Samsung Galaxy S23 FE - Manuals

Getting started 7 • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such ...

Getting started 8 Hard buttons Button Function Side button • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. • Press twice or press and hold to open the app or...

Getting started 12 Setting the limit for power sharing You can set the device to stop power sharing when the remaining battery power drops below a certain level.Open Settings , tap Battery → Wireless power sharing → Battery limit , and then set the limit. Reducing the battery consumption Your device...

Getting started 13 Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. • Connecting the charger improperly may cause serious da...

Getting started 14 Nano-SIM card and eSIM Insert the SIM or USIM card provided by your carrier.To have two phone numbers or carriers for a single device, activate the eSIM or insert two SIM cards. Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. Using both the nano-SIM ca...

Getting started 15 • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. • Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be dama...

Getting started 16 Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side button Volume Down button Turning the device on Press and hold the Side button for a f...

Getting started 18 Samsung account Using the Samsung account, you can use a variety of Samsung services that are provided through mobile devices, TVs, and the Samsung website.To check the list of services that can be used with your Samsung account, visit account.samsung.com . 1 Open Settings and tap...

Getting started 19 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new phone.Open Settings and tap Accounts and backup → Bring data from old device . • This feature may not be supported on some devices or computer...

Getting started 20 Transferring data wirelessly Transfer data from your previous device to your new phone wirelessly through Wi-Fi Direct. 1 On the previous device, open Smart Switch . If you do not have the app, download it from Galaxy Store or Play Store . 2 On your new phone, open Settings and ta...

Getting started 21 Understanding the screen Controlling the touch screen Tapping Tap the screen. Touching and holding Touch and hold the screen for approximately 2 seconds. Dragging Touch and hold an item and drag it to the target position. Double tapping Double tap the screen. Swiping Swipe upwards...

Getting started 22 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to ...

Getting started 23 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On th...

Getting started 24 Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, ...

Getting started 25 Launching Finder Search for content on the device. 1 On the Apps screen, tap Search . 2 Enter a keyword.Apps and content on your device will be searched.If you tap on the keyboard, you can search for more content. Moving items Drag an item to a new location. To move the item to an...

Getting started 26 • Moving apps from a folder Drag an app to a new location. • Deleting a folder Touch and hold a folder, and then tap Delete folder . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features ...

Getting started 27 Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Side bu...

Getting started 28 Icon Meaning LTE network connected in LTE network that includes the 5G networkWi-Fi connectedBluetooth feature turned onLocation services being usedCall in progressMissed callNew text or multimedia messageAlarm turned on / Mute mode / Vibration modeFlight mode turned onError occur...

Getting started 29 Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details.To open the notification panel, drag the status bar downwards. To close the notificatio...

Getting started 30 Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button.To edit buttons, tap → Edit . Controlling media playback Control media on your phone and connected nearby devices on the notification panel. 1...

Getting started 31 Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screens...

Getting started 32 Screen record Record the screen while using your device. 1 Open the notification panel, swipe downwards, and then tap ( Screen recorder ). 2 Select a sound setting and tap Start recording . After a countdown, recording will start. • To write or draw on the screen, tap . • To recor...

Getting started 33 Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap → Languages and types , select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, open Settings , tap ...

Getting started 34 • / / : Enter stickers. • : Change the keyboard size. • : Open the text editing panel. Some features may not be available depending on the carrier or model. Copying and pasting 1 Touch and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. ...

35 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Open the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the carr...

Apps and features 37 Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is turned off, tap → Settings → Other call settings , and then tap the Swipe to call or text switc...

Apps and features 38 Blocking phone numbers Block calls from specific numbers added to your block list.Open the Phone app, tap → Settings → Block numbers , and then select contacts or phone numbers to save in the blocked numbers list.When blocked numbers try to contact you, you will not receive noti...

Apps and features 39 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Open the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save . Importing contacts Add contacts by importing them from oth...

