Samsung Galaxy Core Prime - Manuals

6 Getting started Package contents Check the product box for the following items: • Device • Battery • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and...

Getting started 7 Device layout Microphone Touch screen Front camera Proximity sensor Multipurpose jack Home button Recent apps button Power button Earpiece Back button Volume button Speaker Headset jack GPS antenna Back cover Main antenna Rear camera Flash NFC antenna (on the battery)

Getting started 8 • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contac...

Getting started 9 Using the SIM or USIM card and battery Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. • Only microSIM cards work with the device. • Some LTE services may not be available depending...

Getting started 11 4 Replace the back cover. • Ensure that the back cover is closed tightly. • Use only Samsung-approved back covers and accessories with the device. Removing the SIM or USIM card and battery 1 Remove the back cover. 2 Pull out the battery. 3 Press the SIM or USIM card with your fing...

Getting started 12 Charging the battery Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause...

Getting started 13 • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device. • While charging, the device...

Getting started 14 Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the d...

Getting started 15 Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap → Settings → Storage → Unmount SD card . 1 Remove the back cover and battery. 2 Pull out the memory card. 3 Replace the battery and back cover. Do not remove the me...

Getting started 16 Turning the device on and off Press and hold the Power button for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold th...

17 Basics Using the touch screen • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your...

Basics 18 Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics 19 Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics 20 Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.To v...

Basics 21 Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.

Basics 22 Apps screen The Apps screen displays icons for all apps, including newly installed apps.On the Home screen, tap to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the...

Basics 23 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No sign...

Basics 24 Notifications panel Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details.To open the notifications panel, drag...

Basics 25 Using the quick setting buttons You can activate or deactivate some features on the notifications panel. Tap the following options to activate or deactivate them. You can view more detailed settings if you tap and hold a button. • Wi-Fi : Refer to Wi-Fi for more information. • Location : R...

Basics 26 Installing or uninstalling apps Galaxy Apps Use this app to purchase and download apps.Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword.Select an app to view...

Basics 27 Managing apps Uninstalling or disabling apps To disable default apps, open the Apps screen and tap → Uninstall/disable apps . appears on the apps that you can disable. Select an app and tap OK . To uninstall downloaded apps, open the Apps screen and tap → Downloaded apps → → Uninstall . Al...

Basics 28 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 29 Using additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of depending on the last function that was used. • : Enter text by voice. Change the language. Open the keyboard. Start or pause entering text by voice. • : Change the keyboard setting...

Basics 30 Screen capture Capture a screenshot while using the device.Press and hold the Home button and the Power button simultaneously. The image is saved in the Gallery → → Album → Screenshots folder. After capturing a screenshot, you can edit the image and share it with others. It is not possible...

Basics 31 Power saving feature Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Restricts the available apps to essential and selected apps only. • Deactivates the mobile data connection when the screen turns...

32 Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage , and then tick Mobile data . Alternatively, open the notifications panel ...

Network connectivity 33 Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth. You may incur additi...

Network connectivity 34 Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. 1 On the Apps screen, tap Settings → Tethering and Mobile hotspot . 2 Connect your device to the computer via the USB cable. 3 Tick USB tethering . appears on the status bar when...

35 Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app from the Apps screen, and then drag it to the Home screen.To add widgets, open the Home screen, tap and hold an empty area, tap Widgets , tap and hold a widget, and then drag it to the Home ...

Personalising 36 Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, scroll left to the last panel, and then tap .To move a panel, tap and hold a panel preview, and then drag it to a new location.To remove a panel, tap and hold a panel previ...

Personalising 37 Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. 1 On the Home screen, tap and hold an empty area, and then tap Wallpapers . Alternatively, on the Apps screen, tap Settings → Display →...

Personalising 38 Changing the screen lock method You can change the way that you lock the screen to prevent others from accessing your personal information.On the Apps screen, tap Settings → Lock screen → Screen lock , and then select a screen lock method. The device requires an unlock code whenever...

Personalising 39 Using Samsung Smart Switch You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch Mobile Use this app to transfer da...

Personalising 40 Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to Connecting with Samsung Kies for more information. Setting up accounts Adding accounts Some apps u...

