Samsung Galaxy Note9 - Manuals
User Manual Samsung Galaxy Note9
Summary
2 Table of Contents Basics 4 Read me first 6 Device overheating situations and solutions 10 Device layout and functions18 Battery23 SIM or USIM card (nano-SIM card)29 Memory card (microSD card)33 Turning the device on and off34 Initial setup37 Samsung account39 Transferring data from your previous d...
Table of Contents 3 272 Cloud and accounts 273 Samsung Cloud275 Smart Switch 278 Google279 Accessibility279 General management280 Software update281 User manual281 About phone Appendix 282 Accessibility300 Troubleshooting307 Removing the battery Settings 221 Introduction221 Connections 222 Wi-Fi225 ...
Basics 5 • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or model, some devic...
Basics 6 Instructional icons Warning : situations that could cause injury to yourself or others Caution : situations that could cause damage to your device or other equipment Notice : notes, usage tips, or additional information Device overheating situations and solutions When the device heats up wh...
Basics 7 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...
Basics 8 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...
Basics 9 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose...
Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...
Basics 11 Device layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity/Light sensor Iris recognition LED Multipurpose jack (USB Type-C) S Pen
Basics 13 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other ob...
Basics 14 Soft buttons Back button Home button Recents button Show and hide button When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) fo...
Basics 15 Name Functions S Pen nib • Use the S Pen to write, draw, or perform touch actions on the screen. • Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. S Pen button • Press and hold the S Pen button to launch the preset app. If you pre...
Basics 16 Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button.When you insert the S Pen into the slot, charging will start. • If the back of your device comes into contact with a magnet, the device may not recognise the S Pen and it will fail t...
Basics 18 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting t...
Basics 19 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery.Plug...
Basics 20 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close ...
Basics 21 • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damage...
Basics 22 Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and comp...
Basics 23 2 After fully charging, disconnect the device from the wireless charger. Precautions for wireless charging • Do not place the device on the wireless charger with a credit card or radio-frequency identification (RFID) card (such as a transportation card or a key card) placed between the bac...
Basics 27 Correct card installation ► Single SIM models : microSD card Nano-SIM card ► Dual SIM models : Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • Use only a nano-SIM card. • You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Basics 28 Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SI...
Basics 29 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...
Basics 31 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 2 Tray 1 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the t...
Basics 32 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause d...
Basics 33 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...
Basics 34 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergenc...
Basics 37 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure acro...
Basics 38 Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Tap SIGN IN . 3 Enter your Samsung ...
Basics 39 Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. ...
Basics 40 3 Connect your device and the previous device using the previous device’s USB cable. USB Connector (USB Type-C) Your device Previous device The previous device's USB cable 4 In the previous device, tap ALLOW . 5 Follow the on-screen instructions to transfer data from the previous device. D...
Basics 41 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...
Basics 42 Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
Basics 43 Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics 44 Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app c...
Basics 45 Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen.On the Always On Display, you can also turn on the screen by double-tapping the Home button. Do not hard press the Home button or the Home button area with the S Pen. The pe...
Basics 46 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...
Basics 47 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps but...
Basics 48 Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and...
Basics 49 Creating folders Create folders and gather similar apps to quickly access and launch apps. 1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps.A new folder containing the selected apps w...
Basics 50 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...
Basics 51 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY . You can now access...
Basics 52 Icon Meaning Location services being usedCall in progressMissed callNew text or multimedia messageAlarm activatedMute mode activatedVibration mode activatedFlight mode activatedError occurred or caution requiredBattery chargingBattery power level
Basics 53 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Power key or hard ...
Basics 54 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, password, face, iris, or fingerprint for the screen lock method, you can protect your personal information ...
Basics 55 Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gall...
Basics 56 Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To clo...
Basics 57 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...
Basics 58 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap ST...
Basics 59 Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap → Languages and types , select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → La...
Basics 60 • → : Switch to handwriting mode. View information about editing handwriting. Switch to the standard keyboard. You can quickly switch to handwriting mode by hovering the S Pen over the text field and tapping . If this feature is not activated, launch the Settings app, tap Advanced features...
Basics 61 Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up.If the word you want to look up is not selected, drag or to select the desired text. 2 Tap More → Dictionary on the options list. If a ...
62 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Instal...
Apps and features 63 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...
Apps and features 64 S Pen features S Pen remote Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy (BLE).You can quickly launch apps, such as the camera or gallery app, by pressing and holding the S Pen button. While using apps, you can use certain features b...
