Page 2 - Contents; Safety information
English 2 Contents Contents Safety information 4 Important safety symbols and precautions: 6 Severe warning signs for transportation and site 7 Critical installation warnings 8 Installation cautions 11 Critical usage warnings 12 Usage cautions 17 Cleaning cautions 20 Critical disposal warnings 22 Ad...
Page 3 - Troubleshooting
English 3 Contents Troubleshooting 70 General 70Do you hear abnormal sounds from the refrigerator? 74 SmartThings 76Samsung Family Hub 77 LCD 78 Untitled-1 3 2018-05-04 5:04:54
Page 5 - • In order to avoid the creation of a flammable gas-air mixture
English 5 Safety information • In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. • Never start up an appliance showing any signs of damage. I...
Page 6 - Important safety symbols and precautions:; CAUTION; Hazards or unsafe practices that may result in; NOTE; These warning signs are here to prevent injury to you and others.
Safety information English 6 Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death ...
Page 7 - Severe warning signs for transportation and site; • When transporting and installing the appliance, care should be
English 7 Safety information Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.- Refrigerant leaking from the pipe work could ignite or cause an eye injury. ...
Page 8 - Critical installation warnings
Safety information English 8 Safety information Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water.- Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refriger...
Page 11 - Installation cautions
English 11 Safety information • Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.- This may result in an electric shock or fire. • If the power cord is damaged, have it replaced immediately by the manufacturer or one of its se...
Page 12 - Critical usage warnings
Safety information English 12 Safety information Critical usage warnings WARNING • Do not insert the power plug into a wall socket with wet hands. - This may result in an electric shock. • Do not store articles on the top of the appliance. - When you open or close the door, the articles may fall and...
Page 17 - Usage cautions
English 17 Safety information Usage cautions CAUTION • Do not refreeze thawed food. - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. • Do not thaw meat at room...
Page 19 - • Fill the water tank and ice cube trays with potable water only (tap
English 19 Safety information • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).- Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in.• If the refrigerator is ...
Page 20 - Cleaning cautions
Safety information English 20 Safety information Cleaning cautions CAUTION • Do not spray water directly on the inside or outside the refrigerator.- There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator.• Do not place a lighted candle in the refri...
Page 21 - • Do not use abrasive or harsh cleansers such as window sprays,
English 21 Safety information • Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, do...
Page 22 - Critical disposal warnings
Safety information English 22 Safety information Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is...
Page 23 - Additional tips for proper usage; - Should the power failure last more than 24 hours, remove and
English 23 Safety information Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last.- Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. Ho...
Page 24 - Saving Energy Tips; • Not to block any vents and grilles is recommended for energy
Safety information English 24 Safety information Saving Energy Tips • Install the appliance in a cool, dry room with adequate ventilation. Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (a radiator, for example). • Not to block any vents and grilles is...
Page 25 - Instructions about the WEEE; (For products sold in European countries only)
English 25 Safety information Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic acc...
Page 26 - Refrigerator at a glance
English 26 Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual.• Any servicing must be performed by a qualified technic...
Page 28 - STEP 1; Select a site
Installation English 28 Installation Step-by-step installation STEP 1 Select a site Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for opening and closing the door• Away from a heat source• Room for main...
Page 30 - STEP 2; Flooring
Installation English 30 Installation STEP 2 Spacing (applicable models only) 1. Open the door and locate the provided spacer. 2. Unpack the spacer and attach it to the rear of the refrigerator as shown. It helps ventilate air to the rear wall and save power consumption. STEP 3 Flooring • The surface...
Page 31 - STEP 4; Adjust the levelling feet
English 31 Installation STEP 4 Adjust the levelling feet CAUTION • The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury. • Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the r...
Page 32 - STEP 5; Adjust the door height as well as the door gap
Installation English 32 Installation STEP 5 Adjust the door height as well as the door gap To adjust the height of a door The height of a door can be adjusted using the clamp nut and the height nut on the front bottom of each door. B A 1. Open the door to adjust, and locate the two nuts (A) and (B) ...
Page 33 - STEP 6; Connect the water dispenser line (applicable models only)
English 33 Installation STEP 6 Connect the water dispenser line (applicable models only) Parts and tools required Water line fixer and screws Coupler Water line Water filter lock-clip Water filter Check valve Installation (external dispenser line) 1. Assemble the water pipe line using couplers. 2. C...
Page 34 - STEP 7; Connect to a water source (applicable models only)
Installation English 34 Installation STEP 7 Connect to a water source (applicable models only) CAUTION • The water line must be connected by a qualified technician.• The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at your o...
Page 38 - STEP 8; Initial settings; STEP 9; Final check
Installation English 38 Installation STEP 8 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3. Set the temperature t...