41 Phone Making calls Tap Phone on the Apps screen. Tap Keypad , enter a phone number, and then tap to make a voice call, or tap to make a video call. You can also make calls to phone numbers listed in Logs , Favourites , and Contacts . Access additional options. Add the number to the contacts list....

Phone 42 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the reject message bar upwards.To create various rejection messages, open the Ap...

Phone 43 During a video call The following actions are available: • → Hide me : Hide your image from the other party. • → Outgoing image : Select an image to show it to the other party. • → Capture image : Capture the other party’s image. • → Record video : Record a video of the other party’s images...

44 Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually 1 On the Apps screen, tap Contacts . 2 Tap and enter contact information. • : ...

Contacts 45 Searching for contacts On the Apps screen, tap Contacts . Use one of the following search methods: • Scroll up or down the contacts list. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : A...

46 Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. 1 Tap Messages on the Apps screen. 2 Tap . 3 Add recipients and enter a message. Access additional options...

Messages & email 47 Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account or tap MANUAL SETUP for a company email account. After that, follow the on-s...

Messages & email 48 Reading emails Tap Email on the Apps screen. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap . Tap a message to read. Reply to the message. Add this email address to the contacts list or view other options. Reply to...

49 Camera Basic shooting Taking photos or recording videos 1 Tap Camera on the Apps screen. 2 Tap the image on the preview screen where the camera should focus. 3 Tap to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • To capture an...

Camera 50 Launching Camera on the locked screen To quickly take photos of special moments, launch Camera on the locked screen. On the locked screen, drag outside the large circle. If is not shown, open the Apps screen, tap Settings → Lock screen , and then tick Camera shortcut . This feature may not...

Camera 51 Panorama Use this mode to take a photo composed of many photos strung together. The device identifies the photo with in Gallery . On the Apps screen, tap Camera → → Panorama . To get the best shot, follow these tips: • Move the camera slowly in one direction. • Keep the image within the fr...

Camera 52 Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. • : Invert the image to create a mirror-image of the original scene. This feature is available only when using the front camera. • : Activate or de...

54 Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail.To hide or show the menu bar and the preview thumbnails, tap the screen. Access additional options. Delete the image. Modify the image. Move to ...

55 Useful apps and features S Planner Creating events or tasks 1 Tap S Planner on the Apps screen. 2 Tap . Alternatively, select a date with no events or tasks in it and tap the date again.If the date already has saved events or tasks in it, tap the date and tap . 3 Select either event or task and e...

Useful apps and features 56 Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync . To add accounts to sync with, tap → Calendars → Add account . Then, select an account to sync with and sign in. When an account is added...

Useful apps and features 57 Video Playing videos Tap Video on the Apps screen. Select a video to play. Move forwards or backwards by dragging the bar. Change screen ratio. Skip to the previous video. Tap and hold to move backwards quickly. Skip to the next video. Tap and hold to move forwards quickl...

Useful apps and features 58 Clock Alarm On the Apps screen, tap Clock → Alarm . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE . To activate or deactivate alarms, tap next to the alarm in th...

Useful apps and features 59 Deleting clocks Tap → Select , select clocks, and then tap . Stopwatch On the Apps screen, tap Clock → Stopwatch . Tap START to time an event. Tap LAP to record lap times. Tap STOP to stop timing. To clear lap times, tap RESET . Timer On the Apps screen, tap Clock → Timer...

Useful apps and features 60 Memo Use this app to create memos and organise them by category.Tap Memo on the Apps screen. Composing memos Tap on the memos list and enter a memo. While composing a memo, use the following options: • : Create or set a category. • : Insert images. • : Make a voice record...

Useful apps and features 61 Tap to turn on the FM radio. Select the radio station you want from the stations list and tap to return to the FM radio screen. View the list of favourite stations. Access additional options. Turn the FM radio on or off. Adjust the volume. Add the current radio station to...

Useful apps and features 62 Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. Tap to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. Display the list of voice memos. Access additional options. Start rec...

Useful apps and features 63 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available...

65 Connecting with other devices Bluetooth About Bluetooth Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or rec...

Connecting with other devices 66 Pairing with other Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth , tap the Bluetooth switch to activate it, and then tap SCAN . The detected devices are listed.To set the device as visible to other devices, tap the device name. 2 Select a device to...