Apps and features 65 Taking photos with the S Pen Even though you take photos with your device placing for a distance, you can easily take photos by pressing the S Pen button without setting a timer. 1 Launch the Camera app. 2 Press the S Pen button once to take a photo, and press it twice to switch...
Apps and features 66 Connecting another S Pen Before using S Pen features with another S Pen, such as S Pen remote or writing screen off memos in the signature colour, you must connect the S Pen to your device. 1 Insert another S Pen into the slot. 2 Open the notification panel, tap ( S Pen remote )...
Apps and features 67 Resetting your S Pen If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again.Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap → Reset S Pen . AIR COMMAND Air command is a menu that provides S Pen...
Apps and features 68 Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command panel.On the Air command panel, tap Add shortcuts and select apps or functions to open from the panel.Alternatively, open the Air command panel and tap → Shortcuts . S...
Apps and features 69 Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen.To move the icon, drag to a new location.To remove the icon, drag to Remove at the top of the screen. If t...
Apps and features 70 Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. 1 When there is content you want to capture, such as a part of an image, open the Air command panel and tap Sm...
Apps and features 71 Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. 1 When there is content you want to capture during video playback, open the Air command panel and tap Smart select . 2 On the toolbar, tap Animation . 3 Adjust the position an...
Apps and features 72 Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. 1 When there is content you want to capture, open the Air command panel and tap Screen write . The current screen ...
Apps and features 73 4 Select an option to use with the screenshot. • Crop : Crop a portion of the screenshot. Only the cropped area will be saved in Gallery . • Share : Share the screenshot with others. • Save : Save the screenshot in Gallery . Live message Instead of a text message, create and sen...
Apps and features 75 Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • To use this feature, your device must be connected to a Wi-Fi or mobile network. • This feature does not support some languages. • This feature is available on...
Apps and features 76 Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information. 1 When there is an image you ...
Apps and features 77 Magnify Hover the S Pen over an area of the screen to enlarge it.Open the Air command panel, tap Magnify , and hover the S Pen over the area you want to enlarge. Close the magnifier. Change the magnification ratio. Change the size of the magnifier.
Apps and features 78 Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.For example, launch a map app, open the Air command panel, and then tap Glance . The app will be reduced to a thumbnail at the bottom of the screen. While browsing webp...
Apps and features 79 Colouring You can colour images provided by PENUP. Using the various colours, create your own artwork.Open the Air command panel, tap Colouring , select an image, and then start colouring the image. When you are finished, save the image to Gallery or post it to PENUP.
Apps and features 80 Air view Hover the S Pen over an item on the screen to preview content or view information in a pop-up window.In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features → S...
Apps and features 81 Screen off memo You can quickly create memos by writing on the screen without turning on it. You can also pin or edit a memo on the Always On Display. • If this feature is not activated, launch the Settings app, tap Advanced features → S Pen , and then tap the Screen off memo sw...
Apps and features 82 3 To pin the memo on the Always On Display, tap → PIN TO ALWAYS ON DISPLAY . The pinned memo will not be saved yet.To save the memo, tap SAVE IN NOTES or reinsert the S Pen into the slot. The memo will be saved to Samsung Notes → → Screen off memo . Viewing the pinned memo on th...
Apps and features 83 Unlocking the screen using the S Pen If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the S Pen button. • The Unlock with S Pen remote feature is available only when the screen lock method is set. • To use this feature, the S Pen must b...
Apps and features 84 Bixby Introduction Bixby is an intelligent voice service that helps you use the device more conveniently.You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more i...
Apps and features 85 2 Select the language to use with Bixby. 3 Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen. 4 Tap . 5 Read and agree to the terms and conditi...
Apps and features 86 Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested.While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking. Altern...
Apps and features 87 If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby.If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping t...
Apps and features 88 Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation.For example, while pressing and holding the Bixby key, ...
Apps and features 89 Additional Bixby functions Waking up Bixby while using the speaker You can wake up Bixby by saying “Hi, Bixby” even when the speaker plays alarms, ringtone, or media.Press the Bixby key, tap → Settings → Voice wake-up , and then tap the Use when phone speaker playing switch to a...
Apps and features 90 Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. 1 Press the Bixby key and tap → Quick commands → ADD . 2 Tap Quick command word or phrase and en...
Apps and features 91 Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say yo...
Apps and features 92 Customising the Bixby settings Press the Bixby key and tap → Settings . • Language and voice style : Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. Bixby is only available in some la...