Apps and features 40 Deleting contacts 1 Open the Contacts app and tap → Edit . 2 Select contacts and tap Delete . To delete contacts one by one, tap a contact from the contacts list and tap More → Delete . Sharing contacts You can share contacts with others by using various sharing options. 1 Open ...

Apps and features 43 Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette • Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. • Do not take pictures or re...

Apps and features 45 Using zoom features To zoom in or out while using the rear camera, select the desired zoom icon on the preview screen. You can also select the desired zoom level from the zoom level list that appears when you tap the zoom icon.To adjust the the zoom more precisely, drag the zoom...

Apps and features 49 Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture. 1 On the preview screen, tap . 2 Select effects and take a picture.If you tap , you can download filters from Galaxy Store...

Apps and features 50 Stabilising videos (Super steady) If there is a lot of shaking when recording videos, use the Super steady feature for further video stabilisation.Tap VIDEO on the shooting modes list, tap on the shooting options to turn it on, and then record a video. Using the auto framing fea...

Apps and features 51 3 Tap to stop recording the video. Change the screen. Picture-in-picture window Thumbnail Change the saving option. Controlling the picture-in-picture window while playing the video If you set the screen to Picture-in-picture view , you can change the size or location of the pic...

Apps and features 52 Single take mode Take various pictures and videos in one shot.Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. 1 On the shooting modes list, tap MORE → SINGLE TAKE . 2 Tap to capture the scene you want. 3...

Apps and features 55 Separating the focus area and the exposure area You can separate the focus area and the exposure area.Touch and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Night m...

Apps and features 57 Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap to turn it on. The motion detection feature will be turned on and the motion detection area will appear on the preview screen.Tap...

Apps and features 61 Gallery Introduction Access images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Open the Gallery app. Search for images and videos. Sync images and videos. More options

Apps and features 62 Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Delete the image. Share the image with others. Image and video thumbnail Modify the image. Check details and additional features. View the content...

Apps and features 63 Cropping enlarged images 1 Open the Gallery app and select an image. 2 Spread two fingers apart on the area you want to save and tap .The cropped area will be saved as a file. Saved image thumbnail

Apps and features 64 Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.To use more options during playback, tap → Open in Video player . Lock the playback screen. Skip to the previous video. Touch and hold to rewind. Capture...

Apps and features 67 3 Follow the on-screen instructions to create an emoji. Edit the emoji. My emojis list More options Selecting an AR emoji to use Open the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Open the AR Zone app, tap AR Emoji Studio → → , ti...

Apps and features 69 AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. 1 Open the AR Zone app and tap AR Emoji Camera . 2 Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select. • SCENE : The emoji mimics yo...

Apps and features 73 Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby” or “Bixby”. Register your voice so that Bixby will respond to your voice. 1 Open the Bixby app and tap → Voice wake-up . 2 Tap the switch to turn it on. 3 Select a wake-up phrase you w...

Apps and features 74 Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to search for information by recognising objects. Use a variety of useful Bixby Vision features. • This feature may not be available or you mig...

Apps and features 75 Multi window (Using multiple apps at once) Introduction Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.

Apps and features 78 Samsung Internet Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Open the Samsung Internet app. 2 Enter the web address or a keyword, and then tap Go . If the toolbar does not appear, swipe downwards slightly on t...

Apps and features 80 Making payments 1 Drag a card image at the bottom of the screen upwards. Alternatively, open the Samsung Wallet app. Then, on the cards list, swipe to the left or right and select a card to use. 2 Scan your fingerprint or enter the payment PIN you set. 3 Touch the back of your d...

Apps and features 84 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or check the latest news and tips. Samsung Members...

Apps and features 85 Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change.With Samsung Global Goals...

Apps and features 89 Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. 1 Tap List and select a voice recording made in interview mode. 2 To mute certain sound sources, tap for the corresponding direction that sound ...

Apps and features 95 Music Share Introduction Using the Music Share feature, you can share your Bluetooth speaker that is already connected to your phone with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds.This feature is available only on ...

