Page 2 - What should I receive in the box?; With your laptop you should find the following items:; Contents
2 3 XMA technical helpline: 0844 335 2234 Section 1: What should I receive in the box? With your laptop you should find the following items: 1. A mains lead and adaptor 2. Back pack 3. Mouse 4. Instruction manual for laptop If you have ordered a full hardware and connectivity bundle you should also ...
Page 4 - Setting up your new computer; Connect the mains lead into the AC adaptor as shown in Fig. 2; 0 Simple steps to look after your new laptop
7 6 3. The DC IN light on the system indicators will glow green. If the AC adaptor is either faulty, not connected or not switched on at the wall socket then no light will be shown. XMA technical helpline: 0844 335 2234 Section 3: Setting up your new computer The following instructions will allow yo...
Page 5 - REMEMBER, YOUR LAPTOP AND ACCESSORIES ARE ONLY COVERED BY THE
9 8 XMA technical helpline: 0844 335 2234 2. Power on the laptop (see Fig. 5). Fig. 5 The laptop will now load and launch Microsoft Windows 7 and you will be presented with the login screen. This is the Windows 7 screen with two icons – one that says ‘Learner’ and one that says ‘Parent’. 3 . Click o...
Page 7 - Setting up the Parent account
13 12 Section 4: Managing your settings 4.1 Setting up the Parent account Your computer has two accounts already set up – the Parent account and the Learner account. The Learner account is the account for any users to use. The Parent account password should be changed at first use. This is essential...
Page 8 - Select Change your password
15 14 7. Enter the current password (xmahaadmin) and then enter the new password, and click ‘Change password’ to complete. 4.2 Net Intelligence To activate your Net Intelligence software, double click on the NI icon on your desktop, while connected to the internet: 1. This will cause a browser windo...
Page 9 - To initiate a scan, click on the ‘Home’ tab, and click ‘Scan now’
17 16 2. This process may take some time, as it is downloading any and all update to ensure maximum protection for your computer. 3. As it is updating, you will see: 4. To initiate a scan, click on the ‘Home’ tab, and click ‘Scan now’ 1. Select the ‘Update’ tab, and click ‘Update’ XMA technical help...
Page 10 - Further help and support
19 18 5.2 XMA technical helpline details Our technical helpline is open at the following times: Monday – Sunday 8.00am – 10.00pm including Bank Holidays. Closed Christmas Day. Telephone: 0844 335 2234* *National Rate phone number from landlines, charges from mobile phone vary therefore we recommend ...
Page 12 - Glossary of terms
23 22 XMA technical helpline: 0844 335 2234 THIS SERVICE DOES NOT COVER 1. Unattended Equipment The occurrence of a theft whilst the equipment is left unattended: a) in a vehicle, unless the equipment was: i) in the locked boot of a saloon car; or ii) concealed under the rear parcel shelf of a locke...