Apps and features 94 Launching Bixby Vision 1 Launch Bixby Vision using one of these methods. • In the Camera app, select the AUTO mode and tap . • In the Gallery app, select an image and tap . • In the Internet app, tap and hold an image and tap Bixby Vision . • Capture a screen and select Bixby Vi...
Apps and features 95 Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape.For example, if you want to know the title of a photo or image, use the Bixby Vision features. The d...
Apps and features 96 Searching for wine information Detect the information from a wine label and search for information on the wine.For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. 1 When you have a desired image or object, launch Bixby V...
Apps and features 97 Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in ...
Apps and features 98 Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards.For example, on the way to the office in the morning, you can view your day’s schedule and play your favou...
Apps and features 99 Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must regi...
Apps and features 100 3 Tap START . If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You...
Apps and features 101 Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”.Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLET...
Apps and features 102 Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap EDIT . Alternatively, drag the reminder to the right and tap Edit . 2 Edit the conditions and tap SAVE . Reminder con...
Apps and features 103 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. 2 Tap to make a voice call, or tap to make a video call. For dual SIM models, tap or to ma...
Apps and features 104 Making calls from call logs or contacts list Tap RECENTS or CONTACTS , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features , and then tap the Swipe to call or send messages swit...
Apps and features 105 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a stic...
Apps and features 106 Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions...
Apps and features 107 Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app. 2 Enter the number.If the keypad does not appear on the screen, tap to open the keypad. 3 Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the num...
Apps and features 108 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app, tap , and then select a storage location. 2 Enter contact information. Select a storage location. Add an image. Open more information fi...
Apps and features 109 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap DONE...
Apps and features 110 Tap the contact’s image, or tap the contact’s name → Details . Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using vari...
Apps and features 111 Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap Groups → CREATE . 2 Enter a group name.To set a group ringtone, tap Group ringtone and select a ringtone. 3 Tap Add member , select contacts to add to ...
Apps and features 112 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and tap START . 3 Enter a message.To record and send a voice message, ...
Apps and features 113 Sending My Emoji stickers You can send My Emoji stickers that look like you via messages.While composing a message, tap or on the Samsung keyboard and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear ...
Apps and features 114 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap CONVERSATIONS . 2 On the messages list, select a contact. 3 View your conversation.To reply to ...
Apps and features 115 Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert...
Apps and features 116 Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 Open the Samsung folder and launch the Internet app. 2 Tap the address field. 3 Enter the web address or a keyword, and then...
Apps and features 117 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE . If yo...
Apps and features 118 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Open the Samsung folder and launch the Email app. 2 Enter the email address and password, and then tap SIGN IN . To manually register an email account, tap MANUAL SETUP . 3 Follow t...
Apps and features 119 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vi...
Apps and features 120 Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus. 2 Tap to take a photo or tap to record a video. Current mode Preview thumbnail Take a photo. Record a video. 2x optical zoom Camera settings Switch between the ...
Apps and features 121 • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high r...
Apps and features 122 Editing the shooting modes list You can edit the shooting modes list on the preview screen. 1 On the preview screen, tap → Edit camera modes → Rear camera or Front camera . Alternatively, tap and hold the shooting modes list on the preview screen. 2 Tick modes to use.To change ...
Apps and features 123 Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently.Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate i...
Apps and features 124 Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.Tap and hold the area to focus, the AF/AE fr...
Apps and features 125 Intelligent camera Scene optimiser Your device will adjust the colour settings automatically after recognising a subject or scene, such as people, food, or night scene.When the camera recognises the subject or scene, an icon will appear on the screen and the optimised colour wi...
Apps and features 126 SUPER SLOW-MO Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. How to record in super slow motion You can record super slow motion videos i...
Apps and features 127 • Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur: – The screen may appear dark due to the small amount of light. – The screen may flicker in certain lighting co...
Apps and features 128 3 Tap .The device will capture the moment in super slow motion and save it as a short video. Auto single-shot Manual single-shot Recording super slow motion videos in multi-take mode While recording a video, you can capture the moments that the subject is moving in super slow m...
Apps and features 129 4 Tap to start recording a video.You can use super slow motion up to 20 times in a single video. 5 Tap to stop recording the video. Capture in super slow motion. Number of times super slow motion was used Stop recording a video. Auto multi-shot Manual multi-shot Changing the mo...
Apps and features 130 Playing super slow motion videos Select a super slow motion video and tap . Random background music will automatically accompany the video during playback.To capture an image while playing a video, tap . Editing super slow motion videos On the playback screen, you can edit the ...