Apps and features 96 Listening to music together with Galaxy Buds You can listen to music on your phone together through your Buds and your friend’s Buds.This feature is supported only on the Galaxy Buds series. 1 Make sure that each phone and pair of Buds are connected.Refer to Pairing with other B...

Apps and features 97 Link to Windows (Using the device through a computer connection) Access and use the mobile device’s data, such as apps or pictures, on a Windows computer. • It is recommended to use the latest version of Windows and the Phone Link app to fully use this feature. • A Microsoft acc...

Apps and features 98 Samsung DeX Introduction Using Samsung DeX, you can use your mobile device like a computer by connecting the mobile device to an external display, such as a TV or monitor. Accomplish tasks you want done on your mobile device on a large screen using a keyboard and mouse. While us...

Apps and features 99 3 On your mobile device’s screen, tap Start . Without changing your mobile device’s screen, the Samsung DeX screen will appear on the connected TV or monitor. HDMI cable HDMI adapter (USB Type-C to HDMI) Connecting to a TV wirelessly You can use Samsung DeX by connecting your mo...

Apps and features 100 Controlling the Samsung DeX screen Controlling on an external display Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information. • You can set the mouse pointer to flow from the external d...

Apps and features 101 Using the screen keyboard When you enter text to send messages, create notes, or perform other tasks, a screen keyboard will appear automatically on your mobile device’s screen without connecting an external keyboard. Using Samsung DeX Use your mobile device’s features in an in...

Apps and features 102 Locking the Samsung DeX screen If you want to lock the Samsung DeX screen and your mobile device’s screen while using Samsung DeX, select → Lock DeX . While using Samsung DeX, you cannot lock the Samsung DeX screen and your mobile device’s screen by pressing the Side button. Go...

103 Settings Introduction Customise device settings.On the Apps screen, tap Settings . Alternatively, open the notification panel and tap . To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions . Samsung account Sign in to your Samsu...

Settings 104 • Flight mode : Set the device to turn off all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mod...

Settings 105 Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. 2 Select a network from the Wi-Fi networks list.Networks with...

Settings 106 Wi-Fi Direct Wi-Fi Direct connects devices directly through a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. 2 Tap → Wi-Fi Direct . The detected devices are listed.If the device you want to connect to ...

Settings 107 Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it on.The detected devices will be listed. 2 Select a device to pair with.If the device you want to pair with is not on the list, set the device to enter Bluetooth pairi...

Settings 108 NFC and contactless payments You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains ...

Settings 109 Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on.When the data saver feature is turned on, the icon will appear on the sta...

Settings 111 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers ...

Settings 112 Connected devices Change settings for device connections.On the Settings screen, tap Connected devices . • Quick Share : Change the Quick Share settings. Refer to Quick Share for more information. • Music Share : Change the Music Share settings. Refer to Music Share for more information...

Settings 113 Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently.On the Settings screen, tap Modes and Routines . Using modes Adding modes 1 On the Settings screen, tap Modes a...

Settings 114 Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually , you can run them manually by tapping the button whenever you want.To run routines manually, tap next to the routine you want to ...

Settings 115 • Separate app sound : Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more information. Some features may not be available depending on the model. Sound quality and effects Set the device’s sound quality and e...

Settings 116 Notifications Change the notification settings.On the Settings screen, tap Notifications . • App notifications : Select the apps you want to receive notifications from. • Sort notifications : Select a method for sorting notifications. • Lock screen notifications : Set how to show notifi...

Settings 118 Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the ba...

Settings 119 Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. 1 On the Settings screen, tap Display → Screen mode → Vivid . 2 Tap Advanced settings . 3 Adjust the R (Red), G (Green), or B (Blue) colour bar to yo...

Settings 120 Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen.On the Settings screen, tap Wallpaper and style . Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.On the Settings screen, tap ...

Settings 121 Lock screen Options Change the settings for the locked screen.On the Settings screen, tap Lock screen . • Screen lock type : Change the screen lock method. • Extend Unlock : Set the device to unlock itself when trusted locations or devices are detected. Refer to Extend Unlock for more i...

