Samsung Galaxy J4+ - Manuals
User Manual Samsung Galaxy J4+
Summary
2 Table of Contents Basics 4 Read me first 6 Device overheating situations and solutions 10 Device layout and functions15 Battery17 SIM or USIM card (nano-SIM card)23 Memory card (microSD card)27 Turning the device on and off28 Initial setup30 Samsung account32 Transferring data from your previous d...
Table of Contents 3 151 Accounts and backup 152 Samsung Cloud 153 Google154 Advanced features 155 Dual Messenger 156 Device care159 Apps160 General management161 Accessibility161 Software update162 User manual162 About phone Appendix 163 Troubleshooting170 Removing the battery Settings 116 Introduct...
Basics 6 Instructional icons Warning : situations that could cause injury to yourself or others Caution : situations that could cause damage to your device or other equipment Notice : notes, usage tips, or additional information Device overheating situations and solutions When the device heats up wh...
Basics 7 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...
Basics 8 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...
Basics 9 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose...
Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...
Basics 11 Device layout ► Galaxy J4+ : Power key Touchscreen Multipurpose jack Volume key SIM card tray ► Single SIM models: Memory card tray ► Dual SIM models: SIM card / Memory card tray Speaker Front camera Proximity/Light sensor Flash Speaker Main antenna GPS antenna Flash Rear camera Earphone j...
Basics 14 Hard keys Volume key Power key Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Volume • Press to adjust the device volume. Soft buttons Back button Home button Recents button When you turn on the screen, the soft buttons will appear ...
Basics 15 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the...
Basics 16 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise th...
Basics 17 • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damage...
Basics 20 – SIM card tray 2 : 1 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot.
Basics 21 3 ► Single SIM models : Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards. ► Dual SIM models : Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the SIM card tray 1 an...
Basics 22 Removing the SIM or USIM card 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert t...
Basics 23 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...
Basics 25 3 Place a memory card on the memory card tray with the gold-coloured contacts facing downwards. Tray 2 Tray 1 4 Gently press the memory card into the memory card tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert th...
Basics 26 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause d...
Basics 27 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...
Basics 28 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergenc...
Basics 29 2 Select your preferred device language and select . Select a language. 3 Read and agree to the terms and conditions and tap Next . 4 Get your content from a previous device. 5 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up...
Basics 30 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure acro...
Basics 31 Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Enter your Samsung account ID and ...
Basics 32 Transferring data from your previous device (Smart Switch) Connect with your previous device via Smart Switch to transfer data.Launch the Settings app and tap Accounts and backup → Smart Switch . • This feature may not be supported on some devices or computers. • Limitations apply. Visit w...
Basics 33 Transferring data using external storage Transfer data using external storage, such as a microSD card. 1 Transfer data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts a...
Basics 34 3 Connect your previous device to the computer using the device’s USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the co...
Basics 35 Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
Basics 36 Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics 38 Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar.Launch the Settings app, tap Display → Navigation bar , and then tap Full screen gestures under Navigation type . The navigation bar will be hidden and the gesture hints will appear where the so...
Basics 39 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...
Basics 40 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps but...
Basics 41 Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item,...
Basics 42 Creating folders Create folders and gather similar apps to quickly access and launch apps.On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. ...
Basics 43 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...
Basics 44 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply . You can now access...
Basics 45 Icon Meaning Flight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the sc...
Basics 46 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by pre...
Basics 47 Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To clo...
Basics 48 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...
Basics 49 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...
Basics 50 Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap → Languages and types , select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → La...
Basics 51 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have previously...
52 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by c...
Apps and features 53 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...
Apps and features 54 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad . 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Delete a preceding character. Access additional options. Add t...
Apps and features 55 Making calls from call logs or contacts list Tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures , and then tap the Swipe to call...
Apps and features 56 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activate...
Apps and features 57 Options during calls During a voice call The following actions are available: • : Access additional options. • Add call : Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Hold call : Hold a call. Tap Resume c...
Apps and features 58 Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad . 2 Enter the number. 3 Tap Add to Contacts . 4 Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact. A...
Apps and features 59 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location and tap Select . 3 Enter contact information. Select a storage location. Add an image. Open more inf...
Apps and features 60 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/export contacts → Import . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Done ...
Apps and features 61 Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app ...
Apps and features 62 Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap → Groups → Create group . 2 Enter a group name.To set a group ringtone, tap Group ringtone and select a ringtone. 3 Tap Add member , select contacts to ...
Apps and features 63 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap and hold , ...
Apps and features 64 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact. 3 View your conversation.To reply to t...
Apps and features 65 Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert ...
Apps and features 66 Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 Launch the Internet app. 2 Tap the address field. 3 Enter the web address or a keyword, and then tap Go . To view the toolbar...
