Page 2 - COPYRIGHT; This manual should be read before the installation; OfficeServ Link; User Guide
Page ii © SAMSUNG Electronics Co., Ltd COPYRIGHT This manual is proprietary to SAMSUNG Electronics Co. Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form withou...
Page 3 - Preface; About This Manual; Conventions
Preface OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page iii Preface About This Manual This manual is a user...
Page 5 - Table of contents; Preface iii
Table Of Contents OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page v Table of contents Preface iii About Thi...
Page 7 - Various Connections to PBX systems
Introduction OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 7 Chapter 1 Introduction Overview of OfficeSer...
Page 9 - Computer System Requirements
Installation OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 9 Chapter 2 Installation of Link Preparation f...
Page 10 - Configuration Environment
OfficeServ Link Version 2.1 User Guide Installation -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 10 © SAMSUNG Electronics Co., Ltd Configuration Environment The following figu...
Page 11 - System Administration Requirements
Installation OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 11 System Administration Requirements Users mu...
Page 12 - License Agreement
OfficeServ Link Version 2.1 User Guide Installation -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 12 © SAMSUNG Electronics Co., Ltd 2. License Agreement dialog box appears on t...
Page 16 - Post Installation; Checking the registered program group; Installing the Link License.
OfficeServ Link Version 2.1 User Guide Installation -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 16 © SAMSUNG Electronics Co., Ltd Post Installation When Link software has suc...
Page 17 - Chapter 3 OfficeServ Link Settings
Link Settings OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 17 Chapter 3 OfficeServ Link Settings Executi...
Page 18 - Description of Link Main Window; Configuration of Link Main Window
OfficeServ Link Version 2.1 User Guide Link Settings -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 18 © SAMSUNG Electronics Co., Ltd Description of Link Main Window The main wi...
Page 19 - Link Status bar information
Link Settings OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 19 ports required. − Connect / Disconnect ( /...
Page 20 - Communication Environment Setup; Connection mode to telephone system
OfficeServ Link Version 2.1 User Guide Link Settings -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 20 © SAMSUNG Electronics Co., Ltd Communication Environment Setup You have to...
Page 21 - Communication Environment Setup for TCP/IP connections
Link Settings OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 21 y SIM connection mode: Uses SIM Module to ...
Page 22 - Communication Environment Setup for user connection in standby
OfficeServ Link Version 2.1 User Guide Link Settings -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 22 © SAMSUNG Electronics Co., Ltd Communication Environment Setup for user co...
Page 23 - Example of Environment Setup
Link Settings OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 23 Example of Environment Setup y Choose the ...
Page 24 - Option Settings; Normal option; Restriction for the currently connected users in number
OfficeServ Link Version 2.1 User Guide Link Settings -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 24 © SAMSUNG Electronics Co., Ltd Option Settings The Link has option entries...
Page 25 - Message Auto Clear Option.; Automatic connection to PBX system at Link startup; Message Monitoring and Saving Option; General message monitoring option settings
Link Settings OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 25 Note The Link will not accept any client c...
Page 26 - SMDR/ UCD message monitoring option settings; Password Protection Option
OfficeServ Link Version 2.1 User Guide Link Settings -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 26 © SAMSUNG Electronics Co., Ltd Figure 3.9 General message monitoring progr...
Page 27 - SMDR / UCD Message Exteranl Send Options; OfficeServ Call+ Function Support Option; Link State Message Display Option
Link Settings OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 27 SMDR / UCD Message Exteranl Send Options T...
Page 28 - Link Display Language Option; Switch Link Recovery Try Count Option
OfficeServ Link Version 2.1 User Guide Link Settings -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 28 © SAMSUNG Electronics Co., Ltd Link Display Language Option The Link suppo...
Page 31 - Telephone settings for a serial Link connection; Telephone settings for an IP Link connection; Connecting to a telephone system
Message Monitoring OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 31 Chapter 4 Using Link Check the config...
Page 32 - Connecting PBX system after Setup of Communication Environment
OfficeServ Link Version 2.1 User Guide Message Monitoring -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 32 © SAMSUNG Electronics Co., Ltd Connecting PBX system after Setup of C...
Page 35 - Disconnecting to the PBX system and user
Message Monitoring OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 35 Disconnecting to the PBX system and u...
Page 37 - In case that a user is currently connected
Message Monitoring OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 37 y User type All the users connected t...
Page 38 - EasySet
OfficeServ Link Version 2.1 User Guide Message Monitoring -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 38 © SAMSUNG Electronics Co., Ltd Chapter 6 Message Monitoring Sometimes...
Page 39 - Environment Setup
Message Monitoring OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 39 Figure 6.2 Environment Setup of Switc...
Page 41 - SMDR / UCD Message Monitoring Program
Message Monitoring OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 41 Figure 6.4 Monitoring program showing...
Page 46 - Installing Monitoring Program on other Computer
OfficeServ Link Version 2.1 User Guide Message Monitoring -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 46 © SAMSUNG Electronics Co., Ltd Installing Monitoring Program on other...
Page 49 - Chapter 7 License Registration; Running the License Tools
OfficeServ Link Version 2.1 User Guide -------------------------------------------------------------------------------------------------------------------------------------------------------------------- © SAMSUNG Electronics Co., Ltd. Page 49 Chapter 7 License Registration This chapter describes th...
Page 50 - Registered License; License Type; Installing the License
OfficeServ Link Version 2.1 User Guide Message Monitoring -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 50 © SAMSUNG Electronics Co., Ltd ▪ Registered License displays the inst...
Page 54 - Samsung
OfficeServ Link Version 2.1 User Guide Message Monitoring -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Page 54 © SAMSUNG Electronics Co., Ltd Samsung OfficeServ Link Ver. 2.1 User ...