Settings 123 Security and privacy Options Check the device’s security and privacy status and change the settings.On the Settings screen, tap Security and privacy . • Lock screen : Change the settings for the locked screen. • Account security : Change the settings for your accounts. • Lost device pro...

Settings 124 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pa...

Settings 125 Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Security and privacy → Biometrics → Face recognition . 2 Read the on-screen instructions and tap Continue . 3 Set a screen lock method. 4 Position you...

Settings 126 Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. • This feature may not be available depending on the carrier or model. • Fingerprint recognition uses the unique characteristics of ea...

Settings 127 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprin...

Settings 128 Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Security and privacy → Biometrics → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Tap the F...

Settings 129 Secure Folder Secure Folder protects your private content and apps, such as pictures and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Fol...

Settings 130 Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Open the Secure Folder app and tap → Add files . 2 Tap Images , tick images to move, and then...

Settings 131 Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 Open the Secure Folder app and tap → Settings → Manage accounts → Add account . 2 Select an account service. 3 Follow the on-screen instructions to complete the account set...

Settings 132 Secure Wi-Fi Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes o...

Settings 133 Samsung Pass Register your biometric data to Samsung Pass and verify your identity when using services which require your login or personal information. • The website sign-in feature is only available for websites that you access through the Samsung Internet app. Some websites may not s...

Settings 136 Location Change settings for location information permissions.On the Settings screen, tap Location . • App permissions : Check the list of apps that have permission to access the device’s location and edit the permission settings. • Location services : Set the device to use the Wi-Fi or...

Settings 138 3 Tap Done . • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud . • To check the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and ...

Settings 142 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 143 Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.On the Settings screen, tap Digital Wellbeing and ...

Settings 144 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features.On the Settings screen, tap Device care → Battery . Refer to Battery for more information. Storage Check the status of th...

Settings 145 Performance On the Settings screen, tap Device care . • Performance profile : Change the performance profile in consideration of the device’s processing speed, battery life, and cooling efficiency. • Auto optimisation : Perform auto optimisation by closing background apps or cleaning up...

Settings 146 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language : Select device languages. Refer to Adding device languages for more information. • App languages : Select the language you want to use for each app...

Settings 147 Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language → Add language . To check out all the languages that can be added, tap → All languages . 2 Select a language to add. 3 To set the selected language as the def...

Settings 148 Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates.On the Settings screen, tap Software update . • Download and install : Check for and install updates manually. • Auto download over Wi-Fi : Set the devi...

149 Usage notices Precautions for using the device Please read this manual when using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or de...

Usage notices 150 • You can see the touch screen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in)...

Usage notices 151 Instructional icons Warning : situations that could cause injury to yourself or others Caution : situations that could cause damage to your device or other equipment Notice : notes, usage tips, or additional information Notes on package contents and accessories Refer to the quick s...

Usage notices 152 Maintaining water and dust resistance Your device is water- and dust-resistant and meets the following international standards. • IP68 water resistance rating certification: According to the requirements of the IEC 60529 standard, it was tested in 15-35 °C, 86-106 kPa, 1.5 m fresh ...

Usage notices 153 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan ...

Usage notices 154 • When using apps that require more power or using apps for extended periods ‒ When playing high-quality games for extended periods ‒ When recording videos for extended periods ‒ When streaming videos while using the maximum brightness setting ‒ When connecting to a TV • While mult...

Usage notices 155 Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported m...

Usage notices 156 Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • ...

157 Appendix Troubleshooting Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device.You can also use Samsung Members to solve any problems you might encounter while using your device. When you t...

Appendix 158 The touch screen responds slowly or improperly • If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen w...

Appendix 159 Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • E...

Appendix 160 The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the internet. • Th...

Appendix 161 • Your device supports pictures and videos captured with the device. Pictures and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your carrier or providers of additional services. Some content circulated on the inter...

Appendix 162 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the ...

Copyright Copyright © 2023 Samsung Electronics Co., Ltd.This manual is protected under international copyright laws.No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing i...