Apps and features 67 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode . If you are using t...
Apps and features 68 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Launch the Email app. 2 On the list, select an email service or tap Other . 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add ac...
Apps and features 69 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...
Apps and features 70 Basic shooting Taking photos or recording videos 1 On the shooting modes list, tap Photo or Video . 2 Tap the image on the preview screen where the camera should focus. 3 Tap to take a photo or tap to record a video. Camera settings Stickers list Take a photo. Preview thumbnail ...
Apps and features 71 Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming features are available only when using the rear camera. Editing the shooting modes list You can edit the shooting modes list on the preview screen. 1 On the preview screen, tap →...
Apps and features 72 Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.Tap and hold the area to focus, the AF/AE frame will appear on the area and the foc...
Apps and features 73 3 When Live focus ready. appears on the preview screen, tap to take a photo. Background blur adjustment bar Live focus Editing the background of the Live Focus photos (Galaxy J6+) You can also edit the background blur level of a photo taken with the Live focus feature. 1 Select ...
Apps and features 74 Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.Select a shooting mode you want. Photo mode The camera adjusts the shooting options automatically based on the surroundings to...
Apps and features 75 Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list, tap Pro . Select options and customise the settings, and then tap to take a photo. Available options • : Change the exposure value. This de...
Apps and features 76 Continuous shot mode Take a series of photos of moving subjects.On the shooting modes list, tap Continuous shot . Tap and hold to take several photos continuously. Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving peo...
Apps and features 78 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically...
Apps and features 80 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 Launch the Gallery app and tap Pictures . 2 Select an image. Access additional options. Delete the image. Share the image with ot...
Apps and features 81 Viewing videos 1 Launch the Gallery app and tap Pictures . 2 Select a video to play. 3 Tap Play video to play the video. Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Switch to the pop-up video player. Capture the current screen. Rewind or fast-fo...
Apps and features 82 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upwards...
Apps and features 83 Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list.Launch the Gallery app, tap Albums , and then select an album. Hiding albums You ca...
Apps and features 84 To add images or videos to a story, select a story and tap → Add . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, and then tap Remove from story . Deleting stories 1 Launch the Gallery app and tap Stories . 2 Tap and hold a...
Apps and features 85 Adding images or videos to an album 1 Launch the Gallery app and tap Shared . 2 Select an album to add images or videos. 3 Tap and tick images or videos to add. 4 Tap Done . Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos an...
Apps and features 86 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 Tap the Recents b...
Apps and features 87 3 On the lower window, swipe left or right to select another app to launch.To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of ...
Apps and features 88 Pop-up view (Galaxy J6+) 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. A...
Apps and features 90 Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and condit...
Apps and features 91 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use.
Apps and features 92 3 Scan your fingerprint.Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader.When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending...
Apps and features 93 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap . 2 Select an input method from the toolbar at the top ...
Apps and features 94 Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . 2 Enter event details. Select a calendar to sav...
Apps and features 95 Adding a reminder Launch the Calendar app and tap → Reminder to launch the Reminder app. Add a task on the Reminder app. Refer to Reminder for more information. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup → Accounts and select the account...
Apps and features 96 Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region. To add items to the Sams...
Apps and features 97 Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.On the Samsung Health home screen, tap Together . Steps The device counts the numb...
Apps and features 98 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addabl...
Apps and features 99 Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station you want from t...
Apps and features 100 Voice Recorder Introduction Use this app to record or play voice memos. Making voice recordings 1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone.Tap to pause recording.While making a voice recording, tap BOOKMARK to insert a bookmark. Start r...
Apps and features 101 My Files Access and manage various files stored in the device or in other locations, such as cloud storage services.Launch the My Files app. View files that are stored in each storage.To check for unnecessary data and free up the device’s storage, tap → Storage analysis . To se...
Apps and features 102 Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete . World Clock Launch the Clock app and tap World Clock . Creating clocks Tap , enter a city name or select a city from the map, and then tap Add . To use the time zone converter, tap → Time zone c...
Apps and features 103 Timer 1 Launch the Clock app and tap Timer . To add a frequently used timer, tap , set the duration and name, and then tap Add . 2 Set the duration, and then tap Start . To open the keypad to enter the duration, tap the duration input field. 3 Tap Dismiss when the timer goes of...
Apps and features 104 Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. View your gameplay information. Downloaded apps. Open games with or without sou...
Apps and features 105 Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features , and then tap the Game Launcher switch to activate it. 2 Tap a game from the games list.To find more games, drag the screen upwards. Games downl...
Apps and features 106 Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Set advanced game features. Record your ga...
Apps and features 107 Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in...
