Seiko TM-U590/U590P - Manuals

Page 2 - Printer Parts and Labels; Labels; Caution labels for drawer kick-out and display module

Printer Parts and Labels Labels CAUTION: Caution labels for drawer kick-out and display module connectors. POWER ERROR RELEASE SLIP FORWARD REVERSE RELEASE EPSON Slip papercontrol panel Front cover On/Off switch POWER FORWARD ERROR RELEASE SLIP REVERSE RELEASE Document table Table Paper guide * Slid...

Page 3 - Quick Reference; Where to order ribbons.

i Quick Reference This Quick Reference will direct you to key areas of this Operator’s Manual. For a complete listing of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Ribbons page viii Where to order ribbons. Setting Up the Printer page 1-1 How to set up the printer....

Page 4 - ii

ii All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assu...

Page 5 - iii; FCC CLASS A; FCC Compliance Statement; For American Users

iii FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipmen...

Page 6 - iv; DECLARATION OF CONFORMITY

iv Product Name: Printer Type Name: M128B These printers conform to the following Directives and Norms Directive 89/336/EEC EN 55022 (1986 and 1994) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1991) Directive 90/384/EEC EN45501: (1992) DECLARATION OF CONFORMITY

Page 7 - EMI and Safety Standards Applied; CE marking

v EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: CE marking EN55022EN50082-1EN45501 Safety Standard: TÜV (EN 60950) North America: EMI: FCC Class ASafety standards: UL 1950-2TH...

Page 8 - About This Manual; Setting Up and Using; Chapter 1; Reference; Chapter 4

vi About This Manual Setting Up and Using ❏ Chapter 1 contains information on unpacking the printer, and setting it up. ❏ Chapter 2 contains information on using the printer. ❏ Chapter 3 contains troubleshooting information. Reference ❏ Chapter 4 contains specifications. ❏ Appendix A tells how to ch...

Page 9 - Introduction vii; Introduction; Features; Options

Introduction vii Introduction Features The TM-U590 and TM-U590P are high-quality POS printers that can print on slip paper. The printers have the following features: ❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font). ❏ Copy printing is possible. ❏ High throughput using b...

Page 10 - viii Introduction; Ordering Ribbon Cassettes

viii Introduction Ordering Ribbon Cassettes The TM-U590/U590P uses a long-lasting ribbon cassette. To order ribbon cassettes, contact your dealer or your local affiliate. See Appendix B for a list of EPSON subsidiaries with their addresses and telephone numbers.

Page 11 - ix; Contents; Setting Up the Printer; Chapter 2; Using the Printer; Chapter 3; Troubleshooting

ix Contents Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1 Setting Up the Pri...

Page 12 - Reference Information; Appendix A; Dip Switch Setting; Appendix B; EPSON Sales Subsidiaries

x Chapter 4 Reference Information Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Ribbon S...

Page 13 - Setting Up the Printer 1-1; Unpacking

Setting Up the Printer 1-1 Chapter 1 Setting Up the Printer Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. See the note on page 1-4 for information about the hexagonal lock screws. Note: When you lift the printer...

Page 14 - Removing the protective material; Open the printer by pulling up on the tab on the front cover.

1-2 Setting Up the Printer Removing the protective material 1. Open the printer by pulling up on the tab on the front cover. 2. Remove the damper from the printer as shown below. 3. Store the dampers with the other packing materials and use them when transporting your printer. POWER ERROR RELEASE SL...

Page 15 - Setting Up the Printer 1-3; Connecting the Cables and Grounding the Printer; Connecting the computer; You need an appropriate interface cable.

Setting Up the Printer 1-3 Connecting the Cables and Grounding the Printer You can connect up to five cables to the printer. They all connect to the connector panel on the bottom of the printer, which is shown below: Notes: There are caution labels beside the drawer kick-out connector and the displa...

Page 17 - Setting Up the Printer 1-5; Connecting the Drawer

Setting Up the Printer 1-5 Connecting the Drawer WARNING: Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer. CAUTION: Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone lin...

Page 18 - Anschließen der Lade; anschlie

1-6 Setting Up the Printer Anschließen der Lade WARNUNG: Eine für den Drucker geeignete Lade verwenden. Bei Verwendung einer falschen Lade kann diese oder der Drucker beschädigt werden. ACHTUNG: Kein Telefonkabel an die Schnappsteckerbuchse anschließen, da sonst der Drucker und die Telefonkabel besc...

Page 19 - Setting Up the Printer 1-7; Connecting the Display Module; To remove the cable, squeeze the connector and pull it out.; Grounding the Printer; Make sure that the printer is turned off.