Apps and features 131 Sharing super slow motion clips 1 Select a super slow motion video and drag upwards on the video preview screen.Short clips with different effects will appear. 2 Select a clip you want and tap SHARE . 3 Select a file format and a sharing method. • Some social network services a...
Apps and features 132 LIVE FOCUS The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Moreover, the Dual capture feature allows you to take a close-up photo zoomed in on the subject and a wide angle photo with a broader backgroun...
Apps and features 134 Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur. Select a shape, such as a heart, st...
Apps and features 135 Taking the hidden background with the Dual capture feature With one shot, you can capture both a close-up photo and a wide angle photo with a broader background. You can view the background scenery which was hidden on the preview screen.On the shooting modes list, tap LIVE FOCU...
Apps and features 137 Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap . Taking fun photos with AR Emoji Create a fun photo or video using an AR Emoji that mimics your expressions. 1 On the shooting modes list, tap AR EMOJI . 2 Select an AR Emoji you want. Characters that ...
Apps and features 138 Applying stickers randomly You can apply stickers randomly, instead of selecting one from the stickers list.Tap Random repeatedly until the sticker you want appears. Enjoying My Emoji stickers while chatting You can use My Emoji stickers during a conversation via messages or on...
Apps and features 139 Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.Select a shooting mode you want. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal m...
Apps and features 140 • : Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode, tap MANUAL . • : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature. Tap and drag your fing...
Apps and features 141 Taking a motion panorama You can take and view a panorama with motion. When taking motion panoramas, sound will not be recorded. 1 On the panorama preview screen, make sure the motion feature is activated ( ) and take a motion panorama. 2 On the preview screen, tap the preview ...
Apps and features 142 Food mode Take photos of food with more vibrant colours. You must first add this mode to the shooting modes list before you can use it. On the preview screen, tap → Edit camera modes → Rear camera , and then tick Food . 1 On the shooting modes list, tap FOOD . 2 Tap the screen ...
Apps and features 143 Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. You must first add this mode to the shooting modes list before you can use it. On the preview screen, tap → Edit camera modes → Rear camera , and ...
Apps and features 144 Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap SELFIE . 3 Face the front...
Apps and features 145 3 Face the front camera lens. 4 Tap to take a photo.Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. Applying beauty effects You can adjust the skin tone before taki...
Apps and features 146 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects sho...
Apps and features 147 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. • : Select a frame rate. • ...
Apps and features 148 Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. REAR CAMERA • Picture size : Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory.Tap the ...
Apps and features 152 Viewing images 1 Launch the Gallery app and tap PICTURES . 2 Select an image. Access additional options. Apply a filter or effect. Add a sticker. Bixby Vision Delete the image. Share the image with others. Draw on the image. Modify the image. Add the image to favourites. You ca...
Apps and features 153 Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature. If the background lighting of Live focus photos appears in blurred points, you can change the shape of the background blur.Launch the Gallery app, se...
Apps and features 154 Viewing videos 1 Launch the Gallery app and tap PICTURES . 2 Select a video to play. Video files show the icon on the preview thumbnail. 3 Tap to play the video. Lock the playback screen. Switch to the pop-up video player. Rewind or fast-forward by dragging the bar. Capture the...
Apps and features 155 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upward...
Apps and features 156 Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list.Launch the Gallery app, tap ALBUMS , and then select an album. Hiding albums You c...
Apps and features 157 3 Tick images or videos to include in the story and tap DONE . 4 Enter a title for the story and tap CREATE . To add images or videos to a story, select a story and tap ADD . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, ...
Apps and features 158 3 Enter a title for the album. 4 Select a group to share with.If you want to create a group, tap Add group , enter a group name, and select contacts to add to the group. 5 Tap DONE . The recipients will receive a notification. Adding images or videos to an album 1 Launch the Ga...
Apps and features 159 Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 On the Gallery screen, tap and hold an image or a video to delete. 2 Tick the images or videos to delete. 3 Tap DELETE .
Apps and features 160 Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off.You can also check notifications for new messages or missed calls. • The brightness of the Always On Display may change automatically ...
Apps and features 161 Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. 1 Launch the Settings app, tap Lock screen → FaceWidgets , and then tap the Music Controller switch to activate it. 2 To control music pla...
Apps and features 162 Edge screen Introduction You can quickly access your favourite apps, features, and contacts from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.If the Edg...