Apps and features 108 Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards.For example, on the way to the office in the morning, you can view your day’s schedule and play your favo...
Apps and features 109 Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must reg...
Apps and features 110 4 Tap When I arrive at → Done . 5 Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Creating reminders with Bixby Press and hold the Power key and say “Remind me to water the flowers when I get home”.Bixby will save what y...
Apps and features 111 Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze . Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Editing reminder detai...
Apps and features 112 Completing reminders Mark reminders that you do not need to be reminded of as complete.On the reminders list, select a reminder and tap Complete . Alternatively, drag the reminder to the left. Restoring reminders Restore reminders that have been completed. 1 On the reminders li...
Apps and features 113 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, s...
Apps and features 114 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or...
Apps and features 115 YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
116 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature an...
Settings 117 • Mobile networks : Configure your mobile network settings. • Data usage : Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your spe...
Settings 118 Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Tap Wi-Fi Direct . The detected devices are listed.If the device you want to connect t...
Settings 119 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...
Settings 121 2 Place the NFC antenna area on the back of your device near an NFC tag.The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use ...
Settings 122 Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna. 1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. 2 Tap the Android Beam ...
Settings 123 Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.When the data saver feature is activated, the icon will appear on the st...
Settings 124 Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile Hotspot and...
Settings 125 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. • If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot , and then deselect Hide my device . • If the other device cannot connect to the mobile hotspot, on your d...
Settings 126 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...
Settings 127 MirrorLink You can display your device’s screen on the vehicle’s head unit monitor.Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor.On the Settings screen, tap Connections → More connection settings → MirrorLink . Your device i...
Settings 128 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...
Settings 129 Notifications Options Change the notification settings.On the Settings screen, tap Notifications . • App icon badges : Change the settings for app icon badges. Refer to App icon badges for more information. • Do not disturb : Set the device to mute incoming calls, notification sounds, a...
Settings 130 Display Options Change the display and the Home screen settings.On the Settings screen, tap Display . • Brightness : Adjust the brightness of the display. • Adaptive brightness : Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting...
Settings 131 Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen.While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. 1 On the Settings screen, tap Display → Blue light filter , and then tap the Turn...
Settings 132 Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.On the Settings screen, tap Wallpapers and themes . • Wallpapers : Change the wallpaper settings for the Home screen and the locked screen. • Themes : Chan...
Settings 133 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will...
Settings 135 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pa...
Settings 136 Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method.If you have not set a screen lock method, create ...
Settings 137 Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data → Remove . Once the registered face is deleted,...
Settings 139 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprin...
Settings 140 3 Place your finger on the Power key.After the device detects your finger, lift it up and place it on the Power key again. Repeat this action until the fingerprint is registered. 4 When you are finished registering your fingerprints, tap Done . Deleting registered fingerprints You can d...
Settings 141 Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint...
Settings 142 Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Tap Sign-in , enter your Samsung account ID and password, and then tap Sign in . 3 Agree to the terms and conditions...
Settings 143 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password, and then tap the website’s sign in button. 3 When a pop-up window as...
Settings 144 Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the preset screen lock method. 3 Tap Sign-in and select ...
Settings 145 Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the pre...
Settings 146 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...
Settings 147 Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security → Secure Folder . 2 Read and agree to the terms and conditions. 3 Enter your Samsung account ID and password and tap Sign in . 4 Select a lock method to use for Secure Folder and follow the on-screen inst...
Settings 148 Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files . 2 Tap Images , tick images to move, and then...
Settings 149 Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps . 2 Tick one or more apps installed on the device and tap Add . To install apps from Play Store or Galaxy Store , tap Download from Play Store or Download from Galaxy Store . Removing apps fr...
Settings 150 Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap → Settings → Backup and restore . 2 Tap Add account and sign in to your Samsung acc...
Settings 151 Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.On the Settings screen, tap Accounts and ba...
Settings 152 Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cl...
Settings 153 Restoring data from your previous device 1 On your new device, launch the Settings app and tap Accounts and backup → Samsung Cloud . 2 Tap Restore data → and select a previous device. 3 Tick the data types you want to restore and tap Restore . Syncing data from your device You can sync ...
Settings 154 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart pop-up view : Select apps to...
Settings 155 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...
Settings 156 Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usage. Battery St...
Settings 157 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device care → Battery . • The usage time left shows the time remaining before the battery pow...
Settings 158 Storage Check the status of the used and available memory.On the Settings screen, tap Device care → Storage . • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available...
Settings 159 Ultra data saving (Galaxy J6+) Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. •...
Settings 160 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...
Settings 161 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Screen reader : Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial . • Visibility e...
Settings 162 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status : ...
163 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...
Appendix 164 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...
Appendix 166 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...
Appendix 167 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...
Appendix 170 Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy . • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it ma...
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