Setting Up the Printer 1-7 Connecting the Display Module Plug the cable connector (provided with the direct connection display module) securely into the printer’s display module connector until it clicks. CAUTION: Be sure not to connect this cable to the drawer kick-out connector, which is to the le...

Page 20 - Connecting the Power Supply

1-8 Setting Up the Printer 2. Connect the ground wire to the printer using the FG screw on the bottom of the printer, as shown. Connecting the Power Supply Use the optional EPSON PS-170 or equivalent power supply for your printer. WARNING: Make sure that you use the EPSON PS-170 power supply or equi...

Page 22 - Installing the Ribbon Cassette; Be sure the printer is not receiving data when you replace a

1-10 Setting Up the Printer Installing the Ribbon Cassette Use the EPSON ERC-31(P) ribbon cassette for your printer. Note the label inside this section that can assist you in replacing the ribbon. CAUTION: Never turn the ribbon knob in the opposite direction of the arrow marked on the cassette; othe...

Page 24 - Using the Power Switch Cover; This test is independent of any other equipment or software.; Running the self test; Make sure the printer is turned off and the printer cover is

1-12 Setting Up the Printer Using the Power Switch Cover WARNING: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately. Continued usage may lead to fire or shock. You can use the enclosed power switch cover to make sure that the powe...

Page 25 - DIP Switch Settings; See Appendix A if you need to make any changes.

Setting Up the Printer 1-13 2. While holding down the REVERSE button, turn on the printer to begin the self test. (The SLIP light blinks.) 3. Feed a sheet of slip paper into the printer. The printer loads the paper automatically, prints the printer settings, and then ejects the paper. 4. Remove the ...

Page 26 - Removing the Paper Guide

1-14 Setting Up the Printer Removing the Paper Guide If you will use especially wide paper, you may not want to use the paper guide on the document table. You can remove it, as described below. 1. Open the printer by pulling up on the tab on the front cover. 2. Slide the table to the left and remove...

Page 28 - Using the Printer 2-1; Operating the Control Panels; Control Panel; Buttons; FORWARD

Using the Printer 2-1 Chapter 2 Using the Printer Operating the Control Panels You can control the basic paper feeding operations of the printer with the buttons on the control panels. The indicator lights help you monitor the printer’s status. Control Panel Buttons The printer and these buttons wil...

Page 29 - Indicator lights; Panel lights

2-2 Using the Printer RELEASE Press this button to release slip paper. Indicator lights The control panel lights provide information on printer conditions. Panel lights POWER The POWER light is on when the printer is on. ERROR The printer is off-line when the light is on (except during paper feed us...

Page 30 - Using the Printer 2-3; Slip Paper Handling; Send appropriate control commands from the computer.

Using the Printer 2-3 Slip Paper Handling Notes: Use only slip paper that matches the printer’s specifications. See Paper Specifications in Chapter 4. Be sure that the slip is flat, without curls, folds, and wrinkles. 1. Send appropriate control commands from the computer. 2. When the SLIP light bli...

Page 31 - Reading MICR characters on personal checks; Wait until the computer sends the FS a 0 command to the; printer, causing it to enter the MICR mode. The

2-4 Using the Printer Note: After the slip is detected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the setting position of the slip is not correct, the printer takes a few seconds to detect the position of the top edge of the slip. 5. After print...

Page 33 - Troubleshooting 3-1; General problems; The lights on the control panel do not come on.; Printing problems; An; ERROR; The

Troubleshooting 3-1 Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some printer problems you may have. General problems The lights on the control panel do not come on. Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the...

Page 34 - The printer sounds like it is printing, but nothing is printed.

3-2 Troubleshooting If the self test works properly, check the following: 1. Check the connection at both ends of the interface cable between the printer and the computer. Also make sure that this cable meets the specifications for both the printer and the computer. 2. The data transmission settings...

Page 35 - Troubleshooting 3-3; Paper handling problems; Paper is jammed inside the printer.; To clear a paper jam, follow the steps below:; Cleaning the Optional MICR Mechanism; The cleaning procedure; During in the self test mode; ) Confirm to set a roll paper and a ribbon cassette to make use a

Troubleshooting 3-3 Paper handling problems Paper is jammed inside the printer. CAUTIONS: Do not touch the print head because it can be very hot after printing continuously for a long time.Do not move the print head carriage. To clear a paper jam, follow the steps below: 1. Turn the printer off and ...

Page 37 - Command code sequence; ) Carry our from 8) to 10) described above in the self test mode.; NOTES; In case of using an adhesive cleaning sheet,; Explanatin of a cleaning sheet; Moistened Cleaning sheet

Troubleshooting 3-5 9) As a check paper, insert a cleaning sheet into a printer. * Set yellow non-stick side to be upside when cleaning using adhesive sheet. 10) Remove and do a sheet after cleaning sheet discharge. 11) Turn off the power switch. Command code sequence 1) MICA cleaning command <FS...

