Page 2 - Table of contents; Before Using the Product
Table of contents Before Using the Product Safety Precautions 4 Electricity and Safety 4 Installation 5Operation 6 Cleaning 7 Correct posture to use the product 8 Preparations Installation 9 Attaching the Stand 9 Separating the stand neck from the stand base 10Precautions for moving the product 10 C...
Page 3 - Appendix; Troubleshooting Guide; Specifications
Table of contents 3 Appendix Responsibility for the Pay Service (Cost to Customers) 48 Not a product defect 48 A Product damage caused by customer's fault 48Others 48 TCO CERTIFIED 49 Say hello to a more sustainable product 49 Product warranty information 49 Software updates 49 Troubleshooting Guide...
Page 4 - Safety Precautions; Electricity and Safety; Warning
4 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C...
Page 5 - Installation
5 Installation Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Keep the plastic packaging out of the reach of children. ‒ Children may suffocate. • Do not install the product on an unstable or vibrating surface (i...
Page 6 - Operation
6 Operation Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Centre for repairs. • To move the product, first disconnect all the cables from it, including the power cord. • If the product generates abno...
Page 7 - Caution; Cleaning
7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...
Page 8 - Correct posture to use the product
8 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Adjust the angle so light do...
Page 9 - Preparations; Attaching the Stand
9 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. 1 Check the direction of the arrow on the stand base. Align the direction of th...
Page 10 - Separating the stand neck from the stand base
10 4 Stand assembly is complete. Caution Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted. Separating the stand neck from the stand base Lift the assembled stand slightly and press the PUSH button on the bottom of the base.While holding down the PUSH ...
Page 11 - Checking the space around the product; Adjusting the Product Tilt and Height
11 Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ― The exterior may diffe...
Page 13 - Rotating the Product
13 Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S24D60* / S27D60* / S32D60* / S24D60*U / S27D60*U / S32D60*U / S27D80* / S32D80* / S27D80*U / S32D80*U -92.0° (±2.0°) ~ 92.0° (±2.0°) S27D70*...
Page 16 - Control Panel
16 Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― You can turn on the product with the button, and then use the Function Key Guide. Function Key Guide appears when the button is pressed while the ...
Page 17 - Direct Key Guide
17 Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. S24D60* / S27D60* / S32D60* / S27D70* / S32D70* / S27D80* / S32D80* Eye Saver Mode Volume Source Eye Saver Mode Off Features ― The Direct Key...
Page 18 - Connecting and Using a Source Device; Read below before connecting the product.
18 Connecting and Using a Source Device Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, make sure you...
Page 19 - Ports
19 Ports ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. S24D60* / S27D60* / S32D60* S24D60*U / S27D60*U / S32D60*U S27...
Page 20 - Connecting and Using a PC; Connection Using the HDMI Cable; Connecting to headphones or earphones
20 Connecting and Using a PC Select a connection method suitable for your PC. ― If you connect a source device using a gender changer, the product may not work properly, depending on the characteristics of the gender changer. Connection Using the HDMI Cable ― It is recommended to use the HDMI cable ...
Page 21 - Connecting the Product to a PC as a USB HUB
21 Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. ― Port names and the number of ports may differ, depending on the model. S24D60* / S27D60* / S32D60* / S27D80* / S32D80* S24D60*U / S27D60*U / S32D60*U / S27D...
Page 22 - Connection Using an DP Cable
22 Connection Using the USB Type-C Cable (S24D60*U / S27D60*U / S32D60*U / S27D80*U / S32D80*U models only.) ― Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition. ― Do not quickly connect or disconne...
Page 23 - Connecting a PC via DisplayPort
23 DP Out (S24D60*U / S27D60*U / S32D60*U models only.) Select the input signal to output to the next monitor and the output mode to simplify the connection and control of displaying devices. ― Before selecting the MST mode for DP Out , make sure that the device supports MST (Daisy Chain)/HBR3 (High...
Page 24 - Connecting a PC via USB Type-C port
24 • When this function is available, the following may occur: flashing screen or black screen, which depends on the type of the previous device used and the quality of the cable used. Try to use a Samsung branded cable, and visit the website of the graphics card manufacturer to check and update its...
Page 25 - When the MST function is not supported; Windows 7
25 • To use the DP Out feature, set all monitors to the same mode (e.g., monitor 1: SST – monitor 2: SST / monitor 1: MST – monitor 2: MST). • The HDR feature is not supported in MST mode. ― Turn off the HDR feature before entering MST mode. When the MST function is not supported 1 Make sure that th...
Page 26 - Tidying Up the Cables; Setting Optimum Resolution; List of graphic cards supporting HDR10
26 Tidying Up the Cables 1 1 1 2 Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. 1 3 Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organis...
Page 27 - Menu; Function Key Guide →; Picture
27 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture 2nd Description Picture Mode This menu provides an optimum pict...
Page 31 - Eye Care
31 2nd Description Screen Adjustment Adjust the position of the screen or increase the picture quality. • H-Position : Move the screen to the left or right. • V-Position : Move the screen up or down. ― Connection Using the HDMI, DP, USB Type-C Cable. ― Supported ports may differ, depending on the pr...
Page 33 - OnScreen Display
33 System 2nd Description Save Energy Reduce power consumption by adjusting brightness settings. DP Out Select which input source to output to the screen. MST may not be supported depending on the video card. • USB Type-C(MST) : Displays the USB Type C input screen as an expansion screen on the Disp...
Page 36 - Support
36 2nd Description USB-C Preference Choose between high resolution and data transfer speed. If you change the settings during data transfer, the transfer may be canceled or data corruption may occur. • High Resolution : If High Resolution is selected, 3440 x 1440 @ 100 Hz is available for input of U...
Page 38 - Installing the Software; System Requirements; Driver Installation
38 Installing the Software Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website. (http://www.samsung.com) ― The software may not work properly if you do not resta...
Page 39 - Checking the Resolution and Frequency
39 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs with the prod...
Page 40 - Screen issue
40 The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode T...
Page 41 - Sound issue; Source device issue
41 Video playback is choppy. Playback of high-definition large video files can be choppy. This may be because the video player is not optimised for the PC resource.Try playing the file on another video player. When setting the PIP Screen Size, the screen does not fit the PIP size. Depending on the g...
Page 43 - General
43 Specifications General Model Name S24D60* / S24D60*U S27D60* / S27D60*U S32D60* / S32D60*U Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.1 cm) Display area 526.848 mm (H) x 296.352 mm (V) 596.736 mm (H) x 335.664 mm (V) 698.112 mm (H) x 392.688 ...
Page 48 - Not a product defect; Others
48 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc....
Page 49 - TCO CERTIFIED; Say hello to a more sustainable product; Product warranty information; Software updates
49 TCO CERTIFIED ― A third-party certification according to ISO 14024 ― Applies to TCO-certified models only. Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violatio...