rod InspectIon; perIodIc MaIntenance
46 ventInG sYsteM InspectIon At least once a year a visual inspection should be made of the venting system. You should look for: 1. Obstructions which could cause improper venting. The combustion and ventilation air flow must not be obstructed. 2. Damage or deterioration which could cause improper v...
Page 47 - pressure relief valve.; draInInG and flushInG; Keep hands clear of drain; Turn off the gas supply at the Main Gas Shutoff valve if; to flush the water heater storaGe tanK:; ensure it is operating properly.; servIce
47 fIGure 36. When checking the temperature-pressure relief valve operation, make sure that (1) no one is in front of or around the outlet of the temperature-pressure relief valve discharge line, and (2) that the water discharge will not cause any property damage, as the water may be extremely hot, ...
Page 48 - MaIntenance; teMperature-pressure relIef valve test; do not pluG the teMperature-pressure relIef
48 MaIntenance teMperature-pressure relIef valve test Burn hazard. Hot water discharge. Keep clear of Temperature- Pressure Relief Valve discharge outlet. It is recommended that the Temperature-Pressure Relief Valve should be checked to ensure that it is in operating condition every 6 months. When c...
Page 49 - leaKaGe checKpoInts
49 Never use this water heater unless it is completely filled with water. To prevent damage to the tank, the tank must be filled with water. Water must flow from the hot water faucet before turning “ON” gas to the water heater. A *Condensation may be seen on pipes in humid weather or pipe connection...
Page 50 - troubleshootInG; water heater locatIon; InstallatIon checKlIst
50 troubleshootInG Flow Chart. 1. When the control system is first powered, during boot up, it will display water heater model information during initialization. After a few moments the control system LCD which is part of the UIM (user interface module) will display the default screen known as the &...
Page 51 - sequence of operatIon flow chart; YES
51 sequence of operatIon flow chart YES NO Water is heated to set point 24 V Gas Valve de-energized Approximately 30 second Inter-Purge cycle 24 V Gas Valve de-energized Retries up to two more times Approximately 30 second Post-Purge cycle Control System Locks Out “Ignition Failure” Fault Msg is dis...
Page 52 - agency for installation and service.; Burn Hazard
52 If the Main Burner ignites momentarily but does not sustain ignition allow the water heater to try to ignite up to two more times until control system locks out and the Ignition Failure Fault message is displayed on the control system's LCD. If the water heater is experiencing rough starts - see ...
Page 53 - resettInG control sYsteM locK outs
53 note: If you are not qualified and licensed or certified as required by the authority having jurisdiction to perform a given task do not attempt to perform any of the diagnostic or service procedures described in the following section. If you do not understand the instructions in the following se...
Page 54 - fault and alert MessaGes; dIsplaYed fault/alert MessaGe; AC Reversed; Ignition Failure; Low Igniter Current
54 fault and alert MessaGes Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualified service agent in your area. possIble causes - checK/repaIr dIsplaYed fault/alert MessaGe The water heater’s control system is polarity sensitive and ...
Page 55 - Blower Prover Failure; Blower Prover Open; Blocked Air Intake
55 fault and alert MessaGes (cont) Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualified service agent in your area. possIble causes - checK/repaIr dIsplaYed fault/alert MessaGe The control system has detected the Blower Prover Swi...
Page 56 - notes
Page 59 - limited warranty; fIll In warrantY and Keep for future reference.
59 limited warranty State Water Heaters, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater. THE TANk 1. If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water therein,...