Connecting with other devices 67 Receiving an image When another device sends you an image, accept the Bluetooth authorisation request. The received image is saved in the Gallery → Download folder. Unpairing Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth . The device displays the p...

Connecting with other devices 68 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image 1 On the Apps screen, tap Gallery . 2 Select an image. 3 Tap → Wi-Fi Direc...

Connecting with other devices 69 NFC About NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery cont...

Connecting with other devices 70 Making a purchase with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.On the Apps screen, tap Settings → NFC ,...

Connecting with other devices 71 Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.On the Apps scre...

72 Device & data manager Upgrading the device The device can be upgraded to the latest software. Upgrading over the air The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service.On the Apps screen, tap Settings → About device → Software updates → Upda...

Device & data manager 73 Transferring files between the device and a computer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device ...

Device & data manager 74 Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. 1 Connect the device to the computer using the USB cable.Samsung Kies launche...

Device & data manager 75 Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.On the Apps screen, tap Settings → Backup a...

76 Settings About Settings Use this app to configure the device, set app options, and add accounts.Tap Settings on the Apps screen. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.On the Settings screen, tap Wi-Fi , and then...

Settings 77 Bluetooth Activate the Bluetooth feature to exchange information over short distances.On the Settings screen, tap Bluetooth , and then tap the Bluetooth switch to activate it. To use more options, tap . • Visibility timeout : Set duration that the device is visible. • Received files : Vi...

Settings 79 NFC Activate the NFC feature to read or write NFC tags that contain information.On the Settings screen, tap NFC , and then tap the NFC switch to activate it. • Android Beam : Turn on the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled devices. • Tap and p...

Settings 80 Mobile networks • Mobile data : Set the device to use data connections on any mobile network. • Data roaming : Set the device to use data connections when you are roaming. • Access Point Names : Set up access point names (APNs). • Network mode : Select a network type. • Network operators...

Settings 81 Display Change the display settings.On the Settings screen, tap Display . • Wallpaper : – Home screen : Select a background image for the Home screen. – Lock screen : Select a background image for the locked screen. – Home and lock screen : Select a background image for the Home screen a...

Settings 82 Lock screen Change settings for the locked screen.On the Settings screen, tap Lock screen . • Screen lock : Change the screen lock method. The following options may vary depending on the screen lock feature selected. • Dual clock : Set the device to show the dual clock. • Show date : Set...

Settings 83 • More settings : – Show my caller ID : Display your caller ID to other parties for outgoing calls. – Call forwarding : Divert incoming calls to another number. – Auto area code : Set the device to automatically insert a prefix (area or country code) before a phone number. – Call barring...

Settings 84 Personal Accounts Add email or SNS accounts.On the Settings screen, tap Accounts . Backup and reset Change the settings for managing settings and data.On the Settings screen, tap Backup and reset . • Back up my data : Set the device to back up settings and app data to the Google server. ...

Settings 86 System Language and input Change the settings for text input. Some options may not be available depending on the selected language.On the Settings screen, tap Language and input . Language Select a display language for all menus and apps. Default Select a default keyboard type for text i...

Settings 87 • Keyboard swipe : – None : Set the device to deactivate the keyboard swipe feature. – Continuous input : Set the device to enter text by sweeping on the keyboard. • Sound : Set the device to sound when a key is touched. • Character preview : Set the device to display a large image of ea...

Settings 88 Date and time Access and alter the following settings to control how the device displays the time and date.On the Settings screen, tap Date and time . If the battery remains fully discharged or removed from the device, the time and date is reset. • Automatic date and time : Automatically...

Settings 89 Battery View the amount of battery power consumed by your device.On the Settings screen, tap Battery . • Display battery percentage : Set the device to display the remaining battery life. Storage View memory information for your device and memory card, or format a memory card.On the Sett...

Settings 90 • Remote controls : Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. • SIM change alert : Activate or deactivate the Find my mobile feature which helps locate the device when lost or st...

91 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock fe...

Troubleshooting 92 The touch screen responds slowly or improperly • If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the sc...

Troubleshooting 94 Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. Error messages appear when launch...

Troubleshooting 95 • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circ...

Troubleshooting 96 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside...