Page 2 - Notice; Trademark Information
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients. The drawings and specifications contain...
Page 3 - Table of Contents
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Table of Contents 1. About This Document 4 1.1 Referenced Documents 4 1.2 Customer Support Hotline 4 1.3 Icons and Conventions 4 2. NetLink e34...
Page 4 - About This Document; Referenced Documents; NetLink SVP Server; Customer Support Hotline; The Hotline is open; Icons and Conventions; This manual uses the following icons and conventions.; Caution! Follow these instructions carefully to avoid danger.
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 1. About This Document This document explains how to configure and maintain the SpectraLink e340/h340/i640 Wireless Telephone within the Mitel ...
Page 5 - QoS and Security; NetLink Wireless Telephone Access Point
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2. NetLink e340/h340/i640 Wireless Telephone Overview The NetLink e340/h340/i640 Wireless Telephone is a mobile handset for workplace IP teleph...
Page 6 - Quick Start Guide
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2.2 Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of 802.11b APs listed on the NetLink Wirele...
Page 7 - System Diagram; Mitel Networks IP telephony server architecture example; TFTP Server
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2.3 System Diagram The following diagram shows the NetLink components residing on a network with the Mitel Networks IP telephony system, APs, a...
Page 8 - System Components; NetLink i640 Wireless Telephone; : The NetLink i640 Wireless Telephone offers a; : SpectraLink Voice Priority (SVP) is the SpectraLink quality of; Mitel Networks IP System; : Interconnects multiple network devices, including the NetLink
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 2.4 System Components NetLink e340/h340 Wireless Telephone : The NetLink e340/h340 Wireless Telephone is a lightweight, durable handset specifi...
Page 9 - Mitel Networks IP Phone; : The wired LAN desksets provided by Mitel Networks
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation as long as the SVP Server and APs are on the same subnet. However, in such networks, it is possible for the QoS features of the NetLink SVP Ser...
Page 10 - The NetLink Wireless Telephone; Wireless Telephone; Specifications
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3. The NetLink Wireless Telephone NetLink e340/h340 1 Wireless Telephone NetLink i640 Wireless Telephone 3.1 Specifications Radio frequency: 2....
Page 11 - The Display; the; key while off hook to scroll through the line/memory keys.
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.2 The Display Alphanumeric Display information provided by the supported Mitel Networks VoIP solution when the handset is off-hook will be pa...
Page 12 - Ringing and Tones; Audio Features
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Ringing and Tones The ringing types are programmed by the handset user into the handset and are not accessible or changeable by the supported M...
Page 13 - Startup Sequence
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.3 Startup Sequence The handset goes through an initialization sequence at startup. The line icons 1-9 display and count down as the handset s...
Page 14 - Handset Modes; Predial; End Call
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.4 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the user to place an outgoing call. ...
Page 15 - NetLink Wireless Telephone Displays; Status display area
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 3.5 NetLink Wireless Telephone Displays Status display area Displays information from the PBX in one line of text and displays available softke...
Page 16 - NetLink Wireless Telephone Configuration; User-defined Preferences; The Admin Menu; Opening the Admin Menu
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 4. NetLink Wireless Telephone Configuration The NetLink e340/h340/i640 Wireless Telephones should be provisioned in the supported Mitel Network...
Page 17 - Entering and editing Admin menu options; Up; Alphanumeric String Entry
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Entering and editing Admin menu options An asterisk (*) next to an option indicates that it is selected. Use the Up , Down , and Select side bu...
Page 18 - Admin menu
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Admin menu Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Phone Config License Option Set Current [List per download] Clear PIN N...
Page 19 - . Any other protocol will; softkey. The new PIN number will be
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Transmit Power *Maximum 50 mW † 30 mW † 20 mW 15 mW 10 mW 5 mW Diagnostics Run Sit...
Page 20 - Save
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation If OAI is enabled, and an OAI IP address is available to the telephone (either via DHCP or Static IP configuration), the telephone will communi...
Page 21 - Configuration Note
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation into range of your network. This check takes only a second and ensures that all handsets in your network are kept up-to-date with the same vers...
Page 24 - Diagnostic Tools; Diagnostic Tools
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Diagnostics Run Site Survey The Site Survey mode is activated by selecting this option. Site survey starts running immediately upon selecting t...
Page 25 - briefly to open the user options menu. Use; Standby menu
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 4.2 User-defined Preferences The following user-defined preferences are also covered in the NetLink e340/h340/i640 Wireless Telephone user guid...
Page 27 - : The Ring Option allows the user to set the ring for three separate
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Ring Options : The Ring Option allows the user to set the ring for three separate functions. Telephone ring is used for usual telephony functio...