Apps and features 163 Editing the Edge panels Select panels to display on the Edge screen or edit them. 1 Drag the Edge panel handle towards the centre of the screen. 2 Tap to open the Edge panel settings screen. 3 Tick Edge panels to display.To edit a panel, tap EDIT . To download additional panels...
Apps and features 164 Editing the Apps edge panel • To add an app, tap on the panel and tap an app from the apps list. • To create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel. Drop the app when a folder fra...
Apps and features 165 Editing the People edge panel • To delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • To change the order of contacts, tap and hold a contact icon and drag it to another location. You can also edit the People edge panel by tapping ED...
Apps and features 166 Edge lighting You can set the device to light up the edges of the screen and display a pop-up window when you receive notifications, such as new messages.Even while the device’s screen is facing downwards, the edges of the screen will light up to notify you of a call or new not...
Apps and features 167 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view
Apps and features 168 Split screen view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe upwards or downwards and tap on a recent app window.The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch.To ...
Apps and features 169 Using additional options Tap the bar between the app windows to access additional options. Switch the selected window to a pop-up view. Close the app. Use the snap window feature. Add this app pair to the Home screen. Switch locations between app windows. Adjusting the window s...
Apps and features 170 Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. 1 Tap the Recents button to open the list of recently used apps. 2 Tap and drag the frame to the area you want to pin it to.To adjust the size of the frame, drag upwar...
Apps and features 171 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the...
Apps and features 172 Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can v...
Apps and features 173 Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit ca...
Apps and features 174 Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and condi...
Apps and features 175 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use.
Apps and features 176 3 Scan your fingerprint or irises.Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader.When the card reader recognises the card information, the payment will be processed. • Payments may not be processe...
Apps and features 177 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung ...
Apps and features 178 Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap . 2 Select an input method from the toolb...
Apps and features 179 Composing notes with handwriting On the note composer screen, tap Pen to write or draw with the S Pen. Pen Redo Easy writing pad Eraser Select and edit. Undo Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colo...
Apps and features 180 Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button.To change the eraser type, tap once more. • Erase line by line : Erase the line you select. • Erase touche...
Apps and features 181 Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. 1 When there is handwriting on the note, tap . To change the shape of the selection, tap once more. 2 Tap or draw a line around the input to selec...
Apps and features 182 3 Edit the input using the available options. • Cut : Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste . • Copy : Copy the input. To paste it to another location, tap and hold the location, and then tap Paste . • Delete : Delete ...
Apps and features 183 Inserting images into a note On the note composer screen, tap → Image . Tap CAMERA → to take a photo, or tap GALLERY or OTHER to select an image. The image will be inserted into your note. Inserting voice recordings into a note On the note composer screen, tap → Voice to make a...
Apps and features 184 Deleting notes 1 Launch the Samsung Notes app. 2 Tap and hold a note to delete.To delete multiple notes, tick more notes to delete. 3 Tap . PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, an...
Apps and features 185 Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. 1 Open the Samsung folder, launch the PENUP app, and then tap . 2 To post artwork from Gallery , tap From Gallery , select your artwork to post, and then tap DONE . To post new artwo...
Apps and features 186 Viewing artwork You can view other people’s artwork, make comments, and even mark them as favourites. You can also download artwork or set one as your wallpaper.Open the Samsung folder, launch the PENUP app, and then select a post you want to view. View the users who like the a...
Apps and features 187 Colouring images Using the various colours, create your own artwork. 1 Open the Samsung folder, launch the PENUP app, and then tap COLOURING . 2 Select an image. 3 Tap START COLOURING . Start colouring. 4 When you are finished, tap DONE .
Apps and features 188 LIVE DRAWINGS Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. 1 Open the Samsung folder, launch the PENUP app, and then tap LIVE DRAWINGS . 2 Select an image. 3 Tap LEARN TO DRAW . 4 To draw on the ...
Apps and features 189 Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo. 1 Open the Samsung folder and launch the PENUP ...
Apps and features 190 Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . 2 Enter event details. Select a calendar to sa...
Apps and features 191 Creating tasks 1 Launch the Calendar app and tap VIEW → Tasks . 2 Tap and enter task details. 3 Tap SAVE to save the task. Syncing events and tasks with your accounts 1 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync ac...
Apps and features 192 Using Samsung Health Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the reg...
Apps and features 193 Goals You can set your goals for weight management or a more balanced life. After setting your goals, you can track your progress or view guides on the Samsung Health screen.On the Samsung Health screen, tap SET GOALS . Alternatively, tap → Manage items and select Weight manage...