Page 39 - Door removal for entrance; Disconnect the water line
English 39 Installation Door removal for entrance If the refrigerator cannot pass through the entrance due to its size, follow these instructions: Tools required (not provided) These tools are used for removing the doors. Phillips screwdriver Flat-heat screwdriver Socket spanner (10 mm) Allen spanne...
Page 40 - Detach the doors
Installation English 40 Installation Detach the doors CAUTION The door may fall off or over and damage itself during any of these steps. To prevent an accident, use extreme caution when performing these steps. A A 1. Use a Phillips screwdriver to unscrew the hinge covers (A) on the top of each door....
Page 41 - Reconnect the water hoses
English 41 Installation 5. Pull the clamp to remove. 6. Open the door by 90 degrees. While holding the door, remove the hinge. CAUTION If you remove the hinge without holding the door, the door may fall and cause injury. Reconnect the water hoses Once the refrigerator has passed through the entrance...
Page 42 - Reattach the doors
Installation English 42 Installation Reattach the doors CAUTION • Before reattaching the doors, make sure all the electrical connectors are properly connected. • The freezer door must be reattached before the fridge door. 1. Hold the freezer door and hook to the hinge at the bottom of the refrigerat...
Page 44 - Operations; User interface
English 44 Operations User interface NOTE • For more information about other menus and apps available on the Refrigerator app, see the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending ...
Page 47 - Fridge Manager
English 47 Operations Fridge Manager To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget. • Tap < or > on the bottom of the widget to move between pages. • On the first page, you can check the current temperatures or modes of each compartment as ...
Page 53 - SmartThings
English 53 Operations SmartThings Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device. NOTE • The SmartThings app is designed for Android 6.0 (Marshmallow...
Page 54 - Refrigerator app
Operations English 54 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThing...
Page 56 - Recommendations for voice recognition; Samsung Family Hub
Operations English 56 Operations Recommendations for voice recognition For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function:• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and c...
Page 57 - Samsung account
English 57 Operations Samsung account You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your...
Page 59 - Special features
English 59 Operations Special features The refrigerator features user-oriented devices that you can use to benefit from. Water/Ice dispenser (applicable models only) Using the dispenser, you can dispense water with or without ice.The water dispenser offers 3 options: chilled water, cubed ice, and cr...
Page 63 - To secure more storage space (applicable models only)
English 63 Operations To secure more storage space (applicable models only) A B If you do not use the ice maker and need more storage space, remove the icemaker bucket (A) . Then, insert the Freezer guide (Optional) (B) into the icemaker bucket’s place. C D F E To secure more space, remove the upper...
Page 64 - Icemaker bucket
Operations English 64 Operations Icemaker bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket. 1. To remove the icemaker bucket, gently lift it up and pull out slowly while holding the handgrips with b...
Page 65 - Water pressure
English 65 Operations • While the door is open, neither the ice maker nor the water dispenser operates. Water pressure If you want to check how much water flows into the ice tray, follow these steps. A 1. Remove the ice bucket. 2. Press the button (A) on the bottom of the ice maker. Normally, the ic...
Page 66 - Handle and care; Door bins
English 66 Maintenance Handle and care Shelves (fridge/freezer) Rear 1 • To remove a shelf, fully open the corresponding door. Hold the front of the shelf and gently lift up and slide out. • If the door cannot fully open, slide out the shelf half way to the front and turn it over to remove. 2 3 CAUT...
Page 67 - Drawers
English 67 Maintenance Drawers Gently lift up the front of the drawer and slide out. Vegetable / Dry drawers To remove the vegetable drawer from the fridge or the dry drawer from the freezer. 1. First, remove surrounding multipurpose drawers if necessary. A 2. If your refrigerator is provided with a...
Page 68 - Cleaning; Interior and exterior
Maintenance English 68 Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric ...
Page 69 - Rubber seals; Replacement; Lamps
English 69 Maintenance Ice / Water dispenser (applicable models only) NOTE For hygienic purposes, frequently clean the dispenser area. CAUTION When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, cle...
Page 70 - General; Temperature
English 70 Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution Fridge/freezer does not operate.Fridge/freezer temperature is warm. • Po...
Page 71 - Odour
English 71 Troubleshooting Odour Symptom Possible causes Solution Refrigerator has odours. • Spoiled food. • Clean the refrigerator and remove any spoiled food. • Food with strong odours. • Make sure strong smelling food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the ve...
Page 74 - Do you hear abnormal sounds from the refrigerator?; These sounds are normal.
Troubleshooting English 74 Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrige...
Page 78 - LCD
Troubleshooting English 78 Troubleshooting LCD Symptom Action Cannot connect to my TV. • This refrigerator can connect only with Samsung Smart TV 6400 series or higher models released since 2015. Please check the model name of your TV first. • Network connections may suffer temporary interruptions. ...
Page 79 - Memo