Page 29 - : Displays the IP address currently assigned to the handset.; : Displays the IP address of the NetLink SVP Server and the OAI; : displays the software version running the handset. The MAC; Mitel Options
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation System Info Phone IP Addr : Displays the IP address currently assigned to the handset. Server IP Addr : Displays the IP address of the NetLink ...
Page 30 - The user may enable or disable PTT on this handset. PTT is disabled; : The user may select volume levels by pressing the; and; side buttons and then pressing the; softkey. The graduated volume bar
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Push-to-talk : The NetLink i640 Wireless Telephone incorporates PTT functionality. PTT may be allowed or disallowed in the Admin menu. If allow...
Page 31 - License Management; The handsets; Requirements
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 5. License Management NetLink Wireless Telephones support a number of different IP protocol integrations. All NetLink e340/h340/i640 Wireless T...
Page 32 - Power cycle the handset.
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation each time it powers on. See NetLink Wireless Telephone Configuration section for detailed configuration instructions. 6. Power cycle the handse...
Page 33 - Mitel Networks VoIP Integration Factors; Voice Messaging Access; CODECs
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 6. Mitel Networks VoIP Integration Factors This section describes the mapping between the emulated Mitel Networks 5220 IP Phone and the NetLink...
Page 35 - Feature Programming; plus a shortcut key will activate the assigned line appearance or; key is pressed. Each line or feature appears in
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 7. Feature Programming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP is similar to the 5220 IP Pho...
Page 36 - Feature Assignment
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the handset. 5220 key Feature han...
Page 37 - Feature Access; Line Appearances
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 7.2 Feature Access In its standby state, the handset displays the extension assigned to this handset. The active state is initiated by pressing...
Page 38 - Superkey
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation on the emulated desk phone, indicating that the corresponding feature is turned on. OAI options appear at the end of the list. All OAI keys wil...
Page 39 - Paging
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation in static memory. If the handset is in a call during the failure of the primary PBX, it will attempt to register with a backup PBX after the ca...
Page 40 - Testing a Handset
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 8. Testing a Handset Verify proper registration and operation of each handset by performing the following tests on each handset in an active wi...
Page 41 - Run Site Survey
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 9. Diagnostic Tools Run Site Survey , Diagnostic Mode and Syslog Mode are three diagnostic tools provided to assist the WLAN administrator in e...
Page 43 - Solving Coverage Issues; Troubleshooting; Screen 1
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Solving Coverage Issues Coverage issues are best resolved by adding and/or relocating access points. Overlap issues may be resolved by reassign...
Page 44 - Screen 2
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Screen 2 • Jitter (Jitter), average error or “wobble” in received packet timing, in microseconds • Last successful transmit data rate (LastRate...
Page 45 - Screen 4; Association count since power up (AssocCount); Screen 5
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Weak: Signal Strength too weak Rate: One or more basic rates not supported Full: AP can not handle bandwidth requirements AthT: Authentication ...
Page 47 - Messages are formatted like the following example:
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Successful Handoff New AP MAC New AP signal strength Old AP MAC Old AP signal strength Reason for handoff Other candidate APs: MAC Signal stren...
Page 48 - Certifying the NetLink Wireless Telephones; Testing a NetLink Wireless Telephone; Conducting a Site Survey
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 10. Certifying the NetLink Wireless Telephones Prior to determining that an installation is complete, test the handsets following the sequence ...
Page 49 - Software Maintenance; can be displayed during power on by holding down; Upgrading NetLink Wireless Telephones; Normal Download Messages
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 11. Software Maintenance The NetLink e340/h340/i640 Wireless Telephones use proprietary software programs written and maintained by SpectraLink...
Page 50 - Download Failure or Recovery Messages
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Download Failure or Recovery Messages The following display messages indicate a failure or recovery situation during the download process. Mess...
Page 51 - Troubleshooting NetLink Wireless Telephone Problems; Access Point Problems; – service will be disrupted if a user moves outside the area; –prior to system installation, the best location for APs for; Configuration Problems
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 12. Troubleshooting NetLink Wireless Telephone Problems NetLink Wireless Telephones can exhibit transmission problems in several ways. They can...
Page 52 - NetLink Wireless Telephone Status Messages
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation 12.3 NetLink Wireless Telephone Status Messages NetLink Wireless Telephone status messages provide information about the NetLink e340/h340/i640...
Page 53 - Software
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Message Description Action Bad Program File Handset software download files are incorrect or corrupted Download new software from the SpectraLi...
Page 60 - Index
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Index Access point Coverage, 43 Coverage test, 48 Access point, description, 8 Automatic Learn, 21, 22 Capacity, 51 Checking code, 49 Customer ...