Apps and features 194 Heart rate Measure and record your heart rate. The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Be aware o...
Apps and features 195 1 On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate. 2 Place your finger on the heart rate sensor on the back of the device. 3 After a moment, your current heart rate will be displayed on the screen. Remove your finger f...
Apps and features 196 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addab...
Apps and features 197 Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app. 2 Tap to start recording. Spea...
Apps and features 198 Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD : This is the normal recording mode. • INTERVIEW : The device records sound from the top and the bottom of the device at a ...
Apps and features 199 My Files Access and manage various files stored in the device or in other locations, such as cloud storage services.Open the Samsung folder and launch the My Files app. View files that are stored in each storage.To free up the device’s storage, tap → Get more space . To search ...
Apps and features 200 Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE . WORLD CLOCK Launch the Clock app and tap WORLD CLOCK . Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD . To use the time zone converter, tap . Deleting ...
Apps and features 201 TIMER 1 Launch the Clock app and tap TIMER . To add a frequently used timer, tap , set the duration and name, and then tap ADD . 2 Set the duration, and then tap START . To open the keypad to enter the duration, tap the duration input field. 3 Tap DISMISS when the timer goes of...
Apps and features 202 Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. View your gameplay information. Downloaded apps. Open games with or without soun...
Apps and features 203 Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features → Games , and then tap the Game Launcher switch to activate it. 2 Tap a game from the games list.To find more games, drag the screen upwards. Gam...
Apps and features 204 Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Set additional features. Record your game ...
Apps and features 205 SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. • Connecting with nearby devices : Connect ...
Apps and features 206 • To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • To fully use SmartThings, you must register and sign in to your Samsung account. • The devices you can connect may vary depending on the region or service provider. To see ...
Apps and features 207 Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices 1 Open the Samsung fold...
Apps and features 208 Adding devices and scenes by locations Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Adding locations 1 Open the Samsung folder, launch the SmartThing...
Apps and features 209 Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more.For example, add an automation to turn on the audio automatically every day at 7:00 AM. 1 Open the Samsung folder, launch the SmartTh...
Apps and features 210 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, s...
Apps and features 211 Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. While using Samsung DeX, you can simultaneously use your smartphone.You can connect your smartp...
Apps and features 212 Starting Samsung DeX 1 Connect an HDMI adaptor to your smartphone. 2 Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port. HDMI cable HDMI adaptor (USB Type-C to HDMI) 3 On your smartphone’s screen, tap START SAMSUNG DeX . Without changing your smartphon...
Apps and features 213 Connecting devices via the DeX Pad 1 Connect the charger to the DeX Pad’s charger port (USB Type-C). Use only Samsung-approved chargers that support the fast charging feature. 2 Connect one end of the HDMI cable to the DeX Pad’s HDMI port, and plug the other end of the cable in...
Apps and features 215 Controlling the Samsung DeX screen Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information. • You can set the mouse pointer to flow from the external display to the smartphone’s screen. ...
Apps and features 216 Orienting the touchpad When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment.To rotate the touchpad, rotate the smartphone or double-tap . Using your smartphone while using the touchpad You can use apps on your smartphon...
Apps and features 217 Using Samsung DeX Use your smartphone’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphone’s notifications and status. Samsung DeX home screen Apps button Taskbar Favourite ap...
Apps and features 218 Using the external display and smartphone simultaneously While using Samsung DeX, you can use separate apps on the external display and your smartphone simultaneously.For example, while watching a video on the connected TV or monitor, you can create a note on your smartphone.On...
Apps and features 219 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or...
Apps and features 220 YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
221 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap Search . Connections Options Change settings for various connections, such as the Wi-Fi fea...
Settings 223 Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list.Networks that require a password appear with a lock icon. Enter the password and tap CONNECT . • Once the device conn...
Settings 224 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Wi-Fi Direct and select a device to transfer the image to...
Settings 225 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...
Settings 227 4 Tap next to the connected device and tap the Media audio switch to activate it. 5 Select another device from the list and activate its Media audio feature. Unpairing Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth . The device displays the paired devices in the...
Settings 228 NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC...
Settings 229 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and...
Settings 230 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other de...
Settings 231 Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot . 2 Tap the switch to activate it.The icon appears on the status bar. ...
Settings 232 SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager . • Calls : Select a SIM or USIM card for voic...
Settings 233 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...
