Samsung S27DG500EU - Manuals

5 Installation Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Do not install the product in poorly ventilated spaces such as a bookcase or closet. • Install the product at least 10cm away from the wall to allow v...

6 Operation Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Centre for repairs. • To move the product, first disconnect all the cables from it, including the power cord. • If the product generates abno...

7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...

9 Preparations Chapter 02 Installation Attaching the Stand ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27CG55* / S32CG55* 1 2 3 1 4 5 Put the stand base onto the stand neck as the direction shown in the figur...

10 S27DG50* / S32DG50* ― Disassembly is the reverse order of assembly. 1 Check the direction of the arrow on the stand base. Align the direction of the arrow on the stand base with the front direction of the stand neck, and then insert the stand neck from top to bottom.Turn the stand neck clockwise ...

12 S27DG50* / S32DG50* • Hold the lower corners or edges of the product when moving it. • Do not directly apply pressure on the screen. • Do not hold the screen when moving the product. • Do not hold the product upside down only by the stand. • Do not press down on the product. There is a risk of da...

13 Adjusting the Product Tilt and Height ― Height adjustment is supported on S27DG50* and S32DG50* models only. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27CG55* / S32CG55* -2.0° (±2.0°) ~ 18.0° (±2.0°) • T...

15 Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― S27DG50* / S32DG50* models only. S27DG50* / S32DG50* -92.0° (±2.0°) ~ 92.0° (±2.0°) -30.0° (±3.0°) ~ 30.0° (±3.0°) You can rotate your prod...

18 Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27CG55* / S32CG55* Return Function Key Guide Power LED PRESS(ENTER) LEFT RIGHT DOWN(FRONT) JOG Button UP(REAR) Custom Key S27DG50* / S32DG50* Funct...

19 Connecting and Using a Source Device Chapter 03 Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, ma...

20 Connecting and Using a PC Select a connection method suitable for your PC. Connection Using the HDMI Cable HDMI IN / HDMI ― It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorised cable for HDMI cable connections. If you use a unauthorised HDMI c...

21 Connecting the Power S27CG55* / S32CG55* HDMI IN DP IN SERVICE DC 19V 2 S27DG50* / S32DG50* HDMI IN DP IN 2 1 Connect the power cord to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product. ‒ Rated power consumption for adapters differs depending on the...

22 S27DG50* / S32DG50* 1 2 Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. 1 3 Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise the ...

23 Menu Function Key Guide → Chapter 04 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game 2nd 3rd Description Refresh Rate Change the screen refr...

27 Picture 2nd 3rd Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when Eye Saver Mode is enabled. ― Picture Mode is disabled when the input is an HDR signal. In PC mode • Entertain : Obt...

32 OnScreen Display 2nd 3rd Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time The OSD menu will automatically disappear if the menu is not used for a s...

35 Support 2nd 3rd Description Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ― Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Software Update Update software using an update file on ...

36 Installing the Software Chapter 05 Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website. (http://www.samsung.com) ― The software may not work properly if you d...

37 Troubleshooting Guide Chapter 06 Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs wi...

38 Screen issue The power LED is off. The screen will not turn on. Check that the power cord is connected properly.If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working properly. The message Check the cable connection and the settings of the source devi...

39 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume.Check the volume.Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.If the volume is still low after turning it up t...

41 Specifications Chapter 07 General Model Name S27CG55* S27DG50* S32CG55* S32DG50* Size 27 Class (26.9 Inches / 68.4 cm) 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) 32 Class (31.5 Inches / 80.1 cm) Display area 596.736 mm (H) x 335.664 mm (V) 596.736 mm (H) x 335.664 mm (V) 69...

46 Appendix Chapter 08 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...

47 FreeSync (for AMD graphics card) FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.The displayed FreeSync menu items on the monitor may vary, dep...