Page 38 - Hexadecimal Dump; REVERSE

3-6 Troubleshooting Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a gui...

Page 39 - Reference Information 4-1; Printing Specifications; Paper; Number of characters:

Reference Information 4-1 Chapter 4 Reference Information Printing Specifications Paper Printing method: Serial impact dot matrix Head wire configuration: 9-pin vertical line, 0.353 mm (1/72-inch) wire pitch Head wire diameter: 0.29 mm (.01") Printing direction: Bidirectional, minimum distance p...

Page 40 - Ribbon Specifications; The MICR reader is a factory-installed option.

4-2 Reference Information Ribbon Specifications MICR Reader (Option) The MICR reader is a factory-installed option. Type: Exclusive cassette ribbon Ribbon cassette specifications: Part number: ERC-31 (P), ERC-31(B) Color: (P) Purple (B) Black Ribbon life: (P) 7,000,000 characters (B) 4,500,000 chara...

Page 41 - Reference Information 4-3; Paper Specifications; Friction feed

Reference Information 4-3 Paper Specifications Paper feed method: Friction feed Paper feed pitch: Default 4.23 mm (1/6”)0.176 mm (1/144”) can be set by a command Paper feed speed: Approximately 60.3 msec/line (4.23 mm (1/6”) feeding) Approximately 86.4 mm/second (3.4 inches/second) (continuous feedi...

Page 42 - Normal paper

4-4 Reference Information Paper Paper type: Normal paper Carbon copy paper Pressure sensitive paper Total thickness: 0.09 to 0.36 mm (.0035 to .0141”) See “Copy capability and paper thickness” on the next page for more information. Size (W × L): 70 mm × 70 mm to 210 mm × 297 mm (A4) (2.76” × 2.76”to...

Page 44 - Notes on slip paper

4-6 Reference Information Notes on slip paper ❏ The slip paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. ❏ There must be no glue on the bottom edge. Choose slip paper carefully since paper feeding and inser...

Page 45 - Reference Information 4-7

Reference Information 4-7 ❏ Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered. [ All the numeric values are typical. ] 31 8 18.9 38.5 18 39 21.9 1.8 37.2 3.6 Form stopper position Slip feeding rollerposi...

Page 46 - Electrical Characteristics

4-8 Reference Information Notes: When inserting slip paper, be sure to use the slip side guide and form stopper. If you insert the slip paper exceeding the form stopper, the slip paper may be ejected. Do not print on the slip paper in the reverse paper feed direction. Electrical Characteristics Reli...

Page 47 - Reference Information 4-9

Reference Information 4-9 MICR reader mechanism (only when the printer is used with the MICR reader): 240,000 passesThe MICR reader is defined to have reached the end of its life when it reaches the beginning of the Wearout Period. MTBF: 180,000 hoursFailure is defined as Random Failure occurring at...

Page 48 - Environmental Conditions

4-10 Reference Information Environmental Conditions Notes: When the temperature is 34°C, the humidity must be 90% or less.When the temperature is 40°C, the humidity must be 65% or less.When the temperture is 45°C, the humidity must be 50% or less. Temperature: Operating: 5° to 45°C (41° to 113°F) St...

Page 49 - Dip Switch Setting A-1; Setting the DIP Switches; DIP switch functions; Serial interface specification

Dip Switch Setting A-1 Appendix A Dip Switch Setting Although the factory settings are best for almost all uses, if you have special requirements, you can change the DIP switch. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches. The functions of the switches are...

Page 51 - Dip Switch Setting A-3; Parallel interface specification

Dip Switch Setting A-3 Parallel interface specification Set 1 Set 2 Notes: • Changes in DIP switch settings (excluding switch 2-8 interface reset signal) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed ...

Page 52 - Changing the DIP switch settings; Remove the screw from the DIP switch cover. Then take off the

A-4 Dip Switch Setting Changing the DIP switch settings If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer. 1. Make sure the printer is turned off. 2...

Page 53 - EPSON Sales Subsidiaries B-1; Sales Subsidiaries

EPSON Sales Subsidiaries B-1 Appendix B EPSON Sales Subsidiaries EPSON AMERICA INC./OEM DIV. 20770 Madrona Ave. Torrance, CA 90559-2842 U.S.A.Tel : 1-310-787-6300Fax : 1-310-782-5350 EPSON EUROPE B.V. Prof. J.H. Bavincklaan 5 1183 AT Amstelveen The NetherlandsTel : 31-(0)20-5475-251Fax : 31-(0)20-64...