Settings 234 MirrorLink You can display your device’s screen on the vehicle’s head unit monitor.Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor.On the Settings screen, tap Connections → More connection settings → MirrorLink . Your device i...
Settings 235 Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed.On the Settings screen, tap Connections → More connection settings → Download booster . • This feature m...
Settings 237 Notifications Change the notification settings for each app.On the Settings screen, tap Notifications . To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges . With number Without number To customise notification settings f...
Settings 238 • Home screen : Change the size of the grid to display more or fewer items on the Home screen and more. • Full screen apps : Select apps to use with the full screen aspect ratio. • Easy mode : Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • I...
Settings 239 3 To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. • Sunset to sunrise : Set the device to apply the blue light filter at night and turn it off in the morning, based on your current location. • Cus...
Settings 240 Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference.When you drag the colour adjustment bar towards Cool , the blue colour tone will increase. When you drag the bar towards Warm , the red colour tone will increase. 1 On ...
Settings 241 Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. 2 Select an option.If you select Phot...
Settings 242 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S Pen : Change the settings for us...
Settings 244 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...
Settings 245 Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Performance mode Storage Device security Memory Using th...
Settings 246 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device maintenance → Battery . • The usage time left shows the time remaining before the batt...
Settings 247 • Entertainment : Apply ultra high quality sound, enhanced images, and maximum display settings to enjoy your music and videos more. • High performance : Apply the highest quality display settings. Battery power consumption will increase depending on the mode. Storage Check the status o...
Settings 248 Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.On the Settings screen, tap Apps . Lock screen Options Change the settings for the locked screen....
Settings 249 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will...
Settings 251 Intelligent Scan By using both your face and irises, you can easily and conveniently unlock the screen and verify your identity. • This feature may not be available depending on the region or service provider. • If you use Intelligent Scan as a screen lock method, your face and irises c...
Settings 252 • Anyone who has experienced dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or has a family history of such symptoms or conditions, should consult a doctor before using this feature. • Intelligent Scan is not intended for any diagn...
Settings 253 Deleting registered face and iris data You can delete face and iris data that you have registered. 1 On the Settings screen, tap Biometrics and security → Intelligent Scan . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face and iris data . Once the registered fa...
Settings 254 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pa...
Settings 255 3 Select whether you are wearing glasses or not and tap CONTINUE . 4 Hold the device with the screen facing towards you and look at the screen. 5 Position your face inside the frame on the screen.The camera will scan your face.When a face lock screen appears, tap TURN ON to use your fac...
Settings 256 3 Tap the Face unlock switch to activate it. If you want to reduce the possibility of recognising faces in photos or videos, tap the Faster recognition switch to deactivate it. This may decrease the face recognition speed. 4 On the locked screen, look at the screen.When your face is rec...
Settings 257 Precautions for using iris recognition Before using iris recognition, keep the following precautions in mind. • To protect your eyes, keep the screen at least 20 cm away from your face when using iris recognition. • If you attach screen protectors (privacy protection films, tempered gla...
Settings 258 Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. 1 On the Settings screen, tap Biometrics and security → Iris Scanner . 2 Unlock the screen using the preset screen lock method.If you have not set a screen lock meth...
Settings 259 Deleting registered iris data You can delete iris data that you have registered. 1 On the Settings screen, tap Biometrics and security → Iris Scanner . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove iris data . Once the registered iris data has been deleted, all t...
Settings 260 Unlocking the screen with your irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security → Iris Scanner . 2 Unlock the screen using the preset screen lock method. 3 Tap the Iris unlock switch to ...
Settings 262 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched...
Settings 263 3 Swipe your finger downwards over the fingerprint recognition sensor. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE . When a fingerprint lock screen appears, tap TURN ON to use your fingerprint to unlock the screen...
Settings 264 Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with your fingerprints You c...
Settings 265 Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Read the on-screen instructions and tap SIGN IN . 3 Enter your Samsung account ID and password and tap SIGN IN . 4 R...
Settings 266 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password, and then tap the website’s sign in button. 3 When a pop-up window as...
Settings 267 3 Select a website or app from the list. 4 Tap → Edit and modify your ID, password, and the website’s or app’s name. To delete the website or app, tap → Delete . Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with ...
Settings 268 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...
Settings 269 3 Tap SIGN IN and sign in to your Samsung account. 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.To change the name or icon colour of Secure Folder, tap → Customise icon . • When you launch the Secure Folder app, you must unl...
Settings 270 Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery . 2 Select an image and ta...
Settings 271 Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings , and then tap the Show Secure Folder switch to deactivate it.Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards...
Settings 272 Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Settings → More settings → Uninstall . To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTA...
Settings 274 Restoring data 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud . 2 Select your previous device under BACKUP AND RESTORE and tap Restore data . 3 Tick the data types you want to restore and tap RESTORE . Syncing data You can sync data saved in you...
Settings 275 Smart Switch Transfer data between mobile devices via Smart Switch.On the Settings screen, tap Cloud and accounts → Smart Switch . Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable...
Settings 276 3 When the app selection pop-up window appears, tap Smart Switch → RECEIVE . 4 In the previous device, tap ALLOW . If you do not have the app, download it from Galaxy Apps or Play Store . Your device will recognise the previous device and a list of data you can transfer will appear. 5 F...
Settings 277 3 Place the devices near each other. 4 On the previous device, tap WIRELESS → SEND . 5 On your device, tap WIRELESS → RECEIVE and select the previous device type. 6 Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Tra...
Settings 278 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 Conne...
Settings 279 Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information.On the Settings screen, tap Accessibility . General management Customise your device’s system settings or reset the device.On the Settings screen, tap General man...
Settings 280 Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language . To view all the languages that can be added, tap → All languages . 2 Select a language to add. 3 To set the selected lan...
Settings 281 Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com . The website supports only some languages. User manual View help information...
282 Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity.Launch the Settings app and tap Accessibility . Voice Assistant (Voice feedback) Activating or deactivating Voice A...
Appendix 283 Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen....
Appendix 284 • Swipe upwards or downwards on the Home screen: Open the Apps screen. • Swipe upwards or downwards on the Apps screen: Return to the Home screen. • Swiping in any direction on the locked screen: Unlock the screen. • Swiping downwards from the top of the screen: Open the notification pa...
Appendix 285 Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding.To manage the labels, launch the Settings app and ta...
Appendix 286 • Usage hints : Set the device to read usage hints aloud when you select an item. • Speak passwords : Set the device to read the characters aloud when you enter your password. • Vibration feedback : Set the device to vibrate when you control the screen, such as selecting an item. • Soun...
Appendix 287 Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.To activate the rapid key input feature, launch the Settings app, tap Accessibility → Vision , and then tap the Rapid key input switch to activate it. Wh...
Appendix 288 Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the ...
Appendix 289 Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background.Launch the Settings app, tap Accessibility → Vision , and then tap the High contrast keyboard switch to activate it. Display...
Appendix 290 You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap , and then tap and hold the screen. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view. • Keyboards on the screen cannot be ...
Appendix 291 Colour lens Adjust the screen colours if you have difficulty in reading the text.Launch the Settings app, tap Accessibility → Vision → Colour lens , and then tap the switch to activate it. Select a colour you want.To adjust the transparency level, drag the adjustment bar under OPACITY ....
Appendix 292 Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages.Launch the Settings app, tap Accessibility → Hearing → Flash notification , and then tap the switches next to the option...
Appendix 293 Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures.Launch the Settings app, tap Accessibility → Dexterity and interaction → Universal switch , and then tap the s...
Appendix 294 Using the cursor On the assistive menu, tap Cursor . You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor.Use the following options: • / : Scroll left or ri...
Appendix 295 Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item.Launch the Settings app, tap Accessibility → Dexterity and interaction , and then tap the Click after pointer stops switch to activate it. Interaction control Activate...
Appendix 296 Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more.Launch the Settings app, tap Accessibility → Text-to-speech , and then use the following functions: • Preferred engine : Select an e...
Appendix 297 Direct access Set to open accessibility menus quickly.Launch the Settings app, tap Accessibility → Direct access , and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key.You can access the foll...
Appendix 298 Notification reminder Set the device to alert you to notifications that you have not checked at the interval.Launch the Settings app, tap Accessibility → Notification reminder , and then tap the switch to activate it.To set the device to vibrate when you have unchecked notifications, ta...
Appendix 299 Managing accessibility settings Saving accessibility settings in a file Export the current accessibility settings in a file.Launch the Settings app and tap Accessibility → Accessibility settings backup → Import/ export → Export to My Files . Importing an accessibility settings file Impo...
Appendix 300 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...
Appendix 301 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...
Appendix 303 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...
Appendix 304 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...
Appendix 307 The device does not recognise my irises from the locked screen • Ensure that nothing obstructing the iris recognition camera and LED and try again. • If light conditions are very different from when you registered your irises, the device may not recognise your irises. Move to another lo...
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